15+ Years of Technology Experience

Have good functional knowledge on Banking/financial services with minimum 7 years of Banking industry

Have good knowledge in Industry leading vendor products like Moodys Analytics, Fermat, etc.

Hands on Experience on SAP TP, Datasphere, HANA Cloud, SAP Analytic Cloud, IAG/IAS/IPS, DAC, DP Agent, Cloud Connector

Hands on integration experience on S4/FPSL systems with SAP BTP

Hands on DevSecOps implementation experience

Should have experience in Architecting MI & Analytics applications and present in various forums like

ARF/FTC/SACA/CVF/CCH/SIA/CISO/CAS etc.

Certification on Azure/AWS cloud is a plus.

Certification on BI Tools.

Excellent Stakeholder management skills.

Posses' good knowledge on Security by Design.

Good overview of financial performance calculation, risk adjusted performance metrics, etc including assets, contingency, volumes specific metrics in such calculations and metric.

Have extensive knowledge on Cloud ecosystems like IAAS, PAAS, SAAS in AWS/Azure.

Have Exposure to various cloud service providers like AWS, Azure

Have hands on experience on BI Tools like Tableau, OBIEE, Power BI.

Have hands on experience on any one RDBMS (MSSQL, DB2, Oracle, etc)

Have hands on experience in Hadoop, Hive or HaaS.

Have hands on experience in design & implementation of HA environments in Cloud/On-prem.

Have hands on experience in Data movement technologies like Solace

Have hands on experience in Batch Schedulers like Control-M, Autosys

Have hands on experience in Devops tools like JIRA, Bitbucket, Jenkins Have prior experience in design and implementation of Standalone Bl platforms.

Should previously have on the ground experience in running a large scale software development, support and Infra teams with handling parallel projects

Should have experienced in key dimensions of software development (Architecture, Solution, Development, Testing, Infra solutioning, IT Costing and Financials)

• Must also be familiar with a variety of programming languages, Data Warehousing, Data Modelling, ETL Principles, Bl Principles, Analytics , Data Principles, Scripting and Automation.

Must have excellent interpersonal, written, verbal communication skills.

Should have done troubleshooting and be able to assess quickly the complex situations

To keep up to date with the latest developments in the technology industry Experience in developing and supporting high BC applications

Experience in remotely working in occasional unusual hours due to the different time zone

Should have experience in collaborating with teams across geography

Diligent handling of Ambiguity and Effective Decision Making

The Jellyhearts Sales Assistant

Occupation

SERVICE CREW

Job Description & Requirements

WE ARE GROWING, JOIN OUR TEAM!

We are currently looking for dynamic and dedicated individuals passionate about F&B/cafe style retail to join our growing company in a friendly HALAL environment.
Be Part of a Dynamic Company that challenges & grows your potential.

PART TIME SERVICE CREW

Requirements:

. 2-3 days a week11am to 9pm, including weekends and public holidays.

. $9-11 per hour.
· Able to speak in English, Chinese

. Greet and welcome customers, and promote our products to customers.

. Preferably with sales experience

.Able to assist in some daily operations job, such as handling POS, keeping outlet clean and tidy, and preparation of goods.

. Able to work independently

Location: Chinatown Point (Easily accessible from Chinatown MRT)

Entitlement & Benefits :
· Competitive basic salary
· Career growth and opportunities
· Great learning opportunities
· Friendly working environment
· Paid Public Holiday
· Overtime Pay

We regret that only shortlisted candidates will be notified.

Interested applicants, please click apply or email your resume to [email protected], or you can drop a message to 8078 7046

About the company

Our client is a global supplier of branded packing for luxury goods, distributing to the biggest brands internationally. Headquartered in the US, they are expanding their global presence and are setting up their office in Singapore to have a Customer Service Coordinator to join their Account Management function.

