We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Responsibilities

• Planning, recommending and customizing itineraries including booking hotels, flights, ground transportation

• Adheres to company standards in delivering customer service including professional telephone etiquette

• Handling all reservations requests/enquiries via emails and other online/offline channels

• Prepares and maintains reports for sales forecasting

• Ensure travel documents and invoices are processed accurately

• To coordinate and liaise with relevant departments internally such as Operations

• Ensure overall Customer satisfaction

• Assist with the invoicing and data entry

• Update petty cash book

• Handling drivers’ claims matter

• Simple filling and sorting out documentation

• To perform documentation work (from receiving, distribution, filling to archiving and disposing of documents)

• Ad hoc duties given by superior

Requirements

• Candidate should possess Diploma/Professional qualifications in the travel industry

• Possess at least 2 years of experience in the Travel Industry

• Prior experience with corporate sales and marketing will be advantage

• Good knowledge of tour products and tour leading

• Strong interpersonal and communication skills

• Comfortable working in a hands-on environment and contribute to all areas

• Ability to handle stress and work in fast paced environment & extended hours

• Keen interest in local and international travel trends

• Excellent communication in English, Malay, and Mandarin

Duties and responsibilities of the job

• Ensure accounts payable invoices, petty cash and E-staff expenses claims (Prosoft) are accurate and properly coded.
• Ensure GST recognition is in compliance with IRAS regulations.
• To check and ensure payments are properly supported and authorized according to Group Policies and Processes.
• Verify vendor creation forms with necessary documents required and assigned New Vendor accounts code creation in ERP system according to Group Policy.
• Prepare and update principal supplier’ reconciliation on a monthly basis.
• Handle and resolve internal and external vendors’ inquiries and issues.
• Ensure Zero unallocated payments in ERP system.
• Ensures completeness of balance sheet schedule on a monthly basis including reconciliation of payments, prepare analysis of accounts, monitor and take action to ensure payments are up to date to avoid supplier complain.
• Propose and improve internal process to achieve efficiency.
• Other ad-hoc duties as required and/or assigned.

Skill Required

• Independent, analytical and a positive working attitude.
• Proficient in accounting software and Microsoft Word and Excel.
• Good time management and comfortable to work in fast-paced environment with high voluminous transactions to meet deadlines.
• Good team player with good communication and initiative.
• Performed detailed work with accuracy and speed.

Education and Experience

• LCCI or Diploma in Accountancy.
• At least 5 years of working experience in handling AP matters and 2 years of supervisory experience.
• Shared Services experience in Accounts Payable is an advantage.
• Autoline and Esker system experience is an advantage

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description

• Understand, plan, customize unique travel proposals for our clients.
• Arrange tour transportation and accommodation.
• Reservation for hotel and create an itinerary and local attractions to our client's expectation.
• Interacts with local and overseas travel agents.
• Check-in of passengers going overland, Malaysia.
• Adhoc duties as assigned by superior.

Requirements

• Min. 3 years of related working experience.
• Customer service-oriented with good communication skills.
• Team player and able to work independently.
• Experience in the Travel Industry

Interested candidates, please write in with your full resume to

[email protected] or call 8186 5254

We are hiring Temp to Long Term Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Perform site acceptance tests, commissioning and start-up assistance for Low Voltage/Medium Voltage Variable Speed Drives
• Interface with customers on after sales service, understand and help customers define their needs
• Attend all maintenance related problems on site, trouble shoot and provide technical support to customers as well as resolve technical issues
• Work closely with sub-contractor in fulfilment of repair schedule
• Conduct training to enable users or customers optimizing the product performance
• Provide necessary inputs from field to engineering & factory for designing new products and enhancing existing products
• Validate and ensure full compliance in product application, controls and documentation
• Support product warranty claims and quality issue. Update customer complaints system & prepare monthly failure analysis report
• Project pursuit with engineering, sales teams and external consultants or contractors towards achieving project goals
• Collate and maintain project pursuit reports for managements review and action plan

Job Requirements:-

• Degree/Diploma in Electrical Engineering or equivalent with at least 5 years service experience in a similar industry
• Must possess hands-on working experience in technical servicing role and able to work independently at job site
• Sound technical knowledge in LV/MV Variable Speed Drives. Able to handle 400V/3.3KV/6.6KV/11KV Variable Speed Drive, Switchgear and Transformer
• Familiar with Communication Protocols Ethernet/IP, Modbus and Profibus, etc.
• PLC knowledge will be added advantage
• Excellent communication & presentation skills
• Independent with good planning and time management skills
• Customer oriented with good attitude
• Must be ready to support customer requirements with on call system
• Flexible and adaptable in site environment
• Ready to travel for business trips

If you are interested in the position, kindly send your CVs to [email protected]

We regret that only shortlisted candidates will be contacted.

EA: EA License number: 23s2015 | EA Registration number: R24120181

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:

• Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
• Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
• Conduct necessary analyses to address client needs
• Communicate resolutions to clients
• Develop and maintain client portfolio through regular calls and face to face interaction, as needed
• Inform clients about problems (system failures, market issues) and provide regular resolution updates
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in customer service preferred
• Computer proficiency
• Consistently demonstrate clear and concise written and verbal communication
• Proven investigative and analytical skills
• Demonstrated ability to present concepts and influence change
• Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
• Proven ability to work under limited supervision within a team environment

Education:

• Bachelor's degree/University degree or equivalent experience

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Job Family Group:

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Job Family:

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Description:

• Handling registration for patients
• Assist in scheduling of appointments
• Answering enquiries and feedback
• Assist doctor / nurses during procedures if required
• Assist in crowd control

Interested candidate, kindly send a copy of your resume to: [email protected]

EA Personnel: Adeline Lim Xin Ying

C.E.I : R23112000

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Location: Paragon (Health Screening clinic)
Working Hours: Mon - Fri (830am – 530pm) with 1 hour break, Sat (830am – 1230pm)
Salary range: $2K to $2.5K

Job Scope:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job Requirements:
- Min. NITEC/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

• Stock Management: in the store and in the warehouse; movements between stores; centralization of the merchandise
• Responsible for purchase order entry and updates. Keep track of and communicate status of upcoming POs.
• Input designated SKUs for markdown into appropriate merchandising system
• Produce an on-going set of weekly reports (e.g. On Order Report) as well as ad hoc business reports
• Prioritize multiple responsibilities to ensure all deadlines are met, and resolve any issues in a timely manner by partnering with appropriate business partner(s).
• Having constant communication with stores and Sales Manager on their needs.
• Pushing the sales further on special dates /occasions in the country (will coordinate activities among all departments including warehouse to make sure the country is ready for its special occasions (public holiday etc.))
• Less broken sizes in the stores (following up the consolidation among the stores also constantly working on clusters per category for each store)
• Liaise between 3PL & store on all deliveries matters

Requirement:

• Minimum Diploma in any discipline
• Minimum 3 years of customer service, order management and inventory management work in retail, FMCG, wholesale / trading industry
• Teamplayer and self starter

Company location: Orchard

Working hours: 9am to 6pm / Mon - Fri

Industry: Ladies Fashion Retail, US MNC

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

JOB DESCRIPTION:

• 5 day work week
• Basic salary + High Incentive
• AWS
• Staff discount, voucher and monthly redeemable treatment

RESPONSIBILITIES:

• Assist in calling and follow up of daily new Leads (Warm Leads)
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry
• Ensure all activities are conducted in line to the quality standard
• Assist on any ad-hoc tasks as required

REQUIREMENTS:

• Must be able to work retail hours and on weekends and public holidays
• Customer service oriented, Positive and highly motivated individuals.
• Target driven and possess can-do attitude
• Excellent communication skill
• Well-groomed, good interpersonal skills and confident
• Experience in relevant field will be an added advantage

