Job:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and email
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc
• Any other duties assigned

Requirements:

• Minimum Diploma
• Good verbal, communication and interpersonal skills
• Call centre experience preferred OR
• Experience in customer service/customer support role advantageous

The ideal candidate is a hardworking, result-orientated and fun team player who is passionate about the travel and tourism industry, and customer service. The candidate will play a critical role in the daily operations of tours for transit passengers in Singapore.

If you are looking to seek growth and challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic, this might just be for you!

Responsibilities:

• 12 hour shift (7am to 7pm), with break in between
• To be stationed at customer service booths at the transit terminals of Singapore Changi Airport
• Provide customer service for the booking, registration, waitlist and enquires of transit tours for passengers
• Upkeep the customer service booths and ensure they are in good working condition and cleanliness
• Maintain all equipment and logistics at the booths and ensure security of items
• Escort passengers to meeting point & liaise with tour guides for commencement of transit tours
• Attend all required trainings and updates
• Uphold a high level of customer service standard
• Manage feedback and complaints in a prompt and professional manner
• Compile daily reports to project manager and supervisor; and
• Other ad-hoc duties as assigned.

Requirements:

• Background of working in customer service role is a plus
• Team player and able to work under minimal supervision
• Excellent verbal and interpersonal skills
• Excellent group management and time management skills
• Competent computer literacy and working with basic software (e.g. Microsoft)
• Detailed oriented
• Willingness to work and continuously learn in a fast-paced environment
• Must be able to work at least 4-5 full day shifts a week as well as PH & Weekends

Responsibilities

1. Providing product information: A customer service representative may answer customer inquiries about DG Packaging Pte Ltd's products, such as the different types of packaging solutions available for dangerous goods and their specifications.
2. Offering guidance on regulations: Providing information on the regulatory requirements for dangerous goods packaging, such as the standards set by the International Air Transport Association (IATA)
3. Assisting with orders: Helping customers with regards to packaging solutions and provide updates on the status of their orders.
4. Addressing customer concerns: Handling customer complaints and concerns related to DG Packaging Pte Ltd's products, delivery, or customer service.
5. Coordinating with other teams: Work closely with DG Packaging Pte Ltd's sales, production, and logistics teams to ensure that customer orders are processed and delivered in a timely and accurate manner.
6. Ensuring customer satisfaction: Ultimately, a customer service representative at DG Packaging Pte Ltd is responsible for ensuring that customers are satisfied with the company's products and services and that their dangerous goods are properly packaged and transported in compliance with regulations.

Requirements

1. Education and experience: Experience in customer service, sales, or logistics.
2. Communication skills: Excellent communication skills, both written and verbal, are essential for a customer service role. The ability to communicate clearly and effectively with customers, as well as with other teams within the company, is crucial.
3. Attention to detail: Attention to detail is critical in a customer service role, as customer orders must be processed accurately and in compliance with regulations. A customer service representative must also be able to quickly identify and resolve any issues or errors.
4. Interpersonal skills: A customer service representative must be able to work well with others and maintain a positive attitude, even when dealing with difficult customers or challenging situations. The ability to work collaboratively with other teams within the company is also important.
5. Technology skills: Proficiency in Microsoft Office and other relevant technology platforms may be required for a customer service role at DG Packaging Pte Ltd.

Benefits:

1. Additional 2 days leave
2. Medical, dental and spectacles benefit
3. Hp Claims
4. Birthday voucher
5. Long Service Award
6. Free trainings on IATA course

Job Description

Key Responsibilities

1. Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.
2. Uses escalation policies as required to keep management informed of down situations.
3. Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.
4. Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.
5. Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.
6. Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.
7. Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.
8. Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

Working location: Changi Cargo Agent Building

Client Communication: Communicate with clients via phone or email to provide updates on shipments, and resolve issues related to transportation and delivery.

Order Processing: Ensuring all necessary documentation is completed and submitted. This includes verifying and arranging transportation, and scheduling deliveries.

Problem Resolution: Proactively identify and resolve issues that may arise during transportation and delivery, such as delays, damages, or discrepancies. Work closely with drivers and warehouse personnel.

Tracking and Monitoring: Monitor the status of shipments and track their movement from origin to destination. Keep clients informed of any changes or delays and provide real-time updates as needed.

Documentation: Maintain accurate records of all transactions, including order details and shipping documents.

