Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of managing service office
• Ordering office supplies
• Handling office Tenants and Vendors
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Responsibilities:

• Collaborate closely with stakeholders and analyse inputs from customer satisfaction survey results
• Identify improvement opportunities through process re-design, automation development or system improvements.
• Manage a team of Service Desk Agents and Team Leaders to ensure optimal performance
• Manage duty roaster
• Ensure documentation on access control procedures, work instructions and configurations are accurately maintained
• Review and manage IT Service Desk services Service Level Agreements
• Handle customer’s feedback and ensure prompt and effective resolution

Experience:

• Diploma or Degree in Computer Science / Information Technology
• Minimum 5 years of Service Desk relevant experience in operation management of contact center / service desk
• Minimum 3 years’ experience managing Service Desk agents
• Hands-on experience on End-user Computing, Active Directory, Office365
• Good interpersonal, communication and organization skills
• Analytical and problem-solving skills with the ability to work autonomously
• Preferably ITIL Certified with knowledge of ServiceNow

[Order Number: 401257]

Responsibilities

• Process Management: Handle quotations, purchase orders, sales orders, and update customer price books. Maintain an effective filing system for documentation.
• Customer Consignment & Inventory Management: Manage customer consignment programs, maintain stock inventory, and oversee stock movements.
• Delivery Coordination: Ensure on-time deliveries for both internal (engineers) and external customers by working closely with customers, vendors, and engineers to meet delivery requirements.
• Customer Relationship Management: Build and maintain strong relationships with customers and business partners, and attend to inquiries promptly.
• Vendor & Partner Collaboration: Collaborate and negotiate with vendors and partners to ensure smooth operations and customer satisfaction.

Requirements

• At least 1 year of Sales Coordinating/Customer Order Processing experience.
• Proficiency in MS Word and Excel is required.
• Candidates with knowledge and/or experience in operating ERP system are preferred.
• Proficiency in Mandarin language to process mandarin documents and liaising with Mandarin-speaking stakeholders.

We regret that only shortlisted candidates will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.
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EA Personnel Name: Yap Zia Xin
EA Personnel Reg. No.: R22109263
EA Licence No.: 07C5771

About the Company
This company is a renowned provider of advanced medical simulation products and training solutions used by hospitals, emergency services, and educational institutions worldwide. With a strong focus on innovation and quality, they support healthcare providers in enhancing patient safety and outcomes through realistic training environments.

About the Team | Manager
You will be part of a dynamic Service Department that offers ample opportunities for professional development and growth. This role reports directly to the Service Manager for the ASEAN region.

About the Job
With their expanding presence in the APAC region, they are seeking a Field Service Engineer & Network Specialist to provide exceptional technical support and service. You will be responsible for:

• Installing, troubleshooting, and maintaining medical simulation equipment (both hardware and software) at customer sites.
• Providing timely solutions to technical issues and maintaining accurate records of service requests in the CRM system.
• Collaborating with Project Managers, Sales Teams, and other stakeholders to define hardware, software, and system specifications before installations.
• Conducting network setup, software updates, system reimaging, and repair work both in-house and on-site as required.
• Delivering installation, integration, documentation, and training to support the operation of hardware and software in various customer network environments.
• Traveling up to 40% throughout the year to customer locations as required.

Skills and Experience Required

The ideal candidate will possess the following qualifications:

• A degree in IT, Electronics, or Electromechanical disciplines with at least 3 years of relevant experience.
• Strong project management skills and the ability to work in a customer-facing role.
• Proficiency in networking and IT skills, particularly in network administration and TCP/IP protocols.
• Excellent interpersonal, analytical, problem-solving, and negotiation skills.

Highly Desirable:

• Previous field engineer or network support experience.
• Strong commitment to customer satisfaction and ability to think critically and analyze systems.
• Experience managing and prioritizing multiple tasks and meeting deadlines.

If you are eager to join a team committed to making a positive impact in the healthcare industry, where your technical skills will directly contribute to advancing patient care and safety, this could be the ideal role for you!

To apply online, please click on the appropriate link.

