Responsibilities:

• Greeting customers and taking orders
• Preparing food and drinks
• Presenting food and drinks to customers
• Cleaning tables and arranging cutlery
• Checking product or food quality
• Rectifying issues with food quality
• Cooperating and working in a team
• Following rules and regulations regarding health and customer service guidelines

Job Scope :

- Coordinate across various engineering competencies in order to develop the required technical solution for customer quotes.

- Analyze requirements (Customer and Internal)

- Decompose requirements into architectural blocks, I/O interfaces and system requirements/design that are assigned to various engineering team.

- Serve as central technical interface between the customers and the project team.

- Generate and manage product mechanizations and block diagrams

- Generate and manage requirements compliance matrix

- Including ASIL decomposition and cybersecurity control mechanism impacts

- Generate and manage Product Technical Documents to capture product requirements and implementation.

- Assist EE/ME with Bill of Materials for various electronics and power electronic products

- Estimate engineering related project development costs such as people, capital, and expenses

- Perform system level design of microcontroller-based modules for various electronics and Power electronics product

- Create customer technical review presentations as needed

- Support and review cost improvement ideas.

- Maintain industrial awareness of Automotive propulsion solution and technologies

Requirements:

- Degree in Electrical Engineering or equivalent

- 5 years’ of relevant working experience

- Experience in Electronic products design (Automotive or Power Electronics)

- Good foundation knowledge in hardware embedded systems

- Knowledge of electric and Hybrid electric vehicle drive systems and applications.

- Familiarity with Inverter, DCDC Converter, Onboard Charger, Battery Management System or Motor control

- Familiarity with ASPICE, Functional Safety and Cyber Security development an added advantage

- Familiarity with requirements management tool eg. Polarion, Doors, etc

- Familiarity high voltage power semiconductor device technology such as Silicon IGBT, SiC MOSFETs

- Must be comfortable working multiple programs in a fast-paced work environment.

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

As an Infrastructure Support Analyst, you will play a crucial role in ensuring the stability, reliability, and security of our organization's IT infrastructure. You will be responsible for diagnosing and resolving technical issues, implementing system upgrades, and providing support to end-users. This role requires strong problem-solving skills, technical expertise, and excellent communication abilities to effectively collaborate with internal teams and external vendors.

Key Responsibilities:

• Monitor the organization's IT infrastructure to ensure optimal performance and availability.
  Perform routine maintenance tasks such as applying patches, updates, and security configurations.
  Conduct regular system checks and audits to identify and address potential issues proactively.
• Provide technical assistance and support to end-users, including troubleshooting hardware, software, and network issues.
  Respond to service requests and incidents in a timely manner, escalating complex problems to appropriate teams when necessary.
  Document support procedures, resolutions, and troubleshooting steps for future reference.
• Administer servers, network devices, and other IT systems, ensuring proper configuration and adherence to security policies.
  Manage user accounts, permissions, and access controls in accordance with established protocols.
  Implement backup and disaster recovery solutions to safeguard critical data and minimize downtime.
• Collaborate with cross-functional teams to implement infrastructure projects, such as server migrations, system upgrades, and network expansions.
  Participate in planning, testing, and deployment activities to ensure successful project delivery within specified timelines and budget constraints.
• Coordinate with external vendors and service providers to troubleshoot issues, procure necessary hardware/software, and negotiate service contracts.
  Evaluate vendor proposals, conduct product evaluations, and recommend solutions that align with organizational requirements and objectives.
• Maintain accurate documentation of IT assets, configurations, and procedures to facilitate troubleshooting and knowledge transfer.
  Contribute to the development of knowledge base articles, training materials, and best practices documentation to enhance the IT support function.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in IT infrastructure support, preferably in a corporate environment.
• Proficiency in administering Windows and Linux servers, virtualization platforms, and networking technologies.
• Strong troubleshooting skills with the ability to analyze complex technical issues and implement effective solutions.
• Knowledge of ITIL framework and best practices for incident, problem, and change management.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with stakeholders at all levels.

Interested candidates may apply via email to [email protected]. All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Tang Swee Lung, Kenneth - R1548901
ScienTec Consulting Pte Ltd – 11C5781

POSITION SUMMARY

The primary responsibility is to process reservation requests for Marriott's global guests who are staying in Marriott's global brands of hotels.

Job summary

1. Process reservation requests and support of basic loyalty and customer care requests.
2. Handle incoming contacts for Marriott brands and assist customers with their booking needs or questions through voice and email channels.
3. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favorite travel company.
4. Identify guest reservation needs and follow sales techniques to maximize revenue.
5. Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines and case management.

