• Manage large amounts of incoming calls
• Scheduling of work and coordinating with workers.
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Have experience working in air-conditioning sector
• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Min. GCE O Level

Responsibilities:

• Communicate with overseas office/agents/shipping line/customers
• Attend to all customers’ inquiries via telephone or email and to response timely and accurately to their queries.
• Ensure proper coordination of all shipments
• Monitor and resolve and follow up closely with customers on any disputes cases.
• Maintain a proper and efficient filing system of all documents for easy and systematic retrieval.
• Perform other duties as assigned

Requirements:

• Min ‘O’ Level
• Proficiency in MS office
• Meticulous, good interpersonal skills, team player and positive work attitudes
• Able to work in fast paced environment.
• High stress tolerance
• Works well under pressures/deadlines
• Ability to work effectively, independently and in a Team environment.
• Excellent verbal and written communication skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Job Responsibilities:

• Handle vehicle sales (NEW AND USED BIKES)
• Handle short-term and long-term rental activities including handing / taking over bikes for QC checks, photo taking of vehicle conditions, etc…
• Attend the handing over process of bikes to customers.
• Follow up on production / new vehicle preparation activities
• Any other ad-hoc duties assigned by the Manager.

Requirements:

• Preferably have Class 2B license
• Basic experience / knowledge in motorcycle accessories
• Customer-oriented / outgoing personality
• Team player

Looking for candidates available to work on weekdays and Saturdays

Job Types: Full-time, Permanent

Pay: $1,800.00 - $4,500.00 per month

Benefits:

• Cell phone reimbursement
• Company car
• Employee discount
• Flexible schedule
• Professional development

Schedule:

• Day shift

Supplemental pay types:

• Commission pay

Experience:

• Sales: 1 year (Preferred)

Job Description & Requirements

Responsibilities

Overseeing the laundry process, drawing up a delivery schedule.

Ensure efficiency & performance are met or exceeded.

Track competencies of subordinates & provide leadership & development as required to achieve objectives.

Evaluating existing processes and identifying areas for improvement.

Determining problem resolutions and implementing improvements.

Developing and implementing cost-saving measures and quality control systems.

Ensuring processes, equipment, comply with safety standards and legal regulations.

Maintaining research and activity documentation and preparing reports.

Evaluate manufacturing processes based on quality criteria, such as efficiency and speed

Study process and machine requirements

Organize and manage workflows and resources

Develop & track improvement in reduction of planned OT hours.

Coordinate set up & implement standard operating procedure for all operations.

Requirements

Possess at least Degree in Engineering or related field of Manufacturing

Minimum 8 years of manufacturing supervision skills preferred with high level of technical expertise and knowledge of manufacturing processes

Proficiency in Microsoft Office (eg. Excel, Word, Powerpoint)

Effective problem identification and solution skills,

Excellent communication skills, both verbal and written.

Strong organization and management skills.

Strong analytical thinker, proactive and flexibility in their approach to work

Commitment to health and safety standards and environmental regulations

Excellent communication skills to build key relationships with your team and other department

Ability to work under pressure and meet deadlines

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

You will be responsible for assisting with the onboarding of Nursing Home residents and ensuring that they continue to receive the quality of care as described in NTUC Health Care Philosophy and Service Standards.

Customer Journey Experience

• Act as the main liaison and single point of contact (Care Concierge) for next-of-kin of our nursing home residents.
• Engage caregivers and residents at the pre-admission stage to address any concerns or anxieties and to better understand the specific needs of the resident.
• Conduct pre-admission counselling sessions to help caregivers understand the fees, services provided, philosophy of care, living conditions and expectations of residents and next of kin.
• Receive the resident on the day of admission, conduct orientation and ensure that the resident settles in well to the new environment.
• Actively engage residents and caregivers throughout the period of stay and address any concerns that may arise by working together with the multidisciplinary care team.
• Be involved in multidisciplinary discussions as part of patient-centered/directed care planning by providing relevant information of residents' social background, preferences and habits.

Service Quality

• Help to develop and maintain important touchpoints for the resident journey from pre-admission to discharge.
• Assist in the measuring and monitoring of customer satisfaction via residents focus groups, periodic audits, residents satisfaction surveys, etc.
• Assist the manager in implementation of internal and external service recognition programs and events e.g. annual Service Excellence Award.
• Provide inputs during team meetings on service gaps based on the feedback received and propose service initiatives and training programmes for continuous improvements.

