About Us
DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated ..
About Us
DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.
DFI Retail Group is a member of the Jardine Matheson Group.
The Role
Oversee sales and profitability of department to meet budget and stretch targets set by sharing goals with team members
Empowered to manage inventory levels and stock holding days by observing good ordering practice for availability of products to optimize sales
Plan and manage sales especially for promotional items
Proper planning on weekly roster and SPLH in accordance to weekly requirements based on the promotional/seasonal calendar to optimize team member deployment and control salary costs
Train and develop team members by providing On-The-Job training and involving them in special assignments and training programs
Consistent maintain high standards in shelf ticketing, display, housekeeping, hygiene, stock rotation, replenishment and service to provide customers with a conducive shopping environment
Any other adhoc duties as per assigned
About You
Comfortable to work on a 6 days’ week schedule with rotating shifts (including weekends and public holidays)
Willing to stand for long hours and enjoy interacting with customers
Able to carry 10-15 kg products
Relevant experience in Retail/F&B industry will be an added advantage
Benefits
Yearly Bonus
Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement
Working Locations : Islandwide
Follow us on Telegram: DFI Retail Group SG Careers!
About The Company
We are partnering with a tier 1 bank's business banking space that helps clients unlock the potential of their business with a vari..
About The Company
We are partnering with a tier 1 bank's business banking space that helps clients unlock the potential of their business with a variety of loan options and credit facilities. As part of their continuous growth, they are looking to expand their team of business development manager.
About The Job As a Cash RM, your job scope would include account opening for corporate clients and cross-selling of business banking products to new and existing clients.
About The Manager/team
You will be a part of a dynamic team and work alongside self-motivated team members. Structured training will be provided.
Skills And Experience Required
An ideal candidates should come with good communication and analytical skills. A diploma is minimally required and at least 2 year of experience in business banking/client acquisition.
To apply online please use the 'apply' function
(EA: 94C3609/ R21103354 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
Salary: $3000 - $4000
Location: Novena / Orchard
Working Hours: 5.5days | 9am-6pm Weekdays / 9am-1pm Sat
Job Descriptions:
Customer service relation duties:
Attend to customer (s) phone enquiries according to corporate salutation & SOP.
Schedule & confirm appointments on Plato (Clinic Software).
Direct customer to location (S) via phone/SMS/App.
Provide precise information to clinics on costs, safety &number of region(s) for scan.
Advise for contrast options and cost on arrival.
Remind customers of scheduled appointments and the need to be punctual.
Communicate concern on company’s no-show policy.
Triage the customer for safety on arrival, exclude potential hazards before the scan.
Perform screening & check-in for scans professionally.
Carry out Medical, Financial & operational logistics professionally.
Provide accurate and sound advice to customers.
Prepare customer for MRI examination.
Provide proper head covers, gown & footwear.
Present IPAD viewing for scans to be rendered.
Communicate safety, consent & receive evaluation/feedback from customers.
Prepare & chaperon customers for scans.
Accompany individuals when required during scans.
Prepare and coordinate IV plug setting for patients requiring contrast, intervention, ultrasound or arthrograms. See SOP for IV contrast.
Administration duties
All phone bookings to be keyed into Plato according to location accurately.
To notify clinic/seek confirmation if the booking/request form that did not come through fax within the same day.
Upon receipt of booking/MRI request form received- to consult the radiographer/radiologist for number of regions to be performed.
To determine amount of time to block, and to decide if marker, contrast injection or additional sequence/scan is required.
Radiographer to sign off all screening/consent form and staff to scan duly completed documents into Plato.
Billing is based on booking form or verified through phone confirmation.
Add-on scans will require prior approval from clinic/clinicians verified through approved communication portal.
Ask pt to take a visual of their form for insurance claim & make a copy for Medisave due diligence.
On arrival, perform due diligence of Medisave checking on balance/entitled amount before the scan.
Perform financial counselling clearly and to be acknowledged before the scan.
Upon completion of scan to check that contrast serial number if given, is pasted on form, amount administered documented and the Dr/nurse administrating the contrast is documented.
Procure LOG/GOP from international insurance companies e.g.: CIGNA, BUPA
about the company
As a leading bank with both a huge local and global presence, our client is constantly expanding their team of Relationship Manager ..
about the company
As a leading bank with both a huge local and global presence, our client is constantly expanding their team of Relationship Manager to provide a seamless banking experience.
about the job
Take charge of managing and building a portfolio of medium to large-sized SMEs in the various industry.
Develop well-structured trade solutions that meets customer’s needs
Prepare credit proposals and oversee the implementation and disbursement of credit.
Ensure timely completion of credit reviews.
Provide top-notch customer service to clients.
about the manager/team
You will be reporting to the Team Head to further grow and increase your exposure.
skills and experience required
A degree is minimally required. You should come with 5+ years of experience in the relevant area and well-versed with Trade, Lending, CASA, FX and Banassurance products. Importantly, you should have experience in credit underwriting and financial analysis
To apply online please use the apply function, alternatively you may contact Jamie Cai at 65106578.(EA: 94C3609/ R21103354)
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
The primary focus of this role is on securing Premium banking, Priority banking sign-ups, and individual clients with Payroll accounts.
Seek EB ev..
The primary focus of this role is on securing Premium banking, Priority banking sign-ups, and individual clients with Payroll accounts.
Seek EB event opportunities through referrals, networking, and cold calls, and execute these opportunities professionally in collaboration with internal and external stakeholders.
Additionally, the role requires strengthening client relationships through prompt servicing and cross-selling products based on needs-based scenarios.
Requirements:
Preferred qualifications for this role include relevant sales and acquisition experience in retail banking with a demonstrated track record of success.
Desirable qualifications encompass prior experience in both B2B and B2C sales and acquisition, supported by a proven sales track record.
The ideal candidate should be highly results-driven, enthusiastic, and self-motivated, possessing robust time management skills to excel under pressure.
Additionally, effective bilingualism is crucial, along with excellent interpersonal and communication skills to confidently engage customers at all levels.
A passion for sales and commitment to delivering outstanding customer service is essential, coupled with the ability to navigate complex and challenging situations with individuals of various levels.
The candidate should be adept at articulating and delivering professional corporate presentations to key stakeholders, showcasing a team-oriented approach with initiative and assertiveness.
We are looking for highly independent and hands-on individual to join our operations team as CUSTOMER SUPPORT EXECUTIVE. You will be responsible for f..
We are looking for highly independent and hands-on individual to join our operations team as CUSTOMER SUPPORT EXECUTIVE. You will be responsible for following:
Job Description:
· Permanent fulltime position, 5 days week
· Reporting to immediate supervisor in Operations
Job Roles and Responsibilities:
· Sales Order management:
o Sales and operational role on Customers’ orders, requirements and deliveries.
o Issuance of Sales quotations, Sales orders and Delivery orders.
o Ensure customers’ requirements and enquiries are executed and responded.
o Monitor and ensure timely deliveries to customers.
o Maintain good customer service relationship.
· Purchase Order management:
o Purchasing and operational role on Suppliers’ orders, requirements and deliveries.
o Sourcing for Supplier and Issuance of Purchase orders.
o Monitor and ensure timely deliveries from suppliers.
· Coordination of import/export shipment and local deliveries.
· Admin and any other assigned related duties.
Job skills and requirements:
· Good interpersonal, negotiation and coordination skills
· Effective communication skills in English (written and spoken) will be preferred
· Effective time management skills
· Customer oriented
· Able to work independently, multi-task and work cohesively
· Min. 3 years of related working experienceand background in Defence Aviation is preferred. Salary will commensurate with experience.
· Proficient in MS Office applications
· Qualification: Diploma and above. Training will be provided for those below Diploma holder.
M&E Sales Manager - Datacentre (up to $7,000 | Mon-Fri)
Full-time
Full-time
Manager
Singapore, Singapore
Sales / Marketing
9 months ago
Responsibilities:
Proactively generate new business opportunities and manage sales for data center-related project works, including Fit-Out and A&a..
Responsibilities:
Proactively generate new business opportunities and manage sales for data center-related project works, including Fit-Out and A&A Works.
Identify and cultivate new business leads to meet or exceed sales targets, understanding market trends and customer requirements.
Lead and mentor sales team members to enhance sales performance and revenue generation.
Travel as needed to engage with clients, planning and executing strategic sales plans to convert prospects into customers.
Manage the entire sales cycle, from initial contact and proposal preparation to contract fulfilment, ensuring timely and effective closing of sales.
Collaborate closely with technical teams to ensure accurate project specifications and delivery in line with sales agreements.
Monitor and report on sales activities and project progress to senior management, aiming for continuous performance improvement.
Maintain regular communication with clients, providing updates and ensuring customer satisfaction throughout the project lifecycle.
Requirements:
A degree or diploma in Building Services, Mechanical, Electrical Engineering, or a related field, with at least 2 years of sales experience in an M&E or IT environment.
Demonstrated project management experience, particularly in live data center environments, with a strong understanding of M&E systems and proficiency in AutoCAD.
Exceptional communication skills, capable of leading project teams and interacting effectively with both internal teams and external clients.
Commitment to ensuring project timelines are met, with the ability to produce detailed project reports and conduct regular update meetings with clients.
Experience with IST procedures is preferred, along with a resourceful, problem-solving approach and a commitment to achieving sales and project goals.
Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954
My asset management client is looking to hire the below position. If keen please send your details to [email protected]
KEY ACCOUNTABILIT..
My asset management client is looking to hire the below position. If keen please send your details to [email protected]
KEY ACCOUNTABILITIES
The Transaction Operations team is responsible for the oversight of the trade life cycle, Asset Servicing, Reconciliations and Client and Regulatory reporting within firm and works closely with our outsourced service provider to ensure post trade operational compliance, completion, and success. The coverage extends across multiple asset classes including Equities, Fixed Income, CIS, FX and Money Markets.
This role sits within Trade Operations within Transaction operations team, looking after the trade life cycle management across all asset classes.
This role has several key responsibilities:
Provide oversight on the trade operations team and be the point of escalation for issues.
Support global markets investment activities across multiple asset classes.
Coordinate with internal stakeholders, custodians, brokers and outsourced service provider to ensure prompt matching of trade confirmations issues.
Oversight of trade settlement failures and ensure prompt resolution.
Support complex trade management processes.
Performed daily trade reporting to client and regulators.
Partake in new markets and new instruments working group and perform necessary analysis.
Partake and Support transition activities.
Represent Trade Operations as SME in projects impacting trade management.
Kept abreast of market updates and drive process changes.
Maintaining and updating team processes, procedures, checklists etc.
Explore continuous process improvement opportunities.
Perform oversight checks on trade regulatory reporting for EMIR and MAS
EXPERIENCE / QUALIFICATIONS
At least 5 years of experience working in Operations in the Asset Management industry.
Degree in Business/Finance or related disciplines
Strong operational asset management expertise
Good knowledge of multiple asset classes including Equities, Fixed Income Rates, FX Forwards, Money Market
Experience in using Aladdin preferred
Prior experience in managing a outsource service provider
CANDIDATE ATTRIBUTES
Strong understanding of asset management operations
Strong communication and stakeholder management skills
Strong attention to detail
High drive with a can-do attitude
Good communication skills
Ability to work effectively under pressure and adhere to variable deadlines.
A methodical thinker who will challenge and propose process enhancements
A good team player who collaborates and act as strategic partners to our internal and external counterparts
Manager Responsibilities:
Delegating responsibilities and supervising business operations
Hiring, training, motivating and coaching employees as ..
Manager Responsibilities:
Delegating responsibilities and supervising business operations
Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
Resolving conflicts or complaints from customers and employees.
Monitoring store activity and ensuring it is properly provisioned and staffed.
Analyzing information and processes and developing more effective or efficient processes and strategies.
Establishing and achieving business and profit objectives.
Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
As will be guided and supported by the General Manager and leadership team, the incumbent shall:
Apply suitable quality techniques, collaborate wit..
As will be guided and supported by the General Manager and leadership team, the incumbent shall:
Apply suitable quality techniques, collaborate with sales, design, R&D, process development, and production teams using a holistic approach to understand customer needs and delights customers with flawless and innovative solutions.
Ensure high standard of quality, develop & implement proven approaches that can enhance productivity, and uptime based on scalable, repeatable, cost-effective processes.
Develop and implement best-in-class quality systems and techniques (such as Lean Six Sigma) that enable competitive engineering solutions, cost optimized manufacturing approaches, robust processes, and effective programs, in accordance with our vision for Five Star Factory
Collaborate and contribute materially and consistently in building and sustaining operational excellence and a lean operating structure that enables flawless, fast, flexible manufacturing.
Develop and apply relevant quality techniques (such as DFM, DFSS, QFD, etc.) to cultivate innovation excellence by developing breakthroughs in processes, products, procedures, methods, and materials.
Determine key metrics for performance of customer, engineering, and quality teams. Identify and implement improvements.
Collaborate with all associating teams, research, and identify opportunities to generate new business and strengthen existing business.
Guide and motivate worldwide team of technical & quality staff to support our global customers. Set key targets and provide data analytics of quality performance to relevant management teams. Assess effectiveness of quality solutions, customer satisfaction levels, and continuous improvement strategy.
About the job
Reporting to Account Director, you will be an Account Manager who can deliver amazing work, impress the client, and keep the budget and..
About the job
Reporting to Account Director, you will be an Account Manager who can deliver amazing work, impress the client, and keep the budget and schedule on track. You are initiative-taking and always have agency’s best interests at heart and show a positive attitude to your teammates and clients.
This role will oversee accounts across APAC markets, with three key responsibilities:
- Build trusted relationships with key client and agency stakeholders, managing perceptions and expectations, demonstrating high level of emotional intelligence.
- Day-to-day management of accounts from crafting of briefs, conceptualisation through to production and submission.
- Plan and manage project budgets as well as timelines.
Responsibilities
Possess a sound knowledge on TTL advertising and have experiences with creative assets production.
Comprehend media diaries and work closely with external media agency to ensure campaign are delivered as per deadlines.
Monitor budget - ensure there is no overspend and encourage spending if the fund is underutilised.
Prepare costing and timelines to client for sign off before commencement of campaigns.
Craft clear and precise creative and production briefs, and brief nto the relevant teams such as Creative, Web dev and Copy teams.
Be a brand advocacy and ensure work comply with brand guidelines.
Ensure work is carried out as per schedule and quality is in place at all times.
Be responsible for the creation and/or update of all administrative documentation, e.g. WIP, job numbers, scope of work, cost estimates and purchase orders.
Liaison with global creative agencies in obtaining or clarifying campaign assets.
Develop an understanding of the profitability of client(s) business.
Share knowledge and guide junior team members.
Job Specifications
1. Knowledge and Experiences Required
3-5 years relevant experience with a sound knowledge of print, digital and content production processes.
Sound knowledge on 360 advertising (ATL, BTL and TTL) including social media campaign management.
Understand the nature of advertising and marketing, be interested in latest trends and the impact of these methods upon the client’s bottom line.
2. Skills Required
Excellent in project management and account management.
Excellent financial and commercial skills.
Excellent presentation skills.
Excellent relationship management skills.
Proficient in Microsoft Office applications.
Understanding of the usage of design software such as Adobe Photoshop, Illustrator, InDesign and HTML5 will be an added advantage.
Experience in admin duties in e.g. scoping, cost estimates, POs, reconciliation and etc.
Experience in online communication using Microsoft Teams, Slack.
3. Attributes
Entrepreneurial and quick-witted.
Ability to work under tight deadlines with multiple clients and projects.
An ability to prioritise workload and pre-empt, identify, and respond to problems.
Meticulous & organised, with the ability to be flexible and accommodating keeping clients in mind.
