Job Description

· Manage the full spectrum of human resource functions

· Responsible for the full employee's life cycle from onboarding to offboarding, comprising recruitment activities, contract preparation, staff induction, performance management, training and development, retention, etc.

· Working closely with line managers on recruitment matters

· Executing monthly payroll including CPF contribution and tax filing

· Administer job posting on MyCareersFuture. Coordinate with recruitment agencies for sourcing of candidates, pre-screening of resume, administer job interview schedule

· Process work pass applications, renewal and/or cancellations and liaise with Ministry of Manpower for work pass related issues

· Manage employees’ HR queries and other HR related matters

· Provide support for planning and execution of employee engagement activities and company events

· Handle office related admin duties such as office facilities maintenance, purchasing of office supplies, liaising with vendors (IT, cleaning services etc.), air ticket & hotel booking

Requirements

· Bachelor's degree in Human Resources management or equivalent field of study.

· Minimum of 1 years’ experience in the Human Resources function with responsibilities such as HR operations, payroll & benefits, recruitment, and employee relationship & engagement.

· Well-versed in the Employment Act and related local labour/employment related legistrations.

· Experience in following and maintaining workplace privacy.

· Competency in Microsoft applications including Word and Excel

· Strong customer service focus with a high level of responsiveness

· Strong interpersonal & communication skills

· Solid problem-solving skill and experience in working in a fast-paced environment

· Detailed-oriented with excellent organization & documentation skills

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Diploma / Degree graduate
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description:

• Provide exceptional administrative and operational support to the sales team
• Assist in the creation and maintenance of sales documents, presentations, and reports
• Coordinate and communicate effectively with internal teams to ensure seamless execution of sales processes
• Manage and organize sales-related data, including customer information and sales performance metrics
• Respond promptly to customer inquiries and provide necessary information or support
• Collaborate with sales representatives to ensure accurate and timely order processing
• Assist in the preparation and follow-up of sales meetings and presentations
• Maintain a thorough understanding of products or services to effectively address customer needs
• Generate and distribute sales-related reports to track progress and identify areas for improvement
• Participate in training sessions to stay informed about product updates and sales techniques

Requirments:

• Diploma holder and above
• At least one year Customer Service experience (MUST)
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through Jobsbank with detailed resume in MS Words format

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Responsibilities

• Ensure smooth day-to-day operation within the production facility.
• Supervise a team of production operators to ensure meeting production KPI set.
• Overseeing the operation of production machines, ensuring seamless functionality.
• Manage the installation and dismantling of rubber molds with precision and adherence to company protocols.
• Conduct regular maintenance on machinery to ensure optimal productivity.
• Ad hoc duties as assigned.

Requirements

• Diploma in Mechanical Engineering or Business Administration or equivalent
• At least 2 – 3 years of production operation experience, with supervisory experience
• Able to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

My client, in the home appliances industry is seeking a Marketing Assistant or Executive to join their team. As a individual contributor, reporting to the HOD, you will be responsible for the full spectrum of marketing activities for the products.

• Responsible for planning and driving direction, execution for the local marketing function including ATL advertising, BTL promotions, media plan, social media and influencer marketing.
• Work with external agency on the creation and development of various branding and promotional assets, from print to stores, to web.
• Work with regional team on POSM, video and products asset for local executional.
• Work closely with Sales team to support local activities, roadshow & in store activities.
• Manage budget and track KPI, ROI against marketing campaigns / spending.
• Ensure and track retail display excellence.
• Respond to customers queries and comments on social media, marketing email and any other channels.
• Support entire product line life cycle from strategic planning to tactical activities.
• Conduct monthly market visits to monitor competitor activities, share best practices and recommend action plans to the team.
• Any other ad hoc duties as assigned

Requirements:

· Minimum Diploma with specialization on Business or Marketing

· Min 1-2 years of experiences in a similar role

· Proficient in MS office, Meta & Goggle business management platforms and any other social media management platforms.

· Detail oriented, organized resourceful and agile with an ability to adapt and problem solve

· Excellent communication skills, verbal and written

. Opportunity to learn and grow

Location : UBI

Our Client, in the Interior Design Industry located at the West has opening for Sales Interior Designer.