As a Care Concierge, you will be interacting with residents from all walks of life. Many of them have multiple medical conditions which may affect their behaviour and disposition. To succeed in this role, you must enjoy interacting with people from diverse backgrounds, be empathetic and be able to appreciate their point of view. This is not a desk-bound job and will require constantly being on the move. The joys of the job come in appreciation from residents and their next-of-kin as transitioning to a new living arrangement can be challenging. Not to mention grateful colleagues as your value add to their work and the resident experience!

• Recognized diploma or degree,
• At least two years of work experience, preferably requiring interaction with a diversity of people
• Knowledge of geriatrics or experience caring for the elderly (eg; being a caregiver or volunteering) an added advantage
• Knowing multiple local spoken languages or dialects will be advantageous
• People-oriented, willing to work the ground

Location:

• Chai Chee Nursing Home
• Jurong West Nursing Home

Additional Advantageous Skills:

• Appreciation and sensitivity to multicultural preferences and nuances

About the Role

- Installation and Commissioning of X-ray,

Eddy current and Ultrasonic Systems for NDT

applications

- Provide maintenance and warranty support

to customers

- Pre-sales application support to customers

- Provide training on operation of systems

- Spare part management for installed base of

systems

- 30% of regional travel to support overseas customers

About you

- Diploma in any Engineering discipline (Mechanical or Electrical Engineering preferred)

- Basic knowledge of Non Destructive Testing preferred but not mandatory

- 2-3 years of work experience in similar role

- Good communication and interpersonal skills with an outgoing personality

- Strong interest to learn and troubleshoot new products

- Exposure to automation is advantageous but not must

- Radiation related licence holder preferred, but not mandatory (willingness to attend courses to get the licence needed)

- Only Singaporeans need apply

- Class 3 driving license

Benefits/Perks

· 5 day work week

· Flexible working environment

· Salary commensurate with experience

· Health Insurance and medical benefits

About us

We are a German subsidiary established in Singapore for over 20 years with the missionto identify, source and supply qualityproducts and after-sales maintenance, repair, calibration services to our customers in thefield of Non – Destructive Testing (NDT) system and Quality Assurance & Control(QA/QC).

Location: Senoko
Working Hours: Mon-Fri 8am - 5pm or 8:30am - 6pm; Alternate Sat 8:30am-12:30pm
Contract: 1-year contract (Renewable)
Salary: $1,900 + $150 allowance = $2,050

Job Responsibilities:

• Arrange appointments with customers.
• Handle phone and email enquiries regarding appointments and installation-related matters.
• Send reminder SMS/emails for appointments.
• Promote and attend to sales enquiries for the company’s services.
• Liaise with contractors on customers’ service matters.
• Station at the counter and attend to customer queries.

Requirements:

• Good communication skills.
• Good interpersonal skills and customer-focused.
• Highly motivated and team player.
• Computer literate.

Benefits:

• $150 counter allowance per month.
• Company transport (Mon to Fri) near Sembawang MRT.
• Medical benefits.

If you have the necessary skills and are looking to work in a dynamic and customer-focused environment, apply today to join our team!

EA License No: 05C3451

EA Personnel Name: Jess Woon Pei Chyi

EA Personnel No: R23119229

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Salary: Up to $2800*

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

1. Training needs, give consultations/assistance and health-talk to staff/customers/corporates, and maintain administration of training and service management.

2. Timely updates on product information to retail staff by developing:

· New product factsheets

· Product newsflash on need basis, e.g. competitor’s product comparison

· Memo on need basis, e.g. handling of negative news

· Key new product training (aka mini-training)

· Newsflash on monthly promotion mailer

3. Conduct staff on-site coaching

4. Ensure timely response to customer enquiries, feedback, appeals, etc.

5. Guide retail staff in handling customer’s enquiries, feedback, appeals

6. Training Scheduling, Service Audits and other administrative tasks

7. Any other ad-hoc duties assigned as and when by Superior

Job Requirements:

· Minimum Degree in Nutrition or related disciplines

· 1 year experience in relevant industry preferred

· Excellent and positive customer service attitude

· Good oral and written communication skills

· Good interpersonal skills

Working Hours:
Shift work (Morning & Afternoon only) *Rotating Shift

5 days work week

Responsibilities:

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedure.
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.

Requirements:

• Strong organization and time management skills
• Excellent communication and interpersonal abilities
• Able to work independently

How to Apply:

Please prepare your updted resume (Include your current salary and expected salary) and email to [email protected]or Whatsapp +65 8512 8044

We regret only shortlisted candidates will be notified.

