Our client is a MNC company in semiconductor industry. Due to business needs, they are now recruiting a Sales Manager to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Engaging in customer acquisition and business negotiations within the Semiconductor sector
• Establishing a novel key account platform to enhance sales initiatives
• Showcasing the company's product offerings to potential clients
• Formulating proposals and engaging in contract discussions with business associates for general agreements
• Collaborating with the technical support team to address technical inquiries and devise solutions for clients
• Analyzing and evaluating potential customers, markets, and competing firms
• Creating comprehensive sales plans and strategies
• Orchestrating specialized marketing activities, including participation in fairs or trade shows, among others
• Overseeing and supporting projects tailored to meet customer requirements
• Coordinating customer orders

Requirements:

• Diploma or Degree in related field
• At least 2 - 3 years of relevant working experience
• Possess own transport
• Experience with wafer test or final test related product

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Marketing Manager - with CEI Cert

Education: junior college and above

As business development needs, we are looking for to hire sales and markting managers, he/she with related experience will be given priority. Our company is an recruitment agency, we are looking for candidates who already possess a CEI certificate on hand, The company has regular customers, and your job is to follow up on the customer's work progress. At the same time, she/he possesses marketing knowledge to aid us with digital marketing and traditional marketing.

On a 5.5 day a week, the pay is to be discussed again, given candidate’s personal experience, with a range from $5000 - $9000.

Bilingual preferred, strong command of english and chinese. We are Chinese speaking work environment, fluent in Chinese and English speaking is an advantage.

Reporting to the GM of Asia Innovation Centre, this role will lead the new digitally enabled business developments in alignment with the bank’s digital strategy. This includes designing new business schemes in collaboration with customers, tech players and SMBC Group companies and leading the implementation of these schemes. This role will define and manage the end-to-end program and specifically work with SMBC Group companies in India, Indonesia, Vietnam, and Philippines to achieve stated business outcomes.

Strategy

• Design specific business schemes in line with strategic priorities and focus areas for Asia Innovation Centre, esp. in collaboration with SMBC Group companies in India, Indonesia, Vietnam and Philippines.
• Determining the benefits (financial/non-financial, direct/indirect) of delivering the Digital initiatives for stakeholder.
• Define the Target Operating Model (TOM) integrating components of people, process, and ecosystem partners to implement Digital business schemes. Includes definition of business case, vendor partner strategy and internal resources planning in support of delivering defined Digital initiatives.
• Strategic Change Management to identify capability changes and blockers to be addressed during implementation to ensure the successful delivery of each initiative.
• Coordinate with SMBC Asia Rising Fund (CVC of SMBC Group) to identify potential partners for new business development.

Business enablement and Project management

• Developing action-oriented initiatives and plans in consultation with business leaders and management team with clearly defined KPIs and business outcomes.
• Support framework and methodology to develop Go-to-market plan, run pipeline development initiatives along with key business leaders.
• Planning and driving implementation actions, together with relevant functions to enable regulatory, legal entity, policy, and procedural changes.
• Stakeholder management and engagement approach to facilitate the design and delivery of digital initiatives.
• Appropriately manages the risks that may arise from Digital projects to the Bank and to the stakeholders supported.

Job Requirements

Business and Technical Requirements

• at least 10 years of professional experience in a relevant capacity
• at least 8 years of banking and digital experience is desired
• Agile project management experience

Characteristics Experience, & Degree

• Minimum bachelor’s degree. MBA degree will be a plus
• Strong strategic thinking, use of data and logic to backup decisions and improve understanding.
• Entrepreneurial and ability to work autonomously and take ownership.
• Ability to work with senior stakeholders.
• Effective cross-functional collaborator.
• Able to frame an issue or opportunity from first principles.
• Flexibility & adaptability to adjust priorities according to changes in business needs.

