Position Title: Customer Service and Sales Representative

Job Summary:We are seeking a dynamic and customer-focused individual to join our team as a Customer Service and Sales Representative. The successful candidate will play a key role in delivering exceptional service to our clients while promoting and driving sales. If you are a motivated and personable professional with a passion for customer satisfaction and sales, we invite you to apply.

Responsibilities:

1. Customer Interaction:Engage with customers in a friendly and positive manner to provide assistance and address inquiries.
   Build and maintain strong relationships with clients through effective communication.
   
2. Sales Promotion:Actively promote products or services to customers, identifying opportunities for upselling or cross-selling.
   Meet or exceed sales targets by effectively communicating the value proposition to potential clients.
   
3. Order Processing:Process customer orders, ensuring accuracy and timely delivery.
   Provide information on product availability, pricing, and delivery times.
   
4. Issue Resolution:Handle customer concerns and resolve issues promptly and professionally.
   Collaborate with relevant departments to address and rectify customer challenges.
   
5. Product Knowledge:Stay informed about the features and benefits of products or services offered.
   Assist customers in making informed decisions by providing product information and recommendations.
   
6. Sales Reporting:Maintain accurate records of sales transactions and customer interactions.
   Generate sales reports and contribute to the analysis of sales trends.
   
7. Customer Feedback:Collect and relay customer feedback to the management team to improve products or services.
   Implement improvements based on customer suggestions when applicable.
   
8. Team Collaboration:Collaborate with team members to achieve overall sales and customer service objectives.
   Participate in regular team meetings and training sessions.
   

Qualifications:

• Previous experience in customer service and sales roles preferred.
• Excellent communication and interpersonal skills.
• Proven ability to meet or exceed sales targets.
• Strong problem-solving skills and a customer-centric approach.
• Familiarity with sales techniques and CRM software is a plus.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude and a willingness to learn and adapt.

Education and Experience:

• High school diploma or equivalent; additional education in sales or customer service is a plus.
• Previous experience in a customer service or sales role is desirable.

• To cultivate good Work, Safety & Health environment at workshop.
• To upgrade the skill set of the technicians through the Workshop Foreman/Executive, Technical Dept. & Factory support/resources.
• To ensure quality repairs for all service and repair works meet the service standards of the Factory.
• To feedback and follow up on technical issues with Technical, Reception, Workshop & Factory to resolve them expeditiously.
• To support the Workshop Executive to counsel workshop staff on poor technical performance to maintain workshop technical competencies.
• To keep records and accountability for all equipment and special tools are well maintained.
• To conduct meetings with Workshop Executive daily on quality performance, workshop loading capacity planning and operational issues.
• Support service reception for technical advice and conduct upfront diagnostic/test drives with customers.
• Recommends continuous areas of improvement on implementation of preventive and corrective actions/methods.
• Maintain a clean, orderly, and safe environment and help to look after the welfare and interest of the workshop staff.
• Collaborate and Co-operate harmoniously with other BU/departments for the company’s common goal and objectives.
• Assist in other company’s requirements when directed and work within the authority of a Technical Executive. Perform work with due diligence on other projects and tasks assigned.

• At least 3 years in automotive trade service/ repair, with 1 year in a supervision position.

• NTC 2 in Automotive Technology (Light Vehicle) or higher educational level
• Experience in basic product training
• Good communication and interpersonal skills
• Good management and supervisory skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Career Description:

a) Work on accounting, corporate secretarial, tax and related assignments under the supervision of seniors, managers and partners, to ensure that these assignments are executed based on the relevant professional requirements;

b) Assist to prepare full set of management accounts and consolidated financial statements, business activity reports and forecasts for clients and other external stakeholders;

c) Perform financial accounting and corporate reporting activities;

d) Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis;

e) Use relevant Infocomm technology systems and tools effectively for data analysis; and

f) Develop and maintain professional relationships with clients.