Service Technician required to work on a wide range of NOV Manufactured equipment including Pressure Control Equipment. Zoned certified Diesel engines and Winch units. Must be able to read technical drawings and follow detailed engineering procedures.

Job Description

• Familiar with the standard products of the Company and be fully conversant with the assembly drawings and Bill of materials
• Ensure products are assembled in accordance with approved drawings and specifications
• Complete all service-related documentations, including service reports, work orders & assembly data sheets
• Proficient in using all components, equipment, tools and techniques used in the workshop
• Reporting observation of any mistakes, omissions or alterations necessary to drawings or bills of materials

Job Requirement:

• Preferably 2 years working experience in a workshop environment or with servicing of oilfield equipment.
• At least 2 years' Mechanical experience on diesel engines and pressure testing
• Ability to read complex engineering drawing
• Proficient in the use of small tools
• Computer literate and competent with Microsoft Office
• Diploma or minimum Higher NTEC or NTC2 or 3
• Candidate requires to travel for onsite field work at customer locations and offshore installations

Job Description

• Assist to prepare transshipment documentations
• Reporting and data entry
• Coordinate all shipping requirements in respect to transshipments
• Prepare and check through t/s documentation
• Attend to customer’s inquiries pertaining to rates and assist in queries/bookings/followups/complaints
• Track shipments and updates
• Manage and follow-up on any discrepancies
• Any other duties as assigned by the Management

Requirements

• GCE ‘N’/’O’ level/Diploma or equivalent
• 1 year of related experience, preferably in Freight Forwarding/Transportation/Logistics industry. Fresh school leavers with the right aptitude are welcomed to apply
• Proficient in MS-Office applications
• Prior experience with Cargowise system not essential but would be a bonus
• Proficient in Basic English
• Organised and meticulous
• Great sense of responsibilities and commitment
• Comfortable and able to liaise with Chinese speaking customers in the Asia regions
• Willing to learn
• Good team player

Benefits:

• Transport allowance
• Annual leave 16 days for the first year. additional 1 day per year of service.
• 13th month AWS + corporate bonus
• Medical + dental + optical benefits

Roles and Responsibilities:

• Assist in handling and managing customer visit experience
• Assist in crowd control and manage visitor safety
• Assist in maintaining playground cleanliness & its tidiness
• Assist in managing the playground inventory and storage
• Assist in operating & upkeeping playground equipment
• Support day to day admission check in/out process
• Support day to day event activities and performance
• Complete any other tasks assigned by the supervisor

Our preferred candidate should meet the following requirements:

• Above 16 years old
• Able to work on weekdays and have the flexibility to work shifts, weekends, and public/school holidays
• At least GCE ‘N’ Level Certificate
• A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm
• Ability to work with young children and their families
• Flexibility to work shifts, weekends, and public/school holidays
• Capability to stand/walk for extended periods
• Past experience in customer-facing roles is a plus

Job Description:

• Standby/Onsite to attend to service calls and customers’ needs
• Project coordination involving handling progress schedule of projects, assist with schedule and placement of work orders of new/ongoing projects
• Site inspection and ensure the quality of work are achieved and comply with authorities/customers’ needs
• Monitor project plans, handle customers’ complaints, offering appropriate solutions and alternatives to ensure customer satisfaction and resolutions
• Manage large numbers of incoming calls
• Liaise and coordinate with relevant personnel (Sub-contractors, Suppliers, and Clients) to coordinate and service projects and to ensure the smooth running of projects to ensure regulations are achieved and comply with.
• Prepare relevant documents, drawings, and service reports to assist in projects for submission.
• May be required to work on-site on certain weekends if there is a shutdown, to supervise projects, and assist colleagues
• Prepare post projects documentation reports after projects have been completed and gather data to analyze any shortfall in customer satisfaction, in order to ensure and achieve better customer satisfaction in the future
• Servicing, following up, and establishing a strong relationship and bond with existing customers to ensure customers’ satisfaction is being met and a long-term relationship is formed.

Requirements

• Candidate must possess at least Higher Secondary/Pre-U/A Level College. Bonus if possess Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering or equivalent.
• Required Language(s): English
• Required Skill(s): Customer Services, Project Management, and Coordination
• Preferably some experience in Customer Service and Project Coordination
• Highly organized, flexible, and able to work independently as well as in a group
• Detail orientated, works with a high degree of accuracy and ability to multitask and meet deadlines

Key Responsibilities

Performs standard Tier I procedures including wafer measurement.

Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

• Has good understanding of how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

​

Impact

• Impacts the quality of own work

Interpersonal Skills

• Uses communication skills to exchange of information

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
• Display a high level of professionalism and work ethics

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Job Responsibilities:

• Assisting coordinators with the proper arrangements of jobs for technicians
• Provide support on the technical issues faced by the technicians on site
• Ensure all tasks in CRM assigned to be settled and arranged
• Monitor the progress of the repair jobs in the workshop and coordinate closely with the service coordinator and CSS
• Coordinate closely with the shipping department to ensure proper storage arrangement of trucks in the warehouse
• Guide the new FSTs during the probation in the workshop
• Monitor and track the ETA of the replacement parts of the cannibalized trucks
• Oversee battery regeneration and manage the used battery and charger stock
• Manage and schedule all the work orders issued by the sales team
• Manage and improve the module repair process.
• Ensure safety and 5S of the workshop

Job Requirements:

• Min a diploma holder
• At leats 5 years of relevant experience
• Valid class 3 driving license is a MUST
• Valid forklift operator certification
• Proven experience in delivering training in a warehouse or industrial setting
• Excellent knowledge of forklift operation and safety guidelines
• Strong communication and interpersonal skills
• Ability to work independently and lead a team of technicians
• Must be organized and detail oriented
• Flexible schedule, including availability to work weekends or evenings as needed
• Willing to work 5.5 day work week
• Proficiency in CRM systems
• Proficiency in MS Office applications
• Willing to work at Loyang Way

Summary

The Customer Services Officer is responsible for the management of customer requests and for providing assistance to customers at check-in counters. He/she manages flight requests, verifies travel documents and works with other departments to resolve customer issues. To maintain a safe working environment, he/she ensures his/her team adheres to all safety and/or security standards and escalates safety breaches to supervisors and authorities.

The Customer Services Officer demonstrates professional behaviour when responding to passenger complaints and acts as a service ambassador for the organisation. He/she works in shifts to accommodate round-the-clock flight arrivals and departures and is physically strong to assist passengers with lifting of their baggage. Moreover, he/she is detail-oriented, possesses excellent customer service and communication skills and handles passengers with special needs effectively.

Duties and Responsibilities

1) Provide quality customer services

· Manage and control flight requests such as seat selections and meal arrangements

· Service customers at the first-class and premium check-in counters

· Ensure all travel documents, passports and/or visas comply with verification requirements

· Manage and control discrepancies at the gates

· Handle complex customer requests

· Handle complex customer issues regarding irregular flight operations

· Generate finalised passenger manifests Resolve complex service requests regarding automated check-in systems

2) Uphold safety and/or security standards

· Interpret and follow safety and/or security standards for teams in the workplace

· Escalate reports of breaches in safety and/or security standards to relevant authorities

3) Influence organisational development

· Provide on-the-job training to team members on day-to-day tasks

· Act as mentor to team members

Requirements

▪ Minimum GCE 5 “N” levels and above

▪ Minimum 2 years’ experience in passenger handling or equivalent experience

C&B:

• Basic Salary + Monthly Allowances
• AWS
• Annual Salary Increment
• Annual External Training Budget with Paid Training Leave Given
• Excellent Welfare Benefits; Flexi Claims, Progressive Annual Leave & etc
• Permanent position with Long Service Award

Responsibilities:

• Perform daily order processing from customers' requests (from quotation to processing orders)
• Coordinator with outbound processing to Schedule, Liaise Internally, Manage and Resolve with any matters with customers' finished goods
• Coordinate with the various department to ensure smooth operation (required face to face communicate with the production staffs)
• Handle customers face to face regarding ordering or outbound matters.
• Beneficial to have basic accounting knowledge for processing of payment etc.
• Perform any administration duties assigned when required
• Responding to incoming email, phone, mobile platform enquiries
• Be responsible for all correspondences, filing, photocopying, recording, documentation
• Attending team meeting and sharing best practice with colleagues
• Prefer to have candidates with experiences working in Singapore

Requirements:

