You will be a part of the People Team, building trusted and inclusive work environments, thereby enabling our employees to be their best every day. We are a passionate, energetic and fun-loving team who believes in partnering closely with our business to build a high performing culture and winning teams. This enables the CarouFam to achieve our mission - To inspire every person in the world to start selling & buying to make more possible for one another. 

We’re looking for a warm and energetic People Experience Associate to be part of the People Experience team to create fun, meaningful and memorable moments. This role is integral to supporting our employees and aids in fostering a proactive, mission first, high-performing culture. You will be working closely with our People Experience Specialist, org development and business partnering teammates to bring empathy, fun and insights to our workplace, creating an inclusive and conducive environment for our employees to thrive in. 

Some of the people initiatives that Carousell is known for include Carousell Essentials (our onboarding programme for new joiners), CarouAnniversary (which celebrates Carousell’s Anniversary across various teams and local offices) and Blue Sky Friday (a day set aside for teammates to prioritise their focus work), to name a few, and we’re looking for the ideal candidate to partner with the People Experience Manager to dream up more winning possibilities!

You will

• Support all aspects of internal and external events, including but not limited to: 

  • Conducting research on venues, vendors and logistics as needed, submitting RFPs to vendors; and making recommendations based on creativity, quality and cost 

  • Working closely with the IT team for set-up and tear-down of events

  • Working closely with the Creative Design team to produce event publicity collaterals 

  • Organising and coordinating logistics across key stakeholders and vendors 

  • Assisting with budget tracking and event post-mortem reviews; ensuring event participation rate is maintained at 80% 

  • Resolving issues with resourceful and creative solutioning 

• Develop strong relationships with coworkers across functions and squads to have a pulse of the company

• Support the People Experience Manager in the roll out of engagement surveys and coordination of focus groups

• Support Administrative tasks (Blue Sky Friday, Purchase Requisition, Take stock on Carousell-Branded Swags, and other misc tasks) 

•  Involved in campaign management, including planning of product

promotion, product launches, product listing, campaign follow up etc

•  Managing a team of ecommerce specialists including web designers,

graphic artists, SEO experts, copywriters, and programmers

•  Managing and growing an online store with multiple departments,

including marketing, design, customer service, operations,

fulfillment, and IT

•  Determining which products will be most successful based on

competitor offerings and customer preferences

•  Managing all aspects of the company’s ecommerce business

including inventory, shipping, customer service issues, and taxes

•  EDI or API integrations, new item setup, ongoing error handling &

escalation to developer resources, etc.

•  Assist to develop and implement demand generation plans to grow

site revenue

•  Liaise with Designer Team on artwork requirements and monitor

deadlines for completion

•  Responsible for stock inventory accuracy and to address any

discrepancy

•  Assist Customer Relations department on product knowledge
•  Generate analysis and sales reports on regular basis
•  Logistic coordination when required
•  Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations
•  Other duties as assigned

 Flexibility to manage a business that can operate 24/7/365

Skills:

 Inventory management

 Customer service

 Data analysis

 Communication

 Operations managers

Requirements:

 Degree or above

 5 + years of relevant work experience; within a similar

eCommerce role

 Management experience in operations, preferable in Grocery

retail, including positions of leadership.

 1- 3 years of experience in working with or developing

eCommerce operations systems.

 1 -3 years experience working across eCommerce project

launches and managing project roll-outs

 computer programming languages, website design and coding in

Python, PHP, Linux,

 Effective interpersonal and communications skills (verbal and

written)

 Proficient in Excel, PowerPoint

 Strong analytical skill

 Identify with companys corporate culture and obey the

company's arrangements;

 Demonstrated ability to work in a fast-paced, “self-starter”

environment.

 Team player with a positive ‘can-do’ attitude.

 Energetic and enthusiastic – has a sense of urgency.

 Ability to multi-task and meet simultaneous tight deadlines.

 Has the ability to thrive in a challenging environment where

priorities often change.

 Passionate about the customer and all elements of the customer

experience.

 Flexibility to manage a business that can operate 24/7/365

 A desire to continually learn, improve and go the extra mile

 An attitude of accountability and excellence.

