About the Role:

• Lead a team of property officers and work closely with the Member of Parliament and grassroots leaders in the management of the common areas of the public housing estates.
• Manage the team in achieving key performance indicators as required in property management and compliance to relevant government regulations.
• Work closely with the various grassroots organizations and government agencies on projects to enhance the living environment.
• Plan and implement the Town Councils’ improvement programmes and exercise prudent budgetary control.
• Engage, manage residents’ feedback and to carry out random call back service to residents when the feedback is resolved.
• Assist the PR Team and grassroot leaders to organize grassroot activities.
• Attend MP’s house visits, grassroots and project meetings after office hours when required.
• Attend to urgent cases referred, grassroots leaders and EMSU.
• Do cross audit of estate inspections, arrears visitations and special duties when assigned.
• To be Secretary of assigned subcommittee and follow up on the various projects and as and when special duties assigned.
• Assist General Manager in managing the Town Council and complying with Town Council’s governance and achievements.
• Perform any related duties as required and directed.
• Take accountability and ownership of Workplace Safety & Health (WSH) standards and outcomes in building up a Safety Culture.

About You:

• Proven track record as a PO or SPO in township management.
• Demonstrate positive service attitude and good track record of serving residents and grassroots organizations. Compliments received by residents or GRLs will be an advantage.
• Able to communicate and connect well with external stakeholders and internal customers.
• Demonstrate good teamwork and willing to assist new colleagues.
• Diploma in Building, Building Maintenance/ Management, Facilities Management, or other approved qualifications preferred but not mandatory.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.
• 6 working days

Established in 2013, MICE Depot specialises in the conceptualisation, design, planning and execution of experiential events and activities, such as conferences, creative insights production and digital broadcasts. Through the years, we have worked with a vast range of clients across various industries and regions, due to our resources within APAC and beyond.

We have garnered decades of collective experience within the industry with a team of full-time talent with project-centric expertise backed by quality-oriented controls and processes. With our dedicated team, we work closely with our clients to ensure that their vision and objectives are our top priority, while providing services that exceed expectations every time.

Follow and visit us at:

Website: www.micedepot.com

Instagram: https://www.instagram.com/micedepot/

LinkedIn: https://www.linkedin.com/company/mice-depot-pte-ltd

Facebook: https://www.facebook.com/MICEDepot

Senior Event Manager

The Senior Event Manager will work on simultaneous projects and is responsible for the overall development, planning, production, operations, execution and delivery of meetings, incentive travel, conferences, exhibitions and special events.

Role & Responsibilities

· Work with clients and internal stakeholders to develop successful and memorable events.

· Develop and present proposals, including timelines, budgets and event deliverables.

· Receive, prepare, and conduct external and internal briefings and work-in-progress meetings.

· Allocate tasks and manage the team ensuring that all timelines, budgets and deliverables are met.

· Facilitate creative direction including digital elements of an event.

· Prepare, present, manage, track, reconcile and report budgets.

· Source, review, recommend and manage venues and suppliers; including client nominated venues and third party suppliers.

· Reconcile and present partial and final billings to clients and from suppliers.

· Oversee the event data management process as well as data integrity, compliance and reporting.

· Ensure client needs and expectations are met or exceeded.

· Provide effective support and mentorship to the team.

· Perform other roles & responsibilities as requested based on business needs.

What You Need to Succeed

· Minimum 5 years of experience in the planning, production, operations, execution and delivery of meetings, incentive travel, conferences, exhibitions and special events(MICE) Industry.

· Diploma or Degree in Event Management or its equivalent.

· Competency in managing clients and suppliers relationships, establishing and maintaining trust and loyalty.

· Ability to identify client needs, apply knowledge and experience to deliver innovative solutions.

· Strong analytical and strategic management skills.

· Strong problem solving skills with an ability to anticipate issues.

· Strong attention to detail and able to work well under pressure.

· Strong ability to manage multiple projects, timelines, budgets and deliverables.

· Ability to inspire teamwork and collaboration.

· Proficiency in Microsoft Office and Google Suite applications.

· Proficiency in data management and compliance.

· Excellent oral and written communication skills

This position is not open to third-party recruiting agencies.

Responsibilities:

• Manage a portfolio of clients, ensuring compliance with tax regulations and providing expert tax advisory services.
• Review and offer recommendations on client agreements or documents to ensure compliance and mitigate risks.
• Identify and assess cross-business opportunities for business development while overseeing tax engagements.
• Evaluate clients' portfolios, offering recommendations and solutions to align with target revenue goals.
• Collaborate with staff, peers, and partners to deliver comprehensive tax advisory services to multinational clients across various industries in Singapore and globally.
• Lead and oversee all tax-related engagements and processes.
• Mentor, train, and develop junior staff members.
• Build and maintain strong relationships with clients, networks, teams, and other service areas.
• Participate in ad hoc projects and tasks as needed by the Partner(s).

Requirements:

• Bachelor’s degree in Accountancy, Finance, or a related discipline, preferably with an SCTP-recognized professional qualification.
• At least 6 years of relevant experience, ideally within a professional services or accounting firm.
• Strong knowledge of Singapore Tax guidelines.
• Excellent project management, leadership, and analytical abilities.
• Effective communication skills, with the ability to engage at all levels.
• Team-oriented, motivated, and committed to career growth and development.

Established in 2013, MICE Depot specialises in the conceptualisation, design, planning and execution of experiential events and activities, such as conferences, creative insights production and digital broadcasts. Through the years, we have worked with a vast range of clients across various industries and regions, due to our resources within APAC and beyond.

We have garnered decades of collective experience within the industry with a team of full-time talent with project-centric expertise backed by quality-oriented controls and processes. With our dedicated team, we work closely with our clients to ensure that their vision and objectives are our top priority, while providing services that exceed expectations every time.

Follow and visit us at:

Website: www.micedepot.com

Instagram: https://www.instagram.com/micedepot/

LinkedIn: https://www.linkedin.com/company/mice-depot-pte-ltd

Facebook: https://www.facebook.com/MICEDepot

Event Manager

The Event & Registration Manager is self-motivated and works on simultaneous projects with the event management team on the overall development, planning, execution and delivery of activations and projects such as events, exhibitions, conferences, creative insights, production and digital broadcasts. He/she is required to manage work with the project team on daily operations and client management.

Role & Responsibilities

To complete individually based on event requirement and scale, on the following:

• Develop and implement registration, accommodation, flights and transportation related strategies from pre- to post-event

• Create and execute proposals with internal and external stakeholders as well as vendors on the event requirements, with high priority on attendee experience and satisfaction

• Implement test plans for website and applications to fine tune elements for a better user experience, and identify and propose solutions for possible logic flaws

• Curate content for use in eDMs or social media copies for event marketing purpose, along with planning, coordinating and implementing telemarketing, email or social media marketing strategies

• Generate high-efficiency report templates (not limiting to Excel and PowerPoint formats) which suit the needs of each stakeholder

• Demonstrate proficiency in handling registration platforms and applications

• Plan and allocate resources for pre-event, onsite execution and post-event, ensuring timely delivery of milestones planned out for each project

• Manage and negotiate contracts for third-party vendors, including but not limiting to registration platform, supplies, hotel accommodation, etc

• Assist in all facets of hospitality requirements for event VIPs and key stakeholders when required

• Perform other roles & responsibilities as requested based on business needs

What You Need to Succeed

• Minimum 3 to 5 years of experience in the MICE industry or related experience

• Candidates with prior experience in events management, platform management and/or customer servicing preferred

• Confident that you are up for challenges (and late nights too)

• Excellent eye for detail and strong analytical and problem-solving skills, as well as a flair in customer servicing

• Ability to work well individually and as a team

• Have the capacity to work under pressure and within tight timelines

• Strong expertise in Microsoft Office (especially in Excel) and Google Suite applications – knowing how to handle large data sheets with the use of technical knowledge is an advantage

• Good command of language (especially in English) be it for written or verbal

Singaporean/ Singapore PR are welcome to apply.

Customer Service Oversight:

• Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
• Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
• Performance Metrics:
• Establish and monitor key performance indicators (KPIs) for customer service activities.
• Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
• Customer Relationship Management (CRM):
• Manage the CRM system to track customer interactions, sales, and support activities.
• Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
• Communication:
• Act as a liaison between customers and other departments to resolve issues and improve overall service.
• Develop and distribute regular customer service reports to senior management.
• 
  
• Logistics Systems Management:
• Logistics Operations:
• Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
• Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
• System Implementation and Management:
• Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
• Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
• Supply Chain Coordination:
• Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
• Negotiate contracts and agreements to secure the best terms and conditions for the company.
• Continuous Improvement:
• Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
• Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
• Reporting and Analysis:
• Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
• Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Job Descriptions :

