NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The NSS Technical Support Executive is responsible for providing effective IT/AV technical support role, in relation to the generic desktop/ laptop PCs, mobile devices, Audio Visual (AV) equipment, as well as NTU campus software. This includes problem diagnosis, configuration, installation, and general troubleshooting of IT/AV systems and applications, adhering closely to the Service Levels Agreements (SLAs) and policies set by the organization.

Responsibilities:

• Provide on-site Level 1 & 2 Support in relation to IT/AV- related service disruptions at the Common Teaching Facilities (Lecture Theatres, Tutorial Rooms and Meeting Rooms), One Stop Tech Lounge and Schools/Faculties.
• Diagnose and troubleshoot IT/AV equipment faults and application errors, to restore service provision.
• Troubleshoot technical problems of low to medium complexity, resolution to resolve these incidents.
• Assist in replacing generic IT/AV equipment parts and peripheral components for servicing, as required, and liaising with multiple vendors.
• Provide IT/AV technical support as assigned, in response to ad-hoc manpower request from Local Units (including providing AV support for events, video conference/ meeting/ interview support).
• Respond to all technical emergencies raised by NSS Service Desk.
• Provide face to face IT support by appointment at One Stop Tech Lounge.
• Facilitate processing and tracking of other administrative activities.
• Document IT/AV related problems and resolution procedures in Knowledge Base for future reference.
• Maintain technical documentation related to configuration of IT/AV equipment and components.
• Carry out Asset management in accordance with NTU policy and procedures. Keep track of the IT/AV asset movements at the respective storeroom locations.

Requirements:

• Minimum GCE “A”-levels / Diploma in Information Technology with 2 years of relevant working experience
• Proficient in problem diagnostics and resolution, with the ability to work autonomously
• Good working knowledge on desktop operating systems including Windows 10 and above, Macintosh OS, and associated generic applications
• Working knowledge on other IT domains, including software, hardware, servers and network operations
• Working knowledge in handling/operations on audio/video equipment and its infrastructure
• Preferred experience on programming, ServiceNow, data integration and ITIL Certified

· Design and produce printing artworks/FA according to customers’ requirement

· Handle telephone calls and emails

· Ensure diligent follow up, negotiate and close sales with customers

· Provide administrative support to sales team inclusive of preparing sales quotation, issuing of job sheet, artwork approval, etc and filing of documents

· Coordinate timely delivery of goods

· Liaise with production on print job requirement

Job Description

• Understand, plan, customize unique travel proposals for our clients.
• Arrange tour transportation and accommodation.
• Reservation for hotel and create an itinerary and local attractions to our client's expectation.
• Interacts with local and overseas travel agents.
• Check-in of passengers going overland, Malaysia.
• Adhoc duties as assigned by superior.

Requirements

• Min. 3 years of related working experience.
• Customer service-oriented with good communication skills.
• Team player and able to work independently.
• Experience in the Travel Industry

Interested candidates, please write in with your full resume to

[email protected] or call 8186 5254

Walk in interview at #03-09/10 NOVENA SQUARE,SINGAPORE 307683 (Time: 3pm to 5pm)
*Singaporean Only
or
WhatsApp Ms Kelly for interview - 9137 9145

Working Days/Time

4 days work week (included one weekend)-10am-9.45pm (split shift)-$1850.00

5 days work week (included one weekend)-10.30am-9.45pm (split shift)- $2200.00

Role and Responsibilities
• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude
• Help customers to settle down and also take their orders by answering questions about the menu.
• Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping, mopping floors & sanitizing
• Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
• Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.

Work Experience requirement
• 1 to 2 years of hospitality related experience
• Or even with no experience but with the passion for the industry

Preferred Skills
• Customer service
• Should have pleasing personality
• Excellent guest service skill.

Benefit
√ Attractive Salary Packages
√ Sales Incentive
√ Referral Incentive
√ Performance Bonus
√ Medical&Dental Benefits
√ Training&Certification
√ Career Advancement
√ Annual Leave (from 8 days)
√ Birthday Vouchers

To Apply:
WhatsApp: 97596952 and fill in the Form details on the whatsapp.