JOB DESCRIPTION:

• 5 day work week
• Basic salary + High Incentive
• AWS
• Staff discount, voucher and monthly redeemable treatment

RESPONSIBILITIES:

• Assist in calling and follow up of daily new Leads (Warm Leads)
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry
• Ensure all activities are conducted in line to the quality standard
• Assist on any ad-hoc tasks as required

REQUIREMENTS:

• Must be able to work retail hours and on weekends and public holidays
• Customer service oriented, Positive and highly motivated individuals.
• Target driven and possess can-do attitude
• Excellent communication skill
• Well-groomed, good interpersonal skills and confident
• Experience in relevant field will be an added advantage

This role is regulated by The Monetary Authority of Singapore (MAS).

As a Barclays Discretionary Portfolio Manager, you will deliver a great experience for clients by providing first class service, managing investment portfolios, and supporting the overall investment process. You will be responsible for managing a book of client portfolios and ensuring timely execution of investment decisions to generate risk-adjusted returns that meet clients’ expectations and goals. You will also be an active participant to our investment decision making forums and process, liaising within the team and research specialists.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

Colleagues who have applied for 'onsite' roles are expected to work four or five days a week at the selected workplace, contingent upon their specific role and business area requirements. If you're applying for a position, please discuss the working pattern specifics with the hiring manager. It's important to note that we are constantly adapting our working environment, and as a result, working arrangements can be adjusted with reasonable notice to align with our business needs.

What will you be doing?

• Demonstrating a thorough grasp of all nine investment asset classes and understanding of use of complex instruments in portfolios (e.g. derivatives)
• Being a subject matter expert within several areas of investment practice (e.g. fixed income, equities) and leading the discretionary offering for Singapore
• Being a member of the Global Discretionary Management team, contributing to the development and leveraging of Barclays best thinking on Discretionary Management
• Demonstrating a comprehensive understanding of Private Banking business drivers and value chain in a discretionary portfolio management business
• Demonstrating sales performance in growing a team’s book of business and /or defence of existing business to generate revenue for Private Bank
• Being a mentor to support less experienced colleagues to develop their knowledge and capabilities
• Playing a main role in presenting to new clients to win new mandates, or existing clients to carry out review /defence meetings to build effective and trusted relationships
• Providing significant technical and business input to Private Bank strategic initiatives (e.g. Change Programmes) as well as acting as a representative for the Discretionary business

What we’re looking for:

• Private banking or wealth management background, with understanding of the institutional market, technical and product knowledge across asset classes and derivatives
• Ability to establish Discretionary Portfolio Management operations in a new market including definition of policies, procedures, negotiation and ability to influence decision
• Ability to influence decision-making within Private Banking Investments and the broader Private Banking senior management teams
• Relevant academic background or related experience, and appropriate regulatory qualifications in Singapore or similar jurisdictions

Skills that will help you in the role:

• Fluency in English with written and verbal communication skills and the ability to communicate effectively
• Additional language would be beneficial

Where will you be working?

Our office is located in Marina Bay Financial Centre, which has been carefully crafted into a “city in a garden”. Overlooking the scenic skyline along the Marina Bay waterfront, the green spaces and rooftop terraces have been designed to optimise employee well-being. The centre provides an integrated live-work-play development, surrounded by shops, restaurants, gyms and an alfresco dining area. Our convenient office location means you’re just a 5-minute walk from the nearest MRT station.

Position: Customer Service Officer

Salary: $2500 - $ 3000 + AWS + VB

Location: Central Region

Working Hour: Shift Work

Responsibilities

• Manning of the officer tower reception counters and retail mall information counters including basic operations of systems e.g. office turnstile, BI CRM.
• To assist and support shoppers’ needs and requests at the customer service counter.
• Ensure all CX related reports are accurately recorded – inventory, redemption transactions, shift reports, lost & found, enquiries log.
• Resolve receipt dispute issues by liaising with merchant and shoppers.
• Respond to Live Chat and online enquiries, including feedback related to general enquiries and points accreditation.
• Engage shoppers during counter visits on the loyalty program.
• Respond to in-bound casual leasing enquiries for atrium space through online platforms.
• Follow up on leasing leads for pushcart and vending machines.

