Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal-Certified Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] AND WhatsApp to 9857-9292 for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Job Overview:

Curate Kitchen Pte Ltd is one of the leading F&B companies. We are seeking a highly motivated and experienced Channel & Field Marketing Manager to join our F&B team. This role is crucial in driving the company's overall marketing strategy and expanding its market presence. You will be leading a team of passionate and fun marketers, working closely with sales teams, R&D, and the CEO's office to ensure marketing initiatives are aligned with business goals. This role requires a strong combination of creative thinking, analytical skills, and the ability to collaborate with cross-functional teams to achieve results.

The ideal candidate will have a strong background in both channel and field marketing, with a focus on creating innovative marketing strategies to increase brand awareness and drive sales.

Responsibilities:

1. Develop and implement channel marketing strategies to drive business growth and revenue.

2. Collaborate with internal teams to identify and cultivate strategic partnerships and distribution channels.

3. Manage relationships with key channel partners, including negotiating contracts and securing advertising opportunities.

4. Plan and execute marketing campaigns targeting specific customer segments, utilizing both digital and traditional marketing channels.

5. Conduct market research to identify key trends and opportunities, and provide actionable insights to the management team.

6. Monitor and analyze marketing activities, including campaign performance, ROI, and market trends, and make recommendations for improvement.

7. Plan and execute field marketing initiatives, including trade shows, conferences, and promotional events.

8. Develop and maintain a strong network of industry contacts, including influencers, media partners, and potential collaborators.

9. Collaborate with the creative team to develop marketing collaterals, such as brochures, catalogues, and presentations.

10. Stay up-to-date with industry trends and best practices in channel and field marketing, and incorporate innovative ideas into marketing strategies.

11. Strong attention to detail and quality control.

12. Willingness to join as needed for events and client meetings.

Qualifications:

1. Bachelor's degree in Marketing, Business Administration, or a related field.

2. Minimum of 5 years of experience in channel and field marketing, preferably in the F&B or hospitality industry.

3. Proven track record of developing and executing successful marketing campaigns and strategies.

4. Strong project management skills with the ability to handle multiple projects simultaneously.

5. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.

6. Proficiency in digital marketing tools and platforms, such as Google Analytics, SEO, SEM, and social media marketing.

7. Ability to analyze complex data sets and provide actionable insights.

8. Highly creative and innovative mindset, with a passion for driving results and achieving business objectives.

9. Self-motivated and proactive, with the ability to work independently and as part of a team.

If you are a highly motivated and results-driven individual who is passionate about marketing and the F&B industry, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the best fit for this position.

Please note that the above roles and responsibilities are not exhaustive and may evolve to meet the changing needs of the organization.

We look forward to reviewing your application and potentially welcoming you to our team.

To apply, please email your resume and a cover letter outlining your relevant experience and why you are interested in the role to [email protected]

WhatsApp: +65 8733 1975

Job Description:

• Achieving sales targets through promoting the Company’s Forwarding Business and acquisition of new potential customers to increase customer’s portfolio.
• Seek new customers. Building pipelines, segmentation, and accurate forecasting in line with Company’s services and strategy.
• Identifying New/ Existing business opportunities in Forwarding & 3PL, establish and build pipelines, segmentation & Key Account customers, develop new businesses and strengthen business relationship.
• New Business Development (Hunter 80%) and Current Account Sales Management (20%). Delivering volume and revenue targets for the Freight Forwarder sales channels while remaining focused on relationship building with customers for fostering profitable sales.
• Assess customer’s needs, matching these with Company’s services and provide solution to customer to acquire new business.
• Acting as main contact to communicate with customers, as well as liaising with both operation teams and overseas offices and ensuring that enquiries/ problems/ Issues are being appropriately dealt with professionalism.
• Working with overseas agents, sharing customer & market Information.
• Assist superiors to prepare monthly pipelines updates, target customers, achievement & review business operations & plans.
• Generate sales leads and opportunities.
• Participate in developing sales strategy and activities.
• Prepare weekly/ monthly/ update reports on pipelines, sales targets, budgeting achievement and review of new opportunities and business plan.
• Achieving and monitoring of customer’s KPIs & initiatives to ensure delivery of quality, reliable and scalable productivity to meet customer’s satisfactions.
• Delivering volume and revenue targets for the Forwarding sales channels while remaining
• focused on relationship building with customers as well as fostering profitable sales.
• To guide junior/ new Sales staff and provide on-the-job training and job shadowing to enable them to be successful in their roles.
• Carry out any ad-hoc tasks/ projects as and when assigned by the Company.

