We’re looking for a Customer Support Strategy and Reporting Lead to join our Customer Support team in either our Singapore office. Customer Support Strategy and Reporting Lead is someone who designs strategies, plans, and guides analytics for Wise Customer Support.

Your mission:

Your mission is to ensure that our operational organization structure is lean, scalable and optimized for the best customer outcomes and you will also identify new operations opportunities. Your scope includes introducing risk management strategies and analyzing the current strategy and strategic plans. You will also run operations diagnostic and hypothesis checks for the respective plans. We expect you to develop business scenarios and innovative ideas.

Here’s how you’ll be contributing to the team:

• You are an owner and a driver of Customer Support Strategy and Planning working towards assigned goals, vision and mission of the team;
• Provide strategic insights and tactical leadership to Customer Support teams;
• Align and propose KPIs and Target Guidance for Customer Support teams;
• Develop strategic plans for optimized cost, quality or speed of Wise Customer Support;
• Design Wise Customer Support change roadmap;
• Design Customer Support unit operational organization structure to ensure it is lean, scalable and and optimized for best customer outcomes;
• Identify new operations opportunities;
• Analyze the current strategy and strategic plans to ensure its efficiency;
• Run operations diagnostic and hypothesis checks;
• Create business unit development scenarios and innovative ideas.

A bit more about the role:

• You're responsible for planning delivery efficiency, target attainment, Customer Support global cost per contact and Customer Support Global Resolution rate;
• You support Customer Support Reporting and embedded Customer Support Analytics teams engagement and motivation;
• You ensure the Customer Support Reporting and embedded Customer Support Analytics teams are equipped with all the necessary tools, trainings and support to perform their daily functions;
• You staff and hire for assigned team and communicate job expectations during hiring process;
• You provide effective feedback via regular 1-1s, biyearly GrowWise and propose compensation changes for Customer Support Strategy and Reporting team;
• You support Customer Support Reporting team with actionable goals that enable their growth in Wise;
• You ensure the collaboration between the various stakeholders such as Workforce Management, Service Delivery, Product and Vendor Management teams;
• You represent the Customer Support Strategy and Implementation (CSSI) team in relevant meetings and planning sessions for launching, assessing, and managing CS OPS plans and strategies;
• You align all parties that affect the success of the CSSI plans and strategies;
• You'll be responsible for the team budget in the assigned team;
• You'll be accountable for full regulatory compliance and legal requirements of delivered projects and products.

A bit about you:

• You’re placed in Singapore or willing to relocate there;
• You have at least 3 years of experience in Operations;
• You have at least 2 years of experience in analytics in Operations;
• You have good verbal & written English, your communicational skills are excellent;
• You feel comfortable working with data;
• You have strong strategic planning, decision making, problem solving and critical thinking skills;
• You're a team player, have emotional intelligence skills and know how to manage expectations;
• You're great at stress management, able to delegate and negotiate where necessary;
• You are deadline-oriented and have great time management skills;
• You're knowledgeable about agent targets and CS KPIs;
• You are comfortable reviewing escalated calls/emails/chats;
• You know how to conduct regular performance reviews and interviews;
• You have a experience in vendor operations;
• You know your way around the following tools: Excel/G Suite, Confluence, Calabrio, Looker/Superset, Figma, Twilio Voice, Twilio Chats, Zendesk.

PS! If you're interested in the position, please apply by submitting your CV and cover letter in English.

Please note that applications without a cover letter won't be considered.

• MNC
• Food Industry
• Up to S$3,200
• Minimum 1-2 years of relevant working experience in Customer Service
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive.

RESPONSIBILITIES:

• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channel
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc.
• Generate and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• GCE O Level / GCE A Level / Nitec / Diploma in Business or related disciplines
• Minimum 1-2 years of relevant working experience in Customer Service
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred
• Able to work rotating Saturday duty

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours + Rotating Saturday
• Salary: Up to S$3,200 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

About the role:

We are currently seeking a highly motivated individual in a renewable 1-year contract position. The potential for contract extensions based on performance is available.

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

About the role

The Senior Executive/ Assistant Manager reports directly to the Senior Manager of CCE. The incumbent will assist the Senior Manager in administering managing certification conversion programme, including retention. CCE will be increasingly rolling out events to deepen the engagement of the certified community and this incumbent will manage and execute CCE’s events. The incumbent will need to ensure that department milestones/goals are met, adhere to approved budgets, and perform in line with the strategic plan, developmental plan and operational plan objectives of the organisation.