• Minimum GCE 'N'/'O' level with related working experiences
• Applicant with either similar job duties will have advantages
• Comfortable to work in different multicultural team
• Possess positive working attitude and willingness to learn
• Possess good communication skills (both written and oral) and interpersonal skills as required to handle customers enquiries daily
• Ability to maintain confidentiality
• Able to accept job flexibility and willingness to learn new duties
• Ability to start work with short notice preferred
• Applicants must be willing to work in Changi (Preferably for applicants to stay in East area)
• 5.5days work week with alternate Saturday
• Mon - Fri (8am to 5.30pm); Alternate Sat (8am to 4pm)

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

Responsibilities:

• Process quotations, purchase orders and sales orders.
• Coordinate with customers, vendors and engineers on delivery lead time.
• Manage Customer Consignment Program.
• Work closely with customers, vendors and engineers to ensure timely deliveries to meet customers’ requirements.
• Manage, negotiate & monitor on-time deliveries to customers.
• Maintain stocks inventory and update price book.
• Maintain an effective filing system for all documents.
• Attending to enquiries from customers and business partners.
• Build and maintain a good customer relationship.
• Prepare weekly delivery report and monthly stock analysis report.
• Liaise and coordinate with internal departments on delivery/ collection.
• Handle internal/ external customer/ vendors queries.
• Cooperate with respective departments to coordinate logistics activities.
• Any other ad-hoc tasks assigned by Supervisor or Manager.

Requirements:

1. Higher NITEC or Diploma or its equivalent
2. Good understanding of customer account management
3. Good verbal and written communication skills, able to communicate with people at all levels
4. Friendly and Customer Service Driven
5. Proficiency in MS Office knowledge and ERP system Dynamics 365 Business Central
6. Good interpersonal skills to engage with all levels in the Company
7. Minimum 2 or 3 years of experiences in Logistics operation

Role and Responsibilities

• Meet & Greet client(s) on the first day of training

• To conduct facilities & safety briefing to client(s)

• To welcome client(s) in a friendly, highly respectful manner and to be the main point of contact for client(s) during their training

• Interacts with client(s) and answers all customer questions especially on course requirement

• Assist with client(s) CAE check-in processes to ensure collection of appropriate pa­perwork

• Security clearance submissions to stakeholder(s) for approval

• Long term pass application submission for internal customer(s)
• Working closely with the other departments (Training, Sales, Technical, Finance and Scheduling) to assist client(s) with any issues/ concerns
• Assist E-entry visa application for client(s)

• Issue Letter of Visa invitation and/or Letter of Business invitation for internal and external customer(s)

• Support on lodging and logistic for client(s)

• Pre-training package information to be sent prior to training

• Send calendar invite to client(s) for meeting(s) and/or other matter(s)

• Coordinates and schedule media tour(s) and/or site visit(s) planned

• Relays information regarding advisories or memorandum(s)

• Monitor and answer any inquiries about products, training and services received via phone, email and online

• Provide quality customer service on every call received and communicate clearly and effectively with caller. Ensure a warm call transfer is done if there is a need for the caller to speak to other department(s) or personnel for assistance or enquiry
  Send survey email to client(s) daily and approach client(s) to share their feedback
• Inventory check and requisition
• Manage the customer lounge hygiene and supplies in order

• Support administrative matter(s) request by client(s)

• Planning, coordinating and organise meeting(s) for stakeholder(s)

• Collect mail, sort, and allocate. Outgoing mails to be recorded prior mailing out

• Incoming and outgoing courier services
  Responsible in accommodating training booking request(s) submitted by airline planner(s)
• Responsible in planning airlines training roster in the Gemini system
• Publish Instructor(s) and Airline(s) confirmed training schedule(s)
• Notify instructor(s) and crew(s) of their planned simulator session(s)/classes/practical drill and all other relevant duties assigned in a timely manner including any last-minute change(s)
• Resolve scheduling and instructor qualification conflict(s)
• Ensure all event(s) are assigned to appropriate regulation(s) 
• Able and willing to perform the scheduling duties of any schedulers and to ensure planning is done within timeline
• Liaison between internal and external customer(s) for classroom booking request and instructor’s assignment
• Any simulator delay/Aircraft on ground, to notify the respective customer(s)
• Ensure crew name(s) are assigned to the training session(s)
• Responsible to review the journey log on the last day of the month
• Responsible to communicate with finance and airline planner(s) on month end closing matter(s)
• To ensure smooth daily operations of pilot training(s)
• Respond to queries from instructor(s), crew/customer(s) and other relevant parties
• Any other duties as may be required

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

Job Description

Successful candidate will be supporting the sales team with rates and shipment bookings. Job is administrative

Job Scope

• Attending to client enquires and needs.
• Collaborating with team members in providing appropriate freight solutions.
Following through, executing and reviewing freight jobs.
• Maintaining strong relations between industry players and stakeholders.
• Refining and the process along the way, working towards a win-win solution for both clients and company. 


