Job Scope:

You will handle phone calls, email enquiries from public and also handle walk-in customers to carry out the full spectrum of customer service duties.

Customer engagement such as:

• Handle phone calls, email and walk-in queries or feedback from tenderers pertaining to tender/renewal/assignment & transfer of stalls
• Attend to other tasks relating to market and hawker stalls tender/renewal/change of trade/assignment & transfer of stalls
• Engage and follow up with customers to complete signing of Tenancy Agreements and collection of stall keys
• Handle queries or feedback from customers pertaining to signing of Tenancy Agreements
• Engage customers to equip with basic digital skills such as creation of email accounts and Singpass login.

Administrative duties such as:

• Verify signed Tenancy Agreements to ensure signatories are in order.
• Collate information and prepare statistics to track the progress of signing of Tenancy Agreements and Tender of stalls applications
• Other duties to be assigned relating to the signing of Tenancy Agreements and Tender of stalls

Job Requirements:

• 1-2 years of relevant working experience
• Proficient in Microsoft Office Suite and computer skills
• Service orientated
• Pleasant disposition and positive attitude
• Meticulous with an eye for detail
• Able to multi-task
• Good interpersonal and communication skills
• Good team player, highly self-motivated, resourceful and pro-active
• Handle customers’ requests and enquiries in a professional and timely manner
• Experience in frontline Customer Service will be an added advantage
• May be required to work on site (hawker centres) to support/handle the distribution of materials to hawkers
• May need to work on weekends

Salary: $13/hour

Location: TBA

Contract Period: 8 months

Responsibilities:

• Diagnose and troubleshoot issues with marine engines, auxiliary engine, steering systems, and other components etc.
• Perform repairs on inboard and outboard engines, including fuel systems, cooling systems, and exhaust systems.
• Conduct routine maintenance to ensure all shipboard system are working in satisfactory order.
• Ensure the cleanliness of ship and engine room when onboard
• Provide detailed reports on work performed and explain the nature of repairs and services to customers.
• Adhere to all safety protocols and regulations to ensure a safe working environment.
• Ensure compliance with environmental regulations related to marine service and repairs.
• Maintain accurate records of services performed, including time, parts used, and labour.
• Utilize service management software to log and track repairs and maintenance tasks.
• Work closely with other technicians and service team members to ensure efficient workflow and customer satisfaction.
• Assist in training and mentoring junior technicians as needed.
• Any other duties as assigned.

Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or related field preferred.
• Minimum of 2 years of experience in marine service and repair.
• Strong mechanical aptitude and problem-solving skills.
• Proficiency with diagnostic tools and marine service equipment.
• Knowledge of marine engines, aux engines and cargo pumps.
• Ability to read and interpret technical manuals and schematics.
• Ability to lift heavy objects, work in various weather conditions, and perform physically demanding tasks.

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

We are seeking a dedicated and experienced Fire Protection Service Supervisor to oversee and manage our team of technicians. The ideal candidate will be responsible for ensuring the efficient operation, maintenance, and repair of fire protection systems while ensuring compliance with safety regulations and standards.

• Supervision and Leadership: Lead and supervise a team of fire protection service technicians, providing guidance, support, and training as needed.
• Scheduling and Coordination: Plan, schedule, and coordinate routine inspections, maintenance, ad-hoc work requests, replacements, and minor Addition & Alteration (A&A) works to ensure timely and efficient service delivery.
• Quality Assurance: Ensure all work performed by the team meets quality standards and complies with relevant fire safety codes, regulations, and best practices.
• Inspections and Audits:Conduct regular inspections and audits of fire protection systems and work performed by the team to ensure compliance and identify areas for improvement.
• Troubleshooting and Problem Resolution: Assist technicians in diagnosing and resolving complex issues with fire protection systems.
• Client Interaction: Maintain strong relationships with clients, addressing their concerns, providing updates, and ensuring high levels of customer satisfaction.
• Documentation and Reporting: Oversee the maintenance of accurate records of inspections, maintenance, repairs, and other activities, and prepare detailed reports for management and clients.
• Safety Compliance: Promote and enforce adherence to all safety protocols and procedures within the team to ensure a safe working environment.
• Performance Evaluation: Conduct performance evaluations for team members, providing constructive feedback and identifying opportunities for growth and improvement.