*We regret to inform you that only shortlisted candidates will be notified.

*We are a Non-Halal Japanese Restaurant.*

Position Summary

This role responsible for order fulfilment process

Job Description :

• Track and review all incoming orders, ensuring that all technical and commercial details are

correct for order processing.

• Process all orders timely and accurately into the ERP system.

• Coordinate with all internal and external stakeholders to ensure the smooth execution of

orders.

• Expedite orders to meet customers’ requirements.

• Acknowledge customers’ orders timely and ensure a high level of responsiveness to

customers’ requests.

• Review all backlog orders on hand and proactively escalate potential late orders to

stakeholders/higher management to mitigate risks on late deliveries or non-performance.

• Forecast all backlog orders and ensure monthly forecast targets are met.

• Respond to all customers’ enquiries timely.

• Handle, manage and escalate customers’ complaints and escalation.

• Work with sales closely to manage customers’ accounts.

• Feedback on customers’ needs and requests.

• Work with customers on their credit hold issues to clear roadblocks for shipments release

and delivery.

• Comply to company rules and policies on all businesses (Trade and Intercompany)

• Ensure all record retention.

• Prepare presentations and participate in business meetings.

Job Requirements

• Diploma / bachelor’s degree in supply chain / Logistics, Business Administration or

equivalent

• At least 3 years relevant working experience in a manufacturing environment

• Microsoft Office and ERP System

• Knowledge on international trade compliance rules and regulations.

• English - Excellent verbal and written communication skills for handling english speaking people

• Independent and able to work with minimal supervision.

• Possess sense of urgency and good time management

• Possess good problem-solving skills!

• Able to handle customers of different cultures.

• Able to work in fast paced and dynamic environment.

Job Descriptions:

• Your main responsibility is to ensure that the settlements activities for treasury products (Securities and Cash) are correctly and timely executed within the market/currency cut-off times and liquidity treasury constraints where applicable
• Liaise with internal/external stakeholders and clients for any discrepancies timely.
• Ensure all queries and escalations are managed in a timely manner
• Make sure settlements are done according to risk and compliance guidelines/requirements including embargoes/sanctions alert management
• Establish and maintain a strong working relationship with internal and external stakeholders
• Drives process improvement and system automation.
• Drive new ways of working and behaviour across organisation to deliver faster, better, cost-efficient customer (internal and external service)
• Participate / Support in projects, business-driven initiatives and UAT
• Ensure compliance to Department and Bank’s operational risk and regulatory requirements.
• Continuous participation to “Growing the Team”: formalisation of team procedure, training, coaching colleagues, brainstorm ideas for any occasions, creating a fun environment among others)

Period:

• 3 Months Contract

Location:

• Tampines

Working Hours:

• 9am to 6pm, Monday to Friday

Salary:

• Up to $3,000 (depending on experience)

Job Requirements:

• Degree holder with good knowledge of Treasury products (e.g. Securities, Derivatives, FX/MM) preferred
• Good understanding of Front to Back Trade operational processes especially settlements of any treasury products is an advantage
• Understand the principles of financial transactions, methods of payments and potential settlement/delivery issues
• Exhibits good communication and interpersonal skills, flexibility and accountability
• Ability to work in a fast-paced environment with good time management
• Able to work on public holidays and selected weekends (rotational)
• Innovative mindset and constantly on the lookout to improve efficiency
• Proficient in Microsoft Office applications

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Mon to Fri office hours

Ang Mo Kio

Job Description:

• As a Call Centre Supervisor, you will be responsible for delivering exceptional customer service and support through various communication channels, including phone calls, emails, and live chat.
• Your primary goal will be to ensure customer satisfaction by addressing inquiries, resolving issues, and providing accurate information in a timely and professional manner.
• This role requires strong communication skills, empathy, and the ability to handle challenging situations effectively.