Requirement

• Possess a Diploma or equivalent.
• Minimum 2 years’ experience in relevant customer service role.
• Positive attitude, pleasant personality and a team player.
• Able to work in fast paced environment and has passion for service.
• Able to perform shift and willing to work on weekends and Public Holidays.

Penny Ong
Dynamic Human Capital Pte Ltd
Registration No: R23119168
License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Working Environment: -

- Flexible working hours.

- Free refreshments in the office.

Responsibilities:

- Communicate with customers and overseas offices and keep the customer informed on shipment status

- Prepare quotations and submit to customers

- Understand customer requirements

- Follow standard operating procedures

- Achieve a positive success rate of quotations submitted

- Handle cross trades

- Develop customers / gain new customers

- Calling of customers for customer maintenance and reporting in the CRM system

- Cooperate with the operations department to ensure that customer expectations are fulfilled by operations

Requirements:

- Positive attitude and customer service minded

- Minimum 3 years of experience in the freight forwarding industry within customer service areas, preferably with food & beverage exposure

- Good knowledge in Microsoft Office (Word, Excel, PowerPoint) and Windows

- Driven to grow the business for the company

- Good teamwork

- Training will be provided

Description

• Support critical Retail business initiatives, with new or changing offers to customers.
• Drive planning and execution of offer setup, across various affordability and instalment programs Online.
• Achieve operational excellence in the payment and affordability program areas to ensure a world-class customer experience from shopping to order placement to fulfillment.
• Support the Operations function to identify and track customer- or revenue-impacting payments, financing, compliance and fulfilment issues.
• Be the advocate for the Retail customer and represent the voice of the company.
• Collaborate across cross-functional global teams to review issues, root cause analysis and monitor resolutions.
• Proactively monitor and report on metrics to reduce payment friction.

Key Qualifications

• Bachelors degree or equivalent experience.
• Minimum 4 years project management experience.
• Experience interacting & supporting customers with Affordability programs is a plus.
• Experience implementing projects showcasing good influencing, coordination, planning and follow up skills.
• Able to prioritize deliverables, focusing on critical items with a persistent attention to detail.
• Quick learner, including ability to understand complex and technical concepts.
• Ability to work in a fast-paced environment and make decisions quickly under tight deadlines and pressure.
• Proven success in team environments demonstrating shared responsibility and accountability with other team members.
• Experience troubleshooting software or system issues in a customer service environment.

Our client is a CMS licensed Asset Manager and they are currently looking for a Compliance Manager to lead a team.

Responsibilities:

• Lead the team and assist the Director to implement and maintain governance and compliance policies and procedures
• Serve as the point of contact for regulators
• Keep management abreast of all related local and regional compliance and provide guidance/advice to the management and team
• Provide professional compliance advisory support to relevant business units
• Lead compliance related work for all new clients and existing relations
• Provide advice with respect to marketing requirements of funds in various jurisdictions
• Carry out compliance audits and internal control procedures
• Organize and plan compliance trainings to educate team members
• Liasing with external legal experts, auditors, compliance advisors and corporate secretaries.
• Ad-hoc projects or tasks as may be assigned from time-to-time

Interested candidates may reach out to Jacqueline at [email protected] for a confidential chat!

Job Description & Requirements

Provide support and assistance to the Front Office Manager in managing front office operations from maintaining cash control to delivery of guests service standards on a daily basis.

• Attend to guests’ enquiries, requests, complaints and compliments;
• Supervise reception staff to ensure optimum occupancy and average room rate for maximizing revenue;
• Monitor Front Office staff to ensure guests receive warm attention and personal recognition at all times;
• Ensure front line staff display high degree of professionalism, integrity and well-groomed at all times when on duty;
• Ensure good service delivery and quality services to our guests;
• Record the details of events in Duty Manager Log Book and to take necessary actions;
• Make improvements to the overall operations with an emphasis to increase guest satisfaction, revenues as well as reducing costs;
• Monitor departmental costs to ensure performance against budget;
• Ensure proper staff training and standard operating procedures are in place;
• Communicate and coordinate with other operating department to ensure smooth delivery of a suite of services to our guests;
• Respond efficiently to any hotel emergency or safety situation, as well as ensure the proper control and instructions of emergency procedures are adhered to;

As overall project manager, you are responsible for extensive construction projects and strategically relevant projects. You also lead the internal project team as well as the external partners, engineers and specialist planners. Together with them, you realise future-oriented and innovative construction projects from feasibility to turnkey handover. You will be able to assert and assert yourself in the management of complex and interdisciplinary projects. Your activities also include contract negotiations, chairing meetings, project management and controlling.

