Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: To inspire the brilliance of life, by creating rich experiences for people, in harmony with nature. At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company, always together with Seikatsusha – you are an important part of this and here’s how your role helps us win.

We are seeking an inquisitive and tenacious Assistant Manager, Scientific Research to join our Scientific Research team at Suntory Beverage & Food Asia Pacific. In this role, you will be conducting commercial research to contribute to business. Commercial research refers to developing and validating the efficacies of new functional ingredients for new product development; investigating the efficacies of existing products as well as to discover bioactive compounds or markers that can be used for communication.

Job Responsibilities

• Propose, design and manage biological studies to demonstrate the efficacy and safety of food and/or health supplement products.
• Assess existing science, identify research gaps, and propose studies for new ingredient development for New Product Development (NPD) with deep understanding of consumer needs, health and ingredient trends.
• Assess existing science, identify research gaps and propose studies to support communication of benefits of health supplements and/or to meet health claim regulatory requirements.
• Work with external scientist/professionals/key opinion leaders on research collaborations.
• Manage various aspect of studies, including proposal of research topics, protocol design, budget management, timeline management, statistical analysis results review, manuscript writing, etc.
• Collaborate with cross-functional project teams including regional and local marketing, regulatory affairs and product development teams for business direction alignment and execution of biological studies.

Skills & Experience

• Doctor of Philosophy (PhD), Master, Bachelor Degree in Science, Life Science, Biology or Biochemistry. Other doctorate or Master’s Degree with relevant working experience will be considered.
• Commercial experience in food industry or nutritional products and industrial collaborations is highly advantageous.
• Possess common biological technical skills such as cell culture, western blotting, ELISA, real time PCR, microscopy, etc.
• Experience with cell culture work & screening platform using human/animal cells.
• Possess commercial acumen to link the research to business output
• Strong communication skills - able to explain the science in simple laymen’s terms to non-scientist stakeholders.
• Possess consumer-centric mindset.
• Chemistry skills such as fractionation, peptide isolation and identification highly advantageous.
• Having an understanding of the regulatory environment (especially in Asia Pacific) and health claim requirements for food and health supplements would be advantageous.

Requirement:

1) Leading the Administrative Team

2) Manage Office Administrative Operations

3) Manage Office Document, Data & Equipment

4) Secretarial & Administrative Support to Office Bearers

5) Coordinate meetings, AGM, EOGM and Events

6) Submit regular management reports to Executive Committee

7) Participate in the various Working Committees

8) To liase with Government Agencies & Other Authorities

9) In-charge of the CaseTrust-SVTA Acceditation Scheme for members

10) Handling of enquiries and complaints from the public pertaining to automotives disputes

11) Providing information to complainants and relevant institutions, on resolution processes, including mediation & Adjudication, where Applicable

12) To assist Members in CaseTrust Application

13) Take up any other additional duties and responsibilities assign by the Association

Executive Committee or Management

* Qualification - Degree Holder or equivalent

* Be able to converse and write in Mandarin

* Working hours: 5 days week / 9am to 6pm

* Benefit: 14 days Annual Leave + Dental / Optical Allowance

·Email your Cover Letter & Resume to: [email protected]

Overview

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement 
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts 
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-
  • Revenue forecast and accrual
  • Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

To provide exceptional customer service to both internal / external Customers and to achieve department’s objectives for timely freight booking, shipment pick up and related monitoring/coordination.

1. Answer all incoming calls promptly and politely.
2. Handle all air export shipment bookings via different channels of communication.
3. Attend to customers’ enquiries and provide quotes for freight charges via email wherever necessary.
4. Ensure all data (required by audit) are entered into Ecreditors Transportation Management System, timely and accurately.
5. Ensure that all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
6. Provide flight details promptly and give timely feedback to customers on freight status.
7. Obtain rates approval from customer & raise proper payment setup before shipment departs.
8. Monitor shipment uplift and transit(s) to ensure timely arrival /delivery to consignee as well as highlight delay / offloading to shippers and destination offices whenever occurs.
9. Ensure timely creation & updates for specific customers’ SOPs.
10. Good understanding of customers’ profiles and handling requirements to ensure 100% compliance, 100% customer satisfaction all the time.
11. Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.
12. Build good business rapport with both external and internal customers.
13. Prepare and submit reports timely whenever required.
14. Take on additional tasks delegated by Department Supervisor/ Manager.

