Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Developing goals for the development team and business growth and ensuring they are met.

Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

· Meeting developers, consultants and contractors to get products specified and to be selected for their projects

· Keep abreast of market trends and competitor offerings, and conduct regular market updates

· Constantly keep sales growth and brand management

· Responsible for identifying market opportunities, achieving sales targets and expanding customer base.

· Working effectively together as a team to meet performance targets

Key Requirements:

· Diploma/Bachelor's degree in marketing, business or related fields

· 3-4 years' business development/sales experience preferably in the building materials/construction industry

· Good business sense and commercial acumen

· Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations.

· Strong analytical, communication and presentation skills

· Able to multi-task in an extremely fast-paced environment with Positive attitude, self-motivated and self-driven

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

>> Job title: Customer Service Manager

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $8000 - $12000

>> Preference: Full-time job

HIGHLIGHTS:

- Attractive BONUS + Extra Incentives

- One-on-one coaching system

- Career Progression

- Frequent Bonding Events

- Personal Development Training


RESPONSIBILITIES:

- Hiring, training, and managing staff, such as bartenders and waiters

- Managing inventory

- Opening and closing the club

- Ordering supplies

- Promoting club/hiring or encouraging others to promote club

- Ensuring operations run according to safety and sanitation standards and laws

- Implement strategies for improved work performance

- Nightclub managers may also be in charge of developing revenue opportunities for the club, such as recruiting talent or running promotions. Nightclub managers often work evenings, weekends, and holidays. The environment is usually loud and fast-paced.

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

>> Job title: Club Operation Head

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $4000 - $7000

>> Preference: Full-time job

HIGHLIGHTS:

- Attractive BONUS + Extra Incentives

- Career Progression

- Frequent Bonding Events

- Personal Development Training


RESPONSIBILITIES:

- Managing entire club operation

- Provide training for all the staffs

- From service staff, kitchen, customer service and after sales service

- Able to handle all feedbacks from customer

- Ensuring good customer service to uphold brand image


REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Institute of Innovation & Entrepreneurship (IIE).
• Corporate Communications, Stakeholder Engagement and Reporting
  • Develop and implement communication strategies, including but not limited to crisis communication plans.
  • Oversee the creation of communication materials, ensuring consistency across various platforms.
  • Manage responses to key stakeholders, including internal divisions and external bodies like government offices.
  • Liaison with Office of Corporate Communications and Marketing on Public Relations matters.
• Media Engagement and Management
  • Produce press releases, media kits and other materials for the media.
  • Pitching newsworthy stories and securing media coverage in relevant publications.
  • Handle media inquiries in a timely manner, manage interviews, and maintain a media relations database.
  • Build and maintain relationships with media outlets and journalists.
  • Monitor, review, and analyze media coverage.
  • Evaluate and manage PR services and media content placements.
  • Host foreign media and develop engagement plan.
• Strategic Planning and Implementation
  • Co-create and execute communications strategies to achieve organizational goals.
  • Propose and monitor media platforms.
  • Manage timelines and budgets for publicity.
• Budget and Resource Management
  • Maximize resources and ensure communication expenses are within established boundaries.

• University degree in Communications, Marketing, Journalism or related fields.
• 5 to 8 years' experience in media relations, brand management and strategic communications planning.
• Excellent project management and organizational skills.
• Demonstrable experience with building effective media campaigns.
• Proficient in digital communication tools and social media platforms.
• Effective communication, writing, presentation and stakeholder management skills.
• Detail-oriented and team-oriented with a strong desire to be successful.
• Able to think creatively and problem-solve in high pressure situations.
• Analytical thinker with strong conceptual and research skills.
• Strong work ethic as well as a dedicated and positive attitude.
• A keen sense of ownership and accountability and act with a sense of urgency to meet tight deadlines.
• Think beyond own area of responsibility examining linkages and interactions between different parts of a system.
• Humble, authentic, value hard work, has high standards and outcome driven.
• Strong knowledge of budget, grant administration and financial management principles.
• Up-to-date with industry trends in the innovation and entrepreneurship eco-system.
• Prior experience working in a startup, or knowledge in innovation and entrepreneurship will be viewed favorably.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

SALARY RANGE : SGD 7,000 - SGD 10,000
 

A DAY IN A LIFE

At Teleport, you can expect your days to be pretty varied. Multitasking is normal, and sometimes you will have the opportunity to get involved with other parts of the business. In your role as Manager, Sales (Cargo) you are the face of Teleport to our customers and help us to grow our business. Selling international cargo capacity in the region, you are key for the success of Teleport in this market. You will report to the Country General Manager for Singapore. That said, the bulk of your working hours should involve you having to:

• Build strong relationships with our customer base and grow the cargo business in Singapore. 
• Stay present through personal customer visits, meetings, events, or via phone and conference calls; 
• Provide quotations and spot rates for customer business, follow-up and close the deal;
• Participate in tenders and RFQs for larger deals. This includes working with Revenue Mgmt and other departments to come up with pricing and operational solutions for the customer;
• Provide market reports to Revenue Management and the Management team, such as pricing, competitors and customer demand;
• Work with Air Operations, Standards and Process Improvement to troubleshoot customer complaints and help improve our service;

At the onset, you may be culture-shocked working in AirAsia and with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader and good leaders:

• Is self-motivated to win new business;
• Can build long-lasting relationships with customers; 
• Is comfortable to be on the road most of the time to meet with customers;
• Take pride in every cent made for the company.
• Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves
• Do what is needed to get things done, as they believe speed is more important than anything else to effect change
• Over communicate, particularly as they are all quite autonomous
• Take care of our staff, and treat them as they would want to be treated
• Are rigid on goals, but flexible on the details

These are minimum-requirement skills and a ‘must-have’ for the role:

• Experience working with senior leadership in both early stage and larger, regional organizations - a strong understanding of the trade-offs inherent in organizations of differing sizes
• Agile all-rounder - must be equally adept at strategy, tactical decision making and operations
• Growth is a team sport - demonstrate a track record of leading and building successful cross-functional teams that have put something new or unique out into the world
• A special ability to juggle multiple priorities and build a sense of urgency in a dynamic environment
• Strong analytical skills, understands complex issues, quickly absorbs information, excels in conceptual and creative problem solving
• Curious and well-read
• An engaging oral and written communicator
• Strong personal branding and comes highly recommended by peers, external vendors / partners, bosses and/or teams managed by you

These are skills that are ‘nice-to-have’ and will make you stand-out in the job application:

• Track record of mentorship and growing people below you
• Demonstrable experience hacking growth strategies/models for the entire demand marketing/ growth function 

Qualifications

• Total 10+ years of experience with regional Southeast Asia experience
• Previous experience in Air Cargo or Logistics

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

Four Seasons Hotel Singapore

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

Assistant Housekeeping Manager

These roles ensure our guest accommodation and all areas front and back of the house are maintained in spotless condition at all times. They assume a very "hands-on" management of the day-to-day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules and working closely with the Front Office to ensure that guest accommodations are ready in a timely manner to Four Seasons standards. They assist Supervisors with training and supervision of Housekeeping staff and assume responsibility for the Department in the absence of the Director of Housekeeping.

Join us Now!

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/disability/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Job Scope:

• Lead the team of operations staff to support the delivery of quality and clinical care to patients
• Work closely with other departments to ensure the smooth running of the daily clinic operations as well as implementation of new initiatives
• Responsible to identify areas of improvements and drive continuous developments and spread good practices across other clinics
• Coaching, nurturing and inspiring the clinic operation staff in their continuous learning and career development
• Ad hoc duties as assigned

Job Requirements:

• A recognized Degree in any discipline
• Minimum 5 years of relevant working experience in a managerial capacity with combination of operations management, service quality and customer feedback management
• Candidate with experience in operations in healthcare sector and/or service industry will be an added advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“ Jobstudio will not solict any money , request to use your bank account for business or request you to transfer any monies to any parties , please be aware of scams impersonating jobstudio and our employees , you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Job Responsibilities

