Job Summary:

The position is responsible for providing a deep understanding of our brands and therapeutic areas by identifying key strategic business questions, conducting market research and data analytics, and delivering actionable insights to support the strategic vision and products for I-SEA. Specifically:

• Become a trusted advisor, strategic partner, and subject matter expert in customer insights to business leaders across ISEA.
• This position will be responsible for building internal capabilities across 7 countries, serving as a liaison, and driving collaboration between regional and global teams.
• Deep working knowledge of quantitative and qualitative techniques, including MMM, Forecasting, Conjoint Analysis, brand / market tracking and understanding, segmentation, as well as traditional qualitative techniques & ethnographies.
• Strong leadership, collaboration and confidence to lead the team to ask the right questions and build internal and external consensus.
• The position requires a deep critical thinker who can quickly build equity with the organization to influence the cross-functional teams. Ability to multi-task and successfully prioritize competing priorities while effectively managing budgets.
• Strong story-building capabilities - the ability to distil complex data and business issues into appropriate and concise recommendations for the business.

Key & Responsibilities & Accountabilities:

• Develop key business questions and independently lead market research and data analytic initiatives to support brand strategy. This includes identifying market research needs, selecting vendors, designing and executing studies, and interpreting research findings.
• Develop and maintain strong relationships with external research agencies, consultants, and vendors to leverage their expertise and resources for market research projects.
• Implement best practices and innovative approaches to continuously improve the effectiveness and efficiency of market research processes and data analytic methodologies.
• Apply your business acumen and analytical skills to diagnose external market insights. Provide well-founded recommendations to support key business decisions and drive outcomes.
• Act as a strategic partner to the I-SEA Leadership Team. Contribute to brand strategy development by translating market research insights and data into actionable recommendations.
• Proactively identify insight needs and gaps within the business. Recommend appropriate approaches to address these needs effectively.
• Develop customer and consumer insights that are actionable across ISEA countries, with a focus in vaccines
• Utilize modern data visualization and analytics technologies to create dynamic business presentations & dashboards.
• Promote the use of high-quality data and support a culture of fact-based decision-making in Marketing and Commercial teams.
• Ability to easily explain, support, and influence diverse research options to audiences with uneven levels of market research experience.
• Serve as a coach and mentor to our Customer Insights colleagues within the countries.
• Collaborate with ethics, compliance, and legal teams to establish and maintain processes for ethical and legally compliant market research execution.
• Champion a culture of integrity, ensuring adherence to ethical standards and legal guardrails throughout all stages of market research and data analytic activities.
• Collaborate with colleagues in global market research to ensure India and Southeast Asia are represented in global studies, and that our markets pull through valuable insights generated.

Qualification / Attributes :

• A minimum of five years of experience in market research and data analytics, preferably within the pharmaceutical or healthcare industry.
• A minimum of 8-10 years of progressively responsible roles in market research / data analytics.
• A proven ability to coach and lead others, both through formal and informal reporting lines.
• A minimum of two years of experience in working with countries in Emerging Markets.
• Bachelor's degree in business, marketing, life sciences, or a related field. A Master's degree or MBA is preferred.
• Strong analytical skills and proficiency in utilizing various market research tools, methodologies, and data analysis techniques.
• Proven ability to collaborate effectively with cross-functional teams, including ethics and compliance, legal, regulatory affairs, marketing, and sales.
• Familiarity with pharmaceutical regulations and compliance requirements related to market research.
• Excellent communication and presentation skills with the ability to convey complex information in a clear and concise manner.
• Experience in conducting market research and understanding the nuances of diverse markets.
• Strategic mindset with the ability to translate market insights into actionable strategies and recommendations.
• Strong project management skills with the ability to manage multiple projects simultaneously and meet tight deadlines and budgets.
• Proficiency in relevant software applications, including MS Office Suite, statistical analysis tools, and market research platforms.

Responsibilities:

• Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from various stakeholders
• Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met.
• Provide assistance and liaise with maintenance contractors in the area of IT service request, change and incident management for Data Centre Operations, Technical Services and IT Infrastructure aspect.
• Manage of IT operational risk and issues, system performance and availability.
• Oversee lifecycle maintenance activities of hardware and software includes preventive maintenance, and product life span.
• Review and recommend procedures, processes and policies to enhance data center operations and service delivery to all stakeholders.
• Maintain the operation certification standards and involve all IT audits and assessments.
• Involve project management (including new initiatives) to ensure all timeline is meet.
• Liaise with vendors for IT-related matters.