Qualifications
tertiary Education with 1-2 years customer service related experience, with or without relevant industry experience.

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
• Display a high level of professionalism and work ethics

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Job Scope:

• Be a part of the cross-functional team to support the delivery of quality and clinical care to patients
• Ensure smooth daily operations and implementation of new initiatives such as Healthier SG, Social Prescribing and Age Well SG
• Work closely with other departments to ensure the smooth running of the daily clinic operations and drive service excellence
• Responsible to identify areas of improvements and drive continuous developments and spread good practices across other clinics
• Coaching, nurturing and inspiring the clinic operation staff in their continuous learning and career development
• Oversee administrative activities including staff scheduling, patient flow and inventory management
• Collaborate with team members across other workgroups, focusing on manpower planning, training and development, digital and service transformation, emergency planning etc
• Ad hoc duties as assigned

Job Requirements:

• A recognized Degree in any discipline
• Good interpersonal and communication skills
• Candidate with experience in operations in healthcare sector and/or service industry will be an added advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

• To act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standard.
• Delivering the overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met.
• Lead project team and manage multiple projects by following defined project process and systems.
• Responsible for the co-ordination and management of construction projects including progress, logistics, quality, cost and client relations.
• nt of quality, safety, health and environment issues.
• Project planning, including ensuring the production of the detailed project plan.
• To provide effective and efficient site administration, meetings and reporting.
• To plan and organize various statutory inspections.
• To act as client representative, managing the daily running of the project.
• To facilitate progress meetings and produce project reports.
• To update the master programme
• To manage the flow of project information between the team and the client, through regular meetings and written communications.
• To manage other consultants and the professional team.
• To assist with the procurement and appointment of other consultants as needed.

Job Description: Internship/Part time Customer Service Specialist(B2B)

Company Overview:

Uniweb Pte. Ltd. is a leading payment gateway provider in Singapore, specializing in integrated payment solutions and digital marketing for businesses. With over 6,000 merchants, Uniweb delivers innovative payment services and marketing strategies for both local businesses and international clients.

Key Responsibilities:

• Assist with simple inquiries related to payment products and services via email, phone, or live chat (not call centre and very low volume only).

• Provide guidance on the use of digital payment platforms (Alipay, WeChat Pay, Visa, etc.).

• Support the onboarding process for new merchants, including documentation and initial onsite setup assistance.

• Maintain records of customer interactions and feedback.

• Assist in creating support content, such as FAQs and user guides, to improve the customer experience.

• Simple Ad-hoc.

Requirements:

• Current student or recent graduate in Business, Communication, Fintech or related fields.

• To assist senior cashiers who may only speak Mandarin.

• Customer-focused with problem-solving abilities and attention to detail.

• Experience with customer service, preferably in the tech or payment solutions industry, is a plus but not required.

• Proficiency in MS Office and CRM tools is an advantage.

Benefits:

• Flexible working hours with the opportunity to gain experience in a dynamic fintech environment.

• Exposure to digital payment technologies and customer engagement strategies.

• Hands-on learning in a fast-growing company with potential for future full-time employment.

• Transport allowance.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Supervise a team of staff to oversee smooth operation flows and ensure timely collection of all revenue.
• Ensure adherence to internal control system by reviewing Accounts Receivables processes pertaining to revenue, billing and collection.
• Responsible for timely and accurate monthly financial reports.
• Ensure compliance with accounting and regulatory requirements.
• Ensure compliance with prevailing standards and implement workflow changes to adopt new Financial Reporting Standards or business requirements.
• Supervising the team to perform reconciliation of sub-ledger to main ledger including bank reconciliations and preparation of audit schedules.
• Planning and scheduling the team for systems changes, UAT and document changes to processes and system changes and updates.
• Continuously evaluate policies and procedures, tweak processes to gain productivity and ensuring compliance with internal controls.

• Degree in Accountancy, with 10 to 15 years of experience relevant working experience, preferably with CA qualifications.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: To inspire the brilliance of life, by creating rich experiences for people, in harmony with nature. At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company, always together with Seikatsusha – you are an important part of this and here’s how your role helps us win.