• Lead and supervise the team as senior management.
• Required to perform shift duties.
• Supervise and be responsible for any flight operational issues which includes operation security, passenger handling, VIP handling, ramp area duties, and cargo operation.
• Collaborate with stakeholders to develop strategies to improve customer service standards.
• Ensure the safety of aircraft, operational procedures, passengers and crews.
• Ensure service quality is in satisfactory level required by Headquarter.
• Ensure all operational tasks are completed efficiently within specified time frames.
• Responsible for on-time operational performance set by Headquarter.
• Perform administrative functions as management, including budget planning, training, facilitating visitors, and social networking with local community including airport authorities.
• Coordinate the necessary process and preparation with relevant parties both in and out of country and attend VIP to make sure the requirement for their travel is met.
• Report to and communicate smoothly and effectively with Headquarter in Tokyo for any required situations, especially during flight irregularity.
• Manage the team’s performance including outsourcing partners based on the agreed policy with Headquarter.

Requirements

• Degree/Master in any discipline.
• Possess more than 20 years’ experience in airline or aviation industry and more than 10 years’ experience focusing on airport operational field.
• Possess deep knowledge in airport operation, safety regulations, passenger handling and ramp duties.
• Proficiency in English as well as Japanese for communication including writing, reading, listening and speaking so as to make close communication, negotiation and coordination with Headquarter in Tokyo.
• Proficient in Microsoft office.
• Possess good sense of time management to achieve on-time performance.
• Enjoys communicating with diverse group of people of all cultures.
• Possess excellent leadership qualities, good communication and interpersonal skills to work effectively in a team.
• Pro-active, self-motivated individuals who works well independently and under pressure.
• Organized and able to prioritize tasks.
• Innovative and able to adapt to industry changes.

Staff Fringe Benefits include:

• AWS & Variable Bonus.
• Medical & Hospitalization Coverage
• Concessionary Travel to any destinations & discounted travel on ANA and other partner airlines.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB DESCRIPTION

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Ensuring product quality and availability.

• Preparing and presenting employee reviews.

• Working closely with the store manager to lead staff.

• Overseeing retail inventory.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

• Supporting Maintaining merchandise and a visual plan.

• Maintaining stores to standards, including stocking and cleaning.

• management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Canopus Advisors is an investment advisory firm anchored within a Singapore-based family office, which has a significant track record in making direct investments, particularly in technology start-ups. Over the last decade, we have made across a variety of equity and debt structures in over 100 technology start-ups globally, across Asia, Europe and North America.

Due to our base in Singapore, we have a particular interest in expanding our portfolio in Southeast Asia. We partner with entrepreneurs to help grow disruptive business models, products and services that create value for industries and society. As a family office, we have a positive bias towards impact and sustainability investments, and more than 90% of our portfolio companies touch one or more of UN Sustainable Development Goals.

Canopus Advisors has a full-time investment team of about 10 people, with in-market presence in Southeast Asia and Europe. We are looking to expand our team with an Investment Administration Manager to manage and oversee the full bookkeeping and administrative aspects of our investments.

What you will be doing

Specific duties include but are not limited to:

Full Set of Bookkeeping

• Manage and oversee all aspects of financial accounting, including accounts payable, receivable, payroll, and bank reconciliations.
• Prepare accurate monthly, quarterly, and annual financial reports.
• Ensure compliance with accounting principles and local financial regulations.
• Coordinate with external auditors for annual audits.

Administration and Secretarial Duties:

• Provide comprehensive administrative support to the investment team.
• Organize and maintain files and records, ensuring confidentiality and integrity.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare and edit correspondence, reports, and presentations.
• Manage communication and correspondence with stakeholders, including emails and phone calls.

What you need to be successful

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Proven experience in bookkeeping and administrative roles, preferably in a family office or investment firm.
• Strong understanding of financial and accounting principles.
• Proficiency in accounting software and MS Office Suite.

What you can look forward to

• Exposure to investments in exciting technology investments
• Close collaboration with competent investment professionals
• Close collaboration with top-tier external counsels
• Intellectually interesting assignments
• Remote work with occasional in-person meetings
• Flexible work arrangements
• Highly supportive work environment
• Support for professional and career development
• Meritocratic environment with career progression opportunities

As a Reservations Assistant Manager, you will assist the Reservations Manager in managing daily operations of the Reservations Department, including providing support, coaching, and training of the Reservations Agents. The role encompasses all aspects of reservations for the hotel. You will be responsible for maintaining accurate and concise records of all reservations, assisting with inquiries and bookings in a timely manner, liaising with key departments, establishing strong relationships with our clients, and displaying exceptional phone and customer service skills, while being instrumental in the implementation of operational plans to meet Hotel sales and revenue targets.