Career Roles and Responsibilities:

As an accounts executive, your primary roles and responsibilities are set out below:

a) Liaising with clients to obtain supporting documents for the preparation of the management accounts.

b) Carry out specific accounting work allocated.

c) Identifying and highlight accounting issues.

d) Record and process all business transactions in the accounting system using double-entry accounting.

e) Ensure that accurate data are entered into the accounting system.

f) Process payroll transactions, if required.

g) Retrieve reports from the accounting system management or audit purposes.

h) Assist to prepare period-end management accounts such as profit or loss statement, statement of financial statements and relevant supporting schedules.

i) Drafting of unaudited financial statements.

j) Assist in accounting related administrative work, such as archiving of accounting files.

k) Keep abreast with professional standards when providing accounting services.

Requirements:

• Diploma/Degree in Accountancy or a professional qualification under the ACCA, ICAEW and SCAQ schemes
• Conversant and familiar with the Singapore Financial Reporting Standards and Company Act
• Proactive, committed and a team player
• Possess initiative and ability to work independently
• Possess project management skills

Benefits:

• Approved Training Organisation (ATO)
• Flexible Working Arrangements (FWA)
• Rapid Career Progression
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Spa Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Co-ordinate all administration duties pertaining to spa colleagues including medical reports, leave matters
• Application/renewal of spa licenses for Spa and employees from government authorities
• Prepare and compute treatment commission for all therapists
• Prepare and collate monthly reports – accruals, retail sales reports, inventory stock take
• Plan and organize team building events, department celebrations
• Handle the ordering of professional and retail spa products, stationery and operating supplies (guest amenities etc.) for the Spa
• Liaise with Purchasing Department and suppliers to ensure prompt delivery of supplies for smooth spa operations
• Maintain guest amenities’ inventory at par level
• Retail management–organize retail display to maximize sales, source for new partners to expand retail offering
• Assist guests/members when required at the spa reception in a professional manner in terms of treatment bookings, general enquiries
• Adjust service to suit guests’ requests, personalised to meet their needs

Qualifications

• Diploma in Business Administration, Spa & Wellness or relevant discipline
• Minimum 1 year of administrative experience, preferably in a hospitality or spa environment
• Working knowledge of Microsoft Outlook, Mircosoft Office
• Good interpersonal skills with ability to communicate with all levels of colleagues
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Good presentation and influencing skills
• Flexible and able to embrace and respond to change effectively
• Ability to work independently and has good initiative under dynamic environment

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

The Assistant Manager has overall responsibility and accountability for the management of Sales and Marketing in relations to venue hire and facilities/event space, working across the organisation to develop the outdoor space hire offer and Club Facilities space which reflects Singapore Recreation Club’s brand, meeting the needs of our diverse clientele.

A creative individual with a passion for event management and sales. The Assistant Manager will have responsibility for implementing the outdoor hire and Club’s Facilities strategy, setting, achieving and exceeding financial targets. He / She will assist in developing and implementing marketing strategies which promote the outdoor hire, offer to our key markets, taking bookings, developing key relationships and ensuring events are managed effectively.

ROLES AND RESPONSIBILITIES

Events Sales

. Work with Marketing Head to create a unique outdoor space hire experience in line with SRC’s brand.

. Work with Marketing Head to develop and implement SRC’s outdoor space hire strategy, ensuring regular reviews and updates as required.

.Manage the sales and booking of Club’s space/events including dealing with enquiries, following up with potential clients and meeting clients for all Club’s related activities.

.Manage the facilities/events budget and profit/loss account, monitoring performance against agreed Key Performance Indicators (KPI’s).

Manage Sales Performance

· Implement solutions to improve performance in event sales

· Prepare monthly sales performance report for assigned areas of the business

· Report internal and external factors that may impact sales performance

· Supervise meetings with Sales Representative to monitor sales activities and to improve performance

Manager Customer Relationships and Accounts

· Develop customer relationships with past and potential customers to influence them to close deals

· Drive adherence to personal data protection legislations and guidelines in dealings with customer data

· Drive discipline (CRM) systems with up-to-date customer information and business details.

. Nurture and build relationships with current and potential corporate clients/members, national sport associations, government agencies and event management companies.

Execute Marketing Campaigns

· Manage marketing mix including campaigns promotions and events

· Work with Marketing Head in marketing campaigns and communication content

. Work with Marketing Head to conceptualize, drive and mange SRC’s key events to create brand awareness.