The ideal candidate should possess extensive project management experience in large design and construction projects preferably with Health Care Sector background.

Responsibilities:

• Being in charge of specific project(s)
• Chairing as well as attending client, contractor as well as design meetings
• Managing and negotiating service contract with client as well as contracts with subconsultants and contractors
• Managing change requests by client, subconsultants and contractors
• Oversees all architectural teams in project-in-charge and coordinates with all disciplines involved in project (e.g., architectural, structural, mechanical, and electrical, medical planning, interior design, and landscaping).
• Oversees review process for shop drawings, RFI, material samples, method statement, etc.
• Liaises with design team on design, coordination issues.
• Oversees and monitor progress of on-site work and resolves any arising issues.
• Establish requirements of Site Office Operations by the contractor.

Qualifications:

• Graduated with a recognized Degree in Architecture and registered with the Board of Architects, Singapore.
• Possesses 10 or more years of relevant experience.
• Effective verbal and written communication skills.
• Good knowledge of architectural details, working drawings and construction practices.
• Possess good knowledge of local building codes and regulations, authority requirements and compliance ability.
• Team-oriented personality and at the same time, be able to work together with Design and Site personnel.

Responsibilities:

• Report to the SVP & Treasurer based in the US
• Oversee day to day treasury activity in the region including but not limited to pool structures, bank account management, guarantees, cash forecasting, investments and dividends
• Service operations in China, Japan, Hong Kong, Singapore, Australia, New Zealand, India, Korea, Philippines, Thailand and other operations in region that arise
• Service and monitor our group of companies and Networks in the region
• Closely coordinate with local tax and accounting teams
• Manage Regional bank relationship

Requirements:

• 10-15 years experience, prior corporate treasury experience required
• Experience in large diverse multi-national companies required
• Familiar and has good understanding of local and regional banking regulations
• Ability to support both ad hoc and more comprehensive projects initiated by headquarters
• Excellent communication skills, with ability to explain finance & treasury concepts in writing and verbally to different teams.

Interested candidates may send their CV to Erik (Reg No. R1221330) at [email protected] quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.

ROLE & RESPONSIBILITIES

Manages integrating internal and external information sources to deliver exceptional insight to the clients.

Contribute to the development of the company's strategic research framework.

Building and nurturing relationships and credibility with clients.

Participates on team planning, company initiatives and growth of business

• Demonstrates extensive knowledge or Ipsos-Insights products and services, including competitive marketplace offerings, in order to identify and propose potential opportunities with existing and new clients
  Manages and fosters positive ongoing relationship with key contacts (decision making personnel) at client portfolio
• Demonstrates in depth understanding of client’s product, service and strategy and their competitive market in order to build and grow Ipsos credibility and business with client
• Anticipates future needs of clients based upon their issues in order to proactively influence Ipsos-Insight product development and delivery improvements
• Oversee the team to ensure flawless execution of all market research projects from design to delivery
• Proactively works with cross-functional department managers to continuously improve process and ensure their understanding and expectations of current and future client needs
• Develops, manages and mentors staff to build client understanding across all disciplines to work process vs. just project orientation, strategic insight and presentation skills
• Works with Research Managers to review all proposals and presentations to ensure that they are delivering key thinking on business issues
• Presents compelling insights to client in a way that evokes confidence and expertise and translates complicated insights in an actionable way that will be relevant to a broad client audience (including research and marketing/brand)
• Contributes to and actively manages assigned revenue and profit margin.
• Work in partnership with the team and ensure that everyone understand what is expected of them in contributing to the goals of the organization
• Regularly provide performance feedback and also seek feedback from team members
• Model the values of the organization and maintain the standard of conduct in the workplace
• Recognize and reward the contributions of staff, provide a safe work environment and encourage a healthy balance of work and personal life
• Effectively develop and use the diverse skills, cultural values and backgrounds of all team members