• Manage commercial and contractual activities within the project efficiently and effectively
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provides advice when required.
• Prepare and monitor project cost budget, cash-flow for the project, track changes in design/construction work, and variations, and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders, and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Review and negotiate contracts with clients, subcontractors, and suppliers to ensure favorable terms and minimize risks.
• Manage post-contract activities by overseeing interim claims, variation orders, and contract amendments to ensure compliance and timely resolution of disputes.
• Provide expert advice on PAM contracts and other standard forms of agreements, ensuring legal and financial obligations are met throughout the project lifecycle.
• Develop strong contractual frameworks to manage risks effectively and align with the organization’s goals.
• Lead the preparation of detailed project budgets, forecasts, and cash flow projections to ensure project profitability.
• Monitor and control project costs by conducting cost analysis, cost studies, and variance reporting.
• Implement value engineering strategies to maximize the project’s performance while reducing costs.
• Ensure timely completion of final accounts and reconciliation of project finances.
• Advise stakeholders on cost limits and suggest budget adjustments to avoid overruns.
• Perform all duties by CCCC policies, processes, and systems in the development of tender submissions, ensuring alignment with technical requirements, timelines, and business strategies.
• Assist and report to the Corporate Estimating Manager on commercial dispute resolution, and project matters
• Lead and manage the commercial team of the project
• Conduct regular commercial meetings with team members to evaluate progress, address challenges, and provide support and guidance
• Review the list of suppliers and subcontractors
• Forecast, monitor, and report to the Project Director and Project Manager about the project cashflow, S-Curves, budgets, expenses, financial performance, cost to complete and prepare mitigation measures to resolve commercial-related issues
• Prepare and estimate monthly claims to clients, based on project progress
• Review and submit documents for commercial audit purposes
• Review and submit documents for progress claims, variation orders, and final accounts
• Review, manage, and negotiate contracts from vendors, suppliers, and clients, ensuring alignment with project specifications
• Prepare project documents for procurement
• Approve progress payments and subcontractor claims
• Prepare and manage project equipment, third-party liability, site, contractor all risk, fire insurance, and claims
• Monitor financial compliance and conduct cost analysis to evaluate subcontractor quotations and claims
• Review the detailed cost estimates for the construction project
• Review the BOQs for project submissions
• Assist in preparing EOT, progress claims, and Loss & Expense claims
• Conduct risk assessments for project estimates and evaluate potential risks
• Monitor procurement processes to ensure timely delivery of materials and oversee contractual administration
• Review and manage subcontracts for project execution
• Oversees the overall cost estimation and procurement process and record
• Liaise with project teams, clients, and stakeholders to provide contractual advice and address any commercial concerns
• Maintain accurate records of estimating and procurement activities and financial transactions
• Participate in site meetings and technical discussions to ensure alignment on commercial aspects
• Conduct regular contract performance reviews and audits of subcontractors and suppliers
• Provide planning support and maintain project information for reporting purposes
• Evaluate, review, and prepare regular reports for the Corporate Estimating Manager on the performance and success of the commercial team, highlighting challenges, risks, opportunities, and project progress
• Liaise, coordinate, discuss, and negotiate with suppliers on the purchase or rental of plant machinery or equipment
• Review cost comparison before purchase or rental of machinery or equipment

Job Requirements :

• Must have a Bachelor’s Degree in Quantity Surveying
• At least 15 years of relevant experience in quantity surveying, or commercial roles.
• Strong organizational skills including attention to detail and a systematic approach to work
• Excellent written, communication, and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 5.5 days work week
• Willing to work on Construction Site
• Extensive experience managing large-scale construction projects (e.g., infrastructure, MRT projects, and high-rise developments ) will be advantageous.

RESPONSIBILITIES

• Responsible for project management of infrastructure services supplied/offered by the Company that include, but not limited to hospital infrastructure, animal facilities, laboratory furniture, and other systems.
• Management of projects undertaken by ITS Science & Medical in Singapore or regional areas.
• Review tender documents and contracts related to the project.
• Plan and prepare schedules for project team at site.
• Attend regular meetings with consultant / client / main contractor.
• Support sales team from time to time.
• Ensure Workplace Safety and Health is implemented at site.

REQUIREMENTS

• Diploma/Bachelor’s Degree in Mechanical Engineering or related Engineering disciplines.
• Experience in ACMV is preferred.
• Preferably with 3-5 years of relevant work experience handling projects.
• Valid Class 3 driving license and personal vehicle will be an added advantage.
• Team player with a great can-do attitude.
• Outgoing personality.

BENEFITS

• Attractive remuneration package
• Career development opportunities

Job Description:

• Report to the Project Manager, over all in charge of site coordination.
• Lead a team of operation staff in daily operations, manage and oversee the day-to-day construction activities of the project.
• Maintain site access throughout the construction period.
• Planning to prevent the problem on-site before it occurs, planning the delivery and storage of equipment and materials.
• Ensure the progress of work is within budget and timelines as well as quality and safety objectives.
• Control and monitor work progress and resources, monitor and control material wastage.
• Carry out work scheduling, material requisition planning, project coordination, and documentation.
• Responsible for on-site production scheduling and allocation of personnel and labour, arranging materials and mechanical equipment for each phase, directing and organizing solutions to various on-site issues, and handling emergencies and labour disputes at the construction site.
• Responsible for organizing the preparation of construction organization designs, progress plans, safety technical measures, etc., primarily focusing on controlling the overall project timeline.
• Responsible for coordinating the working relationships with company functional departments, subcontractors, material suppliers, etc.
• Responsible for the management, coordination, evaluation, and assessment of the project department staff as per the branch office's requirements.
• Perform any other duties as assigned from Management.

Job Requirement:

• Candidate must pass at least a Degree in Civil Engineering or equivalent. Diploma holders or equivalent with relevant experience BSc/BA in Engineering (Civil) or Engineering or relevant field
• 10 years experience in Site Management
• Required language(s): English & Mandarin (to handle queries and feedbacks from English & Mandarin speaking associates, clients and customers)
• Able to work 6 working days on Site.

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.

