The ideal candidate will lead the account development and penetration strategy for assigned territory. They should be skilled at building and maintaining relationships with clients and work towards client growth for revenue generation.

The Responsibilities:

• Propose & Execute business plan comprising of Product Mix, Channel Mix & Geography Mix.
• Recruit new partners and increase in-house and overall market share in the assigned territory.
• Manage Asus existing partners by driving sell-through, inventory control and sell-out plan to achieve sales target.
• Resolve all business issues with partners through effective coordination and communication- thus maintain the partner relationship to ensure sustainable business.
• Gather and monitor competitor / market information for company to take actions on pricing or promotion programs.
• Coordinate with branch channel marketing team to draw POSM requirements & device marketing plan.
• Execute marketing initiatives with marketing team to maximize brand awareness and brand image.
• Co-work with Disti team on channel development, business development & top-down channel action plans.
• Manage training for internal teams and external customers and share information with team and partners.
• Coordinate with branch service team and HQ back-office team to resolve any dispute and help partners grow business.

The Requirements:

• A self-starter who is able to work independently and engage cross-functional teams in meeting customer requirements.
• 5 years of experience in components retail channel and system builders for Senior Account Manager role
• Non-experienced candidates can be considered for Account Manager role.
• Strong PC skills preferred.
• Excellent interpersonal and communication skills, strong negotiation skills, independent and self-motivated.
• Energetic, dynamic, optimistic and customer service-oriented
• Strong analytical skill & ability to work under stress.

Skills: IT Sales, Corporate Sales, Business Development, Account Manager, Strategic Sales, B2BC

A Day in the Life

• Assist in the management Brand Activation & Events Teams
• Maintain consistent B2C Brand Activation and Events business activities for clients whilst keeping pace with business target trajectory
• Communicate and engage with current & potential clients to solicit business opportunities in the B2C space proactively
• Support the creative team in ideation exercise
• Supervise and ensure timely submissions of proposals and budgets to clients
• Support and supervise the team from project implementation, execution to completion.

Who We Are Looking For

• Degree / Diploma in Event Management or equivalent
• Minimum 5 years of experience in project management in brand activation and/or events
• Self-motivated and result-oriented
• Strong interpersonal and communications skills

A Day in the Life

• Assist in the management Brand Activation & Events Teams
• Maintain consistent B2C Brand Activation and Events business activities for clients whilst keeping pace with business target trajectory
• Communicate and engage with current & potential clients to solicit business opportunities in the B2C space proactively
• Support the creative team in ideation exercise
• Supervise and ensure timely submissions of proposals and budgets to clients
• Support and supervise the team from project implementation, execution to completion.

Who We Are Looking For

• Degree / Diploma in Event Management or equivalent
• Minimum 5 years of experience in project management in brand activation and/or events
• Self-motivated and result-oriented
• Strong interpersonal and communications skills

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

As a Case Manager, the job requires you to:

1. Create and Individualised Care Plan for each and every resident; and work towards addressing their psychosocial needs through care and counselling, eventual rehabilitation and reintegration into the community.

2. Assess the residents' needs and risk profile in case planning.

3. Operationalise the care plans for residents and work with other professionals and non-professionals involved in the care of residents.

4. Monitor the residents' progress in the Home and to review their plans six monthly.

5. Conduct induction session with new residents within 3 days upon admission.

6. Conduct home visits for a safety assessment of the home leave environment prior to allowing residents to go on home leave with their families.

7. Conduct monthly counselling session with residents and address issues accordingly.

8. Contact and utilise community resources on residents' behalf, and to serve as a link between the resident and these resource systems.

9. Refer resident to community agencies for post-discharge support at least one month before discharge.

10. Educate and assist staff to better understand the social, emotional, and health issues of the residents

Requirement

1 A degree in Social Work, Psychology, or Counselling

-Handled atleast 2 end to end Oracle Fusion ERP, EPM Cloud implementations/ large transformation on Oracle SaaS cloud in the last 5 years.

- Overall Project Management experience of Oracle ERP Implementations for over 12 years

- Overall experience of IT project management of over 15 years.

- Handle Large multi year Transformation as PM and highly proficient in handling Customer C-Level team, Management team and reporting accurate status.