Alternatively, please contact Johari Masod at +65 8282 1340

EA: 94C3609 / R1109554

YOUR RESPONSIBILITIES:

• Handle incoming enquiries from customers
• Prepare quotations with support from our product / project engineers
• Following up with customers on quotation status
• Processing of sales orders, preparation of invoices and delivery arrangements
• Co-ordinate with customers and schedule service jobs for our service engineers and technicians
• General administrative tasks

WHAT WE WILL BE LOOKING FOR:

• Minimum NITEC or equivalent. Alternatively, candidates with experience in sales of technical products will also be favorably considered.
• Sales oriented, independent with a positive working attitude
• 2 to 3 years relevant experience is preferred
• Proficient in MS Office

We are specialist equipment and systems supplier in the following fields:

• Gas & Flame Detection
• Flow Metering
• Remote Asset Monitoring

The successful candidate will be provided with continuous training and will have excellent career advancement opportunities in line with our continued business expansion.

Interested candidates, please apply online by clicking “APPLY NOW”

• Salary Range: $2.4k - $2.8k
• Working Days: 4 days
• Working Hours: 12-hr rotating shift (7.30am-7.30pm, 7.30pm-7.30am)
• Location: Toh Guan Road

Responsibilities

• Responding to intrusion alarm system activation
• Performing maintenance service, commissioning of alarm systems.
• Attending to customer request on alarm and card access systems
• Conducting patrols at night

Requirement

• Possess at least a Higher Nitec
• Valid class 3 license
• 1-2 years relevant working experience
• With Enhanced Basic Security certification will be an added advantage.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Description:

Manage order processing and ensure high customer satisfaction by handling

orders, inquiries, and maintaining exceptional service.

Manage order processing and ensure high customer satisfaction by handling

orders, inquiries, and maintaining exceptional service.

Key Responsibilities:

• Serve as the primary contact for customer inquiries.

• Process and manage customer purchase orders, stock returns, and liaise with stakeholders for smooth delivery and fulfilments.

• Generate packing lists, monitor account credits, and maintain customer account details.

• Manage credit/debit transactions and handle ad-hoc tasks as needed.

Job Requirements:

• 1-2 years of relevant experience.

• Diploma in Business Admin/Marketing or related field. Ability to work independently and under pressure with strong organizational skills.

• Proficiency in English (Mandarin preferred), strong communication skills, and familiarity with Microsoft Office and SAP/Navision.

Additional Responsibilities:

• Resolve customer complaints and improve service procedures.

• Provide feedback to management to enhance products and services.

Benefits:

• Team Sales Target Incentive

• 14 days of Annual Leave.

• Group Medical & Hospitalization Insurance.

• AWS and Variable Bonus

Working location: Pandan Loop

Working days/timing: Monday to Friday (8.30am to 5.30pm) and Alternate Saturday (8.30am to 12.30pm)

Salary: Up till $2700 basic + $200 monthly incentives + Variable Bonus + AWS

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Title: Finance Executive (BYD)

Responsibilities:

• Establish and manage financial processes, systems, and controls to ensure compliance with Singaporean regulations and best practices.
• Manage day-to-day financial operations, including budgeting, forecasting, financial reporting, and cash flow management.
• Conduct financial analysis and provide insights to support strategic decision-making and resource allocation.
• Coordinate with external stakeholders, including investors, financial institutions, and regulatory authorities, as needed.
• Oversee the preparation of financial statements, tax filings, and other regulatory compliance requirements in accordance with Singaporean laws and regulations.
• Lead financial planning and budgeting processes, working closely with department heads to align financial goals with business objectives.
• Monitor key performance indicators and financial metrics to track progress and identify areas for improvement.
• Provide financial leadership and mentorship to other members of the finance team, fostering a culture of excellence and continuous improvement.
• Full Set Accounts, issuing tax invoice, commission invoice and others finance related transactions.

Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Proven experience in a finance leadership role, preferably in a startup or high-growth environment in Singapore.
• Strong understanding of Singaporean financial regulations, practices, and tax laws.
• Excellent analytical skills and attention to detail, with the ability to interpret financial data and trends to inform decision-making.
• Proficiency in financial management software and Microsoft Excel.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements.
• Entrepreneurial mindset with a passion for innovation and driving results.