Job Descriptions :

• Manage commercial and contractual activities within the project efficiently and effectively
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provides advice when required.
• Prepare and monitor project cost budget, cash-flow for the project, track changes in design/construction work, and variations, and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders, and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Review and negotiate contracts with clients, subcontractors, and suppliers to ensure favorable terms and minimize risks.
• Manage post-contract activities by overseeing interim claims, variation orders, and contract amendments to ensure compliance and timely resolution of disputes.
• Provide expert advice on PAM contracts and other standard forms of agreements, ensuring legal and financial obligations are met throughout the project lifecycle.
• Develop strong contractual frameworks to manage risks effectively and align with the organization’s goals.
• Lead the preparation of detailed project budgets, forecasts, and cash flow projections to ensure project profitability.
• Monitor and control project costs by conducting cost analysis, cost studies, and variance reporting.
• Implement value engineering strategies to maximize the project’s performance while reducing costs.
• Ensure timely completion of final accounts and reconciliation of project finances.
• Advise stakeholders on cost limits and suggest budget adjustments to avoid overruns.
• Perform all duties by CCCC policies, processes, and systems in the development of tender submissions, ensuring alignment with technical requirements, timelines, and business strategies.
• Assist and report to the Corporate Estimating Manager on commercial dispute resolution, and project matters
• Lead and manage the commercial team of the project
• Conduct regular commercial meetings with team members to evaluate progress, address challenges, and provide support and guidance
• Review the list of suppliers and subcontractors
• Forecast, monitor, and report to the Project Director and Project Manager about the project cashflow, S-Curves, budgets, expenses, financial performance, cost to complete and prepare mitigation measures to resolve commercial-related issues
• Prepare and estimate monthly claims to clients, based on project progress
• Review and submit documents for commercial audit purposes
• Review and submit documents for progress claims, variation orders, and final accounts
• Review, manage, and negotiate contracts from vendors, suppliers, and clients, ensuring alignment with project specifications
• Prepare project documents for procurement
• Approve progress payments and subcontractor claims
• Prepare and manage project equipment, third-party liability, site, contractor all risk, fire insurance, and claims
• Monitor financial compliance and conduct cost analysis to evaluate subcontractor quotations and claims
• Review the detailed cost estimates for the construction project
• Review the BOQs for project submissions
• Assist in preparing EOT, progress claims, and Loss & Expense claims
• Conduct risk assessments for project estimates and evaluate potential risks
• Monitor procurement processes to ensure timely delivery of materials and oversee contractual administration
• Review and manage subcontracts for project execution
• Oversees the overall cost estimation and procurement process and record
• Liaise with project teams, clients, and stakeholders to provide contractual advice and address any commercial concerns
• Maintain accurate records of estimating and procurement activities and financial transactions
• Participate in site meetings and technical discussions to ensure alignment on commercial aspects
• Conduct regular contract performance reviews and audits of subcontractors and suppliers
• Provide planning support and maintain project information for reporting purposes
• Evaluate, review, and prepare regular reports for the Corporate Estimating Manager on the performance and success of the commercial team, highlighting challenges, risks, opportunities, and project progress
• Liaise, coordinate, discuss, and negotiate with suppliers on the purchase or rental of plant machinery or equipment
• Review cost comparison before purchase or rental of machinery or equipment

Job Requirements :

• Must have a Bachelor’s Degree in Quantity Surveying
• At least 15 years of relevant experience in quantity surveying, or commercial roles.
• Strong organizational skills including attention to detail and a systematic approach to work
• Excellent written, communication, and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 5.5 days work week
• Willing to work on Construction Site
• Extensive experience managing large-scale construction projects (e.g., infrastructure, MRT projects, and high-rise developments ) will be advantageous.

Job Descriptions :