Qualifications

• Proven 5 years of experience as a Fire Protection Service Technician with supervisory experience.
• Strong knowledge of fire protection systems, codes, and standards.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational and scheduling abilities.
• Ability to troubleshoot and resolve complex technical issues.

Job Description

What will you do?

Assist experienced engineer in any work assigned
Perform operation and maintenance task according to standard procedures
Perform commissioning and acceptance testing
Actively identify and promote new/additional services, parts, and products
Preparation of site-documents
Report Hardware inventory to HW Administrator/perform HW integration
Perform system start-up and installation test
Ensure continuous and sustainable growth of our maintenance base through customer relationship building
Equipment hardware and software fault clearance

What will you need to succeed?

Diploma/Degree in Electrical Engineering or similar qualifications
Ideally 1 – 3 years of relevant experience minimum
Operation & maintenance of product Engineering/technical knowledge, with knowledge in BMS
Customer centric mindset
Good knowledge of Microsoft Office tools
Proficient in written and spoken English and any additional native language spoken

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Woodlands / Paya Lebar / Chinatown Point / Tiong Bahru

Weekday Classes: Monday to Fridays: 8:30AM to 6:00PM

- 5 days work week with (1 weekday and 1 weekend) off days per week

Salary: $3,000 - $4,500

Job scope:

- Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly

- Provide support for learners and companies through telephone, emails and walk-ins

- Ensure smooth daily operational activities

Assist in classroom facilitation

- Preparation of course materials

- Administrative work (Attendance, Evaluation, Document Filing, etc)

- Monitor and schedule all trainings to ensure compliance

- Assist in the company’s continuous improvements and training related areas

Requirement:

- Minimum one year of experience in customer service, telemarketing or related role.

- Good communication and interpersonal skills with excellent command of written and spoken language

- Proficient with MS Office

Ability to work independently and as part of a team.

- Adaptable to a fast-paced and changing environment.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities:To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
Ensures that all urgent correspondence and enquiries to be carried out efficiently and
reports to operation manager if and when necessary.
You are also responsible to resolve minor issues of a non-technical nature and
to report major issues to operation manager for a solution.
Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.
Essential Functions:Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
Good filing system in hard and soft copies for all enquiries up to completion of order.
Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
To identify new supply source to add to company’s supplier’s database.
Ad-hoc data entry.
Work Location: Tuas

Service Monitoring and Control:

- Regularly monitor services team to ensure optimal performance.

- Track and report on service performance indicators.

- Set up and respond to alerts, addressing potential service issues promptly.

User Support:

- Supervise service desk operations, ensuring effective handling of user requests.

- Follow up with the engineers on the service calls and project status. Provide the status update to end user.

Documentation and Reporting:

- Maintain detailed documentation of service operations, procedures, and configurations.

- Generate regular reports on service performance, incidents, and other key metrics.

Additional Responsibilities:

- Arrange scheduling for engineers, working closely with the end users and engineers.

- Prepare payment advice for suppliers and submit to finance.

- Prepare purchase orders (PO) for factories and suppliers.

- Follow up on stock status to ensure availability and timely delivery.

- Submit service reports to finance for billing purposes.

Qualifications:

- Bachelor’s degree in Mechanical and Engineering, Computer Science, Business Administration, or a related field.

- Proven experience in service operations, administration, or a similar role.

- Strong understanding of service management principles and best practices.

- Excellent problem-solving and analytical skills.

- Strong communication and interpersonal skills.

- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.

- Experience with scheduling, purchase order management, and financial reporting is a plus.

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

• Well-Established Environmental Solutions Company
• Salary Package: Basic $2,800 + Incentives + AWS
• Working Days & Hours: 5 Days Work Week - 8am to 5pm
• Working Location: West Region
• Company Transport provided along Jurong East and Woodlands

Job Responsibilities:

• To attend to customers' inquiries, providing and recording necessary information.
• To assist with preparation of invoices, billings and reports.
• To perform data entry and documentation duties to maintain accurate data.
• To work with various departments, ensure smooth daily operational in the team.
• Other duties as assigned.

Job Requirements:

• Diploma with 1 years of relevant working experience.
• Customer service and detail oriented.

Interested applicant are welcome to apply online with updated Resume/CV via Apply Now button.

.: Only shortlisted candidate will be notified :.