· Work with Marketing Head to evaluate end-to-end customer experience across all platforms and members touch points

Manage Marketing Budget

· Manage marketing budgets based on activity-sorted expenses

· Draft realistic budgets based on previous marketing initiatives for budget projection

· Monitor key measurement indicators to track campaign effectiveness

Manage Teams and / Departments

· Communicate common goals, direction and accountability among staff

· Develop staff by coaching, mentoring and engaging career discussions

· Exhibit effective performance management practices within department in accordance with organisation policies and procedures

· Monitor budgets, forecasting, work allocations and staffing

Others

• Maintain effective communication and working relationships with colleagues in order to ensure a joined-up approach to the Sales activities.
• Any other duties as assigned by management on ad-hoc basis.

Requirements: -

• Degree or Diploma or equivalent professional qualification, or previous experience profit accountability, management of venue hire and Event Management, preferably within the hospitality, entertainment and events, or mall marketing industry.
• Target driven with a proven sales ability
• Has experience in planning and executing large-scale events of more than 500 pax per day.
• Ability to prioritise and plan workload efficiently, with a thorough and meticulous approach.
• A diplomatic person who is confident and effective at dealing with people at all levels inside and outside SRC.
• Articulate and persuasive speaker and writer.
• Highly organised and self-motivated person who can efficiently and effectively manage a wide range of tasks and objectives.
• Ability to work well under pressure and priorities tasks, as directed as well as using own initiative.
• May require occasionally to work on weekend and odd-hours for events, roadshow, etc

Career Description:

(a) Work on accounting, corporate secretarial, tax and related assignments under the supervision of managers and directors, to ensure that these assignments are executed based on the relevant professional requirements;

(b) Assist to prepare full set of management accounts and consolidated financial statements, business activity reports and forecasts for clients and other external stakeholders

(c) Provide guidance and supervise the work of junior colleagues on the accounting and related assignments;

(d) Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis;

(e) Develop and maintain professional relationships with clients; and

(f) Liaise with external tax and audit service providers of our clients, where necessary.

Career Roles and Responsibilities:

As a senior accounts executive, your primary roles and responsibilities are set out below:

• Liaising with clients to obtain supporting documents for the preparation of the management accounts..
• Identifying and highlight accounting issues.
• Record and process all business transactions in the accounting system using double-entry accounting.
• Ensure that accurate data are entered into the accounting system.
• Retrieve reports from the accounting system management or audit purposes.
• Assist to prepare period-end management accounts such as profit or loss statement, statement of financial statements and relevant supporting schedules.
• Prepare consolidation accounts.
• Drafting of unaudited financial statements with or without consolidations.
• Assist in accounting related administrative work, such as archiving of accounting files.
• Act in accordance with professional standards when providing accounting services.
• Work with relevant stakeholders (internal and external) to drive transformation through innovation and digitalization to support the firm’s objectives; and
• Keep abreast with new software and technology within the market that can increase productivity and efficiency of the practice.

Requirements:

• Diploma/Degree in Accountancy or a professional qualification under ACCA, SCAQ and ICAEW schemes
• Minimum 1-2 years accounting/audit work experience in a public accounting firm
• Conversant and understanding of Singapore Financial Reporting Standards and Company Act
• Proactive, committed and a team player
• Possess strong interpersonal skills
• Possess initiative and ability to work independently

Benefits:

• Approved Training Organisation (ATO)
• Flexible Working Arrangements (FWA)
• Rapid Career Progression
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

• Receive and respond to customer sales inquiries via email and company work phone from Website including webshop, Google/FB/Instagram/LinkedIn/blogs, WhatsApp, SMS, staff referrals, etc
• Tally, Track, Manage, Communicate and Coordinate between customers and inspectors for mould inspection bookings, amendments, res-cheduling as well as cancellations using Google Calendars, Tracking Sheet, Filemaker, ICAB
• Manage webshop sales & inquiries including coordination for self collection and deliveries working closely with warehouse and delivery coordination
• Prepare invoice using internal system and manage pipeline tracker
• Provide support and coordination to Hygiene business sales team