Requirements:

Minimum GCE ‘O’ Level

Good working knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook)

Good communication and interpersonal skills

Service orientated with good initiative

Able to commit for overtime when required

Experience not required as On Job Training will be provided

Benefits:

· Working Hours:

Monday to Friday: 10.00am to 6.00pm

Sat.: 9.00am to 1.00pm (Alternate Sat, Work from Home)

· Attractive Remuneration Package (Basic, Performance Bonuses)

· Career Advancement

· Training Opportunities

· Medical and Insurance Coverage

• Process export orders and coordinate shipments with customers, transporters and warehouse according to established systems and processes.
• Serve as liaison providing shipping details to the customer whereby advising appropriate individuals of order changes as they occur.
• Ascertain accurate and timely data processing into the freight solutions system.
• Identify problems, consider alternative solutions, and make recommendations for action. Provide support/service to customers as well as keeping those affected by the decisions up-to-date.
• Ensures high quality customer service and engagement by frequently interacting with external customers through phone, mail and sales call.
• Maintains close working relationship across Business Development units and drives opportunity development of accounts.
• To streamline existing processes to increase operational productivity.
• Provide support on data and statistical reporting required by the Management through systems and applications.
• To assist in any other administrative duties as assigned by the Management from time to time.

Brief description of the Restaurant

New opening Japanese Yo-shoku restaurant. Around 80 pax of capacity.

Job Descriptions

• Handle restaurant operations
• Lead and guide a team of Servers/Kitchen
• Handle preparation and ensure high quality and company standards\
• Provide excellent service experience to all customers/and provide a training to all staff
• Handle all customer queries and feedback in a professional and timely manner
• Ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines
• Ensure that policies and standard operating procedures are strictly adhered to
• Guide and monitor work performance of all staff
• Handle and manage all sales figure including FL Cost /Sales

Job Requirements

• Graduated at least Secondary school
• Report to the Japanese directors
• At least 5 years of relevant working experiencese)
• Quality-driven,Can do attitude and customer-oriented mind-set
• Ability to work in a fast-paced environment and manage multiple-task

Benefit

• New Opening Outlet
• Big room for career progression since they are planning to expand more.
• Annual Leave
• Medical Leave
• Uniform will be provided
• Yearly Bonus*depends on business situation/performance
• Staff Discounts
• Transportation allowance under certain conditions
• Following by MOM Part IV of the Employment Act
• *We will do training in TOKYO/JAPAN, let’s joint us!!

Working hours

Working Hour/Standard Condition：

• 7:30-23:30(as Rotating Shift)
• 5days per week (able to work on weekends and public holidays)/principal

Responsibilities

MRO Operation Support

· Function as key engineering focal to provide technical advice on workscope management, repair dispositions, engineering repair quotes and technical support to Operations, Quality and Customers in meeting airworthiness and customer requirements.

· Support operations to perform repair assessment on nacelle components metallic and composite structures.

· Support communication with OEM on technical issues and component repair assessment.

· Prepare repair packages with detailed repair drawing, stress analysis and submission for airworthiness approvals.

· Perform basic design activities for tooling aid and assembly jig fixtures, coordination with vendor for fabrication and calibration.

· Support new repair capability development, system setup and airworthiness application.

· Support Quality reviews and investigations to enhance and improve engineering and operational processes.

· Identify, support, drive engineering and shop cost reduction and continuous improvement opportunities.

· Develop and conduct Engineering, Component and Product training to Operations Team.

Continuous Improvement

· Identification of new digitalization and I4.0 opportunities for technology introduction and automation into MRO operation

· Design simple RPA, with user guide to implement the process automation applications

Requirements

Education & Experience

· Degree / Master Degree in Mechanical Engineering / Aerospace Engineering or equivalent

· Fresh graduates are welcome. 3-7 years’ relevant experience is added advantage.