Make an Impact by

• Design and develop Electrical systems for new and existing data centers, including but not limited with MV/LV power distribution, backup power, Earthing &lightning protection systems, Load balancing & distribution, lighting& emergency lighting , acoustic design , cable containment systems, T&C procedures.
• Select and procure electrical equipment, ensuring it meets safety standards and performance requirements.
• Perform calculations to determine power requirements, equipment capacities, and circuit loads.
• Critical Data Centre equipment design including EHT Transformer, Switchroom bay, Ring Main Unit, Transformers, Uninterrupted power supply, Batteries, Switchboard, Automatic/Statis transfer switch, Busduct, End Feed Unit, Tap Off Unit, Standby Power Generators, etc. Sequence of Operations, Control Systems, Fire Detection/Suppression systems, DRUPS, fire protection, plumbing and sanitary system.
• Collaborate with the core team to understand, develop and update the data centre mechanical designs, starting from basis of design (BOD), feasibility study, concept and detailed design development to issue for constructions (IFC) documents, for new data centre project buildouts and major infrastructure upgrades to all levels of testing and commissioning works.
• Update and maintain the internal design specifications, drawings, and standards in accordance with the latest configurations and including all 'lessons learned' in relation to all equipment. Perform design and equipment submittal review for new Data Centers.
• Evaluate the design& construction and operation of mission-critical facilities and associated MEP components.
• Liaise with internal business units and external customers for technical requirement to translate into executable plan for implementation by consultant and/or contractor.
• To Participate and Review Data Center MEP Design and other necessary disciplines for new data center builds and data hall fitouts.
• Create data hall layout plans and perform test fits to validate server capacity plans and failover calculations.
• Evaluate facility processes and industry best practices to drive efficiencies and effectiveness in the Electrical Power line up.
• Perform technical design reviews and proposal for data centre first of kind systems and equipment.
• To continually find ways to collaborate and break new ground to enhance MEP design to meet future needs. Develop innovative solutions.
• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
• Support the DC Engineering FM team to become a Subject Matter Expert and understand how to overcome design limitations and risks.
• Interface with internal stakeholders to promote standards that maintain consistency and reliability in services delivered.
• Liaise and assist Operation team to identify/understand Electrical System issues and provide solutions.
• Review data centre commissioning scripts to ensure they accurately test all modes of operations. Witness key commissioning tests on site.
• Conduct site inspection and work with onsite field engineers, as well as provide engineering evaluations, mechanical systems audits, and start-up as needed.
• Continually maintain positive and collaborative working relations with partner teams, vendors, teammates, and internal customers.

Skills for Success

• Bachelor’s degree in Electrical Engineering or relevant discipline.
• Minimum 5 years of mission critical design experience and end to end Electrical design experience from Extra High Tension to Low Tension in AC and DC System in mission critical design, construction and operations.
• Knowledge of large-scale mission critical facility’s Electrical infrastructure systems.
• Experience with fast-track design/build projects and or multiple significant upgrade projects.
• Fundamental knowledge in Electrical Power load flow, Fault analysis and Protection in the Electrical Power System.
• Ability to incorporate Renewable Energy System to the Distribution Network and strong understanding of Electrical codes and standards.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to safety.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Overseeing the preparation of essential reports and written materials for major gift fundraisers, such as gift agreements and terms of references, and to upload to the necessary systems.
• Assisting the communication and marketing specialist in packaging customized proposals.
• Implementing a consistent due diligence process on prospects and donors to mitigate reputational risk to SMU and comply with MOE and IPC's corporate governance policies.
• Ensuring the accuracy of stewardship reports and conducting thorough third-eye checks.
• Coordinating events aimed at enhancing donor involvement, cultivation, and stewardship.
• Supporting and coordinating events involving donors across various schools, offices, institutes, and centers of the University.
• Assisting the VP/Director of the Office of Advancement in drafting different management reports.

• Diploma or Bachelor's degree with a minimum of 8 years of demonstrated excellence in administrative work, CRM and communications.
• Excellent proficiency in Microsoft Office Suite and CRM systems (e.g., Microsoft Dynamics, Sharepoint, Raisers' Edge).
• Strong organizational and administrative skills, with familiarity of fundraising operations.
• Creative and critical thinker able to gather, infer and synthesize information from multiple sources systematically and coherently.
• Strong, detail-oriented, multitasking skills, with the capacity to handle multiple projects and support a variety of personnel whilst ensuring accuracy and compliance in all administrative processes.
• Ability to find solutions and navigate the nuances and interpretations of external policies and internal guidelines to support advancement work.
• Experience working with large, complex databases preferred.
• Demonstrate a strong work ethic and excellent written and verbal communication skills.
• Detail-oriented approach,
• Ability to work collaboratively in a fast-paced team environment.
• Passion for higher education and the nonprofit sector is desirable.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Category Strategy Management for selected category areas
  • Professional Services Such as HR services, Legal & Tax Services
  • Travel Management
• Engage internal stakeholders to understand and refine requirements according to external supply market and across different schools.
• Manage relationship with suppliers according to suppliers' segregation, driving improvement actions and installing a cadence/dashboard/metrics to track suppliers' performance.
• Document and Ensure compliance to Policies/Procedures/Processes in close collaboration with Internal Audit and stakeholders.
• Lead change management and process improvement to reduce non-value-added activities by engaging stakeholders, challenging status quo and providing thought leadership.
• Minimize contractual risks by ensuring proper Contract Management with regular reviews through close working relation with Legal.
• Lead negotiations and devise negotiation strategies with the support of cross functional team to deliver agreed savings by utilising tools such as Benchmarking, Tender, Bidding, Value Engineering etc.
• Review supplier base regularly for optimization and consolidation according to internal requirements and external supply market situation.
• Provide consultancy services to their stakeholder and should know about category market trends.
• Help lead procurement initiatives for decision making and take ownership of these initiatives.