Responsibilities:

• Handling inbound and outbound calls, including verification of New Business cases
• Taking call back requests during peak hours
• Managing outgoing mails, ensuring timely hand over to mailroom
• Supporting the CSEs in other admin duties

Requirements:

• Excellent customer service and communication skills, including call handling
• Good listening skills
• Working hours: Mon-Fri 9am - 6pm
• Office location: Shenton Way

Interested applicant, kindly send your detailed resume to [email protected]

CEI no.: Jerlin Aw Bi Zhi (R1218675)

Recruit Express Pte Ltd

EA Licence no.: 99C4599

Job Highlights

• Competitive remuneration package & good employee benefits
• Career development opportunities
• Immediate vacancy & full-time permanent job role

JOB DESCRIPTIONS:

· 5 day work week

· Staff discount, voucher and monthly redeemable treatment

· AWS

· Salary up to $4,000

JOB RESPONSIBILITIES:

• Improving customer service procedures, policies and standards
• To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer)
• Coaching of soft skill to the team related to customer service
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry.
• Any Ad-hoc task assigned

REQUIREMENTS:

• Must be able to work on retail hours
• Must have Leadership ability
• Excellent verbal and written communication skills
• Possess strong interpersonal, efficiency & organisational skills
• Multi-tasking capabilities and willingness to go for the extra mile
• Able to converse in Mandarin and English to communicate with Chinese speaking customers
• Basic knowledge on digital marketing will be an advantage
• Minimum 2 years of supervisory experience
• Prior experience as cabin crew will be an added advantage

The Wolfgang Violin Studio. A music studio in Central District offers the position of

*Associate Operations

Manager(Front Desk and Customer Relations)*

In-house development and training will be provided for the suitable candidate who is looking for professional career development opportunities.

Required attributes : Outgoing person who enjoys engaging with customers.

Proficiency in spoken and written English

Adaptability in a fast paced environment

Benefits include performance and incentive bonus,

medical and insurance coverage, annual and sick leaves

Location (Nearest MRT): Joo Koon

Salary: $13 per hour

Duration of Work: 4 Months (Extendable)

Work Days:

5 days’ work week (including Sat/Sun/PH) | 4 Weekday + 1 Weekend

Work Hours:

3 rotating shifts (No Choosing)

(AM: 8.30am to 6pm,

MID: 10:30am to 8pm,

PM: 1:00pm to 10:30pm)

Responsibilities:

• Handle enquiries and feedback via calls, emails, or live chat
• Coordinate customers’ requests
• Work closely with other departments such as tech teams, operation teams and vendors

Requirements:

• GCE A levels/ Diploma
• Must be comfortable with the rotating shift listed above

Interested applicants, please send your resume to via email [email protected] [Attn: Fiona]

OR WhatsApp / Telegram 8338 3121 [Attn: Fiona]

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)

Job Summary

• Work closely with Centre Manager in the provision of customer-focus and efficient service to internal and external customers.
• Provide basic patient care and perform housekeeping duties in the centre under the supervision and guidance of a Staff Nurse.
• Provide prompt and professional services to customers.
• Attend to customers needs, resolve customer complaints, collect feedback and ensure smooth operations.

Requirement:

• Min. O Level and above
• Candidates with some customer service experience will be advantageous

Interested applicants, send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Lots of Staff Benefits
• ✨Largest Internationally Recognized - Air Service Provider✨

Job Description

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc in order to address customers’ queries
• Assess customer’s interest, propose solutions/alternatives and solicit relevant feedback
• Familiarise oneself with and exemplify the organisation’s mission, vision and core values
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• Emails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.