Kong Min Wei, Brian

EA Personnel No: R23113861

Here at iDevice Repair Centre, we specialize in laptop repairs, providing affordable and reliable services to ensure our customers' devices are running smoothly. We pride ourselves on our commitment to customer satisfaction and technical excellence. Join our team and be part of a company that values teamwork, continuous growth and learning.

We are seeking a motivated and friendly Customer Service Specialist to join our team. The successful candidate will be the first point of contact for our customers, providing exceptional service and support.

Responsibilities:

• Respond to customer inquiries via phone, email, and in person
• Provide information about our services, pricing, and repair processes
• Handle customer complaints and provide appropriate solutions
• Process service orders and manage repair tickets
• Coordinate with the technical team to ensure timely updates on repair status
• Maintain accurate customer records and documentation
• Follow up with customers to ensure their satisfaction
• Assist in administrative tasks as needed

Qualifications

• Strong communication and interpersonal skills
• Strong work ethic and reliability. Positive attitude and willingness to learn more about computer hardware
• Ability to handle challenging situations with professionalism and patience
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks simultaneously
• Basic knowledge of laptop hardware and software is a plus (not mandatory)

Benefits:

• Opportunities for professional development and growth
• Performance bonuses
• Friendly and supportive work environment
• Health / medical insurance

☑ $ 2800 - $3500 + Good Benefits & Attractive Bonuses !!

☑ Semiconductor Equipment Top 10 Supplier – MNC

☑ East Area - 4 mins walk from DTL

☑ 5 Days, 8.30am – 5 : 00pm.

☑ Cleanroom Experience + own transport highly advantageous !!

Main Duties

• Machine setup, installation, servicing, troubleshooting & repair.
• Handle Jigs and report writing.
• Provide training and support to customers fab on equipment usage.
• Perform standby and ad-hoc duties as required.

Job Requirement

• NITEC, Diploma in Electrical, Electronic or Mechatronics.
• Able to work irregular hours & standby duty.
• Semiconductor or automation background highly advantage !
• Candidates without experience are welcome to apply, training provided !!

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button or email to [email protected]

Only shortlisted candidate will be notified

Kam Soo Leng, Yvette

Registration: R22107492

What You'll Do:

• Manage customer’s enquiries from our digital platform (Webforms & Chats) and ensure customer enquiries are resolved to achieve customer satisfaction
• Simultaneously handle multiple chats
• Provide appropriate solutions and alternatives timely to meet the KPIs.
• Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment etc.)
• Payment arrangement (dunning block, instalment plan, payment deferment etc.)
• Other ad-hoc duties as assigned

Job Requirements:

· At least 2 years of relevant work experience in customer service and handling chat enquiries

· Strong customer service skills

· Excellent communication, written and interpersonal skills

· Ability to multitask, organize and prioritize work

· Ability to work independently while being a cohesive team member

Thank you for your interest in SP Group. You will be contacted if you are shortlisted for an interview.

Key Responsibilities:

• Order and Inventory Management: Efficiently handle online sales orders and maintain optimal inventory levels.
• Product Listing and Promotions: Accurately list new products and implement promotional activities to boost sales.
• Customer Support and Communication: Provide prompt responses to customer inquiries, handle inbound calls and emails professionally, and ensure high customer satisfaction.
• Coordination and Administrative Duties: Collaborate with warehouse staff, follow management directives, and perform daily administrative tasks efficiently.
• Reporting and Analysis: Prepare and analyze reports on sales performance and key metrics.
• Reputation Management: Monitor and address customer reviews and feedback to maintain a positive brand reputation.
• Customer Order Processing: Process and follow up on customer orders, including quotations, pricing, availability, and shipment confirmations.

Qualifications:

• 2-3 years of E-commerce platforms & customer service experience.
• Strong passion for customer service with a commitment to ensuring customer satisfaction.
• Excellent communication skills, both verbal and written, with professional telephone etiquette.
• Meticulous in providing accurate information and adept problem-solving skills.
• Exceptional organizational skills and attention to detail.
• Strong work ethic, positive attitude, and genuine desire to learn
• Proficiency with e-commerce platforms is highly desirable.
• Minimum Diploma in any discipline.

What We Offer:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• A supportive, collaborative, and innovative team environment.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays