We are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, Malaysia, and Indonesia. With more than 1700 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 60 talented individuals, we are committed to transforming the way education is delivered in the Southeast Asian region and beyond.

As the Angel - The Customer Success Account Manager, you are responsible for the adoption, usage and success of a portfolio of clients. By building trust and enabling the success of your clients, you will be able to drive revenue growth through renewals and upselling. You are the primary customer-facing role, and your insights and relationships will allow you to realise incredible value for our customers, helping them love LittleLives as much as we do!

What you will be doing

• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Deliver onboarding training and provide support to our clients

Requirements

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• Previsous experience in Early Education would be plus
• This role requires the person to be able to deliver training in Chinese to our clients

Technical Requirements

• Minimum 12 - 17 years of experience and out of which, minimum 5+ years of release management using JIRA in CORE Banking.

• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.

• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.

• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.

• Good level of command over production Infra; performance monitoring and reporting tools.

• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.

• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.

• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.

• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.

• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.

• Working Experience on any microservice platform mostly in Banking.

• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.

• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.

• Ability to work with stakeholders to stretch role in depth/width.

• Should be well-versed with latest Finacle and technology trends.

• Good experience in running automation and service improvements experience.

• Good experience on working with multiple teams of infra and Functional team."

Key Responsibilities

1 – Commercial Management of Client X Account

a. Margin improvement opportunity identification through Commercial deep dives (scrutiny of contract terms, P&L and client activity). Improvement plans signed off by Account Exec team and linked to financial forecasts and risk and opportunity process. Compliance improvement and/or risk mitigation actions also included.

b. Opportunity realisation through execution of improvement plans e.g.

• Negotiate, agree, and execute contract variations, including for Project Management on account.
• Settle disputes, pursue entitlements and defend claims (including within supply chain as a point of escalation).

c. Deliver Commercial Programs on Client X account including deployment of specific and relevant commercial initiatives proven to positively impact margin across Client X contract.

Success criteria:

• Account margin growth and precedents set for sustainable long-term profitability.
• Account margin deterioration avoided, and downside risks mitigated.
• Client satisfaction

2 – Commercial Best Practice

a. Contribute to the ongoing improvement and raising the bar for commercial and contract management process and tools across Client X account. Participate in functional workstreams/teams across the wider Commercial Excellence organisation where applicable, leading the thinking and delivering on action points.

b. Provision of up-to-date Contract Exec Summaries and commercial guidance materials for the on-account teams.

c. Deliver on-account training bespoke to terms and lifecycle stage of the Account contracts, both internally and client facing.

d. Maintain exec sources of contract data, locally and aggregated. Review and interpret said data to provide management insight and benchmarking.

Success criteria:

• Commercial acumen enhanced across the Client X account team.
• Margin opportunity identification originating freely around the account – development of a commercial culture across the CBRE account team.
• Business controls (policies and processes) serve to protect and enhance margin e.g. optimised contractual change control processes.
• Management insight on commercial factors readily available when needed.

Person Requirements

Essential:

· Degree qualified or equivalent. All degree subjects considered.

· Ability to demonstrate relevant knowledge, skills and experience, with typically around 5+ years in a comparable commercial role, including but not limited to contract negotiation and on-going account management (up to 2 of the 5 years could be performed as part of a structured training program or graduate scheme).

· Strong commercial acumen and proven ability to affect sales and profit figures.

· Excellent communication skills, both verbal and written with fluency in English.

· Strong analytical skills and a measured approach to decision making, including good understanding of management accounts, in particular P&L.

· Self-motivated individual, experienced and comfortable with complex problem solving and providing solutions based advice and guidance to multiple stakeholders.

· Client focused approach.

· Proven track record of working with, educating and influencing a broad range of internal and external stakeholders at all levels.

Desirable:

· Post Graduate qualification

· Additional language skills

· Facilities Management or Real Estate sector experience

ADM unlocks the power of nature to enrich the quality of life. We’re a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We’re blazing new trails in health and well-being as our scientists develop ground breaking products to support healthier living. We’re a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We’re an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we’re a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.com.