The scope of your role will cover:

(1) Certification Conversion and Operations

• Work with Marketing & Outreach department to co-develop monthly campaigns to drive leads for retention (recertification and upgrades)
• Plan series of outreach to the certified community to drive effective awareness and build a steady stream of monthly applications for retention
• Plan and execute monthly physical clinics to nudge conversion and prepare customers for assessment
• Provide regular conversion & assignments updates to the team and HoD
• Conduct document review of applications and follow up on missing documents
• Plan and conduct Onboarding Programs for newly certified HR professionals
• Work closely with other departments such as Assessment & Insights, Finance, M&O, CPD to ensure seamless execution of duties
• Manage Hotmail via Freshdesk and also ensure timely resolution of tickets

(2) Engagement and progression of certified community

• Plan, organize and execute a variety of events such as monthly Recertification & Upgrade clinics, Quarterly Recognition Day, outreach events, workshops, etc to engage the certified community
• Execute monthly sessions with certified IHRP-CA and IHRP-CP to share on progression journey
• Collaborate with M&O team to ensure effective promotion of events
• Coordinate with external vendors and service providers to secure necessary resources for successful event execution
• Constantly innovate and create new ideas to enhance value propositions to the certified community

(3) Others

• Support in managing the operations of IHRP-On-site and Remote assessments
• Support in managing the preparation for On-Site and Remote Assessment, such as
• sending Information pack to candidates, prepare and upload Attendance List to Assessment Systems, etc.
• Assist CCE team in creation and submission of procurement related documents in Tenderboard for HoD approval
• Support HOD in other duties and assignments when required

Requirements

• Experience in event management is an added advantage
• Fresh graduates are welcomed to apply
• Team player with high level of integrity, dependability, and strong sense of urgency
• Ability to multi-task while demonstrating attention to detail, prioritize, and manage time effectively
• Able to work under pressure and in a fast-paced environment
• Proficient in Microsoft Office, such as Excel (vlookup, pivot table)

Job Description & Requirements

1. Assist the supervisor on receiving incoming packed mattresses for delivery to the client/ wards in the hospitals.
2. Assist the milk run drivers on loading and unloading of mattresses from the vehicles, with assigned supervisor on ground to supervise the entire process.
3. Assist the supervisor on organizing and transferring of all soiled mattresses to the correct location for milk run collection, ensuring clean/ soiled mattresses is clearly segregated.
4. Assist the supervisor on all installations and terminations (collections) of air pressure and hospital foam mattresses.
5. Follow strict compliant to soiled/ clean segregation within the hospital.
6. Remain compliant and do not disseminate patient’s information (i.e., NRIC, address, etc.) under the Personal Data Protection Act (PDPA).
7. Remain compliant to hospital PPE and hygiene procedures.
8. Update the supervisor on all installation and termination reports daily.
9. Updates the supervisor on all equipment buffer and excess daily for assets management purposes.
10. Report breaches of safety to the supervisor immediately.
11. Takes up tasks and assignments as and when assigned by the supervisor/ operations manager.

Job Requirement

1. 5-day work week on rotating shift, 9.00am to 5.00pm.
2. Work done involves certain lifting and moving of items, must be able to lift heavy objects and able to stand for a long hours.
3. Customer service oriented personally or with experience in providing on-site customer service.
4. Good to have a Class 4 Driving License.

Summary:

• Location: Bukit Panjang
• 5 days / Office hours
• Basic: $2600 - $3800 + Allowances + AWS + Bonus
• MNC with good career progression

Responsibilities:

• Responsible for maintaining, servicing, and repairing robots and controllers.
• Primarily focused on onsite support and in-house servicing.
• Involved in implementing 5S practices for workspace organization, spare parts checking, and packing of items.

Requirements:

• Experienced Service Engineer are welcome to apply.
• Entry level is welcome to apply
• Class 3 license is a must

To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Ng Jia Yee (Jacine) (R22109579)
EA License No: 20C0358

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Technical Services Manager whohas proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Technical Services Manager_Financial Services experience is a must, preferably in the Financial Crime and Compliance domain, AML

Responsibilities:

As a Technical Services Manager, you will be responsible for leading a team of technical professionals, ensuring the successful delivery of technical services, and actively participating in hands-on technical tasks. You will play a key role in managing projects, coordinating team activities, and providing technical expertise to solve complex challenges and form teams with other BU’s and peer groups.