Job Requirements

• At least 2 years of relevant experience
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• Able to work independently as well as in groups/teams with minimal supervision

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Attend and provide Field and In-house advice and services to customer’s
  requirements.
• Assist in implementation of product design to commissioning process.
• Review and implement Quality control plan, supervise the completion of TQC and standards. Maintenance of in-house workshop.
• Liaison with customer representatives and ensure on resolving customer demands.
• Participate to form project team with sales, engineering and related dept.
• Involve in the set-up of service centre
• Analyse all Non-conformity report and interact with customers.
• Provide timely advice, proposal and solutions for final repair plan.
• Comply with all OH&S policies and service escalation procedures.
• Check for Warranty of Gearboxes upon receipt of NCR.
• Maintain personal knowledge of safety instructions and operational procedures.
• Record details of all Field Inspection and corrective action taken.
• Provide corrective and preventive actions (CAPA) to customer and completion of service report.
• Over 50% travelling to sites and customer’s plant within AP region (Frequent travelling area: Asia Pacific, including Japan, Korea, & Australia but excluding China).
• Look for continuous improvement opportunities.
• Promote and support sales of NGC product and services.
• Fulfil any other reasonable duties as required.
• Implement & rectify the department current & future process flow

Diploma and above, mechanical or electrical or relevant major are preferred;

Strong communication and coordination skills, quick thinking

Good analytical and problem solving skills

Language ability: English is required, Chinese is a plus

The Opportunity

• Healthcare Industry (Growing industry)
• Establish hospitals
• 5 days office hour
• On call support duty base on rostering
• Training will be provided!

Job Description:

• Provide clinical support for clinical systems
• Provide both on-site and off-site clinical support to the end-users
• Assist users through the problem-solving process
• Participate in testing clinical systems for implementation
• Gather feedbacks to improve the clinical systems
• Conduct and facilitate users training session
• Provide 24 x 7 on-call application support to users

The Talent:

• Nitec or Diploma in a healthcare discipline (nursing, allied health, medicine)
• Min 1-year continuous clinical experience in any healthcare organization
• Customer service experience

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

The Opportunity

• Salary Range: $2,500 to $3,000
• Location: Central
• Working hours: Rotating shifts, 6 days a week
• Good benefits and career prospect
• No experience welcome to apply!

Job Scope

• Managing of the Customer Service Counter and handling customers with excellent customer service.
• Performiof facility inspections, paging and in-house announcements.
• Upselling and promoting the company’s various digital platforms and loyalty programs.
• Skillfully handle customers’ enquiries, feedback and complaints via the customer service counter and telephone.
• Any other ad-hoc/ admin assigned

Requirements

• GCE’O’ Levels and above
• Previous customer service experience is preferred.
• Computer literate to handle administrative tasks and technology related enquiries.
• Good munication and interpersonal skills to facilitate a professional customer experience.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• All shortlisted candidates will be contacted.

Location (Nearest MRT): Tanjong Katong

Salary: $2,500 to $3,000

Duration of Work: 6 Months Contract (Extendable)

Work Days & Hours: Mon- Fri (8.30 am - 6 pm)

Responsibilities:

• Calling and receiving call from internal and external teams on the enquiry of the services as well as checking with customer on the feedback.
• The team size that they need to liaise wise will be less than 100.
• Handle call in from customer and partner on service delivery enquiries
• Handle email and keep customers are updated on the timeline and progress of implementation on the enquires.
• Assist the team to study Post Mortem on problematic provisioning cases to review and improve on the provisioning processes with stakeholder and products.
• To manage customer relationship during the service delivery/ projects through strong governance
• Monitoring customer satisfaction levels through seeking customer for feedback and areas of improvement
• Assist to perform and manage escalated cases for all customer experience issues.
• Any other tasks as assigned by Supervisor.

Requirements:

• Min A level/Diploma
• Added advantage if your portfolio was from telco related, building management and customer relationship management engineering background

Interested applicants, please send your resume to via email [email protected] [Attn: Fiona]

OR WhatsApp / Telegram 8338 3121 [Attn: Fiona]

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)

We are hiring Temp to Long Term Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Description:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirements:

• Diploma in any discipline with 3 years of relevant experience.
• Proficient in SAP
• Experienced in SC shipping experience

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)