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering
• Preferably 3-5 years’ experience in service/engineering position in Oil & Gas / Process industry

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

☑ Basic $ 5500 - $ 7500 + Allowances up to $ 1, 100 (Transport & Mobile & Standby) + OT + AWS + Variable Bonus

☑ 5 Days, Flexi Hours (1 standby required once in every 2 months)

☑ Location: Island-wide (Parking & ERP Fully Claimable)

☑ MNC - Medical Device & Equipment Manufacturer

☑ Good Benefits & Career Prospect

Job Responsibilities:

• Install, calibrate, and maintain angiography equipment.
• Perform inspections, preventive maintenance, and repairs.
• Provide advanced technical support and training.
• Maintain service records and ensure compliance with safety standards.
• Mentor junior engineers and travel to customer sites as required.

Job Requirement:

• Diploma or Degree in Biomedical Engineering, Electrical Engineering, or related field.
• 3-5 years of experience with medical imaging equipment, especially angiography systems.
• Strong troubleshooting and customer service skills.
• Ability to travel and respond to service calls on short notice.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Yvette Kam Soo Leng

Registration: R22107492

Are you a skilled and driven Marketing and Communications professional looking for an exciting opportunity? Knight Frank, the leading international property consultancy, is seeking a talented individual to join our in-house Asia Pacific marcoms team based at Ocean Financial Centre, Singapore.

About Knight Frank:

With a rich history dating back to 1896, Knight Frank has established itself as a global leader in the real estate industry. We provide expert agency and professional advice across the Commercial, Residential, and Rural sectors. Our extensive network spans over 400 offices in 48 countries, ensuring our clients receive unparalleled service and guidance.

Role Overview:

As a Global Service Line Marketing Director, you will play a crucial role in developing and executing comprehensive marketing strategies to position the Knight Frank Capital Markets team, promote our global flagship research reports, manage client communications, drive social media engagement, oversee regional events, support Public Relations initiatives, curate content, and lead the Capital Markets Marketing Committee. You will work closely with cross-functional teams to ensure effective project management, maintain content calendars, and drive the performance and overall success of marketing campaigns.

Responsibilities

• Research Marketing: Project manage global flagship research report campaigns, including maintaining research and content calendars, and overseeing the marketing and distribution of reports.
• Client Engagement: Develop and execute strategic marketing plans to drive brand positioning, client engagement and lead generation. Develop a framework to prioritise target accounts, create account-based marketing plans, and track progress against marketing and business development activities for regional and global business lines.
• Content Strategy and Creation: Develop content strategies and oversee the creation of engaging and compelling content for various marketing channels, including digital, social media, website, print, and multimedia platforms. Ensure consistent brand messaging and positioning across the network.
• Internal Communications: Develop and implement internal communication strategies to engage, disseminate key information, and align teams across the network. Manage internal communication channels, such as newsletters, Global Life contributions and quarterly town halls.
• Integrated Marketing Campaigns: Plan and execute integrated marketing campaigns, coordinating efforts across different channels, such as email and social media, to maximize their impact and effectiveness.
• Event Planning and Management: Plan and oversee the Capital Markets team events, including conferences, roundtables, and webinars. Coordinate logistics, manage budgets, and ensure events are successful in meeting pre-set objectives.
• Public Relations: Support the rollout of global Public Relations initiatives and drive Public Relations activities to enhance brand visibility of key stakeholders.
• Content: Curate global and regional content that can be utilized for client communications and broker-led communications.
• Team collaboration: Lead and inspire the Capital Market steering committee meetings, actively contributing, providing insights and making recommendations.
• Analytics and reporting: Monitor and analyse marketing campaign performance, KPIs, and ROI. Provide regular reports and insights to the management team, recommending improvements based on data-driven analysis.
• Stakeholder Communication: Build and maintain relationships with key stakeholders, including clients, partners, industry influencers, and vendors.
• Industry Monitoring: Stay updated with industry developments, market trends, and competitor activities to identify opportunities and develop proactive marketing strategies.