Your Responsibilities

This role will provide team leadership for End User Compute team members and requires both hands-on delivery of support and responsibility for overseeing delivery of support across regional locations. The job split is as follows:

• End User Computing Support (Weight 60%) – Resolve incidents and action requests for end user computers, computer peripherals and phones.
• Networking and Data Centre Teams Support (Weight 10%) – Provide in-country assistance to the global Networking and Data Centre Services teams for purchasing and hands-on-wires support
• Project Support (Weight 10%) – Provide in-country support for the execution of projects.
• Leadership (Weight 20%) - Overseeing delivery of support in all [country/region] locations and managing those Support Delivery team members based in Singapore, Philippines, Japan etc.

Your Profile

• 5+ years working experience in support of end user hardware and software
• ITIL certification preferred
• Experience in using a ticketing tool for managing incidents and requests
• Setting up computers, computer peripherals and phone handset on end user desks
• Computer management in Active Directory
• Imaging computers with a standard operating environment (SOE)
• Installing software
• Configuring printers and installing printer drivers
• Basic configuration of Windows 10 and 11 operating environments
• Proficient in using Microsoft Outlook, Word, Excel and PowerPoint
• Proficient in using Apple iOS devices such as iPhones and iPads
• Installing network and server equipment in racks (hardware only)
• Patching network cables to switches
• Interfacing with vendors for the procurement of hardware or requesting support
• Providing IT advice and training to end users in line with company guidelines, policy and standards
• Supervising and coaching team members

Are you a dynamic, results-driven individual with a passion for interior design and a knack for sales? We are seeking a Sales Manager to join our team. As a Sales Manager, you will play a pivotal role in driving our sales efforts, fostering client relationships, and contributing to our company's growth and success.

Key Responsibilities:

• Sales Strategy: Develop and execute effective sales strategies to achieve revenue and growth targets for our interior products and services.
• Team Leadership: Lead, mentor, and motivate the sales team to achieve individual and team sales goals. Provide guidance, coaching, and training as needed.
• Client Relationships: Build and maintain strong relationships with clients, architects, designers, and contractors to understand their needs and provide tailored solutions.
• Sales Pipeline Management: Monitor and manage the sales pipeline, ensuring timely follow-up, accurate forecasting, and efficient conversion of leads into sales.
• Product Knowledge: Stay up-to-date with our product offerings, market trends, and competitors to effectively communicate the value of our products to clients.
• Customer Satisfaction: Ensure exceptional customer satisfaction by addressing inquiries, concerns, and feedback promptly and professionally.
• Market Research: Conduct market research to identify potential opportunities, target markets, and emerging trends in the interior design industry.
• Reporting: Generate sales reports, analyze data, and present findings to senior management to make informed business decisions.

Qualifications:

• Proven track record of success in sales, with at least 1 year of experience in a leadership role.
• Strong understanding of the interior design industry and products.
• Exceptional interpersonal and communication skills.
• Excellent negotiation and closing abilities.
• Proficiency in CRM software and sales analytics tools.
• Leadership and team-building skills.
• Ability to work independently and collaboratively.
• Willingness to travel as needed.

If you are a strategic thinker, a motivator, and a sales enthusiast with a passion for interior design, we invite you to join our team and help us transform spaces into beautiful, functional, and inspiring environments.