• Bachelor's degree or Diploma with at least 6 to 10 years work experience in category procurement.
• Supply Base knowledge in assigned categories.
• Tech knowledge in assigned categories.
• Experienced in Category Management in Indirect Procurement & Services.
• Supplier Relationship Management Skills.
• Negotiation Skills.
• SAP, Ariba knowledge.
• Procurement Process Source to Contract (S2C), Procure to Pay (P2P) knowledge.
• Ability to understand, engage and influence stakeholders to optimize Procurement Process together.
• Able to provide clarity into Procurement Process and compliance requirements to stakeholders.
• Able to drive changes to address gaps in processes with minimal supervision.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Analysis of training data and generating of reports for the purposes of audits
  • Collect and compile training data from various sources, including training sessions, participant evaluations, and SSG (SkillsFuture Singapore) survey feedback.
  • Analyse training data to identify trends, patterns, and areas for improvement in training delivery and effectiveness.
  • Generate comprehensive reports summarizing key findings and insights from the analysis of training data, ensuring accuracy and relevance for audit purposes.
  • Collaborate with internal stakeholders, including programme managers, program coordinators, and other supporting teams, to gather additional data and context as needed.
  • Conduct periodic audits of training programs and processes to ensure compliance with regulatory requirements, organisational standards, and industry best practices.
  • Provide recommendations for corrective actions or process improvements based on audit findings, working closely with relevant teams to implement changes and monitor outcomes.
  • Maintain documentation and records related to training data analysis and audit activities, ensuring accessibility and traceability for future reference.
• Preparation for SSG's new Training Partner Quality Assessment (TPQA)
  • Creation of processes to ensure the successful execution and conformance of SSG's TPQA.
  • Ensure required documentation and points of contact are defined and maintained.
• Course Application Related Processes on government digital platforms (TPGateway)
  • Collation and screening of new course application data from our training teams as they create new programmes CET Learners.
  • Creation of course application drafts and facilitation of governance/approval/audit processes.
  • Payment and Submission of applications and monitoring of application status.
  • Facilitate edits made to course applications.
  • Facilitate the retirement of programmes that are obsolete.
  • Facilitate communication with SkillsFuture Singapore (SSG) to ensure that application processes are efficient, that queries are answered promptly to facilitate quick turn-around.
  • Maintaining the SMU Academy master list of programmes for internal processes; which would impact finance, reporting and audit processes.
• Trainer Screening and onboarding
  • Vetting/Screening of trainer onboarding documents.
  • Management of trainer supporting documents for the purpose of knowledge management (Curriculum Vitae, Professional Certificates).
  • Issuance of appointment letters (Official appointment letters with fixed durations, with option to renew in the future).
  • Creation/updating of training and enablement materials to be used to onboard our new/existing trainers to improve CET trainer teaching quality.
  • Conduct training visits to gather insights and feedback on training delivery, identifying areas for improvement and implementing corrective actions as needed.
• Preparation for SSG's new Training Partner Quality Assessment (TPQA)
  • Creation of processes to ensure the successful execution and conformance of SSG's TPQA.
  • Ensure required documentation and points of contact are defined and maintained.
• Supervising a team of student assistants
  • Supervise a team of 4 to 7 student assistants in handling course applications and grant management processes.
  • Ensure adherence to Singapore Management University's governance processes regarding the safety and security of personal data, including managing accesses to TPGateway and conducting checks on data security.
  • Schedule student assistant staffing to ensure adequate coverage for course application and grant management tasks.
  • Maintain updated work logs and ensure timely submission of reports.
  • Provide guidance and support to student assistants in completing their tasks effectively.
  • Foster a positive and collaborative work environment among the student assistant team.
  • Conduct regular performance evaluations and provide constructive feedback for improvement.
  • Collaborate with university staff and faculty as necessary to streamline processes and address any issues that arise.
• Other duties
  • Any other duties as required by the SMU Academy.

• Degree with at least 2 years of relevant work experience.
• Familiarity or previous experience with Education quality assurance (PQAF, QAFU, TPQA, etc.) would be advantageous.
• Keen attention to detail and proactive problem-solving.
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description:

• Advise appropriate service/repair requirements to meet customer needs.
• Act as a key communication link between customers and the workshop to ensure responsiveness.
• Monitor job progress and update customers on repair status.
• Responsible for daily intake of cars for servicing
• Provide excellent customer service to customers
• Any other ad-hoc job assigned by the supervisor

Job Requirements:

· Basic vehicle knowledge is required for this position.

· Great teammate with initiative and a positive attitude towards learning

· Self-motivated individual with a strong sense of responsibility

· Preferably, a valid class 3 driving license would be an advantage

Project Coordinator (Assistant to Project Manager)

Salary: Up to $4000

Working hours: 44hours a week

Working Location: Tanah Merah Coast Road / Changi Area

Main responsibilities:

Responsible for documenting all relevant project information, including meeting minutes, contracts, change orders, and other project-related documents.

Job Details:

1. Performing administrative duties such as scheduling meetings, minutes meeting, answering phone calls, and organizing project data.
2. Preparing and organizing project documents such as contracts, permits, specifications, and plans.
3. Communicating with project stakeholders including managers, contractors, and subcontractors to ensure they are aware of project timelines, goals, and requirements.
4. Collecting, reviewing, and tracking project progress and performance reports.
5. Updating project schedules and timelines as necessary and preparing reports that highlight project status and key metrics.
6. Ensuring that project documentation is properly filed and readily accessible for those who need to access it.
7. Coordinating with vendors to purchase supplies and materials for the construction projects.
8. Assist in creating and managing budgets and tracking expenses to ensure that all costs fall within the budget allocated for the project.
9. Assist in monitoring and maintaining project compliance with safety and regulatory standards.
10. Assisting the project team in any other duties that may arise to ensure the successful completion of the project.

Basic requirements:

1. Knowledge in construction industry will be highly advantageous.
2. Should have excellent organizational and communication skills, attention to detail, and the ability to work independently or within a team environment.
3. Knowledge of MS Office / AutoCad / Minutes of Meeting
4. Able to work closely with suppliers to identify and mitigate potential risks, ensuring a smooth and successful procurement process.
5. Candidate must possess at least a Diploma or higher in related discipline.

• Able to speak English & Mandarin adequately
• Willing to work on alternate weekends & public holidays
• Customer interactions & satisfication
• Answering phone calls & assist with customer queries
• Helping with sales and marketing

Singapore Wake Park is the Nation's only Cable-Ski Park. 15 mins walk to Siglap MRT (Opens late June 2024)

This position reports to the Director. Company is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace. You will be responsible to provide assistance to clients and customers regarding energy solutions. You must help organizations manage the project with our engineers and Consultants to develop such solution comply with the local agencies and authorities and also be effective in earning profits.

In addition, the ability to communicate effectively and confidently is a bonus. As you may meet up with customers, excellent interpersonal and presentation skills is an advantage. A good team player and the ability to work/ perform under pressure.

The operational procedures and techniques of organizations must be of the best possible quality and the Project Manager with company must assist clients with required resources so as to help manage the best standards of quality within the organizational structure.

1. Monitor each projects and ensure all staffs are working to their best standards and aligned with the job delegated to them. Assist in operational works such as creation of business plans and marketing efforts that customers can use to improve business and productivity

2. Ensure all plannings and progress of projects are done within the stipulated time. Monitor progress and make sure it is done in consideration of customer's requirements and needs.

3. Liaise with customers and understand what the objectives are and what results they would like to achieve. Negotiate on terms and conditions when necessary.

4. Ensure that all sites and projects are in place and in order, all manpower and materials are ready.

Responsibilities:

- manage projects for Energy Conversion Related Project (range from To S$1M to 3M) for ESS( Energy Storage System), Solar, IDC, Power Plant for Telecom Exchange, Data Centre, commercial building etc.

- To conduct site surveys, costing and design proposal to meet client’s demand and budget.

- To perform Project co-ordination in Electrical AC & DC Installation related to Energy conversion Product.

- To execute Project and to ensure projects schedule are able to meet the client requirement.

- To develop plan/strategies to secure important account locally.

- To conduct market surveys and explore new product/solution to meet

fast growing industrial/Energy market.

- To identify and response to Tender & Quotations; market and sell Power Conversion related products (such as Energy Storage System, Li ion batteries, Rectifier and AC UPS) in industrial/Energy Market.

- To Conduct training to clients.

1.⁠ ⁠Project Planning and Management

- Develop and implement detailed project plans, including timelines, budgets, and resource allocation.

- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

- Monitor and report on project progress, identifying and addressing any issues or risks.

2.⁠ ⁠Logistics Coordination

- Oversee all aspects of logistics operations, including transportation, warehousing, and distribution.

- Ensure efficient and cost-effective flow of goods from suppliers to end customers.

- Optimize logistics processes to improve delivery times, reduce costs, and enhance service quality.

3.⁠ ⁠Team Leadership

- Lead and mentor project team members, providing guidance and support to achieve project objectives.

- Foster a collaborative and high-performance team environment.

- Conduct performance evaluations and identify development opportunities for team members.

4.⁠ ⁠Stakeholder Communication

- Serve as the primary point of contact for project stakeholders, including clients, suppliers, and internal departments.

- Facilitate regular communication and updates to ensure alignment and address any concerns.

- Prepare and present project status reports to senior management.

5.⁠ ⁠Budget and Resource Management

- Develop and manage project budgets, ensuring financial targets are met.

- Allocate resources effectively to maximize productivity and meet project deadlines.

- Negotiate contracts with suppliers and service providers to secure favorable terms.

6.⁠ ⁠Risk Management

- Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.

- Ensure compliance with all relevant regulations, standards, and company policies.

- Conduct post-project evaluations to identify areas for improvement and implement lessons learned.

7.⁠ ⁠Technology and Innovation

- Stay updated on industry trends and advancements in logistics technology.

- Implement innovative solutions to enhance logistics operations and drive continuous improvement.

- Utilize data analytics to monitor performance metrics and make data-driven decisions.

Job Description

• Plan and control manning to meet business needs and according to budget

• Monitor the reservation status of the restaurant

• Supervise team members to ensure that all tasks assigned/required in the restaurant are carried out on time and according to instruction and departmental standards

• Control outsource labour supply, casual labour and overtime

• Communicate with team during daily briefings and conduct monthly department meetings

• Conduct regular training and retraining when needed

• Maintain service, standards and procedures for the outlet and to ensure that they are achieved

• Ensure hygiene and food safety compliance in the outlet and related areas

• Lead the F&B team to personalize the guest dining experience

Job Requirements

• Minimum 5 years in F&B restaurant management position

• Possess strong background in Food & Beverage operations

• Good interpersonal and communication skills

• Competent in Microsoft Office applications

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Corporate Communications and Marketing (OCCM).
• Be involved in the organisation and operations of major strategic events undertaken by the unit, including front line responsibilities like hospitality during events, ushering of VIPs/guests.
• Assist in the administrative, operational, technical and logistical aspects of assigned events.
• Be aware of the current general topical issues locally, regionally and globally, and be able to propose and write on relevant topics/synopsis.
• Work collaboratively within the Office of Corporate Communications and Marketing, with other SMU key offices and external organisations to jointly mount major strategic events.

• Diploma or Degree with 1 to 2 years relevant working experience.
• Event management experience.
• IT savvy.
• Able to articulate confidently.
• Team player with good inter-personal skills.
• Recent graduates are welcome to apply.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

You will assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;

• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;

• Provide excellent customer service experience;

• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;

• Highlight any potential concerns/risks and proactively shares best risk management practices; and

• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such

as assisting Digital Comms and Call Centre;

• May be rotated amongst the different Service Centres;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

ORGANIZATION OVERVIEW

Special Olympics International (SOI), headquartered in Washington, DC, is a global non-governmental organization founded on the belief that persons with intellectual disabilities learn, enjoy, and benefit from participation in year-round individual and team sports training and competition. Today, more than 6 million children and adults with intellectual disabilities participate in over 100,000 games and competitions in over 190 countries. The Asia Pacific Region consists of 35 countries from Japan, Afghanistan, South Asia, Southeast Asia, Australia, New Zealand and the Pacific Islands.

POSITION SUMMARY

The Finance manager reports to the Director of Finance and will be responsible for all accounting transactions, finance month end close, financial data analysis, and all financial compliance activities of the organization. The role will also support the Director of Finance in all bank transactions, bank account management and cash forecasting. This is a replacement role in the finance and admin function of Special Olympics Asia Pacific. We are looking for an experienced and versatile individual keen to grow in the role and with a growing organization, who is hands on, an independent and team worker, and capable of operating across a broad spectrum of responsibilities.

PRIMARY RESPONSIBILITIES

The responsibilities of the Finance manager include, but are not limited to:

Finance

• Manage all invoices, receipts, payments and other financial transactions
• Recording of financial transactions.
• Cash management.
• Financial reporting and analysis.
• Assist in budget planning, forecasting and budgetary controls.
• Financial data analysis and cash forecasting to support decision making.
• Identify, rollout and upkeep of metrics on the key performance and compliance indicators of the organization.
• Identify and improve on internal processes.

Compliance

• Ensure compliance to Special Olympics policies and procedures, and all regulatory requirements and audits the organization is subject to. Remain current with and report out on changing regulations in the non-profit sector.
• Review and update existing financial and other policies impacting compliance with internal and regulatory requirements.
• Support the Annual Financial Audit.

Others

• Provide grant management support in the areas of grant governance & compliance, grant process improvements and grant reporting.
• Develop & update internal policies and procedures to support the grants compliance program; and build & introduce replicable processes for grant reviews.
• Ad hoc management and administrative support.

Required Qualifications:

• Accounting qualification or equivalent with relevant experience of not less than 10 years directly related to the duties and responsibilities mentioned.
• Strong attention to detail and willingness to be hands-on as required, along with skills in organization, time management and prioritization.
• Demonstrated ability to communicate effectively, including compliance policies, procedures and complex concepts, to a culturally and professionally diverse range of stakeholders.
• Proficiency with Microsoft office applications (Excel, Word, Outlook, PowerPoint) and strength in learning new technologies and programs.
• Ability to work independently, as well as in a group.

Desired Qualifications:

• Not less than 10 years of finance experience supporting a business or non-profit organization
• Grant management or project management experience.
• Navision accounting software or similar accounting software.
• Experience working in a regional or global landscape.

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects with tangible financial results.

