• Establish and articulate a concise product strategy and roadmap for credit and services offerings.
• Perform thorough market research to pinpoint potential opportunities and threats.
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements thereafter.

Requirements:

• Diploma and above
• At least 2 years of experience in project management and product development.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Customer Service (Freight forward) - Redhill / Shipping [3770]

• Mon - Thu: 8.30am - 5.30pm | Fri: 8.30 - 5pm
• Redhill
• $2,500 - $3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

About the role:

The Innovation Manager will develop and lead the execution of the Innovation Process, have an end-to-end view over all initiatives within each strategic pillar, and will be accountable for tracking and reporting of deliveries as governance of the Innovation funnel and process, ensuring these are on budget, time, quality and scope. Furthermore, the Innovation Manager will organize and lead the conduction of internal and external Hackathons, from problem statement development, through the prototyping and MVP phase, to the development, roll-out and scale of solutions to strategic challenges within the Asia and Africa region.

The role will work closely with Director Innovation Portfolio, Global Innovation, Sustainability and New Business as well as other verticals within Innovation & Impact team.

The Innovation Manager will monitor and provide regular portfolio reports to stakeholders playing an active role in driving Yara’s long-term innovation strategy.

Responsibilities:

· Develop the strategy and lead the execution of the Innovation Process

· Take ownership and coordinate with global counterparts the development of the Inno-vation Process tool for progress tracking

· Consolidate and manage the Innovation Portfolio for Yara Africa and Asia

· Manage in collaboration with Product and Project Owners Project the individual inno-vation initiatives

· Consolidate relevant information and guarantee transparency in project reporting and management

· Standardize and harmonize the way of working with Global Innovation

· Facilitate meetings, run retrospectives, and conduct lessons-learned sessions using ag-ile methodology and tools within the departments under her/his responsibility

· Spot synergies between projects/departments and unlock their full potential,

· Foment a cross-functional way of working in relevant projects and initiatives not only between the departments in Global Innovation but also between central and re-gional/local teams,

· Touch base with Global Innovation’s Performance Management and act as a facilita-tor/expert in the capital allocation process for relevant projects and initiatives.

· Lead the conduction of internal and external Hackathons.

· Directly manage the team processes which includes but not limited to budget tracking and reports, new launch processes, legal status tracking.

· Manage the day-to-day operations of the YAA Innovation Hub– Budgets, bookings and co-ordination of events in collaboration with extended team (Marketing, Digital, Agronomy and Sustainability)

· Consolidation and facilitation of key showcases / show & tell sessions across portfo-lio, across regions.

· Facilitates Innovation process, acting as the lead for the team responsible for ensuring all ideas go through necessary approvals before being submitted to product teams.

· Identify and manage cross-team interdependencies; facilitate cross-functional align-ment to drive progress against goals and objectives, establish clear next steps and owners, and resolve blockers that impede progress.

· Build standardization amongst tools, processes and approach to streamline and opti-mize intake approach for Yara Africa Asia Innovation and Impact

· Outcome and Metrics Tracking/Reporting: Work closely with initiative owners across the organization to develop goals, Objectives and Key Results (OKRs) for ongoing value tracking

· Develop systems for managing performance against those goals; ensure that our key efforts and initiatives are aligned to our strategic priorities.

· Continuously collaborate across regional organization to generate pipeline coordina-tion of new initiatives ahead of organizational cadence

· Aligning agile activities and develop the overall Agile knowledge base of the team through competency programs, talent development and inclusivity programs. As there are many teams looking at Agile within Yara, peer collaboration across the business is key for this.

Required Profile:

· Master’s in Business, Economics, and/or relevant experience

· 10+ years of work experience in strategy consulting or similar and relevant roles

· Experience in project management, change & stakeholder management

· Strong experience in Business Development

· Experience working with cross-functional teams and reporting that work

· Effective communication, problem-solving, and interpersonal skills.

· Humble, collaborative, team player, willing to step up and lead and mentor colleagues

· Highly structured and methodic

· Fluency in English

· Strong working experience in global organizations

· Exhibits knowledge and skillset of servant leadership, facilitation, situational aware-ness, conflict resolution, continual improvement, empowerment, decentralized deci-sion making and increasing transparency in teams.