Responsibilities

· Align organizational IT strategy with customer experience strategy while continually helping improve operation policies, standards, and procedures.

· Responsible for application design and development from inception through production

of client ‘portfolio of products both hands-on and as an SME.

Actively engage in hands-on technical tasks, leveraging your expertise to contribute to project success.

· Lead and manage geographically distributed teams of technical professionals, providing guidance, mentorship, and support. Constantly look for ways to improve technical skills within the team. Engage and/or facilitate periodic training for the technical team.

· Conduct code reviews to ensure code quality, maintainability, and security.

· Oversee the planning, execution, and delivery of projects within established timelines and budgets aligned with Actimize delivery methodology.

· Collaborate with cross-functional teams to ensure project goals align with overall business objectives.

· Stay current with industry trends and emerging technologies, applying relevant advancements to enhance technical solutions.

· Serve as a primary technical point of contact for clients, understanding their technical requirements and client concerns and proactively identify opportunities for service improvement.

· Allocate resources effectively, balancing workloads and skillsets within the team.

· Collaborate with HR to recruit, onboard, and train new team members.

· Implement and enforce quality standards for technical deliverables, ensuring adherence to best practices.

· Strive to build efficiencies, repeatable processes, and best practices on implementations.

· Collaborate with product management on defining new product features.

· Support sales and pre-sales on new opportunities and leads. Provide consultation to prospects and clients on best practices on the technologies to adopt.

· Work with presales teams to design and present possible solutions to potential new customers, as well as help with RFI/RFP responses.

Candidate Requirements:

· Previous experience in leading a technical team. Demonstrated ability to inspire and motivate a team toward achieving common goals.

· Financial Services experience is a must, preferably in the Financial Crime and Compliance domain.

· Strong experience in designing and delivering Enterprise solutions to Tier 1 organizations with end-to-end experience and expertise.

· Experience in client-facing roles, with the ability to understand client needs, build strong relationships, and address concerns effectively in a Consulting or Professional Services capacity.

· Demonstrated ability to adapt to evolving technologies and industry trends, ensuring that the team stays current and leverages the latest advancements.

· Customer facing experience, preferably in

· Domestic travel required (up to 15%)

· BA degree in Computer Science or related field or relevant experience (advanced degree a plus)

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Restaurant is under Halal Lisence , No pork No lard

working 5 day per week , 44 hour

Roles & Responsibilities

• Guaranteed yearly salary increment
• Annual performance bonus
• Monthly performance incentive
• Rapid career advancement for high performers
• Medical with dental benefits
• Professional upskilling
• Employee referral fee
• Free daily meals and many more!

In this job, you will:

• Make wraps, assemble daily bowls to company’s established standards of quality, safety and hygiene
• Perform light-cooking such as boiling, making side dishes and sauces
• Prepare raw food ingredient such as meat, poultry and vegetables
• Carry out food preparation processes including thawing, washing, cutting, marinating, portioning food ingredients, according to standard operating procedures (SOP)
• Set up and replenishing salad bar with fresh food ingredients

Outlets island-wide! Speak with us today to find out the hiring outlet nearest to you. For more details, call +6591324641

EA License 23C1570

EA Personnel R1547369

Recruitment Firm By VISI Intergroup Pte. Ltd

Responsibilities:

· Perform electronic and mechanical assembly

· On-site installation & commissioning

· Perform maintenance of equipment

· Maintain the cleanness and safety of workplace

Requirements:

· Min N Level or its equivalent

· At least 1 year experience in manufacturing environment

· Able to work in a team

· Fresh graduate welcome

Responsibilities:

• Install, test, and commission new equipment at customer’s sites
• Carry out equipment assembly, servicing, troubleshooting, repair, upgrade and preventive maintenance
• Perform other technical tasks as assigned
• Provide and maintain good customer service to customers

Requirements:

• Min. Nitec in Mechatronics/Mechanical Engineering or equivalent
• At least 2 years’ hands-on experience in equipment servicing and repair
• Candidates who have more years of relevant experience will be considered for higher position
• Good command of written and communication skills
• Responsible, hardworking and able to work independently
• Possess a positive work attitude and eager to learn new skills
• Able to work under tight schedules
• Able to work after office hours when required
• Able to go on business trip within short notice when it is required

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

• MNC
• 5-day work week
• Up to S$4,000
• Minimum 1-2 years of relevant working experience in Sales
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Sales Executive.

