This position reports to the director. Laddu Consultancy Pte. Ltd. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Trainee will learn to analyze budgets, preparing annual budget plans, scheduling expenditures.

2. Trainee will learn to gather, investigate, summarizing market data and trends to draft reports.

3. Trainee will learn to recruit, train, schedule, coach, and manage marketing and sales teams to meet sales and marketing human resource objectives.

4. Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.

Technical Skills & Competencies:

1. Promoting the company's services and introducing our services to the market looking for expansion.

2. Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

3. Implementing new sales plans and advertisements.

4. Staying current in the industry by attending educational opportunities and workshops, reading publications, and maintaining personal and professional networks.

Duration: 6 Months Programme

Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

Requirements

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Minimum diploma if have degree added advantage.

• Responsible for monthly financial closing, preparation of journal entries related to GL, audit schedules and bank reconciliation
• Assist the finance manager in the preparation of monthly financial and management reports
• Manage and monitor fixed assets register
• Cashflow management
• Preparation of balance sheet schedule and perform analytical review procedures of balance sheet
• Prepare GST return, corporate tax and deferred taxation and liaise with tax agent to ensure timely filing.
• Engage with external financial auditors on audit, tax and accounting issues to ensure smooth closure of year-end financial audit
• Assist with yearly preparation of budget planning.
• Conduct annual fixed asset sighting.
• Ensure that processes and systems are running in an effective and effective manner.
• Perform other duties and assume responsibilities as apparent or as assigned by the finance manager.

Job Requirements:

1. Candidate must possess at least a diploma or degree in Finance/Accountancy or Professional Accounting Qualification

2. Minimum 2 years of relevant working experience

3. Knowledge in Microsoft Excel and SAP system is preferred

4. Team player, good interpersonal skills, keen to learn and possess positive attitude

5. Able to work independently in a fast-paced environment and meet tight deadlines

6. Strong analytical skills and attention to details

Avetics Global is a drone solutions company based in Singapore and Malaysia serving Southeast-Asia. We provide end-to-end drone services with a key focus in the industrial space using our customised drones.

Join Avetics as a Junior Product Manager and contribute to our dynamic and growing team.

Job Scope

• Project manage existing contracts that involves drone services
• Be the primary point of contact for account servicing and account management and support client related queries, coordination and transactional work
• Talk to prospective clients on their drone needs
• Evaluate new business opportunities
• Come up with an approach to develop these new opportunities

Requirement:

• 2 years of business development/project management experience.
• Experience in Construction industry would be advantageous
• Proficient in English both written and spoken
• Able to communicate well
• Demonstrate ability to work well in a team
• Recent graduates are welcome to apply

Benefits

• Outpatient medical
• Various allowances
• Commission on completed projects
• Training opportunities

Project Manager

Permanent, Full Time

3 years exp

General Management, Others

$3000+ Monthly

Roles & Responsibilities

Job Description

Industry/ Organization Type: Mechanical and Electrical Services ( M&E ) Position Title: Project Manager / Project Lead

Working Location: AMK

Working Hours: 6 working days (Mon to Sat, 8.30 AM – 6 PM)

Basic Salary $3,000 + OT + AWS

Duration: Permanent

Key Responsibilities

Manage and oversee the day-to-day construction management of the project and provide timely updates

Motivate and lead team in executing and completing projects successfully with management’s desired end-result

Execute project innovatively with better methodologies in time and cost management

Responsible for all site matters

Ensure compliance with all governmental and building regulations

Any other ad-hoc duties as assigned

APPLY NOW!!!

Min. 1 years of relevant work experience handling M&E projects

Possess knowledge in the preparation of necessary documentation as required such as Monthly Progress Report, Budget Report, Master construction Programme (using MS Project), Method Statements of works, etc. Proficient in MS Office and AutoCAD

Good team working skills and communication skills

Working experience in Governmental projects such as HDB, LTA, JTC is an added advantage

Looking for meticulous and proactive School Administrative Manager to:

• Update records & systems

• Handle customer-related matters

• Manage purchasing & update inventory

• Assist with school duties as required

Skills & Requirements:

1. Good communication skills

2. Good with Microsoft Office software (Word, Powerpoint, Excel, Outlook)

3. Good grasp of the English language

4. Willingness to be a team player and work in a child-oriented environment

Please note that only shortlisted candidates will be notified. Thank you.