Job Requirements:

• Minimum 5 to 7 years customer-facing sales experience in freight forwarding.
• Solid experience in customer acquisition and account management in freight forwarding industry.
• Must possess strong selling, presentation, and analytical skills.
• Excellent personal presentation and strong written and verbal communication skills in English.
• Proficient in MS Office applications
• Self-motivated and driven to plan and execute sales generation.
• Excellent organization skills with ability to take initiative and prioritize work, while paying attention to detail.
• Able to work under pressure and solve problems independently.

CORE JOB SCOPE

· Responsible for the planning and execution of routine/shutdown, preventive maintenance of the plant’s process instrumentation, control value, electrical power/distribution system equipment etc to achieve reliability target. Responsible for Energy saving initiatives

· Responsible for facilities management and supervising maintenance & facility team

· Supervise and ensure E & I works, installation and calibration activities are completed in accordance to the company’s guidelines and environmental, health and safety standards

· Ensure data collection and preparation of all reports for efficiency analysis and maintenance

· Maintain GMP & GDP for specification data sheets, drawings, spare parts, ISO and customer audits

· Provide leadership and guidance to overall management off the manufacturing site’s environment, health and safety compliance that are critical to well-being and protection of employees and contractors

· Responsible for the planning of maintenance & facilities budget

· Manage Site, Regional & Global Projects/Initiatives as assigned

· Any other duties as and when assigned by superior from time to time

POSITION SUMMARY

As our Coffee Specialist (Customer Service & Contact Center), you will act as our Brand ambassador to deliver world-class customer service continuously throughout the customer lifecycle and engage with our customers across a number of touchpoints. You will elevate the customer experience with functional and behavioral expertise, creating brand engagement and loyalty while always emphasizing customer centricity.

A DAY IN THE LIFE AS Coffee Specialist (Customer Service & Contact Center) – Nespresso Singapore

As our Coffee Specialist for Customer Service & Contact Center, you will engage and build rapport with our customers to understand their needs well, and provide concise solutions through various touchpoints such as phone, digital or social media to deliver exceptional service.

You will provide one-stop shop services for any of our customer needs, including but not limited to product information, delivery slots and machine troubleshooting. You are constantly delivering an unbeatable level of service to the customers, aligned with Nespresso brand values and standards. You will be involved in identifying and proposing areas for improvement in processes, tools, trainings, speech and services to ensure continuous improvement to the customer journey and lifecycle. You should raise and share valuable customer insights, proposing suggestions and feedback to improve the customer experience as well.

WHAT MAKES YOU SUCCESSFUL

• Passionate, customer-driven attitude and does not give up in the face of challenges but works to find the best solution for our customers
• Experience in customer service / sales environment is an added advantage
• Ability to multi-task well and in a fast-paced environment, using a variety of different digital tools and platforms during the course of handling every contact
• Strong interest in the coffee and service industry
• A team player who supports his/her team in meeting department goals yet is also someone who can work independently with minimal supervision
• Solution-driven, meticulous and accurate
• Being able to context-switch quickly when being tasked to handle various tasks depending on dynamic changing needs of our daily operations