COMPETENCIES

• Self-Management
• Communication
• Collaboration
• Client Focus
• Knowledge & Expertise
• Flexibility

BACKGROUND

Experience:

• At least 7 years of strong Market Research Experience and good application of knowledge
• Solid experience in questionnaire design, table specifications and project management
• Understand and use statistical analysis
• Selling of research projects and capabilities
• Ideally, experienced in relevant category or sectors

Skills/Knowledge:

• Good communication skills, written and oral
• Sound problem-solving skills
• Able to work under pressure and meet aggressive deadlines
• Exceptional time management skills
• Good data preparation skills
• Good client service skills
• Able to build strong links with the rest of the business
• Proactive / Self-motivated
• Able to work effectively in a team and independently

Qualifications:

• Degree in any fields

Customer Service Logistics Executive (Luxury Retail)

About the company:

renowned luxury brand known for its exceptional craftsmanship and innovation in producing high-end timepieces

Job Summary:

Coordinate and enhance logistical processes, inventory management, and repair administration to optimize efficiency and compliance

Job Scope:

• Streamline logistics distribution processes for increased efficiency and reduced time consumption.
• Support the Service Center by managing inventory, verifying delivery documents, overseeing spare parts conditions and quantities, preparing picking lists, conducting cycle counting, and handling order fulfillment.
• Assist Admin Supervisor in repair administration duties, including managing repair files in ERP and generating reports for data analysis.
• Implement modifications in processes and products.
• Contribute to continuous improvement in product quality and work environment.
• Efficiently handle shipment and receipt of goods to and from the entity.
• Monitor shipping validity dates, debits, duties, and tariffs, ensuring compliance with import and export regulations.
• Communicate issues and provide feedback to superiors for enhanced productivity.

Requirement:

• Min 2-5 years of experience in logistics coordination, inventory management, or a similar role.
• Proficiency in using WMS & ERP systems, Microsoft Office Suite, and other relevant logistics software.
• Familiarity with import and export regulations, duties, tariffs, and the ability to ensure compliance with government institutions.

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

We regret that only shortlisted candidates will be contacted

(EA: 94C3609/ R21101213 )

We are seeking an experienced Health Services Manager to join our team in a high-volume retail clinic setting. The successful candidate will be responsible for providing exceptional care to our patients, while managing clinic operations each day.

Operational Management and Compliance

• Oversee the daily clinic operations to ensure compliance with healthcare regulations and clinic policies.
• Develop and implement efficient workflow processes to improve patient care.
• Work with all departments of therapists to implement patient services

Staff Training and Supervision

• Train and supervise clinic staff and therapists on Company protocols and brand’s operational SOP, conduct performance evaluations, and foster a positive work environment through constructive feedback.

Patient Management

• Coordinate patient scheduling, address inquiries and concerns, implement strategies for enhancing the patient experience, and oversee accurate record maintenance.
• Educate patients on exercises and techniques to aid long-term care
• Refer patients to the most suitable department of therapists based on review of the care patients require

Hands-on Patient Service

• Provide therapeutic services to patients, adhering to corrective protocols and procedures.
• Reviewing patients’ health, medical histories and x-ray result including information on previous injuries, surgeries, general health and lifestyle
• Conduct physical examination, focusing on patients’ range of movement

Sales Performance

• Ensure monthly achievement of clinic sales targets.

Professional Conduct

• Maintain professional dress and behavior while representing the clinic, adhering to prescribed standards.

Confidentiality and Documentation

• Maintain confidentiality of clinic records and files, and adhere to guidelines for handling patient documents and materials.

Administrative Duties

• Prepare reports, claims, correspondences, and documents accurately and in a timely manner.

Additional Responsibilities

• Undertake 'on-call' duties, conduct health talks and promotions, fulfill administrative tasks, attend seminars and meetings as required, and comply with NH policies and regulations.