- Conduct review meetings, Monitor, Close Track of action items, Report status accurately and timely.

- Responsible for the P&L, track milestones, manage sign offs of the milestones

- Manage all key communications with customer IT team and Business users.

- Manage vendor team / sub con team who are joint implementation partner

- Expertise in Oracle Unified Cloud Methodologies, implementation phases

- Managing a team of over 40+ strong onsite+offshore team

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities:

• Identify and pursue new business opportunities within the logistics and supply chain sector.
• Build and maintain a robust sales pipeline through market research, networking, and lead generation.

Client Relationship Management:

• Cultivate and strengthen relationship with existing clients.
• Understand client needs and provide tailored logistics solutions to meet their requirements.
• Act as the primary point of contact between the company and clients.

Sales Strategy and Planning:

• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Collaborate with the sales team to create innovative approached to market out logistics services.

Market Analysis:

• Monitor industry trends and competitor activities to identify opportunities and potential risks.
• Provide regular market feedback to the management team for strategic decision making.

Sales Reporting:

• Prepare and submit regular sales reports, including sales forecasts, client feedback and market trends.
• Utilize CRM tools for efficient management of customer interactions and sales processes.

Negotiation and Contract Management.

• Negotiate terms and conditions with clients to secure profitable and sustainable business partnerships.
• Ensure timely and accurate completion of all necessary documentation.

Job Requirements

• Diploma/Advanced Diploma/Degree in any field
• Preferably with 1 to 2 years of working experience in the related field
• An ambitious go-getter, eager for opportunities in sales
• Excellent communication skills
• Proactive in seeking opportunities to acquire new business
• Driven, high energy levels, results-oriented, driven to excel in sales and able to work independently
• Proficient in written Korean language will be preferred in order to liaise with the Korean clients and HQ in Korea on a regular basis is a plus.

Overview

The Project Assistant will support project managers and team members in various administrative tasks to ensure the smooth execution of projects.

Key Responsibilities:

• Assist project managers in planning, organizing and executing project activities.
• Maintain project documentation and records, including project plans, schedules and status reports.
• Coordinate meetings, conference calls and appointments for project teams.
• Prepare meeting agendas, take meeting minutes and distribute action items to team members.
• Track project timelines, milestones and deliverables to ensure projects stay on schedule.
• Communicate project updates, status reports and issues to stakeholders as needed.
• Assist in managing project budgets, expenses and procurement processes.
• Collaborate with team members to identify and resolve project-related issues and risks.
• Support project teams in implementing best practices and process improvements.

Required Qualifications & Skills:

• Proven experience in a project support or administrative role is an added advantage.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with Microsoft Visio will be a plus.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Familiarity with project management methodologies and tools is a plus.
• Ability to work independently and collaborate effectively with team members.

Job Responsibilities

• Lead and supervise the team as senior management.
• Required to perform shift duties.
• Supervise and be responsible for any flight operational issues which includes operation security, passenger handling, VIP handling, ramp area duties, and cargo operation.
• Collaborate with stakeholders to develop strategies to improve customer service standards.
• Ensure the safety of aircraft, operational procedures, passengers and crews.
• Ensure service quality is in satisfactory level required by Headquarter.
• Ensure all operational tasks are completed efficiently within specified time frames.
• Responsible for on-time operational performance set by Headquarter.
• Perform administrative functions as management, including budget planning, training, facilitating visitors, and social networking with local community including airport authorities.
• Coordinate the necessary process and preparation with relevant parties both in and out of country and attend VIP to make sure the requirement for their travel is met.
• Report to and communicate smoothly and effectively with Headquarter in Tokyo for any required situations, especially during flight irregularity.
• Manage the team’s performance including outsourcing partners based on the agreed policy with Headquarter.

Requirements

• Degree/Master in any discipline.
• Possess more than 20 years’ experience in airline or aviation industry and more than 10 years’ experience focusing on airport operational field.
• Possess deep knowledge in airport operation, safety regulations, passenger handling and ramp duties.
• Proficiency in English as well as Japanese for communication including writing, reading, listening and speaking so as to make close communication, negotiation and coordination with Headquarter in Tokyo.
• Proficient in Microsoft office.
• Possess good sense of time management to achieve on-time performance.
• Enjoys communicating with diverse group of people of all cultures.
• Possess excellent leadership qualities, good communication and interpersonal skills to work effectively in a team.
• Pro-active, self-motivated individuals who works well independently and under pressure.
• Organized and able to prioritize tasks.
• Innovative and able to adapt to industry changes.

Staff Fringe Benefits include:

• AWS & Variable Bonus.
• Medical & Hospitalization Coverage
• Concessionary Travel to any destinations & discounted travel on ANA and other partner airlines.

Job Description:As a Customer Support Specialist with an IT background at our F&B store, you will serve as the primary point of contact for addressing customer inquiries, technical issues, and providing assistance related to our digital platforms and services. Your role will involve delivering exceptional customer service experiences while leveraging your technical expertise to troubleshoot and resolve issues effectively. You will work closely with customers, internal teams, and external vendors to ensure seamless operation of our digital systems and enhance overall customer satisfaction.

Scope of Responsibilities:

1. Provide timely and professional support to customers via various channels, including phone, email, and in-person interactions, addressing inquiries related to our digital ordering platforms, website, mobile applications, and other IT systems.
2. Diagnose and troubleshoot technical issues reported by customers, utilizing your IT knowledge to identify root causes and implement solutions to restore functionality.
3. Guide customers through step-by-step instructions and provide technical assistance for using our digital platforms, placing orders, navigating menus, and resolving login or payment-related issues.
4. Escalate complex technical issues or unresolved customer concerns to appropriate internal teams or third-party vendors for further investigation and resolution.
5. Maintain accurate records of customer interactions, technical support requests, and resolutions in our CRM system or ticketing software.
6. Collaborate with cross-functional teams, including IT, operations, and marketing, to address recurring technical issues, implement system improvements, and enhance the overall customer experience.
7. Stay updated on product features, software updates, and industry trends related to digital technologies and customer support best practices.
8. Assist in the training and onboarding of new staff members or customers on the use of our digital platforms and IT systems.
9. Contribute to the development of knowledge base articles, FAQs, and self-help resources to empower customers with self-service options and minimize support inquiries.
10. Uphold company policies, service standards, and data security protocols to ensure the confidentiality, integrity, and availability of customer information and digital assets.

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre & post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Duties & Responsibilities

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.

• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.

• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team.

• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow through end-to-end.

• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary investigations done & wisely executes empowerment with proper justifications and based on set processes.

• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims are not handled by insurer/3rd party administrator.

• Manages any ad hoc/regular reports supporting SME or KAM customers.

• Stays informed on shipment and exception status for allocated KAM customers.

• Proactively informs customer on shipment status and exceptions.

• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements

• Minimum GCE 'O’ Levels or Diploma.

• Working Experience & Knowledge / Technical Skills Preferred

• Minimum 2 years of customer service work experience

• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Working Hours

5.5 days work Week

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manage

1. JOB PURPOSE

A business partnering role which is a key member of the dnata SIN management team with responsibility for the development of successful, long term, strategic relationships between customers (internal/external), based on achieving Ground Handling / Cargo product best practice and a sustainable competitive advantage.

Primarily accountable to achieve our vision ‘to be the worlds most admired air services provider’ delivering our shareholder and colleague commitments through a financially sustainable business. By doing things the dnata way, through our values of: Safe and Secure, Performance Driven, Service Excellence, Delighting Customers, Imagination and Respect.

Working closely with the Heads of Ground Handling and Cargo to support and deliver within the overall strategic framework, promoting and driving Ground Handling / Cargo product development through optimisation and innovation.

Acting as a connector, by linking across functions and product lines (Ground Handling / Cargo / Catering) to ensure that the one dnata commercial/technical expertise can deliver solutions to customer/business needs and drive these through the wider value chain.

Able to act as the Heads of Ground Handling and Cargo “adjutant” enabling the advancement of company initiatives, projects and goals whilst utilising a high level of emotional intelligence.

2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS

• Be a role model for dnata’s values: safety and security, performance driven, delighting customers, imagination, respect and service excellence
• Uphold the highest standards by ensuring policies, governance, and legal guidelines are effectively communicated and adhered to by all stakeholders, protecting our shareholder and brand value
• Owner of customer Net Promotor Scores (NPS) / Customer Satisfaction (CSAT), responsible for year-on-year increase in customer satisfaction
• Able to negotiate difficult and complex contracts, centred on delivering a value proposition focused on quality and not on commoditisation
• Foster long-term, sustainable, trust-based relationships with customers, authorities, business partners, and relevant stakeholders, enhancing dnata's presence and reputation, both locally and globally
• Coach, mentor, and develop the dnata Singapore Commercial team, empowering direct reports, holding them accountable, providing guidance and motivation to maximize performance, particularly in the context of the overall value proposition
• Contribute to our community-driven initiative, dnata4good, by personally investing through our Volunteer Day Program, supporting charities and community projects aligned with our charitable pillars and embracing our CSR initiatives
• Champion dnata's Environment Sustainability Framework, living our commitment to reducing emissions, responsible consumption, and the protection of wildlife and habitats, while promoting sustainability and environmental stewardship within the aviation sector
• Be a brand ambassador, representing dnata in a professional and brand-aligned manner, reflecting our values and business strategy in public speaking engagements and representational appearances

3. MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS

• Qualifications: Bachelor’s degree and/or relevant professional qualification and/or equivalent experience
• Relevant Qualification in Negotiation, preferred but not mandatory
• Experience: Proven track record of an operational or commercial role in aviation (or equivalent/adjacent sector e.g logistics), manging a multi-customer product.
• Bring an established and mature professional network, reputation and personal (personable) brand
• Exposure to and/or understanding of IATA standard contracts, preferred but not mandatory
• Knowledge/skills: Strong influencing skills and a proven ability to deal at all levels within a global business, combined with a sound knowledge of effective business leadership best practice.
• Able to handle sensitive information with discretion and to maintain confidentiality at all times
• Out-standing influencing and negotiation skills
• Strong analytical and problem-solving abilities
• Excellent communication, interpersonal and presentation skills
• Mobility Able to work across the region (approx 25% of time outside Singapore)
• Possesses a valid international drivers licence (airport, air-side drivers licence would be an advantage)
• Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)

dnata APAC will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a work visa.

We are looking for motivated and analytical individuals who play an important role in enhancing Changi Airport's operational performance in safety, capacity and efficiency. Your role requires you to have in-depth knowledge of airfield and flow to manage airside operations at Changi Airport.

To ensure a high-performing airside operation, you will be the key conduit between stakeholders which includes airlines, ground-handlers, Air Traffic Control, CAG divisions, etc. You will provide operational guidance and support to strive for optimal on-ground execution to enhance Changi’s safety, capacity and efficiency. You will perform quality assurance and engage stakeholders to improve operational processes. You will monitor and analyse the factors that result in sub-optimal performance for the airside operations, provide recommendations and work with stakeholders to formulate solutions to resolve them. You will also be involved in projects related to optimize Changi Airport’s capacity and improving efficiency of business operations. You will develop proposals/ recommendations to solve complex operational challenges and develop contingency plans to handle operational incidents.

Requirements:

• Good degree in any discipline with at least 2 years of work experience . Familiarity with airport planning/operations, ground handling operations is a plus.

• Strong written and verbal communication skills, to be able to put your ideas across to internal and external stakeholders.

• Data analytical capabilities and programming know-how will be advantageous.

• Motivated team player, able to handle fast-paced projects and adapt to constant changes.

• Fast learner with the willingness to contribute to a wide spectrum of operational areas.

Requirements:

• Self-driven and motivated individual, results-oriented and able to work towards tight deadlines with a strong sense of responsibility.
• Aggressive, customer-focused & result-oriented with good clientele base.
• Minimum GCE ‘O’ level qualification with at least 5 years of sales-experience in freight forwarding or logistics.
• Dynamic, self-motivated and persevering
• Possess strong analytical and problem-handling skills
• Possess very good communication, interpersonal and negotiation skills
• Demonstrates strong sense of initiative with the ability to work independently as well as a team player.

Responsibilities:

• Attending to sales enquires, generate and present quotations
• Communicates clear and efficiently
• Develop and introduce sales strategies and marketing plans.
• Provide excellent customer service and ensure customer satisfaction for developing long term relationships with customer
• Following up on cold-calls to potential prospects to increase your sales and achieve your goals.
• Prepare month-end sales reports

Manage the day to day operations of a beauty salon Including but not limited to, setting sales targets, manpower scheduling and customer satisfaction.