A Day in the Life
• Perform Project Management
• Prepare BOQs, manage project budgets and ensure healthy profit margins
• Prepare tender submission and proposal
• Provide client servicing, including and not limited to sales conversion
• Liaise with clients and brief designers on project requirements
• Check design and technical drawings
• Deliver client presentations
• Brief and manage suppliers, negotiate and ensure the delivery of project
• Plan and manage project schedule
• Carry out site management
• Conduct quality inspections on fabrications at suppliers’ factory and on-site
• Liaise with clients on feedback and variation orders
• Handle project administration and documentation, including PE endorsements, authority approvals, purchase orders, payment requisitions and invoicing
• Prepare progress and project reports
• Follow up with clients for payment
• Conduct toolbox, progress and post-mortem meetings
• Manage dispute resolution with suppliers or team

Who We Are Looking For
• Diploma/Degree in Construction Management/Civil Engineering/M&E Engineering
• Minimum 3-5 years of related experience preferably in construction or thematic & museum
• Good knowledge in every operational and technical aspects
• Possess excellent written and verbal communication skills
• A team player and able to multi-task

• Able thrive in a fast paced environment

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• A ‘ready to serve’ mentality and a ‘willingness to serve’ heart
• 5 days’ work week (require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home
• Preferably two years of working experience in similar field
• Able to communicate / written with English and Mandarin in order to assist Mandarin speaking clients on their queries and concerns.
• Self-motivated, team player and able to work independently with minimum supervision

* The office will be relocated to Genting Road in April'24.

Job Description: -

Counter (Primary Responsibility)

• Attend to walk-in customers, be it
• General Enquiries
• Repairs (First-Level Check)
• Products(s) Viewing & Introduction
• Showroom Sales
• Shell Escape Redemption
• Receiving inbound and making outbound calls
• Showroom maintenance (house-cleaning etc.)
• Administrative works (paper works etc.) related to counter and showroom
• Follow-up on customers’ & dealers’ repair sets
• Assist Call Centre when called upon
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls
• Administrative works (paper works etc.)
• Assist to handle enquires from our Business WhatsApp
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Requirement: -

• A ‘ready to serve’ mentality and a ‘willingness to serve’ heart
• 5 days’ work week (require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home
• Preferably two years of working experience in similar field
• Able to communicate / written with English and Mandarin in order to assist Mandarin speaking clients on their queries and concerns
• Self-motivated, team player and able to work independently with minimum supervision

* The office will be relocated to Genting Road in April'24.

ob Responsibilities:

• In charge of BIM Team consisting of BIM Coordinators & Modellers.
• Manage process of exchange, collaboration and coordination of BIM data with consultants, contractors and other stakeholders
• Lead in BIM implementation, Standards, Modelling workflow & methodologies during design, construction and handover of the projects.
• Actively promote advanced and innovative BIM-based methodologies towards integrated practice,
• Prepare, execute and maintain BIM strategies and plans.
• Support and provide review on BIM Project Models, workflows and methodologies to ensure timely delivery of projects deliverables.
• Any other adhoc duties as assigned by management.

Job Requirements:

• Minimum a Diploma or Degree in Engineering with at least 6 years and above of working experience in construction, design, drafting or coordination in services.
• Well-versed in Singapore BCA BIM e-submission (Corenet X) process, requirements and guidelines
• With at least 6 years of BIM coordination/management experience in the relevant industry for large scale projects, preferably civil engineering projects.
• Self-motivated, able to assume responsibility and ability to handle pressure.
• Good communication and documentation skills.

A Day in the Life

• Meet given sales target
• Establish good working relations with new and existing clients for potential businesses
• Manage client’s expectations on project, event or exhibition requirements
• Generate sales leads and businesses (with cues from marketing or external)
• Develop potential sales leads
• Visit sites to service clients to obtain feedback on project quality and solicit new clients
• Attend networking sessions to solicit for new businesses
• Liaise with clients on project details, design concepts and requirements for exhibitions and events
• Brief Designers on specifications and concepts of project.
• Work with designers on concept requirements and designs based on clients requirements
• Budgeting and cost management for submission and client's review
• Prepare tender documents
• Work with operations to deliver projects based on clients requirements
• Responsible for operations execution of projects based on clients’ requirements
• Assist Operations to resolve operational issues related to projects
• Manage and ensure all administrative requirements of the projects are completed on time
• Any other ad-hoc matters that is required for the team