We are seeking a driven and meticulous Assistant Manager, Key Account (Pharmacy) to join our Sales team at Suntory Beverage & Food Singapore. In this role, you will be accountable for delivering key customer sell out (GSV & NSV) budget by driving strategic initiatives to attain sustainable growth. You will also be responsible to foster strong customer relationship, implement customer strategies to drive topline sales and optimize trade spend to maximize profitability.

Job Responsibilities

• Develop the annual account business plans in line with company brand and sales objectives to drive sustainable achievement of company annual and monthly Gross Sales and Net Sales targets within spend budget and company guidelines
• Preparation and negotiation of Customer Account Plans with proactiveness to ensure the achievement of deliverables
• Monitoring and reviewing of account scorecards by category in accordance with prescribed methodology and timeline
• Analysis of sales performance for each customer, sharing of customer insights and proposal of actional next steps
• Establishing positive internal and external customer relationships; including timely sharing of marketing intelligence to internal stakeholders
• Responsible for key accounts receivable and invoicing

Skills & Experience

• Diploma or Degree in Business/Commerce/Retail Marketing or its equivalent.
• Minimum 2 years of FMCG experience in Sales/Marketing
• Strong in account management and negotiation
• Proficient in both English and Mandarin to deal with stakeholders at all levels
• Competent in Microsoft Office applications
• Successful sales track record as well as strong key account management
• Ability to effectively prioritize and manage tasks within a fast-paced environment with attention to detail
• Strong problem solving and quantitative analytical skills
• Strong communication and presentation skills
• Possess excellent interpersonal and communication skills to build trust and long-term relationship with customers
• Positive attitude and meticulous in execution
• Innovative & creative – takes initiative to test, learn & drive improvement to achieve better commercial outcomes
• Problem solving and critical thinking
• Ability to work independently & can coordinate with various functions (internal & external) to get things done proactively
• Strong learning agility and adaptability to handle ambiguity & change
• Team player with initiative and excellent communication skills

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Key Responsibilities:

• Oversee daily operations of the retail shop to ensure smooth functioning and achieve sales targets.
• Manage staff, including hiring, training, and performance evaluations.
• Schedule staff to maintain effective and full operational capacity.
• Develop and implement operational policies and procedures to enhance efficiency.
• Liaise with Government Statutory Board, landlord and 3rd party service providers
• Maintain inventory levels and oversee stock management.
• Ensure high standards of customer service and satisfaction.
• Analyze sales performance and prepare reports for management.
• Collaborate with marketing to develop promotional strategies.
• Ensure property cleanliness and organisation.
• Oversee training on food handling and safety standards.
• Responsible for ordering, receiving and checking of goods and supplies

Essential Skills & Requirements:

• At least an 'O' Level, higher education level is preferred.
• Hands-on problem-solving skills.
• Ability to foster positive working relationships.
• Ability to assist in hiring and training new staff.
• Must be able to work a 6-day work week, including extended hours, shift work, weekends and public holidays.

What We Offer:Competitive salary and benefits package.
A supportive and friendly work environment.

Location: Crawford Lane Singapore 190465

We are seeking an Investment Analyst / Manager, this role will involve conducting market research, identifying investment opportunities, and supporting the team in evaluating and managing investments in high-growth startups and emerging companies in gaming, and adjacent tech sectors. The ideal candidate is passionate about gaming, has strong financial acumen, and enjoys staying ahead of industry trends.

1. Market and Investment Research: Conduct detailed research and analysis of market trends in the gaming industry, with a focus on mobile gaming and the Indonesian market. Identify potential investment opportunities and partnerships that align with the company’s growth strategy, particularly within Indonesia.
2. Financial Analysis and Modeling: Develop and maintain financial models to assess the profitability and risks of potential investments, including cost-benefit analysis for new game development or acquisition opportunities, especially in emerging markets like Indonesia.
3. Due Diligence: Perform thorough due diligence on prospective investments, including competitor analysis, market landscape assessments, and evaluation of company financials.
4. Strategic Partnerships: Support the development of partnerships with industry stakeholders, including game studios, publishers, and distribution platforms, to maximize value from existing and new investments.
5. Portfolio Management: Monitor and manage the performance of investment portfolios, ensuring alignment with strategic goals. Provide regular updates on financial performance and projections, particularly for investments in the Indonesian and broader Southeast Asian markets
6. Strategic Recommendations: Provide clear and actionable recommendations to senior management based on financial insights, P&L analysis, and investment forecasts. Prepare presentation materials for leadership and stakeholder meetings.
7. Risk Management: Identify and mitigate risks associated with investments and gaming projects, proposing strategies to enhance returns and minimize losses.
8. Cross-Functional Collaboration: Work closely with internal teams, including product, marketing, and legal, to ensure alignment of investment strategies with broader business goals.

Job Requirements:

1. Bachelor’s degree in Finance, Economics, Business Administration, or related field.
2. 5 years & above of experience in investment analysis, venture capital, or strategic finance, preferably in the gaming or tech industry.
3. Deep understanding of the Indonesian market, with proven track record of successful investments or strategic partnerships within Indonesia and/or Southeast Asia, with insights into local gaming trends, consumer behavior, and regulatory environment.
4. Strong understanding of financial modeling, P&L management, and forecasting.
5. Ability to analyze large datasets and synthesize key insights for strategic decision-making.
6. Familiarity with the gaming industry, including mobile platforms, market trends, and competitive landscapes.
7. Excellent communication skills, with experience in preparing detailed reports and presenting to senior management teams.
8. Fluency in English is required; proficiency in Bahasa Indonesia and/or Mandarin would be a plus for communication across international teams.

• Liaise with superior to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff from different departments and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Lee Kong Chian School of Business (LKCSB).
• Student Pass Management
  • Support the application process for student passes for all postgraduate programs.
  • Address and resolve administrative issues and queries related to student pass applications.
• Information and Scholarship Application Management
  • Streamline and collate lead information.
  • Support scholarship applications by ensuring timely notifications and e-filing of lead data.
• Application Process Management
  • Ensure a seamless application process for postgraduate program applicants at LKCSB.
  • Maintain proper documentation of application materials and follow up with applicants promptly.
• Admissions Process Coordination
  • Facilitate a smooth admissions process for LKCSB postgraduate programs.
  • Coordinate admission and scholarship interviews.
  • Manage the sending of admissions offers and other related administrative tasks.
• Event Operations Support
  • Manage event operations, including the preparation of promotional materials for outreach activities.
  • Handle event setup, preparation, and registration for both on-campus and virtual information sessions.
  • Ensure event details are communicated to registrants and follow up with them.
  • Attend to walk-in and telephone queries regarding events.
• Outreach Capability Improvement
  • Enhancing outreach capabilities via digital systems.
• Prospective Candidate Engagement
  • Provide high-level service and customer experience to prospective candidates, addressing their queries and concerns promptly and effectively.

• Bachelor's degree.
• Minimum 3 to 5 years of relevant experience marketing education products, wholesale and retail, preferably in an Institute of Higher Learning.
• Good interpersonal skills, prior event planning and administrative/recruitment experience would be advantageous.
• Good written and verbal communication skills.
• Understanding of postgraduate programmes or education environment a plus.
• Self-starter with initiative, and a good problem-solver.
• IT savvy and proficient in MS Office, Excel and Outlook.
• Meticulous with attention to important details.
• Pleasant personality and a strong team player.

#LI-KC1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

• Monday to Friday; office hours
• Accessible location; Walkable distance from MRT Station in the central location
• Competitive Salary & Benefits
• 2 years Contract (Possibility of conversion/ renewal)

Our client, our established government-linked agency in the healthcare sector, is seeking for suitable candidates to join the growing team!

Job Responsibilities:

• Support the Chief Information Security Officer and Team lead with engaging the Community health sector on Cyber Security Initiatives
• Provide outreach to the relevant sectors on Security best practices
• Drive the compliance program and outreach to the sector
• Support the sector and digitization team engagement with sector on cyber security
• Spearhead and drive the Cyber Essential+ certification and Trust Mark certification program

Job Requirements:

• Minimum Degree in Information Technology or equivalent
• Minimum 10 years of relevant work experience in Cyber Security, preferably from both vendor and end user environment
• Candidates with professional certification in CISM, CRISM, CGEIT will be preferred
• Good understanding of Cyber Security best practices and standards (NIST, ISO27000, Cyber Kill Chain, MITRE)
• Knowledge on Cyber Security Governance and Assurance is preferred
• Good past track record in stakeholder management

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

Division Manager

CEI Reg. No.: R1104463

Personal Data Protection

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Your Career

We are looking for a highly experienced distribution manager to join our JAPAC Go-To-Market Shared Services team. You will play a key role in elevating our engagement with strategic distributors in the JAPAC region. Your work will help us strengthen partnerships, define strategies, align priorities and ensure plan execution across sub-regions, with the ultimate outcome to accelerate our commercial segment revenue booking growth in JAPAC.

Your Impact

• Develop, plan and implement strategies (volume and value) to achieve revenue growth targets and enhance profitability
• Develop co-sell execution tactics, lead partner pipeline reviews and coach and challenge partners to transform their plans and strategies around sales and consumption - You will facilitate collaboration between the partners' sales team, and other relevant teams to overcome obstacles, compete, and create deal proposals to meet consumption and key revenue targets - You will work with your distributors on their top opportunities
• Responsible for your distributors’ overall performance and accountable for keeping a regular rhythm of connection at executive, and sales and delivery team levels, to identify and resolve blockers in execution, as well as accelerate performance - You will drive adoption, usage and performance of key programs and investments applicable to your partner, that contribute to sales and consumption with end-customers - You will be responsible for creating correction of error plans when execution is below expectations
• Build and maintain a trusted-advisor relationship with C-suite leaders of complex partners and will align partners’ priorities, strategies, and goals with PAN’s to build mutually beneficial account plans to achieve strategic alignment and drive growth
• Lead the integration of skills, capability, and capacity plans for your distributors utilizing the right mix of sales and tech training to increase the partners' capabilities - You will enable partners to build high-impact PANW offerings and practices which grows partner’s business and delivers cloud consumption and digital transformation
• Collaborate with sales and marketing teams to develop and execute successful campaigns and programs
• Develop strong relationships with key distributors to drive business growth and foster increased customer loyalty

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a dedicated and enthusiastic Customer Service Officer to join our team at PRISM+ Australia. As part of our customer service team, you will be a vital role in providing exceptional support and creating a WOW experience for our Australian customers across various communication channels.

Key Responsibilities:

• Deliver prompt, accurate, and high-quality responses to customer inquiries through:
• Email
• Live chat
• Phone Calls
• Social Media

• Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction

• Handle urgent cases with immediate attention and escalate to management for swift resolution when necessary.
• Identify recurring issues and communicate them to management, providing suggestions for improvement.
• Maintain a polite, professional, and helpful demeanor in all customer interactions.
• Gather and share customer feedback with colleagues and departments to enhance our products and services.
• Stay passionate and knowledgeable about the latest trends and technology related to PRISM+ products.
• Adhere to company policies, including confidentiality guidelines.

• Strong communication and problem-solving skills

• Passion for customer service and technology
• Ability to work well in a fast-paced environment
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TV
• Occasional nightshifts may be required

Job Description & Requirements

- Assigned to Business Development Manager as their Sales Support

- Provide RFQ, source rate with airline and oversea agents

- Daily shipping co-ordination of AIR/SEA/Cross Border /3RD PARTY shipments

- To handle billing advise and recoveries

- Administrative support (filing, circulation, preparation/generate report and etc.)

- To undertake new projects/new assignment given from time to time

- To represent sales department in various taskforce/committee

- Other duties as assigned by the Department Manager

Job Requirement

• Good interpersonal and communication skills
• Strong ownership and sense of responsibility
• Ability to manage multiple tasks efficiently
• Excel skills will be an advantage

Benefits

• Good structured career progression
• Comprehensive training will be provided
• Monday – Friday (5 days standard Office hour)

• Infrastructure works like roads, drains, sewer works and ancillary works;
• Rectification of infrastructure works such as roads, drains, sewers and ancillary works for handing over to authorities;
• Provision of amenities such as footpaths/pavements, Personal Mobility Device (PMD) tracks, cycling paths, sheltered linkways, decking, etc;
• Construction of surface parking for cars, buses, heavy vehicles;
• Road traffic and junction improvements such as installation of road signage, lane markings
• Construction of bus stops, bus bays, pedestrian overhead bridges and associated works;
• Earthworks and disposal of debris, removal of stockpiles and other unusable material;
• Slope protection and rectification;
• Trial trench works;
• Minor land clearances and clearing of overgrown vegetation;
• Instrumentation & Monitoring;
• Ad hoc civil engineering works and the like;
• Driving IDD implementation for the works listed above where necessary

Qualification:

• For Infrastructure Projects – Degree in Civil & Structural Engineering from a University recognized by the Professional Engineers Board (PEB) and/or accreditation recognized by the Professional Engineers Board.
• At least 5 years of practical experience in the management of building (e.g. new building, R&R and A&A projects) or infrastructure (e.g. road, drain, sewers, services diversion) projects with contract value of $5 million and above.
• The PM must be familiar with PSSCOC.
• At least 2 years of relevant working experience or involvement in Integrated Digital Delivery (IDD) for project delivery and built environment industry.
• The candidate should possess a strong, mature and proven ability to organize, manage and motivate a project team. The candidate must be able to work well with stakeholders and exercise good judgement in relation to project management and construction matters, including good knowledge of the Construction Contract.

• To prepare project workflow and timeline to ensure that the project objectives are met;
• To lead and prepare the obtaining of project funding/s
• To manage and work with project team in the tender preparation and procurement of project consultant/s
• To manage and ensure the timely delivery of investigation and survey works recommended by project consultant/s;
• To identify potential design, construction related issues and/ or contractual disputes and provide appropriate solutions
• To resolve technical, design and construction issues with project consultant/s;
• To manage project consultant/s in delivering the Detailed Design on time and in accordance with the project timeline;
• To liaise with authorities and stakeholders to ensure approvals and/or no objections are obtained for the project commencement of project;
• To manage project consultant/s and contractor/s in completing the construction works on time and in accordance with the project timeline
• To ensure the project consultant/s and contractor/s conduct pre-construction review sessions e.g. Value Engineering, Design for Safety Review/s, etc;
• To review project progress claims/ project related payments along with the relevant support personnel, to assess if there are any discrepancies and to comment and verify accordingly;
• To assess the recommendations put up by project consultants on any extension of time and/ or variation order and decide whether to put up for management approval as a variation order.

Qualification:

• For Infrastructure Projects – Degree in Civil & Structural Engineering from a University recognized by the Professional Engineers Board (PEB) and/or accreditation recognized by the Professional Engineers Board.
• At least 5 years of practical experience in the management of building (e.g. new building, R&R and A&A projects) or infrastructure (e.g. road, drain, sewers, services diversion) projects with contract value of $5 million and above.
• The PM must be familiar with PSSCOC.
• At least 2 years of relevant working experience or involvement in Integrated Digital Delivery (IDD) for project delivery and built environment industry.
• The candidate should possess a strong, mature and proven ability to organize, manage and motivate a project team. The candidate must be able to work well with stakeholders and exercise good judgement in relation to project management and construction matters, including good knowledge of the Construction Contract.

Job Description: Digital Product Manager

Company Overview:

Uniweb Pte. Ltd., established in 2015, is a leading payment gateway in Singapore that integrates payment solutions such as Alipay, WeChat Pay, Visa, and GrabPay, serving over 6,000 merchants. The company focuses on helping businesses target younger generations and tourists with tailored marketing and payment services.

Key Responsibilities:

• Lead the development and management of digital payment products, ensuring they meet business and market needs.

• Collaborate with internal teams (development, sales, marketing) to create product roadmaps and oversee their execution.

• Conduct market research to stay up-to-date on trends, customer needs, and competitor products.

• Analyze product performance, gather feedback, and implement improvements.

• Manage the product lifecycle from ideation through launch, including post-launch analysis.

• Work closely with the marketing team to ensure effective product positioning and promotional strategies.

• Act as the point of contact between the technical team and stakeholders, ensuring clear communication and alignment of product goals.

Requirements:

• Bachelor’s or Master's degree in Business, Computer Science, Marketing, or related field.

• Proven experience as a Digital Product Manager or in a similar role, particularly within fintech or payment solutions.

• Strong understanding of payment technologies and digital marketing trends.

• Excellent project management skills, with the ability to manage multiple initiatives.

• Strong analytical and problem-solving skills with a customer-oriented mindset.

• Experience in working with cross-functional teams and managing external stakeholders.

• Strong communication skills, both written and verbal.

This role is ideal for someone passionate about digital products, innovation and self-driven, with a focus on enhancing payment experiences across various platforms.