JOB RESPONSIBILITIES

• Advise and support other department heads on people management matters
• Administer the preparation of job descriptions, ensuring that they are up-to-date and follow the established format
• initiate and administer the annual performance management exercise and follow up to have the performance ratings finalised
• Review and recommend compensation structure and practices and salary ranges
• Initiate and manage the annual salary increment, performance bonus and promotion exercises
• Recommend or develop HR policies, procedures and practices and document them in HR manuals.
• Ensure delivery of HR services, adhere to organization HR processes and policies and compliance with local laws and regulations.
• Deal with or advise other department heads to manage employee grievances and disciplinary matters
• Lead, mentor and guide the HR/Admin Team, ensuring that they perform competently and grow personally and professionally.
• To perform any other ad-hoc work duties as and when required by Management

Requirements:

• Minimum Bachelor's degree in relevant business or HR discipline
• Team player actively contributing to positive team spirit, possess a strong desire to create and maintain a unique office culture
• Experience in working on/managing complex projects, commit to work in face pace environment
• At least 5 years of generalist experience in a HR function with exposure to talent

Your responsibilities as Tax Manager are as follows:

1. Work in the role of team leader on tax related matter under the supervision of directors to ensure that these assignments are executed based on the relevant professional requirements and on a timely basis.
2. Provide guidance and supervise the work of junior colleagues on the preparation of clients’ tax computations and tax returns.
3. Develop and maintain professional relationships with clients.
4. Advise clients on corporate tax, GST and personal tax matters.
5. Provide comprehensive and effective tax compliance and advisory services to clients across a wide range of industries.
6. Assist in training and technical matters of the firm.
7. Assist the administrative functions of client portfolio management.

Requirements:

1. Degree/ Diploma in Accountancy or Tax qualification or a professional qualification.
2. Proactive, committed and a team player.
3. Minimum 5 years relevant experience in a public accounting firm.
4. Good communication & interpersonal skills.
5. Able to perform under pressure.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

>Coordinate daily customer service operations (e.g sales processes and payments)

>Track the progress of weekly, monthly, quarterly and annual objectives

>Monitor and maintain store inventory

>Evalute employee performance and identify hiring and training needs

>Supervise and motivate staff to perform their best

>Coach and support new and existing Sales Associates

Duties

· Respond to all incoming calls regarding the customers’ issues especially relating to termination requests and turn them into contract renewal.

· Answer all incoming calls promptly and effectively in an efficient and professional manner.

· Document all calls and actions taken into system ensuring that all updates and amendments are accurate.

· Follow through and take ownership on all queries from customer where possible.

· Work towards KPI set by Leader.

· Able to work unsupervised and maintain professionalism.

· Good incident knowledge in the market as a reference to overturn a termination request relating to security needs in homes and businesses.

· Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.

Requirements

· 1-2 years’ relevant experience within a call centre working environment in banks / telcos preferred

· Min. Nitec in office administration

· Experience with Microsoft Office and able to demonstrate diligence and meticulous traits

· Possess customer centric qualities

· Good interpersonal & phone communication skills.

· Bilingual in English and Mandarin (due to high volume of Mandarin speaking account holders)

· Able to commence work on short notice

· Strong understanding how subscriber life cycle works

· Passion in learning new skills, product, technical knowledge

· Shows tenacity in finishing, especially in the face of resistance

· Pursues everything with energy, drive, and a need to finish

· Strong team player with strong teamwork capability

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Our client, an insurance broker in Singapore is looking for candidates to join their expanding business as a Senior Policy Servicing Executive.

Key Responsibilities:

• Prepare and send Annual Review package for Insurance Policy.
• Prepare and send Quarterly Statements.
• Familiar with various Insurers ‘Statement and product features.
• Handle enquiries from internal and external stakeholders.
• Provide accurate and timely assistance to consultants.
• Ensure accuracy and efficiency in data entry.
• Escalate any system or process errors to prevent future repeated errors.

The ideal candidate will possess the following:

• Diploma / Degree with at least 1-2 years of working experience in the insurance industry.
• Excellent in both verbal and written communication skills
• Customer service oriented and problem-solving skills

Interested candidates are invited to submit your resume to [email protected]

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D

License Number: 10C5117

EA Personal Registration Number: R22107677

Location: 36 Purvis Street (Nearest Mrt : Bugis / City Hall)

Working Days : 5 days (Mon to Fri)

Working Time: 2 Shifts，9.30am to 6.30pm / 2pm to 10pm

Company Profile:

We are a company focusing on stock software analysis and software course learning, with a strong technical research and development team and an excellent sales team. We provide comprehensive stock software solutions and professional stock software course training, have served hundreds of customers, and have been highly praised by customers.