What we are looking for

• Minimum Degree/Diploma preferably in events/hospitality/construction management
• 2-3 years’ experience in an exhibitions and events environmentt
• Possess technical knowledge in conceptual design drawing and floor plan
• Knowledge on furniture, material and finishing will be an added advantage
• Well versed with Microsoft Words/Excel/Project.
• Confident in managing a team to run an operation
• Pragmatic and precise in assigning task
• Good communications and interpersonal relation skill
• Meticulous and able to multitask

Job Description:

• Daily preparation and production of breads and pastries by following standards SOPs.
• Checking and packing of bread items for delivery.
• Maintain cleanliness of workstation at all times.
• Responsible for the consistency and presentation of the products.
• Ensure that all food items are prepared in accordance with SFA/NEA guidelines.
• Assist in maintaining accurate inventory levels of ingredients and supplies.
• Notify the Head Baker of any low stock or replenishment needs.
• Follow established recipes and procedures for consistent product quality.
• Collaborate with the Head Baker on new recipe development and improvements.

Requirement:

• Formal culinary or baking education is a plus.
• 5-8 Years of Proven experience in a bakery or culinary setting.
• Knowledge of food safety and sanitation regulations.
• Strong attention to detail and precision in baking techniques.
• Ability to work in a fast-paced environment and meet production deadlines.
• Excellent communication and teamwork skills.
• Flexibility to work early mornings, evenings, weekends, and holidays.

About the job

A key member as part of the Brand & Digital Marketing team, this role will act as the digital marketing lead for the university. At both the strategic and operational level, the lead will build and champion our digital marketing efforts across various digital platforms, including monitoring trends and insights that will elevate our digital growth strategy, support the SUSS brand impact, student experience and marketing campaign effectiveness.

Key Responsibilities:

Website, Social Channels and Employee Portal

• Lead and manage key digital properties such as SUSS website, employee portal and social media channels that support the University marketing campaign needs, brand building imperatives and achieve positive user experiences.
• Strengthen and drive the smooth operations of the SUSS website and employee portal working closely with internal resources (IT), external vendors and content owners in order to achieve high operational readiness in support of key campaign launches.
• Responsible for the design and implementation of high impact integrated content marketing and social media strategies for the website and social media channels, in collaboration with key internal stakeholders (Brand, Student Admissions, Alumni Relations, key faculty and Schools), with well-defined objectives, metrics and analytics.
• Measure and report performance of all digital assets and campaigns and assesses against goals (ROI and KPIs).
• Collaborate with internal teams to create landing pages and optimise overall user experience.

Digital Campaigns

• Collaborate with Brand/Campaign Managers and other content owners in tactical and strategic thought leadership campaigns.
• Manage and cascade regular campaign and digital performance reports to leadership using digital tools such as Digimind/Meltwater, Google Analytics and other new tools.
• Plan and execute all web, SEO/SEM, database marketing, email, social media, and brand campaigns.
• Contribute to marketing effectiveness by identifying short-term and long-range issues that must be addressed.

Digital Best Practices and Leadership

• Coach junior digital specialists and vendors to deliver outstanding work that is innovative, on-time and on budget.
• Manage digital marketing annual budget and participate in new strategic initiatives in support of the University’s strategic growth plans. Identify trends and insights, and optimise spend and performance based on the insights.
• Sharpen and refine digital marketing strategies in response to economic indicators, changes in supply and demand, evolving customer needs and higher education business conditions.
• Act as the digital evangelist and champion and build a strong community of digitally ready content providers across the university through regular user training, skills upgrading and best practice sharing.
• Brainstorm new and creative growth strategies through digital marketing and plans, execute and measure experiments and conversion tests.
• Utilise strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

Job Requirements:

• Minimum 10 - 12 years’ experience in a digital communications and marketing role in large enterprises or agency environment, at least 5 years in hands-on digital marketing roles.
• University degree in business, marketing or related, blended with skills in IT/project management.
• Digital skills must include:
• Demonstrated experience and success in leading and managing corporate websites marketing strategies, employee portals and local/regional social media strategies.
• Knowledge and familiarity with content management systems (ie Sitefinity, Sharepoint or similar).
• Proven experience and affinity with Martech and how it can be effectively developed and deployed to meet the University’s needs.
• Basic knowledge of HTML and how the web works.
• A passion and appreciation for digital and social media and how it impacts the way we communicate and online brand building.
• Knowledge of social media landscape in Singapore, Asia and China. Experience with managing WeChat and other social media platforms in China.
• Hands on knowledge of SEO, SEM and all key digital tools and metrics such as PPC, CPC, email marketing, social media monitoring and web analytics.-Able to edit short articles for websites and blogs.
• Previous experience in collaborating with broad group of internal and external stakeholders in large organisations.
• Demonstrated experience in managing complex projects with sometimes challenging timelines.
• Actively engaged and savvy in social media and well connected with digital market trends, best practices and digital marketing agencies.
• Demonstrated ability to coach and mentor teams in the digital marketing space and have demonstrated success as a digital influencer in his/her professional career.
• Fluent written and spoken English skills
• Strong communication and interpersonal skills.

This role requires high level of commercial awareness, technical risk expertise and the ability to build relationships and manage a wide variety of stakeholders, including Business Heads, Liquidity Risk Management, Finance Reporting teams, and other Treasury Balance Sheet Management teams.

Duties & Responsibilities:

Conduct research and analyses on international developments and industry practices, and develop and analyse policy options to address solvency, liquidity, credit, market and operational risks.

Experienced in navigating the complexities of corporate mergers, overseeing investments in joint ventures, and managing business partnerships.

With a solid background in corporate forex investment strategies, optimizing currency risk management, and ensuring favorable outcomes for the organization.

Experienced in establishing partnerships and securing financing from Chinese financial institutions and Chinese commercial banks to fulfill financing needs.

Skills & Requirement:

Degree Holders in Management or equivalent from a recognized Institution/University. Work experience from MNC main-con or China commercial financial institution is a plus.

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.

A Day in the Life

• Plan work scheduling for event / special projects set-up
• Attend tender briefings and assist in tender preparation, submission and presentation
• Gather costing by requesting for quotes from suppliers on product materials, based on clients’ specifications
• Negotiate best quotations with suppliers
• Prepare BOQ (breakdown of quantity) and PR (purchase requisition)
• List down materials/ fittings/fixtures are required
• Submit best quotes for sales to determine selling price
• Submit material samples for clients to review
• Manage clients’ expectations and provide information and support whenever necessary
• Time management and push execution of scheduling
• Brief and liaise with suppliers on projects’ requirements
• Conduct quality checks on quality of build/fabrication by suppliers to ensure it is in accordance with specifications
• Conduct site audit and measurements
• Site management and co-ordination
• Prepare quotations and progress report for clients
• Client servicing on clients’ feedback, request for additional items and placement of fixtures
• Manage and close projects within stipulated timeline
• Overseas short-term assignment or long term secondment (Asia) may be applicable depending on project

What we are looking for

• Minimum Diploma or Degree education
• Minimum 2-5 years of related experience preferably in construction / events / project management
• Good knowledge of all operational and technical aspects
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast paced environment

Salary will commensurate with candidate’s working experience and qualification

- Have experience in wholesale bread manufacturing for at least 10 years

- Work closely with the management in developing customised recipes for customers and healthier recipes

- Have an acute understanding of our bread production line and be able to respond to machinery breakdown appropriately

- Plan the production schedule

- Review production records

- Manage and train a team of 10 bakers

- Streamline processes and commission any new equipment procured

- High attendance rate and able to cover duties of absent staff at last-minute notice, including shifts at 2am, 3am, 4am, 5am, 6.30am and 8am (normal working hours).

Job Description

• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Provide guidance to engineers/workers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Provide support on technical issues to Client.
• Conduct project meetings with Consultants, Contractors, Clients, etc.
• Attend regular client meetings to provide progress updates.
• Plan site facilities, handle payment verification, and resolve site disputes.
• Monitor ongoing site activities.

