Roles & Responsibilities

Responsible for building and leading a team of to help drive revenue.

Job Description

Act as the key account interface, developing and maintaining strategic relationships with existing and potential customers/principals, providing solutions and services that best support clients need
Build, strengthen and optimize relationships with customers by planning visits/meeting, as well as timely address of customers’ enquiries and feedback
Coordinate and participate in an industry trade shows, seminars, and forums as and when necessary
Develop sales and marketing strategies with an action plan to infiltrate and expand into new markets
Drive business expansion, explore, and target business growth opportunities
Keep track and analyse market trends, and competitor offerings and conduct regular market updates
Develop, execute, and deliver quality solution focused proposals, presentations, tenders, and quotations based on project requirements
Identify, plan, and execute new projects. Closely monitor project execution to optimize profitability and maximize customer satisfaction
Achieve sales revenue, profitability and sales growth targets set by the Management

Requirements

Minimum Diploma in Engineering or equivalent.
Minimum 3 - 5 years of Sales experience in the Engineering industry.
Able to communicate well in English and Chinese to liaise with relevant counterparts
Excellent written and verbal communication skills, with a high level of attention to detail.
Strong interpersonal skills, and ability to develop relationships and communicate with all levels of management.
Good in negotiation, coordination and analytical skills
Proficient in Microsoft Office applications
Willing to travel overseas for business if required

Job Highlights
5 days work week Mon - Fri
Growth and Learning Opportunities
Comfortable and Friendly Working environment
If you are a highly motivated Assistant Sales Manager with a passion for sales, please apply with your resume and cover letter.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Technology Delivery Manager

Job Requisition Number: JR25735

Job Level: more than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Project Management, Application Management, Change Management, Problem Management, Resource Management

Job Objectives

To support AML Projects/CRs for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of MLS system and system integration with other AML systems

• Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan

• Communicate complex technical solution to other GTO teams and business users in layman’s terms

• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• At least 10 years of experience / knowledge in Project Management, Application Management, Risk and Issue Management, Change Management and Resource Management

• At least 8 years of experience in Production Support Management, Incident and Problem Management

• At least 8 years of experience in system, system integration and software design

• Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing

• Ability to multitask effectively and handle large amounts of information and data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Machine Learning or Data Analysis

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Objective of the role:

People and Culture Manager, Asia will be responsible for the full scope of Human Resource functions for Asia. The candidate will be reporting to the CEO, Asia with strategic and operational initiatives through planning, implementation and best practices.

DUTIES & RESPONSIBILITIES:

Human Resource Management:

• Lead, manage and coach stakeholders and employees.
• Implement HR policy and procedures in the company.
• Process work pass applications, renewals and cancellations.
• Full responsibility of all statutory compliance.
• Drive employee engagement, improve workplace relationships, boost productivity and employee retention.
• Assistance in payroll processing for Asia offices.
• Point of contact for employee staff benefits, annual leave and policies.

Recruitment and Talent Sourcing:

• Understand the needs of the hiring managers and prepare job description.
• Coordination of recruitment with stakeholders to evaluate, identify and select the right candidates for Asia offices.
• Processing of employment letters, passes and all other necessary statutory documents.
• Prepare and manage all induction programs for all new team members.

Training and Performance Review:

• Full responsibility for all training programs across Asia Pacific.
• Work closely with the Head of the Departments to understand the training needs and requirements of fellow team members.
• Budget management and delivery of all training programs.

Coordination with Headquarters:

• Act as the liaison between Asia office and Global People and Culture team.

Administration:

• Administer all Biometric applications.
• Ensure data in Annual Leave system is updated.
• Ensure proper maintenance and office cleanliness.
• Coordinate and assist other projects or campaign (i.e. yearly conference, logistics, and team building events)
• To assist the Managing Director on administrative issues such as travel reservations and the scheduling of appointments and meetings.
• Lead projects relevant to the development of all the company staff and customers (Internal and external).
• Administration of NS claims, maternity, childcare, paternity leave claims and training grants.
• Review and process group medical insurance renewals across all Asia offices.
• Oversee office operations, including facilities management, office supplies procurement and maintenance.
• Lead CSR initiatives, including global and local volunteer programs.

THE SUCCESSFUL CANDIDATE:

• Candidate must possess at least a Diploma or Degree in Human Resource Management, or equivalent.
• At least 4 years of working experience in a Human Resource capacity.
• Extensive knowledge of Employment Laws and HR best practices.
• Knowledge of payroll.
• Positive attitude with good oral and written communication skills.
• Meticulous, well-organized, resourceful and be able to work independently.

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.

TBM Manager

Job Responsibilities

• Plan, oversee and in charge of tunnelling activities such as TBM assembly, TBM Operation and TBM dismantling.
• Monitor TBM performance and ensure operation within allowable limits.
• Manage tunnel work progress.
• Interface with other M&E and Civil teams.
• Manage project staff deployment.
• Responsible for project budget control.
• Assist QS in progress claim.
• Daily problem solving.

Requirements

• Degree in Engineering
• Must have atleast 5 yeasrs in TBM experience
• Must have big diameter ( 12m ) TBM experiences
• Able to work shift work, 12 hour shift, 6 day work week
• Compressed air fit
• Excel in microsoft office and excel
• Excel in EPB and slurry TBM machine operation
• Monitor entire TBM operation
• Preferably 2 years or more experience in LTA project
• Knowledge of M&E items

The Company

We are a leading purveyor of fine teas and herbs headquartered in Singapore, catering to the hospitality and food services, currently looking for suitable candidates for the position of Relationship Manager (Corporate)

Job Description

· Lead business development in hospitality and corporate channel.

· Foster relationship on C-suite level executives for global and regional accounts

· Prepare business proposals and C-suite presentation.

· Prepare annual business review with customers.

· Support training needs in product knowledge and service delivery.

· Manage accounts receivable.

· Lead in sales campaign planning and execution.

The Successful Applicant would have the Following Qualities:

· Degree in Sales, Marketing or Hospitality from accredited university

· Minimum 5 years of experience in hospitality or corporate sales

· Strong strategic planning and business development skills

· Excellent interpersonal and communication skills coupled with adaptability and willingness to learn.

· Highly motivated, energetic, and driven to success

· Possess Class 3 license; own car preferred.

Only short-listed candidates will be notified.

What's on Offer?

Attractive salary package and excellent career prospects await the successful candidates.

NOTE: Interested applicants can email their full resume in pdf format.
Include expected salary, last drawn salary, reason for leaving and availability date.

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job description

RESPONSIBILITIES

• Manage enquiries and feedback of our customers through email and telephone calls
• Send reports and SMS reminders to patients
• Perform service recovery
• Booking of OGD & Coloscopy appointments
• Do triage (temperature checking)
• Generate sales lead by answering product and service questions; suggesting information about other products and services (upselling)
• Manage end-to-end workflow with retailers: order management and fulfilment operations.
• Support other operation initiatives and administrative matters such as purchasing processes.
• Manage and uphold the customer relations quality of our staff
• Provide admin support to Sales & Marketing Executive
• Telemarketing duties
• Support service-related initiatives or projects to enhance customer experience
• Other duties as assigned by supervisor

REQUIREMENTS

• Min. GCE ‘N’ Level with at least 1 year of working experience in Customer Service or Sales operations
• Approachable and friendly- enjoy communicating with people from all walks of life and have great interpersonal skills
• Ability to understand and resolve first level enquiries/ complaints in a professional and time manner
• Good customer service and communication skills and ability to work independently and a team player
• Proficient in MS words, excel

Job Types: Full-time, Permanent

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Duties and responsibilities:

- Develop and maintain positive relations with tenants via regular and proactive communication.

- Manage tenants complaints and work to resolve them or provide feedback to Management

- Manage and schedule work order requests put in by tenants in a timely manner

- Coordinate with contractors for the works

- Respond to any emergencies promptly to minimise disruptions to tenant’s business

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

Requirements:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 2 years of experience

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to be on rotational weekend duty and answer texts (eg Tenant complaints and enquiries) outside of normal office hours.

•Minimum 1-2 years experience as a Factory Manager

•Oversee all aspects of the manufacturing process, including production planning, scheduling, and quality control.

•Manage a team of workers, including hiring, training, and performance management.

•Ensure that all safety protocols are followed and that the factory is in compliance with all relevant regulations.

•Ensuring that the equipment used by the team is maintained and can be used/operated at all times.

Senior Accountant /Accounting Manager

• $4,800 - $6,000
• [Admiralty]
• 5 days Mon to Friday 8.30am to 6pm, Lunch : 1pm to 1.45pm

Responsibilities:

• Handle full set of accounts, prepare management accounts and audit schedules
• Review subsidiary accounts and analyse variance
• Liaise with external auditor on audit matters and audit schedules
• Experience in using internet banking for payment
• Ad hoc duties as assigned
• Payroll processing (about 30 staffs)

Requirements:

• Minimum Degree in Accountancy or equivalent
• Min 5 years in handling full set of accounts independently
• Familiar with Microsoft 365 Dynamic Business
• Proficient in Ms Excel
• Knowledge of payroll processing with Times Payroll

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Manage the daily operations, greet and meet customers and attend to all their needs. Must be service orientated person with pleasant personality. Knowledge of wines is essential and necessary. Able to train and motivate. Administration, purchasing and operational knowledge is required, willing to work hard and a responsible person. Report to the General Manger. Have experience in Catering operations.

Job Description & Requirements

1. Responsible for the efficient operations of the teams
2. Conduct On-The-Job Training for Team members
3. Acquire new service contracts and repair works
4. Follow up with clients on outstanding quotations
5. Support team members to carry out preventive and corrective maintenance.
6. Diploma or ITC in Engineering
7. Relevant experience
8. Class 3 driving license. Vehicle allowance / company vehicle will be provided.
9. Fire extinguisher Licensed Operator Preferred
10. Certificate in Fire Protection Maintenance advantageous

Description

• Monday to Fri 9am to 6pm , Saturday (half day)
• Customer Fronting
• Enjoys customer service
• Attend to potential parents for cord blood storage plans

Requirement

• Min Diploma in any field of studies

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Air Freight Operation Assistant Manager

$4000-$4500

Alps Ave Singapore (Changi)

Mon-Fri - 0900-1800hrs

Key Responsibilities

• Develop and implement strategic plans to enhance airfreight operations.
• Collaborate with senior management to align airfreight strategies with overall company objectives.
• Oversee day-to-day airfreight import and export operations.
• Ensure compliance with relevant regulations and industry standards.
• Optimize processes to achieve operational efficiency and cost-effectiveness.
• Lead and motivate a small team of airfreight specialists.
• Provide guidance, training, and support to enhance team performance.
• Build and maintain strong relationships with clients, ensuring their airfreight needs are met.
• Address and resolve customer concerns promptly.
• Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations.
• Implement key performance indicators (KPIs) to monitor and improve airfreight performance.
• Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs.
• Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels.
• Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy.

Requirements:

• Posses good air freight knowledge in export/ import requirement
• Relevant experience in air freight leading a team of 4 to 6.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone Call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Brief description of the Outelet

“Relay use” what Komehyo believes in.

‘To bring items that are no longer frequently used to a new owner who needs them, so the goods can complete their full mission and be used effectively’…this is the philosophy behind our business model.Komehyo wants to change people’s old perception of second-hand products, encouraging positive attitudetowards them, as well as, open up another opportunity for domestic incomeand improve the overall economy.

Job Descriptions

• Shop management, working closely with Japanese General Manager and Director to manage shop related.
• Managing shop operations
• Managing shop staff, shift scheduling of work for sales staff
• Managing products (Mainly bags and watches)
• Building relationship with customers
• Communicating with customers
• Manage and analyze budget and actual result, and propose action plans for further development
• Report on actual result, buying trends, customer needs, profits etc.
• Training and motivate shop staff to achieve goal, follow company policies and procedure

Job Requirements

• 3 to 5 years of Shop management experience in retail business (luxury brand related field would be preferred)

Working hours

• Rotating shift / must work on weekends and PH/ 7-8 days off a month

Benefits

• - but they can take offs one of the weekends in a month

Job Responsibilities

• Attend meetings, rehearsals, technical rehearsals, performances and maintenance calls, as required, to ensure smooth delivery of shows and events.
• Assist the Technical Manager in the delivery of technical support for shows and events and deputise as required.
• Plan and oversee the movement and operation of technical equipment in venues within the resort.
• Direct and execute Technical Manager responsibilities and prepare detailed operation plans for medium to large events as required by clients (internal and external) or as directed.
• Lead and motivate events and show teams to ensure cost-effective, high-quality productions.
• Reduce cost and increase revenue to support RWS Entertainment’s business objectives.
• Independently design, programme and operate ONE or more technical equipment and systems* during medium to large scale technical rehearsals, events and shows.
• Identify training needs within the team and provide suitable training to meet the needs.
• Conduct risk assessments and other statutory WSH reports as required.
• Ensure team compliance with WSH, show/event procedures, manufacturer’s guidelines and local applicable regulations.
• Perform any other tasks as required.

*Entertainment equipment and systems include: Staging, Lighting, Sound, Audio-visual, Rigging, Show Control and Automation.

Job Requirements

• Preferred: Degree, Diploma or WSQ Equivalent in a related discipline.
• With Degree, Diploma or WSQ Equivalent – 8 – 10 years of related industry experience required, including not less than two years’ experience managing technical personnel.
• Without Diploma or WSQ Equivalent – at least 10 years of related industry experience required, including not less than two years’ experience managing technical personnel.
• Proven ability to plan, organize and complete tasks in an acceptable timeframe.
• Flexible approach to working hours.

Position title: Business Development/Marketing Manager

Location: Tanjong Pagar

Working Days: 5 days, Monday-Friday

Working hours : 9am to 6 p.m

Salary : $4,000-$5,000

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Job Description & Requirements

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.


JOB REQUIREMENTS
10+years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

At Meta, we’re shaping innovative experiences in service of giving people the power to build community and bring the world closer together. Our multidisciplinary design teams are creating new ways to help people connect, find communities and grow businesses. Together, we are committed to building innovative technologies — Facebook, Instagram, Messenger, WhatsApp, Workplace, Meta Quest and more — to serve billions of people around the globe.

Meta is looking for a Product Design Manager with exceptional design, communication and people management skills. As a Product Design Manager, you will lead and manage teams to ensure our products and features are valuable for people, easy to use, and of the highest level of craft and execution. In this role, you'll be a foundational member on the leadership team, working together with your counterparts in engineering, data science, UX research, content design, and other disciplines to define the strategy, operations and communications that guide the team to build great products addressing real user needs. You’ll be expected to utilize your full range of people management skills, product strategy, product design, interaction design and visual design skills. This posting represents different full-time roles across the Meta company.

RESPONSIBILITIES

• Build and manage a talented, diverse, inclusive team of product designers and leaders that consistently delivers on projects and is well-balanced across a range of design skill sets.
• Responsible for overall team performance and health, resource allocation, project prioritization, and building a culture of design excellence.
• Lead and oversee the user experience of a product from conception to launch in partnership with product managers, engineers, UX researchers and content designers.
• Take broad, conceptual ideas and turn them into useful and valuable products for our billions of users.
• Contribute to strategic decisions around the future direction of Meta’s products.
• Design end-to-end flows and experiences that are simple and elegant for our supported platforms.
• Define, craft and evolve designs within visual systems and/or standard.
• Proactively solicit and provide feedback from designers and a broader product team in order to continually raise our bar for quality, while also taking on mentorship.
• Cultivate a healthy design process for the team, and be a key contributor to your organization's product strategy.
• Effectively communicate your team's product goals (both within the team and outside the team), and connect related projects across the company so that problems or joint decisions can be resolved quickly

MINIMUM QUALIFICATIONS

• 6+ years of experience in Product Design.
• 3+ years of design leadership experience with direct reports under your guidance and leadership.
• 6+ years of experience working collaboratively with product, engineering, design, content and user research teams.
• Experience building and shipping applications or software across a variety of platforms.
• Experience leading product direction and strategic thinking with the experience developing product goals, identify opportunities, and make decisions based on the impact to people and the company.
• Experience representing work to a broader product team and other leaders, clearly and succinctly articulating the goals and concepts.

PREFERRED QUALIFICATIONS

• Experience with delivering 0-1 products from concept stages to launch.
• Experience working on large scale, complex, ambiguous projects across multiple teams.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Duties

• Provide technical support on all systems
• Engage with stakeholders/end-users/customers over various communication channels to understand their technical needs, inquiries, and challenges.
• Provide clear, accurate, and timely technical assistance, product recommendations, and problem-solving guidance.
• Develop an in-depth understanding of the products, applications, and systems to effectively address stakeholders/end-user/customer inquiries and provide expert-level support.
• Stay updated on industry trends, product advancements, and technical knowledge to offer cutting-edge solutions.
• Diagnose and troubleshoot technical issues, both remotely and on-site when necessary, collaborating with cross-functional teams to provide comprehensive solutions.
• Document and track stakeholder/end-user/customer interactions, technical solutions, and issue resolutions using appropriate tools and systems.
• Collaborate closely with vendors, partners, stakeholders/end-users/customers, clinical team, corporate teams to ensure seamless communication and effective problem resolution.
• Contribute technical insights to assist in application/product development, improvement, and enhancement strategies.
• Contribute to the creation and maintenance of technical resources, including FAQs, troubleshooting guides, and application/product documentation, to empower stakeholders/end-users/customers and colleagues.
• Identify opportunities to enhance technical support processes, streamline workflows, and optimize issue resolution timelines.
• Participate in continuous improvement initiatives to elevate the overall quality of technical support services.
• Assist in training and sharing your technical expertise and best practices.
• Foster a collaborative learning environment that promotes skill development and knowledge sharing.
• Identify any application/system/project/business risks and keeping the management always informed.

Requirement

• Degree in Information Technology Computer Science, Computer Engineering or equivalent from a recognised institution
• At least 10 years of relevant working experience in developing, implementing, and maintaining IT systems.
• Proven experience in technical support or engineering roles, preferably in IT or healthcare sectors.

Intereste and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599