· Excellent PowerPoint and Excel skills

· Strong in negotiation

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

What we do:

We are looking for a driven Sr Staff-level Product Manager who learn fast, who is humble and value teamwork; who are hungry and believe they can make our customer's world a much better place. The ideal candidate will be technical, data-driven, creative, and business savvy. They will be growth-oriented and able to strive for product-market fit with their teams. The kind of person who joins The Trade Desk Product Team is fearless, courageous, passionate, and willing to dream big and then execute on it. We are committed to helping you grow, challenging you with hard, meaningful work, and celebrating our successes and failures together. Yes, we do fail at times because we believe risk is part of making big bets. So we take the risks and learn from them. We also value strong leadership, asking our PMs to take on large, ambitious, and often ambiguous projects that can help extend our lead in the industry.

What you'll do:

As a product manager on the Ad Serving & Creatives team, you will be responsible for building the vision and strategy for The Trade Desk 1st party Ad Serving platform as well as integration with the best in class 3rd party solutions. This spans the front-end to the backend, from the creative management and approval process to serving ads to end users and everything in between. Configuring how ads are served is a critical phase in our customers journey and we play a central role in ensuring that we’re able to meet our users where they are and give them all the tools and data they need to be successful.

As the voice of our customers globally, you’ll deeply understand how to make users’ lives better through software. One of our core product principles is “do the right thing”. You will accomplish this by teaming up with designers, developers, product managers, data scientists, and business stakeholders to create delightful, engaging experiences.

In this role you will own the roadmap and execution for various audience and data products:

• As a Product Manager, you will be working closely with stakeholders across our Engineering, Data Science, and Data Partnerships - helping think through tradeoffs in workflow implementations, visualizations, model approaches, and customer impact
• In addition to those teams, you will be working with stakeholders all across the globe to bring our shared vision for programmatic advertising to life
• You will be defining the product strategy and features for the next generation of graph technologies
• You will gather customer requirements, design prototypes, prioritize and scope releases that represent customers’ needs, and then work with the rest of the engineering team to build those products and iterate on them over time
• You will represent our company and exercise good judgment, by balancing the needs of our diverse agency clients

Who you are:

• 10+ years of Product Management experience with advertising or marketing technology companies
• Demonstrable ability to work well within a cross-functional team environment that includes engineers, data science, data partnerships, and commercial teams to develop solutions
• Ability to solve complex, technical problems with creative solutions while managing tradeoffs
• Relevant prior experience in either ad agency, online advertising, or marketing technology industries
• Background in software development, engineering, or data science/analytics a plus

Responsibilities:

• Prepare for opening/closing of stores
• Ordering, inventory, quality control
• Customer service
• Sales management, promotion planning/implementation
• Shift planning and management
• Employee training (hygiene management and education)
• Prepare products and photos for sales campaigns

Job Requirements:

• Knowing in Japan Culture, speaking and writing in Japanese will be advantage
• Handling and preparation of meat products
• No experience is required, training provided
• Able to work weekends, public holidays, and shift hours
• Passion in Customer Service and feedback
• Service-oriented and a good team player
• Positive attitude and willing to work!
• Good in communication and interpersonal skills
• Handling and preparation of meat products

Business Development Manager

• Working Hours: Monday-Friday [8.30am - 5.45pm]
• Location: Kaki Bukit
• Salary: $6,000-$7,000 (asking higher can send if from totally same background)

Requirements:

• Degree/Diplomas in Mechanical / Mechatronics Engineering
• Minimum 5 years of experience in Business development.
• Knowledge in Automation technology will be an added advantage.
• Regional travelling is expected

Jobs Scope:

• Contribute to achieve long term strategic plan of expansion into key markets.
• Work with Senior Management to develop the selection criteria & key negotiation terms for technology licensing, JV or other collaboration methods
• Identify the areas of opportunities and focus for products & services recommendation
• Identify potential new markets locally and abroad, and create a plan to enter the market.
• Develop and use knowledge of the markets to identify, develop and support the Company’s unique selling propositions and differentiators.
• Analysis of customer research, current market trend and conditions information.
• Research, find, build, develop and enhance new & existing relationships with key business consultant, government, industry association, academic institutions in related areas and turn into business opportunities.
• Identify opportunities for selling and distributing channels that will lead to increase business opportunities.
• Attend related activities, such as conference and seminars, and provide feedback and information on market trends.
• Planning and preparing presentations. Conduct information sessions and other presentations of events, products and services to enhance existing/new relationships.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are searching for an energetic individual who enjoys engaging people, understand the concept and design of customer journey and digitally savvy. If you have any of these attributes, we hope to hear from you.