EA License No: 05C3451
EA Personnel Reg No: R2198644
Ellen Lee Wei Xin

• Seeking candidates with skills with some e-commerce knowledge, customer service, order processing, data entry, coordination on deliveries, computer knowledge in Microsoft Excel proficiency, good communication abilities, and general administration work.
• Fresh graduates from ITE are encouraged to apply.
• 5.5 days a week (Saturday alternate off)
• Job Training will be provided

Requirements

• 5 Days Work Week ( Alternate Saturday Off )
• Salary Range : $2500 to $3200 ( Depending on qualifications and years of relevant experience )
• Must have passion to meet people and customer service oriented
• Minimum Nitec in Automotive Engineering or any Technical Diploma
• Valid Class 3 driving license a must
• Able to work independently
• 3 yrs in automotive experience or with experience in hospitality industry
• Proficient in Microsoft Office
• Able to converse in other non-English speaking languages.

Job Description

• Attend to customer’s vehicles to determine the work scope needed, provide technical advices and quotation for consideration and acceptance.
• Manage customer’s expectation and co-ordinate with service providers to meet customer’s demand
• Work with workshop to deliver efficient and effective aftersales services
• Check invoices for correctness before billing and explain individual items to customer
• Raise technical query to Technical Team when unusual trend on vehicles is spotted
• Test drive with customer if necessary.
• Perform other related tasks as assigned by superior
• Submit Customer Incident Form in system to address customer concern
• Follow up with customer and solicit feedback on repair including scheduling for next service appointment.

Interested applicant, please indicate current and expected salary in your resume and email to [email protected]

• Check for upcoming job like ah-hoc, call service
• Prepare working schedule, daily report
• Arrangement service appointment with the client/s;
• Performs all general administrative tasks;
• Handles incoming/outgoing mails and answers phone calls, including customer enquiry;
• Provides administrative support to sales and service department;
• Generate Purchase Order, Quotation, Delivery Order & Invoices;
• Any other ad-hoc duties as may be assigned.

Basic IT knowledge

Contact Centre Experience

Customer Service Skills

Ability to Multitask / Willing to handle multiple service calls

Ability to handle difficult customers

Ability to draft professional email respond back to customers

Have experience dealing with email correspondence thus requiring little to no supervision in vetting through the composed email

Familiar with excel (lookup, pivot table, graph) to generate reports

Effectively bilingual (English / Chinese)

5.5 days (44 hours per week)

Working hours: Mon to Fri (2 shifts): 8.30am to 5.30pm & 11.30pm to 8.30pm and Sat: 830am to 1pm

Location: Kaki Bukit office

Basic IT knowledge

Contact Centre Experience

Customer Service Skills

Ability to Multitask

Ability to handle difficult customers

Ability to draft professional email respond back to customer

Familiar with smart TV operation and handphone application (download application/ install/ uninstall)

Familiar with internet surfing on the PC

Basic troubleshooting of PC and software

Willing to work on weekends and Public Holiday

Working hours 8:30am to 8:30pm / 1pm to 1am

Rotating shift (2 days work 2 days off)

Working location at Kaki Bukit office

Must be able to converse in Mandarin (to communicate with Mandarin speaking callers)

Key Accountabilities

• handle enquiries via phone, email and social media platform
• prepare sales proposals for existing and new customers
• execute order processing and order fulfilment tasks
• collate monthly sales report
• prepare invoices and work with Accounts Department to ensure prompy payments
• schedule work for technical teams to meet customers timelines
• liaise with external vendors : suppliers, contractors and business partners
• other adhoc duties assigned by Management

Requirements

• minimum 2 years of working experience in the Sales/Customer Service field
• minimum OA level or equivalent
• excellent spoken and written English skills
• proficient in MS Excel, Words & powerpoint

FIVE FIGURE INCOME POTENTIAL - Guaranteed base salary, and commission based on gross sales revenue. Current car sales executives are earning $6K /month, but if you are hungrier, we believe $10K is not a problem.

For someone new to this industry, training will be provided

Candidate must be an individual that is highly motivated, hardworking, charismatic, team player, self-reliable who is currently looking to launch a career with great earning potential. A proven sales individual who understands how to target a prospect, build solid pipeline of opportunities, and exceed the sales targets

Responsibilities:

• Answer customers’ enquiries via telephone and/ or email and serve walk-in customers.
• Develop and follow-up on sales lead from various sources including social media platform.
• Responsible for achieving individual sales targets set by the company.
• Display ethical conduct and practice in all business dealings.
• Maintain showroom cleanliness and manage day-to-day operations.
• Provide loan package breakdown to customers and handle sales related paperwork.