- Formulate strategies for increaing sales.

- Manage manpower and formulate work schedule to ensure seamless service for customers.

- Interact with customers for improvement in service standards.

• 3rd Party Logistics MNC
• Basic $5500 - $8000
• AWS + Variable Bonus
• 5 days (Office Hours)
• Location: Changi Alps

Responsibilities:

• Provide strategic leadership and directions to manage daily warehouse operations and achieve desired results as per SOP and KPI.
• Define requirements for operation and ensures the implementation of new strategies, technologies and initiatives to drive overall performance.
• Ensure all goods in the warehouse are properly collected, received, handled, accurately sorted, identified, value-added, transferred and dispatched.
• Monitor department budgetary control and allocation of resources to ensure optimal utilization of resources.
• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

Responsibilities:

• Minimum Diploma / Degree holder in Logistics / Supply Chain / Business or related.
• Minimum 5 years of relevant logistics experience with managerial position.
• Proficient in Microsoft Office Suite (e.g. Excel, PowerPoint, Access, VBA).
• Proficient in using and creating operations dashboards to identify focus areas and drive improvement (e.g. Power BI, Tableau).

**Only shortlisted candidate would be notified**

EA Reg. No: R23116143

Job Description

You will be part of the team responsible for planning, design and project management of the Security and Surveillance Systems, including other ELV Systems (i.e. Public Announcement System, Intercom Systems, Carpark Management Systems, etc) for Changi East development.

You will be involved from project inception, planning, execution and to completion. You will have to work closely with contractors, consultants and users to ensure that projects meet user requirements and are completed on time, safely, within budget and of the highest quality.

Requirements:

• Good degree in Electrical and/or Electronic, Computer Engineering. Other relevant equivalent qualifications can also be considered.
• At least 8 years of relevant working experience in project management, planning and design of security and surveillance systems, including other ELV Systems (i.e. Public Announcement System, Intercom Systems, Carpark Management Systems,etc).
• Candidates with knowledge and certification on network systems will have advantage.
• Relevant working experience in airport terminals, airfield and underground infrastructure will be preferred
• Good written and verbal communication skills
• Self motivated, driven, assertive and analytical
• Able to work independently to deliver results
• Good team player and able to handle fast paced projects
• This position is a 3-year contract with possibility of renewal.

We regret that only shortlisted candidates will be notified. By submitting an application or your resume to us, you are consenting to the collection, use and disclosure of the submitted personally identifiable data. We collect and use personal data (including name, address, telephone number and email address) submitted by you for a variety of reasons, including for evaluating job applications, processing information requests, and internal record-keeping of our communications with you. Further information on our Personal Data Protection Policy can be found at www.cai.sg.

• Oversee daily operations of the hair salon, including staff management, scheduling, and customer service.
• Develop and implement strategies to increase salon revenue and profitability.
• Recruit, train, and supervise salon staff, including hairstylists, receptionists, and assistants.
• Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the salon.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
• Monitor and analyze salon performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
• Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
• Stay informed about industry trends, products, and techniques to ensure the salon remains competitive.
• Collaborate with salon owner or upper management on strategic planning and goal setting.

Requirements:

• At least 8 years in relevant experience.
• To be able to manage pressure of multi customers service requests and time management.
• Able to work irregular timing.
• To be able to read Customer needs and hair style.

Interested applicants, please send in updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871
Uni Recruit (Singapore) Pte Ltd

Do you have a real passion for food and drink and looking for an opportunity within sensory research?

MMR is looking for a Sensory Assistant Manager/ Manager to join our growing sensory teams, our sensory assistant manager/ manager will be based in Singapore, but you will be working as part of the wider Global Sensory Team, working with fellow sensory experts around the Globe.

MMR is a UK-headquartered, independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. This means that when you join us, you’ll have the chance to work with a number of well-known brands to help create, shape and develop products and packs.

We are global leaders, guiding innovation for our clients – partnering with over 50% of the top 100 global food and drink brands. Our head office is based near Oxford in the UK. We also have offices in London, New York, Shanghai, Singapore, Mumbai, Sao Paulo, Bangkok, the Netherlands, Colombia, and Durban.