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

• Manage Human Resource management functions (manpower planning, recruitment, on­boarding, training & development, policies review, payroll verification, monthly HR reports etc)
• Oversee and refine employee standards and procedures, using existing HR systems as well as improved or recommended processes
• Recruitment efforts, and prepare employees for their assignments by establishing and conducting orientation and training programs
• Ensure compliance of regulations with CPF, IRAS, MOM, WDA and other agencies

Requirements:

• Min 3 years of related working experience in related field is required for this position
• Diploma / Degree in Management
• Prefer working experience in Construction field can commence within short period
• Must be bilingual in English & Mandarin to liaise with Chinese speaking internal/external personnel

Broad Function

The HR Manager will be responsible for managing and overseeing various human resources functions within the organization. This includes but is not limited to recruitment, employee relations, performance management, training and development, and compliance with employment laws. The HR Manager will play a key role in fostering a positive work culture, implementing HR policies and procedures, and supporting the overall strategic goals of the company.

Roles and Responsibilities

People Development and Management

• Develop and implement effective recruitment strategies to attract and retain top talent.
• Conduct job interviews, assess candidates, and make recommendations for hiring decisions.
• Collaborate with hiring managers to understand staffing needs and workforce planning.

Employee Relations

• Act as a liaison between employees and management to resolve conflicts and address employee concerns.
• Implement and enforce company policies and procedures to maintain a positive work environment.
• Conduct investigations into employee complaints and provide resolution.

Performance Management

• Oversee the performance management process, including goal setting, performance reviews and development plans.
• Provide guidance to managers on performance-related issues and coach employees for improvement.

Training and Development

• Identify training needs and coordinate the development and delivery of training programs.
• Implement initiatives to enhance employee skills and foster continuous learning.
• Work with managers to create career development plans for employees

HR Administration

• Maintain accurate and up-to-date employee records.
• Ensure compliance with local labor laws and regulations.
• Administer employee benefits and compensation programs

Employee Engagement

• Develop and implement initiatives to enhance employee engagement and satisfaction.
• Organize and participate in employee recognition programs and events.

Any other duties as assigned by Executive Director

Qualifications

At least a Bachelors’ Degree in Human Resources, Business Administration or a related field.

Experience

Minimum 7 years of relevant working experience in HR management, or a similar role in Social Service Sector.

Knowledge, Skills and Competencies

Strong knowledge of employment laws and regulations

Excellent interpersonal and communication skills.

Proven ability to handle sensitive and confidential information.

Ability to adapt to changing social services landscape and industry trends

• Responsible for day-to-day business operations, growth of sales, performance and staff management of multiple restaurants to achieve target KPIs
• Drive sales revenue, increase customer service level and ensure day-to-day operational standards are met.
• Responsible for controllable cost management in terms of outlet overhead and operation costs
• Responsible for developing and grooming the store managerial team to ensure career progression, capability improvement and skills upgrade
• Work with HQ to ensure manpower is sufficient and manage manpower cost.
• Establish procedures and standards of work to ensure operation efficiency in a customer-centric environment
• Strategize with Marketing Department to increase sales and identify new sales opportunity
• Reviewing the performance of staff, identifying training needs and planning training sessions
• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service
• Perform any other duties and responsibilities as assigned

• Responsible for day-to-day business operations, growth of sales, performance and staff management of multiple restaurants to achieve target KPIs
• Drive sales revenue, increase customer service level and ensure day-to-day operational standards are met.
• Responsible for controllable cost management in terms of outlet overhead and operation costs
• Responsible for developing and grooming the store managerial team to ensure career progression, capability improvement and skills upgrade
• Work with HQ to ensure manpower is sufficient and manage manpower cost.
• Establish procedures and standards of work to ensure operation efficiency in a customer-centric environment
• Strategize with Marketing Department to increase sales and identify new sales opportunity
• Reviewing the performance of staff, identifying training needs and planning training sessions
• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service
• Perform any other duties and responsibilities as assigned