· Engineering trained, good team player, self-motivated, fast learner, good communication skill, and good authoring / literature composing.

· SMART Factory, Industry 4.0 experience & knowledge will be considered as added merits.

o Experience on new technology application

o Interest in digital database, data analytics. Programming skill – python, C#...visual studio…

Robot / Cobot application and integration

Skills

· Excellent computer skills – O365, Microsoft Visio, MathCad. Nastran and Patran, CATIA V5 is added advantage.

· Python or other programming language and software development is added advantage.

· Equipment troubleshooting skills such as debug or troubleshoot an existing system.

· Excellent Communication and presenting skills, able to clearly explain novel and complex ideas to stakeholders of all levels and within multidisciplinary teams.

· Excellent written communication skills for record keeping and documentation.

· Problem solving and creative thinking to troubleshoot problems as they arise and find effective solutions.

· Planning skills to detail project timeline, prioritize workload and keep accurate documentation.

· Flexibility & Adaptability –able to keep up with latest techniques and technologies as they develop.

Pls email your resume to [email protected]

Responsibilities

MRO Operation Support

· Design and create tooling drawing to support MRO activities. Tooling includes assembly jigs, ground support equipment, shop tooling aids, machining fixtures, handling tools, etc.

· Create drawing and guidelines for tooling set-up and utilization.

· Liaise with internal and external machining facilities for tooling fabrication.

· Engage and coordinate with operation teams to ensure all MRO tools are well organized and good conditions. Ensure safe working practices.

· Trouble-shoot, provide engineering solutions and improvements for tooling technical problems.

· Support tooling periodical calibration for assembly jigs, load testing etc. Maintain and update calibration records.

· Support quality investigation, continuous improvement and innovation development.

Requirements

Education & Experience

· Degree in Mechanical/Manufacturing/Design Engineering. OR

· Diploma holder with 4-6 years working experience in Manufacturing and/or Tooling Design will be considered.

Skills

· Knowledge in machining and rapid prototyping would be beneficial

· Ability to interpret technical drawings, geometric dimensioning, and tolerance.

· Ability to use various measurement instruments.

· Proficient in MS Office and CATIA V5 applications

· Use of laser trackers for tooling calibration is added advantage

· Independent, self-motivated and able to work in a fast paced environment

· A team player with a positive attitude and keen interest to learn

· Good interpersonal and communication skills

Ability to multi-task, prioritize and manage time effectively.

Pls send your resume to [email protected]

Responsibilities

The Environmental, Health and Safety (EHS) Engineer is responsible for developing, implementing, and continually improving company’s safety and health programs and procedures to ensure personnel and plant wide Health and Safety. This individual is required to monitor and conduct EHS audits to identify level of implementation & effectiveness of EHS management system, identify & recommend measures/approaches to close gaps/improve the management system. He/she will also be liaising with inter-departments and external organizations on EHS compliance issues.

• Supports site's compliance with WSH Regulations.
• Develop and enforce EHS programs, procedures, reports, permits and training as well as to cultivate & promote EHS Safety Culture within the organization
• Manage and lead in the monitoring and controlling of safety standards in accordance with local regulations code of practice and RTX Corporate EHS requirement.
• Manage Management Of Change (MOC) program for timely closure.
• Monitor and track timely completion of activities, initiatives and action items in Corporate SMART Reporting System, while supporting PDPR Dashboard Reporting.
• Drive effective Waste Management.
• Manage and maintain the facilities to ensure compliant with local EHS regulations.
• Develops environmental regulatory reports and submissions to achieve and maintain standard documentation.
• Ensure organization meets all legal licensing requirements with regards to occupational health and safety.
• Lead and conduct safety inspections
• Develop and conduct inspection & audit program by identifying root causes of deficiencies and completion of preventive and corrective actions.
• Establish & lead trend analysis, audits, accident investigations and site inspections of operational procedures, facility design, equipment and materials.
• Evaluates new hazardous materials to ensure compliance to all safety rules and regulations pertaining to the work are conscientiously observed & in compliance.
• Drive deployment of corporate programs independently.
• Oversee Industrial Hygiene Screening for site personnel.
• Leverage continuous improvement processes and tools (CORE) to improve EHS & Facilities performance
• Drive & champion Behavior Based Safety System.
• Conduct trainings to educate organization of best practices and regulatory/corporate requirements when necessary.
• Assist in coordinating with IFM in facilities maintenance and building services.
• Manage site security and access system, ensuring security and emergency preparedness procedures are implemented properly.