Job Requirement:

• Diploma or equivalent
• Previous experience in customer service or call center roles is a plus

Interested candidates please email your resume to [email protected]

Jonathan Lim Jia Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

Job Description:

• To receive and make inbound & outbound calls from/ to customers.
• To handle all calls in a professional and courteous manner.
• To attend to customers' complaints and escalate complaints to supervisor, if necessary.
• To undertake adhoc tasks as and when assigned.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates please email your resume to [email protected]

Jonathan Lim Jia Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

Patient Sevice Associates ( In Hospital SOC Settings)

- several openings

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities/ requirements :

• Counter Registration
• Perform registration and screening of patients
• Call-centre environment, must have call centre, and/or healthcare/nursing/SCDF experience.
  Advantageous to have code blue and triage experience.
• Minimum with GCE O Levels qualification or equivalent
• 5 days work week
• Required to work on some saturdays and a day off in-lieu shall be given accordingly.
• 3 rotating shifts including midnight shifts
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.
• 2-years contract

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

EnviroDynamics Solutions Pte Ltd

Anna Toh

Reg. No: R23118739

EA License No.: 12C6285

Email to : [email protected]

• Liaise with and auctioning incoming calls from customers, suppliers and Agents regarding shipments/bookings
• Manage Key Account customers, answering their enquiries and queries
• Tracing & Tracking Freight keeping customers updated at all times
• Plan and coordinate deliveries
• Acknowledge collections and bookings
• To maintain good relationship with existing customers
• To make sure costings are accurate and revenues are applied to each shipment.
• Declared Import & Export permit in compliance with Singapore Custom and other regulatory requirements.
• Customer oriented, proactive with good organisation skill
• 5 Days Week

ICE Lab Café – Ice Lab Café is a premium Korean dessert café serving snow flake dessert variety (Bingsu), coffee and other Korean food to customers. Originally found by a famous Korean celebrity, we bring the best of snowy flake bingsu dessert, Korean tradition and culture to our beloved customers. Our concept is care, love and fun and we treat our employees as equally important as our customers. Join us and become a member of our Ice Lab family.

Job Title: Full Time Service Staff

Job Descriptions: As a service staff you are responsible in the service operation of our outlet, which include –

• offering a friendly and efficient services to all customers; process guests orders to ensure that all items are prepared and served promptly;

• assists in setup and clear down of the front and back of cafe/restaurant operations;

• ensure food safety regulations are followed as according to NEA’s policy;

• promote and sell our range of snow flake dessert and other products to customers;

• attending to customers’ needs and enquiries;

• receiving and checking of inventory of goods and supplies;

• any and other assistance as required by the lab manager.

Requirements: Strong work ethics, communication and interpersonal skills. Willingness to learn and positive attitude. This position is a hands-on, customer focused role and as such we require someone with drive, efficiency and assertiveness, high initiative and positive attitude. Candidates with Food and Beverage, Retail and Customer Service experience a must (*barista experience is a plus). Only shortlisted candidates will be notified. Please forward detailed resume, last drawn salary, expected salary and date of availability.

Working hours :

- Rotational Shifts: 6.30am to 4.30pm or 2.00pm to 11.30pm

- 5 days’ work per week from Monday to Saturday (Off day will be on 1 Weekday and Sunday)

SALARY :

Contract duration : $2200 basic + $180 shift allowance

Converted to Perm staff : $2300 basic + $180 shift allowance after conversion

Location:

WEST
326 Clementi
55 Strathmore
701 West Coast
500 Corporation Rd (IRC)
275 Bukit Panjang
113 TECK WHYE


NORTH
761 WOODLANDS
365 WOODLANDS

CENTRAL
43 Bendemeer
19 Upper Boon Keng
201 Serangoon
TOA PAYOH WEST CC

EAST
105 BEDOK
935 TAMPINES
101 SIMEI

NORTH EAST
PUNGGOL OASIS TERRACE
114 HOUGANG

JD:

1. Adheres to principles and practice of infection control, health and safety

2. Ensures equipment is clean, safe and in good working order and reports any defects to CNM / RN in charge:

- Preparation of dialysis machine

- Removal of medical consumables items from dialysis machine

- Machine disinfection / Chair clean-up

- Labelling routine/adhoc blood test tubes

3. Replenishment of medical consumable items for daily usage including cleaning and preparing of working trollies, including of white bags preparation