Key responsibilities:

• Improve and organize customer information.
• Timely answer customers’ questions, and remind customer to renew or upgrade products.
• Arrange one to one teaching, coach software operation for new customers.
• Provide specific training according to the learning situation of clients to help them improve their investment level.
• Establish good cooperative relationship with customers.
• Simple video editing skill.

Requirements:

• Diploma in any relevant fields.
• At least 1 year of relevant work experience. We also are open to considering candidates who are new to the workforce and eager to learn and grow with us.
• Excellent communication and interpersonal skills
• Ability to work well in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and ability to maintain accuracy under pressure.
• Proficient in MS Office and other relevant software.

Employee Compensation and Benefits:

• We offer competitive salary and benefits packages, as well as opportunities for career development and advancement within our organization.
• Entitled for the stipulated public holidays.
• Free learning of stock investment professional technical knowledge and practical skills.
• Free use of internationally advanced smart share investment software without alternative products.
• Provide free training and enjoy the opportunity to learn and improve with the company's lecturers.

If you are inexperienced but love to learn and are interested in the stock market and the financial industry, you are welcome to join us.

• Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
• Responsible for the proper, efficient and profitable functioning of the hotel
• Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
• Asisst in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
• Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

Job Description

• Business Development, driving client acquisition and new user growth.
• Lead and take accountability for client servicing, media relations, local and regional account management.
• Build strategic relationships and partner with key industry players, agencies and vendors.
• Marketing duties, such as Social Media management, developing marketing campaigns, operation strategy development and implementation.
• Develop marketing strategies, such as competitive product analysis and research for optimisation of business model.
• Branding, ie. Creating a lasting impression among app users and improving product sales and market share.

Qualification

• Degree in Business Management or Sales and Marketing.
• 3 years of experience
• Working experience in international FinTech/Tech/Construction/Startup
• Experience managing and analysing online marketing campaigns with good client relationship management.
• Passionate about learning, new technology,

• Business Development, driving client acquisition and new user growth.
• Lead and take accountability for client servicing, media relations, local and regional account management.
• Build strategic relationships and partner with key industry players, agencies and vendors.
• Marketing duties, such as Social Media management, developing marketing campaigns, operation strategy development and implementation.
• Develop marketing strategies, such as competitive product analysis and research for optimisation of business model.
• Branding, ie. Creating a lasting impression among app users and improving product sales and market share.

Qualification

• Degree in Business Management or Sales and Marketing.
• 3 years of experience
• Working experience in international FinTech/Tech/Construction/Startup
• Experience managing and analysing online marketing campaigns with good client relationship management.
• Passionate about learning, new technology,

About the role:

Manage and retain institutions in the “strategic” customer base in SEAHK

1. Grows and Expands Account Relationships: Identifies key account stakeholders and implements strategies to grow and expand those relationships
2. Analyzes Account Health & Mitigates Risks: Analyzes usage data to understand customer health and trends; Leverages data to proactively identify and mitigate issues
3. Services Accounts & Defends Revenue: Manages relationships with key stakeholders and responds to customer issues or questions in a prompt and effective manner
4. Completes In-Depth Customer Research: Leverages various sources to research customers and their needs; Seeks out market insights and trends; Uses research to tailor outreach and plan for customer meetings
5. Acts as a Collections Advisor: Identifies collections gaps and recommends journal/non-journal products to improve research and teaching outcomes
6. Manages Opportunity Pipeline: Follows Wiley sales processes and opportunity management approach; Captures efforts in a common and consistent way in CRM
7. Influences Through Value-Selling Behaviors: Influences customers with a value-driven approach throughout the sales process; In written and verbal communications and in presentations
8. Excels at Team Collaboration: Exhibits strong collaboration and teamwork to impact common account revenue goals.