Flexibility in Assignments

• Perform any other duties assigned by NH that fall within the general scope of the employee's appointment.

• Company located at Tuas

• Company transport provided at Marsiling, Jurong East and Joo Koon

• Working hour: 8:30am – 5:15pm (Monday – Friday)

• Variable Bonus + Excellent Welfare & Benefits

• Well Established Listed Marine Engine Company

Job Scope

• Co-ordinate and liaise with respective subsidiaries regarding group conso matters.
• Ensure subsidiaries’ conso package submit for conso on timely basis.
• Prepare month-end, quarter-end, year-end closing and consolidation financial statements of the Group in accordance with IFRS and Group requirements.
• Prepare statement of group cash flow, necessary supporting schedules and announcement on quarter-end and year-end closing for SGX announcement.
• Ensure closing of group consolidation are on timely basis and information furnished are accurate and in concise manner.
• Board file preparation on quarterly basis.
• Prepare consolidation of group annual budget and forecast.
• Assist in co-ordinate and liaise with external auditors for all group matters and issues.
• To ensure compliance with relevant statutory requirement and standards (Financial Reporting Standards and Tax Act).
• Review financial reports and ensure compliance with overall group’s reporting and prescribed standards.
• Monitor and analyse monthly operating results against budgeted financial reports.
• Review GST reports for monthly or quarterly filing to IRAS.
• Review year-end closing and audit schedules, including the liaison with auditors and tax agents.
• Perform a detailed GPM analysis on a project basis.
• Any ad-hoc matters as assigned.

Requirement

• Degree in Accountancy / ACCA or other equivalent
• Possess knowledge of SAP ERP System will be an added advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

Are you a dynamic and passionate individual who thrives on creating extraordinary customer experiences? We are seeking a highly motivated and experienced Customer Experience Executive to help shape our organisation’s customer-centric culture and champion efforts to make every customer interaction unforgettable and positively impactful!

Responsibilities

• Study and map as-is customer experiences, interactions, and touchpoints to gain a comprehensive understanding of the existing customer journeys
• Identify pain points and opportunities for improvement and recommend strategic solutions to enhance overall experience
• Understand customer needs and adopt a pro-active approach to maintain and build positive experiences
• Assist in establishing processes for collecting and analysing customer feedback, surveys and data analytics to gain insights into customer behaviour and preferences, and drive data-driven decision making
• Implement service quality standards and processes, monitor performance and drive continuous improvement initiatives
• Collaborate with Technology & Data team to identify and implement customer-centric technologies and tools that enhance the customer experience
• Collaborate with cross-functional teams to drive implementation of improvement initiatives and address potential challenges and resistance to change that may arise during the implementation
• Assist in developing and delivering training programmes to empower employees across the organisation to deliver exceptional customer service
• Analyse training effectiveness through performance metrics, customer feedback, and service quality evaluations
• Proactively address customer issues and concerns by ensuring timely and satisfactory resolution
• Propose innovative ideas and strategies to adapt to changing customer preferences and needs
• Prepare regular reports and presentations, highlighting progress and areas for improvement, to the management
• Stay current with industry trends and best practices in customer experience management
• Support and execute any ad-hoc duties and projects as assigned or required

Requirements

• Diploma/Bachelor’s degree in any field or equivalent
• Minimum 3 years of experience in customer experience design and journey mapping or related role, preferably with a track record of implementing successful customer experience strategies
• Customer-centric mindset with a passion for delivering exceptional experiences
• Excellent communication skills, both written and verbal, and possess effective leadership and influencing skills to collaborate and build cross-functional relationships
• Strong organisational skills and the ability to manage multiple projects simultaneously
• Proficient in Microsoft Office and customer experience software applications (e.g. Freshdesk, PowerBI)
• Ability to work in a fast-paced, deadline-driven environment with a high accuracy and attention to detail
• Excellent problem-solving skills, critical thinking and analytical skills, with the ability to analyse complex data and extract actionable insights
• Proactive, self-motivated and keen learner with the ability to work well in a team or independently
• Adaptable to changes in a highly dynamic work environment