• GCE “O” Level, Diploma in any discipline or higher with relevant hands-on experience in similar environment
• Passionate about sales, providing excellent customer service and building relationships with customers
• Independent, Takes pride in the work, Motivated, Service-oriented, able to multi-task and work under pressure
• Possess a strong work ethic and team player
• Computer literate, knowledge & proficiency in Microsoft and google applications
• Proficient in using Google Sheets

• Training provided
• We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees

Job Highlights

• Good Learning Opportunities
• Fast-paced Working Environment
• Flat Organisation Structure
• Job Description

Responsibilities / Requirements include:

• Handle day-to-day financial transactions, such as invoices, receipts, and payments and record transactions in the accounting system.
• Organize and maintain financial documents, including invoices, receipts, and bank statements so that management is able to retrieve documents for audits or reference.
• Manage and maintain complete and accurate financial records for an organization.
• Record and classify financial transactions, including revenue, expenses, assets, and liabilities.
• Manage Accounts Payable and Receivable.
• Prepare financial reports, perform research and analysis, maintain the general ledger, perform account reconciliations, assist with audit preparations, and carry out other accounting duties as may be required.
• Prepare accounting reports and their results.
• Analyze the financial statements for any discrepancies and issues.
• Manager bookkeepers and other accountants.
• Provide support in the month-end and year-end closing process.
• Provide support in tax return and tax audit.
• Develop financial procedures to improve efficiency.
• Present financial reports to higher management and accountants.

Job Requirements:

• At least 2-3 years working experience in an accounting firm;
• Candidates with experience working in the finance departments of small enterprises are preferred;
• Candidates with Million accounting system would be an advantage;
• Salary is negotiable;
• Strong Excel experience;
• Excellent interpersonal and communication skills with a strong command of written and spoken English and Mandarin to liaise with Chinese Speakers.

Job Description:

Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the dining rooms, banquets and other food facilities, resulting in outstanding guest satisfaction.Additionally responsible for the smooth running of the kitchen and manage areas of profit, stock, wastage control, hygiene practices and training within the kitchen.

Executive Chef Duties and Responsibilities:

• Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.
• Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.
• Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.
• Should be able to provide direction for all day-to-day operations in the kitchen.
• Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.
• He/She should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example.
• Provides and supports service behaviours that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavour.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and hotel standards.
• Coordinates with the purchasing department for the acquisition of needed goods and services.
• Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.
• Ensure proper grooming and hygiene standards for all kitchen staffs.

Job Description:

Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the dining rooms, banquets and other food facilities, resulting in outstanding guest satisfaction.Additionally responsible for the smooth running of the kitchen and manage areas of profit, stock, wastage control, hygiene practices and training within the kitchen.

Executive Chef Duties and Responsibilities:

• Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.
• Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.
• Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.
• Should be able to provide direction for all day-to-day operations in the kitchen.
• Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.
• He/She should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example.
• Provides and supports service behaviours that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavour.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and hotel standards.
• Coordinates with the purchasing department for the acquisition of needed goods and services.
• Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.
• Ensure proper grooming and hygiene standards for all kitchen staffs.

We are currently seeking a Sales and Marketing Executive/Manager to help us promote our wines available under vinophiliawines.com.

The role involves developing and managing relationships with customers, such as restaurants, bars, wine shops, and distributors.

The ideal candidate will be responsible for identifying new business opportunities and expanding existing accounts, thereby increasing sales and revenue.

They must provide exceptional customer service and support to ensure customer satisfaction.

Additionally, the candidate should stay up-to-date with industry trends and communicate relevant information to the team.

They should be able to work independently as well as part of a team, and must be willing to travel as required.

Requirements:

• A Bachelor's Degree or Diploma in sales and marketing, business, or any related field is required.
• Minimum of 3 years of sales experience, preferably in the wine industry.
• Able to communicate in English and Mandarin (to handle enquiries from Chinese-speaking clients)
• Excellent communication and interpersonal skills.
• Strong negotiation and sales skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

If you would like to learn more about our company, please visit our website at vinophiliawines.com.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage Presidents calendar for all meetings, internal and external.
• Coordinate drivers daily schedule to support President.
• Arrange Presidents travel needs:
  • Pre-trip requests
  • Ticketing
  • Programme
  • Post-trip claims
• Perform E-approvals on behalf of President for Leave requests, travel requests and staff reimbursement claims from Presidents direct reports.
• Assist the President in reviewing POs and bank transfers as requested by Office of Finance.
• Assist with all correspondences and messages to the SMU internal community originating from Presidents Office.
• Process Presidents expenses, medical and FlexBen claims and leave application.
• Serve as point of contact for external meetings.