Our team of over 800 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts, and data scientists. We are experts at turning brand promises into winning product and packaging experiences. MMR’s team includes a diverse group of market researchers, sensory and food scientists, data processors, statisticians, former client-side researchers, packaging experts and innovation specialists.

Through a strong commitment to the development of scientifically robust and unique research methodologies and the use of advanced statistical and analytical techniques, we are able to make a real difference to our client’s products and brands.

No two projects are ever the same, often involving exciting innovations, varied methods and international markets. It’s a great opportunity to challenge and add value to client decision-making, all while working with our passionate, friendly teams across the globe.

The Sensory Assistant Manager/ Manager role:

This exciting and brilliant opportunity entails many responsibilities which will help you to develop professionally on the job, you will be supported by some of the very best sensory experts globally.

Role responsibilities:

The Sensory Assistant Manager/ Manager will be reporting directly to Asia Sensory Director and will be leading a team of panel leaders and assistant based in Singapore to drive sensory operational excellence. He/ She will also provide support and guidance to newly set up India sensory team in sensory activities.

He/ She will manage ASEAN and India client accounts. These may include sensory panel recruitment, training, project execution, panel management, analysis and reporting and assisting with HR issues that arise from running the panels (with support from our HR team).

He/ she will be providing consultancy and training to clients to help build sensory awareness, capabilities and insights across wider communities in Asia. He/ she will be responsible for clients briefing, proposal writing and quotations creation for client projects (relating to ad-hoc sensory work, panel set up, training or management). He/ she will be required to collaborate with consumer team in study design and to establish linkages between sensory and consumer data to enable synthesis of actionable product insights. 

Skills and experience:

• We are looking for a sensory professional who has minimum 4-5 years of experience in management of trained descriptive panel, has extensive knowledge in various sensory discriminative and descriptive methods, is passionate in driving sensory research with our clients and handling client research needs.
• Ideally educated to degree level in a related field, managerial experience will be a bonus and be able to multi-task. Excellent communication skills are essential.

A few benefits we can offer to our Sensory Manager:

• This role can promise an exciting, dynamic, and challenging work experience.
• We offer an excellent on-the-job training program coupled with a bespoke MMR Academy training to build your knowledge and sensory expertise within the FMCG research industry.
• MMR is keen for our Sensory Assistant Manager/ Manager to develop and have a long and happy career. We support and are looking for candidates who are driven to achieve and progress at MMR.
• MMR offers a competitive salary; performance is also rewarded on merit.
• MMR offers a wide selection of employment benefits these are just a few!
• MMR is an Equal Opportunity Employer.

Duties & Responsibilities:

1. Lead and manage Corporate Quality and its Objectives at Regional and/or Global level.
2. Guide the Management and steer the Company based on Corporate/Company's vision and goals
3. Develop and recommend improvement to company’s system to align with latest industry requirement
4. Establish yearly audit and training schedule. Lead and Conduct audit and training sessions
5. Attend weekly and monthly department meetings, both at HQ and Site
6. Defend the Company and protect Company’s interests at all times
7. Establish effective communication channel within the Company in respect of QMS requirements
8. Be objective, fair and just when making decisions
9. Plan for succession training of new staff to ensure continuity of department in the event of transfer and or exigencies of work
10. Handle any other ad-hoc duties and tasks assigned

Requirements:

1. Bachelor’s Degree or Diploma in Business, Engineering, Building
2. Possess extensive knowledge of various International Standards in relation to Quality with minimum 10 years of relevant working experience
3. Possess excellent interpersonal, listening and communication skills
4. Good problem solving skills
5. Possess leadership abilities
6. Possess strategic thinking, analytical and negotiation skills

Careers That Change Lives

This role will lead initial set up of Quality Systems for a new entity to meet local medical device regulations and China Good Manufacturing Practices.

A Day In The Life:

This role will Ensure products manufactured by contract manufacturer meet all defined specifications and are developed and manufactured in compliance with all applicable quality system requirements and provide leadership to work with different Medtronic entities and set up the strong relationship to support the implementation of Quality Systems for the new entity in implementing China localization strategy.