Requirements:

• Degree in Safety, Health & Environmental Engineering.
• Specialist Diploma in Occupational Health & Industrial Hygiene is a plus.
• Minimum 3 years’ experience in the EHS profession. Fresh graduates will be considered for the role.
• Experience in planning, development and implementation of EHS management systems and compliance
• programs.
• Lead and drive hazard identification and risk assessment methodology.
• Good knowledge of local legislation (eg. WSH/NEA/SCDF), BIZSAFE, ISO 14001 & 45001 requirements.
• Fire Safety Manager and/or WSHO is an added advantage.
• Analytical, meticulous, resourceful and able to meet tight deadlines in a fast-paced work environment.
• A team player with good communication, interpersonal and organising skills.

Job Responsibilities

• Perform equipment inspections to identify potential problems and safety concerns
• Perform diagnostic troubleshooting and failure analysis on all components and systems of the equipment.
• Isolates equipment malfunctions.
• Replace and/or repair faulty components and systems on equipment.
• Perform corrective and preventive maintenance to ensure that equipment continues to run according to manufacturer's specifications
• Maintain parts and supplies needed for job completion
• Maintain company vehicle cleanliness and ensure vehicle is in safe operating condition
• Maintain a culture of safety & participate in all safety meetings
• Responsible for properly and accurately filling out all job cards in service CRM
• Responsible for maintaining a clean and safe work area
• Responsible for maintaining all tools are in safe working conditions
• Picks up parts and performs other tasks as assigned
• Return un-use parts to the service coordinator/CSS
• Return faulty parts to the workshop team leader
• Complete basic and advanced technical training as assigned

Job Requirements

• Min ITE graduates in Automotive Engineering
• Min 2 years of relevant experience
• ITE graduates with no experience are welcome to apply
• Possesses class 3 driving license
• Able to read and understand electrical and hydraulic schematics
• Familiar with hand and power tool operation
• Have experience in handling electrical/electronic systems and hydraulics and internal combustion engines
• Basic knowledge and ability to use desktop and mobile PCs
• Willing to work at Loyang
• Willing to work for 5.5 day work week

Responsibilities:

• Liaise with customers on shipment instructions and booking updates
• Permit declarations and customs clearance
• Coordinate, booking and tracking of Import shipments (Air & Warehouse)
• Handle transportation schedule and operations duties
• Monitor shipment status and update customer and sales team
• Liaise with overseas agents on various requirements and rates
• Prepare necessary documents for internal stakeholders to follow up
• Checking of shipments status
• Perform any ad-hoc duties assigned by superior

Requirements:

• Possess 2-3 years of airfreight experience
• High attention to details
• Able to work well independently

Summary

The Operations function is responsible for all of the material handling processes from the point of delivery of product through to receipt by the customer ensuring that customer service, quality, and business requirements are met to the highest standards.

Customer Stock Controller will be responsible for scanning and replenishing parts at customer sites to ensure stock availability targets are achieved, providing the interface at the customer site operations to maintain customer service levels.

Job Responsibilities:

• Scan and replenish bins at customer sites to ensure availability target levels are maintained and customer delivery is not impacted.
• Maintain the current storage mediums and set up new bin locations to the agreed company standards.
• Adhere to specified customer quality requirements and ensure the physical integrity of the product is maintained.
• Action urgent stock requirements to the agreed timescales when on call; on duty to adhere to contractual requirements and ensure customer build output is not impacted.
• Be the first point of contact on-site for customer issues and attend site meetings when required to obtain customer data to ensure stock availability levels and customer service levels are maintained.
• Action the setting up of storage locations and mediums to ensure they adhere to the agreed company standards.
• Participation in improvement activities department/company level to enhance business performance.
• Perform cycle count as planned to maintain the stock integrity at customer site.
• Undertake other duties and tasks that may be allocated that are appropriate to the job.

Job Requirements:

• Minimum GCE'O' Level or equivalent
• Relevant warehouse / logistics experience
• Good communiction skills
• Good attention to details
• Standard level of numeracy and literacy skills
• Basic computer literacy skills
• Computer and Microsoft experience will be a plus