Job Overview

The role of a Cyber Account Managers is responsible for effectively articulating the value of Ensign Infosecurity Cyber Security offerings to commercial prospects and clients through strategic selling skills.

Duties and Responsibilities

· Involved in the direct sales process by managing new and existing accounts

· Develop and lead security account plans and strategies for each assigned account using all available resources (executive sponsors, marketing, product partners, services BU, etc)

· Drive sales revenue growth through new project identification, creation and cross-sell opportunities.

· Forecast and report activity accurately in line with the sales target allocation

· Identify major projects within the accounts and running activities to build a strong client relationship

· Serves as a key point of contact between the client and the organization

· Informs clients of new integrated solutions offerings and recommends integrated solutions that suit clients’ business needs

· Craft high-level relationships within assigned accounts to win incremental product and services business

· Responsible for preparation and submission of bids documents and proposals

· Work with technical resources to present a competitive analysis, proposals and solutions to response to client requirement

Requirements

· Experience selling integrated cyber security solutions (that bring together both hardware and software products) in large or complex deal in commercial sector ($500K+) to achieve revenue/sales targets

· Validated track record of over-achievement

· Able to build and execute on an account plan with a security approach

· Adept at communicating with a largely technical audience

· Able to conduct product demonstrations

· Experience in applying solution-selling methodologies to improve corporate revenue growth

· Track record of closing both tactical and strategic opportunities

Preferred Skills /Qualities

· Good all round knowledge of Security Market in commercial sector

· Direct touch sales combined with experience working in a matrixed organisation

· Good interpersonal, communication and presentation skills

· Self starter

· High level of attention to detail

· Relevant security diploma, certifications or security vendor certifications is preferred

Statutory Board Seeking for Assistant Manager (Office Administration)

Location: Near Bugis MRT

Duration: 1 Year Contract

Working Hours: 8.30am to 6pm, Monday to Friday

Responsibilities:

1. Mentor Executives in the following functions:

(a) day-to-day office operations and ensure that the office is clean, organized and runs smoothly and efficiently.

(b) maintenance of office equipment

(c) ensure office security systems are functioning properly

2. Submit accurate data/information to the Parent Ministry and other government agencies timely.

3. Monitor the receipt of e-invoices to ensure prompt processing.

4. Implement business continuity plans to address corporate risks.

5. Support my client's efforts in promoting sustainability.

6. Coordinate the office renovation project, including:

(a) close monitoring of project timelines

(b) ensure spending within budget

(c) ensure issues and delays are brought to Management’s attention promptly

7. First point of contact for audit queries directed to the Workplace & Procurement team

Requirements:

• At least two years of relevant working experience.
• Good analytical and communication skills.
• Meticulous, innovative and resourceful, with the ability to multi-task.
• Customer-centric and able to work well with multiple stakeholders.
• Some knowledge in Procurement and Facilities Management would be advantageous

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Ensure that the company's objectives and sales targets are met

Requirements:

• Pursuing a Diploma or Bachelor’s degree in Business or equivalent
• No need experience
• A proactive team player with the ability to work independently
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire for Portal Contents Management. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Responsibilities:

· Review and recommend areas of improvements to the operational processes and procedures and electronic procurement portal.

· Review and recommend areas of improvements to the information organisation, information flow, and ease of use of information for the users.

· Update relevant documentation and message content where necessary.
Identify and review outdated or irrelevant portal message content and recommend relevant portal content.

· Co-ordinate with and gather requirements from different teams to ensure accurate and complete information for the users.
Perform any other required tasks assigned by the management to support operations.

Experience:

· Degree/ Diploma in related field.
a. Good communication skills through verbal and written presentation in the English language.
b. Good interpersonal, analytical and problem-solving skills with a positive work attitude.
c. Knowledge in business domain knowledge in government procurement, GeBIZ portal and the portal operations.
d. Ability to work with different teams, gather and analyse requirements and recommend areas of improvement independently.

· Working knowledge in the following areas:
· Singapore Government procurement guidelines;
· Use of Government electronic Business Portal;
· Use of Internet Browsers like Google Chrome, Mozilla Firefox, Microsoft Edge/ Internet Explorer etc;
· Use of applications like Outlook, Word, Excel, MS Dynamics etc;
· Virtual Assistant Tools
· HTML programming.