• Manage commercial and contractual activities within the project efficiently and effectively
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provides advice when required.
• Prepare and monitor project cost budget, cash-flow for the project, track changes in design/construction work, and variations, and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders, and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Review and negotiate contracts with clients, subcontractors, and suppliers to ensure favorable terms and minimize risks.
• Manage post-contract activities by overseeing interim claims, variation orders, and contract amendments to ensure compliance and timely resolution of disputes.
• Provide expert advice on PAM contracts and other standard forms of agreements, ensuring legal and financial obligations are met throughout the project lifecycle.
• Develop strong contractual frameworks to manage risks effectively and align with the organization’s goals.
• Lead the preparation of detailed project budgets, forecasts, and cash flow projections to ensure project profitability.
• Monitor and control project costs by conducting cost analysis, cost studies, and variance reporting.
• Implement value engineering strategies to maximize the project’s performance while reducing costs.
• Ensure timely completion of final accounts and reconciliation of project finances.
• Advise stakeholders on cost limits and suggest budget adjustments to avoid overruns.
• Perform all duties by CCCC policies, processes, and systems in the development of tender submissions, ensuring alignment with technical requirements, timelines, and business strategies.
• Assist and report to the Corporate Estimating Manager on commercial dispute resolution, and project matters
• Lead and manage the commercial team of the project
• Conduct regular commercial meetings with team members to evaluate progress, address challenges, and provide support and guidance
• Review the list of suppliers and subcontractors
• Forecast, monitor, and report to the Project Director and Project Manager about the project cashflow, S-Curves, budgets, expenses, financial performance, cost to complete and prepare mitigation measures to resolve commercial-related issues
• Prepare and estimate monthly claims to clients, based on project progress
• Review and submit documents for commercial audit purposes
• Review and submit documents for progress claims, variation orders, and final accounts
• Review, manage, and negotiate contracts from vendors, suppliers, and clients, ensuring alignment with project specifications
• Prepare project documents for procurement
• Approve progress payments and subcontractor claims
• Prepare and manage project equipment, third-party liability, site, contractor all risk, fire insurance, and claims
• Monitor financial compliance and conduct cost analysis to evaluate subcontractor quotations and claims
• Review the detailed cost estimates for the construction project
• Review the BOQs for project submissions
• Assist in preparing EOT, progress claims, and Loss & Expense claims
• Conduct risk assessments for project estimates and evaluate potential risks
• Monitor procurement processes to ensure timely delivery of materials and oversee contractual administration
• Review and manage subcontracts for project execution
• Oversees the overall cost estimation and procurement process and record
• Liaise with project teams, clients, and stakeholders to provide contractual advice and address any commercial concerns
• Maintain accurate records of estimating and procurement activities and financial transactions
• Participate in site meetings and technical discussions to ensure alignment on commercial aspects
• Conduct regular contract performance reviews and audits of subcontractors and suppliers
• Provide planning support and maintain project information for reporting purposes
• Evaluate, review, and prepare regular reports for the Corporate Estimating Manager on the performance and success of the commercial team, highlighting challenges, risks, opportunities, and project progress
• Liaise, coordinate, discuss, and negotiate with suppliers on the purchase or rental of plant machinery or equipment
• Review cost comparison before purchase or rental of machinery or equipment

Job Requirements :

• Must have a Bachelor’s Degree in Quantity Surveying
• At least 15 years of relevant experience in quantity surveying, or commercial roles.
• Strong organizational skills including attention to detail and a systematic approach to work
• Excellent written, communication, and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 5.5 days work week
• Willing to work on Construction Site
• Extensive experience managing large-scale construction projects (e.g., infrastructure, MRT projects, and high-rise developments ) will be advantageous.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

We’re currently looking for a high caliber professional to join our team as Officer, Funds Portfolio Compliance Manager - Hybrid (Internal Job Title: Fund Accounting Intmd Analyst - C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Fund Accounting Intermediate Analyst is an intermediate level position responsible for participating in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of associated unit prices.

Responsibilities:

• Monitor the work activities to ensure timeliness and accuracy of the funds activities in a department, including calculation of NAV and distribution factors
• Process daily work in a timely and accurate manner as well as act as an escalation point for questions and research
• Review associate work and provide signoff for complex transactions or sensitive clients
• Assist in developing training materials and training employees, and act as escalation point for questions and research
• Ensure procedures and controls are followed and the integrity of the data processing environment is maintained
• Support and oversee overall fraud quality control both monetary and non-monetary
• Assist manager in identifying need for and implementing procedural changes, assist in BAU administration of team, and act as backup for manager
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-5 years of relevant experience
• Chartered Accountant /CFA/MBA
• Experience in accounting, finance, or business-related area
• Experience in fund administration, change management, and/or project management
• Demonstrated Subject Matter Expert (SME) knowledge in related area
• Consistently demonstrates clear and concise written and verbal communication
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

What you'll be doing

• Assist in the management Brand Activation & Events Teams
• Maintain consistent B2C Brand Activation and Events business activities for clients whilst keeping pace with business target trajectory
• Communicate and engage with current & potential clients to solicit business opportunities in the B2C space proactively
• Support the creative team in ideation exercise
• Supervise and ensure timely submissions of proposals and budgets to clients
• Support and supervise the team from project implementation, execution to completion.

What we are looking for

• Degree / Diploma in Event Management or equivalent
• Minimum 5 years of experience in project management in brand activation and/or events
• Self-motivated and result-oriented
• Strong interpersonal and communications skills

Salary: $6,000 - $8,000 + 15 Days AL

5 Working Days, 9am-6pm(Up to change according to project)

Changi South (Between Bedok / Kembangan MRT)

Requirements:

Degree or diploma and aptitude relevant to Broadcast Engineering (specializing in Broadcast Engineering, including System / Audio Engineering / IT or any other related area).

Safety Knowledge: Good knowledge of the principles of safety at work as applied in the TV industry.

Understanding of OB Systems: Understanding of Outside Broadcast systems and environment.

Knowledge and experience of operating and troubleshooting a range of OB equipment in sound, communication, IP, etc.

Minimum 5-8 years of work experience in Outside Broadcast Environment.

Event Experience: Experience with internatinal scale events is necessary.

Job Scopes: (Before, During & After Project)

Review the operations of the Engineering Department to ensure the quality of broadcast operations meet industry standards.

Remain up-to-date with outdoor broadcast technology and equipment.

Guide the Assistant Engineers to read technical (Auto CAD) engineering drawings and plan for their training where needed.

Ensure procedure for video equipment testing and preparation is in place.

Ensure adequate processes are in place for communication / escalation of technical related problems that arise during a project.

Keep Engineering environment (Warehouse, Engineering Room and desks) clean, functional, safe and presentable.

Ensure compliance of engineering procedures with Health & Safety guidelines.

Supervise and schedule maintenance of specific categories of broadcast equipment to ensure the equipment are fully functional and well maintained (internally and externally clean/dust-free).

Monitor physical and technical quality and appearance of broadcast equipment. Prepare the maintenance & improvement report.

Plan and maintain a list of specific categories of broadcast equipment which require scheduled maintenance.

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Toa Payoh
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $4,300 per month
• Contract Duration: 12 months

Key Responsibilities

• Assisting in developing strategies to enhance engagement and re-engagement, with a focus on organization’s email marketing, particularly the organization's newsletter.
• Identifying media opportunities, developing press releases, managing media at events, and coordinating paid advertorials.
• Organizing and managing a series of youth engagement roadshows across Singapore, including logistics, content creation, and on-site management.
• Utilizing data-driven insights to analyze performance, monitor campaigns, and generate monthly reports to assess marketing effectiveness.
• Leveraging analytics and social listening tools to improve campaign performance and understand youth trends.
• Providing general support for other ongoing tasks as needed.

Key Requirements:

• Degree in Mass Communication/ Marketing or any related field.
• Experience for big scale events, able to also deal with media agencies will be a huge advantage
• Minimum of 4 years of relevant experience in communications or equivalent.
• Familiar with social media and/ or email marketing. Understanding of other digital marketing practices and platforms (eg. SEO, SEM, web analytics, Google Analytics etc.) is a plus.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Job Highlights

• Good Career Growth
• Dynamic Working Environment

Responsibilities:

· Plan, execute marketing strategies and activities to achieve the company’s objectives

· Enhance branding position

· Grow members and fan base by building brand awareness

· Check, edit and/or write copy for social media, marketing collaterals, press releases, etc

· Monitor market trends, identify opportunities, evaluate brand performance and competitor analysis

· Track, collect and analyse all available marketing data for reporting and strategy planning

· Build sales team with marketing activities

· Prepare annual budget and forecast, including management report

· Support in any ad-hoc marketing activities as assigned by Marketing Manager

Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Marketing or equivalent

· Minimum 3 year’s retail operations experience

· Strong interpersonal and communication skills, independent and ability to multi-task

· Bilingual in English and Mandarin to liaise with Mandarin speaking clients/ associates

· Positive working attitude is required

· Experience in Retail/Fashion Industry will be prioritized

· Able to start work immediately

About Us

The Real Madrid Foundation Football & Basketball School is the only major club in Singapore providing both football and basketball training for toddlers, children and youth up to 17 years old. The school seeks to develop players and leaders on and off the field with the methods and inspiration of Real Madrid, the sports club with the largest fan base in the world.

This is an unique opportunity to work with the best technical and business administration team of any sports entity in Singapore, and to learn our proprietary training methodology blending Real Madrid philosophy and modern techniques.

We are looking for energetic individuals who will thrive in a fast paced and exciting environment representing the top football club in the world, and also the top basketball club in Europe. Join the Real Madrid Foundation Football & Basketball School and contribute to creating a positive and enjoyable experience for our students and parents. Apply now and be part of a dynamic team that supports the growth and development of young athletes in Singapore.

Your Role:

The Assistant Manager (Customer Experience) ensures that a high level of excellence is delivered through our communications in a professional and understanding manner. You will be tasked to achieve high customer satisfaction and experience through vital communications with potential and existing customers of our school.

Responsibilities:

• Provide excellent customer experience through key communication with parents, students, and visitors in person, over the phone, and through email.
• Respond promptly to inquiries by providing accurate information about program offerings, schedules, fees, and registration procedures.
• Handle communication with the community in a professional, timely and empathetic manner by responding promptly to inquiries, providing accurate information, and striving to resolve issues to the satisfaction of all parties involved.
• Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.
• Lead initiatives to handle feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.
• Maintain accurate and updated records of student information, attendance, and payment records.
• Create simple but effective communication to improve service excellence.
• Coordinate with other departments, including coaching staff, administration, and facilities management, to ensure smooth operations and address community needs effectively.
• Provide administrative support, such as student profiles, scheduling appointments, preparing reports, and assisting with event coordination and training operations.
• Able to drive and improve service standards through implementation of technology where required.

Requirements:

• Excellent communication and interpersonal skills, with the ability to effectively interact with parents, students, and staff members.
• Excellent written and verbal communication skills.
• Previous customer service experience, preferably in an educational or sports-related environment or retail service industry preferred.
• Strong organizational and multitasking abilities to handle multiple inquiries and tasks simultaneously.
• History with supervisory or managerial role with experience leading a team preferred.
• Proficient computer skills, including experience with Google Applications and customer relationship management (CRM) systems. Understanding of new technology and application of AI to improve service standards is preferred.
• Forward thinking and problem-solving mindset with ability to handle challenging situations with professionalism and diplomacy.
• Passion for customer satisfaction and dedication to delivering high-quality service.
• Flexibility to work during weekends, and holidays as per the school's operational schedule.
• Self-motivated, ability to work collaboratively in a cross-functional team

About the company:

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

Responsibilities:

· Identify and pursue new business opportunities within the EV charging sector.

· Conduct engaging sales presentations to introduce and update customers on EV charging solutions.

· Build and maintain strong relationships with potential clients, fostering close partnerships.

· Track and analyze project pipelines to support strategic business planning.

· Develop and execute effective sales strategies to drive business growth.

· Assess customer needs and define product requirements through market research and analysis.

· Collaborate with marketing teams and serve as an ambassador for the EV charging team.

Requirements:

· Bachelor’s degree in engineering is preferred, ideally with a focus on electrical engineering.

· At least 1 year of experience in the EV charging industry is preferred.

· Proven skills in business development, sales, and client relationship management.

· Knowledgeable about EV charging industry trends and market dynamics.

· Strong negotiation and communication abilities.

· Able to work independently as well as in collaborative team environments.

· Results-oriented with a commitment to delivering high-quality outcomes.

Why join us?

At Huawei, we are committed to fostering a vibrant, inclusive, and innovative environment where our employees can thrive. We believe that our employees are our greatest asset, here’s what you can expect when you join our team:

· Competitive compensation package

· Comprehensive medical and dental coverage

· Transportation reimbursement and mobile allowance

· Fun employee engagement and team-building activities

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

The Responsibilities –

• Increasing the market share within nominated resellers and be able to generate the demand & profit to meet measurable targets.
• Accountability for pipeline accuracy and weekly opportunity forecasting.
• Providing key support for the development of strategies and all forms of marketing activities carried out by the team.
• Developing and maintaining accurate account information & good relationships with distributors, solution integrators and solution providers
• Working closely with the Manager to explore new business opportunities.
• Liaising with internal product & account management personnel.

The Requirement –

• Excellent understanding of IT hardware and being passionate about PC products.
• Minimum Diploma holder
• Minimum 1 to 3 years of relevant account management experience in IT industry handling retail businesses accounts
• Exceptional client service skills and well-developed negotiation & persuasion skills.
• Strong analytical skills and strategic profit capability are a must as is the ability to multi-task.
• Good time management and able to adapt in a fast-paced and dynamic environment.
• Self-starter & able to work independently.
• Strong customer service ethic, positive attitude and a desire to succeed.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi (Body)

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as AVP, Custody Implementations & Change Manager (Securities Services)- Hybrid (Internal Job Title: Client Onboarding Senior Analyst - C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Custody Implementations & Change Manager provides responsibility and oversight to onboard new custody clients while also supporting existing clients with incremental growth asks. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Has responsibility for volume, quality, timeliness of end results. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full responsibility, of his or her daily tasks and responsibilities.

Responsibilities:

• Focuses on timely and accurate delivery of all custody related activities and products being implemented for clients, as well as delivering superior customer service and resolution of customer concerns related to the onboarding process.
• Responsible for project management in the custody space, while managing cross-functional relationships with all teams when applicable. Working closely with Implementation managers when multi-product deals are being executed.
• Collaborates with team on new work procedures.
• Responsible for customer interaction, documentation issuance, review and support in conjunction with partnering teams.
• Demonstrates high level of diligence, motivation and organizational skills.
• Contributes to the motivation of staff and peers through constant and open interaction with the team members. Supports cross functional training to enrich their skill base.
• Optimizes own capacity to achieve higher productivity levels and output.
• Understands client requirements and implements them correctly. Understands new customer requirements and ensures adequate support to new customer requirements and initiatives.
• Ensures a strong and robust risk environment with effective controls. Establishes risk management practice. Maintains a strong culture of risk and controls in the team through various processes and check points.
• Deals with variable (occasionally complex) issues with substantial potential impact.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience in Custody world and sub-related products.
• Team player working closely with partners across countries / regions.
• Good interpersonal communication skills. Able to communicate with internal and external business partners.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Demonstrated and proven Project management skills including strong management and oversight of project activities such as but not limited to, Project plan writing, tracking project activities & milestones, forecasting and managing Risk and Issue Logs well to mitigate project delays.
• Advanced execution skills in a multi-tasking mode. Extremely well organized with own time and able to prioritize effectively to manage multiple deals at the same time. Ability to achieve business objectives without compromising on controls and risk parameters established. Ability to interact confidently with senior management, internal teams and external clients / parties as required
• Able to partner with businesses and other support functions at any level to execute role effectively. Able to strive under pressure and covert opportunity from risk. Should be open to working staggered hour /shift / over weekend and on public holidays (if required). To ensure excellent rapport with internal stakeholders including peers and seniors and duly provide inputs to the team and ensure timely resolution of all issues, wherever there are business risks and the issues need to get addressed such cases should be raised to the senior’s forum for appropriate action and advice.
• Proficient knowledge of English (written and spoken).