4. Assists with pre/post dialysis specifications: weight, temperature and other vital signs of the patient

Requirement :

- No Educational requirement

- Able to work based on the shift hours

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Confinement Centre

12 hours shift (Rotating day and night)

8am to 8pm (Day shift)

8pm to 8am (Overnight shift)

Jobscope:

• Provide professional maternal and infant care advice and emotional support to postpartum mothers, and effectively communicate with postpartum mothers.
• Conduct thorough assessments of newborns, including vital signs, respiratory status, and overall health.
• Adhere to standardized nursing SOP (Standard Operating Procedures) and practical assessment forms, perform relevant maternal and infant care procedures (feeding, bathing, changing diapers for newborns).
• Establish a strong rapport with clients, exceeding their expectations by delivering personalized, high-quality services.
• Create a warm and comforting environment for mothers and newborns.
• Provide support to the nursing supervisor, complete tasks in a Emely and efficient manner.
• Conduct appropriate educational sessions tailored to the postpartum period. Assess and record clients' learning progress, make Emely improvements, summarize, optimize, and update educational materials regularly.

Requirements

• Min NITEC in nursing
• Min 2 to 3 years experience
• Experience handling baby will be an advantage
• Able to start work immediately

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Recruiter Ref code: #HKH

KEY RESPONSIBILITIES

· Provide first-level technical support for our products, including troubleshooting and issue resolution.

· Monitor and maintain the operational status of the datacenter infrastructure.

· Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.

· Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.

· Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.

· Document and report incidents, activities, and maintenance tasks according to standard procedures.

· Contribute to the continuous improvement of support processes and datacenter operations.

WHAT WE ARE LOOKING FOR

· Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.

· Strong understanding of IT infrastructure, including servers, networking, and storage systems.

· Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.

· Excellent problem-solving and communication skills.

· Familiarity with ticketing systems and ITIL best practices is a plus.

· Relevant certifications in IT support and datacenter operations are advantageous.

Responsibilities:

• Provide excellent customer service & administrative support
• Act as the main point of contact for any admin related issues.
• Support a team of service and operation staffs; receptionists, office assistants, cleaning team.
• Develop, review and improve service guidelines as per company policies.
• Planning, coordinating, and executing special projects
• May include event management activities.
• Proficient in writing reports and handling urgent projects from time to time.
• Any other adhoc tasks assigned by the Manager.
• Implement Safe Management Measures to provide safer working environment and minimize risks of COVID-19 outbreaks.
• Perform regular walkabouts and inspection to ensure common areas are always well maintained.
• Conduct inspections & checks to ensure compliance at all times.
• Attend to all emergency situations promptly.
• Showcase calm composure, build good rapport with occupiers and attend to their queries.
• Collate data, prepare incident reports accurately and on time.
• Identify relevant risks & proactively check and flag potential hazard to enhance security of the Building.
• Any other duties may be assigned.

Job Requirements

• Hospitality or customer service background.
• Experience in working at retail environment is an added advantage.
• Ability to work with minimal supervision & independent.
• Comfortable with walking/standing for long hours.
• Flexible with rotating shift (day shift).

Clinic Assistant / Patient Service Associate

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,300 – $3,450
Location: Multiple locations, to be discussed during interview

Responsibilities:

• Welcome and engage with patients, creating a warm and inviting atmosphere
• Assist chiropractors with patient assessments, including taking histories and spinal examinations (Including palpation, range of motion and postural assessment)
• Prepare patients for treatments, ensuring their comfort and safety
• Provide education and answer basic questions about chiropractic treatment procedures
• Schedule appointments, manage patient records, and handle administrative tasks efficiently
• Handling day to day customer service and clinic administrative duties
• Explain services and treatment programs to patients
• Other ad-hoc duties as assigned

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Admin Executive (Sales Support)/ Admin Executive (Customer Service)
• Working Location: Loyang Way (Transport provided from Tampines MRT)
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.15 PM)
• Salary Package: Basic Salary + Bonus (1.75 months)
• Duration: Permanent

Key Responsibilities

• Manage sales enquiries and prepare quotations for customers.
• Follow up on quotations for customers.
• Process Pick List.
• Provide general administrative and operational support to Sales team.
• Any other duties as and when assigned.