Working Arrangement

Mon to Fri: 830am – 6pm

Salary

$2600 to $3800

Location

National Stadium (Stadium MRT)

Benefits

18 days AL

AWS + Bonus

HP Allowance

Flexible Allowance

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groups

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Job Description & Requirements

• Oversee the daily store operations and its manpower planning

• Hire, train, motivate and manage the team to achieve the best results

• Responsible for admin duties in the outlet including but not limited to inventory management, sales forecast, invoices consolidation, generate reports such as sales report or costing report and attend management meetings

• Conduct monthly inventory checks in operating equipment and supplies

• Work closely with relevant personnel at all levels by maintaining an effective communication, to ensure smooth execution of various activities/promotions

• Ensure smooth operations of the store with compliance to product quality, hygiene & safety standards

• Appraise employees for their performance regularly and provide feedback to improve performance

• Involve in investigation of issues relating to customer feedbacks on service and product quality

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Ensure that the handover, closing and opening procedures are complete in each shift

• Perform other duties/tasks as required

Requirements:

- Minimum 1 year of experience at supervisory role in managing a Cafe/Restaurant/Fast food sector or other sectors

- Good people management skills, strong communication skills and hands-on duties

- Ability to prioritize tasks and manage time effectively

- Desire to work in a fast-paced environment and work well under pressure

- Pleasant, mature, outgoing, meticulous with good interpersonal skills

* People who are looking for a place for career growth and providing professional service are encouraged to apply

* Attractive remuneration and benefit package

* Position available at different locations

Job Description & Requirements

Responsibilities

• Responsible for the supervision of Assistant Manager and Baristas.
• Maintain a standard of quality, service, product, and cleanliness.
• Enforce standard operating procedures.
• Maintain a profitable and reputable outlet.

Requirements

• Minimum O Level / N Level /ITE
• Minimum 3 years of F&B managerial experience
• Good interpersonal and communication skills
• Able to manage multiple priorities in a fast-paced work environment
• Proficient in Microsoft Office software
• Able to commit to 6 days work week

Objectives of the Position

• The role a key member of the Asia Pacific Communications (COMS) team and collaborates with a global network of Communications professional in Agricultural Solutions, and the company. The COMS community serves to strengthen, nurture, and protect the brand and reputation of BASF in agriculture.
• Responsible for development and implementation of regional internal communications strategy that keeps employees informed, connected, and engaged.
• Contributes to the overall strategic direction of communications in the region, and manager key communication tasks in Brand reputation tracking, Media management, and Crisis communications.
• Strategic business partner who supports key leaders in developing effective communications for various key events, and meetings with external audiences.

Main Tasks:

INTERNAL COMMUNICATIONS

• Owner of the regional’s internal communications. e.g., townhall sessions, coffee chats and video messages. Creates and implements effective employee communications programs such as leadership sessions, team meetings, employee engagement, and learning development seminars. Serves as moderator, timekeeper and/or record taker as needed.
• Works with key functions of HR and Commercial Excellence to drive employee engagement and CX changes across the region.
• Develops and manages key regional internal communications channels to ensure that employees receive consistent and timely messages and can share information easily and effectively. Serves as the editor of the regional COMS platforms such as Intranet, Quarterly region update, relevant news to the region.
• Hands on responsibility for creating presentations, videos, content needed by the business. Manage and organize the regional coms content library – proactively coordinating the collection and creation of photos, videos, and other visuals, and guiding regional and country teams on their effective use.
• Track and monitor the effectiveness of communications activities to show value to business stakeholders.

STRATEGIC COMMUNICATIONS

• Identify opportunities to raise the profile of Agricultural Solutions in Asia Pacific and position the company as a thought leader in the industry via creation of new formats and/or participation in industry seminars and events, media interviews, opinion articles and advertising campaigns.
• Provision of strategic communications expertise and support to members of the senior leadership team to create and deliver compelling messages for key internal and external stakeholders across the region – including media events, key account customer meetings, industry events, and customer conferences.
• Active member of the Agricultural Solutions communications team in Asia Pacific, participates in select global calls and contributes to regional communications programs and activities. Liaise with global, regional, and country leaders to support the needs and interests of Asia Pacific and the Agricultural Solutions business respectively.
• Support crisis communication in coordination with relevant stakeholders. Prepare position papers, media responses as a part of issue management, and any incident/safety reactive messaging.