About the JOB:

Customer Experience and Audit

• Plan, conduct, and facilitate stakeholder discussions, workshops, user surveys, and interviews.
• Create user stories, personas, and storyboards.
• Maintain, review, and create new customer journey maps to enhance corporate clients' and their online and offline experiences.
• Translate all findings and goals into actionable recommendations.
• Plan and conduct user testing or mystery shopping to audit current offerings.

Service Delivery

• Develop, implement corporate clients’ service, and feedback policies, SOPs, and workflows in compliance with the Company’s policies, procedures, and processes to handle customer interactions and communications.
• Spearhead service excellence and sourcing training for Social & Recreational related topics
• Reinforce service excellence and operations training for the Guest Services team and lead the Guest Experience team to achieve service excellence across the Company.

Requirements:

• Degree/Diploma in Business, Marketing, or equivalent.
• At least 2 years of work experience, preferably in customer service and experience, and/or user experience.
• Digitally savvy with familiarity in CX/UX design, conducting UAT.
• Design thinking and customer service skills will be an advantage.
• Familiar with CRM programmes, databases, and data analytics such as Salesforce.
• Strong analytical, conceptualisation, and problem-solving skills.
• Excellent PowerPoint, visual presentation, and facilitation skills.

*Please attach portfolio link in resume

We are a beauty salon looking for a candidate that has the experience to manage the day to day operation of a beauty salon including job assignment, beauty consultation, marketing promotion, inventory management and also perform the actual beauty treatment when short handed.

- At least 5 years experience in managing beauty salon.

- Knowledge in various types of beauty treatment.

- Possess good interpersonal skills.

- Must be able to converse well in English and Mandrain.

- Posses Certificate in Beauty Treatment or equalivalent.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors Community, and Therapy.

RESPONSIBILITIES

The Senior Manager/Manager, Fundraising is responsible for developing and implementing innovative community engagement platforms and fundraising channels. He/she will contribute to bringing a philanthropic spirit to the local community, focusing particularly on the public with the aim of developing a stronger commitment towards charity.

Responsibilities:

• Develop and implement creative and innovative fundraising strategies to secure funding.
• Research, cultivate and secure corporate partnerships, sponsorships and approach trusts, government agencies and other bodies that could potentially make grants to the organization.
• Ensure that fundraising goals are achieved and tracked as well as meeting donors expectations.
• Evaluate donor acquisition results, analyze effectiveness and modify strategies to align with the organizations goals.
• Manage media relations and press release activities pertaining to pre and post of all fundraising activities and community outreach projects.
• Draft proposals and presentations for corporate and donor support and sponsorship.
• Ensure compliance to best practice in Direct Marketing, Data Protection and the Guiding Principles for Fundraising.
• Any other duties as assigned.

• Diploma/Degree in Business/Marketing/Media/Social Services.
• At least 8 years of relevant working experience, with at least 3-5 years in a leadership position.
• Ability to budget for programs related to the job scope.
• Ability to adapt, evolve and collaborate with others across different environments.
• Meticulous, strong organizational and interpersonal skills with ability to function in a multi-cultural environment.
• Desire to excel and thrive in a dynamic social service setting.
• Possess service-oriented attitude and strong in stakeholder management.
• Plan and organize/manage the job independently and pro-actively.
• Proficient in MS Office skills in Microsoft PowerPoint, Word and Excel.
• Excellent communication and written skills.
• A passion to serve.

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues.

Key Responsibilities:

• Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction.

• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.

• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.

• Analyse customer feedback from all consumer touchpoints, identifying trends, areas for improvement, and opportunities to increase customer loyalty.

• Offer prompt and accurate responses to customer inquiries via phone, email, social media, and chat.

• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.

• Collaborate with internal stakeholder teams to address and prevent recurrent issues.

• Prepare and present weekly and monthly customer service reports on feedback, GEI and NPS scoring, service recovery, and actionable recommendations.

• Undertake additional Marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports, and upkeep marketing assets inventory.

• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.

Requirements:

• Demonstrable experience in customer service, ideally within the hospitality or F&B service sector.

• Exceptional written and verbal communication and interpersonal skills.

• Proven ability in problem-solving, maintaining a customer-focused approach and exceeding customers’ expectations.