Reliability, i.e. Resilience, confidence, stamina, and maturity.
Responsible and possesses positive attitude – willing and able to be accountable.
Personal, enthusiastic, and committed – capable of gaining trust and respect from colleagues, good collaborator.
Assistant Manager/Senior Executive, Primary Care Engagement
Full-time
Full-time
Manager
Singapore, Singapore
Customer Service
9 months ago
Primary Care Engagement (PCE) Team, Primary Care & Community Care Development Division (PCDD) supports MOH and primary care providers, essentially..
Primary Care Engagement (PCE) Team, Primary Care & Community Care Development Division (PCDD) supports MOH and primary care providers, essentially private GP and dental clinics in the operationalisation and administration of national schemes such as Community Health Assist Scheme (CHAS), Screen for Life and Public Health Preparedness Clinics (PHPCs). This is to enable our primary care providers to provide affordable and quality care for patients in our community.
As a member of this team, your key roles will include the following:
Schemes Administration
Encourage and recruit private GP and Dental to sign up for national schemes and programmes
Conduct training and on-boarding of clinic onto the scheme and programme
Lead in the management of specific national schemes, which includes liaising with MOH and relevant entities on the development, monitoring, reporting and administration of the schemes.
Assist in the development of collaterals for marketing and administration of schemes and programmes
Proactively review, identify gaps and propose solutions to ensure smooth operations of schemes
Work with various agencies (MOH, NCS, HPB, IHiS) to continuously improve workflow to ease administrative or IT workload for the clinics
Driver for publicity platforms such as content management on various platforms, both online and offline
Account Management
Engage and provide dedicated support to assigned private General Practitioner (GP) and Dental Clinics as their account manager
Manage and foster strong relationships with the doctors, dentists and their staff
Support and assist the assigned clinics to administer national schemes, such as CHAS, Screen for Life, PHPC, National Vaccinations for Adult & Childhood and Child Development Screening.
Cross Team Workgroup
Be involved in initiatives to further enrich the engagement and development of the Primary Care sector
Support IT initiatives for both internal and external stakeholders for driving primary care digitalisation.
Co-create models of care to support the PCDD long term initiatives.
Job Requirements
Degree holder in any discipline
Experience in developing networks and partnerships with stakeholders
Able to multi-task and possess strong project management skills
Adaptable, resilient and able to work well in a dynamic and fast paced environment.
Strong problem solving and conflict resolution skills
A self-starter, with strong analytical and communication skills (both spoken and written)
Prior experience in healthcare (GP engagement/operations) is an added advantage
We are looking for an experienced Accounting Assistant Manager with expertise in the construction industry to oversee our financial operations and ens..
We are looking for an experienced Accounting Assistant Manager with expertise in the construction industry to oversee our financial operations and ensure accuracy, efficiency, and compliance. The ideal candidate will have a strong background in accounting principles, financial analysis, and management, with a deep understanding of construction accounting practices.
Maintain books of accounts for all companies under the Group.
Posting of all accounting entries related to income, expense, and journals as required.
Oversee and maintain cash flow.
Review the system for invoicing, tracking payments, and aging analysis of outstanding AP/AR.
Ensure good practice in recording and filing expenses.
Maintain the ongoing reconciliation of bank and cash accounts, ensuring that the books are balanced.
Ensure inter-company accounts are balanced and reconciled.
Oversee year-end procedures – accruals, prepaid, receivables, and payables; any other journals as required.
Financial year-end preparation of accounts for audit. Liaise with Auditors to ensure clean signoff. Follow up on closing any audit gaps.
Initiate tax planning, and GST reporting and oversee periodical tax filings
Work closely with the respective business units to ensure accurate and timely reporting.
Ensure the integrity and accuracy of the Group consolidation
Prepare monthly, yearly, ad-hoc, and consolidated reports.
Suggest process improvement of in-house system or automatizing processes and procedures.
Job Requirements
Degree in Finance, Accountancy, or equivalent.
At least 5 – 7 years experience of accounting experience.
Prior knowledge of QuickBooks Accounting System will be an added advantage.
Experience in handling full-set accounting and annual audits.
Independent and responsible personality
Preferred to be bilingual due to work requirements.
About the job
Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mis..
About the job
Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate and would like to join a dynamic, talented, and diverse team of professionals from all around the world — you are in the right place!
As a Guest Experience Associate, you are a Habyt brand ambassador and will be a part of a high-performing team at our Flex property - Habyt Cantonment, contributing to the optimisation of revenue, occupancy, and average rate, and also delivering the level of service that produces guest satisfaction.
Your responsibilities will include:
Greeting guests and performing check-in and check-out duties
Creating a satisfactory level of engagement with guests by showing interest, anticipating requests, and engaging with them throughout their stay
Delivering high-quality customer service by listening to guests’ requests and concerns and coordinating with internal teams to find appropriate solutions to fulfil the request or resolve the incident promptly
Managing reservations and email inquiries, monitoring room inventory, and assigning rooms when on shift
Communicating with the Sales team or other stakeholders to coordinate and conduct the necessary pre-arrival work for VIPs, corporate clients, groups, etc.
Monitoring and maximising room inventory to accommodate new sales leads and reservations
Proactively encourage longer lengths of stay for in-house guests
Proactively upsell to hit monthly team and individual targets
Proactively looking for areas for development and improvement for yourself and others
Updating guest data in the PMS and other IT systems as required
Ensuring compliance with all SOPs and standards
The skills, attitude, and experience we require are:
A minimum of 1 year of experience in a similar role in the hospitality or customer relations industry (guest relations, customer service or help desk position, or similar) preferably in a hotel or serviced apartment environment
Independent with exceptional customer service and teamwork skills
Understand the importance of teamwork as well as individual contributing towards a common goal
Excellent interpersonal, written, and verbal communication skills
A willingness to work rotating shifts - Shifts are of 5 days/week including weekends, PH, and both morning, afternoon, and night shifts when required
Active listening and problem-solving skills, with the ability to accurately assess a situation and respond appropriately to resolve all comments, tickets, queries, and concerns professionally
Tech-savvy with experience working with Microsoft Office, Google Drive, and PMS/helpdesk systems
Summary
The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. Thi..
Summary
The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.
Job Duties
Human Resource
Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions.
Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
Develop and implement HR policies and procedures aligned with organizational objectives and goals.
Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
Administration
Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
Coordinate and schedule meeting rooms as per requests from different parties.
Qualifications & Skills
Bachelor's degree in Human Resources, Business Administration, or a related field is required.
Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
Excellent interpersonal and communication abilities are a must.
Strong problem-solving and decision-making capabilities.
Proficiency in MS Office Suite is required.
Position open to Singaporean applicants.
Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.
Job Summary
The role is accountable for end to end recruitment support for all assigned positions for the group. This includes manpower planning, defi..
Job Summary
The role is accountable for end to end recruitment support for all assigned positions for the group. This includes manpower planning, defining sourcing strategies, executing selection approaches and on-boarding new hires.
Job Description
· Be the lead in recruitment campaigns.
· Work with hiring manager/HR teams to firm up hiring needs.
· Define, leverage and manage suitable sourcing channels effectively.
· Partners hiring manager/HR teams and facilitate and manage the selection process.
· Follow through all required administration and paperwork.
· Responsible for recruitment metrics status reporting and highlight and resolve any challenges proactively.
· Collate, evaluate and report on market intelligence on human resources movements, competitor intelligence etc.
· Participate in key recruitment/HR projects to strengthen the recruitment capability of the group.
Cooperation & Communication
· Serve as a point of contact for stakeholder group (e.g. BG/BU leads).
· Establish and maintain relationships with stakeholder group.
· Be the governance in recruiting strategy, policies, procedures and “marketing messages”.
· Good team player and facilitate cross-team flow of information on tools and processes.
Relationships
· Internal: Recruitment/HR team members and business/project stakeholders.
Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a Logistics ..
Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a Logistics Manager to be part of their Logistics Team for ongoing transformation projects. They are located in the West - easily accessible.
