The client is seeking a Customer Service Ambassador to join their enthusiastic team and embark on an exhilarating journey in the beauty and wellness sector. Apply NOW to become a part of the client's dynamic and rewarding environment.

Your primary responsibility will be to ensure smooth day-to-day operations and deliver outstanding customer service. This is a key role where you will drive sales, manage inventory, and create delightful shopping experiences for our valued customers.

Responsibilities:

• Maintain efficient operations at the centre, upholding the highest standards of customer service.
• Oversee and coordinate daily tasks to ensure a seamless centre operation.
• Attract customers through appealing visual merchandising that reflects the essence of the centre.
• Collaborate with team members to boost sales and achieve business targets.
• Efficiently manage and control inventory to meet customer demands.
• Responsibly handle customer inquiries from multiple company communication platforms.
• Deliver an exceptional customer service experience, offering product knowledge and assistance throughout the customers' buying journey.

Requirements:

• 3 years of experience in retail / hotel / industry
• Strong commitment to ensuring customer satisfaction and providing outstanding service.
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on maintaining the outlet's aesthetics.

Service Technician - Above $2500 / with OT & AWS [3770]

Salary: Basic $1,300 + many OT + AWS
Gross Salary: Above $2,500
Working hour: Monday to Saturday 8am to 5pm
Working location: Jalan Pemimpin (Bishan / Marymount)

Job Description:

• Report to service manager directly.
• Do servicing and breakdown call for automatic doors and all other related works.
• Other task assign by supervisor.

Requirements:

• Must have some basic knowledge on electrical.
• Relevant experience in construction industry is preferably.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

REQUIREMENTS:

• Minimum GCE O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Work Responsibilties:

(a) Working with senior management to develop and implement policies and actions;

(b) Drafting of regulatory instruments such as legislations and subsidiary legislations;

(c) Providing legal advice and interpretation with respect to various legislations administered

(d) Drafting, reviewing and providing sound legal advice on a broad range of legal issues;

(e) Drafting, vetting and advising on general corporate and contractual matters including, but not limited to, tender documents, Memorandum of Understanding (MOUs), tenancy agreements and other commercial documents;

(f) Developing and setting in place internal legal processes and guidance for the various Divisions and

(g) Advising and managing potentially contentious matters;

(h) Managing and liaising with external lawyers; and

(i) Undertaking such other tasks/projects as may be assigned from time to time

Job Requirement

(i) A law degree and be called to the Singapore Bar.

(ii) At least 4 years post-qualification experience.

(iii) Corporate work experience (especially in contract law) would be an advantage.

(iv) Versatile and self-motivated with strong analytical skills.

(v) Able and willing to multi-task and work well under pressure handling a wide range of legal work.

(vi) Good communication and interpersonal skills; the ability to write and reason clearly and compellingly is essential.

(vii) Team player who is also able to work independently with minimal supervision.

22C1322 Maxhunt Resource Pte Ltd

R23115755 Choy Sin Ern, Nicole

• Basic up to $3500 (depends on experience)
• 5.5 days
  - 3 weeks normal shift - Office hours
  - 1 week afternoon shift - 1pm to 10pm / 3pm to 12am
• AWS & VB
• Changi Airport Cargo

Job Responsibilities:

• Prepare and execute documentation, including Mawb, Hawb, Manifest, and COO.
• Label cargo as needed.
• Record cost and revenue information in the Kewill system.
• Establish EDI links with customers in the Kewill system, if necessary.
• Keep customers informed about flight details and provide POD for Door-to-Door shipments.
• Dispatch pre-alert emails to destination stations.
• Update destination stations via the Kewill system with pre-alert information.
• Coordinate with destination stations to obtain POD for Door-to-Door shipments.
• Maintain and update mandatory milestones in the Kewill track and trace system.
• Occasionally lift and shift cartons for cargo labeling.
• Inspect physical cargo to assess the need for any re-packing.
• Travel to customer locations or alternate work locations as required.
• Follow up with carriers/co-loaders regarding any off-loading.
• Perform additional duties as assigned by management.

Additional Information:

• Minimum 2 years of working experience in Air freight forwarding operations
• Good working experience in air cargo clearance permit declarations
• DG Certification would be an added advantage

We regret to inform you that only shortlisted candidates will be notified.

EA Personnel Name: Liow Yan Ping Serynn

EA Personnel No: R2199761

EA License No: 15C7752

Job Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the kitchen team to prepare foods such as sandwiches, pizza, soups, and salads while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as ice cream dispensers, blenders, and espresso machines to create customized hot and cold beverages to customers’ preferences.
• Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
• Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.

Job Skills & Qualifications

Required:

• Must be at least 16 years old and fluent in English
• Flexibility to work nights, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction

Singaporeans, Malaysian and PR are welcome to apply. Interested applicants please WhatsApp +65 9474 1816, providing your CV and expected salary.

Location: Paya Lebar

Job Description:

• Provide customer service via hotline calls, emails, and walk-ins.
• Process orders using various purchase options.
• Handle enrolments of new customers.
• Prepare daily sales reports to ensure accurate payments received and stock quantities.
• Assist with merchandise and spare parts purchases.
• File documents.
• Check invoices against order forms to ensure accuracy.
• Handle customer inquiries.
• Issue products to customers based on purchases.
• Pack stock for deliveries and courier services.
• Coordinate with couriers to ensure timely delivery.
• Perform daily stock counts to maintain accurate inventory levels.
• Place stock orders to replenish inventory.
• Receive and arrange stock in the warehouse.
• Provide after-sales service, including repairs.
• Prepare inventory reports.
• Perform any other ad-hoc duties as assigned.

Requirements:

• Minimum 3 years of experience in customer service or sales administration.
• Strong communication skills, both verbally and in writing.
• Proficiency in MS Office.
• Ability to work independently and as part of a team.

Additional Information:

• AWS (Annual Wage Supplement).
• Transport, meal, and OT (Overtime) allowance.
• Medical and dental benefits.
• Working hours: 5.5 days a week (Monday to Friday, 11 am to 8 pm, Saturday 11 am to 5 pm).

EA License No: 23C1703

EA Personnel No: R1762582

EA Personnel Name: Wong Choo Sian

Job Description

• Finalise invoices to all customers, perform verification of costing, discount and other operation codes for each invoice
• Ensure each items listed in the invoices are authorised the right personnel before sending oiut to client
• Calculation of technicians man hours and service incentive
• Close job order billing to customers
• Verifying contractors' invoices
• Man the express counters
• Represent the company in a professional manner
• Providing technical advices to customers in need
• Prepare quotation, debit and credit note to customers
• Raise job orders
• Follow up with stakeholders for necessary actions during/post service or repair of vehicle
• Perform basic investigation into customer's complains and come up with recommended solutions within guidelines
• Performs ad hoc duties as assigned by Supervisors

Requirements

• Competent in English language
• Relevant customer service / administrative / support function experience
• MS Office Skills

Hiring 3 Customer Service Officers for a premier learning centre in Ang Mo Kio, Parkway Parade and Punggol Plaza and are open to travel to other centres when operational need arises.

Our CSOs are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote the enrichment centre programmes to potential and existing customers.
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly Administrative Duties
• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for enrichment center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents.

JOB REQUIREMENTS

• Minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centres settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets)
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail oriented.
• Able to display effective and efficient customer service abilities.
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to enrichment centre ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centres due to work exigencies.

OTHER INFORMATION

• 6 Days - 5 weekdays including a weekend either Sat or Sunday
• Your work schedule is pegged to the center's operation hours and operational needs.
• CSO will work the following hours: Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of 1Hour meal break
• 1 weekday off; 1 rest day +/- 2-hour meeting per week
• Work location is subject to operational needs. You need to be comfortable with traveling to branches around Singapore.
• Salary ranges from $2650 - $3500 with Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

If you possess the above-mentioned Customer Services experience with any enrichment sector and you like what you see, interested applicant.