Requirements

• At least 8 years of relevant experience
• Strategic Thinker: Ability to think strategically and develop effective marketing plans to drive brand positioning, client engagement, and lead generation.
• Project Management Skills: Capable of managing global flagship research report campaigns, including maintaining research and content calendars, and overseeing the marketing and distribution of reports.
• Real Estate Knowledge and Genuine Interest: A strong understanding of the real estate industry and a genuine interest in the sector are advantageous. Your familiarity with real estate trends, terminologies, and market dynamics will enable you to create content that resonates with our clients and showcases our expertise.
• Strong Stakeholder Management Skills: Effective stakeholder management is crucial in this role. You should possess exceptional interpersonal and communication skills to collaborate seamlessly with internal teams, executives, and external stakeholders. Your ability to gather insights and incorporate them into content creation will contribute to consistent messaging and a cohesive brand voice.
• Positive and Growth Mindset: Demonstrates a consistently positive and embraces challenges as opportunities for learning and development. Maintains a can-do attitude that inspires and motivates others.

• Salary Range: $3K-3.5K
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: Toh Guan Road

Responsibilities:

1. To be responsible for achieving monthly sales target set:

• To source for new projects from new and existing subscribers
• To carry out sales presentations and negotiation
• To prepare security designs and proposals
• To secure contracts and to achieve the individual sales target as agreed with the Account Manager

2. To carry out post-sales activities:

• To provide customer service and to manage customer relations.
• To coordinate the installation of secured contracts, including the application of telephone lines.
• To coordinate with Technical teams on installation and commissioning work to ensure jobs are carried out within the given time frame and to customers’ satisfaction.
• To chase for and follow up on the status of payment from customers.
• To participate in all customer rapport program agreed by Customer Service Dept.

3. Sales related duties and task:

• To collect and share useful market information collected from external parties eg. market /competitors’ information.
• To participate in marketing and/ or new business development activities as assign by the Account Manager

4. Responsible for overall safety performance when executing daily works

Requirement

• At least a Diploma with 1-2 years direct sales experience in the service industries.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

· Full /Permanent job open to Junior or Senior level

· 5 days/Office working hours

· Salary Range: $2,000 - $2,800 per month ++ (basic salary + monthly/quarterly bonus pay-out base on performance)

· Working location: Bukit Batok office

At iLaser Pte Ltd, you will work together with numerous customers from various industries and take on a great number of responsibilities from the start. You will be rapidly build up a wealth of experience by dealing with various customer requests. Furthermore, we will offer you career opportunities that suit your professional development path.

Responsibilities

• Install new products, and test them to ensure they are working correctly
• Educating the client on how to use and maintain their device
• Perform maintenance and provide customer support
• Diagnose problems and come up with solutions to repair them
• Order parts needed for repairs if needed
• Fill out detailed reports and keep records on services that have been performed
• Explain issues with equipment and repairs to customers
• Build and maintain relationships with customers

Requirements

• Min. Higher Nitec in engineering in any field, with or without work experience all welcome to apply
• Excellent communication, interpersonal and diagnostic skills
• Working knowledge of the equipment needed for the job
• Ability to work independently without much supervision
• Posse valid Class 3 driving licence is a MUST

9am to 5.45pm

Boon Lay Way

Job Scope

• Plan & schedule local & onsite overseas service activities

• Plan calibration equipment scheduling, loaning, shipping for onsite local-regional service jobs.

• Manage service contracts with timely renewal before expiry of existing contract.

• Create end user quote service & simple opportunities in close coordination with After-sales.

• Create quotes for service jobs (local/ regional) for calibration, onetime jobs, relocation etc.

• Prepare & process after-sales orders including parts & accessories with production division.

• Verify order confirmation & coordinate with producing division on customer delivery timeline.

• Facilitate shipment of parts & accessory orders in liaison with customer & partners.

• Prepare invoices & shipping documents

• Other ad hoc duties assigned

Requirements

• Minimum 5 years of working experiences in service coordinator.