• Able to manage stressful situations with poise and professionalism.

• Proficiency in PowerPoint and Excel

Job Description:

• In this position you will be responsible for ensuring that all crew members onboard meet the minimum requirements and that all records are kept up to date.

• As the Assistant crewing Manager you will act as council for other team members to come and consult for advice.

• Responsible for following up on all delegated tasks to Crew Coordinator/Crewing Assistance as required.

• Must have an overall thorough understanding of crew budget, Initiate crew budget preparation or renewal, monthly invoicing etc.

• Ensure incoming and outgoing invoices are monitored, followed up and approved as required.

• Follow up on crew performance on board and monitor career development of assigned crew.

Qualifications:

• High School or equivalent education.

• 3 years previous experience in a similar role/ shipping industry.

• Computer skills.

Our client, a leading bank in Asia, is currently seeking a dedicated Client Account Manager to join their team.

about the role

• Act as a liaison between customers and the bank, ensuring a seamless communication channel for addressing concerns and resolving issues.
• Engage with customers to gather feedback, understand their experiences, and identify areas for improvement in service delivery and quality assurance.
• Develop and implement effective service recovery strategies to address customer complaints and dissatisfaction promptly.
• Create and maintain a system for tracking and analyzing customer complaints, identifying root causes, and implementing corrective actions to prevent recurrence.

skills and experience required

• Minimum degree in any discipline.
• At least 3 years of experience in service recovery / quality assurance would be advantageous.
• Strong analytical and problem solving abilities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

We are a modern Mediterranean restaurant looking for an outgoing and personable candidate to join our team! You will be responsible for building a friendly and welcoming environment as the first impression for all of our guests. You will strive to create exceptional, memorable experiences for all of our guests straight from their initial enquiry.

As our Guest Experience Executive, you are responsible for ensuring that on all occasions guests are completely satisfied with their dining experience, exceeding all their expectations.

Salary: S$ 2,800 - $3,500 depending on work experience

Benefits:

• 5 Days Work Week
• Monthly Sales Incentive $250 to $500
• Staff Meals Provided
• Birthday Benefits

Responsibilities:

Customer Management:

• Manage the hostess desk during service hours to greet customers, ensure they are seated accordingly and handed over to service team
• Ensuring that an impeccable customer experience for guests is maintained and that positive reviews of the restaurant are received online and offline
• Managing guests’ expectations and attending to complaints, ensuring that service recovery takes precedence over most considerations
• Manage and oversee all reservation channels including: Phone calls, online bookings, text messages and reservation emails
• Display in-depth knowledge of the restaurant’s product offerings so as to engage with the customers and recommend products/services
• Responsible for maintaining the CRM system, capturing new data and ensuring it is updated consistently

Venue Management:

• Ensure that all spaces are styled, clean and presentable for each service every day
• Report to Management and assist with the coordination of suppliers/contractors on any maintenance issues
• Ensure service team are following SOP checklist every day so to ensure the venue is set-up and ready to receive guests

Requirements:

• At least 1 year experience of Customer Service Management within the hospitality industry
• Passionate in delivering top-notch hospitality experience
• Excellent communication skills, both written and verbal
• Confident with handling payment transactions and POS systems
• Great time management and problem-solving skills
• Ability to stay calm, organised, and efficient under pressure
• Has great initiative and is service-oriented
• Ability to proactively approach and engage with guests and team members

about the company

Established in 2010, my client is one of the largest telecommunications companies in the world. Headquartered in Hong Kong, they leverage the extensive network infrastructure and resources of its parent company to provide reliable and efficient telecommunications services to international enterprises, carriers, and mobile users.

Today, they have successfully expanded its footprint to 38 countries and regions. With expansion plans, they are looking to hire an Assistant Solution Manager (Pre-sales) to join the team.


about the job

• Professionally and effectively engage with customers to comprehend their requirements, providing consultation, designing, and proposing successful solutions.
• Collaborate closely with the Sales team to establish robust relationships, aiding customers in identifying business opportunities.
• Demonstrate technical competence and resourcefulness in designing and managing solutions that support customers.
• Establish and cultivate new business relationships with strategic partners/channels, seeking opportunities to create value and explore new business prospects.
• Communicate effectively with stakeholders, both internal colleagues and external vendors or partners, to ensure the feasibility of the developed solution.
• Address any aspects of the solution arising from project implementation that require a review.
• Inspect and evaluate the solution regularly to maintain quality and enhance efficiency among key stakeholders.
• Provide constructive feedback to internal teams for any observed service improvement opportunities.
• Design and implement network solutions for Enterprise customers or enhance the efficiency of existing networks.
• Deploy, configure, and support network equipment, including routers, switches, WAN accelerators, DNS, and DHCP.