· At least 3 years of relevant and recent work experience that demonstrates the competencies in providing support for portal content management.
Security Clearance Requirement
a. The candidate will be subjected to security clearance

· To Note: All candidates must be available for interviews within 5 working days of closure of the ITQ. Candidates will also sit for a written test. This Candidate has to be a Local.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Prathiksha Shetty

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

ByteDance Networking brings together innovative ideas and technologies from network architecture, intent-based networking, network virtualization, switch software and hardware co-design, and high-speed networking, to create hyperscale data-center networking solutions that power several of the most popular apps in the world, such as Douyin and TikTok, which serve hundreds of millions of users around the globe.

ByteDance Networking is responsible for designing, building, and operating the global, intelligent network infrastructure to meet the requirements of high availability, scalability, and high-performance. By joining this team, you will gain marketable software development and/or network operation experience in data center networking at massive scale.

Responsibilities:

1. Responsible for the entire lifecycle of data center network products such as defining product roadmap and feature prioritisation, etc;

2. Familiarity with data center network construction and operation scenarios, gathering needs, and transforming them into requirements and new features;

3. Ability to break down complex problems to make quick and thoughtful decisions;

4. Strong interest in analysing industrial trends, market-leading product solutions and competitors;

5. Manage the entire product line lifecycle, from strategic planning to tactical activities.

6. Support product positioning and customer demand, and guide product development from conception to launch.

7. Evaluate product functionalities and performance and propose enhancements to products based on market feedback.

8. Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.

9. Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Qualifications

- Bachelor's degree or above, in fields related to computer science, communication engineering, network engineering, or other relevant majors;

- At least 3 or more working years of experiences;

- Have a good understanding of data center networks, have a certain understanding of cloud console product, network management systems, etc;

- Have relevant work experience as a product manager;

- Have strong capability in both collaboration and project management;

- Ability to demonstrate strong verbal and written communication abilities;

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

• Fun and dynamic work environment.
• 5 days work week
• 45 hours/ week
• Attractive SIGN ON BONUS!
• Birthday leave
• Outlet sales incentive
• Medical with Dental Benefit
• Career Progression

Manager in Training will go through a 3 to 6 months' structured training in both Front & Back of House before being certified as a full fledge Manager.

Requirements:

• Only Singaporeans may apply
• No experience are welcome as training will be provided
• Having passion in F&B industry

Hey Rocket Pte. Ltd. (EA 21C0816)

Zhen Cheng (R22107904)

+65 8044 8840

Monthly Salary: $2400 - $3000

Location: East (Changi)

Working Hours: 9am - 6pm

Working Schedule: Monday to Friday. (To Standby on Saturday. If the candidate has a laptop, there is no requirement to return to the company.)

Perks: AWS and Bonus

Roles & Responsibilities

• Receive cargo bookings and reservations from customers.
• Manage cargo booking, planning, and closure to optimize cargo space and loading.
• Address customer needs and uphold service levels specified by the Airlines and the company.
• Handle the planning and resolution of customer complaints, claims, and tracing.
• Compile accurate Cargo Sales Reports (CSRs) and submit them to airlines, agents, and the accounts department in a timely manner, meeting set deadlines.
• Coordinate with airline operations, Ground Handling Agents (GHAs), and customers/agents to ensure compliance with IATA regulations in the submission of cargo.
• Assist Sales and Senior Managers in quotations and telesales.

Requirements

• Diploma or higher qualification in Supply Chain is preferred.
• A minimum of 1 year of relevant experience.
• Training will be provided.

To submit your application:

Click 'Apply Now' or reach out to Jaslin at [email protected] via email. We regret to inform only candidates who have been shortlisted will be contacted for further correspondence. Wishing you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Poh Chew Leng, Jaslin | R22108798

Role and Responsibilities

• Ensure all Junior cleaners proper cleaning on the dining and dishwashing area are clean and tidy at all times (Sanitizing, cleaning, Sweeping and mopping)
• Perform and help out on dishwashing duties
• Guide Junior cleaners to Operate dishwashing machine with care and follow safety procedures
• Store clean dishes, glasses and equipment appropriately
• Maintain and upkeep of all cleaning equipment, supplies, and products
• Empty Trash cans and dispose at the designated trash area
• Follow all health and safety regulations
• Any other tasks as and when assigned by Management

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Description - HR Manager

Talent Acquisition and Management:

• Lead end-to-end talent acquisition efforts for assigned departments, managing the recruitment life cycle from sourcing to onboarding.
• Oversee talent development programs, including training initiatives, and actively participate in succession planning.