About the job

In this role, you will be reporting to an Account Manager and your responsibilities include:

• Managing and maintaining specific B2B customer accounts, order and sales processes and customer enquiries, to support the growth and expansion of the business
• Developing and maintaining positive relationships with account clients
• Ensuring excellent customer service, coordinating and streamlining efforts for day to day operations of accounts

Skills and experience required

• 2+ years of relevant experience B2B client relations/account management function in FMCG/retail/consumer goods/e-commerce space
• Excellent organizational skills, highly process driven and ability to prioritize tasks
• Position requires liaising with Korean speaking counterparts, proficiency in Korean language is required.

Salary: $2000 - $2800
Working hours: Mon - Fri (9AM - 6PM)

Location: Bukit Merah Central

Responsibilities:

· Handling inbound calls on payment related to hospital bills
· Making outbound calls to follow up on payment related to hospital bills
· Receivables management
· General customer service duties
· Handle patient enquiries, provide billing information to patients
· Sending statement of accounts

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

The Jellyhearts Sales Assistant

Occupation

SERVICE CREW (FULL TIME/PART TIME)

Job Description & Requirements

WE ARE GROWING, JOIN OUR TEAM!

We are currently looking for dynamic and dedicated individuals passionate about F&B/cafe style retail to join our growing company in a friendly HALAL environment.
Be Part of a Dynamic Company that challenges & grows your potential.

FULLTIME /PART TIME SERVICE CREW

Full time Requirements:

. 5 days work week (Including weekends and public holidays)

. Working hours 11am to 9pm

. Basic Salary $1700-2000

Part time Requirements:

. 2-3 days per week including weekends and public holidays

. Working hours 11am to 9pm

. $9-11 per hour

· Able to speak in English, Chinese

. Greet and welcome customers, and promote our products to customers.

. Preferably with sales experience.

.Able to assist in some daily operations job, such as handling POS, keeping outlet clean and tidy, and preparation of goods.

Location: Chinatown Point (Easily accessible from Chinatown MRT)

Entitlement & Benefits :
· Competitive basic salary
· Career growth and opportunities
· Great learning opportunities
· Friendly working environment
· Paid Public Holiday
· Overtime Pay

We regret that only shortlisted candidates will be notified.

Interested applicants, please click apply or email your resume to [email protected], or you can drop a message to 8078 7046

Part-time Service Crews needed for Heavenly Wang.

Min 2 months commitment required.

Location:
Changi Airport

Responsibilities:
• Process customers’ orders and cashiering duties

• Food preparation and Coffee Making

• Clear plate and tables after customers have consumed the food

• Wash up the dishes and cups that were used by customers

Working Hour:
Minimum 3 days work week

Able to work rotating shifts of 7am to 1pm, 10am to 3pm, 5pm to 11pm

Salary:
$13 per hour until 29 Feb 2024

1 March 2024 onwards, $10.79 per hour

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Customer Service Booking Executive

COSCO SHIPPING Lines (Singapore) Pte Ltd

Singapore

Posted on

Job Highlights

Shipping Company in Raffles Place looking for Inward Transshipment assistant

5 days work week, mainly responsible for arranging transshipment cargoes from Singapore

Job Description

Requirement:

GCE "O" Level or Poly.

Must be able to work OT

Shipping line experience is preferred

Must be able to operate on Microsoft exchange, Microsoft excel/word

Good personality & must be a team player

Can start work immediately.

Renumerations 2.8K – 3K

Responsibilities for Customer Service Booking Executive

Ensure all booking is accepted within the 2hr KPI

Ensure all bookings is arranged correctly without errors

To be able to liaise internally & also with our HQ for the space requirements.