How you will make an impact:

• Manages a portfolio of institutional accounts, and consortia, in a pod structure with SAM (Strategic Account Manager), CSM (Customer Success Manager), and SC (Sales Coordinator) teamwork.
• Manages and renews TA (Transformational Agreement) paperwork and compliance requirements annually (or, as needed) with institutions.
• Manages and renews journal and non-journal products in the “strategic” customer base.
• Identifies and manages non-journal cross-sell leads based on institutional-level collections needs.
• Works with the CSM to drive success in the management of existing TA customers.

We are looking for people who:

• undergraduate degree
• 3+ years of experience in the publishing industry
• Strong email/written communication skills
• Experience selling and managing academic research subscriptions, and products.
• Experience working in a highly collaborative team environment.

Job Description:

• Assist P&L Head to oversee, plan and manage daily logistics, warehousing, and transportation operations
• Perform continuous improvement activities on outbound/inbound logistic flows, cost savings and operational efficiencies
• Lead periodical stock take /cycle count, inventory adjustment and handle claim documentation on cargo damaged etc.
• Prepare management reports to ensure that the management has the relevant information needed to support strategic decision-making
• To oversee the warehouse safety to provide a safe and clean workplace for employees
• Ensure timely and accurately billing to customers
• Any other ad hoc assignment as assigned by the Management

Job Requirements

• Minimum Certificate or Diploma in Supply Chain / Logistics Management or Operations Management
• 5 to 8 years of 3PL / Logistics experience with at least 3 years in managerial/supervisory position
• A multi-tasker with strong initiative and self-motivated with good learning mindset
• Proficient in Microsoft PowerPoint and Excel with data manipulation skills ability
• Understand WMS, TMS, OMS
• Trained in 5S, Kaisan, TQM and/or other productivity management system
• Able to handle basic project and account management
• Able to work in 3D environment

Location: 70 Alps Avenue, Singapore 498801

Baker Tilly in Singapore

Baker Tilly is a full-service accounting and advisory firm that offers industry specialised services in assurance, tax and advisory. With a focus on serving entrepreneurs, family-owned business, not-for-profits to public-listed companies, we help our clients plan for the future.

The Governance and Risk Team in Baker Tilly is a dynamic and fast expanding team within the Advisory Practice which prides itself in delivering high standards of professional services to clients. The services that we offer include:

• Internal audit outsourcing/ co-sourcing

• Enterprise risk management

• Forensic/ investigative reviews

• Business processes, strategy and management consulting

• ESG & sustainability consulting

We are the trusted advisor to many public listed companies in Singapore, Hong Kong and beyond. These clients span from family owned enterprises, multinationals, small and medium enterprises to not for profit organizations. They belong to varied industries and operate in many jurisdictions across the world. We consider the circumstances that are unique to every client and tailor our recommendations in a way that seeks to exceed the expectations of the client.

We are an equal opportunity employer, committed to diversity and inclusion, offering a work environment free from discrimination and harassment. Our dedication to employees, offering opportunities for challenges and growth, celebrating team and individual achievements, creates boundless opportunities for our employees to shine. A highly collaborative culture defines who we are and we strive to maintain a culture that facilitates sharing, candour, growth and encouraging our employees to become the best version of themselves.

The Role- Manager (Forensics Services)

As part of our growing Governance and Risk Advisory Practice, we are inviting highly talented individuals to join us as a Manager-(Forensics Services) to deliver Forensics/Investigation and Litigation Support services to our clients.

Responsibilities

• Frontline role conducting and leading forensic audits and producing quality forensic reports for our clients

• Performing analytical procedures on data sets and auditing complex business processes to identify, report anomalies and recommending performance enhancements suggestions.

• Develop an in-depth understanding of the function to be audited, summarize findings and identify improvements.

• Play a key role in managing and supporting operational forensics audits from start to finish.

• Assisting and providing support for practice development activities.

Requirements

• Recognised university degree or equivalent experience.

• CPA, CA, CIA or CFE preferred but not a must.

• At least 2-5 years of related experience in internal audit, financial audits or investigations.

• Able to conduct interviews and produce quality reports independently

• Familiarity with Data Analytics or Computer Imaging will be advantageous

Market competitive total remuneration and training will be provided for the right candidate.

To apply, please email your CVs to [email protected]

Hi,

We are hiring a general manager for our group of restaurants

Requirements:

-At least 10 years experience in Fnb Industry

-At least 5 years of experience in a General Manager capacity

-Experience with pre - opening is a must

-Experience negotiating trade deals with beverage and food suppliers

-Fluent in English

-Competent in Microsoft office including excel

-Experience in managing multiple outlets

-Able to work with management to come up with strategies to meet KPI

-Experience in overseas expansion is a plus

-Able to relocate if required

-Able to work with key industry stakeholders to negotiate for agreements inline with company KPI

-Track record of strategizing, executing and evaluating marketing campaigns

-Experience working with chefs in the industry for collborations and pop up events

ABOUT THE ROLE

Our Sales Manager are the driving force behind our market growth.

• Acquire and develop sales opportunities including but not limited to, referrals, networking, cold calls, and face-to-face meetings
• Diligently follow up and close sales opportunities
• Conceptualise and execute sales promotional strategies to drive customer acquisition and growth
• Consult and recommend our products and services to school decision makers while communicating the value of joining the LittleLives ecosystem.
• Work closely with the Customer Success team to facilitate successful solution adoption and partnerships with new clients
• Constantly relay and generate feedback regarding future product improvements, strategic marketing initiatives for new and existing partners

REQUIREMENTS

• More 3 years of B2B Sales in SME Segment
• Ability to sniff deals and opportunities
• Able to communicate effectively with a broad range of audiences to sell LittleLives' products
• Able to build positive, lasting relationships with clients
• Analytical, detail-oriented, and conscientious
• Great interpersonal and communication skills
• Experience preferably in B2B sales of SaaS services

WHAT YOU CAN ACHIEVE WITH US!

• Meaningful work that allows you to fulfill your purpose by doing your best to digitalise the education industry.
• Learning opportunities from team leads who genuinely believe people are the company’s key success factor
• Flexible work arrangements and supportive teammates.
• Opportunity for international exposure with a global team and goals to enter markets around the world.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Administrative Support: Support OIE team with administrative matters including finance, travel, procurement, and scheduling.
• Procurement: Handle procurement processes in line with the organisation's guidelines and processes. Ensure that all purchasing activities adhere to the company's policies and quality standards.
• Budget Management & Reporting: Oversee and manage OIE's budget, ensuring all financial activities are conducted in line with allocated funds. Monitor expenditure and provide timely and accurate financial reports to management for review. Prepare and present regular reports on budgetary performance, procurement efficiencies, and other administrative metrics.
• Travel Coordination: Organize travel itineraries, arrangements, and reimbursement. Liaise with travel agencies and service providers.
• Scheduling: Manage the scheduling and communication of OIE team meetings, appointments, business engagements, and events.
• Executive Assistant Duties: Provide administrative support to OIE Director, including calendar management, correspondence handling, and minute-taking.
• Associated Responsibilities: Providing any other administrative support to OIE team and, where needed, to Office of Partnerships & Engagement team.

• Diploma or Degree with minimum 3 years of relevant work experience.
• Education and/or experience in finance and business administration preferred.
• Demonstrated proficiency in budget management, procurement, and administrative support.
• Familiarity with office administration software such as MS Office, SAP, Prophix.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Good understanding of finance, procurement, travel, and claims processes.
• Good verbal and written communication skills.
• Detail-oriented with a high level of accuracy and efficiency.
• Ability to work independently and with a fast-paced and growing team.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

• Manage and oversee day to day construction activities of the project
• Monitor and control the general workers deployment on site
• Carry out work scheduling,material requistion planning,project coordination,and documentation.
• Approve Project Plans
• Prepare and Submit progress Reports
• Mediate on site Conflicts
• Coordinate Training and Development activities for employees.
• Conduct Staff Performance reviews
• Track and monitor project progress ,adhering to prearranged standards.
• Ensure Compliance across the worksite.
• Oversee daily Operations.