Requirements:

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• 3 years’ experience in IT operations, service delivery and management or service desk management
• Strong verbal and written communication skills.
• Good communication, writing and presentation skills
• Strong understanding of system and network operations standards and knowledge, with ITIL certification will be advantageous
• Able to support after office hours (Include Sat, Sun & PH) for incident or downtime for maintenance.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24204

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Description

Key Responsibilities

1. Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.
2. Uses escalation policies as required to keep management informed of down situations.
3. Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.
4. Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.
5. Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.
6. Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.
7. Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.
8. Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

Working location: Changi Cargo Agent Building

Client Communication: Communicate with clients via phone or email to provide updates on shipments, and resolve issues related to transportation and delivery.

Order Processing: Ensuring all necessary documentation is completed and submitted. This includes verifying and arranging transportation, and scheduling deliveries.

Problem Resolution: Proactively identify and resolve issues that may arise during transportation and delivery, such as delays, damages, or discrepancies. Work closely with drivers and warehouse personnel.

Tracking and Monitoring: Monitor the status of shipments and track their movement from origin to destination. Keep clients informed of any changes or delays and provide real-time updates as needed.

Documentation: Maintain accurate records of all transactions, including order details and shipping documents.

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop service platform.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Performance Bonus and Commissions are Available!!

Job Description:

• Develop and create EDMs.
• Video shooting and editing, photo editing, create posts and flyers.
• Assist in implementing digital marketing activities across a broad range of digital marketing channels, such as search engines (Google SEO/SEM), Social Media Platform Facebook, IG, XHS, Tiktok,Email, and Mobile etc.
• Assist in planing and executing various marketing campaigns over different platforms, allocating budgets and timelines for each campaign.
• Developing, implementing and optimizing digital marketing strategies and campaigns to achieve sales target.
• Brainstorm new and creative growth strategies.
• Copywriting for social media posts, stories, websites, blogs, and other digital platforms to engage with the target audience and improve brand awareness.
• Liaising with influencers.
• Collaborating with other teams such as sales and product development to ensure consistency in messaging and alignment of marketing effort

The Ideal Candidate

• Diploma in Marketing with at least 3 years related experience.
• Results oriented.
• Experience with copywriting and e-commerce performance marketing
• Passion for digital marketing; Creative mindset with excellent communications skills
• Good working attitude
• Strong computer skills; Familiar with graphic and video editing software.

Transportation/ Logistics Industry

Salary: $1,600 - $2,300
Working Location: Pasir Panjang

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Do reports that required from Superior, training provided.
• Other ad hoc duties as assigned.

Requirement

• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

Customer Service Executive

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• 1 to 2 years’ administrative or operational experience preferred

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

- Farrer Park

- 6 Days (Weekends need to work)

- 11am - 9pm

- Basic: $2800 + OT

Job Descriptions

• Understand and be able to explain to customers the range of Jewelley the company has to offer
• Promote the various products, services and schemes to customers
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Ensure merchandise and displays are consistently well presented and displayed
• Manage and maintain the overall positive image of the showroom
• Develop and maintain good customer relationship and database

Requirement

• Relevant experiences

Student Service Associate

Salary: $2400 to $2800 + Allowance + AWS

Working hours: 44 hrs/week [4 weekdays + 1 weekend on roster basis]

• Weekdays: 10am-7pm / 11am-8pm / 12pm-9pm
• Weekends: Sat/Sunday 8.30am-5.30pm; or up to 9pm depends

Location: 12 learning centres located Islandwide
Bedok, Bishan, Chinatown Point, Chua Chu Kang, Henderson, Jurong Point, Parkway Parade, Sengkang, Serangoon, Tampines, Woodlands, Yishun, Toa Payoh

Job Descriptions:

• Is responsible for the reception of their Learning Centre.
• Answers all incoming telephone calls and enquiries and refers to the Centre Manager where necessary. Also handles all correspondence.
• Assists the Centre Manager in all matters at the Centre, including preparation of time-tables, monthly reports to Senior Management, etc.
• Maintains the Centre’s common areas, eg. lobby, work area, printing room, storeroom and pantry in a neat, clean and orderly manner.
• Supervises the work of the Centre’s cleaning staff.
• Collects Assessment Fees and Term Fees and issues receipts.
• Receives applications for assessment or term fees subsidy and forward to the Bursary Officer for processing.
• Ensures the security of the Learning Centre under the guidance of the Centre Manager.
• Submits term fees collection report to the Centre Manager.
• Prepares the Centre’s Enrolment Audit submission.
• Virtual assistant – provide administrative support to clients while working remotely.