Requirements:

• Well-spoken and service-oriented
• Possess Class 3/3A Driving License
• Good communication interpersonal skills
• Preferably experience in sales and service background, ex Insurance agent, steward or stewardess and property...

Job Types: Full-time, Permanent

Pay: $4,000.00 - $15,000.00 per month

Benefits:

• Cell phone reimbursement
• Company car
• Employee discount
• Flexible schedule
• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Commission pay

• Office Location: Paya Lebar / Aljunied

• Job Types: Full Time

• Timing/Shifts: 6 Day Week

Job Highlights

- Attractive salary commensurate with work experience

- Opportunities for career advancement within the Company

- Safe working environment for all employees

Key Responsibilities:

- Visit potential customers for new business.

- Provide feedback for sales trends.

- Ensure sales and distribution targets for all categories are met.

- Achieve or exceed target assigned to an area

- Business development of new outlets in foodservice channel

- Make sure AR is managed timely

- Key account management

- Attend to enquires

- Portfolio expansion for the existing customers

- Ad-hoc duties assigned.

Requirements:

- Min O'Level or equivalent

- Good command of Chinese and English

- Minimum 1 year experience

- Good negotiation skill

- Proficient in Microsoft Office

- Strong interpersonal skill to interact with customers and plan promotion activities

- Good analytical skill to develop sales target

- Can drive, to do client visits

We regret that only shortlisted candidates will be notified. Thank you for applying.

[Singaporean/PR/ Welcome to apply!]

Benefits

• 6 days week

Responsibilities :

• Familiar with mechanical servicing such as valve or pump servicing will be an added advantage.
• Ensure high quality of work and safety at workshop and site
• To perform servicing, commissioning and troubleshooting both at workshop and site.
• Able to fill in job and valves detail follow up service report

Requirements:

• Must have experience with Mechanical servicing Valves/Pumps
• Good learning attitude, independent and willing to hands on.
• Team worker with good communication, interpersonal, and people engagement skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

• Provide efficient telephone services by answering calls promptly and in a courteous and helpful manner
• Coordinating customer’s order request
• Excellent written and oral communications skills, preferably candidate can speak and understand English, Mandarin, and local dialects to liaise with non-English speaking customer’s requests.
• Should also possess good people skills and a team player
• Possess good decision-making, problem solving and communication skills
• Capacity to manage emotions and maintain an effective team environment
• Able to follow, perform and maintain a good and positive performance
• Interacting with customers and handling customer queries and complaints in a timely manner
• Maintaining relationships with profitable customers
• Patience and willing to go the extra mile to satisfy customers satisfactory
• Daily update of orders into excel
• Any ad-hoc duties as assigned by your Superior

Job Requirement:

• Patience & Meticulous
• Excellent Time Management skills
• Excellent in communication & Interpersonal skills
• Able to work both independently & as a team
• Able to work in a fast pace environment
• May need to pick up calls and attend to customer's queries during weekends and after working hours
• Immediate Starter

The Senior Service Delivery Manager manages the service delivery portfolio across Singtel Commercial Projects. This includes day-to-day operation matters, SLA performance of our managed services, leading our delivery teams across various service functions, and be the client engagement on delivery matters. This role will act as the SPOC for Customer engagement on service delivery matters, and will be part of the Client Delivery Engagement, Global Delivery organization structure.

Service Delivery

• Service Delivery incorporates the end-to-end deliverables of the Service Contract delivered by Singtel Group (or its sub entities). This includes client engagement with Customer and managing external and internal stakeholders’ expectations and deliverables outcome.
• This will also cover the growth of the account and looking into delivering excellent Customer Engagement experience.
• The Service Delivery Manager (SDM) may manage delivery in a single, or up to multiple accounts subjective to the size and scale of the service contract.
• The SDM is also expected to make strategic and tactical plans in alignment of delivery to meet the contractual obligations (SLAs) to our customers.
• The SDM will act as the SPOC, for Customer engagement on service delivery matters, and will be part of the Client Delivery Engagement, EDMS organization structure.

Operations

• The SDM is expected to lead both the Service and Technical delivery team in day-to-day operations matters, and ensure services are delivered sustainable model to meet our SLA deliverables.
• Operations delivery includes leading team on delivery excellence, and drive towards continuous service improvements, and to enhance the service values to the customer.
• The SDM is also expected to engage and manage 3rd party partners, to align their delivery competency and capabilities with Singtel service contract to our customers.

Financial Management

• The SDM is expected to manage the financials for the service projects under his purview. This includes recovery of costs in respective cost centers in a healthy state.