Duties of Logistics Manager:
Lead and supervise logistics team members.
Manage delivery contractors for timely deliveries
Plan and optimize warehouse space
Implement FIFO and Lot Number picking methods
Assist in inventory planning and analysis
Conduct cycle stock counts and manage adjustments
Coordinate between departments efficiently
Process and analyze monthly reports
Manage logistics-related correspondences
Ensure staff adherence to safety standards
Continuously improve work processes for efficiency
Perform other assigned duties as needed
Requirements:
Diploma or Degree in related field
At least 5 years of relevant experience
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Roles & Responsibilities
A newly established catering company is looking for a dynamic and passionate Sales & Marketing Manager to be part of ..
Roles & Responsibilities
A newly established catering company is looking for a dynamic and passionate Sales & Marketing Manager to be part of the vibrant team! You will be responsible for establishment and expansion of clientele in the various market segments; maintaining quality service standards when representing the company.
If you are looking for a fulfilling career in the fast-growing catering industry, send us your application now!
Job Highlights
Attractive commission/ monthly incentive scheme
Well-structured career progression opportunity
Fun working culture, supportive team members to work with
Responsibilities
Establish new sales opportunities using various sales prospecting channels.
Assists clients in professional event planning, packaging, and menu selection.
Prepare sales quotations, proposals, and catering schedule prior to deadline.
Account for sales profitability of event orders and ensure smooth operations of catering
Monitoring key market trends and competitive market information
Actively brainstorming of creative ideas in improving catering services to clients
Maintain all proper documentation in catering and conference files.
Attend and handle all customer enquiries and feedbacks.
Requirements
Diploma holder in Hotel and F&B Management or equivalent.
At least 4-5 years of sales experience in F&B / Catering / Hospitality experience.
Passionate about F&B, customer service and sales activities.
Outgoing personality, highly motivated and independent individual.
Marketing Assistant Manager Job Description
Our company is looking to hire a marketing assistant who will be working closely with our marketing team t..
Marketing Assistant Manager Job Description
Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.
To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.
Marketing Assistant Manager Responsibilities:
Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
Helping identify marketing trends and key opportunities for innovation.
Learning and working with various types of software for digital marketing.
Working closely with sales and marketing department.
Creating marketing materials such as white papers, case studies, and presentations.
Giving presentations.
Maintaining a marketing database.
Providing administrative support to the marketing and sales team.
Preparing, formatting and editing a range of documents.
Understanding company product and brand.
General office duties.
Creating and interpreting a variety of reports.
Organizing market research.
Analyzing questionnaires and other forms of feedback.
Updating social media accounts.
Perform any other duties assigned by the director.
Marketing Assistant Manager Requirements:
Bachelor’s degree in marketing, business or related field.
Administration or sales and marketing assistant experience.
Effective written and verbal communication skills.
A high level of attention to detail.
Ability to work effectively within a team and independently.
Experience using computers for a variety of tasks.
Competency in Microsoft applications including Word, Excel, and Outlook.
Good organization skills.
Related job and internship experience.
Digital marketing experience.
The ability to work under pressure.
Availability to work within opening hours (e.g. evenings, holidays, weekends).
The Customer Success Analyst is responsible for enhancing the team’s performance, giving better visibility to our company, and improving the scalabi..
The Customer Success Analyst is responsible for enhancing the team’s performance, giving better visibility to our company, and improving the scalability of our department. The CS Analyst ensures that we cover every customer with a higher level of engagement and best-in-class services. The CS Analyst has a dedicated focus on our data to enhance the practices of our department, focused on driving operational excellence and efficiency of our CSM team. The CS Analyst provides information to our department for decision-making to improve the overall customer success functions with the goal of building brand advocacy. The Customer Success Analyst will be responsible for supporting the effective implementation, rollout, and ongoing management of the Gainsight platform. The integration of Gainsight is one of the first of many new initiatives surrounding the development of a holistic Customer Success organization. This role is an important piece of ABS Wavesight’s customer-centric strategy, as driving the effectiveness of the platform will lead to critical insights into the health of our customer base and contribute significantly to ABS Wavesight’s customer-centric focus.