Job Requirements:

• With proven administrative and virtual assistant experiences preferred
• Comfortable to work flexible hours (including weekday nights and weekends according to roster basis)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

- Geylang

- Sell building materials

- 6 Days (Weekends need to work)

- Monday to Friday (07:30 am to 6:00 pm), Saturday (07:30 am to 5:00 pm) (working beyond such timings is considered as OT1.5 ; SUNDAY/PH is OT2.0)

- Salary : $ 1800 - $2200 (depends on experience) + Commission + Benefits

Job Descriptions

• Assist in customer service
• Assist in preparing for shop opening/closing
• Assist in maintaining branch cleanliness
• Assist in display products
• Assist in stock transfer
• Assist in loading/unloading products
• Handle basic phone responsibilities
• Gain deeper understanding of products
• Other ad hoc duties when assigned
• Any other tasks instructed by Manager

Requirement

• Relevant experiences

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

KPay is a fintech company where we combined payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to-be "unicorn" (USD 1+billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes.

We are looking to hire an Office Administrator where you will be responsible for managing various office administration tasks to ensure the smooth and efficient operation of the office environment.

Key Responsibilities:

• Manage general administrative tasks such as answering phones, managing emails, and maintaining office supplies.
• Oversee office facilities, including maintenance, repairs, and space management.
• Coordinate with vendors and service providers for office-related needs.
• Maintain inventory levels for office supplies and order as needed.
• Track and manage office expenses and budgets.
• Assist in planning and organizing company events or meetings.
• Other ad-hoc duties as assigned.

Requirements:

• Proven experience as an Office Administrator or similar role.
• Team player with good communication & interpersonal skills
• Basic knowledge in MS Office (Word, Excel)
• Attention to detail and problem-solving skills.
• Able to converse in Mandarin

Roles and Responsibilities

Support the two business units under GSVC by providing insightful data analytics

Booking & Documentation unit

• Analyze and evaluate the performance of Booking and Documentation quality from the following viewpoints

- Business Process Management (Standby, Constraint Management, etc.)

- RPA performance and Offshore Quality in terms of handling time and accuracy

- Internal and external communication quality in terms of waiting time and redundancy

Service Cloud unit

• Analyze and evaluate the quality of following items

- Customer Communication Quality through Chat and Webform channels at Region and Country level

- Customer Communication Quality through Chat, Webform and Email channels at Individual CCA level

- Advanced Data analytics leveraged by Gen-AI technologies (i.e. Einstein GPT, CRMA)

• Seek optimal resource management for CCA and Service management area at Regional and Country level
• Develop aglobal common visibility to show the comprehensive service quality performance at Global, Regional, Country, and Individual CCA and Customer level

Requirements

• Degree in relevant discipline
• Minimum 10 years of experience in container shipping industry
• Deep knowledge of Booking and Documentation processes
• Familiarity with Service Cloud (SalesForce) would be preferred
• Basic knowledge of Looker Dashboard and/or any data analysis tools
• Strong aspiration for data analytics field

We regret that only shortlisted candidates will be notified. Thank you.

• Attend to service call at customers' premises and respond to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement.
• Monitor closely the progress of the work done to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time and able to provide technical support to the other departments.

Requirements:

• Diploma and above
• At least 2 years of experience in CCTV or Security Related Products
• Possess valid class 3 driving license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Government sector
• Provide personalised service to manage members' enquiries on funds/schemes and services over at the counter.
• Any adhoc duties assigned by supervisor

PS: Full-day standing is required.

Official Working hours
Mon – Fri: 8:30am to 5:30pm

Monthly renewable contract

Multiple locations available

Requirement:

• Singaporean
• Diploma holder in any field

*Dress code: Office Attire (No T-shirt, jeans, sneakers, etc)

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Service Technican

Working days: 5.5 days

8:30am - 5:30pm (Mon to Fri) // 8:30am - 12:30pm (Sat)

Woodlands

$1600 - $2600 (depending on number of years of experience)

Job Responsibilities

• To provide on-site service of equipment sold
• To set up and installed newly sold equipment
• To provide a weekly update on the jobs done to Manager

Job Requirement

• Candidate must possess at least Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent
• Driving license (class 3 preferred)

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Sport Operation Manager
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri (Standby on Weekend if have event)
Working Hours: 930am - 6pm
Working location: Ubi
Salary: $4000 - $6000

Job Responsibilities:

• Leadership and Team Management:

- Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

- Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

• Process Optimization:

- Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

• Cross-Functional Collaboration:

- Forge strong working relationships between coordinators, the sales team, and program managers.

- Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

• Technology Oversight:

- Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

• Financial Coordination:

- Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

• Meeting Planning and Facilitation:

- Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

• Performance Monitoring:

- Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

• Sales Support:

- Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

• Reporting:

- Provide frequent updates to the Operations Director on departmental activities, challenges, and successes.

Requirement:

• 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
• Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]