Working Location: Central / East / West / North
Basic Salary: $2,390 per month
Contract Duration: End September 2024 - 31 October 2024 (Extendable)
Working Hours: Office Hours

Responsibilities:

· Assist members of the public with their enquiries on government schemes and services (front-facing)

Requirements:

· GCE ”O” Level and above

· No experience required.

· Training will be provided

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

· Research Support: Assisting in conducting desktop scans and basic research activities such as conducting literature reviews, data collection, and data processing.

· Data Analysis and Reporting: Collecting, analysing, and presenting data from research activities to support decision-making and identify areas for improvement.

· Admin, Logistics, Operations Support (new): Prepare and consolidate management reports, administrative and logistical support for network sessions, events etc

· Casework Administration: Assist Caseworker in preparation of documents for on-site visits.

· Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Social Sciences or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Before submitting your resume, kindly take note to include the following information or it will not be considered:

• Current and expected salary (please separate base salary from any allowances/ bonuses/ etc.)
• Relevant experience and references (if available)

The Sultan Hotel

Front Office Guest Service Officer (Full Time)

• 5-day work week, including rotating weekends and public holidays (off days for public holidays will be provided in lieu)
• Rotating 8-hour shifts

Responsibilities

• Registering all hotel guests and maintaining accurate cashier shifts
• Communicating and assisting hotel guests with all requests and needs
• Communicating with different departments to service guest requests
• Ensuring smooth running of front desk operations during shift
• Ensuring smooth transition between front office shifts
• Abidance by Standard Operation Procedures (SOPs)
• Maintaining and improving all aspects of hotel guest relations
• Maintaining the integrity of the hotel’s image

Job Benefits

FULL TIME (upon confirmation)

• Competitive base salary
• Monthly meal allowance
• Profit-sharing scheme eligibility ($100 - $500 per month when in force)
• Medical allowance
• Paid Annual Leave from 10 days
• Friendly and warm work environment

Applicant Requirements

• An excellent command of the English language is a must
• Applicants must be willing to work public holidays and weekends (with off days provided in lieu for public holidays)
• Applicant should be disciplined, service and people-oriented, and be comfortable interacting with an international clientele

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

· Research Support: Assisting in conducting desktop scans and basic research activities such as conducting literature reviews, data collection, and data processing.

· Data Analysis and Reporting: Collecting, analysing, and presenting data from research activities to support decision-making and identify areas for improvement.

· Admin, Logistics, Operations Support (new): Prepare and consolidate management reports, administrative and logistical support for network sessions, events etc

· Casework Administration: Assist Caseworker in preparation of documents for on-site visits.

· Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Social Sciences or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Description

Liaising with and updating clients.

Preparing correspondence and documents.

Monitoring deadlines.

Preparing bills.

Any ad hoc tasks as may be required.

Job Requirements

Willingness to learn and a positive attitude.

Team player.

Proficiency in MS-Office.

Min “N” level.

Nice colleagues and a good work environment.

Training will be provided.

5-day work week with regular working hours.

Central location linked to MRT station.

SCOPE

The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.

OVERALL OBJECTIVES

• Recommend, take order, and serve food and beverages to customers
• Answer guest questions and handle guest requests in a polite and efficient manner.
• Connecting with customers to build a loyal customer base
• Inventory monitoring and waste management and reduction
• Cashiering duties, outlet opening and closing procedures
• Do routine cleaning and maintain cleanliness of workstation.
• Follow food and beverage safety and hygiene policies and procedures.
• Lead the service and act as a role model to the team.
• Ensure a flawless service to the highest standards and as required by the department and the hotel.
• Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
• Ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Restaurant Manager.
• Attend the daily Food & Beverage Meeting in the absence of Restaurant Manager and Assistant Restaurant Manager.
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment.
• Familiar with HACCP requirements
• Knowledge of Health and Safety rules and procedures

Position: Full-Time Service & Bar Crew
Location: Singapore (Mama Diam & Lou Shang)
Nationality Requirement: Malaysian/Singaporean
Salary Range: $2,200 - $2,500

About Us:
Mama Diam and Lou Shang are two of Singapore’s most exciting and innovative F&B establishments, known for their modern local-inspired cuisine and creative beverage offerings. We are passionate about delivering exceptional dining experiences and are looking for enthusiastic and dedicated individuals to join our vibrant team. If you thrive in a fast-paced environment, love interacting with people, and have a flair for hospitality, we want to hear from you!

Job Summary:
As a Full-Time Service & Bar Crew member at Mama Diam and Lou Shang, you will be an integral part of our front-of-house team, responsible for delivering outstanding customer service and crafting delicious beverages. Your role will involve creating memorable experiences for our guests, from greeting them with a smile to ensuring they enjoy every moment of their visit. If you’re passionate about hospitality and eager to grow in the industry, this is the perfect opportunity for you.

Key Responsibilities:

• Customer Service (Hosting): Welcome and engage with customers in a warm and professional manner. Take orders, address inquiries, and ensure the timely and accurate delivery of food and beverages to provide a seamless dining experience.
• Bar Operations: Prepare and serve a variety of beverages, including both alcoholic and non-alcoholic drinks, following established recipes and standards. Keep the bar area clean, organized, and fully stocked at all times.
• Service Duties: Assist with setting up and clearing tables, maintaining cleanliness and organization in all service areas. Ensure that all service stations are well-stocked and ready for peak hours.

Qualifications:

• Nationality: Must be Malaysian or Singaporean.
• Experience: Previous experience in a similar role is preferred but not required. We provide comprehensive training to help you succeed.
• Skills: Strong communication and interpersonal skills. Ability to work efficiently in a fast-paced, high-pressure environment. Basic math skills for handling transactions are essential.
• Availability: Flexibility to work various shifts, including evenings, weekends, and public holidays.

What We Offer:

• Competitive Salary: Earn between $2,200 and $2,500, along with additional benefits.
• Growth Opportunities: We believe in nurturing talent—opportunities for professional growth and career advancement are available.
• Vibrant Work Environment: Be part of a dynamic and supportive team that values creativity, collaboration, and excellence in service.

Job Title: Part-Time Service Crew (Day & Night)
Location: Lou Shang
Pay: $10 - $15 per hour (based on performance)

About Us:
Lou Shang is a vibrant and cozy café + bar that brings a nostalgic twist to modern dining. Located above Mama Diam, we are passionate about delivering exceptional service and memorable experiences to our guests. We’re looking for friendly, reliable, and enthusiastic individuals to join our team as Part-Time Service Crew members. Whether you’re a student, looking for extra income, or passionate about the F&B industry, this role offers flexibility and a fun working environment.

Job Description:
As a Part-Time Service Crew member at Lou Shang, you’ll play a key role in ensuring our guests have an enjoyable and seamless dining experience. From greeting customers with a smile to serving delicious food and drinks, your contribution will help create a welcoming atmosphere that keeps guests coming back.

Key Responsibilities:

• Guest Engagement: Welcome and assist customers with a friendly and positive attitude, ensuring they feel valued from the moment they enter.
• Order Processing: Take and process food and beverage orders accurately, making sure all special requests are noted.
• Service Excellence: Serve food and drinks promptly, ensuring each guest receives their order exactly as requested.
• Restaurant Upkeep: Keep the restaurant clean, organized, and well-maintained throughout your shift, contributing to a pleasant dining environment.
• Payment Handling: Assist with processing payments when needed, ensuring transactions are handled accurately and efficiently.
• Team Collaboration: Work seamlessly with other team members to provide outstanding service and maintain a positive work environment.

Requirements:

• Experience: Previous experience in customer service or food service is a plus, but not required—we’re happy to train the right candidates!
• Communication Skills: Strong communication skills and a friendly demeanor are essential.
• Adaptability: Ability to work effectively in a fast-paced environment, handling multiple tasks with ease.
• Flexibility: Willingness to work a flexible schedule, including evenings, weekends, and public holidays.
• Basic Math: Basic math skills are necessary for handling payments accurately.

Why Join Us?
At Lou Shang, we’re more than just a workplace—we’re a community. If you’re looking for a part-time role where you can make a difference, learn new skills, and enjoy a supportive team, apply today! We look forward to welcoming you to the Lou Shang family.

Job Description:

• Attend to patients' enquiries and provide information.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Assist patient with registration, billing, collection of payment and appointment scheduling.
• Assist in administrative duties
• Any ad hoc duties as per assigned

Requirement:

• Minimum GCE O Levels

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Position summary statement:

Guest Service Team Leader (GSTL) works as a supervisor role of front office to manage all aspects of the front office, back office, and Pacific Lounge functions, in accordance with Pan Pacific Service Suites standards. He/she is responsible for increasing overall guests stay experience. He/she is portray as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.

