Responsibilities:

• Diagnose and troubleshoot issues with marine engines, auxiliary engines, steering systems, and other components.
• Perform repairs on inboard and outboard engines, including fuel, cooling, and exhaust systems.
• Conduct routine maintenance to ensure all shipboard systems are functioning optimally.
• Maintain cleanliness of the ship and engine room while onboard.
• Provide detailed reports on work performed, explaining the nature of repairs and services to customers.

Safety and Compliance:

• Adhere to all safety protocols and regulations to maintain a safe working environment.
• Ensure compliance with environmental regulations related to marine service and repairs.

Documentation and Reporting:

• Maintain accurate records of services performed, including time, parts used, and labor.
• Utilize service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Collaborate closely with other technicians and service team members to ensure efficient workflow and customer satisfaction.
• Assist in training and mentoring junior technicians as needed.
• Perform any other duties as assigned.

Job Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or a related field preferred.
• Minimum of 2 years of experience in marine service and repair.
• Strong mechanical aptitude and problem-solving skills.
• Proficiency with diagnostic tools and marine service equipment.
• Knowledge of marine engines, auxiliary engines, and cargo pumps.
• Ability to read and interpret technical manuals and schematics.
• Capability to lift heavy objects and work in various weather conditions, performing physically demanding tasks.

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist

you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

- Deliver exceptional customer satisfaction through effective aftersales service.

- Implement core service processes to ensure high-quality service delivery.

- Manage and guide the team of technicians, ensuring their work is conducted efficiently and professionally.

- Coordinate with various departments to fulfill customer requirements, including timely delivery, quality repairs, customer service, and cost-effectiveness.

- Drive initiatives to streamline operations and enhance overall efficiency.

- Undertake additional responsibilities as required.

Job Requirements:

- Diploma, 'A' Levels, NTC 2/3, or an equivalent qualification.

- Minimum of 2 years of experience in the automotive service sector, ideally in a service advisor role or similar.

- Excellent communication and interpersonal skills.

- Possession of a valid Class 3 driving license is essential.

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

We are looking for a Service Advisor to provide excellent customer service, diagnose vehicle issues accurately, and recommend appropriate repairs for optimal customer satisfaction.

Why Join Us?

• Room for self-development and career progression as a growing workshop with an existing small team of Advisors
• Opportunity for internal promotion for employees with good performance
• Various company-sponsored external trainings to attend, given the current fast-changing automotive industry
• Commissions, AWS and bonus payout (bonuses subject to company and individual performance)
• Birthday and CNY leave entitlements on top of the mandated Annual Leave
• An engaging and nurturing working environment with on-the-job training by the Deputy General Manager and experienced seniors

Job Objectives:

• Attend to all requests from customers for modification, repair and maintenance jobs
• Make professional and appropriate repair recommendations to customers on necessary jobs
• Follow up with customers if necessary for additional issues

Core Responsibilities:

• Administer all documentation pertaining to costing, repair quotation and vehicle history files
• Assist customers in checking-in and out of their vehicles from the workshop
• Attend to phone calls, emails and drive-ins to address any customer concern
• Able to perform troubleshooting of basic faults and problems of vehicles
• Conduct transactions with system; walk customer through correction(s) and provide summary
• Communicate estimated completion time, regular updates and follow through on each customer vehicle
• Follow-up and ensure overall customer satisfaction with the work performed
• Effectively handle multiple priorities, organise workload, meet deadlines and perform detailed daily record keeping and reporting
• Recommend suitable packages and/or add-ons for customers
• Any other ad hoc duties assigned

Job Requirements:

• Minimum NITEC in a related course of study with at least 2 years of relevant experience in the automotive field
• Diploma Holders in a related course of study will be at an advantage
• Computer literate and proficient in Microsoft Office, particularly MS Excel
• Ability to communicate effectively
• Strong attention to detail, organisational and time management skills
• Ability to identify and effectively solve problems
• Ability to learn new tasks and skills quickly
• Flexible, friendly, helpful nature & team player