skills and experience required

• Minimally Diploma/ Degree in Information Technology or equivalent.
• Minimally 5 to 8 years of working experience with a variety of products within the dynamic domains of Network, Cloud, and ICT technologies.
• Proficiency in foundational cloud technologies, DC-DC Converters, and Disaster Recovery (DC).
• Acquainted with the evolving landscape of Enterprise IT Architecture and adept at solutioning in contemporary technologies that support networking, CyberSecurity, Storage, and Hybrid Cloud. This may encompass familiarity with major cloud platforms such as Amazon Web Services (AWS), Azure, Google Cloud, Alibaba Cloud, Huawei Cloud, Tencent Cloud, Baidu Cloud, UCloud, IBM Cloud, etc.
• Demonstrated strong communication skills for effectively engaging prospective customers.
• Confidence and effective teamwork are integral aspects of professional demeanor.
• Candidates with certifications, such as CCNA, CCNP, and any certifications related to public cloud platforms are highly preferred.

To apply online please use the 'apply' function, alternatively you may contact Joey at [email protected].
(EA: 94C3609/ R1879086)

Responsibilities:

1) Achievement of monthly sales and Margin

- Develop and implement effective sales strategies to achieve and exceed sales targets

- Identify and pursue new business opportunities within the assigned territory or market segment

- Build and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction

- Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences

2) Customer Relationship Management:

- Cultivate and maintain long-term relationships with key accounts and customers

- Address customer inquiries and concerns promptly and professionally

- Collaborate with internal teams, such as marketing and logistics, to ensure smooth orderprocessing and delivery- Ensure prompt payment collection

3) Sales Reporting

- Prepare regular sales reports, including sales forecasts, pipeline updates, and market intelligence

- Present findings and recommendations to management to drive informed decision-making

4) Collaborate with the marketing team to develop and implement marketing campaigns that align with sales objectives

5) Team management including training, and lead a high-performing sales team

6) Provide guidance, support, and motivation to the team to ensure they meet individual andcollective sales goals

7) Represent QB professionally with customers and vendors while conducting business according to the values of a world class organization. Promote a culture of inclusiveness, teamwork and cooperation that allows

the Johnsonville Way to thrive and prosper throughout the organization

Education:

Diploma & above

Experience:

- Proven experience in retail FMCG sales or a related field 3- 5 YEARS.

- Excellent communication, negotiation, and interpersonal skills.

- Results-driven with a demonstrated ability to meet and exceed

Allowance: Car Expense ($700)

Mobile Phone ($80)

per claim basis or a fixed allowance if person possess a car

Quarterly Incentive $1,500

WORKING LOCATION-CHIN BEE CRESENT

Description:

• Create and update equipment card, service contracts, service calls in SAP system
• Check, sort and process invoices and verify them against SAP system
• Review purchase requisitions for completeness and accuracy

Requirements:

• Able to use Microsoft Office (Outlook, Excel and Word)
• 1 to 2 years exp in procurement / order processing / supply chain / customer service / / logistics / admin
• SAP experience will be an advantage

Interested candidates, please forward your resume to [email protected]

EA Personnel No: R1333338
EA Personnel Name: Huang Jingsheng Kevyn
Company Registration Number: Recruit Express Pte Ltd (99C4599)

Expanding fast fashion retailer with global investment interest seeks professional individual for the position of Retail Marketing Manager!