• Career Advancement
• Performance Bonus

Responsibilities

• Handle sales enquiries
• Prepare proposal and quotation based on customers' requirement and design
• Propose and present conceptual design to customer
• Project coordination and site supervision
• Work closely with subcontractor and supplier to ensure project completion
• Undertake design projects from conceptualization to completion
• Advise clients on space planning and design concepts
• Generate quotation based on clients’ requirements
• Scheduling and coordination for renovation
• Assist in material proposal and products sourcing
• Manages the coordination and logistics of product deliveries and installation
• Travel to renovation site during renovation period
• Develop and maintains productive and effective relationships with customers on time

Requirements

• Positive attitude, sales driven and highly self-motivated
• Able to multi-task and handle multiple projects and timelines
• Able to handle customers' inquires during off work hours or weekends
• Must possess excellent communication and interpersonal skills
• Able to work independently and in teams
• Has prior knowledge in Illustrator, AutoCAD or Sketch-up

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

• Client management and servicing locally and internationally
• Research to identify new channels of sales opportunities
• Support the business development team and work with the production / sourcing team to assist with client queries, reports and managing customer service enquiries
• Develop sales plan by analysing target market segments
• Setting sales targets and forecasting
• Manage team communications and assist in planning and organising events, both internally and offsite
• Organise, support and participate in different projects such as local and international trade shows
• Visual merchandising during events
• Play an integral role in new business pitches and be responsible for the client base.
• Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business
• And any other duties reasonably assigned to you and when needed

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Project Sales Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Project Sales Executive:

• Upselling company's product range
• Expanding our customer base and acquiring new accounts.
• Conducting technical sales presentations to clients.
• Nurturing and maintaining strong client relationships.
• Collecting valuable marketing insights.

Requirements:

• Diploma in Engineering or a related field.
• At least 3 years experience in B2B sales
• Experience in relevant industry, connections and a robust network within the construction / building sector is an added advantage
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Descriptions

• Pick, pack and organise online orders as per packing slip
• Ensure that the items are picked up by third party couriers
• Send and perform doorstep delivery for bulky orders to clients using the van if required
• Perform loading and unloading duties for incoming/outgoing shipment
• Assist the Warehouse Manager with other general warehouse duties
• Perform any other ad-hoc duties as assigned

Minimum Requirements

• Physically fit and able to lift heavy equipment (e.g. coffee equipment, oat milk)
• Experienced/comfortable with operating pallet stacker/pallet jack
• Ability to communicate in written and spoken English and a positive mindset and “can-do” attitude to continuously strive to make things better
• Possess a Class 3 Driver’s license
• Working Hours: Mondays to Fridays, 9am to 5pm
• Work Location: 68 Kallang Pudding

Incentive of $10 for each delivery done

Our client is a one of the leading players in the Logistics industry. Due to business needs, they are now recruiting a Senior Key Account Executive to be part of their Key Account team to support their business needs. They are located in the East - easily accessible.

Responsibilities of Senior Key Account Executive:

• Discover new opportunities.
• Ensure sales policy and processess is sustainable.
• Engage with key customers to drive business growth.
• Create and compile sales reports on a weekly and monthly basis.

Requirements:

• Min Degree in related field.
• At least 3 years of experience within the logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Job Objectives:

• Marketing activities for TecMaven's customer process experiences business

Description:

• Plan and execute marketing activities aligned to the business plan developed by sales leader, with the aim of monetizing the installed base (existing customers) and collaborate closely with software Principal's marketing team on building new accounts in identified industries

Deliverables:

• Develop marketing execution plan on a one year calendar basis aligned to business objectives
• Cross-sell complementary offerings/solutions with CATIA for design & engineering, governance & lifecycle, manufacturing & production and simulation
• Manage all aspects of demand generation by instituting an integrated marketing plan which includes the appropriate mix of on-line and off-line tactics
• Develop and manage the operational marketing plan; monitor, analyze and report results; determine course corrections based on tangible data
• Define budget and resource plan to achieve objectives
• Leverage Software Principal's marketing resources to ensure efficient plan execution

Key Performance Indicators (KPIs):

• Attainment of targets as provided by the Company and aligned with Software Principal
• Accurate reporting of campaign/event/activity results
• Accountability of budget requested and spent, including clarity of ROI

Qualifications & Experience:

• Bachelor Degree
• Min. 2 years in a Marketing campaign/program role
• Desirable with knowledge of CATIA (or equivalent software) and CAD market