Education:

• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will collaborate with the clinical leads and planning teams to support the informatics requirements for ongoing operations and development of new services and capabilities, as well as to promote patient safety and increased productivity. Your responsibilities will include working with internal and external stakeholders to develop the informatics requirements in line with the development of hospital services and operational plans, coordinate workflow simulations based on various scenarios to test new models both virtually and on physical prototypes, develop procurement and resourcing plans to support assigned projects, and support operational readiness, activation and transition (ORAT) plan of the hospitals.

Additionally, you will supervise and ensure effective performance of staff, motivate, and manage staff in the delivery of services as well as to facilitate coordination meetings with various project stakeholders and the reporting to the Hospital Planning Committee.

Requirements

• Bachelor’s degree in Computer Science, Informatics or Engineering is preferred
• Minimum 8 years of related work experience, with at least 2 years in local hospital operations
• Knowledge & skill in project management, demonstrated proficiency in technology implementation strategies, would be a strong advantage
• Ability to manage a high performing team
• Team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willing to think outside of the box
• Able to engage various stakeholders in a fluid environment and a growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Action-oriented, highly motivated and target-focused

Reporting to the Assistant Director / Senior Manager/ Manager, Operations and Operations Development and Environmental Sustainability, you will support the department in streamlining processes, improve operational efficiency, systems, and workflows by integrating environmentally responsible practices into daily operations and the long-term goals and strategies of the institution. You will also drive continuous improvements across the various operational sectors with the aim of promoting, initiating, and implementing initiatives with regards to sustainable practices.

You will support the Assistant Director / Senior Manager/ Manager in the planning, execution and management of Operations Development and Environmental Sustainability requirements. You will lead the section section under your charge in providing support to the respective functions. As the key contact on the ground, you are expected to work closely with stakeholders (both internal and external) to meet requirements and be the effective change agent to implement the change.

Requirements

• Bachelor’s Degree from recognised disciplines
• At least 6 years of relevant working experience
• Working experience in healthcare operations, project management, technology related fields or environmental sustainability would be an added advantage
• Good writing and presentation skills
• Strong interpersonal skills and analytical skills
• Proficient in Microsoft Office (Word, Excel, Powerpoint)

Our client, a well-established company is seeking for an IT Project Manager (Infrastructure - In-house role) - $ 7,000.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 7,000.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Job Purpose

· Drive all Oceanfreight Operational KPI performance of all Asia Pacific countries and support the countries in achieving their KPIs as well as the productivity and data quality benefits intended to be delivered through these KPIs.

· Drive the strategic design and change of any KPIs where needed

Differentiator

· Subject matter expert and strategist who applies advanced knowledge of the job area and Oceanfreight processes typically obtained through advanced education and work experience

· Manage projects / processes and delivers results and strategy with minimal supervision

· Problems faced are difficult and complex and need strategic vision to design the best way forward

Main Responsibilities

· Drive Operations process and performance improvement plans with in-depth analysis and potential solution proposals as well as strategic vision to meet KPIs as well as productivity and data quality goals

· Drive the impact of process and system changes to ensure quality, efficiency, and improvement

· Understand and analyse operational data and statistics to identify further opportunities, develop action plans, and implement process improvements and operational strategic vision

· Cooperate with Global, Regional and Country Operations & Compliance teams with various analysis and process improvements and provide ad-hoc assistance to country, regional and global senior management

· Formulate innovative business and technical solutions within a strategic framework to improve operational effectiveness

· Consolidate the results of improvement projects and compose relevant report on progress and results

· Drive best practices to identified key risk areas and resolve them

· Support the design the Global landscape and strategy for operational topics within Oceanfreight

Stakeholders

· Connect with and influence other specialist departments such as, but not limited to, BPO/IT Training, BPO/IT CIS (Customer Information Services), Global Oceanfreight Operations, etc.

· Build strong, trusting cross functional relationships with DGF senior managers such as Country Oceanfreight heads and country managers, regional Oceanfreight head and Regional CEO

· Understand customer and key stakeholder interests and concerns such as Oceanfreight Operators in country, supervisors, and country management. Advise stakeholders of purpose, goals and strategy behind projects

· Provide technical and system guidance to line managers and operators

Management Responsibility

· Individual contributor who may manage some employees

· Directs the work of country level professionals and (senior) manages process and programs affecting country operational productivity and contribute direct to their bottom line

· Coach and review the work of country level professionals and operators

Required Skills

Operations Management, Process Engineering, Business Processes, Quality Control, Net Promoter Score, Reporting, Performance Management, Process Improvement, First Choice, Change Management, Cost Reduction, Workflow Automation, DGF Business Knowledge, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications

· Bachelor’s Degree or equivalent experience/qualification

· More than 6 years of experience