Budget for this role: S$7000

Job Scope

• Develop marketing plans and set goals for increasing revenue, market share and brand awareness.
• Lead in creating innovative and effective 360-degree marketing strategies to drive our brand presence, foot traffic and conversion in local country.
• Develop and implements marketing activities and communications to promote products or services in the retail stores.
• Plan the yearly retail marketing and social media calendars and budgets.
• Conduct marketing research and consumer survey, analyzes the local market environment and identify opportunities for growth.
• Connect and stay in touch with landlords, media & press, KOLs & celebrities for product loans, shoots and other PR opportunities.
• Develop social media marketing plans and programs for each product collection and directs promotional support.
• Contribute to the marketing strategy by leveraging social media to identify and acquire customers.
• Collaborate with social media influencers
• Create social media marketing goals and tracking related key performance indicators (KPIs).
• Work with HQ Brand Centre and Retail to develop social media messaging and timelines coinciding with new product releases, ad campaigns, or other brand messages
• Audit and analyse brand’s social media presence, including digital advertising budgets and ROIs
• Develop & execute customer relationship management campaigns to increase customer loyalty.
• Run effective campaigns and promotional activities to optimize sales growth and customer retention.
• Keep our SEA retail marketing closely connected with brand strategy and guidelines, to ensure consistency of retail experience
• Ensure our Direct Retail stores and Franchisee stores are aligned with Brand guidance and approved assets / experiences, working with Creative teams to deliver localisations where required.

Requirements

• 5 years retail marketing and / or general retail experience across online and offline
• Knowledge on current marketing & fashion trends, entertainment & pop culture, retail innovation, In-depth understanding of shopper journey mapping.
• Creative eye with a meticulous attention to detail.
• Understanding of performance metrics and the setting / monitoring activation / initiative KPI’s
• Ability to organize, prioritize, and deliver under time constraints in a fast-paced environment
• Articulate with strong communication, presentation and people skills; stakeholder management is essential
• Commercially astute.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Unlock your full potential with our comprehensive career coaching services at Clarist Resources Pte Ltd.

Our expert career coaches are dedicated to guiding you through every step of your professional journey, providing personalized advice and strategies to enhance your job search. Gain a competitive edge in the market as our coaches help you identify and highlight your unique skills and strengths, tailoring your approach to stand out to potential employers. Our proven track record of success includes interview preparation, and ongoing support to ensure your career aspirations become a reality.

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We are Channel Partner of Ricoh Singapore and we market their products and solutions under the Ricoh's brand. Products and solutions like the Multifunction Copier/Printer, Large Format Multifunction Printer and so on.

Job Description

• Sources for new business, manage customer relationships, identify needs and business opportunities.
• Attend to enquiry and lead, and service existing customers.
• Prepare and present business proposals to secure deals.
• Ability to handle objections, negotiate pricing and close sales.
• Plan and organise weekly sales activities

Job Requirements

• Resourceful and self-driven.
• Good interpersonal, written and verbal communication skills.
• Willing to workhard to achieve sales target.
• Good presentation and negotiation skills.
• Able to use MS Office.

Note: Coaching and Product Training will be provided

RESPONSBILITIES:

• Lead Sales (Wholesale, Retail & eCommerce) teams and Marketing team in Singapore and set directions for regional sales offices to grow the business for ASEAN region.
• Develop strategic business plan for ASEAN Timepiece business based on HQ directives and ensure that the Company’s sales and profitability objectives are met.
• Set key business performance indicators for sales team and business partners.
• Work closely with local and regional countries’ sales managers and monitor the progress to ensure that plans are properly executed.
• Analyst market conditions and explore new business partnering opportunities to grow the Timepiece business in ASEAN region.
• Liaise with HQ and lead local Timepiece sales & marketing teams to prepare annual sales and budget plan, review and revise monthly sales forecast where necessary, monitor budget utilisation.
• Revise and take corrective actions to adjust or close gaps between plan and actual results in accordance to changes in market conditions or trends.
• Negotiate with business partners on business plans, targets and budget allocation.
• Work with local sales and marketing teams to create sales and marketing initiatives and drive positive Customers Journey Experience across all platforms.
• Prepare and summarise regional performance monthly reports to report to local Management and Japan Headquarters.
• Keep abreast of market development and consumer preferences and collate feedback to submit to Japan Headquarters for R&D purposes.
• Disseminate information from Japan Headquarters to regional offices and ensure consistency in communication and execution.

REQUIREMENTS

• Minimum Degree in Business Administration or related fields.
• At least 10-15 years of relevant work experiences in Japanese MNCs, with 5-8 years in a senior managerial position.
• Strong leadership and communication skills, effective business advisor to Management.
• Good business acumen and related sales management experience of FMCG Electronics products.
• Strong planning and project management skills.
• Proficient in Japanese language (JLPT N1) or equivalent in order to read, write and converse fluently in both Japanese and English when liaising and reporting between Japanese HQ and its overseas subsidiaries on day to day basis.
• Translation of English reports to Japanese version is a must for management reporting purposes.