• Cater to room inquiries and reservations on a daily basis received via telephone calls and emails
• Full utilization of Opera PMS for creating and updating room reservations
• Ensures all guest inquiries and complaints receive prompt action and follow-up
• Timely submission of the weekly itinerary and weekly reports
• Coordinates with other departments of the hotel to ensure efficient guest service
• Works towards maximizing hotel revenues by promoting upselling in the department, ensuring efficient availability control procedures, and overbooking decisions
• Ensures all entries in Opera are accurate and done according to the set standards and guidelines.
• Ensures proper filing of all business correspondence, with correct and updated information.
• Assist in doing pre-arrival checking
• Works towards maximizing hotel revenues by promoting upselling in the department, ensuring efficient availability control procedures, and overbooking decisions
• Ensures all entries in Opera are accurate and done according to the set standards and guidelines.
• Ensures PCI Compliance and observance of Data Privacy
• Develops and maintains a high level of communication with major sources of business, and advises the Reservations Manager of feedback, as needed
• Ensures all Reservations Agents cross-sell sister properties when the hotel product does not fit the customer’s requirements
• Prepare weekly, monthly, quarterly, and annual reports, as required
• Lead daily team briefings

Requirements:

• Previous experience in the same position or as Reservations Supervisor preferred
• Bachelor’s Degree or Diploma in Hospitality Management
• Knowledgeable in Microsoft Windows applications and Opera PMS is an advantage
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to handle many conflicting priorities at the same time

Job Responsibilities:

- Plan, initiate, and manage information technology projects for web-based products and platforms.

- Lead the ideation, technical development, and launch of innovative tools, platforms, and/or products.

- Drive product development with the UIUX and technical team.

Work closely with cross-functional teams to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc), and guide the team through key milestones.

- Integrate usability studies, research, and market analysis into product requirements to improve engineer productivity and enhance user satisfaction.

- Define and analyze metrics that inform the success of products.

Identify and track key performance metrics.

- Strategically evolve and grow existing products and services to constantly deliver a better user experience.

- Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

- Demonstrate good judgment in selecting methods and techniques for obtaining solutions.

Requirements:

- Bachelor's Degree in Computer Science, Engineering, Information Systems Management, Analytics, Mathematics, Physics, Applied Sciences, Business Administration (MBA), or a related field

- Able to multi-task with excellent organizational skills and attention to detail

- Creativity to ideate simple and intuitive user interfaces

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for College of Integrative Studies (CIS).
• Partnerships
• Prepare and facilitate the signing of partnership agreements, ensuring all terms and conditions are clearly defined and compliant with institutional policies.
• Maintain accurate records of partnership agreements, communication, and activities to facilitate tracking and reporting.
• Contribute to the communication with potential educational and industry partners.
• Execute the processes relating to student exchange agreements and industry partnership agreements, including facilitation of student selection for exchange programmes, issuance of letters of appointment and appreciation for industry mentorship, collation of student-mentor supervision reports etc.
• Facilitate the implementation of the CIS Vision Grant.
• Contribute to regular reports on partnerships and activities, impact on students learning, and identify opportunities for improvement and growth.
• Address student queries relating to academic exchange programmes, industry mentorship, and other industry-immersive experiences.
• General
• Organise university- and college-level learning activities such as engagement sessions, special talks and workshops, and other collegiate-building events.
• Participate in process improvement projects, taking sectional leadership roles where applicable.
• Assist in various aspects of office administrative duties and operations, including support in short-term projects as assigned.