APPLY NOW!!!

• Min GCE 'O' level.
• Computer literate.
• Candidates without relevant experience are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #62241 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Key Responsibilities:-

You play a vital role in creating a memorable experience for all our passengers. As a Customer Service Officer, you will lead a team performing different roles such as check-in, greeting passengers upon their arrival and ensuring a smooth departure process.

Key Requirements:-

• Possess at least 2 GCE A level credits or a diploma in any discipline from a local polytechnic
• At least 1 -2 years of work experience in a customer service / hotel / lounge related industry
• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile

**Joining Bonus up to $5000

Do check with us the terms and conditions

• Provide IT technical support and troubleshooting of hardware, software, and networking issues for various users.
• To keep the software up to-date and responsive to the changing needs of each department.
• Establish, implement, and review IT policies, IT asset (hard and software) lifecycle policies, and standard and processes relating to the use, preservation and recovery of information assets to ensure proper usage, compliance and security
• Coordinate with vendors for provision of end-user support and escalate to vendor for desktop/laptop hardware repairs or software troubleshooting
• Develop and maintain installation and configuration procedures and system standards
• Set up AV/video conferencing prior to general meetings
• Perform inventory management and health check of software licenses, hardware, and other IT peripherals
• Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications
• Design and conduct IT user training on systems under the IT Department's purview
• To ensure that all computer systems provide uninterrupted service especially to Operations user through timely IT support.
• To ensure that back-up data stored in an off-site location is regularly updated.

• Provide printer equipment demonstration, installation and technical support to customers and sales team
• Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software
• Conduct regularly onsite equipment maintenance and servicing for members
• Develop training materials and conduct printer and software training to both external and internal customers
• Provide printing service support to customers and sales team
• Provide administrative support to ensure proper filing of service records

Job Description:

• Oversee building and data centre facilities : recording and reporting on the BMS / EMS / Fire D&P / Chiller / Electrical etc
• Administrator for preventative maintenance programs to ensure that equipment are properly serviced & maintained
• Maintain good documentation of facilities and / or equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Respond to emergency situation and be on 24x7 standby duty
• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
• Oversee new data centre projects as well as renovation and maintenance to existing space
• Responsible to handle site inspections / audits by external authority (eg. HDB/LTA/NEA/FSB)
• Scheduling and tracking of servicing jobs and vendor management on a day to day basis
• Maintain high customer service level standards
• Managed all facilities contracts

Job Requirements:

• Diploma/ Degree in Building/ Facility Management or any other related field with minimum 1-2 years of relevant working experience
• Must possess broad-based knowledge and skills in the areas of building technology, mechanical and electrical services and facilities management
• Must possess relevant experience in Data Centre facility management and vendor management
• Good interpersonal communication skills
• Project management is preferred
• Good ability to multi-task and job tracking skill

Interested applicants, please submit your updated resume in MS WORD format via Apply Now for immediate processing. Do include your availability, last drawn & expected salary.

**We regret that only shortlisted candidates will be notified. Thank you.

Ashlynn | R21100397

As a licensed moneylender, our main business product is money itself. We mainly deal with personal and business loans from clients, and coming up with a suitable repayment plan for every customer. You will be joining as a CSO who will be responsible for mainly:

Responsibilities:

1. Building relations with customer (interviewing them, post-sales service)

2. Liaising with RMs and come up with a suitable repayment plan

3. Screening of applicants (credit and financial evaluations)

4. Other adhoc tasks (briefings, meetings, etc)

Remuneration Package:

Salary: Basic + Commission ($3,000 - $4,000/month)

Leave: Up to 60 days (encashment option avail)

Benefits: Medical and Dental provided

Requirements:

- Candidate must possess at least a GCE “O” level certificate.

- No experience required, training provided.

- English and Chinese proficiency (verbal and written).

Locations:

Tanjong Pagar MRT, Lavender MRT, Nicoll Highway MRT

Core Key Responsibilities

•Investigate production issues, respond based on production defect severity SLAs

•Manage and respond to users on timely manner.

•Log incident ticket for production issues and user queries

•Follow up on defect and incident closure and meet incident closure KPI

•Make sure system availability as per respective agreed SLA

•Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully

•Provide support for annual Disaster Recovery (DR) exercise for supported applications

•Provide support to System Engineers on server level patches / upgrade as and when applicable

•Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor

•Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration

•Ensure application incident & task documentation is properly updated for each production release

•Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

•Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc

•Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

•Good to have understanding and experience of ITIL methodology [service operation]

Key Requirements

•Prior hands-on production support experience of OPEN Systems/AS4000

•Good support knowledge in either one of the retail or wholesale payment or customer information systems

•Willing to work in onsite shift-support model [24*7]

•Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation

•Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation

•Strong written, oral communication skills and able to manage user

•Ability to easily adopt to any technology / environment

•2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform

•Be able to work in fast paced and high-pressure working environment

•Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Mon to Fri office hours

hybird work arrangement, 3 day office, 2 days WFH. 3k, max 3.2k + 1 month completion bonus

1) After-Sales Services

• · Correspond with clients by phone, email or facsimile for projects and other related matters.
• · Key contact window for client’s procurement group for spare parts and supervisor requirement.
• · Work as an overall account manager for the assigned client/s.
• · Review commercial contract terms & conditions
• · Prepare quotes and PO, both technical and commercial.
• · Responsible for following the rules assigned for determining margin and other considerations.
• · Be proactive in liaising with customers/vendors, procurement and engineering department to prepare quotations, etc. for after-sales services.
• · Arrange & attend meetings with in-house engineers, sales persons, etc.
• · Coordinating with client & accounts team for timely preparing and processing of invoices. Responsible for tacking invoices and timely payments.
• · Timely reporting of business activities and sales forecast to business group.

2) Data Management

• · Record keeping of all the technical communication, history of equipment, Changes & upgrades
• · Enter data and maintain project records and files
• (Mainly in electronic copy, including hard copy)

3) Administrative Support

• · Support group leaders for carrying out administrative jobs, such as record keeping, taking notes and providing MOM, arranging for travels etc.

Min Diploma and above

No experience needed as training will be provided.

Interested candidates, please email your resume to [email protected]

Jonathan Lim Jia Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

Job Description:

• Plan and manage inspection program
• Oversee the management of Term Contractors i.e. Conservancy contractors, Security guards and Car Park Operators
• Preparation of ad-hoc reports required by the Agency
• Oversee the Process of Addition & Alteration works applications
• Maintain contactable after office hours
• Oversee and manage all the maintenance and ensure rectification of defects
• Oversee the management and ensure turfing & horticultural works and Pest Control inspection
• Issue works orders when necessary
• Attend to complaints by tenants and liaise with term contractors for repair works
• Oversee the management to Conduct regular inspections of the Property to ensure compliance with the terms of the tenancy/license and to enforce against breaches.
• Oversee the management of daily inspections of the Property to ensure that there are no illegal activities, including but not limited to illegal hawking, illegal occupation of premises, and gambling.
• Oversee the management of inspections to ensure no illegal occupation or misuse of vacant units.
• Oversee the management Conduct regular inspections of the Property on the cleanliness and ensure upkeep of general housekeeping of the site.
• Prepare specifications for quotations.
• Update promptly and ensure proper closure of cases on CMMS
• Monitor Key Performance Indicator
• Ensure compliance to all Service Level Agreement
• Oversee on the tenancy management for the property
• Any other duties assign by the Agency

Job Requirements:

• Estate/Facilities Management or other relevant fields from a recognized tertiary establishment with minimum 8 years relevant working experience in providing facilities management services.
• Good knowledge in Building Maintenance, Property Management and Mechanical/Electrical system.

Interested applicants please apply through this link:

https://eleave.cbm.com.sg/TimeSolution/Recruit/JobListing.aspx

We regret that only shortlisted candidates will be notified.

Thank you for applying.