• No experience in order processing or shipping is needed as training will be provided.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

(Hiring for new branch at BUKIT BATOK area)

IF YOU ARE looking for...

• Career advancement with work-life balance;
• Substantial flexibility in workplace;
• Creative performance bonus;

Responsibilities:

• Serve as one of a key contact for machine installation and services;
• Assist on technical training to customers;
• Excellent communicate skills to interact with suppliers and customers;
• Solid technical knowledge to provide professional solution on customers’ inquiries;
• Other Ad-hoc duties as required by the superior;

Requirements:

• Obtain min. Diploma in Engineering (any fields) or equivalent;
• Someone without relevant working experiences also welcomes to apply as on-job training will be provided;
• Pro-active, possess technical and problem-solving skills with attention to details;

How to apply,

Please submit your application together with your comprehensive resume, not limited to the education background, career history (if any), current and expected salary(if any), and availabilities to commence work by ‘Apply’ the link.

(We regret to inform you that only shortlisted candidates will be notified)

Semiconductor and Automation Company

• 5 days work
• AMK
• AWS, VB, Annual leave, medical and dental claim

Job Scope:

• Install, test, and commission new equipment at customer sites.
• Assemble, service, troubleshoot, repair, upgrade, and perform preventive maintenance on equipment.
• Handle other assigned technical tasks.
• Provide and maintain excellent customer service.

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering.
• Minimum 2 years of hands-on experience in equipment servicing and repair.

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

Location: Singapore

Office Work Setup: Hybrid
Availability to Join: ASAP

Job Overview:
We are seeking a highly skilled and dedicated Senior Service Engineer specializing in Data Center Automation (DCA) to join our team in Singapore. As part of a dynamic environment, you will play a crucial role in providing technical leadership and coordination for service activities related to medium engineering complexity. You will ensure that engineering and service disciplines within the AMC sites are efficiently executed, aligning with contract specifications, quality standards, and safety requirements.

This role is ideal for someone with deep knowledge in the data center domain, particularly in handling 800XA control system, and who thrives under pressure, providing 24x7 support with a commitment to solving problems and maintaining customer satisfaction.

Key Responsibilities:

1. 24x7 Service Delivery:

• Provide technical support and troubleshooting for the data center customer installed base in Singapore.
• Ensure timely service delivery with a 2-hour SLA, resolving issues both remotely and on-site.

• Collaborate with project teams during installation, commissioning, and site activities, providing hands-on support to address engineering errors and commissioning challenges.

• Serve as the technical Service lead, offering guidance across engineering disciplines included in AMC projects.
• Foster knowledge transfer from Project Engineering teams and share best practices across different projects and disciplines.
• Develop and implement standard processes and tools.

• Maintain and manage relationships with key customers, identifying new sales opportunities and ensuring customer needs are met.
• Provide specialist support and advisory services for the Sales team.

• Prepare all necessary documents and reports for customer approval.
• Ensure timely reporting of work done and follow-up on outstanding issues.

Challenges:

• Provide 24x7 availability to meet tight schedules and budgets.
• Deliver exceptional service support to customer sites on a rotational basis.
• Navigate the complexities of data center engineering, a rapidly evolving field.

• Experience:
• 4-6 years of experience in data center operations or similar domains.
• Strong background in DCS project engineering or service, particularly with 800XA system.
• Experience with Data Center Automation projects, specifically BMS/EPMS/CMS, is an added advantage.
• Technical Skills:
• Familiarity with data center terms, terminologies, and control systems.
• Competency in Microsoft Office tools and basic computer literacy.
• Personal Attributes:
• Strong interpersonal, organizational, and communication skills.
• Customer service-oriented mindset.
• Ability to work under pressure, managing tight schedules and on-call duties.

Edith Patisserie is one of the leading bakeries in Singapore with a specialisation in unique buttercream cakes and bakes.

We are expanding our team and we are looking for a passionate and dedicated individual to join our team and make a difference by delivering the best customer service we can offer to our clients.

· Engage with current and new clients via email, WhatsApp and social media to facilitate order enquiries.