• A university degree or diploma, with at least 3 years of work experience in a higher education role.
• Exceptional interpersonal skills with the ability to interact effectively with faculty, staff and students.
• Strong organisational skills, with a meticulous nature and a keen attention to detail.
• Excellent communication skills, both written and verbal, and the ability to articulate the value ofpartnerships.
• Experience in partnership development or engagement, preferably in the education sector, will be anadvantage.
• Demonstrate the ability to multi-task and work independently.
• Proficient in MS Office applications (Word and Excel).
• Strong work ethic.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Fire Safety - Perform the role of Senior Fire Safety Manager (FSM) for the OSS and assist in ensuring all necessary and relevant fire safety-related operations such as training, education, and outreach, fire safety framework, emergency response plans, CERT operations and validation exercises such as fire-drills are organised and conducted as per required by regulatory bodies. Must have a demonstrated track record in:
• Ensuring successful fire safety certification for a Tier 1 installation;
• Leading and maintaining fire-fighting response capabilities in accordance to CERT requirements;
• Engaging, preparing and organising diverse stakeholders in fire evacuation drills; and
• Drafting, reviewing and updating Emergency Response Plans.
• Lifesaving Training & Education Programmes
• Assist in the in the management, organisation, development and review of the various lifesaving training and education programmes targeted at both the student and staff community.
• These training programmes include both in-house and outsourced programmes conducted by OSS staff, Associate Trainers and appointed training agencies. The incumbent will also be responsible in the maintenance and renewal of SMUs Safety Centres status as an accredited training centre under the Singapore Resuscitation and First Aid Council (SRFAC).
• Safety Consulting for Student Events
• The incumbent will form part of a key group of staff who will be responsible in providing timely safety consultation, management and oversight for the various activities and events organised by students and student groups under the various offices from SMUs Centres and Institutes.
• Be the club adviser for the departments Civil Defence (CD) Lionhearter Club, providing overall leadership and guidance to the CD Lionhearter Club members.
• Other Responsibilities
  • Any other safety related projects or programmes as assigned.

• General Degree with minimum 5 to 7 years of practical experience in the area of Fire Safety and Training & Education / Development; or
• Diploma Holder with minimum 7 to 10 years of practical experience in the area of Fire Safety and Training & Education / Development.
• Relevant experience in a uniform organisation will be an advantage.
• Qualified Senior Fire Safety Manager with experience working in public / commercial premises of comparable scale and classified as High Risk Installations by the Singapore Civil Defence Force (SCDF) will be an advantage.
• Registered Workplace Safety & Health Officer will be an advantage.
• Experienced in the area of fire safety systems and infrastructure along with good working knowledge of fire safety/suppression systems and equipment.
• Experienced working in institutions of higher learning in particular mentoring and coaching students (preferred)
• Experience in crisis management, business continuity management and security systems will be advantageous.
• Experienced in management and organisation of training & education programmes (preferred)
• Knowledge and experience in applying and also teaching basic Risk Management principles and strategies in a classroom / outdoor setting.
• Knowledge & experience in the organisation and delivery of training & education programmes, in particular safety-related & lifesaving (First Aid, CPR etc)
• Proven writing and communication abilities
• Able to work independently under pressure and in a fast-paced environment
• Able to be self-motivated in a challenging work environment.
• Good planning, organising, interpersonal skills.
• Strong analytical skills
• Self-oriented and a decisive leader who believes in sharing ideas / best practices.
• Proven track record in management of fire safety operations including operations planning.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

This position reports to Deputy Director, Finance & Accounting.

What is this role about?

We are looking for a Manager who will be responsible for the day-to-day accounting and finance function of a newly incorporated subsidiary. The Manager can look forward to an exciting and uniquely challenging career experience which allows him/her to wear many hats and operate with an “all hands-on deck” mentality.

• Because it is a newly incorporated subsidiary, you have the opportunity to be part of a small team of passionate people who care about their work and have a strong sense of mission. You will also work closely with the subsidiary’s leaders which will give you an unprecedented look into the realities of entrepreneurship
• Beyond the practical business insights, being part of a newly incorporated subsidiary empowers you to have a greater influence over how the subsidiary operates. You will also be afforded the chance to propose your ideas for innovation and solutions for how the subsidiary can be more efficient
• You will have the ability to learn quickly and contribute meaningfully to the success of the newly incorporated subsidiary

Key Accountabilities

• Ensure accurate financial records are maintained, reporting deadlines are met, and prompt turnaround time.
• Provide value adding support, solve problems when issues arise and leverage on automations to speed up accounting processes.
• Keep abreast of evolving accounting standards and regulatory changes to ensure compliance.
• Deliver consistently quality and timely services to your stakeholders and handle various cross-functional leadership and collaboration tasks.