RESPONSIBILITIES:

• Identify new business opportunities and execute sales strategy to secure new customers
• Maintain good customer relationship with customer to increase sales growth
• Attend to customer enquiries/issues and resolve in a timely manner
• Achieve monthly sales target as KPI set
• Work closely with the Sales Manager, Executive Chef, Procurement, Brand and Marketing team on the various branding development and marketing support for different customers based on their requirements
• Develop professional rapport with the customers and build positive brand loyalty
• Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition
• Canvassing new potential customers via cold calling, networking etc
• Collaborate with brand and marketing team to perform market research to understand the various trends, competitive analysis

REQUIREMENTS:

• Diploma in Business or related disciplines
• Minimum 1-2 years of relevant working experience in Sales for Food/Fast Moving Consumer Goods (FMCG) industry will be preferred
• Self-motivated and results driven
• Possess good product knowledge in the foodservice industry
• Possess own transport is an advantage

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Up to S$4,000 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Responsibilities:

• Providing excellent pre- and post-customer service
• Display high level of professionalism and work ethics
• Liaise with Operations Team to fulfil customers’ requests
• Training will be provided if no prior experience
• Handle online sales enquiries
• Communicating with customers
• Preparation of shipping documentation and other relevant documentation

Requirements:
• Candidates who have no experience but are keen in the customer service field are most welcome to apply

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Roles & Responsibilities - Drive with us Immediate Vacancy;

Job description: Operate chartered bus services as per assigned schedules and location work closely with opreations coordinator in planning updatees and feedbackof schedules ensure timely arrival in picking up passengers maintain cleanliness and safety conditiond of bus maintain job professionalism and mannerism when interacting with passengers respond promptlywhen interactingwith passengers respondpromptly when receive calls from customer receive from customer or from internal staff requirement; Qualified Class 3 & 4 driving Licence and bus Driver 's Vocational Licence (BDVL) Familiar with Singapore route Consistent Clean driving Record.

Attractive Salary and Benefits-Allowance & Performance Incentives Retention & year End Bonus, annual Leave, Medical Leave Medical &Insurance Benefits.

This position reports to the director. Singivor Pte. Ltd. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Ensure customer enquiries/ needs are reviewed such that the Company can meet the requirements.

2. Resolving daily operational problems encountered by subordinates.

3. Understand client needs and customize existing business programs to meet their needs.

4. Maintain up-to-date knowledge about company products and services.

5. Provide client support and handle client communications effectively.

Technical Skills & Competencies:

1. Supervision daily activities of customer service and operation support team.

2. Ensure appropriate resolution of customer complaints that all actions are implemented and verified for effectiveness.

3. Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.

4. Inform clients about company products, services and promotions.

5. Understand client needs and customize existing business programs to meet their needs.

Duration: 6 Months

• Coordinate activities throughout the company to ensure efficiency and maintain compliance with company policy
• Supervise members of the administrative staff, equally dividing responsibilities to improve performance
• Manage agendas, travel plans and appointments for upper management
• Manage emails, letters, packages, phone calls and other forms of correspondence
• Support bookkeeping and budgeting procedures for the company
• Create and update databases and records for financial information, personnel and other data

Responsibilities:

- Accountable for day-to-day operational activities in systems, to ensure optimum system performance and determine the system strategy for business continuity.

- Review, implement and uphold the effective implementation of IT policies and operations protocols.

- Lead a team of Operational/ Technical Engineers to work with outsourced service providers and stakeholders in delivering operational objectives e.g. supporting data transfers from source environment, supporting the review and installation of codes and libraries for users, supporting specialist tech support to help users in their analysis, supporting vetting of models, algorithms where needed.

- Review and plan for systems integration efforts to ensure the system is built in an efficient and robust manner towards a high level of maintainability, reliability and availability based on established guidelines and best practices.

- Monitor and ensure Service Desk operations are functional, assist and triage issues.

- Review and ensuring backup solution for data and system are in place

- Responsible for ensuring data pipeline in operational state and ensuring data integrity and accessibility.

- Manage application/platform and security incidents, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, escalating to higher management if necessary. Reporting of incidents, short and long term incident resolution plans at appropriate forums.

- Accountable for maintaining and tracking asset inventory management to ensure all assets are accounted for.

- Ensure that Standard Operation Processes (SOPs) are properly documented and complies with audit requirements.