Responsibilities:

• To manage & oversee overall F&B operation & inventories
• To upkeep cafe housekeeping, general cleanliness and hygiene
• To assist in taking care of cafe cats including grooming, feeding & cleaning
• To assist in customer service & orientation
• To assist in preparing, serving of food/beverages & cashiering
• Other ad-hoc duties required

Requirements:

• Comfortable with cats & able to recognize cat’s behaviour & handling practices
• Committed, responsible & well-spoken individual
• Proactive & detail-oriented
• Service-oriented, self-motivated & a good team player
• Must be comfortable meeting & interacting with people
• Willing to learn & pick up new skills for self-development
• Able to work 6 days weekly including weekends & public holidays
• Candidates to have at least 1 year of working experiences in vet clinics, animal shelters, cats or F&B related environment
• Food Hygiene Cert or barista/coffee skills is a bonus

Information:

1. Salary range: $2,500 - $3,000
2. Working hours: Mon - Thurs: 8:30am - 6pm, Fri: 8.30am - 5.30pm; Alternate Sat: 8.30am - 12.30pm
3. Working location: Jurong

Responsibilities:

• Understand customer concerns and recommend services and repairs of their cars.
• Advice on vehicle maintenance and warranties also schedule service appointment.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Provide update of vehicle status to customers throughout the service process.
• Review service and repairs together with customer after service completed.
• Attend customer’s enquiries and requests at service reception.
• Issuing job cards accordingly for proper documentation.
• Provide quotations and cost estimates for labor, parts, and additional services to customers.
• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicate with customers for approval to carry out additional repairs
• Liaise with workshop quality controller after completion of repairs to confirm the job done

Requirements:

• Possess class 3 license
• Experience in a Dealership setting environment.
• Attention to detail and delivering high level of customer service
• Knowledge of automotive repair and maintenance

Interested applicants, send in your updated resume by clicking “Apply Now”.

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

Job description

Key responsibilities

• Provide on-site installation, validation and commissioning of medical equipment and IT solutions.
• Experience in MS Window environment & application support
• Performance technical POC, Implementation, testing, training and support for system installed.
• Perform hand-on on-site troubleshooting, service and repairs.
• Provide high level technical support to external customers at their location.
• Interface with cross functional work teams such as field applications, customer support/services, product management, and marketing/ sales.
• Product Demonstration- Craft and deliver impactful product demonstrations that showcase the capabilities and benefits of our ultrasound systems
• Create and maintain service information in the company enterprise database.
• Timely and professionally handle field service calls and issues arising from the field service visits.
• Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
• other duties commensurate with the capabilities of a System Service Engineer.

Qualifications

• Diploma or Bachelor’s Degree or equivalent technical qualifications in electronic or Biomedical or IT Engineering.
• 2-3 years of experience in service and maintenance of medical capital equipment.
• Working knowledge in Computer networking.
• Working knowledge in MS Office, Excel.
• Training will be provided both locally and overseas.

Job Description & Requirements

Job Description

· Provide administrative support to the Sales Team and the Marketing Team.

· Preparation of quotation/ sales order.

· Prepare Delivery Order

Requirements

· Required Language(s): English, Mandarin (Required to co-ordinate with Chinese speaking associates

· Able to start work immediately

· Team player with strong work ethics, initiative, strong communicating and negotiating skills and ability to multi-task under tight deadlines

· Self motivated and ability to work independently with minimum supervision

- Manage customer accounts relating to warehousing and logistics requests.

- Responding to customers' emails and requests for inventory and delivery requests.

- Maintaining accuracy of customers' inventory via WMS.

- Processing customers' order requests and co-ordinating with warehouse team for pick and pack process.

-Well versed in Excel and other basic PC skills.

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

AlwaysHired is mandated by our distinguished client in the logistics sector to recruit for Customer Service Officer (multiple headcounts). The work location will be based in the west region across a few different areas.

Job Responsibilities:

• Coordinate Warehouse activities
• Handle customers enquires across all touch points (email, hotline)
• Generate Pick list and Packing list from Warehouse Management System (WMS)
• Perform customer system SAP for inbound and outbound activities
• Liaise with the internal operations team to meet customers’ requirements
• Inventory reconciliation between customer system and WMS
• Billing
• Assist in other ad-hoc assignment as may be required
• Fresh graduates can be considered

Job Requirements:

• Minimum GCE ‘N’/'O'/Diploma
• Singaporeans only
• Chinese language proficiency is required to communicate with regional Chinese-speaking customers

Benefits:

• AWS, Variable Bonus
• Competitive Annual Leave
• Regular office hours, overtime pay applicable should overtime be required
• Company Transport (to and fro) provided at selected pick-up points (near MRT station)

We regret to inform that only shortlisted candidates will be contacted.

Ong Jian Fu (Keith) | EA: R1327244

About the Role:

Works with customers to provide solutions that fit those individualized situations and prioritize their needs at each step of the process to ensure customers satisfaction for retention.

Roles and responsibilities:

• Attend & follow up on customer enquiries including order status and provide troubleshooting assistance for orders
• Keep track of business documents and filing, ensure upkeeping of records maintenance requirements as per GDPMDS standards
• Maintain and upkeep SG customer contact database
• Support customer on service contract billing enquiries and complex issues
• Manage service contract and warranty tracking and devise plans on PM scheduling with customers
• Support accounts team in service contract billing related issues
• Support FS manager in service contract proposal preparation
• Monitor demo and loaner asset status & liaise with customers for logistic arrangements
• Assist in SG internal & external events preparation
• Support department in upkeeping customer satisfaction index
• Daily review on Genpact Service-Level Agreement reporting
• Any other duties as assigned

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• Hybrid home office work arrangements
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Possess a diploma or degree in any discipline
• At least 2-3 years in customer service related functions
• Experience in planning & scheduling
• Proven track records of thriving under fast moving environment

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

• LinkedIn - Olympus APAC
• Company website - www.olympus.com.sg

Handle Customer service function

* Order taking and entry to the AutoCount

* Customer Enquires

* General Admin duties

* Adhoc assignment

* Computer skill

* Team player

* Min qualification : ITE, N level or O level

* 6 days works

* 10:30pm to 7:30am

* Night Shift

* Location : Fishery Port Road

Our client is a global insurance firm.

Key Responsibilities:

• Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance to all regulatory and corporate requirements.
• Perform data entry on policy request - customer data management, change of address, updating of undelivered addresses and change of customer particulars/contact details.
• Attend and handle enquiries of the sections made through referrals promptly.

Requirements:

• Diploma or Degree in Business Administration, Information Systems or equivalent.
• Customer oriented with good interpersonal and communication skills.
• Independent and self-drive individual. Able to adapt to fast-paced work environment.
• Proficient in MS Excel and Word.

If you have what it takes, please send your resume to [email protected] or click APPLY NOW.

Data provided is for recruitment purposes only. Regrettably, only shortlisted candidates will be notified.
Business Reg No : 200611680D | Licence No : 10C5117 | EA Reg No : R2199023

The Job Description

Reporting to the Nurse Manager, candidate will be responsible to carry out all administrative and operational duties through:

• Attending to patients and family members, preparation of inpatient admission documents and arrangement for the appropriate personnel to attend to patients.
• Prepare of discharge documents; obtaining follow-up appointments; planned admission listing and notifying relevant parties on patients discharge and dispatch documents/forms/notes.
• Handling enquiries and requests from patients, patient's relatives, visitors, colleagues and the public.
• Performing clerical duties required for ward operations and cross-covering of wards.
• Assisting to update patient's information, ward charges, patient diets, porter requests and housekeeper requests into the computer system.
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma in any discipline/GCE 'A'/'O'/'N' level or Higher NITEC in Business Studies/ NITEC in Service Skills
• Prior experience in healthcare, hospitality or customer service industry will be advantageous
• Customer-oriented with good communication and interpersonal skills
• Proficient in Microsoft Office applications
• Have Healthcare and SAP experience would be an added value
• 5 days work week (Monday to Friday; 8.15 am to 5.30pm) & 1 half Saturday (8.00am to 1.00pm) a month.
• Singaporean Citizens/ PR only

Business Registration Number: 202342719W.