Responsible in meeting guest needs and exceed guest expectations. Addressing and rectifying guest concerns and complaints, and perform office duties such as associate work schedules, monthly reports, and coordinates with other departments. A competent working knowledge of the property management systems (PMS) and Standard operating process are required. GSTL is responsible of mentoring and coaching junior associates.

Primary Responsibilities:

• Provide professional, courteous, and efficient level of service to all internal and external guests in line with the Standard Operating Procedures.
• Ensuring a high level of liaison is maintained between front office and all other departments within the hotel.
• Deliver a level of personalised service that exceeds not only the expectation of the guests but will add a point of difference from the service provided anywhere else within the Serviced Suites.
• GSTL must always project a professional, business-like appearance by adhering to the uniform and personal hygiene guidelines. Portrays as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.
• Allocating the room assignment, reviewing of arrival, VIP’s, amenities, and special requests. Coordinates and communicate with relevant departments to ensure all preference and special request are met.
• To provide supervision, direction, and management of room’s inventory for the Front Office with the objective of ensuring room types of preferences and accommodation is made available upon guest arrival.
• A competent working knowledge of the property management systems (PMS) and Standard operating process are required in performing Front Office tasks, processes, and systems such as registration, cashiering and room assignment while adhere to all company credit policies to ensure that all revenue expected will be received.
• Coordinate rooms related site inspections required by Sales. Monitors the ‘Manual Hold’ and ‘Work Order’ rooms.
• Presence in the guest area during high traffic times to assist the front office employees and to ensure smooth operations.
• To handle guest complains and feedback, and action on necessary steps for service recovery.
• Ensure that DM log is accurately updated.
• To monitor daily and monthly enrollment DISCOVERY Loyalty Program, guest benefits, points submission (if required)
• To check and verify Guest Service Ambassador cashiering and due out at end of every shift in accordance to set forth guidelines and ensure all cash floats are intact.
• Necessary reports must be completed and signed.
• To monitor due out rooms for the day (Departure Report by time) and ensure is cleared by end of the shift.
• Work closely with the Housekeeping Team to ensure discrepancies are identified.
• Train and develop team to the highest possible extend. Ensures that trainings are provided for technical, hospitality, communication, management, and organizational skills.
• Assist in orientation and training of new hires.
• To undertake any other tasks and assignments assigned by the Assistant Guest Relations Manager and Operations Manager.
• Ensure efficiency and the maintenance of operational readiness of equipment and supplies.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay experience.
• To continuously strive and monitor Front Office objectives such as TripAdvisor and TrustYou.
• Process Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast operations.
• Preforming of office duties such as associate work schedules and timesheets and monthly reports.

Requirement:

• Minimum 3 years experience as a Senior position in Front office preferably from a Deluxe Premier Hotel or Serviced Apartment.
• Has excellent background in guest or customer service.

**Job Opening: Service Crew for Italian Restaurant**

**Position:** Service Crew
**Location:** Positano Risto
**Working Hours:** 48 working hours per week
**Work Days:** 5-day work week

**About Us:**
Join our Italian restaurant and be part of a team that delivers exceptional dining experiences! We are looking for enthusiastic and dedicated Service Crew members who are passionate about customer service and Italian cuisine.

**Key Responsibilities:**

- Greet and seat guests with a warm and friendly attitude.
- Take accurate food and beverage orders and ensure timely service.
- Serve food and beverages to guests while maintaining high service standards.
- Assist in setting up and clearing tables efficiently.
- Handle guest inquiries and provide menu recommendations.
- Ensure the cleanliness and organization of the dining area.
- Work closely with the kitchen team to ensure smooth service flow.
- Process payments and manage billing accurately.
- Follow all health and safety regulations.

**Requirements:**

- Prior experience in a similar role is an advantage, but not mandatory.
- Positive attitude and a strong commitment to customer service.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Team player with good communication skills.
- Flexibility to work various shifts, including weekends and public holidays.
- Basic understanding of Italian cuisine is a plus.

**What We Offer:**

- Competitive salary and benefits.
- Opportunities for training and career development.
- A friendly and supportive working environment.

If you are passionate about hospitality and enjoy working in a dynamic setting, we would love to meet you!

**How to Apply:**

Please send your resume via Whatsapp to Positano compnay HP 97115833.

We look forward to having you on our team!

Job Description:

• To conduct home audits pertaining to Sustainbility & Environment during the weekends
• Able to commit a minimum of 2 weekends continuously

Job Requirements:

• Possess good command of English and an additional language (Mandarin/Malay/Tamil
• Polite & Friendly
• Customer-Oriented

Able to start work immediately or with short notice preferred.

Training will be provided and more details will be disclosed to shortlisted candidiates during interview.

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

· Research Support: Assisting in conducting desktop scans and basic research activities such as conducting literature reviews, data collection, and data processing.

· Data Analysis and Reporting: Collecting, analysing, and presenting data from research activities to support decision-making and identify areas for improvement.

· Admin, Logistics, Operations Support (new): Prepare and consolidate management reports, administrative and logistical support for network sessions, events etc

· Customer Service (x10, new): Assist members of the public in applying for financial assistance schemes. Various Locations island-wide.

· Casework Administration: Assist Caseworker in preparation of documents for on-site visits.

· COVID-19 Grants Audit: Involved in the audit of COVID-19 related schemes, manage feedback and appeals received from applicants audited.

· IT Support Management (new): Assist end-users in resolving account query and collate feedback on system improvements.

· Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Social Sciences or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Responsibilities:

Quotations and Order Processing: Handle and process large volume of quotations and sales orders within the stipulated target time (including verifying and rectifying of part number errors on the orders)

Enquiries Management: Respond to enquiries from customers via phone, email and web chat in a prompt, courteous and professional manner

Claims Management: Process claims that arise from shipment delays, defective items, wrong pricing, etc

Communications: Collaborate with internal and external stakeholders to resolve any issues that may arise with regards to customers’ orders (including requesting of lead time changes to suppliers)

General: Encouraging customers to order online through the e-commerce store

Requirements:

· Minimum GCE “O” Level Qualification

· Minimum 1 year of experience in order processing and handling of customer’s enquiries

· Positive work attitude, self-driven, independent, team player with strong customer service mindset

· Good communication and interpersonal skills

· Detailed-oriented with a strong focus on accuracy

· Able to multi-task and work under pressure

· Adaptable to a fast-paced working environment with a sense of urgency

· Proficient in Microsoft Office (Powerpoint, Excel, Word and Outlook)

· Immediate availability will be an added advantage

Working hours:
Monday to Friday: 9:00am to 6:00pm
*Rotational Saturday/PH: 9:00am to 3:00pm (paid Duty allowance on Sat/PH)

• 5 days, MNC,Central
• $2500 -$2900, AWS,bonus, overtime
• Medical/dental benefits
• Fast-paced environment

Responsibilities:

• Prepare quotations and process purchase orders from customers
• Provide high level telephone, email and web chat support to our customers
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders
• Encourage customer to order through e-commerce store

Requirements:

• Minimum GCE “O” Level Qualification
• Minimum 1 year of experience in order processing and handling of customer’s enquiries
• Possess a service-oriented mindset with excellent customer service skills
• Good communication and interpersonal skills
• Able to work independently with minimal supervision and is a good team player
• Able to work under pressure
• Meticulous and organized
• Able to multi-task and work in a fast-paced environment
• Proficient in MS Office (especially in Microsoft Excel)
• Immediate availability will be an added advantage

Interested applicants, please send your resume to [email protected]

JOB SCOPE

• Managed food and beverage orders and served guests
• Assist with food prep, setup, and stock check, upsell items, and know the menu well
• Manage all restaurant phone & email reservations; administrative duties in the restaurant

JOB REQUIREMENTS

• Able to work on rotating shifts, weekends & public holidays
• Working days: 5 days per week
• Working hours: 44 hours per week
• Location: Close to Bayfront MRT

Job Description:

• Preparation for opening and closing of restaurant and retail space.
• Welcome customers and bid farewell as they leave the restaurant.
• Help customers to settle down and advise on ordering system.
• Answering queries regarding services, menus, offers or any other product related queries.
• Serve food to customers in an effective and polite manner.
• Assist kitchen staff whenever required.
• Clean tables after customers have left and clearing dishes throughout customers dine in.

This job has the following work schedule:

• Retail hours
• 5.5 days / week
• Overtime
• Parkway Parade

Benefits & Perks

This job has the following benefits:

• Medical coverage
• Employee discounts
• Training & professional development
• Paid overtime
• Paid sick leave

We regret only short-listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

EA License No: 05C3451

EA Personnel Reg No: R23113395

Ashley Soo Li Kim

Job Descriptions

• Oversee and coordinate fine dining service operations during shifts
• Uphold and demonstrate highest standards of Italian fine dining etiquette and service
• Train junior staff in fine dining service techniques and wine knowledge
• Handle sophisticated customer inquiries and special requests with grace
• Assist in wine service and food-wine pairing recommendations
• Maintain immaculate cleanliness and organization of the dining area

Job Requirements

• Excellent communication skills with a refined and professional demeanor
• High energy and positive attitude, with a passion for hospitality
• Strong team leadership skills
• Ability to work in shifts, including weekends
• Knowledge of Italian cuisine, wine, and fine dining service protocols
• Adaptability and quick problem-solving skills in a luxury dining environment

Benefits

• Medical reimbursement annual up to $400, uniforms, staff meals, sales incentives at target (after probation 3 months).

Working hours

• 5.5 days work week

Job Descriptions

• Ensure the smooth running of Kiosk operations
• Provide excellent customer service and ensure orders accuracy.
• Work in a team to attain high standards of product quality & service.
• Able to work independently during off peak hours
• Ensure that all in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• Operation includes closing/opening & clean up
• Perform other related tasks as assigned by managers and supervisors.

Job Requirements

• Driven and willing to learn.
• Able to work independently in a fast-paced environment.
• Able to commit rotational shift, weekends and public holidays.
• Beginners are welcome

Benefits

• Monthly Incentives
• Variable Bonus
• Meal & Uniform provided
• Annual Leave & Medical Leave

Working hours

• 5 days work week

• Ward/ SOC/ Clinic Settings opening
• No Experience welcome
• 5/ 5.5 days work week Opening

Job scope

• Perform admission process
• Answering to patient enquirers
• Assisting with registration
• Other ad- hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

Summary of Role

• Responsible for maintaining and providing technical service to the dialysis units in the country
• Conducts minor repair & inspection of Reverse Osmosis system
• Liaise with the Technical Service Manager on update of technical activities
• Provide technical support to the Clinical Resource Specialist in trials and installations
• Working as part of a team with Sales / Clinical services to increase product penetration
• Provide end user training for machine operation and phone support for minor technical issues
• Assist customer service with technical clarification of customer orders
• Active involvement in acquiring new business and assist maintaining existing ones
• Standby duties will be allocated on weekends, Public Holidays and after business hours via rotating basis

Key Accountabilities

• Planning & Scheduling of Preventive Maintenance for all equipment to minimise down time
• Ensure all services are carried out on time and in a professional manner
• Provide local support in executing necessary repairs, retrofits and technical modifications as and when required by the Global Technical Team for upgrades or Field Safety Corrective Actions
• Educate staff in the hospitals on the operation of our machines
• Maintain an adequate Spare Part Kit and ensure that all modules are repaired
• Issue service report upon completion of all installations, repair jobs and maintenance tasks
• Ensuring that all service reports are input into the Technical Service Database and hardcopy Service Report to be submitted on regular basis for selected external customers
• Maintain Database on all equipment sold and on trial or loan on a monthly basis
• Troubleshooting support by telephone and e-mail
• Support Customer service with technical enquiries

Qualifications and Experience

• Biomedical degree preferable for Hemodialysis/Peritoneal Dialysis service
• Suitable Electronic and/or plumbing qualifications
• Knowledge of dialysis therapy would be added advantage
• Knowledge of RO systems would be an added advantage Hemodialysis
• Computer literacy (Word, Excel and PowerPoint)
• Good organisational, communication and interpersonal skills
• Ability to prioritise, organise own work with minimum supervision
• Ability to work in a team, set priorities and meet deadlines
• Ability to work in a fast pace and at times pressurizing environment

Only shortlisted applicants will be notified.

Job Scope

· Handle and prepare import and export shipping documentation (Land/Air/Sea Freight)

· Liaise with forwarding agents, clients, and the warehouse department.

· To make sure clients' goods are sent on time and send billing of the invoices.

· Responsible for clients' inquiries such as tracking and tracing shipments.

· In charge of administration matters relating to the Air and Sea operation set-up.

· The person is responsible for communicating with the customers/distributors on their solution needs and after-sales needs.

· The job will require providing the quotation, sales follow, sales forecast, and sales presentation.

· Generate and review sales quotations, order processing, and invoicing.

· Review customer sales orders, proposals, purchase orders, and related information.

· Preparation of documents for sales operations, customer-related reports to management, sales and customers as required.

· Generate price list for sales team, based on information from principals. Monitor &update sales team with relevant information from principals.

· Effectively engage with external customers, suppliers, financiers and internal colleagues including shipping, finance, technical, service, sales and marketing, as required.

· Provide admin support where necessary.e.g. filing, data entry, retrieval of documents, or any other duties assigned.

Job Requirements

· Min. Diploma and above in logistics/ Supply Chain or equivalent

· At least 1-3 years of relevant shipping experience

· Knowledge of MS Excel, Words, Microsoft Dynamic Navision 365 and control of documents.

· Proficient in handling shipping documents and familiar with INCOTERMS

· Have customer service skills.

· Have knowledge of HS code and Strategic Goods Control preferred.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

1. Management of Customer requirements:

• Quantum Interrogation
• Market Research
• Alternate PN / Technical Research
• IPC investigation
• Commercial awareness of contractual definitions

2. Customer Order Management:

• Assessment of Customer Payment Viability
• Negotiation and Procurement
• Vendor Quality Approval Process
• Quantum Processing (end to end process)
• Interface with other departments to facilitate on time delivery
• Exchange Order Management – make best use of company systems and tools to identify cores and resolve quarantine or trace issues
• Take responsibility for assisting in the identification and acceptance of core components as requested.
• Off Core return Management
• Warranty / RMA / Reliability Management
• Credit Note and Query Invoice follow up
• Responsibility for assisting in the identification and acceptance of core components as requested
• Provide assistance in ensuring payment for services provided

3. Customer Service and Interface:

• Day to day Communication & Interface with Customers / Vendors
• Coordinate contractual review meeting with customer base.
• Management of operational performance data against contractual targets
• Exceeding Customer Expectation and Company standards
• Creation & updating of Customer Procedure Sheets
• Monitor and ensure satisfactory response to any customer query received including escalation as required and regular feedback. Use Quality systems to understand any process failures and work constructively with others to identify root causes and address them, including any necessary process improvements.

Expectations:

• Team player with good communication skills
• To strive for continuous improvement
• Attention to detail
• Capability to multitask and prioritise workloads
• Self-motivated
• Problem solve

Requirements:

• Good communication skills
• Ability to prioritise and manage workloads
• Ability to manage relationships with existing & new customers
• Excellent computer literacy and proficient in Microsoft Word, Excel and Outlook
• Good communication skills both verbally and written
• Commercial acumen developed through sales experience
• 1-2 years of related experience

Good to have:

• Quantum knowledge
• Aviation/Aerospace knowledge & experience
• Proficient in Microsoft Word, Excel and Outlook
• Negotiation skills to help maximise profits
• Ability to manage and nurture relationships with current and new customers

Imagine a fun-filled, appreciative environment where you enjoy helping your colleagues and customers out! As a walking Mr/Ms Sunshine, you enjoy being involved in a variety of key business functions and collaborating with different teams!

If thinking about these puts a smile on your face, you may be the next Customer Relations Associate we’re looking for!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Science & Math learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Science & Math.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 17 teams. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with additional offices in China, the Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are on the lookout for our next Customer Relations Associate who enjoys helping customers and is unafraid of learning new things.

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to have you on our team!

[Your Growth]

As our Customer Relations Associate, you will have the opportunity to:

• Receive structured mentorship and training to gain the skills you need to excel in the role.
• Develop a strong understanding of our products and operations through inter-departmental functions and interactions.
• Join our vibrant, close-knit Customer Care team that is the pillar of The Pique Lab: Our Customer Care team members are known for delivering a consistently exceptional customer service experience across different platforms to our customers.