• A university degree or equivalent but in the absence of a degree, a diploma and/or a professional executive secretary qualification, coupled with at least 15 years of relevant work experience in a similar capacity, would be required.
• Candidates with experience in working with C-level executives would have an advantage.
• Used to a fast-pace and can handle high volume of work
• Strong commitment to excellence - perform duties at the highest level possible on a consistent basis.
• Excellent communicator - able to interact with people of all levels in a confident and professional manner.
• Demonstrate ability and temperament to work with sensitive information.
• Ability to prioritize and make sound judgment calls when needed.
• Ability to work efficiently and accurately.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities

· Assisting in hiring and training beauticians as required.

· Arranging and managing the employee’s work schedules, considering seasonality for occasions and peak times.

· Maintaining records of staff members which includes their salaries and working schedules.

· Advertising and promoting services, offers, and discounts via social media.

· Monitoring stock and ordering beauty products as and when required.

· Tracking the payments received from clients.

· Offering discount bundles and running online competitions to attract new clients.

· Ensuring proper cleaning of beauty equipment and tools after use and following hygiene practices across all beauty stations.

· Maintaining records of all transactions and presenting it to the beauty or hair salon owners.

Requirements

· 3 yrs working experience in similar role.

· Proficient with all skin and hair treatments.

· Excellent knowledge of bookkeeping and accounting procedures.

· Ability to handle customers’ requests and complaints with elegance.

· Excellent oral and written communication skills.

· Strong organization and analytical skills.

· Exceptional customer service skills.

· Strong negotiation and sales skills.

· Proficiency in Microsoft Office.

· Customer-oriented individual and an outstanding problem-solver.

· Good numerical abilities.

· A keen eye on details.

· Good time management skills.

· Exceptional leadership skills

Must be able to work night shift or split shift
Must be able to work extra hours or weekend if needed

Job Scope:

• Lead the team of operations staff to support the delivery of quality and clinical care to patients
• Work closely with other departments to ensure the smooth running of the daily clinic operations as well as implementation of new initiatives
• Responsible to identify areas of improvements and drive continuous developments and spread good practices across other clinics
• Coaching, nurturing and inspiring the clinic operation staff in their continuous learning and career development
• Ad hoc duties as assigned

Job Requirements:

• A recognized Degree in any discipline
• Minimum 5 years of relevant working experience in a managerial capacity with combination of operations management, service quality and customer feedback management
• Candidate with experience in operations in healthcare sector and/or service industry will be an added advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“ Jobstudio will not solict any money , request to use your bank account for business or request you to transfer any monies to any parties , please be aware of scams impersonating jobstudio and our employees , you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Position title: Manager Corporate Partnerships and Engagement

Reports to: Senior Manager, Corporate Partnerships

Location: Singapore

About WWF-Singapore

World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

II. Major Functions:

The Manager should be able to do business development and corporate stewardship within WWF-Singapore. The Asst. Manager / Manager will have the drive, knowledge and skills to engage business leaders in transformational change, delivering shared conservation and community objectives, which will enable Singapore’s businesses to be a leading force in achieving the country’s sustainability goals over the next 10-30 years.

The role is also responsible for creating innovative corporate partnerships and fundraising channels. As part of the Fundraising Unit, the Asst. Manager / Manager will contribute to bringing conservation knowledge to the local community, focusing particularly on corporate donors by developing and deploying effective partnership models and marketing strategies. At the same time, also responsible for delivering key engagement initiatives under the Together Possible @ Work Programme of WWF.