Job Highlights

• High basic + high commission
• Excellent career progression
• Accessible working locations

Job Responsibilities:

• Have a passion in beauty and skin care with customer-oriented mindset is of upmost importance.
• Excellent interpersonal and communication skills and can react positively to people-oriented situations.
• Tactful and able to handle customer enquiries and feedback professionally, efficiently and politely
• Well groomed with a presentable / pleasant disposition and personality.
• Good role model with excellent management skills to lead team of therapists.
• Creative, self-motivated, results driven with good analytical skills and works well under pressure.
• Recognized beauty therapy qualification such as CIDESCO / CIBTAC/ ITEC/ NSRS/ NITEC/ WSQ certificate is favorable.
• Preferably at least 2 years of working experience in beauty consultancy / retail industry.
• Proficient in MS Office is an advantage.
• Preferably Singaporeans

Job Requirements:

• At least 2 years of similar experience in the Beauty/Spa industry
• Powerful motivator with strong leadership skills
• Excellent influencing and interpersonal skills
• Able to work independently and with a team
• Able to lead a team of max 15 staffs
• Strong command of spoken English and Mandarin. Must be able to speak in Mandarin to liaise with Mandarin speaking customers
• Positive attitude and mindset, able to roll with punches
• Highly initiative with strong problem-solving skills and constantly having a positive mindset
• Able to work on weekends and public holidays and retail hours
• Please clicking on Apply Now button below.

Open to candidate with no experience studying related fields

Stability for long term employment

AWS + Insurance benefits

Responsibilities:

· Key in sales orders, delivery orders and invoices in system

· Assist in goods-receiving (system in-stock), and month-end stock take

· Monthly reports for Management from system

. Assist in Accounts/ HR processes (outsourced)

· Annual ISO 9001:2015

· Other basic administrative duties

· All system training is provided

Requirements:

· Candidate best to possess at least Diploma in Finance/Accountancy/Banking) or equivalent.

· Fresh grads are welcome/ or at least 1 Year of working experience in the related field

· Proficient in Microsoft office: Microsoft word, Excel, Outlook

· In-house system in mandarin

When submitting job application, please include the following:

- Expected salary

- Earliest availability date / notice period

Other Information:

· Please send updated cv and resume to: [email protected]

· 5 day work week

· Insurance benefits

· Salary will commensurate according to Candidate’s Work Experience and Qualification

Note:

* We regret to inform only shortlisted candidates will be notified.

* We respect your privacy, and all communication will be treated with confidentiality.

• Responsible for day-to-day business operations, growth of sales, performance and staff management of multiple restaurants to achieve target KPIs
• Drive sales revenue, increase customer service level and ensure day-to-day operational standards are met.
• Responsible for controllable cost management in terms of outlet overhead and operation costs
• Responsible for developing and grooming the store managerial team to ensure career progression, capability improvement and skills upgrade
• Work with HQ to ensure manpower is sufficient and manage manpower cost.
• Establish procedures and standards of work to ensure operation efficiency in a customer-centric environment
• Strategize with Marketing Department to increase sales and identify new sales opportunity
• Reviewing the performance of staff, identifying training needs and planning training sessions
• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service
• Perform any other duties and responsibilities as assigned

Roles & Responsibilities.

We are seeking a highly skilled "Client Project Implementation Manager" to oversee the organization's client base and develop a Job portal for Foreign Manpower placements and initiatives within the organization and to clients across various industries.

Responsibilities:

- You will establish yourself as an advisor and ensure the implementation of access and connectivity to the clients with the organization’s internal job portals.

- You will work as a Subject matter expert to represent the organization and acquire new clients from internal or external sources.

- You will coordinate with sales and business heads to develop and agree on targets (client, product, closure, etc) for prospective clients.

- You will execute new business ideas that support our client's strategy and targets and align with our internal job portal teams to provide the most relevant list of candidates online.

- You will leverage existing leads whilst continuously building a pipeline of new clients to further develop in new markets/client segments.

- You will develop and contribute towards regional strategy and sales initiatives.

- Other ad hoc duties as assigned by the Management.