What You Will Do:
Provide information and assistance to implement and improve customer success strategies.
Create and improve customer success processes and procedures, to include creating repeatable processes for our team members to improve efficiency.
Implement and manage a continuous improvement process for our customer success processes and procedures.
Understanding our customers and keeping up with customer’s needs to communicate to our multiple departments.
Analyze customer types and needs to pair with the right Customer Success Manager to further build on the customer relationships and to confirm workload efficiency.
Provide input to our customer segmentations, journey mapping, user personas, and best fit customer profile based on data collection and analysis.
Predict hiring needs through data analytics.
Measure and report on the CSM Departments performance metrics.
Define and Measure department KPIs with the Head of Customer Success.
Aggregate data from multiple sources to create actionable information for the organization.
Manage and monitor the CSM Departments Customer Surveys.
Monitor customer feedback metrics like NPS, CSAT and CET for actions to improve the feedback.
Incorporate Risk Management practices and procedures to report on and create actions for system breakdowns, at-risk customers, Customer success team member burnout with steps to mitigate the risk.
Deliver reports to help the team gain clear visibility of the Customer Success functions and customer data.
Review and recommend any tools to aid the department in achieving their objectives and goals.
Through data analysis, make suggestions and improvements to our overall customer engagement model.
Perform with a high level of autonomy, reporting to other internal DS teams regularly on customer and business data.
Stay current on product features, product best practices, and product roadmap.
Stay current on the assigned customers market, industry knowledge, competitive market, and the DS brand knowledge.
May perform Customer Success Manager activities on occasions and attend customer meetings.
Support business strategy development for the Customer Success team and manage mapping, documenting and implementing CS processes as they apply to Gainsight, providing significant input into which process should be rolled out when.
In partnership with internal technical teams, configure and deploy Gainsight to internal customers (including system configuration, assistance with external integrations, reports, dashboards, workflows and necessary trainings).
Partner with cross-functional teams to ensure alignment on the most significant contributors to overall customer health, and configure and maintain a customer health scorecard that reflects customer data.
Develop a keen understanding of the organization’s sources of risk, as well as positive trends, and effectively report on both.
Collaborate on the design of Gainsight-driven business rules that analyze customer data and trigger actions for the Customer Success team to proactively engage with customers.
Make recommendations to improve efficiencies through development and adoption of best practices and standardized procedures.
Monitor System performance, data integrity and user activity to make recommendations on continuous improvements.
Educate and train sales, marketing and senior leadership professionals on Gainsight functionalities and dashboards.
Conduct new Customer Success Management department onboarding.
Capture and research customer escalated complex issues and monitors resolution to closure.
What You Will Need:
Education and Experience
Bachelor's degree or appropriate experience required.
Typically requires a minimum of five (5) years of project management or business analyst experience.
Knowledge, Skills and Abilities
Incumbent has developed proficiency through work experience or through job-related training. Works with a limited degree of supervision. May act as a resource for more junior colleagues, or those with less work experience.
Proficient in managing data
Excellent critical thinking skills; is able to break down ambiguous problems into concrete, manageable components and think through optimal solutions
Data analytics and business intelligence skills
Ability to converse with users at all levels, including executive or owner level
Ability to analyze complex situations, development actions plans and lead resources to achieve key objectives
Working knowledge and understanding of Microsoft Word, Excel, PowerPoint, Dynamics CRM, and customer success platforms
Must be able to travel to customer sites and other events
Intellectual curiosity about our customers, our industry, and Customer Success in general.
Working knowledge of the ABS Health, Safety, Quality and Environmental Management System.
It Would Be Nice If You Had:
Maritime industry experience is preferred.
SaaS experience is preferred.
Nautical Systems product line experience is preferred.
Experience delivering business intelligence through a similar role is preferred.
Reporting Relationships:
Reports directly to Customer Success Director or Customer Success Operations Manager level position.
Provide oversight on the trade operations team and be the point of escalation for issues.