Descriptions of the Job Role

• Review monthly general, sales and receipt journals.
• Review monthly bank reconciliations and audit schedules.
• Prepare monthly management report and ad-hoc board papers.
• Review quarterly GST and withholding tax filings.
• Review full-year & mid-year budgets and their monthly allocation.
• Prepare annual corporate tax estimated chargeable income filing.
• Prepare annual corporate tax schedules and review tax computation & form C prepared by tax agent.
• Prepare annual industry survey (services).
• Prepare annual audited financial statements and handle internal and external audit queries.
• Review procurement budget virements & temporary increases and perform housekeeping for unwanted/unfulfilled procurements.
• Schedule and configure reports & dashboards in Business Central.
• Cheque signatory and internet banking administrator.
• Put up funding requests, if any, to the Treasury Department of the Holding Company.
• Design and implement policies, procedures and guidelines to meet finance and treasury requirements of supporting business needs and ensure compliance.
• Participate in ad-hoc projects as required (e.g. new workstreams, new payment modes)

Candidate Qualities

• Degree in Accounting or Finance or equivalent from a recognised university.
• Familiar with Singapore Financial Reporting Standards.
• Have a minimum 5-10 years experience in similar job functions.
• Have strong organisational and analytical skills, with a keen eye for detail.
• Strong communication skills (written and spoken).
• Must be proficient in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, accounting software and business intelligence tools. Knowledge of data analytics is a plus.
• System implementation experience and knowledge of Enterprise Finance & Accounting System.
• Enjoy working in a dynamic environment and providing financial insights using business intelligence tools.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manage

• Conduct Art lesson professionally according to student’s learning objectives
• Knows the fundamentals and different approaches to drawing media technique
• Lead and plan art related activities such as exhibitions, competitions etc
• Demonstrate techniques in activities such as drawing and painting
• Understand the versatility of paints: dry brushing, staining, layering, underpainting, monoprinting
• Develop, design, implement and review all lesson plans
• Ensure all art teachers deliver art lesson in accordance to the company's standard
• Assess each student’s learning progress and growth in knowledge
• Continual communication and feedback to parents on student’s progress
• Able to handle students of different age group
• Create a conducive environment to enhance learning

Qualification & Experience

• Minimum diploma in related field
• Strong interpersonal skills and able to interact with all levels
• Excellent people management and teamwork
• Comfortable working with children and communicating with parents
• Able to work on weekends
• Proven track record and portfolio
• Strong organisation skills

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

1. JOB PURPOSE

A business partnering role which is a key member of the dnata SIN management team with responsibility for the development of successful, long term, strategic relationships between customers (internal/external), based on achieving Ground Handling / Cargo product best practice and a sustainable competitive advantage.

Primarily accountable to achieve our vision ‘to be the worlds most admired air services provider’ delivering our shareholder and colleague commitments through a financially sustainable business. By doing things the dnata way, through our values of: Safe and Secure, Performance Driven, Service Excellence, Delighting Customers, Imagination and Respect.

Working closely with the Heads of Ground Handling and Cargo to support and deliver within the overall strategic framework, promoting and driving Ground Handling / Cargo product development through optimisation and innovation.

Acting as a connector, by linking across functions and product lines (Ground Handling / Cargo / Catering) to ensure that the one dnata commercial/technical expertise can deliver solutions to customer/business needs and drive these through the wider value chain.

Able to act as the Heads of Ground Handling and Cargo “adjutant” enabling the advancement of company initiatives, projects and goals whilst utilising a high level of emotional intelligence.