Performance Management:

• Facilitate the performance review process, ensuring fair and objective evaluations.
• Provide guidance to Managers on candidate selection, performance improvement plans, and resolution of employee relations issues.

Employee Relations and Payroll:

• Serve as the main point of contact for employee concerns, fostering a positive work environment.
• Handle on-hand payroll responsibilities, ensuring accurate and timely processing of payroll.
• Manage benefits administration and resolve payroll-related inquiries from employees.

Compliance and HR Operations:

• Ensure compliance with employment laws, company policies, and payroll regulations.
• Manage HR administrative tasks, including recruitment processes and leave management.
• Implement and optimize HR systems and processes to enhance overall HR efficiency.
• Serve as the Management Representative (MR) for ISO 9001 internal audits.

Payroll Administration:

• Administer and process payroll for employees, ensuring accuracy and compliance with relevant regulations.
• Stay updated on payroll tax laws and regulations to ensure accurate payroll deductions and filings.

Communication and Training:

• Effectively communicate HR policies, payroll procedures, and initiatives to employees and management.

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum of 3 years of HR experience, preferably in a HR & business partner role.
• Hands-on payroll experience is a MUST.
• Strong knowledge of employment law, compensation, organizational planning, employee relations, and training.
• Excellent communication, leadership, and planning skills.
• Ability to work in a fast-paced and demanding environment and manage multiple priorities.
• SHRM-CP or SHRM-SCP certification is a plus.

Job Description:

1. Global Game Developer Collaboration: Build positive collaborations with game developers worldwide, seeking partnership opportunities, and expanding the company's strategic cooperation in the game publishing domain.

2. Team Building: Lead and inspire a multicultural team, aiding the company in achieving globalization. Ensure cohesive teamwork, working towards common goals in the global market.

3. Formulate Overseas Publishing Strategy: Determine and execute the publishing strategy for games in international markets, including market positioning, channel selection, and promotional strategies. Ensure the publishing strategy aligns with the characteristics of the global market.

4. Market Analysis and Insight: Deeply understand the global game market, analyse competitors, and provide real-time feedback on market trends and opportunities. Guide the company in making flexible strategies to respond to market changes using data analysis and market research.

5. Brand Promotion: Develop and execute international marketing plans to enhance the visibility and user engagement of the games globally. Use various promotional methods to shape the game brand image and encourage user attention and participation.

6. Product Optimization: Assist partners in refining products to increase the success rate of product publishing. Provide targeted product improvement suggestions based on a thorough understanding of market demand and user feedback.

7. Participation in Industry Events: Attend global game industry-related events and exhibitions, establish industry relationships, and expand the company's influence and collaboration opportunities in the global gaming community. Actively engage in industry activities to stay informed about the latest trends and identify potential partners.

Job Requirements:

1. Gaming Industry Experience: Extensive work experience in the gaming industry, demonstrating a profound understanding of the global gaming market.

2. Team Leadership: Outstanding leadership and management skills, capable of inspiring team enthusiasm and fostering a collaborative spirit.

3. International Market Experience: Experience working in overseas markets, familiarity with the business environment, and culture of the global gaming market.

4. Partnership Building: Exceptional skills in building and maintaining partner relationships, capable of establishing strong ties with global distribution channels.

5. Innovative Thinking: Possess innovative thinking and problem-solving skills, adapt quickly to market changes, and propose corresponding adjustment strategies.

6. Market Insight: Sharp insight into global gaming market trends and opportunities, capable of formulating corresponding business development plans.

7. Fluent in English: Fluent English communication skills to effectively communicate within a multinational team and with partners.