To be able to correspond with various agents from our vast network around the world

Report generating

Manage and organize records and files

Customer Care Specialist

• Issue Purchase Orders to the suppliers
• Issue invoices to the clients
• Being capable to take care of the ful cycle of sales order and issuing all the related documentation
• Maintaining the communication with the suppliers abd clients
• Handling communication and documentation with forwarders and suppliers
• Taking care of gathering forecasts from clients and prepare reports

Requirements

• At least 2 years of working experience
• Good communicattion skill

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] OR [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

Job Description

• Coordinate and monitor service arrangement. (Such as, Travel plans, accommodation, and VISA application etc)
• Handle administration and paperwork.
• Ensure efficient in assisting our clients with any requirements, handling feedback, provide direction and give suggestions.
• Prepare for consultation and recommendation report when required
• Handle clients’ mails, messages, and answering phone calls
• Supervise and ensure the smooth and efficient ongoing project
• Supervise on project budget, schedule, quality.
• Ensure clients receive an optimum level of service and care at all times
• Ensure vigilance of any service discrepancies
• Perform any other reasonable duties and responsibilities as requested by superior or management.

Requirements:

• Degree in Business Management/Project Management/Tourism/Hospitality.
• Min 5 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education, airport, or tourism industry.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Proficient in Microsoft office and Project Management
• Good attitude, strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proficiency in Word, Excel, PDF,PPT and other Window Office programs
• Proven experience as concierge, customer service or from hospitality related industries would have advantage for this role.
• Having Experience service VVIP or VIP

Student Hostel Customer Service

Location : Telok Blangah

Working Hour : 5.5 days, 1pm - 10pm from Monday to Friday, 1pm - 5pm on Saturday , Sunday OFF

Salary : $2200-$2500

Key Responsibilities

· Welcome new hostelites including arranging airport pickup, check-in and orientation

· Assist to manage disciplinary problems and provide counselling to ensure all hostel regulations are followed

· Assist to update hostel data including payment records

· Provide assistance to hostel students when needed

· Perform housekeeping tasks before new check-in, including removing and putting on bed linens, mattress protectors, blankets and curtains for washing.

· Report maintenance deficiencies and work with the operations team to ensure optimum services are provided to the students

· Perform any other ad-hoc duties assigned by Manager/Supervisor

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Front Desk Officer

• Working Hours: Monday to Friday (7:45am – 5:15pm) + alternate Saturday (7:45am – 11:45am)
• Salary: $1800 - $2400
• Working Location: Ubi

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

Duties and responsibilities:

- Develop and maintain positive relations with tenants via regular and proactive communication.

- Manage tenants complaints and work to resolve them or provide feedback to Management

- Manage and schedule work order requests put in by tenants in a timely manner

- Coordinate with contractors for the works

- Respond to any emergencies promptly to minimise disruptions to tenant’s business

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

Requirements:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 2 years of experience

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to be on rotational weekend duty and answer texts (eg Tenant complaints and enquiries) outside of normal office hours.

• Working hours : Monday - Friday (8.30am to 6pm) / Alternative Sat : 8.30am to 1pm
• Salary: $2000 to $2300
• Location: Near to Ubi MRT (Focus One)

Responsibilities:

• Answer Customers enquiries from phone calls, email.
• Issue invoice
• Arrange deliveries
• Quotations
• Part time cashiering duties

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Working days: Mon - Fri (8.30am - 6pm) (Work Overtime)

Work location: Novena / Clarke Quay

Salary: $3,000/month

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Singaporean
• Have an excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities

• Oversee inbound and outbound cargos and operation activities
• Managing transportation arrangements and coordination
• Coordinating with the warehouse operations team based on customer requirements
• Supporting the team in daily reporting, including inventory, warehouse, and distribution tracking
• Generating monthly billing reports for transportation and warehouse customers and handling system invoicing
• Assisting the warehouse team leader/manager in implementing quality control and continuous improvement initiatives
• Monitoring bonded (duty unpaid) cargoes and reconciling inventory with Singapore Customs records
• Maintaining accurate inventory levels and conducting cost-saving measures

Requirements

• At least 2 years experience in logistics industry

Other information

• Work location: Pioneer
• Working hours: Mon - Fri (9am to 6pm)
• Salary: Up to $3k + Allowance + Bonus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

about the company

Our client is a leading provider of innovative technologies and solutions for all areas of human health, from prevention to diagnosis and treatment. As a total healthcare company with over 20 years of experience in Singapore, our client is committed to improving the lives of patients worldwide.