• Answering customer questions, providing information, and addressing complaints.
• Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
• Compiling, maintaining and updating company records
• Managing office inventory and working with vendors to ensure the regular supply of office materials
• Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
• Compiling and maintaining records of office business transactions
• Training, onboarding and supervising junior clerks
• Long-term planning to create initiatives that further the company’s overall goals
• Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying opportunities to expand or shift course in order to take advantage of changes in the market

Newly set-up Technology and Telco Service Provider seek dynamic and driven individual to join the team as Legal Manager!

Job Description

• Manage legal and compliance services to meet commercial demands from management.
• Address commercial issues in all cross-functional areas, including employment law, contract law, dispute resolution, and business licensing.
• Provide strategic advice to the company's management and business leaders on a broad variety of legal matters to ensure compliance with laws and regulations from a global legal perspective;
• Draft, negotiate, review, and interpret a broad range of agreements and provide risk assessments including but not limited to the formation of new companies, mergers and acquisitions, and other business transactions;
• Draft organizational documents such as articles of incorporation, bylaws, and partnership agreements;
• Assist in the development of strategies to manage risk exposure and prevent legal problems from occurring;
• Consult with external panel firms on contractual, commercial, and litigation matters.
• Undertakes any other tasks and assignments assigned by management at their discretion.

Requirements

• Candidate must have (Bachelor’s/Master’s degree) from an accredited law school.
• At least 5+ years’ post qualified experience in top-tier Singapore or international law firm, or solid experience in-house at a technology company with proven ability to represent multi-national companies across multiple markets;
• Good knowledge and understanding of commercial, Telecommunication, Media & Technology-related matters.
• Experience reviewing, drafting, and negotiating technology and commercial transactions, including for IT outsourcing, cloud services, and procurement.
• Ability to work in a multi-cultural and collegiate law-firm environment, and to work both autonomously and as part of a team as and when required.
• Outstanding communication, interpersonal and stakeholder management skills with strong analytical and strategic thinking;
• Excellent technical skills with a practical approach to problem-solving.
• Ability to handle pressure and work to challenging deadlines.
• A strong work ethic and the ability to work independently.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

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Roles and Responsibilities

• To manager and lead Project Admin’s, site workers & Site Manager
• Overseeing the full project lifecycle together with studying and understanding the customer needs from time to time.
• Design, implementation and installation of Pipeline and ​Manholes ​
• Arrange for Site Preconstruction Survey , and to prepare and submit the project budgeting
• Facilitate active communication with client​'s​ Project
• Prepare and submit the weekly work progress report.
• Attend & resolve on site issues
• To visit site regularly to ensure the works meets deadline and attest the PTW’s everyday and to ensure workplace safety and health.
• To conduct the morning tool box meeting at the workers dormitory.
• Managing & address workers concern & resolve it immediately.
• To check and verify the workers OT for their salary
• To plan and arrange for site work materials, manpower, equipment and lorries.
• To track and monitor the everyday necessary site work materials to prevent from no stock issues and to make sure to keep the sufficient materials in store.
• Conduct weekly meetings ​​with the internal site team
• Coordinating with Authorities regarding to the site-related work approvals and follow up.
• Preparation of monthly budget and monitor the projects closely in order to make sure the project not exceeding the budget.
• Verification of claim submission documents to projects
• Preparation of quotation and tender submission.
• To monitor and track the costs, budget and the completion for all the projects.
• Any other adhoc duties as assigned.

Requirement:

• Degree or any similar qualification
• Minimum 4 years experience
• Engineering or similar industry will be preferred
• Willing to be on standby on weekends,PH etc for any work related issue

Overview of Role

To lead, manage, and drive the Operations/Projects for each of the Company’s Managed Services outsourcing client assigned.· Monitor and Manage Service delivery and Service Level Agreements ensuring that the Company’s obligations are issues escalated and prioritized.