As a Manager, Technical Support, you need to bring to the team:

- Degree in Computer Science/Engineering, Information Technology, or in relevant disciplines.

- At least 6 years of working experience in IT operations and vendor management

- Proactive and dedicated individual with strong leadership, and multi-tasking capabilities

- Ability to build and maintain relationships with a wide array of people at both junior and senior levels

- Experienced in and ability to navigate the Public Agency IT/System environment is preferred.

- Experience in data analytics systems is preferred.

- Experience in running incident, problem and change management processes.

In-depth hands-on experience in:

- Implementing processes as per ITIL framework.

– incident, problem and change management, service transition.

- Familiarity with security and access control measures to control privileged access to test and production environment.

- Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load Balancers, VPNs and DNS.

- Knowledge of disaster recovery, system backup and restore

- Experience with cloud-based services (e.g. AWS, Azure) and project management tools (e.g. Atlassian, JIRA) are an added advantage

- Experience with setting up and or running operations for research projects, and machine learning platforms will be an advantage.

• Attractive compensation package
• Japanese MNC
• East
• Minimum 1 years of relevant experience
• Experience in machine installation and machine related troubleshooting

Our client, a leading manufacturer of precision processing equipment and tooling, is looking for suitable talents to fill the position of Service Engineer.

RESPONSIBILITIES:

• Carry out machine installation
• Carry out preventive maintenance and implementation of machine improvement
• Handle machine related issues and troubleshooting
• Conduct Training for Customers

REQUIREMENTS:

• Nitec/Higher Nitec/Diploma in Mechanical, Electronic, or any other engineering disciplines
• Minimum 1 year relevant working experience
• Proficient in MS office

OTHER INFORMATION:

• Location: East
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044):

Email – [email protected]

or call your Friendly Consultant, Florence, at 6590 9906 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Job Summary:

• 5 day work week (44hours/week)
• Island-wide hiring
• Basic up $2600
• Fun & Energetic Working Culture
• Staff Benefits

Job Scope:

• Craft and serve a variety of coffee beverages
• Provide excellent customer service by taking and preparing customer orders
• Ensure the quality and consistency of coffee beverages by following specified recipes and brewing techniques
• Monitor and restock coffee beans, milk, and other supplies as needed.
• Ensure the cleanliness of the workplace

Requirements

- Candidate with passion for F&B industry

- Customer oriented

- No Experience are welcome to apply! [Training will be provided]

- Willing to engage in shift work, which includes work on weekends and PH

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Benefit:

• Basic range $2300 - $3000
• OT applicable
• 5day work
• Location: West
• MNC with good career progressions

Job Scope:

• Perform mechanical/electrical maintenance in forklift or automotive vehicle department
• Repairing and maintenance of forklift at client site
• Troubleshooting and testing of forklift at workshop
• Other duties as assigned

Requirements:

• Candidates with heavy equipment or forklift (MHE) repair experience will have added advantage
• Class 3 driving license is added advantage

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578）

Job Description

· Air-Conditioning Works (Direct End-User) (Not construction Firm)

· Position Title: Customer Service Officer

· Working Location: Paya Ubi

· Working Hours: 5.5 days (Mon – Fri, 9am – 6pm, Alternate Saturday)

· Salary Package: Basic salary up to $2,400 - $2,800 + Sales Commission + Performance Bonus

· Duration: Permanent Role

Key Responsibilities

· Managing of incoming calls and customer service inquiries

· Prepare of quotation / contracts

· Coordinate technician Schedule & Customer Appointment (CRM systems)

· Ability to multi-task, prioritize, and manage time effectively

Apply Now !

· Preferably with 1 year and above of relevant working experience. (Training provided if without experience)

· Proficient in Microsoft Office

· Strong phone contact handling skills and active listening

· Familiarity with CRM systems and practices

· Customer orientation and ability to adapt/respond to different types of characters

· Excellent communication and presentation skills

· Ability to multi-task, prioritize, and manage time effectively

Job Description

● Assist in coordinating jobs for service department and liaising with all parties involved with servicing

● Attend to customer enquiries as well as arrangement of appointments

● Maintain work report database and all related data entry

● Quotations, billing of completed jobs and monitoring of service assignments.

● Follow through with Preventive Maintenance contracts

● General administrative office duties and technical activities

Job Qualification

• Basic analytical skills
• Proficient in MS Office
• Excellent Interpersonal & communication skills
• SAP B1 an advantage

• Attractive compensation package
• Japanese MNC
• East
• Minimum 1 years of relevant experience
• Experience in machine installation and machine related troubleshooting

Our client, a leading manufacturer of precision processing equipment and tooling, is looking for suitable talents to fill the position of Assistant Service Engineer.