about the job

• Scheduling and Coordination of Field Service Engineers for PM / Sales Support / Breakdown calls / Installation & commissioning for Service Engineers
• Creation of jobsheets
• Handle requests from Service Engineers & support them on parts requests
• Sales Order Entry for Supplies/Parts and Accessories
• Contract invoicing
• Responsibe for allocation & upkeep of Company registered vehicles for service usage
• Checking of Technical Service Engineers OT forms for monthly submission
• Support in completing any risk assessments required at customer’s sites

skills and experience required

• Diploma / Higher NITEC in Engineering / Supply Chain / Business or equivalent
• Schedule duty roaster for field service engineer
• Understand client requirement and able to convey to field service engineer
• Hands on enough to be on site for the coordination (if need be)
• Basic understanding of revenue, profit, and margin
• Proficient in Oracle, Salesforce, MS Office (excel is a must-have)
• Willing to work around Ubi / Macpherson / Kaki Bukit area

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Remote - Republic of Singapore

Location: Singapore (Remote)

Salary: 40,000 SGD - 60,000 SGD + 10% Performance Bonus (DOE & Geographic Location)

*This position is remote and not eligible for relocations. All positions must reside within the country listed within this job description.

About the Role:

Applied Value Technologies is seeking a Triage Specialist to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into Application Support team, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the Application Support team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations!

About You:

We are looking for someone to:

• Provide efficient support on product and integration issues, and ticket triaging.
• Follow detailed processes and workflows to support engineering teams.
• Support service Request Management.
• Support content creation, content update, and knowledge management.
• Solve basic admin, and configuration issues in SFDC.
• Rapidly diagnose, investigate, and resolve or troubleshoot issues and refine them into clear, concise communication and documentation.
• Communicate effectively with engineering teams to identify solutions to recurring product issues and improve on-the-ground engagement quality with cross-functional partners.
• Effectively and concisely communicate technical resolution, workarounds, or product confusion to bug reporters and/or engineering teams.
• Efficiently and effectively execute SOPs and develop and maintain the knowledge base.

We want someone who:

• Is a collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Actively investigates to get relevant information
• Demonstrates proactive and professional communication skills with all stakeholders and partners
• Maintains a professional, adaptable, and respectful manner
• Provides high quality service to all users

Some stuff you need:

• 1-2 years of hands-on technical application, product support, or business process experience.
• Familiarity with Salesforce - Service Cloud (some knowledge of Case Management, SOQL, LWC, read through Apex Code, Live Agents, and WhatsApp)
• Experience operating with SLAs in a client-facing role in a production support environment.

Nice to have:

• Bachelor’s degree in computer science, Business, or a similar area
• Salesforce (Service Cloud) and Mulesoft qualified, certifications, etc.
• Experience in techno-functional Salesforce and Mulesoft integration in a hands-on support role
• Application development and ERP implementation experience.

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Service Delivery

Execute after sales business activity preventive & condition based maintenance, trouble-shooting, repairs andcommissioning.

Actively coordinate with operation supervisors for optimal service potentials from regular customer interactions.

Proactively involve in self learning and practical exposure for continuous competence and productivityimprovement.

Maintain high level of personal leadership on safety and quality on work performed as well as documentations.

Reports early any technical/contract/quality/program/cost issues to management, along with recommendationsfor resolution

Requirements

• Diploma, ITC or equivalent in Electrical/Electronicsengineering with at least 5 years hands on repair andservice experience on electrical equipment.
• Experience on LV & MV VFD will be an advantage
• Strong electrical or electronics engineeringfundamental knowledge. Knowledge on theory,structure, application, testing methodology andcomponent fault diagnosis/analysis will be addedadvantage.
• Strong self-discipline with initiative and learning spiritwith positive attitude, team work and responsibility.
• Effective spoken and written communication in English.