>Help managers complete daily tasks

>Understand each department daily processes and goals

>Provide administrative support

>Help managers in evaluating performance

>Keep track of business revenue

>Following all company regulations, and health and safety

codes.

>Observing and learning from experienced staff members.

Admin/Secretarial, Customer Service, Personal Care/ Beauty,

Sales / Retail

Other non-tertiary or general post-secondary qualifications / IB/ High School Diploma

KEY RESPONSIBILITIES / DUTIES

· Acquire new clients, deliver and exceed sales targets assigned.

· A key link in the communication to clients for sales and order fulfilment, including but not limited to address their queries, anticipate issues and ensure order issues are resolved, on-time delivery are met and manage the critical expedites.

· Retain existing clients and ensure timely follow-up on their renewal status.

· Review and guide clients on the documents required for certification.

· Monitor, track and advise clients on their applications status.

· Facilitate problem resolution to increase customer satisfaction.

· Ensure timely and accurate response to clients’ inquiries.

· Ensure that the clients’ databases are updated periodically.

· Identify, propose and implement improvements to the process to meet customer critical issues.

· Research and solicit potential sponsors for SEC programmes.

· Organizing campaigns that will lead to donations.

· Develop funding proposals and sending these to potential sponsors.

· Liaise with the social committee regarding sponsor invitations and special functions and events.

· Develop and maintain relationships with existing and potential sponsorship.

· Maintain records of sponsors and donors.

· Provide report at regular meetings as and when required.

· Send out letter/email to current sponsors regarding their commitment for the coming event.

Any other adhoc duties as and when required

JOB REQUIREMENTS

· Degree in Business or Master's Degree in a related field.

· At least 8 years’ B2B proven commercial engagement experience, and at least 5 years of fundraising experience in Singapore.

· In-depth knowledge of local and global environmental issues will be an added advantage.

· Good research and analytical skills.

· Strong stakeholder management skills, tactful and effective with differences of opinion, influences rather than directs.

· Ability to work as a team and work independently.

· Ability to communicate with people at all levels.

· Well-versed with MS Office.

· Adequate Business planning knowledge and project management skills

·Demonstrated ability to manage and execute multiple projects simultenatouesly

·Self-Driven individual with a results-oriented mindset and yet able to work harmoniuously with colleagues.

·Open towards new learnings and handling new projects as and when assigned

>Help managers complete daily tasks

>Understand each department daily processes and goals

>Provide administrative support

>Help managers in evaluating performance

>Keep track of business revenue

>Following all company regulations, and health and safety

codes.

>Observing and learning from experienced staff members.

Admin/Secretarial, Customer Service, Personal Care/ Beauty,

Sales / Retail

Other non-tertiary or general post-secondary qualifications / IB/ High School Diploma

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Security Manager to join our team!

As a Security Manager we rely on you to:

The Security Manager is to assist Director of Security is responsible for the overall operational capability, monitoring standards and procedures, developing security awareness, enhancing communication, implementing structured training procedures, provide guidance and undertaking security audits.

• Provide assistance and advice where security situations arise
• Monitoring security related cases and recommending course of action
• Ensuring crime reports are property investigated and processed
• Ensuring effective communication between hotels on security related issues and escalating these where appropriate to management
• Promoting staff awareness in relation to security related issues

Requirements

• Candidate must have completed minimally Secondary School “O” Levels, and/or NITEC / Diploma in Safety and Security
• At least 3 years of working experience in the related field is required for this position
• Candidates must be able to converse and write in English
• Candidates must also display alertness, good communication skills and honesty