Scope of Work

• Day to day key account management of BWF (Badminton World Federation) Partners (HSBC, TotalEnergies, etc..)
• Build and maintain positive relationships with key staff and third-party agencies of BWF Partners
• Acquire comprehensive understanding of BWF Partners’ industries, corporate cultures, competitive landscapes, business strategies and objectives, target audiences as well as distribution channels
• Define partnership objectives and KPIs; develop effective measurement criteria of the partnership
• In coordination with the Marketing Operations Manager, ensure flawless delivery of contractual rights of BWF Partners
• Support the development of best-in-class and innovative activation programs including conceptualization, planning, content creation, promotional development, media execution and event supervision
• Work in close collaboration with media, digital and production teams to identify activation opportunities, implement new rights
• Coordinate artwork approval including use of Sponsor branding in accordance with contracts and relevant Event Manuals
• Assist with the integration of BWF Partners in the agreed marketing and promotional campaigns developed around BWF Events
• Work in close collaboration with the Marketing Operations Manager to deliver the Ticketing and Hospitality program for BWF Partners
• Generate post-Event reports and necessary reporting required by clients. Work with in- house or 3rd party monitoring providers to effectively provide context and evaluation to sponsor campaigns in conjunction with BWF Events.
• In close partnership with the Financial team, support the invoicing process according to the contractual terms, and ensure payments are received on time
• In coordination with the department’s Head, propose ideas to maximize the ROI & ROO of the partnerships, and identify growth opportunities
• Provide innovative solutions to optimize the existing processes in order to deliver first-class services to BWF Partners

Requirements:

Educational background:

• Advanced education (university degree or master’s degree in business administration or marketing)

Experience:

• 5 years or more experience working in the sports, media or entertainment industries
• Demonstrable experience in managing high-value media, sponsorship or advertising accounts
• Agency background a plus

Skills & competencies:

• International experience, especially in Asia Pacific
• Excellent interpersonal and relationship skills
• Outstanding ability to develop and maintain good client relationships
• Fluency with media metrics as well as advertising and sponsorship valuations
• Sound organizational skills, with an eye for detail and execution of project planning.
• Strong analytic, communication, writing & drafting skills
• Excellent presentation skills
• Proficiency in Word, Excel, PowerPoint, Microsoft CRM

Other requirements:

• Desire to travel for global events
• Strong attitude towards high quality, excellence in delivery and ‘client-first’ thinking (external & internal)
• Strong team spirit, Highly motivated and passionate
• Ability to work autonomously and under pressure
• Very strong commitment to Infront’s strategy, vision, and values
• Interest in the sports business would be advantageous
• English fluently (written and oral)
• Proficiency in Asian languages a plus

The Audit Manager manages a portfolio of engagements to provide assurance and audit support services, delivering high quality audit services. You will provide leadership on audit and assurance engagements, with a focus on financial services clients which includes engagement planning, execution and finalisation of an audit and assurance engagements and leading the team to handle such engagements. You will be fully accountable for the engagements and will be tasked with ensuring that the engagement process against budget and timeline is closely monitored.

You will develop and maintain long-term client relationships, with a focus on business development. You will review and provide key technical expertise to ensure the quality of audit work performed is compliant with professional and regulatory standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Key Roles & Responsibilities

• Identify client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to engagement plan
• Perform assurance engagements in compliance with professional standards, AML/KYC, MAS regulatory reporting and related compliance areas.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Job Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 7 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels
• Good understanding of corporate governance, regulatory compliance, audit standards and accounting principles
• Possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities

Job Description & Requirements

The successful candidate will work in a business tax team providing tax compliance and advisory services to a mixed portfolio of corporate and individual clients. Responsibilities will include managing the team on preparing tax computations, filing tax returns and assistance in dispute resolution.

Qualifications and Education Requirements:

• You should have at least 6 years of corporate tax experience preferably with an international accounting firm.
• Bachelor's degree in Accounting, Finance or other business-related field, with a Professional Qualification as recognized by ISCA. An SCTP accreditation would be an added advantage.
• Strong written and verbal communication skills.
• Has an analytical mind and meticulous.
• Ability to work under tight deadlines.

• Must need to work on Weekends and Public holidays
• Must have good proficiency in English, Tamil and Hindi
• Maintain counter standards including replenishment and presentation the general appearance and cleanliness of department
• Maintain floor standards including replenishment and presentation the general appearance and cleanliness of department
• Demonstrates the ability to highlight the features and benefits of merchandise in their area
• Maximizes personal and departmental jewelry and watch sales performance by providing a positive shopping experience for customers
• Assists customers with jewelry transactions of all types, including sales, trade-ups, returns special orders, and layaways
• Develops and maintains jewelry and watch product knowledge, to include attendance at specific training on watches, gold, silver, color stones, pearls, and diamonds
• Actively supports the integrity of Exchange information systems
• Displays a high degree of professionalism, both visually and verbally, at all times on the sales floor and when speaking on the phone
• Becomes familiar with commercial sector retail store sales events, merchandising practices, Implements "best practices" as feasible
• Offering outstanding customer service
• Maintaining confidentiality when handling customer transactions by following company policies regarding privacy and security
• Providing friendly, knowledgeable customer service to help customers find the right piece of jewelry for their needs
• Communicating with other departments within the company to ensure that orders are processed correctly
• Providing customers with product knowledge regarding jewelry types and styles
• Performing administrative tasks such as maintaining inventory records and processing sales orders
• Cleaning and repairing jewelry items to prepare them for sale
• Maintaining a inventory of diamonds, precious stones, metals, and other materials used to make jewelry
• Processing credit card transactions and payments for customers
• Explaining insurance coverage options to customers who purchase jewelry with valuable gemstones

Responsibilities:

• Oversee the daily operations of the retail store, ensuring smooth and efficient functioning.
• Lead and manage a team of shop staff, providing guidance, training, and motivation to achieve performance targets.
• Develop and implement effective strategies to drive sales, increase customer footfall, and enhance customer satisfaction.
• Monitor and analyze sales performance, inventory levels, and expenses to optimize store profitability.
• Maintain high standards of visual merchandising, ensuring products are displayed attractively and in line with company guidelines.
• Foster a customer-centric culture within the store, ensuring exceptional customer service is provided at all times.
• Handle and resolve customer complaints and inquiries in a professional and timely manner.
• Implement loss prevention measures and ensure adherence to company policies and procedures.
• Monitor and maintain stock levels, coordinating with suppliers and the central warehouse for timely replenishment.
• Prepare and analyze sales reports, financial statements, and operational data to provide insights and recommendations for improvement.

Requirements:

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Proven experience in a similar role within the retail industry
• Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Excellent communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
• Demonstrated track record of achieving sales targets and driving business growth.
• Sound knowledge of retail operations, including inventory management, visual merchandising, and customer service.
• Familiarity with retail software systems and point-of-sale (POS) technology.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Able to multitask, and manage time effectively
• Able to work long hours and on weekends & public holidays

Responsibilities

• Handle Order fulfilment, Orders processing and manage sales orders
• Generate sales order schedules
• To provide continuous post-sales support
• Monitor shipment, preparation and expediting of sales orders and invoices
• Sourcing drawings, technical information, and data as required
• Provide operational solutions and support in resolving enquires
• Prepare monthly sales reconciliation report

Qualification and Experience Requirements:

• Min Diploma in Business or Technical discipline
• 3-5 years of relevant sales support / order processing / customer service experience

Interested candidates please send your updated resume in MS Word Format to: [email protected]

Jacqueline Jessica Fong Hsin Ting
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA License No: 99C4599
Personal EA License No: R21103226

Roles & Responsibilities:-

1) To lead a team of warehouse assistant in warehousing and daily operations.

2) Ensure proper storage of goods and maintain good housekeeping.

3) Ensure warehouse activities are carried out efficiently and comply with safety standard and guidelines.

4) Plan warehouse operations.

5) Prepare inventory reports and participate in stock count.6) Any other ad hoc duties as assigned.

7) To ensure all cargo are undamaged during any load/unload/stuffing/un-stuffing.

8) To operate forklift as per industrial safety standard when receiving, storing, relocating and retrieving cargo from/to warehouse.

9) To ensure all safety standards and measures stated by the company are being practice when carrying out delivery/load/unload of cargo.

10) To maintain and update SOPs when necessary.

11) Responsible for the warehouse inventory management control.

12) Monitor & adjust orders base on changes in customer orders on a daily basis and keeping inventory at optimal level. Pull in /Push out review.

13) Regular communication with internal and external stakeholders to provide most up to date information on the status of orders and to understand production priorities.

14) Support and coordinate pre-shipment samples for purchased of material.

15) Participate in daily and weekly cross functional meeting to support seamless execution in deliverables.

16) Single point of contact for suppliers to resolve issues pertaining to quality, delivery, invoices and any other order related issues to facilitate on time order delivery.

17) May need to go oversea for businese trip.

18) Any ad-hoc duties as assigned from time to time.

We are looking for enthusiastic Customer Support Representatives to join our team . In this role, you will be the first point of contact for tourists seeking information and assistance with their travel plans. This position requires a commitment to providing exceptional customer service, with a focus on planning travel routes and selling travel products.

Key Responsibilities:

• Answering questions for tourists through online platforms.
• Planning travel routes and selling travel products tailored to client needs.
• Handling inbound phone calls and conducting online consultations.
• Guiding tourists through the transaction process.
• Keeping accurate records of customer interactions and transactions.

Requirements:

• Excellent communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and handle multiple tasks.
• Familiarity with travel destinations and route planning.
• Customer service experience is preferred but not mandatory.

Salary:

• Competitive salary based on experience and qualifications.

Service Delivery Manager

We are seeking an experienced Service Delivery Manager with over 10 years of relevant experience and a strong background in ITIL (Information Technology Infrastructure Library) practices. The successful candidate will be responsible for ensuring the efficient and effective delivery of IT services to meet customer expectations, drive continuous improvement, and maintain a high level of customer satisfaction.

Key Responsibilities:

• Service Delivery: Lead and oversee the delivery of IT services, ensuring they meet agreed-upon service level agreements (SLAs) and KPIs.
• Client Relationship Management: Build and maintain strong relationships with clients and stakeholders, acting as the main point of contact for service-related matters.
• ITIL Implementation: Apply ITIL best practices to establish and maintain effective IT service management processes, including incident management, problem management, change management, and service level management.
• Team Leadership: Manage and mentor a team of service delivery professionals, providing guidance, coaching, and performance feedback.
• Continuous Improvement: Identify opportunities for process improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness.
• Escalation Management: Handle and resolve escalated service issues and incidents, ensuring timely and effective resolutions.
• Resource Management: Efficiently allocate resources, both human and technological, to meet service delivery demands while staying within budgetary constraints.
• Performance Monitoring: Monitor and analyze service performance metrics, proactively identifying areas for improvement and taking corrective actions as needed.
• Quality Assurance: Implement quality control measures to maintain high standards of service delivery and customer satisfaction.
• Vendor Management: Manage relationships with external vendors and service providers to ensure they meet contractual obligations and provide high-quality services.
• Risk Management: Identify and mitigate risks related to service delivery and develop contingency plans to ensure business continuity.
• Reporting: Generate regular reports on service delivery performance, customer feedback, and key metrics to present to senior management.

Qualifications:

• Bachelor's degree in a related field (e.g., Business Administration, Information Technology).
• ITIL certification is required.
• Minimum of 10 years of experience in service delivery management, with a focus on IT services.
• Strong leadership skills with the ability to lead and motivate cross-functional teams.
• Exceptional communication and interpersonal skills, with a customer-centric approach.
• Proven experience in process optimization and continuous improvement.
• Knowledge of industry best practices and emerging trends in IT service delivery.
• Ability to work under pressure and adapt to changing priorities.
• Project management experience is a plus.

Company Reg No.: 201131609D | License No.: 11C4684 | Bindu Suryaprakash

Responsibilities:

Work with Chief Corporate Officer and the team to manage the company’s Corporate Communications, Branding, Marketing and Investor Relations functions, including, but not limited to the following:

• Formulate internal and external communications strategies, develop relevant communications materials including press releases, presentations, websites and corporate collaterals, and manage both traditional and digital communication channels.
• Build long-term relationships with key stakeholders, strategic partners, investment community and the media.
• Brand guardian to promote the Company’s image and support regional teams in communications, marketing events and project launches.
• Plan, organise and execute large-scale corporate events, and drive corporate-level corporate social responsibility engagements and campaigns
• Assist in special projects when required.
• Any other duties assigned.

Requirements:

• Degree holder, preferably in Mass Communications/Literary Arts/ New Media/Marketing or equivalent.
• At least 6 years of relevant working experience in dealing with corporate communications and media.
• Exceptional communication, writing, copywriting and editing skills with strong critical thinking skills.
• Strong command of English
• IT Savvy, in-tune with digital economy and familiar with managing digital public relations platforms.
• Proficiency in Microsoft PowerPoint and Adobe Illustrator and Photoshop (photo and video editing skills are an asset).
• Outstanding event organisation and planning skills.
• Good artistic flair and familiar with executing Corporate Identity, Advertisements and Corporate Collaterals.
• A team player who is mature, meticulous, dedicated, enjoy challenges and able to multi-task.

The Role

• My Client is a leading Insurance Firm and we are looking for a Compliance professional to join the team in Singapore. This is a new headcount due to their expansion plans in Asia, and you will be given the exposure across the Compliance function with proven leaders in the industry.

Responsibilities:

• Work with the sales team to ensure Compliance and mitigate Fraud and Operational Risk
• Identity Compliance gaps and implement framework to mitigate gaps and risks.
• Report key findings related to Sales Compliance, Fraud, and Operational Risk
• Any other adhoc Compliance duties across the Group level
• Maintain and build a Compliance culture in the firm

You must:

• A bachelors degree in a reputable university
• 10 years of experience in a Compliance role – Insurance industry preferred
• Strong Sales Compliance or Operational Audit experience
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

Interested parties please get in touch with Weiyun via [email protected] for a confidential discussion.

Reg No.: R1985201

BeathChapman (Pte. Ltd.)

Licence No.: 16S8112

Responsibilities

· Monitor works towards contract obligations; check schedule and all milestones compliance.

· Develop a pragmatic approach based on contractual analysis of project, to protect on a daily basis of CRFG interests towards customer, partners and, in liaison with sourcing, subcontractors and suppliers.

· Establish and implement project specific commercial procedures, particularly regarding to correspondences, notifications, notices, insurances, warranties and variation requests/orders and claims preparation files. Ensure a reliable filing and easy access of the correspondence from, and to, the customers/partners/subcontractors and suppliers.

· He/she shall be a member of Project Management Core Team and shall be able to provide necessary contractual advices/guidance to the Project Team.

· Liaise with different stakeholders/departments such as Planning, Design, QA/QC, External Legal Advisors, Project Control, Finances, etc in managing and resolving all contractual issues.

· Log and notice facts to customer/subcontractors and suppliers, prepare and manage all elements and materials negotiation of claims and counterclaims.

· Anticipate events and risks; propose various counter-strategies and commercial solutions to keep the situation under control.

· Monitor customer/partners/subcontractors and supplier’s requests to detect variation/change orders to be proposed.

· Management of customer/partners/subcontractors and suppliers Variation Requests/Orders:

· ➢ Follow up the VR/VO list.

· ➢ Prepare commercial offer.

· ➢ Prepare associated contractual letters for the PM approval.

· Manage correspondence by analysing for the Project Manager all incoming correspondence and preparing and reviewing all incoming/outgoing contractual correspondence.

· Provide and prepare periodic report to Project Manager a monthly project contractual activity report and when relevant, alert or flash email.

· Liaise with Sourcing Team to ensure that terms and conditions are timely and wisely transferred to subcontractors and suppliers.

· Manage insurance and warranty matters.

· Provide at any times, on Project Manager demand, a reliable and understandable contractual and commercial analysis of the project.

· Attend all monthly progress meetings with Project Management Teams.

· Monitor subcontractors and suppliers’ performance and progress payment.

· Setting KPI for the QS department.

· Checking and monitoring of the works progress and performance of the QS department.

· To mentor and provide advice and guidance to the QS department.

Qualifications:

· Minimum 5 years of experience in Construction / Railway Trackwork industry for major LTA projects.

· Possess a recognised Bachelor Degree in Civil / Mechanical / Railway Engineering / QS.

· Experienced in Project Claims is an advantage.