· Manage orders placed by clients on our website

· Manage customer feedback and service recovery.

Requirements:

· Some experience in customer service industry

· Proficient in managing comms channels like WhatsApp and email

· Well-organised with good time management

· Personable and professional

· Work well in a team environment

Sounds like you? Join us today!

Job Type: Part-Time

Salary: $12-15/hour

Available shifts:

Flexi shifts, available shifts are from Mon-Sun, 9.30am-6.30pm.

Ability to commit to 4-hour shifts for 5 days a week is preferred.

Location: 275 Outram Road, S169064

• Position : Customer Service Coordinator (Coordinating/ Quotation/ Manufacturing Industry)
• Location : Tai Seng Ave (10 minute walk from MRT)
• Working hours : 5 days a week Monday to Friday. 830am to 530pm
• Salary (commensurate with experience) : Up to $3700 + Commission + Performance Bonus + 14 Days annual leave
• Duration : Permanent
• Industry : Supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries.

Main Responsibilities:

• Direct telephone contact or email with international and domestic customers:
• Give pricing and delivery
• Enter order via ERP systems
• Follow up and expedite orders/ shipments
• Promote sale of service parts.
• Process all domestic/international credits and follow up on outstanding non-receivable parts.
• Process and coordinate all repair orders with customers and work closely with our U.S head office.
• Process all invoice billings for parts department.
• Process replenishments for the off-site warehouse
• Process all incoming domestic and international email for price quotes.
• Enter customer orders into ERP systems.
• Other duties assigned by the Customer Service Supervisor or Service Parts Manager.

Requirements:

• Minimum 1 to 3 years of experience in customer service industry
• Minimum O-Level, Diploma in any field or its equivalent
• Proficient with Microsoft Office or related software.
• Ability to stay calm and excellent in handling difficult customers
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

· Attend to walk-in customers

· Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)

· Assist in customers’ enquiries and ensure Bank’s service delivery standards are met in achieving total customer satisfaction

· Prospect and introduce customers to the Bank’s products and services

· Educate and migrate customers towards our digital platform

· Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback / escalation / complaint

· Ability to understand issues and appropriately escalate to Management in a timely fashion

· Ensure compliance with all regulatory requirements

· Contributes to self and team effort by accomplishing related results

-Communicate in Mandarin with Chinese Speaking Clients

Responsibilities

• Greet visitors and manage their inquiries.
• Distribute incoming mail and send out daily and registered mail.
• Arrange and prepare documents for local and international courier services.
• Organize and sort procurement documents.
• Handle daily deliveries and manage office supplies.
• Source items and manage purchasing and inventory.

Requirements

• “O” Levels & above
• Min 1 year working experience in general or purchasing administration
• Proficient in MS Software

Additional Details

• Contract: 6 months
• Location: Yishun
• Working hours: Mon - Fri (9am - 6pm)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
• Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Responsibilities:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a reputable luxury fashion house that has retail stores all over the world and is currently looking to build their SG / MY teams to handle the markets directly

Working Schedule: 5 day work week (including weekends and public holidays)
Work Timing: Shift hours, no overnight shifts
Working Location: Tampines Central

• Attend to calls and queries regarding products and services, and delivering exceptional advice exceeding Client's expectations
• Attend to e-mail enquiries
• Attend to queries and feedback via Social Media (Facebook & Twitter)
• Assist in coordination and communication between Clients and various channels (Stores, Repair Centre, Client Services Overseas, RMS, Stocks etc)
• Coordinating events nationally and internationally, RSVP of VIP Clients and Media (Fashion Shows, Openings, Exhibitions)
• Outbound calls to Clients includes invites to events and Client Satisfaction Surveys

Requirements

• Min. 1 year experience in call centre environment.
• Strong communication skills in English and Vietnamese / Hindi / Punjabi to deal with the local speaking customers.
• Possess a good learning attitude and is customer service oriented.
• Has working knowledge in Microsoft Office
• Willing to work on weekends and public holidays as per schedule.

Interested candidates may send their updated resume indicating availability to [email protected]