Major Duties and Responsibilities:

Strategic Direction & Leadership

• Support the Senior Manager and Deputy Director of Partnerships and Philanthropy to ensure that fundraising and acquisition goals are achieved and tracked, and contribute to the department’s overall fundraising objectives
• Develop a strategy to build and further grow the three (3) income pillars of Together Possible @ Work and execute on these strategies.
• Analyse and monitor the results of campaigns and partnerships to apply learnings and insights in the development of strategies

Product and Business Development

• Work with relevant WWF Programme Teams, including WWF’s Education & Outreach team to develop innovative marketing products and strategies to on-board companies for the employee engagement programme.
• Identify and foster strong relationships with new corporate prospects via inbound and outbound leads.
• Engage with existing corporate partners, and top-up their support via employee engagement, to ensure long-term partnerships.
• Generate fresh leads via employee engagement activities and pave the way for the Partnerships Team to engage in new corporate partnerships.
• Develop the workplace giving channel and on-board the employees of WWF-Singapore’s corporate partners as regular donors through the programme.
• Develop the employee fundraiser channel as a source of corporate donations.
• Where applicable, be in charge of managing some key industry sectors for other types of partnerships beyond employee engagement.
• Collaborate with other teams within WWF and contribute to ongoing programme discussions regarding conservation and outreach projects based in Singapore.

Event and Account Management

• Lead in making sure that employee engagement events are delivered in collaboration with various teams within WWF.
• Complete the necessary tasks to ensure the proper delivery of employee engagement events, including but not limited to: external vendor and corporate client coordination; event facilitation; post-event impact reporting.
• Where applicable, ensure that employee engagement partners are properly handed over to the Stewardship / Corporate Business Development Team to follow up on the partnership for further relationship / expansion.

Programme Maintenance: Together Possible @ Work

• Maintain the programme microsite with up-to-date campaign information, new engagement product offerings, and toolkits.
• Monitor results of employee engagements, report back on objectives, apply learnings across engagements.
• Share best practices of local employee engagement strategies, and provide other WWF global network offices with recommendations based on WWF-Singapore’s successes.

IV. Profile:

Required Qualifications

• Minimum Bachelor’s Degree in marketing or business administration or equivalent industry experience.
• 1-2 years’ experience in B2B business development, account management, or events management is a must.
• Proven track record in one of the following areas:

○ B2B Sales

○ Event Management

○ Loyalty programmes

○ Account management or client servicing

○ Business Development

• Must have a strong fundraising, sales or business development background.
• Passionate about fundraising for environmental causes and working in NGOs, and are able to utilise sales and marketing concepts to further WWF’s conservation goals.

Required Skills and Competencies

• Great at leading and facilitating small or big events.
• Great communicator, specifically targeted towards corporate contacts.
• Professional, well organised, self-motivated, and responsible.
• Outstanding presentation skills and public speaking abilities.
• Possess leadership skills, yet still be a team player.
• Strong stakeholder focus and service-oriented attitude.
• Strong attention to detail, since this role regularly manages corporate accounts, budgets, which may involve reporting.
• Excellent interpersonal skills. Maturity, tactfulness, good judgement, and ability to handle confidential information with discretion.
• Has great time management skills. Can multi-task as the role requires ideation, product and business development, relationship building.
• Plans and organises/ manages the job independently and proactively.
• Interest in conservation and sustainability is appreciated.
• Fluent in spoken and written English.
• Adheres to WWF’s values which are: Courage, Integrity, Respect and Collaboration.

Working Relationships:

Internal – Ensure intra and inter-department collaboration for the optimal use of resources and organisational alignment. Work closely with the Partnerships and Philanthropy Team, and the wider Fundraising, Marketing and Communications Team to create synergistic and creative means of fundraising.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, communications, materials production as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.

Responsibilities

• Post and monitor job advertisements
• Conduct basic screening calls and arrange interviews
• Collate candidates’ documents
• Collate training courses for Annual Training Catelog
• Register staff training and track training status
• Research and prepare proposal on health screening vendors
• Support expat management relating to car and housing renewal
• Source and arrange service apartment for expats arrival
• Support welfare activities
• ·Any other ad-hoc tasks and HR projects as assigned by Superior

Requirements

• Minimum Diploma in Human Resources Management, Business Administration or equivalent discipline
• At least 1 year of experience in a HR role
• Recruitment & knowledge Employment Act is a bonus
• Able to start work immediately
• Good command of English (spoken & written)
• Proficient in Microsoft Office applications including Excel & Word
• Good interpersonal and communication skills
• Responsible and well-organized