EXTERNAL COMMUNICATIONS

• Draft and review news releases and media pitches, prepare external communication materials in line with corporate and global one voice (incl. press releases and customer presentations), and coordinate media relations contacts for the Agricultural Solutions business across countries.
• Develop, steer, and implement global and regional communications projects that build the reputation of company.

Requirements:

• Minimum degree in communication, marketing, or other related field.
• Career history of at least 12 years with a minimum of 10 years in communications of a corporate environment. Experience of working a few years in an agency or in a regional responsibility is a plus.
• Working experience in a large multinational company with multiple stakeholders across various locations, experience in agriculture / chemical / bio-pharmaceutical industry a nice-to-have.
• High performing, mature and independent self-starter who has no issues rolling up sleeves to work without agency support and exemplifies accountability.
• Exceptional English language writing and editing skills - ideally as a native speaker. Ability to fluently communicate in a regional language is a plus.
• Knowledge in communication strategy/planning, crisis communication and branding.
• Hands-on working capabilities with content creation skills (Powerpoint, photo/video editing) and able to own the entire internal communications calendar, and self-manage projects such as monthly newsletters, quarterly executive communications and regional reports.
• Experience working closely with senior executives and diverse cultures. Amiable personality with strong interpersonal skills to influence country and global colleagues.
• Able to host, moderate, facilitate communication events with gusto.

Our company is currently looking for an Assistant Restaurant Manager to join our team of passionate and talented individuals in operating our various restaurants, bars, and catering unit. We are food and beverage focused, offering high tea, event nights, craft beers, wines, cocktails, and amazing food produced by our well-trained chefs.

The candidate will report to and work closely with the Director to strengthen the operations and services level of the ground staff. There will be different scopes of work for different positions. Our company treasures talents by offering good career enhancement.

Contemporary, Visionary, Suave - do join us, if you think you have what it takes!

Requirements:

• Fluent in English, Mandarin and possess good interpersonal skills
• Keen interest and passion in hospitality as well as in food and beverage
• Good work ethic, positive attitude, and pleasant personality
• High-quality standards in customer service, health, hygiene, food, and beverage
• Exceptional leadership skills
• Strong in paperwork and presentation skills

Responsibilities:

• Assist to ensure the adherence of restaurants and catering standards, service benchmarks, and company rules and regulation
• Ensure high quality of customer service consistently
• Understand our products so as to be able to advise customers
• Carry out ad hoc duties as per management’s instruction.
• Contribute ideas and assist our marketing department with A&P

If you are interested to join us, do write to us via clicking on the Apply Now button below, stating clearly your experience and expected salary. We regret only shortlisted candidates will be notified. Thank you.

Job Description

• Industry/ Organization Type: Chemical Manufacturing
• Position Title: Leader (Group HR & Administration) / Assistant HR Manager
• Working Location: Jurong East
• Working Hours: Monday to Friday (8.15 AM – 5 PM / 9.15 AM – 6 PM)
• Salary Package: Basic Salary up to $4,500 + AWS + Bonus + Flexible Benefits
• Duration: Permanent

Key Responsibilities

• Support the development and implementation of HR strategies, rules, and procedures.
• Handle all HR processes such as hiring, payroll, rewards, performance evaluation, and training.
• Maintain employee data within the Infotech system.
• Manage work permit applications in line with Ministry of Manpower (MOM) laws.
• Communicate with the union and address staff concerns.
• Produce reports on staffing and recruitment, along with other HR metrics.
• Oversee the department’s office and administrative tasks.
• Organize and manage purchasing and payment processing through SAP.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in HR, Business Management, or equivalent
• At least 5 years of HR experience or related
• Knowledge of payroll processes is preferred
• Outstanding verbal and written communication skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66132 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781