[Your Role]

As the first point of contact for our customers, you’ll be responsible for the following tasks:

• Deliver a pleasant walk-in experience by attending to enquiries professionally: You’ll greet our customers warmly & see how we can best help our customers with their challenges. This will include guiding them to the correct centre or classroom and helping them understand which course best suits their learning needs!
• Develop strong product knowledge to make appropriate recommendations to our customers: You’ll learn to communicate the key takeaways of each course to our customers. Don’t worry: you’re not expected to hard-sell our programmes & hit any sales targets.
• Assist with critical operational activities: You’ll be the bridge between different teams to ensure daily operations run smoothly. This will include reaching out to parents/students for issues onsite and online, troubleshooting technical difficulties during online classes, and ensuring accurate, timely delivery of learning materials.
• Manage essential administrative tasks: You’ll be a strong support to our back-end operations such as receiving courier deliveries, supporting data entry & attendance-related matters, and ensuring that our pantries are always well-stocked!

[You, Our Ideal Customer Relations Associate]

[Education]

A Diploma or equivalent from a local Polytechnic. It's a plus if you hold a Diploma in Communications, Business Management or Hospitality Management.

[Skills & Experience]

• Strong Communication Skills: You should be able to communicate effectively in written and spoken English. (We don’t need you to speak in Queen’s English. You will be fine so long as your grammar is accurate and you sound comprehensible.)
• Patience & Understanding: Dealing with customers with varied expectations is part & parcel of this role. Each of our customers is unique so we would like to work with someone who is able to adapt & manage their requests effectively.
• [BONUS] Prior Customer Service Experience: It's a bonus if you have prior experience managing a front desk in an education, medical, fitness, retail or hospitality environment.

[Traits]

• Organised & Detail-Oriented: You’re able to handle multiple tasks with accuracy and attention to detail.
• Team Player Mentality: You’re always ready to lend a helping hand to our team members and customers.

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Market Competitive Remuneration:Junior Associates: S$2.6K to S$3K/month, Senior Associates: S$3K to S$3.5K/month
   Depends on our assessment of your attitude, aptitude, along with any relevant skills & experience that you can bring to the table
3. Annual Performance Bonus (… up to 3 months bonus for outstanding performers!)
4. Career Progression Opportunities
5. Medical, Dental & Vision Benefits
6. Technology Benefits
7. Up to 16 Days of Paid Vacation Leaves
8. Paid Birthday Leave
9. Paid Marriage Leaves
10. Paid Compassionate Leaves
11. Time-Off From Work For Errands
12. Wellness Breaks
13. Fully-Stocked Pantry
14. Free Meals on selected school holidays & weekends
15. Company Socials (On top of team socials!)
16. Fruity Fridays Care Packages

[Work Information]

• Office Location: 1 Selegie Road, #07-01, GR.iD, Singapore 188306 (Nearest MRT: DT21: Bencoolen MRT & CC1/NE6/NS24: Dhoby Ghaut MRT)
• Attire: Business Casual
• Working Arrangement: Hybrid (1 day work-from-home)
• Work Days: 5-day Work Week, 40-Hour Workweek
• Types of Work Schedules:
  Work Schedule A (4 weekdays and 1 weekend), from S$2.6K onwards
• 2 Weekdays: 12PM to 7PM
  2 Weekdays: 12PM to 9PM (includes 1-hour dinner break)
  1 Weekend: 8AM to 7PM (includes 1-hour lunch break)
  
  Work Schedule B (3 weekdays and 2 weekends), from S$2.8K onwards*
• 1 Weekday: 10AM to 7PM (includes 1-hour lunch break)
  2 Weekdays: 12PM to 9PM (includes 1-hour dinner break)
  2 Weekends: 8AM to 5PM & 10AM to 7PM (includes 1-hour lunch break)
  

*As our operational demands are higher during the weekends, we greatly appreciate your availability and commitment to working on both Saturdays and Sundays. We offer the opportunity for additional compensation of up to S$200 per month for individuals who can commit to Work Schedule B on a long-term basis.

Working Location:Caldecott
Contract Duration: 6 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm

Basic Salary: $2,980 per month

Responsibilities:

· Conduct activities and interview PwDs.

· Review and synthesize the literature for research, manage and analyse data

· Perform administration duties including documenting notes, arranging appointments, preparing materials for submitting reports.

· Carry out any other duties as assigned.

Job Requirements:

· Bachelor’s Degree in Psychology / Social Work / Social Sciences or other relevant disciplines.

· Comfortable working with PwDs and their families.

· Proficient in SPSS, R or Python

· Immediate Starters are preferred

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275