Primary Responsibilities

• Set up the Quality Systems to it meets Singapore, China and requirement countries requirement.
• Establishes quality programs and initiatives to ensure products and assemblies are developed and manufactured per applicable requirements.
• Establish strong supplier control and Quality oversight over suppliers and Medtronic entities.
• Driving continual and preventive improvement of quality management systems in supporting the conformity of process and product quality.
• Supports and develops systems for the identification, analysis, correction, and prevention of quality issues.
• Contributes quality expertise to product development and manufacturing transfers including working closely with suppliers to implement robust manufacturing processes and Quality oversight.
• Oversees and lead key quality systems processes to ensure its effectiveness which includes Design Control, Supplier Controls, Quality Planning, Document Controls, Training, Audits, Change Controls, Nonconformance CAPA, Manage External Requirement, etc.
• Leads the site audit readiness and manages, conducts and coordinates external (Singapore, China, ISO, etc.) audits.
• Take preventive actions to improve the compliance and effectiveness of Quality Management Systems by proactive learning from other sites and best practices from the industry.
• Provides QA support, participate and collaborate with Operating Units improvement program
• Works with local management team members in developing long and short-term quality goals and strategies.
• CAPA board memberParticipate in CAPA and board meetings to review the trending of all input sources and determine if any further action is needed
  Perform review on the CAPA investigation, action plan and effectiveness to determine if CAPA process requirement are fulfilled.
  
• Represents the new entities to collaborate with peers across all Operating Units for global quality initiatives and works closely with peers on similar quality concerns between Medtronic sites

JOB CONTENT:

1) Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.

2) Work and assist the Sales team in managing their Customer pre & post shipment.

3) Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)

4) Escalate all their issues or challenges in fulfilling their assigned task to their CSS management in the most appropriate timeline to seek guidance on resolution.

5) Manage customer’s portal update and customized report if required.

6) Update customer production change requirement within Future System to optimize inventory planning.

7) Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

RECOMMENDED CREDENTIALS:

QUALIFICATIONS

· Minimum requirements: GCE “O” Level or equivalent.

EXPERIENCES

With minimum 2 years of Future & related industries experience, this individual is expected to complete their assigned task in meeting the department objectives & goals

COMPETENCIES

· Accurate data entry skills

· Proficiency in Microsoft Office Applications – especially in Excel

· Good oral and written communication skill

· Pleasant and patient personality with excellent service mindset

· Basic knowledge and understanding of transportation modes (air and ocean)

· Good interpersonal skill with a high level of initiative and drive

JOB PURPOSE:

To achieve optimum sales revenue and profitability for a given focus Supplier line/Classes by driving overall sales, marketing and demand creation activities, contributing to the growth of the overall company’s sales revenue and market share. Working in conjunction with all relevant parties, the Regional Business Development Manager drives and implement strategies directed towards achieving set objectives, manages the Supplier’s expectations and enhance working relationship at all levels to gain support and partnership.

PRINCIPAL ACCOUNTABILITIES:

• Review significant business opportunities as dictated by corporate requirements.

• Work in conjunction with the Supplier, Sales, Product Marketing and Advanced Engineering Group to identify focus product offerings and develop strategies to bring products to market.

• Work on special projects directed towards maximizing sales, inventory levels and profitability.

• Administration of profitability and debit management.

• Develop in-depth pricing and resale knowledge of products.

• Identify and implement strategies against budgets.

• Develop and enhance Supplier relationships at all levels.

• Product life cycle management

JOB CONTENT:

• Manage the effective application of internal and external resources to insure that our resale commitments to our Supplier are met or exceeded.

• Undertake the development and communication of strategic plans.

• Prepare monthly or quarterly updates for senior management.

• Interface with North America and Europe to use whatever leverage is deemed necessary to drive the business and enhance Supplier relationships within Asia. Communication will be key in order to forge strong links upon which strategic and tactical plans can be executed.

• Additional projects or assignments may be included as determined by the management.

RECOMMENDED CREDENTIALS:

QUALIFICATIONS

• Preferably a Bachelor of Electrical/Electronic Engineering.

EXPERIENCES

· Preferably with at least 5 years experience with particular emphasis on knowledge of Suppliers and Components Distribution business in the market place.