Kindly send in your resume. We regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er

Job Description

As an Service Manager, you should be able to identify ways to decrease the operational costs, exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing Manager should be able to achieve exceptional customer service and ensure that customers have a pleasant experience with us.

Duties and Responsiblities

• Oversee one or more outlets and ensure flow of operation

• Plan and train new staffs and providing ongoing training for all staff

• Managing staff’s work schedules

• Monitor stocks inventory and update the Management if the stock is running low

• Conducting regular inspections to ensure proper standards hygiene are maintained

• Ensure customer satisfaction through promoting excellent service

• Maintain quality control for all food served

• Other duties as assigned

Role Specification

• Significant work experience in management and the hospitality industry

• Strong leadership skills

• Excellent organizational skills

• Decisive and critical thinker

• Exceptional customer service skills

Clinic Assistant / Patient Service Associate | Chiropractic Center | Multiple Location

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,300 – $3,450
Location: Multiple locations, to be discussed during interview

Responsibilities:

• Welcome and engage with patients, creating a warm and inviting atmosphere
• Assist chiropractors with patient assessments, including taking histories and spinal examinations (Including palpation, range of motion and postural assessment)
• Prepare patients for treatments, ensuring their comfort and safety
• Provide education and answer basic questions about chiropractic treatment procedures
• Schedule appointments, manage patient records, and handle administrative tasks efficiently
• Handling day to day customer service and clinic administrative duties
• Explain services and treatment programs to patients
• Other ad-hoc duties as assigned

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Salary: $10/hr

Job Duration: 3 months (renewable)

Working Days & Hours: Mon - Fri 8am – 5pm

Location: Novena

Job Description:

Receive and screen patients arriving at the clinic.

Perform full process of registration and administration for patient.

Prepare referral letters and maintain a proper filing system for scanned documents.

Provide excellent service standards and assistance to patients.

Perform counter and medical records duties.

Answer and handle telephone inquiries.

Undertake any other duties assigned as assigned.

Attend to patients' enquiries and provide any clarifications

Provide relevant service information to callers

Assist in appointment making for callers

Maintain basic telephone standards are adhered to

Ensure general maintenance of work station.

Assist in phone call reminders and provide resolutions

Performs other duties as assigned by the Asst / Clinic Operations Executive

Ensures general housekeeping and cleanliness is maintained

Job Requirements: Min GCE A Levels or Diploma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Description

• Serve as the primary point of contact for customers, addressing inquiries, concerns, and service requests promptly and professionally.
• Investigate and resolve customer complaints or issues in a timely and effective manner.
• Collaborate with the sales team to generate leads, qualify prospects, and provide information to support the sales process.
• Follow up on leads and inquiries to convert them into sales opportunities.
• Assist customers in resolving issues related to billing, service disruptions, and other concerns.
• Provide guidance on optimizing waste disposal services to meet customer needs efficiently.
• Prepare regular reports on customer service metrics, sales activities, and key performance indicators.
• Analyze data to identify trends, opportunities for improvement, and areas of success.

Requirements

• Diploma holder and above
• At least one year Customer Service experience (MUST)
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting R21103142 Recruit Express Pte Ltd (Healthcare & Lifesciences Division) EA License: 99C4599

Guest Service Officer | 4 star hotel | 5 Days | Chinatown

Chin Swee Rd (near Chinatown MRT)

5 days (8 hrs/day including 45 mins break)

Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am

$2200 - $2500

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Training provided

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Summary:

• Location: Changi Airport
• Working hours: 3 Shift, Morning, Afternoon, Night (8 hours per shift)
• Salary: Basic $2000 + Allowance $500 + OT, Gross $2500 - $2800

Responsibilities:

• Front line customer service
• Assist Airline for front line counter operation
• Assist in checking in @ counter, check passport, issue boarding tickets, answer airlines enquiries
• Ensure smooth departure process
• Work closely with Flight captain, Cabin Crew, Airline representatives

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gisalle Lim

Registration Number: R23115299

EA Licence No.: 06C2859 (MCI Career Services Pte Ltd)

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Experience Coordinator to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,100 – $2,600
Location: Multiple locations, to be discussed during interview

Job Description:

• Handle and manage enquiries from walk-ins, phone calls.
• Manage patient's appointments and treatment schedules.
• Address and manage patient's needs, care and concerns efficiently and effectively in clinic.
• Proactively build rapport and establish good relationships with customers to ensure customer retention and satisfaction.
• Interactive engagements with customers during events, corporate talks, roadshows and clinics.
• Deliver product knowledge to potential patients through effective communication to increase consumer understanding.
• Promote products, services, and packages to maximize sales opportunities where necessary.
• Capture photos and testimonials for social media posting for the clinic.
• Manage and maintain the clinic tidiness and cleanliness.
• Other ad-hoc duties as assigned.

Job Requirement:

• 1 to 2 years of experience in customer service or customer relations.
• Able to commit to retail working hours including weekends & Public Holidays.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

5 days, 9am- 6pm

Salary: $2700- $3500

Address: Woodlands

Job scope:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works
• Serves as company contact point with customer on technical matters
• Attends to customers complaints and provides timely solutions
• Other ad hoc duties

Requirements:

• Degree in Mechanical/ Mechatronic Engineering or related discipline
• Training provided

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Description

• Monday to Fri 9am to 6pm , Saturday (half day)
• Customer Fronting
• Enjoys customer service
• Attend to potential parents for cord blood storage plans

Requirement

• Min Diploma in any field of studies

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Description

• Industry/ Organization Type: Photocopiers Supplier
• Position Title: Service Technician (Photocopier)
• Working Location: East – Aljunied
• Working Hours: 5.5 days (Mon – Fri 8.30 am – 5.30 pm; Every Sat 8.30 am – 12.30 pm)
• Salary Package: Up to SGD 2400 + AWS + Monthly Incentive
• Duration: Permanent

Key Responsibilities

• Install, maintain, and repair photocopier equipment at various client locations.
• Conduct diagnostic tests to identify and resolve technical issues.
• Perform regular maintenance checks and service to prevent future malfunctions.
• Provide training and support to users on how to operate photocopier machines effectively.
• Manage inventory of parts and supplies, placing orders as necessary.
• Keep detailed records of services performed, parts used, and time spent on each job.
• Offer exceptional customer service, respond promptly to service calls, and maintain professional communication with clients.
• Keep up-to-date with the latest developments in photocopier technology.
• Comply with all safety standards and regulations related to equipment servicing.

APPLY NOW!!!

• Min. N level
• Min.1 year of practical experience in servicing
• Training provided to inexperienced candidate
• Must possess own motorbike
• Reporting to the office is only necessary in the morning

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66086 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

About the Company:

For the last 100 years, our client has been a front leader company in providing engines, generators, and UPS products that have powered homes, hospitals, lawn mowers, stadiums and everything in-between.

Basic Functions

We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities:

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Requirements:

• Diploma/Degree in Electrical Engineering
• A team player with strong problem-solving skills and task oriented
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

​Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).

Customer Care Officer (Shift hours/ Location Raffles Place)

Job Responsibilities

· Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

· Key Roles & Responsibilities

· Provide quality customer service to customers either by telephone or electronically

· Respond and follow up promptly to customer enquiries

· Handle and resolve complex cases to ensure customer satisfaction

· Handle customer service hotline and provide first level of support.

· Obtain and evaluate all relevant information to handle enquiries and complaints

· Follow Standard Operating Procedures closely.

· Work as a team and ensure that the contact centre service level is met.

· Any other tasks assigned.

Job Requirements:

· Candidate must possess minimum 'N' levels

· Customer-oriented with good interpersonal and communication skills

· Highly adaptable to a fast-paced and dynamic environment

· Pleasant disposition and personality

· A team player

· Candidates with experience in customer service or contact centre will have an added advantage

· Fresh graduates with a passion in customer service are welcome to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.