Job Title: Sales Executive (ID1464)
Location: Jurong East
Working Hours: Monday- Friday : 9am - 6pm (Lunch time 1 hour)
Salary: $2500 - $3300

Job Description:
• Sales & marketing activities
• Visit customers
• Handle customers enquires & AfterSales support
• Prepare quotations
• Arrange customers orders & coordinate sales activities
• Monitor sales inventory
• Sales forecast and target achievement
• Monitor monthly sales

Requirements:
• At least 1-2 years sales executive experience

As a Senior Client Experience Executive, your primary responsibility will be to ensure exceptional service delivery and foster strong, lasting relationships with our valued clients. Your expertise in the aviation industry, particularly as a former Cabin Crew member, will be a valuable asset in understanding and meeting our clients’ needs effectively. You will act as a trusted advisor, providing personalised solutions and enhancing the overall client experience. Your role will play a vital part in driving client satisfaction, retention, and business growth.

What will I be doing?

Client Relationship Management:

Build and maintain strong relationships with assigned clients, understanding their unique requirements and tailoring solutions to meet their needs.

Aviation Industry Expertise:

Leverage your extensive experience as a former Cabin Crew member to comprehend the aviation landscape, industry trends, and best practices. Apply this knowledge to provide valuable insights and innovative solutions to clients.

Personalised Consultation:

Act as a key consultant for clients, offering personalised recommendations and guidance on our services, products, and offerings based on their individual preferences and objectives.

Customer Support:

Provide top-notch customer support and timely responses to client inquiries, issues, and concerns, ensuring a seamless and positive experience at all touch points.

Service Delivery Excellence:

Collaborate with internal teams to ensure the successful execution of client engagements, meeting and exceeding service level expectations.

Client Retention and Growth:

Identify opportunities to expand client relationships and collaborate with the sales team to generate new business leads. Strive to achieve high client retention rates and contribute to overall revenue growth.

Client Feedback and Insights:

Gather and analyse client feedback, identifying areas for improvement and sharing valuable insights with relevant departments to enhance service quality.

Product Knowledge:

Stay up-to-date with our company’s products, services, and offerings, continuously educating clients on new features and benefits.

Cross-Functional Collaboration:

Work closely with various internal teams, including sales, marketing, and product development, to ensure seamless communication and alignment in delivering exceptional client experiences.

Performance Reporting:

Prepare regular reports on client interactions, feedback, and key performance metrics to provide visibility to management and contribute to strategic decision-making.

Client Support:

Assist Internal Sales Consultants by preparing and organising client documentation, ensuring timely paperwork completion, and collaborating on client inquiries and requests.

Tabulation of Monthly Statistics Report:

Compile, analyse, and prepare detailed reports on leads, appointments, and closings, collaborating with the team to identify trends and opportunities for improvement.

What is required of you?

Experience from a cabin crew background (Plus Point), which would be considered advantageous.

Proven track record in client-facing roles, with a focus on delivering outstanding customer experiences.

Exceptional communication and interpersonal skills to build rapport and credibility with clients and internal stakeholders.

Strong problem-solving abilities and the capacity to think strategically to address client needs effectively.

Detail-oriented with excellent organisational and time management skills.

Ability to thrive in a fast-paced environment, managing multiple priorities with a positive and proactive attitude.

Proficiency in using CRM software and other relevant tools for client relationship management.

• Processing quotation and sales orders
• Liaising with Suppliers for product related matters including purchase order creation
• Must be customer & team oriented.
• Candidate must possess at least secondary/Pre-U/A level/College in any field.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Candidate must be suitable for working in a fast pace environment

Our client is a MNC company, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Sales Coordinator to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Facilitate and coordinate tasks to fulfill customers’ orders effectively
• Generate sales directives for the company’s Production Planning team
• Work closely with the company’s various departments to ensure on-time delivery
• Monitor and address customers’ feedback when required
• Verify the pricing accuracy to maintain precision
• Keep the sales order records/documentation up to date
• Maintain and update the company’s contact databases
• Offer the necessary follow-up actions to meet customer needs when necessary
• Coordinate with the company’s various logistics partners to issue permits for deliveries
• Collaborate with the company’s various departments for invoicing and delivery order processing
• Arrange the required delivery schedules efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Nitec/Diploma in any field of studies (Relevant working experience can be considered as well)
• Minimum 1 year of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Location: Kallang (Near MRT)

5 Days Work Week

Salary: Up to $4,000 + Monthly Incentives

Responsibilities

• Provide sales consultation and technical support to customers across various industries.
• Travel to customer sites, sell products/services, and expand market share.
• Coordinate seminars, implement product launches.

Requirements

• Degree in Engineering disciplines.
• 1-2 years of experience
• Product training is provided.
• Strong technical interest and communication skills.
• Willingness to travel (up to 60%) with a valid Class 3 license or taking a license later.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

Position: Liquor Retail Store Assistant

Commission-based compensation with rewards based on sales performance

Working Hours: 11:00 AM to 9:00 PM

Normal rest days on public holidays

Requirements:

- Gender: Open to all

- Outgoing personality and excellent interpersonal skills

- Hardworking and diligent

- Basic proficiency in English and Chinese

- Basic knowledge of various types of liquor

- No prior experience required

Responsibilities:

- Responsible for sales in the liquor retail store

- Sales of products including whisky, red wine, Chinese liquor, etc.

职位：酒水零售店店员

工作有提成，根据销售业绩给予相应的奖励

工作时间：早上十一点到晚上九点

节假日正常休息

要求：

- 性别不限

- 性格外向，善于与人打交道

- 勤劳能干

- 具备基本的英文水平和中文水平

- 对酒水有一定的认识

- 没有工作经验也可考虑

工作内容：

- 负责酒水零售店的销售工作

- 销售产品包括威士忌、红酒、中国白酒等各种酒水

Our Client, in the Automotive Industry located in the Central has opening for Sales Admin Assistant.

• 5 Days Work Week
• Variable Bonus
• Well-Known MNC
• OT Claimable

Responsibilities:

• Purchase BSI/BRI Package
• Vehicle Registration and Issue Vehicle Tax Invoice
• COE Bidding
• Submit Vehicle Delivery Checklist
• Prepare Delivery Stop Campaign Vehicle Status
• Liaise with Logistics/Workshop/Bodyshop to carry out Stop Campaign (/Warranty Department)
• Customs Duty Payment
• Shipment Arrival
• Vehicle homologation
• Petty cash reimbursement
• Verify Transportation/Warehousing and Used Car Overtrade Invoices
• Stock Take
• Adhoc task from a supervisor

Job Requirements:

• Min O level with minimum 3 years of admin experience
• Proficient in Microsoft Office such as Words and Excel
• IT Savvy
• A team player and eye on details
• Must be able to work under fast pace environment

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Job Description

• Understanding client's requirements prior to commencement of design work

• Responsible for all design, space planning and conceptualization of ideas (color scheme and materials)

• Preparation of proposals for design work (sketches and design work)

• Drafting of quotations and work schedule to clients

• Project management overseeing entire project workflow

• Liaising between clients, contractors and vendors from start till project completion

• Develop and prepare drawings and designs from initial ideas, sketches, specification sheets

• Drafting of carpentry detailed drawings using relevant software

• Understanding and communicate consequences of designs

• Other ad-hoc duties assigned

Requirements

• Sales driven, proactive and meticulous, able to work independently, good presentation skills

• Candidates with/without experience are welcomed.

• At least 1 year of working experience in the related field

• Flexibility to travel as required (within Singapore)

We regret to inform that only shortlisted candidates will be notified

We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

• Facilitating and/ or supporting discussions with diverse stakeholders across clinical divisions in the conceptualisation of clinical and supporting services.
• Supporting the development of key strategic plans in line with future models of care for services at the new facility while focusing on new paradigms in a post-COVID-19 environment.
• Collecting, organising and analysing data to support the planning process, as well as application of research with exposure to different models of care led by other institutions or industries.
• Providing secretariat support to assigned Committees led by Senior Management, and its supporting Workgroups.
• Engaging a myriad of stakeholders across clinical, operations, architectural, IT, engineering and other domains to assist with developing a detailed business case proposal.
• Supporting the DCEO, COO and Directors in whole-of-campus space management and planning

Requirements:

• Min Bachelor Degree in any discipline
• Min. 3 years of relevant experience
• Secretariat experience in supporting committees led by C-suite members and Senior Clinical Leadership will be an advantage
• Ability to liaise with various level of stakeholders
• Team-player and independent
• Good project management skills, detail oriented
• Excellent written skills, especially in paper and minute writing, as well as oral communications and presentation skills
• Ability to prepare slides (Microsoft Powerpoint) comprising clear and concise messaging with visually appealing infographics
• Ability to multi-task and work under tight deadlines
• Proficient in Microsoft Office
• Experience in policy writing and /or clinical service planning will be an advantage

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Clinical Service Planning Executive

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

 We are looking out for committed & passionate individuals who are eager to make a difference to the society to join our organisation.

RESPONSIBILITIES

As a Programme Executive, your main role is to provide all areas of support to Programme Manager in the planning, organising, implementing and overseeing of the overall running and execution of programmes and activities of the Centre.

You are also to work closely with volunteers, corporate sponsors and TSA corps to execute all planned programmes and activities to meet the needs of beneficiaries.

You are also expected to be involved in developing communication platforms for sharing of information on programmes and activities to beneficiaries.

As Programme Executive, you also help to ensure the efficacy of programmes and services especially in developing platforms to measure its outputs and outcomes.

Fundraising will be a part of your role and you are to support the Centre Manager in all fundraising initiatives of the Centre.

Programme Development,  Implementation & Evaluation

• To work closely with Programme Manager, staff and relevant volunteers to identify the aftercare needs of the released inmates and develop programmes and services to address these needs.
• Plan and co-ordinate and implement programmes and services according to identified plans that enhance the re-integration potential of released inmates.
• Engage and collaborate with other stake-holders, individual volunteers and corporate partners to maximise resources and to execute the programme and services to achieve the desired outcomes.
• Develop structures and processes for collection and collation of information on programme and service utilisation by beneficiaries with purpose of evaluating its outputs and outcomes.
• Assist in generating quarterly reports on programmes and services to management, corporate donors and partners.

Volunteer Recruitment, Development And Management

• Ensure there is a proper procedure in recruiting, orientating, supervising, and evaluating volunteers and to constantly review these processes for service improvement and delivery.
• Develop communication channels where enquiries, feedback, updates, and concerns could be mutually raised by the volunteers and the Centre and to ensure there is proper follow up and closure carried out on all matters raised.
• Ensure all volunteers are screened by Singapore Prison Service (SPS) and only those who cleared the screening could be recruited for service.
• Ensure all volunteers are briefed of the guidelines set by SPS and the Centre to observe proper boundaries, ethical and safe practices in their engagement of beneficiaries.
• Develop and implement structures and processes in which volunteers undergo identified and appropriate training and development courses that are in alignment to SPS and Centre’s training plan.
• Develop platforms or structures to ensure that the well-being of volunteers is taken care of and that they are duly recognised for their effort of supporting beneficiaries.

Others

• Assist the Centre in fund-raising initiatives especially to plan and organise events involving external stake-holders, corporate partners, volunteers and community to generate fund and support for the aftercare programmes and service.
• Support and assist the operation of the faith-related work of the Centre involving the beneficiaries especially the weekly chapel services both inside and outside the prisons.

• Degree in Human Resources Management, Business Studies/ Administration/ Management or equivalent.
• Good interpersonal, analytical, and problem-solving skills
• Strong communication and coordination skills.
• Meticulous, resourceful, independent and able to work in a fast-paced environment.

Working hours

On 3 days a week from 9am to 6pm 

Working location

Prison Support Services

7 Upper Changi Road North, Singapore 507705

Job description

The ideal candidate will be the point of contact for colleagues and customers. This candidate will keep schedules, provide feedback, documentation and information in order to facilitate team activity. They will also work closely with sales teams to maximize performance.

Responsibilities:

Customer Relationship Management:

Respond promptly to customer inquiries via phone, email, or in-person, maintaining a professional and courteous demeanor.

Cultivate and maintain positive relationships with existing customers, providing them with information, support, and exceptional service.

Assist in identifying and contacting potential new customers or leads.

Administrative Support:

Organize and maintain sales documentation, contracts, and records.

Prepare and manage sales presentations, proposals, sales quotations, and sales orders.

Follow-up on status of Sales Quotation and Sales Orders.

Prepare and distribute sales-related reports as needed.

Order Processing:

Process sales orders accurately and efficiently, ensuring timely delivery to customers.

Coordinate with the warehouse or shipping department to track and manage order fulfillment.

Monitor, update and check sales order backlog against customer request delivery time & quantities

Resolve any order-related issues or discrepancies.

Data Management:

Maintain and update the customer database with accurate and relevant information.

Analyze sales data to identify trends, opportunities, and areas for improvement.

Inventory Management:

Assist in monitoring and managing inventory levels to ensure product availability.

Coordinate with the procurement or production team to meet customer demands.

Communication:

Maintain effective communication channels between various departments, ensuring seamless coordination.

Communicate changes in pricing, product availability, or promotions to the customers

Other Responsibilities:

- Be open to taking on ad-hoc tasks and assignments as directed by the department head or supervisor.

Qualifications

Bachelor's degree or equivalent experience

3+ years' experience in sales related role and or customer service

Well-organized with an aptitude in problem-solving

Strong verbal and written communication skills

JOB SUMMARY:

The Executive, Artistic Administration handles all aspects of coordination of visiting artists' schedules and serves as primary contact for Guest Artistes while they are in Singapore to perform for SSO (VCH) Programmes. The Executive also provide administrative support to artistic operations for concerts and events for SSO and ensure that all information is properly communicated to production, marketing, and all other departments within SSO.

JOB DUTIES AND RESPONSIBILITIES:

Strategic Programming and Artistic Planning

• Support the Company’s artistic plans in elevating chamber music artistic excellence and continue building a chamber music scene in Singapore.
• Assist Director, Artistic Planning & Administration and Assistant Manager, Artistic Administration with the following SSO (VCH) programmes; VCHpresents Chamber, Baroque Festival, Recitals, and ad-hoc projects.

Artiste Management

• Participate in season planning for SSO (VCH) programmes.
• Prepare artiste contracts.
• Obtain personal information and bank details of artiste and accompanying chaperones.
• Organise logistics which include (but does not limit to):
• International travel
• Hotel accommodation
• Airport and inland car transfers
• Artiste backstage passes
• Artiste instrument transport (if applicable)
• Backstage hospitality requirements
• Artiste itinerary
• Meet and greet artiste at the airport (when necessary) and rehearsal/concert venues.
• Ensure artiste receives updated information (e.g. change of rehearsal timing, transfer timing, etc.).
• Attend to artiste’s needs when in Singapore.
• Artiste's chaperone for events which include (but does not limit to) for rehearsals, concerts, reception, autograph sessions, and interviews.
• Update and maintain proper archival and safe keeping of artistes’ information after each concert.

Post-concert duties

• Submit artiste’s engagement contract and bank information for payment to Finance department.
• Prepare artiste’s income tax form IR37D to tax department.
• Send concert reviews to artiste.
• Exporting and sharing of recorded archival material with artiste.
• Maintain proper filing and safe keeping of artistes’ folders after each season.

Cross-departmental Collaboration

Orchestra Management & Library:

• Provide support to Orchestra Management by communicating with Orchestra musicians on rehearsal schedule, transport, and other matters for concerts where SSO musicians are involved in.
• Request support for purchase/hire of music scores

Marketing, Development, Corporate Communications and Customer Experience:

• Provide consolidated artiste’s press materials to Marketing for production of season brochure and marketing activities.
• Coordinate on public relation events involving artistes such as media interviews, receptions, and autograph-signing sessions.
• Coordinate with Marketing on sales of artiste’s merchandise and related post-administrative matters.
• Coordinate complimentary tickets for various stakeholders.

Collaboration with Production Department and Orchestra Management:

• Communicate to stage managers any technical requirements by artiste.
• Provide Stage Management team with relevant information for technical riders; such as programme, stage layout, and any other relevant details
• Prepare Dressing Room and direction signages required for the rehearsals and concerts.
• Prepare and submit all administrative forms for backstage access and vehicular access as required by the venue for the execution of the programmes.

REQUIREMENTS

• Minimum Diploma and above
• Flexibility to work nights and weekend as required
• Proficiency in Microsoft Office applications and IT systems
• Strong interpersonal, organisation and communication skills, as well as the ability to work well in teams
• Good time management and organizational skills
• Ability to work under pressure
• With or without prior experience are welcome
• Candidates with higher qualification and more years of relevant experience may be offered Senior Executive position