2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS

• Be a role model for dnata’s values: safety and security, performance driven, delighting customers, imagination, respect and service excellence
• Uphold the highest standards by ensuring policies, governance, and legal guidelines are effectively communicated and adhered to by all stakeholders, protecting our shareholder and brand value
• Owner of customer Net Promotor Scores (NPS) / Customer Satisfaction (CSAT), responsible for year-on-year increase in customer satisfaction
• Able to negotiate difficult and complex contracts, centred on delivering a value proposition focused on quality and not on commoditisation
• Foster long-term, sustainable, trust-based relationships with customers, authorities, business partners, and relevant stakeholders, enhancing dnata's presence and reputation, both locally and globally
• Coach, mentor, and develop the dnata Singapore Commercial team, empowering direct reports, holding them accountable, providing guidance and motivation to maximize performance, particularly in the context of the overall value proposition
• Contribute to our community-driven initiative, dnata4good, by personally investing through our Volunteer Day Program, supporting charities and community projects aligned with our charitable pillars and embracing our CSR initiatives
• Champion dnata's Environment Sustainability Framework, living our commitment to reducing emissions, responsible consumption, and the protection of wildlife and habitats, while promoting sustainability and environmental stewardship within the aviation sector
• Be a brand ambassador, representing dnata in a professional and brand-aligned manner, reflecting our values and business strategy in public speaking engagements and representational appearances

3. MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS

• Qualifications: Bachelor’s degree and/or relevant professional qualification and/or equivalent experience
• Relevant Qualification in Negotiation, preferred but not mandatory
• Experience: Proven track record of an operational or commercial role in aviation (or equivalent/adjacent sector e.g logistics), manging a multi-customer product.
• Bring an established and mature professional network, reputation and personal (personable) brand
• Exposure to and/or understanding of IATA standard contracts, preferred but not mandatory
• Knowledge/skills: Strong influencing skills and a proven ability to deal at all levels within a global business, combined with a sound knowledge of effective business leadership best practice.
• Able to handle sensitive information with discretion and to maintain confidentiality at all times
• Out-standing influencing and negotiation skills
• Strong analytical and problem-solving abilities
• Excellent communication, interpersonal and presentation skills
• Mobility Able to work across the region (approx 25% of time outside Singapore)
• Possesses a valid international drivers licence (airport, air-side drivers licence would be an advantage)
• Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)

dnata APAC will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a work visa.

We are looking for motivated and analytical individuals who play an important role in enhancing Changi Airport's operational performance in safety, capacity and efficiency. Your role requires you to have in-depth knowledge of airfield and flow to manage airside operations at Changi Airport.

To ensure a high-performing airside operation, you will be the key conduit between stakeholders which includes airlines, ground-handlers, Air Traffic Control, CAG divisions, etc. You will provide operational guidance and support to strive for optimal on-ground execution to enhance Changi’s safety, capacity and efficiency. You will perform quality assurance and engage stakeholders to improve operational processes. You will monitor and analyse the factors that result in sub-optimal performance for the airside operations, provide recommendations and work with stakeholders to formulate solutions to resolve them. You will also be involved in projects related to optimize Changi Airport’s capacity and improving efficiency of business operations. You will develop proposals/ recommendations to solve complex operational challenges and develop contingency plans to handle operational incidents.

Requirements:

• Good degree in any discipline with at least 2 years of work experience . Familiarity with airport planning/operations, ground handling operations is a plus.

• Strong written and verbal communication skills, to be able to put your ideas across to internal and external stakeholders.

• Data analytical capabilities and programming know-how will be advantageous.

• Motivated team player, able to handle fast-paced projects and adapt to constant changes.

• Fast learner with the willingness to contribute to a wide spectrum of operational areas.

1. Strong Microsoft Excel Skills and experience with CRM leads management software.
2. Manage all call enquiries and provide data of the property management system to check room availabilities and and amenities.
3. To ensure high level of customer satisfaction by providing exceptional customer service.

EA Licence No. 16C7962

Requirements:

• Self-driven and motivated individual, results-oriented and able to work towards tight deadlines with a strong sense of responsibility.
• Aggressive, customer-focused & result-oriented with good clientele base.
• Minimum GCE ‘O’ level qualification with at least 5 years of sales-experience in freight forwarding or logistics.
• Dynamic, self-motivated and persevering
• Possess strong analytical and problem-handling skills
• Possess very good communication, interpersonal and negotiation skills
• Demonstrates strong sense of initiative with the ability to work independently as well as a team player.

Responsibilities:

• Attending to sales enquires, generate and present quotations
• Communicates clear and efficiently
• Develop and introduce sales strategies and marketing plans.
• Provide excellent customer service and ensure customer satisfaction for developing long term relationships with customer
• Following up on cold-calls to potential prospects to increase your sales and achieve your goals.
• Prepare month-end sales reports

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.