VCA Managed Services (VMS) is a critical component of our VCA strategy, providing our clients with the execution muscle they require to enhance performance and increase profitability.  VMS brings the ‘best of Visa’ to the clients, playing the role of orchestration layer between client teams and Visa subject matter experts (SMEs).  As clients confront increased challenges in their operating environment whilst also facing capacity constraints and capability gaps, VMS helps to drive implementation or delivery of their strategic initiatives, facilitating significant and tangible value creation.

What a VMS Manager, VCA does at Visa:

Reporting into the Head of Visa Consulting and Analytics – Singapore and Malaysia.  The Manager will provide end to end enablement support for Singapore and Malaysia managed services projects focused on helping our clients drive value from their Visa product portfolios. You will play a key role in scaling VMS services and develop go-to-market plans in collaboration with subject matter experts from around the organization. To succeed in this role you will need to excel in project management and managing internal and external stakeholders and fostering cross-functional collaboration.

Key Responsibilities include:

• Able to shape initial proposed solution for complicated opportunities.
• Able to lead the delivery of a small project or a team in a complicated project with support from internal resources and external vendors.
• Defining the scope, understanding clients’ objectives, framing the problem or opportunity.
• Collecting and analyzing input such as client information, interviews, data, processes, policies, competitive and environmental information.
• Synthesizing analysis to determine gaps, issues, opportunities.
• Facilitate meetings and workshops as an element of client engagements, to enable creative problem solving and/or transfer domain knowledge, helping clients to realize project objectives across multiple client teams/functions.
• Integrating VMS team members into client teams and connecting team members to the broader Visa team

Why this is important to Visa

VCA Managed Service (VMS) is scaling rapidly across the AP region providing clients a full cycle solution for the implementation of enterprise programs and portfolio strategies.  Managed Services acts as a true extension of Visa Clients’ team bringing together expertise, capabilities, resources, and scale to enhance performance and increase profitability.  Managed Services engagements cover a wide variety of client strategic imperatives, from driving profitable lifecycle programs, to implementation of new capabilities or Visa products, to building new digital customer journeys.  VMS not only drives significant partnership value and strengthens Visa’s relationships with our clients, but it also enables rapid implementation of key priorities, which drive incremental revenue back to both the client as well as Visa.

JOB DESCRIPTION​

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​

• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

As a Digital Manager at our media agency, you will be at the forefront of client engagement, leading conversations and crafting comprehensive digital strategies that span from upper-funnel brand awareness to bottom-funnel lead generation. Your role will encompass overseeing strategy implementation and providing guidance to our planning team, ensuring seamless execution aligned with client objectives. Your expertise will be pivotal in driving tangible results for our clients across all stages of the marketing funnel.

Key Responsibilities & Expectations of a Digital Manager/ Senior Digital Manager:

1. Client Engagement and Strategic Planning:
   • Lead client discussions on digital, consumer & CRM journey, understanding their business goals, target audience, and competitive landscape.
   • Lead on day to day running of the account with clients & agency partners
   • Develop end-to-end digital strategies that encompass upper-funnel awareness and consideration activities through to bottom-funnel lead generation and conversion.
   • Act as a strategic partner to clients, offering insights and recommendations to optimize digital performance and achieve desired outcomes.
   • Support the Associate Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship).
   • Drive relationships at the appropriate levels of our client organizations.
2. Multi-Funnel Digital Strategy Development:
   • Craft tailored digital strategies for each stage of the marketing funnel, utilizing a mix of channels such as social media, search, display, programmatic, 3rd party publishers/platforms etc.
   • Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social etc
   • Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts.
   • Recommendation to client to develop compelling creative assets and messaging that resonate with target audiences at each funnel stage.
   • Implement lead generation tactics and conversion optimization strategies to drive qualified leads, maximize conversion rates, lower CPL/CPA etc with planner and performance specialist.
3. Implementation Oversight:
   • Oversee the execution of digital campaigns, ensuring they are implemented effectively and aligned with strategic objectives.
   • Monitor campaign performance closely, analyzing key metrics and KPIs to identify optimization opportunities and drive continuous improvement with planner and performance specialist.
   • Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives and ensure seamless campaign execution across all channels and touchpoints.
4. Team Leadership and Mentorship:
   • Provide leadership and guidance to the planning team, empowering them to excel in digital strategy development and execution.
   • Foster a collaborative team environment, encouraging creativity, innovation, and knowledge sharing.
   • Conduct training sessions to enhance the team's digital expertise and keep them updated on industry trends and best practices.
   • Able to organise and delegate, sensitive to needs & problems of reporting staff – works across buying and planning issues.
5. Performance Analysis and Reporting:
   • Develop comprehensive performance reports, analyzing campaign effectiveness and ROI across all funnel stages.
   • Present findings to clients in a clear, compelling manner, providing actionable insights and recommendations for optimization and future strategy.
   • Stay informed about industry trends, emerging technologies, and best practices in digital marketing, incorporating new insights into strategy development and implementation.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Together with the Restaurant Manager lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Implement, monitor, train and maintain control measures to impact food costs,beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Develop own knowledge and skills to grow as a business partner and leader.

The Global Marketing Manager will help lead the marketing vision, strategy, and development for PSI CRO, championing the brand through digital, traditional, and experiential efforts. They will help connect sales efforts with digital intelligence, bolster patient enrollment with cutting-edge technologies, collaborate on employment branding, and help direct new efforts toward communicating our company’s unique culture and narrative across the globe.

This dynamic role will report directly to the Senior Director of Global Marketing and be a part of all Marketing elements within the department: internal, external, sales, and client-facing work. A fast-paced position, it requires excellent interpersonal skills, the ability to think on your feet, and a deep well of new ideas. This rapidly growing team functions as an agency within the company, and has both internal and external clients, so it’s essential that the right fit is comfortable wearing many hats but simultaneously understands both their own values and the company’s culture.

RESPONSIBILITIES

• Oversee global account-based marketing and strategy
• Work closely with Business Development on sales support initiatives
• Manage and maintain PR contacts in industry/paid advertisements/placements
• Help develop content marketing strategy in support of sales and marketing
• Prioritize engagement with key audiences – HCPs, patients, prospective clients, clients
• Ensure industry and GDPR compliance across all digital channels with web development
• Write/create, editorial content for publications, including interviews, social media content, video, essays, email
• Maintain high attention to detail to ensure accuracy and consistency among all content
• Work closely with talent acquisition team to maintain employment branding standards
• Develop social media strategy across channels, both for company brand and sales
• Assist in client-facing digital initiatives, branding, and recruitment initiatives
• Perform market research (both real-time and traditional) on a regular basis

Working hours

• 5 days work week, fix off on Sun and rostering off day on Sat, Tue, Wed or Thu
• Working hours: 8.30am to 6pm
• Overtime work when required
• Working Location: Changi Cargo Agents Megaplex 1

Job Scope

• To monitor closely assigned customers’ inbound shipments
• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival
• Update customers promptly of delivery date and if any irregularity to inform them
• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance
• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

Job Requirements

• Must be familiar with Microsoft Word and Excel
• Must be able to work independently
• Must be able to converse in English fluently through email and phone
• Must possess a sense of urgency and responsibility in work
• Outgoing personality
• Willing to learn with good attitude
• Prior work experience in this industry is not required, but will be advantageous if have

• Up to $7000 + Performance Bonus
• Central near MRT Station
• Responsible to handle SME Loan

Responsibilities:

• Analyzing financial statements, credit reports, and other relevant data to evaluate creditworthiness.
• Identifying potential risks associated with extending credit by reviewing payment history, financial stability, industry trends, and economic conditions.
• Developing and implementing credit risk policies and procedures to ensure effective risk management across the organization.
• Utilizing credit scoring models to make informed lending decisions.
• Monitoring and managing the credit portfolio to identify emerging risks and assess performance.
• Ensuring compliance with regulatory standards such as Basel III.
• Communicating credit risk assessments and recommendations to senior management and stakeholders.
• Making credit decisions, setting credit limits, and negotiating credit agreements.

Requirements:

• Bachelor's degree in finance, economics, or accounting.
• Minimum 8 years of experience in credit risk analysis, underwriting, or portfolio management.
• Strong analytical skills for evaluating financial data and risk factors.
• Solid understanding of financial principles and credit risk metrics.
• Familiarity with credit risk management concepts and regulatory requirements.
• Effective communication skills for presenting recommendations and collaborating with teams.
• Attention to detail for accurate credit assessments and compliance.
• Strong decision-making skills to align lending decisions with the organization's risk appetite.
• Proficiency in relevant credit analysis and risk modeling software.
• Demonstrated integrity and ethical conduct in decision-making.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Joining the Dailymotion sales team means taking an active part in creating value for the company by helping to roll out premium advertising campaigns on our video catalog.

The Sales Manager is a highly visible and strategically important role at Dailymotion. We are looking for an individual whose digital media experience has given her or him a keen understanding of digital media, a mastery of the full programmatic supply chain, and a network of agency relationships in Singapore

Your key focus will be to develop the  buy-side relationships, particularly agencies, brands and demand side platforms (DSP’s), develop the business on your scope and participate in driving agency revenue uplift for the market. You will also participate in generating new client relationships to fulfil their business needs and optimise their investment potential for our portfolio of publishers.

You will be tasked with engaging senior to mid-level executives at the global media agency networks, advertisers and brands and challenging their current assumptions, and participate in developing new partnership and innovation ideas. Successfully doing so requires a strategic, collaborative thinker and doer, who can bring in other Dailymotion directors, executives, and subject-matter experts as needed.