People and Growth

• The SDM is expected to have people management on the delivery teams, either under direct or indirect management (eg. 3rd party partners or contractors).
• The SDM should also conduct routine communications with the members of the delivery teams, and their own direct reports. This includes weekly/monthly/quarterly/half-annually/annually meetings, one-on-one sessions and performance assessments as deemed required.

Skills for Success:

• Min. 6 years in general service delivery, in 1 or more Technical Domain or Min 2 years working in enterprise scale IT environment.
• Good to have min. 10 years in senior delivery role managing in at least 1 Technical Domains (or multiple technical domains) in enterprise environment.
• Experienced in Service Delivery Management.
• ITIL Foundation knowledge.
• Proficient in at least 1 technical workstream (Network, System, DB, Storage, Hosting, Cloud, Workplace services).
• Good to have project management skillset.

As Customer Success, you will play a crucial role in driving our company's growth by identifying and securing new business opportunities. You will be responsible for building and maintaining strong relationships with clients, understanding their needs, and providing tailored solutions that leverage our software and hardware capabilities.

Responsibilities

• Identify and pursue new sales opportunities through networking, cold calling, and market research.

• Develop and maintain relationships with existing clients to ensure ongoing satisfaction and repeat business.

• Conduct product demonstrations and presentations to prospective clients.

• Collaborate with the technical team to understand and communicate the features and benefits of our products and services.

• Understand project workflow and challenges in order to manage client expectations and communications.

• Prepare and deliver sales quotations, proposals and contracts.

• Achieve and exceed sales targets and KPIs.

• Stay up-to-date with industry trends and competitor activities.

• Provide feedback to the product development team based on client interactions and market demands.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.

• Proven experience in sales, preferably in the technology sector.

• Strong understanding of software development and hardware integration.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Strong negotiation and closing skills.

• Proficiency in CRM software and Microsoft Office Suite.

• Willingness to travel as needed.

• Competitive salary and commission structure.

• Comprehensive benefits package.

• Opportunities for professional growth and development.

• A dynamic and collaborative work environment.

Job description

• Develop and maintain good relationship with current and new customers and ensure high level of client satisfaction
• Prepare, and convert all lifts / escalators under Free –Service (Defects liability Period) to be maintained under XJ Elevator Pte Ltd
• Attend to sales activities from quotation to sales order processing, order confirmation and providing technical support
• Act as a focal point for all sales, technical and administrative customer support issues
• Source and place order for equipment to meet customer requirements
• Liaise with suppliers to ensure prompt delivery date
• Organizes/ summarizes weekly backorder and sales analysis reports, maintenance of customer database
• Formulate and implement effective sales and marketing strategies, solicit new accounts and maintain existing accounts
• Prepare tender submissions
• Ensure compliance of both legislative and company policies when bidding for tenders and during the contract processes
• Ensure that deals are closed properly and the handover to the project team is done in a proper manner
• Maintain and develop product and industry knowledge
• Maintain proper filing and document control

Job Requirements:

• 5 years in the Elevator/Escalator industry
• 5 years of senior sales experience
• Must be able to travel
• Must be able to work odd hours
• Experienced sales personnel with good track records
• Dynamic, service and result-oriented self starter
• Innovative individual with creative sales strategy
• Effective communication and presentation skills
• Ability to work with people from all levels and backgrounds
• Ability to work independently and also, as a team and perform well under pressure in a fast paced environment
• Proficient in MS Office applications

Roles & Responsibilities

• Receiving installation, testing, commissioning, and service schedule instructions from the Project Supervisor/Manager.
• Preparing to attend installation and service jobs, which involves contacting customers and landlords to schedule installations and service requests, and organizing the necessary project equipment, spare parts, and safety gear.
• Diagnosing and isolating faults, communicating with customers about the cause of the issues, and outlining corrective actions.
• Resolve faults by replacing defective components, readjusting system settings, and reinforcing end-user training for proper equipment usage.
• Escalate unresolved project issues to the supervisor for further guidance and action.
• Coordinate and schedule site testing with the main contractor, subcontractors, and customers as required.
• Manage and account for company-issued assets, including tools, laptops, vehicles, intellectual property, and more.
• Report on any follow-ups regarding outstanding service jobs and submit weekly timesheets.
• Participate in all job-related training to stay informed about the solutions offered by the company.

Requirements:

• Skilled in interpreting blueprints and schematic drawings.
• Capable of climbing ladders and proficient in the operation of handheld power tools.
• Strong communication skills with a commitment to delivering exceptional customer service.

§ Possess a valid driver’s license and demonstrate the ability to operate fleet vehicles safely at all times.