License Number: 23C2002.

EA Personnel Registration Number: R23119217

Job Responsibilities:

• Coordinate reporting requirements for Sales Cos to enhance the operational efficiency of Contact Centre activities.
• Analyse customer feedback and data to identify trends and opportunities for improvement using logical reasoning and interpretation skills.
• Present insights and findings to management and stakeholders in a clear and structured manner.
• Assist in the execution of customer experience initiatives and projects.
• Collaborate with cross-functional teams, including Online Support, Repair Operations, Marketing, and Information Systems, to ensure a cohesive and effective customer experience.
• Serve as the secretariat for the regional case management platform user committee.
• Undertake other ad-hoc tasks as required.

Job Requirements:

• At least a Diploma in Business Administration, Business Analytics, or a related field.
• Minimum of 2 years of experience in a customer-facing role, with a strong focus on customer service and satisfaction. Experience in a contact centre or regional/multi-location customer experience role is a plus.
• Good organizational skills with the ability to juggle multiple priorities in a fast-paced setting.
• An inquisitive mindset and a strong sense of ownership over responsibilities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Excel (e.g., PivotTables, VLOOKUP) and PowerPoint.

Interested applicants please forward your updated resume to [email protected] or click on “Apply Now” button.

Liang Kai Yan Cayenne (R1874693)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

Our client manufactures and designs innovative environmental instruments that drive sustainability.

• Provide service and spare parts quotations to customers enquiries.
• Performs in-house repair and on-site commissioning for various gas and water quality analyzer, CEMS and AQMS.
• Troubleshoot analyzer and advise customers on the best solutions in accordance with standard procedures and safety guidelines of the company.
• Create and maintain strong relationships with customers and provide good support.
• Support in Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for projects.

Requirements:

• Degree in Mechanical/Electronics/Electrical Engineering or equivalent.
• At least 3 years working experience in the analytical instruments.
• Strong knowledge on gas analyzers, CEMS and water quality analyzer.
• Possess own transport, transport allowance will be provided.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Key Skills:

• Excellent written and oral communications

• Organized and methodical

• Strong analytical skills

• Identify and recommend process improvements to improve efficiency and effectiveness

• Ability to derive actionable outcomes from data

Job Objectives

IT Operations Service Support Analyst for IT Infrastructure Platform Services department's Business Units key focus on Resource management, HC / FTE budgeting, seating and space management, audit/compliance support and resource related reporting.

Key Responsibilities

· Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access

· Work closely with hiring/line managers to manage the on boarding and off boarding of staff

· Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.

· Other improvements and automation initiatives to improve existing process and functions.

· PPM management and reporting

· Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension

· Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.

· Support other operational resources managing Reporting & Analytics deliverables.

· Manage and support floor logistics.

· Maintain seating plans for GIPS occupied floors.

· End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments

· Ensure process documents are organized, updated and maintained on sharepoints or shared folders

· Support with transformation initiatives when required.

· Support employee engagement initiatives, eg. training and special projects/assignments

Key Requirements (Must Have)

• Proficient in Microsoft Excel with VLOOKUP and running macros
• Familiarity with vendor and invoice management processes
• Proficient in using PowerPoint for creating presentations and reports
• Independent, proactive and self-starter with excellent interpersonal and communication skills.
• Strong analytical and good problem solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Strong written and oral communication skills
• Organized, methodical and detailed
• Able to multitask and handle multiple priorities
• Able to work independently and in a team
• Dedicated and hardworking with high degree of accountability and integrity
• Good follow up in tracking updates from various parties for closure on a week to week basis.
• Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.
• Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.
• Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

• Experience working on SharePoint Page Design and SharePoint Workflow creation
• Experience creating reports using data dumps/extracts from SharePoint
• Previous work experience in on boarding and off boarding
• Previous work experience in audit, risk and compliance work.

Location: North-east, Singapore

Working hours:

Mon to Thur: 7am to 4pm (inclusive of 30 min lunch break)

Fri: 7:00am to 3:30pm (inclusive of 30 minutes lunch break)

Job Responsibilities:

• Front Counter Concierge Service – Perform reception duties such as handling telephone and walk-in enquiries/requests from students, parents, vendors and other stakeholders, issuing keys and forms (e.g. GIRO, FAS application forms) to students/parents.
• Attend to injured/sick students, provide basic first aid to injured students and compile injuries log. Accompany the injured student in an ambulance to hospital, serve as the main point of contact for the injured and leave the hospital only upon handing over the student to his/her parent/guardian.
• Maintain records/reports for front office enquiries, telephone enquiries and lost-and-found items.
• Support general office administration including sorting/recording incoming mails and staff/student-related items, distributing fliers/other materials to teachers’ letter racks, stamping of results slips, laminating documents (e.g. student/school certificates) and making announcements via PA system (e.g. snack breaks) etc.
• Support document checks for MOE FAS applications.
• Support logistical arrangement for meetings, school events and activities, ordering of refreshments for meetings/school events/activities and pantry management (ordering and distribution of pantry items).
• Liaise with vendor for bus transport/booking arrangements.
• Perform any other duties as and when assigned by school.

Requirements

• Competent to handle tasks and responsibilities assigned
• Able to work independently and in a team.
• Pleasant personality, positive and cheerful attitude and good communication skills.
• Candidates trained in first aid are preferred.

Only shortlisted candidates will be contacted.

AlwaysHired Pte Ltd

Tan Fei Yin Winnie

EA Reg No: R1325976

EA Licence No: 24C2293

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

We're on the lookout for talented, driven individuals to join our ever-growing family!

Job Responsibilities

• Always maintain a polite and helpful demeanor when dealing with inquiries from clients, customers, or colleagues
• Ensure all payments are properly accounted for and discrepancies are investigated and resolved promptly
• Safely store cash and ensure it is deposited securely according to company procedures
• Follow financial protocols and ensure compliance with accounting standards
• At the end of each shift, reconcile payment collections with the report generated by POS machines
• Other ad-hoc duties as assigned from time to time

Job Requirement

• Minimum GCE N Level with 1 year of Customer Service experience in retail / F&B
• A good team player, possess a cheerful personality and a positive attitude
• Meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of work

Other Information

• Company Transport Pickup @ Jurong East / Boon Lay
• 4 days work, 2 days off (fixed)
• 10am-10pm, 10pm-10am (2 hours break)

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Scope

• Taking accurate and correct orders from the customers
• Provide customer service at an exemplary level upholding the professional image of the company
• Stay engaged with customers to ensure a positive customer experience
• Provide product advisory, answer to customers enquiries, and explaining orders over the phone
• Maintain and update customers’ records on timely basis
• Update clients with any changes of delivery schedules and providing alternatives

Requirements

• Min GCE N/O/A Levels or Diploma in any fields
• Prior customer service experience would be advantageous

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

We are looking for 40 Customer Service Interviewers

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

We're on the lookout for talented, driven individuals to join our ever-growing family!

Job Responsibilities

• Always maintain a polite and helpful demeanor when dealing with inquiries from clients, customers, or colleagues
• Ensure all payments are properly accounted for and discrepancies are investigated and resolved promptly
• Safely store cash and ensure it is deposited securely according to company procedures
• Follow financial protocols and ensure compliance with accounting standards
• At the end of each shift, reconcile payment collections with the report generated by POS machines
• Other ad-hoc duties as assigned from time to time

Job Requirement

• Minimum GCE N Level with 1 year of Customer Service experience in retail / F&B
• A good team player, possess a cheerful personality and a positive attitude
• Meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of work

Other Information

• 4 days work, 2 days off (fixed)
• 10am-10pm, 10pm-10am (2 hours break)
• North Region

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)