RESPONSIBILITIES:

• Carry out machine installation
• Carry out preventive maintenance and implementation of machine improvement
• Handle machine related issues and troubleshooting
• Conduct Training for Customers

REQUIREMENTS:

• Nitec/Higher Nitec/Diploma in Mechanical, Electronic, or any other engineering disciplines
• Minimum 1 year relevant working experience
• Proficient in MS office

OTHER INFORMATION:

• Location: East
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044):

Email – [email protected]

or call your Friendly Consultant, Florence, at 6590 9906 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Job Summary:

As a Customer Service Specialist, you will be responsible for delivering outstanding support to our customers, addressing their inquiries, resolving issues, and ensuring overall customer satisfaction. The ideal candidate possesses a unique blend of technical proficiency and excellent interpersonal skills.

Scope and Responsibilities:

• Onboarding and Training: Lead the onboarding process for new customers, ensuring a smooth and positive experience. Provide training sessions to clients on product features, functionality, and best practices.
• Relationship Management: Develop and nurture strong relationships with key stakeholders within client organisations. Act as the main point of contact for customer inquiries, concerns, and escalations.
• Customer Advocacy: Advocate for customers within the company, conveying their needs and feedback to relevant teams.
• Retention Strategies: Develop and implement strategies to ensure high customer retention rates. Monitor customer health metrics and proactively address issues to prevent churn.
• Product Knowledge: Maintain a deep understanding of our products or services to effectively support and guide customers. Stay informed about product updates and communicate relevant information to clients.
• Metrics and Reporting: Provide regular reports to management on customer success metrics and initiatives.

Qualifications and Experience:

• Ideal candidate should have at least 2-3 years of customer service or technical support experience
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Strong communication skills in verbal and written English
• Being able to understand and empathize with customers’ concerns or problems is crucial
• Ability to analyze situations, identify problems, and provide effective solutions
• Effective time management skills are necessary to handle multiple customer inquiries efficiently and meet response time targets.

Industry: Manufacturing

Located at Ubi

Japanese MNC

Have AWS + Bonus + Yearly increment

Mon to Fri 8.30am to 5pm

Basic $2400-$2800+fix allowances $500 or $1200 (own car)

Training provided

Job Description

• To support, troubleshoot and maintain automation machine in Field / Site.
• To setup and debug automation machine in factory.
• To support commissioning and decommissioning on automation machine.
• To provide training to customer for automation machine at site.
• To assemble Mechanical modules, reference from CAD model.
• To troubleshoot errors in design on First Article machine.

Requirements

• Diploma in any Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Entry Level - Junior Customer Service Executive

Company:

Export House Lightings (1978) Pte Ltd x 1 Opening

Export House (Singapore) Pte Ltd x 1 Opening

47 & 49 Senang Crescent, Singapore 416614 & 416616

Contact: Matilda Ng, +65 6748 5700 / [email protected]

Workweek: 5.5 Days

Mondays to Fridays: 0900 to 1730 Hrs

Saturdays: 0900 to 1300 Hrs

Looking for dynamic individuals for our Junior Customer Service Executive Position, no experience required, on-job training will be provided.

Duties:

1. Carry out daily logs checks for Deliveries of the day.

2. Handling and managing daily Calls from Customers and directing the individual to the most suitable person in-charge.

3. Filing and documentation of daily sales.

4. Assist the Sales Personnels with documentation location when needed.

5. Making sure delivery orders issued are dispatched, otherwise to inform on outstanding.

6. Check on Outstanding Sales Orders and follow through on reported issues.

7. Be responsible for keeping all documentations in neat order.

Customer Service & Admin Representative

East / 5 Days

$2500 - $2800

Professionally handling and responding to customer enquiries within the required response time and maintain high level of service

Attend and respond with propose writing to all customers feedback via emails, social media, phone calls and other channels

Take ownership of escalation, corrective actions to resolve customer issues

Maintain a high and consistent level of support quality across various departments

Compile customer feedback and provide advisory to management by generating monthly data

Booking of schedule on installation / delivery

Assist in documenting and reporting quality levels and KPIs

Develop and improve SOP for handling customer complaints

Ad-hoc administrative duties as assigned