Responsibilities

• Responsible for managing all aspects of day-to-day Service Delivery Support.
• Work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.
• Ensure Incident Management processes are followed effectively (ie., SRT’s escalation and notification).
• Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the Company’s Problem Management, ensuring the appropriate Company’s Business implement actions to prevent re-occurrences of the same issue.
• Monitor and Manage Service delivery and Service Level Agreements ensuring that the Company’s obligations are issues escalated and prioritized.
• Coordinating Change Management activities as required.
• Identify, implement and drive service improvements to increase customer satisfaction.
• Forecast resource demand to ensure the Company can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis.
• Accountable for account service problems and prioritization of work requests for their monitoring specific customers.
• Work with the Company’s Business to integrate new, enhanced and existing service offerings for the account.
• Take a positive leadership role in both the Company’s and customer businesses by demonstrating the Company’s core values.
• May supply input to the customer Annual Technology Plan.
• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.
• Work with the Company’s Tower to analyse the client requirements and provide technical inputs (Server, Network and Database) for better Service delivery.
• Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required.
• Work with the Company Internal teams for delivering the services beyond BAU with additional revenue generated.

Requirements

· Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.

· At least 5 - 6 years of IT Outsourcing experience in the combination of the following fields:

- Technical Infrastructure implementation,

- Project management skillset,

- A full and broad understanding of the IT Outsourcing Services and operation coordination skillset,

- People management skillset

The Hotel Manager is responsible in managing all aspects of the Hotel Operation including Food and Beverage, Rooms, Culinary, Security, Engineering, Spa and Raffles Boutique whilst working along with other administrative Executive Committee (ExCo) peers and to ensure the delivery of Raffles Hotel Singapore’s experience throughout the entire guest journey meanwhile ensuring optimisation of forecast and budget as well as developing managers and colleagues.

Primary Responsibilities

• Leads and guides the ExCo and management teams in driving the hotel to achieve its brand and guest driven goals.
• Be visible around the hotel and shows an active interest in our colleagues’ welfare.
• Sets, plans and directs the operational departments to achieve agreed goals of gross operating profit through attaining competitive RevPar Index, Average Check and CPOR goals.
• Supports the hotel’s annual budgeting process and adhere to the owners/Accor established guidelines.
• Assists in managing the hotel’s budget and ensuring that expenses incurred are within budget and in line with the established guidelines.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Ensures residents and patrons receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes and LQA standards, and aims to achieve the scores and goals set.
• Helps and supports to establish positive owner relations through proper and appropriate communications with the appointed Owner’s representative.
• Leads and guides the ExCo and management teams in driving the hotel to achieve its KPIs.
• Performs any other duties and responsibilities that may be assigned.
• Leads by example in living the Raffles brand values and established service culture as well as Code of Ethics.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 12 years’ relevant experience with at least 3 years at ExCo level.
• Excellent communication skills in English and ability to communicate in a second language.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Possesses good working knowledge of budgets, forecasting, profit and loss statements.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyses and resolves problems, and exercises good judgment.
• Prioritises and organises work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Flexible and able to embrace and responds to change effectively.

Job description

The incumbent will be responsible for the following:

· Ensure accuracy, completeness and timeliness of accounting records to meet all internal and external reporting requirements.

· Drive improvements in quality of financial and business analyses in order to guide all leaders in decision making and performance monitoring; and ensure that appropriate measures are taken to achieve financial and strategic business objectives.

· Drive improvements in budgeting and forecasting process for cost control.

· Drive improvements in business processes and internal controls to ensure compliance with corporate policies and procedures.

· Proactively identify and mitigate operational and financial risks.

· Fulfill external and internal audit requirements and determine proper remediating actions in response to audit findings and recommendations.

· Manage the statutory and reporting requirements under Charities Accounting Standards.

· Provide financial advice and perspective to assist the development and implementation of long-term business plans and strategies, and the subsequent assessment of the effectiveness and achievements against targets and objectives.

· Review all capital expenditures to ensure compliance with the relevant policies and business and financial justifications are sound.

· Interact across organizational hierarchy & functions and with clients, bankers, local authorities, and other stakeholders.

· Develop and enhance the capability and skills of finance staff in order to upgrade the finance function to meet the future organization needs.

Job requirements:

· A qualified CA or CPA with more than 15 years of experience, minimum 5 years in management position

· University degree in Accounting and/or Business Management.

· Demonstrated track record in leading a finance function.

· Experience in working in a medium to large charity will be a plus.

· Excellent engagement and communication skills.

· Proven ability to inspire and manage teams, both directly and through a matrix management structure.

· Highly organized with an excellent ability to manage multiple priorities under pressure and tight deadlines with minimum supervision.

· Knowledge in Singapore Financial Reporting Standards, Charity Accounting Standards, and other relevant statutory regulations.

· Experience in ERP system implementation.

Note: Only Shortlisted Candidates Would Be Contacted