Requirements

• Bachelor Degree in Project Management/ Facilities Management/ Construction Management/ Engineering or equivalent with minimum 5 years of relevant work experience or Diploma with minimum 5 years of relevant work experience
• Strong team player with good interpersonal and communication skills
• Multi-discipline background and experience in Planning, Management, Technical & Contractual skills
• Dynamic and comfortable to work in a fast pace environment
• Immediate availability for employment preferred

Well established Freight Forwarding Company Located in Changi Airfreight Centre

Working Hour : Mon-Fri 8.30am - 6pm

Saturday : Alternate Saturday Off

Job Scope:

* Arranging Breakbulk of shipments from Overseas & Prepare documentation

* Custom declaration permit declaration

*Arrange trucking and delivery of import cargo

* Any changes in Flight details or delay in arrival date will be made known to consignee via phone or email

*Ensure all cargoes are sent on good condition and if any damage shall report to Manager immediately

* Complete all necessary documents for Billing

Requirement:

* GCE "O" Level/ Diploma in logistics management or equivent

*1 year of relevant experiences

*Trade Net Declaration Certificate

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.

Company located in Changi Airfreight Centre

Working Hour : 8.30am to 6.00 pm

Key Responsibilities

* Clollabrate with Senior management to align airfreight strategies with overall company objectives.

* Respond to the client in time, work closely with internal teams, build relationships, and retain existing client accounts

* Ensure compliance with relevant regulations and industry standards

*Manage the shipments progress, database, and delivery clerance with transporter

*Provide guidance, training, and support to enhance teams' performance

* Build and maintain strong relationships with Clients, ensuring their airfreight needs are met

*Address and resolve customer concerns promptly

Requirement:

*Diplomat in Logistics or Business Afministration or equivalent

*8 years experience in freight forwarding industry

*Experience in Airfreight operations or Customer Service

Responsibilities

Oversee all project activities, including cost management, project schedule, staff development, site safety and security.

• Manage the day-to-day operational aspects of the projects and exercise a high level of independent judgment in the conduct of business responsibility with minimal supervision.
• Develop and submit progress status reports tracking work progress and cost, proposals, requirements documentation, and presentations.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Responsible for project planning, quality control, risk management for project and site supervision
• Ensure site safety and prepare safe work procedure with Safety personnel
• Liaise with clients, consultants, sub-contractors etc
• Ensure the smooth completion of the project

Requirements

• Recognised Degree in Civil Engineering or its equivalent
• Minimum 10 years of relevant experience in the construction industry
• Independent, good analytical and interpersonal skills
• Only Singaporeans will be considered

Certifications

• Construction Safety Course for Project Managers
• Building Construction Supervisors Safety Course

Thank you for your interest. We regret to inform that only candidates who meet the above requirements will be contacted.

As a Complex Project Manager in IBM, You will
• Be responsible for successful delivery of IBM's largest and most complex SAP Implementation, System Integration and Migration / Modernization client commitments.
• Possess through the experience and understanding on SAP Implementation, Migration, S/4 HANA Upgrade, Cloud migration, RISE Implementation and migration.
• Manage client engagements, ensuring delivery of SAP solutions for complex IT, business and client requirements.
• Responsible to understand the SAP solution, architecture and implementation methodology.
• Responsible for leading a project team in delivering a SAP solution to the client with overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and risk management.
• Be responsible for managing all project resources, including Global Delivery resources, vendors and subcontractors, and for establishing an effective communication plan with the project team and the client. They provide day to day direction to the project team and regular project status to the client.
• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.
• Possess thorough understanding of SAP solution estimation, SOW, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.
• Oversees schedules and budgets to ensure goal attainment.
• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

Your Role and Responsibilities :

You are someone we are looking for if you have the following expertise:

• Experience as a Complex SI Project Management Professional
• Experience in SAP Implementation, Migration and Upgrade.
• Strong experience in Cloud migration (RISE)
• Experience in managing custom application development projects.
• Strong experience in charge of the start to finish delivery of projects
• Accountable for delivery of projects of a high quality, within the budget and agreed timeline
• Plan and manage project scope, schedules and resources on the project
• Identify, assess and manage the risks of the project and take appropriate actions
• Effectively manage the diverse team of stake holders

Desired Background:

• At least 10-year experience with SAP Implementation, Migration Services, Application Modernization.
• Strong experience managing complex SAP program, integrated test and QA projects
• Strong communication, analytical skills and a customer service orientation
• Extensive project management experience and proven skill to ensure that project objectives and goals are met within agreed upon time, scope, resource, budget and quality requirements
• Supports the financial performance of assigned business areas.
• Report and communicate project successes, risks, and status to leadership and stakeholders
• Enforces compliance of project management methodology and deliverables
• Experience directing the work of others and coordinate diverse cross functional teams

A. Overall Purpose Of The Job

Responsible for development and implementation of sourcing initiatives. Manage the incoming RFQs / RFPs to provide the required information in a timely, competitive, and qualitative manor. Develop and implement new sourcing and purchasing strategies for the region.

B. Key Responsibilities

• Responsible for the development and implementation of strategic sourcing initiatives for MedSupply International (APAC) from stakeholder needs analysis to supplier management.
• This role will have a particular focus on, but not limited to, medical products, e.g., Pharmaceuticals, Medical Consumables/Devices and Medical Equipment.
• Help introduce and manage alternative sourcing methodologies for MedSupply International (APAC)
• Develop and implement purchasing strategies.
• Responsible for timely and accurate RFQ process.
• Manage daily purchasing activities, working closely with the procurement team.
• Manage supplier relations and negotiating contracts, prices, timelines, etc.
• This role requires partnership and collaboration with other business units, Quality Assurance, Operations Finance, Pricing, Product Marketing and Sales functions across a varied cross-matrix organization to win new business or retain existing business.
• Propose and implement new ways of conducting business more effectively.
• Other Duties as assigned

C. Job Profile

Required Skills and Knowledge

• Solid understanding of strategic sourcing business practices with strong negotiation skills.
• Knowhow of how healthcare tender business runs.
• Experience in working closely with Global Healthcare organizations with be beneficial.
• Technical knowledge of medical product, eg, Medical Consumables and Equipment
• Knowhow of how RFP to RFQ events are organized, managed and concluded;
• Knowledge of inventory processes, BOM set up and MRP logic.
• Strong problem solving and analytical skills.
• Excellent time management and project management skills.
• Ability to successfully manage numerous projects/tasks simultaneously.
• Previous experience in managing personnel.

Required Competencies:

• Working with People: Demonstrates an interest in and understanding of others; Adapts to the team and builds team spirit; Recognises and rewards the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates self-insight.
• Innovation: Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, takes productive action without being asked.
• Pressure Tolerance: Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms.
• Communication: Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, and manages the emotions of self and others.
• Solution Oriented: Effectively sets and achieves realistic goals, can monitor own progress and assess quality, develops and follows action plans, seeks feedback and modifies accordingly.
• Planning & Organisation: Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and bandwidth, establishes milestones and sets realistic expectations of themselves.
• Adaptability / Flexibility: Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change.
• Be able to walk the extra mile to make the vision of organization a big success.
• Excellent numeric, written, and oral communication skills.
• Excellent presentation skills.
• Strong IT skills and experience with MS Office suite, SharePoint and any other Sourcing/ERP/Procurement environment.
• Ability to work in a multi-lingual, multi-cultural environment where consensus is the norm.

Required Work Experience:

• Successful track record of strategic sourcing to support business growth and product development, preferably in a global or regional environment with minimum 2+ years.
• Ideally, background in medical equipment, device or pharmaceutical sectors; past exposure to contract negotiation and drafting to support global Sourcing agenda.
• Experience in strategic sourcing including driving successful implementation of strategies as well as provide tactical level support.
• Work exposure in international environment: successful track record in working across cultures

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

DOF is a leading provider of integrated subsea project and marine services to the global offshore energy market. Operating since 1981, we are proud of our ability to seamlessly deliver multi-discipline services from a single company. It is the unique combination of expert marine and subsea project teams deployed on owned and operated assets that set us apart from competitors. In addition, our resources and assets are located within all the major offshore energy hubs around the world.

The global fleet of 62 vessels, operates in three segments of the offshore services market: PSV (Platform Supply Vessels), AHTS (Anchor Handling Tug Supply Vessels), and Subsea (Subsea Vessels and Subsea engineering services). Seven vessels currently comprise the Regional Asia Pacific (APAC) Fleet.

This is a permanent position, based in Singapore, accountable for managing our offshore crew in the APAC region. The position reports to the APAC regional management team, with functional reporting to the Norwegian/Atlantic Corporate Headquarters.

Primary Purpose:

As Crewing Manager you will ensure the regional APAC Fleet and Offshore Projects are crewed with a team of highly competent and engaged Marine and Subsea Project crew. Leading a skilled team, you will ensure all offshore personnel deployed on the fleet have the required experience, qualifications, competence and medical fitness to safely deliver high quality offshore operations. Part of your existing skill set will be the leadership ability to maintain the positive, high performance and strong safety culture onboard our vessels.

Role and Responsibilities.

The Crewing Manager will:

• Lead, direct and support the Asia Pacific Crewing Team to ensure our crew travel safely, on schedule, and in accordance with the respective local government requirements in the Asian countries we operate; ensuring up to date compliance with visa, work permit, medical and flag state requirements.

• Manage, mentor and support the APAC Crewing team, including team capability development, resource planning and work allocation; ensure the team is adequately resourced and productivity is maximised to effectively meet project, client and operational needs.
• Be responsible for Subsea and Marine crew competence and capability development and ensure safe manning and compliance with STCW, the Marine Labour Convention 2006 (MLC), Charter Party, Flag state, codes and standards as applicable.
• Interface with Project Managers/Vessel Masters/Superintendents and communicate project and client crew competence requirements; training matrix; schedules and logistics needs to the Crewing Team.
• Communicate regularly with the Vessel Masters to discuss and manage all crew matters including, crew training and competence requirements, crew performance and development and to ensure and maximise crew well-being and mental health.
• Be responsible for resolving swiftly, respectfully and fairly any crew disciplinary and grievance matters.
• Oversee the recruitment of both Casual Subsea Project Crew and Marine Crew; be involved in the recruitment and selection of Senior Permanent Marine Crew.
• Ensure effective implementation and compliance of DOF’s crewing systems, processes and procedures.
• Oversee the Crewing System, ensuring that it is developed, maintained, accurate and up to date, to meet regional needs.
• Responsible for the cost control and cost optimization of the Crewing Department’s budget.
• Maintain professional and industry networks and mutually beneficial relationships with Unions across the APAC Region.

• Proven track record of success in a similar role.
• Leadership skills and substantial experience in international crewing in the Offshore Energy Sector.
• Conversant with both Maritime and Offshore Energy Industry codes and legislative requirements.
• Tertiary Qualifications are desirable, but not essential.
• The personal attributes that would support success in this role include resilience, an ability to work under pressure and with constantly changing schedules and time constraints, a leadership style that helps others to develop and perform, strong listening skills and a passion for continuous improvement.

Our Crew Manager will receive:

• Competitive salary package.
• Flexible work options.
• Great company culture and working environment.
• Support from an international and local team.
• Leadership development and mentorship.
• Access to our Employee Assistance Program.
• The opportunity to work in a safe environment, where all are treated with dignity and respect.

Please apply by submitting your CV and a one-page cover letter which specifically outlines why you believe you are suitable for this role, using the link below. Please note, applications without a supporting letter will not be considered.

Applications close COB Sunday 18 February 2024. Shortlisting and interviews may be conducted prior to the closing date, we encourage you to apply as soon as you are able.

DOF is an employer who embraces Equal Opportunity and promotes diversity in our workforce. We encourage People of all ages and backgrounds to apply.