• 5 days, 9:30am - 6:30pm
• 3 days WFO, 2 days WFH - (Subjected to changes and number of meetings in office)
• Location: Eunos
• Salary: $2,600 - $3,200

RESPONSIBILITIES

• Plan, coordinate and execute events
• Devise and improvise systems and processes for event support
• Prepare and handle event logistics
• Manage programme portfolio
• Consolidate critical data and generate reports
• Train and supervise event support assistants
• Maintain relationships with stakeholders (coaches, customers and participants)
• Provide administrative support for events management

REQUIREMENTS

EDUCATION & EXPERIENCE

• Proficient in Microsoft Office
• Open to evening and weekend shifts
• 1 year experience in event management.
• Experience in Trading (Stocks, etc) and/or running events is a plus.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Coordinate and monitor service arrangement. (e.g Travel plans, accommodation, and other document application etc)

• Handle administration and paperwork (e.g Marketing research, Meeting mints, etc).

• Ensure efficient in assisting our clients with any requirements, handling feedback.

• Prepare for consultation and recommendation report when required

• Handle clients’ mails, messages, and answering phone calls.

• Supervise and ensure the smooth and efficient ongoing project.

• Supervise on project budget, schedule, and quality.

• Ensure clients receive an optimum level of service and care at all times.

• Ensure vigilance of any service discrepancies.

• Perform any other ad-hoc duty as requested by superior or management. Not limit to perform Household Duty (i.e Regularly monitor maintenance work, Financial record, and shopping list etc. )

Desired Profile:

• Experience as concierge, customer service or from hospitality related industries would have advantage.

• Self-motivated and open-minded with ample cultural awareness and eager to work in a multicultural environment.

• Proficient in Microsoft office (Word, Excel,PPT and other Windows programs)

• Good attitude, strong communication, interpersonal and customer service skills.

• Excellent judgement, attention to detail and ability to handle confidential information.

• Having Experience service VVIP or VIP will have advantage.

Responsible for the provision of accessible, timely, effective, efficient and professional quality service to resolve problems and to delight customers.

1) To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight customers.
2) Be available to take calls.
3) Polite and professional service.
4) Prompt response to queries via voicemail / email / fax.
5) Accurate assessment/ resolution of problems. 6) Provide first level support to troubleshoot and solve technical problems.
7) Regular updates for follow up actions & problem status.
8) Escalation of problems to second level as per work instructions.
9) Work to improve processes where applicable.

10) Work with Team Lead to feedback and / or improve processes

Job Description

· To provide support and application for Wafer Sort & Testing Related Equipment.

· Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

Qualifications / Requirement

· Diploma in Electrical / Electronic Engineering.

· Preferably with experience in Vacuum Technology and/or Wafer Testing.

· Excellent written and verbal communication skills, customer service oriented, self-motivated and able to work independently.

· Result oriented and able to work well under pressure.

· Travelling required.

Customer Support Specialist

• Working Days: 5 days Monday – Friday
• Working Hours: | 9am – 6pm
• Location: Pioneer
• Salary: $2,600 – $3,000 + $200 Transport Allowance

Job Description:

Warehouse operation management

• To manage inbound and outbound cargos and operation activities.
• To be responsible for maintaining acceptable and accurate inventory levels.
• To communicate and coordinate with warehouse operation team according to customer requirements.
• Handle Transportation arrangement and co-ordinations.

Team management

• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
• Work on monthly billing report for transportation and warehouse customers and do system invoicing.
• Communication with customer to receive orders and enhance customer satisfaction.
• Willing to take challenges and work offsite for different projects in the future.

Quality control and continuous improvement

• To assist with warehouse team leader/Manager for quality control and continuous improvement.
• To propose to warehouse team leader on continuous improvement schemes.
• To conduct the cost saving within the team.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.
• Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.

Job Requirements:

• Diploma in Logistic Management / Supply Chain / Business Management.
• Minimum 2 years’ experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279