Responsibilities:

• Grow relationships with Dailymotion’s demand partners including Agencies, Clients and Trading Desks in Singapore
• Participate to the definition and implementation the sales strategy for agencies and advertisers across Southeast Asia & Korea region
• Develop a culture of collaboration and accountability across the team
• Travel as necessary in support of business objectives (prospect/client meetings, conferences, internal meetings)

This position will require frequent and meaningful interaction peers in other offices and Dailymotion leadership. To be a leader in this environment will require the ability to quickly connect the dots between all functions and possess a deep understanding of Dailymotion’s technology, service offerings, and capabilities.

Principal accountabilities

• Work with the market and internal stakeholders to support the growth of OTC financial products and liquid exchange contracts for commodities referenced on Fastmarkets prices in agriculture, pulp, paper, wood products and metals, minerals and mining
  • The current priority will be to focus on agriculture, specifically energy transition markets that include biofuels and also battery making raw materials
  • Understand and keep up to date on the competitive landscape and contribute to the actions and to the tactical plans to overcome these challenges
  • Develop and maintain deep relationships with key stakeholders within partner accounts in the financial landscape
  • Promote the financialization of Fastmarkets prices
  • Manage commercial negotiations with exchange partners
• Promote price adoption across all the markets we have prioritised through
  • Assessing supply chains to identify key customers
  • Contacting and engaging with these customers alongside editorial and sales teams
  • Leveraging the support of marketing and product
  • Developing mid-senior relationships in named accounts responsible for pricing decisions and trading desks
  •  
• Ensure that we are maximising long-term commercial opportunities by
  • Market sizing to identify new growth and emerging markets for coverage
  • Assessing the financial opportunities that are incremental to existing plans
  • Working with marketing and product on go to market strategies
  • Influencing editorial coverage

The Team:

The Asia Pacific Customer Success Delivery Team, part of the Customer Success Organization, is chartered with driving consumption, adoption, and customer satisfaction, ultimately helping our customers realize maximum business value from their investment in the ServiceNow platform.

The Role:

As Vice President of Customer Success Delivery – Asia Pacific, you will define and execute the full Customer Success strategic vision across all Asia Pacific and be responsible for leading an organization of Customer Success Managers, Success Architects, Platform Architects, and partnership with Support Account Management.  You play a pivotal role in ensuring our customers' success by ensuring that ServiceNow delivers exceptional customer experiences, fosters long-term relationships, and accelerates value realization across our customer base. You will collaborate closely with cross-functional teams, including sales, product management, customer support, value management, strategic customer programs, and engineering, to ensure the seamless adoption and ongoing satisfaction of our customers.

This is a strategic leadership position that requires a strong understanding of—and experience in—Customer Success in the software industry and demonstrated ability as a leader who can be a trusted advisor to key internal Executive stakeholders as well as with C-level client executives, including the world’s largest enterprises. The ability to build and manage high-performing teams in a fast-paced environment is also critical.

Responsibilities:

Strategy and Leadership:

• Develop and execute a comprehensive regional strategy for customer success and value acceleration, aligned with the organization’s vision and objectives.
• Responsible for the talent acquisition of Customer Success resources regionally, aligning to organizational shape goals as well as the creation, planning, and support of talent management.
• Build a high performance, diverse team including all aspects of employee performance management, such as hiring, career development, performance reviews, individual development plans, guidance, and mentoring.
• Foster a customer-centric culture within the organization, emphasizing the importance of customer satisfaction, retention, and advocacy.

Customer Success and Engagement:

• Define and implement best practices for customer success, including onboarding, adoption, training, and ongoing support to ensure customers derive maximum value from our solutions.
• Accountable for defining and delivering operational excellence and delivering results against KPIs (e.g., technical health, product adoption, NPS, Impact ACV targets, Customer Success/Impact renewal) for success resources regionally. These KPIs have a material impact to overall company ACV growth.
• Drive proactive customer engagement initiatives, such as business reviews, executive sponsorships, and customer advisory boards, to strengthen relationships and identify opportunities for growth.

Value Acceleration and Solution Delivery:

• Collaborate closely with sales and product management teams to ensure seamless solution delivery, including scoping, implementation, customization, and integration of our solutions.
• Ensure execution of the Customer Success Strategy, optimizing the delivery of Customer Success KPIs, Quality Assurance, and the profitable delivery of customer engagements
• Drive value realization initiatives, working closely with customers to understand their business objectives and align our solutions to deliver tangible outcomes.
• Own the post sales executive customer relationships for Customer Success, including resolution of escalations.

Cross-functional Collaboration: 

• Collaborate with sales teams to drive revenue growth by identifying expansion opportunities within the existing customer base and ensuring high renewal rates.
• Collaborate with Services Sellers to convert legacy customer success packages to new Customer Success offerings.
• Develop relationships with internal cross-functional leaders, including the Customer Outcomes (consulting services or partner) GEO leaders, ServiceNow Impact business unit and ServiceNow product and support organizations, where alignment on strategy and delivery is a must.
• Work closely with marketing teams to develop customer advocacy programs, case studies, and success stories to showcase the value we deliver.