Requirements:

- A minimum Bachelor’s Degree in Computer Science is preferred.

- CEI (Basic) Certification is a MUST.

- Minimum 10 years experience in Software development and implementation (like web portals) is preferred.

- Able to travel frequently to overseas like Malaysia, Bangladesh, and India.

- Proven experience is required as a Project Implementation Manager in handling the development of job portals.

- Excellent project management skills, including the ability to manage multiple requirements simultaneously.

- Strong leadership and communication skills.

- Ability to work independently.

Key Responsibilities

Finance & Accounting

· Smooth running of the Finance department, including book-keeping, financial administration and procurement functions

· Maintenance of full and accurate set of accounts, preparation of management, statutory and other reports as required by the Board and Management, or pursuant to applicable regulations

· Ensure that accounts and financial reports are in compliance with applicable accounting standards and guidelines, and internal standards and operating procedures

· Maintenance of all financial records

· Ensure that material assets of the Company are accounted for and properly safeguarded

Working Capital and Cash-Flow Management

· Proper management of receivables, payables and inventories

· Proper recording of donations, grants and sponsorships

· Monitoring cash-flow and ensuring adequate cash for current operations and expenses

Planning, Budgeting & Forecasting

· Assisting the CEO in the formulation of the Company’s Annual Operating Budgets / Plans and Strategic Plans

· Preparation of P&L, Balance Sheet and Cash-Flow forecasts and estimates, and updating the same with the latest information / developments

· Presenting such plans, budgets, forecasts and estimates to the Board and Management for approval

· Reconciling significant variances vs budgets or plans, comparing vs previous years, and highlighting significant variances and critical issues to the Treasurer, Audit Subcommittee and Exco

Corporate Governance

· Ensuring compliance with the Charities Act, Charities (IPC) Regulations, Societies Act, Code of Governance for Charities & IPCs, Charities Transparency Framework and any other applicable laws, regulations, notices or guidelines

· Timely compliance with all filing and reporting obligations under applicable laws and regulations, including filing of its Annual Returns and Governance Evaluation Checklist

· Ensuring that the Company’s programmes and activities are in compliance with all applicable laws and regulations, including ensuring the validity of all applicable licenses and permits.

· Dealing and communicating effectively with governmental and other authorities, statutory bodies and sector administrators

· Assist the Company with compliance with Personal Data Protection Act as well as other policies introduced by Charities Council or other government authorities from time to time

· Preparation of Minutes for Board Meetings

· Administration of the Annual General Meeting, including preparing Minutes of Meeting, sending out the Notice of AGM and accounting for Quorum.

Internal Controls

· Assist t with compliance with Personal Data Protection Act as well as other policies introduced by Charities Council or other government authorities from time to timepolicies and procedures

· Reporting to the Audit Committee and liaising with the Company’s external auditors and other parties conducing any examinations, investigations and similar processes, in a prompt, transparent and professional manner

Insurance etc.

· Ensuring adequate insurance coverage (i.e. all-risks insurance) in respect of the Company’s premises, Board and staff

· Assisting the CEO in liaising with the Landlord or Head Lessor on lease-related matters

Counterparty Monitoring

· Provide Support with on review of contracts, agreements and MOUs entered into by the Company, having regard to all financial obligations owed by the Company or owing to the Company

Fundraising Monitoring

Provide support with respect to:

· Administering cash collection processes (e.g. cash-over-counter; donation boxes; pledge bags and street collections), including ensuring that the Company’s KYC and AML processes are complied with (where applicable)

· Ensuring donor information confidentiality and ensuring compliance with all donor requests with respect to specific use of funds (to the extent approved by the CEO and Board)

· Monitoring and following up on donation pledges or commitments, and collections from fundraising activities (including by way of maintaining a catalogue of fundraising MOUs)

· Monitoring compliance with Collection of donor information Maintaining a register of all contracts, agreements and MOUs entered into by the Company, and monitoring all obligations owed by the Company or owing to the Company, including monitoring and following up on donation pledges or commitments, and collections from fundraising activities

General Matters

· Support the CEO and colleagues, when called upon, to ensure success of the Company’s events and activities

· Perform any other duties tasked by the CEO for the benefit of the Company.

Qualification & Experience

- Accountancy degree with a minimum of 6 years experience in accounting for IPC/charity organisations

- Hands-on and good team player

- Ability to handle and manage the Board

Responsibilities:

• Assist in managing the Quality and Environmental Management.
• Lead, train, develop, and coach quality team members.
• Participate in recruitment, onboarding, and training of new team members.
• Analyse workload by utilizing planner schedules to allocate team member workloads.
• To provide quality data analysis to the management as a basis for improvement.
• Responsible for all Quality aspects of products manufactured.
• Manages the verification activities for Incoming, In-process, and Outgoing products.
• Drives improvement activities through the implementation of various corrective action processes.
• Ensures that all test and inspection equipment used is calibrated.
• Ensures that all Quality operatives are trained and qualified for their respective tasks.
• Acts as an internal focus for all customer-specified requirements, customer complaints, corrective and preventive actions.
• Involve in coordinating product qualification for the new product line in collaboration with NPI, Engineering, and Production team.
• To assist the material department with supplier quality management system development programs.
• To assist the Supply Chain in conveying information about the mineral country of origin, as well as the smelters and refiners used, for updating CMRT, EMRT, and Critical Mineral Survey for all customers.

Requirement:

• Diploma / BA degree or its equivalent.
• Minimum 5 years of QA relevant experience in the manufacturing environment.
• Strong Communication Skills.

• 5 Days
• 9am - 6pm
• $4500 - $5000 + VB + Transport Allowance
• Airport Cargo

Job Description:

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Requirements:

• Min 3 years of experience in the sales logistics department or in the freight forwarding industry
• Possess own vehicle
• Must have good sales record and generate more business

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

Job Description for SWIFT and Transaction Screening Test Manager

ü Around 7+ years of IT industry experience Providing Test Management support to SWIFT and with interfacing applications

ü Should be able to coordinate with interfacing applications teams and Business user.

ü Be the application point of contact and coordinator for ISO20022 Program testing, Enhancements and other projects.

ü Familiar with SWIFT FIN and ISO20022 Messages.

ü Interfaces knowledge – IBM-MQ, SFTP, JMS.

ü Good to have - Working experience in supporting SWIFT applications (SAA, SAG, SNL & AWP)

ü Manage the testing for projects. Prepare Test scenarios and cases and maintain Master Test Scenarios and Cases inventory for projects, enhancements and Business As Usual changes.

ü Maintain Traceability matrices from BRD to Test Cases

ü Well versed with JIRA Testing tool, Github configuration tools, should be able to track testing progress and generate testing progress reports and present the testing progress for multiple projects under the unit

As SWIFT applications and interface Test Manager

o Prepare / Review and consolidate, Test strategies and Plans

o Be the point of contact and coordinator for SWIFT related testing

o Should have good knowledge on Incident and Defect management life cycle and should be able to convene incident and defect resolution meetings / calls

o Perform testing for project implementations during non-operating hours

o Provide timely information and artifacts during Audits related to the testing

ü Testing or Quality certifications with sound knowledge on tools and SWIFT messaging interfaces and Transaction screening

ComfortDelGro (CDG) is seeking an experienced communications professional to lead group-level communications for our global mobility business. We are one of the world’s largest transportation companies, headquartered in Singapore, we operate a vehicle fleet of 34,000 buses, taxis and rental vehicles, and over 200 km of railways, with 22,000 employees across 12 countries globally.

ComfortDelGro supports cities and governments with inclusive, smart and climate-friendly transport systems, and help millions of people get where they need to go, every day. Key Responsibilities As an Assistant Manager/Manager working in the Global Corporate Communications (GCC) team based in Singapore, you will work with the team to provide communications counsel and media relations support to business units across the group, as well as work with business leaders to craft and execute effective programs that shape perception and enhance the reputation of the group.

Responsibilities include developing and executing regional owned and earned proactive communication strategies, go-to-market campaigns, tactics and content programs. Managing ongoing relationships with journalists and forging new ones, as well as event support and thought leadership; collaborating with stakeholders across the group and our overseas colleagues in international markets.

The successful candidate is an experienced communicator with excellent writing skills, is detail orientated and hands-on in the day-to-day and can exercise good judgment in high-pressure situations. The candidate should have experience working with exacting standards under tight deadlines and managing multiple stakeholders in an international setting.
Explicit media relations, corporate communications, or financial communications experience is strongly preferred.

Specific Responsibilities:

• Spearhead GCC's owned and earned communications programs
• Manage external speaking opportunities and media engagement
• Provide strategic communications counsel and support to the Group’s business leaders
• Manage local media engagement activities and events
• Keep the organisation current on industry trends, issues, and news by region and proactively provide related counsel and insight
• Build and maintain relationships with journalists and media houses both local, trade and international
• Successfully manage dynamic, fast-moving and unexpected communication challenges

Basic Qualifications:

• Solid communications or public relations experience, quality, both agency and in-house professionals are welcome
• Very strong English writing skills
• Proven project management abilities
• Good storyteller
• Team player
• Public Affairs or Public Relations experience in corporate communications
• Experience working in a large organisation with multiple stakeholders
• Experience establishing and managing a current network of media contacts and a desire to work with the media proactively to accomplish business goals
• Experience writing for a range of audiences and formats, including copy-writing and speechwriting
• An entrepreneurial spirit, including the ability to work independently and autonomously

Act as Assistant Projects Manager for Construction Management focusing on the efficiency of deliverables to improve workflow, quality, and service level leading to increased business profitability and organic growth.

Specific Roles and Responsibilities:

Individual should

1. Handle and coordinate multiple complex projects concurrently in project management functions such as logistics, operations, and supply of suspended scaffolding and building maintenance units at different sites.

2. Handle certifications such as MOM, AE, PE, and COS to meet compliance in technical engineering-driven projects.

3. Resolve disputes, coordinate tasks, and ensure work quality between the engineering, operations, and sales team.

4. Conduct site visits at the client’s workplace and report to the project manager and director on the client’s feedback and issues.

5. Ensure operations adhere to client work schedules and deadlines are met.

6. ⁠Ensure compliance with workplace safety at the relevant work sites according to WSH requirements.

Skill set and competencies:

1. Ability to manage day-to-day operations.

2. Communication and interpersonal skills.

3. Ability to negotiate and resolve conflicts.

4. Effective Delegation and Empowerment.

5. Industry knowledge to ensure smooth workflow.

6. Administrative work for documentation and certifications.

Attachment: 6 months

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Senior Service Delivery Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all FM operations.
• Assist in preparation of proposals and solution presentations.
• Able to manage a large diversified full fledge IT teams, ranging from helpdesk, desktop, operators, systems, network, middleware, database.
• Attain key certifications for partnership with key vendors.
• Technical project management experience and mentor to junior team lead and engineers.
• Lead and manage database changes through change request process & provide status reports to the relevant parties.
• Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.

A little about you:

• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Comfortable with 24 x7 standby work arrangements
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.

What you might also need to have:

• 8 - 10 years IT project management experience
• Experience in the development, implementation and operation support of information technology projects in a range of organizations
• Degree in Information Systems or equivalent
• Certification in PMP / CITPM/ ITSM / ITIL V3 or above

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

ComfortDelGro Engineering (“CDGE”) is going through an exciting transformation journey. CDGE has more than 40 years’ experience providing automotive services for taxis, as well as private and commercial vehicles. We are also the exclusive distributor for Volvo Bus & Parts, Davanti Tyres (passenger cars) and Duraturn Tyres (Commercial Vehicles).

To support Singapore Green Plan 2030, CDGE formed a joint venture (“JV”) with ENGIE South East Asia – ComfortDelGro ENGIE Pte Ltd to enter into Electric Vehicle charging (“EV Charging”) and won the first 2 public tenders to install around 5,000 public chargers in Singapore. CDGE also formed a solar JV with ENGIE – ComfortDelGro ENGIE Solar Pte Ltd to provide solar energy to customers.

As Singapore moves towards adopting Electric Vehicles, the industry will see an increase in demand for safe handling of EVs. Therefore, CDGE collaborated with TÜV SÜD PSB to set up CDGE Academy to upskill technicians on safe handling of high-voltage EVs.

We are looking for a team member to join CDGE and grow the B2B business for our electric vehicle.

You should feel comfortable and aspire to be a hunter to generate leads and build the sales pipeline. To succeed in this role, you must be experienced in preparing proposals and presenting to customers to secure and win deals.

Role and Responsibilities:

• Drive the sales and growth of vehicle sales
• Seek new sales opportunities via cold calling, networking and social media
• Generate and convert leads to build sales pipeline
• Arrange and oversee customers’ test drive appointments, offering expert insight for vehicle features, and specifications throughout the scheduled appointments
• Prepare commercial proposals, approval paper and business case for direct sales
• Prepare and submit tender for own or assigned sales lead
• Ensuring a consistently presentable showroom and vehicles at all times
• Attend to customer enquiries, inquiries, financing and complaints
• Retention and submission of documents to authority for vehicle registration
• Pursue new sales prospects, negotiating deals, and maintain customer satisfaction
• Send vehicle for inspection, IU and speed warning device installation, sides markings, etc
• Perform admin works like invoicing, SAP transactions, quotations, etc
• Perform check of vehicle prior take over by customer
• Source for requested accessories
• Any ad-hoc tasks

Requirements:

• At least 4 - 5 years of proven sales experience in automotive B2B commercial vehicle sales
• Ability to generate leads and identify strategic areas for growth
• Experienced in taking lead to prepare proposals and presenting to customers to secure and win deals
• Experienced in handling tender project
• Driven, strong negotiation and closing skills
• Strong commercial acumen and sound financial grounding
• Ability to influence and build credible, trusting customer relationships
• Well versed in Microsoft PowerPoint, Excel and Word
• Class 3/3A license preferred
• Strong Communication & Writing Skill

Tasks & responsibilities

• Responsibilities: Project management, coordination, implementation, execution, control and completion of specific project.
• Workout and maintain VO schedule and to final account with client / consultant.
• Raise RFI for any discrepancies.
• Attend all site, Architects & Consultants meeting.
• Responsible for site supervision and implementations.
• Monitor project costing, budget and schedule.
• Manage and planning manpower allocation.
• Manage and lead a project team to ensure site progress accordingly to project schedule.
• To solve all technical issue.
• Any other task assigned by the management

Qualifications & experience

• Degree in Mechanical Engineering or equivalent.
• At least 5 years experience in ACMV system.
• Able to handle multiple projects simultaneously. IT skills in Microsoft office, Autocad, BIM.
• Excellent leadership & interpersonal skills

Responsibilities

• Lead and manage the day-to-day operations of Volvo After-Sales Bus Workshop.
• Monitor warranty campaigns and service bus workshop team at various bus depots.
• Ensure all returned-to-depot buses are repaired safely with minimum downtime and good quality workmanship.
• Point-of-contact with Volvo technical team to reduce downtime for buses & troubleshooting work.
• Manage all campaigns to ensure completion on time.
• Daily compilation of field visit reports and systematic documentation & collection of warranty used parts from bus workshop & bus depots.
• Responsible for P&L reporting, annual budgeting, planning and KPI tracking
• Prepare returned-to-depot buses daily and monthly reports
• Increase sales revenue by new business growth & profitable service contracts with external fleets
• Prepare quotations and sales invoices for customers
• Drive workshop business operations, materials and overall costs reductions
• Lead improvement works of workshop or special projects assigned
• Perform 6S and housekeeping of bus workshop & depots
• Ensure bus workshop & depot staff discipline and safety compliance.
• Uphold the work culture that promotes good work attitude and teamwork, and conduct regular performance review with staff to ensure company's objectives are met.
• Meeting with both external and internal stakeholders on workshop matters.

Requirements

• Recognized degree in Mechanical Engineering or its equivalent with 5 years of relevant working experience
• Good leadership, high integrity and interpersonal communication skills
• Data-integrity with analytical and problem solving skills
• Warranty and campaign administration experience
• Process-driven with good business acumen
• Able to work in a dynamic, lean organization and delight customers with Volvo service quality
• Strong written and presentation skills
• Team player, results oriented and self-driven