Skills and Experience

We are looking for candidates who enjoy interacting with customers and a sales driven role.

1. Proficiency in spoken and written English and Korean (in order to handle enquiries and requests from English and Korean speaking guests)
2. Competent in multi-tasking
3. Goal oriented and enjoys interacting with customer
4. Experience in hospitality/travel industry, contact center environment or sales or customer service will be an advantage
5. Fresh diploma or ITE graduates are welcomed as training will be provided.

Responsibilities:

• Ensure efficient and smooth day-to-day function of the centre
• Provide exceptional customer service through answering the phone, and handling general enquires
• Promote compliance to ethical and responsible data use principles by ensuring necessary data is collected, accurately updated, and maintained in the systems
• Provide administration support and clerical activities for 3 satellite centres (Bedok, Cantonment and Woodlands)
• Ensure timely submission of reports to stakeholders.
• Adhere to the organisation’s financial management and procurement processes
• Maintain strong relationships with stakeholders and partners

Requirements:

• ‘A’ Levels/ Diploma holder
• Service-oriented
• Outstanding communication (verbal and written) and interpersonal abilities
• Pleasant disposition and able to work with others
• Proficient in the use of Microsoft applications (Office 365) and IT systems
• Possesses problem solving skills
• Independent in managing and executing work tasks
• Positive professional attitude, has initiative and is innovative
• Organized and resourceful

Work Location: Cantonment

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job Duties

• First contact point for consulting and support of all IT-topics

• Procurement, configuration and administration of hardware and software

• Training and knowledge transfer of IT topics for employees (and external customers)

• Participation in implementing strategic goals and projects

• Digitalization and optimization of processes in cooperation with other departments

• Tech leadership role in matters concerning IT

• Responsibility for measuring and improving the IT-service quality

• Implementing IT-guidelines and procedures

• Manage an inventory of all IT hardware assets

• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

• Any adhoc duty given by superviser

Job requirements

• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares

• More than 3 years IT experience

• Diploma holder in Information Technology; or equivalent

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Responsibilities:

1. Greet and assist patrons upon arrival.
2. Manage and coordinate customer queues efficiently.
3. Utilize the Point of Sale (POS) system for order processing, serving customers, and maintaining table orderliness.
4. Provide exemplary food and beverage service to guests.
5. Promptly address customer inquiries.
6. Maintain a high standard of customer service.
7. Ensure continuous cleanliness and hygiene within the restaurant premises.
8. Assist in monitoring and replenishing inventory.
9. Support chefs and cooks in the preparation of ingredients.

Work location: Central, West & East

5 work days/week, payable OT

44 hours per week. OT Payable

AL 14days

Other benefits:

-$80 monthly Performance Incentive (T&C applies)

-Profit Sharing Incentive

-Variable Performance Bonus

-2 Staff Meals provided

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

• Lots of Staff Benefits
• ✨Largest Internationally Recognized - Air Service Provider✨

· Industry/ Organization Type: Healthcare/ Medical

· Position Title: Healthcare Executive

· Working Location: Specialist Clinic (Cardiology )

· Working Hours: Mon–Fri 8.30am–5.30pm; Sat 8.30am-1:00pm

· Duration: Permanent Role

Job Description

To provide general quality patient management pertaining to the non-medical aspect of the clinic Such as:

- Patient registration in the clinic, scheduling of patients’ appointments including sending reminders

- Answering phone/SMS and email queries

- Coordinate booking of investigations, scheduling of procedures with hospitals, labs and other clinics

- Handle payments and prepare submissions for Medisave and insurance claims

- Preparing patients’ medications for doctor to check, and dispensing medication

- Assist in performing treadmill tests, ECGs and hook up Holter monitors, ABPs (training will be provided)

- Assist doctor during consultations / chaperone duties

- Handle patients’ complaints

To provide administrative work for the clinic:

- Maintain and update all patients’ records and in according to standard guidelines

- Assist in the daily running of the clinic and the upkeep of the clinic

- Any other administrative work involving patients’ care / records / the daily operation of the clinic

Job Requirements

· Minimum Diploma graduate

· Diploma in nursing or relevant healthcare major is an advantage but not necessary

· At least 1 year experience in hospital/ medical clinic operation/front desk duties

- Experience in submission of insurance and Medisave claims

· Proficiency with Plato and computer work

· Ability to speak additional languages besides English is an advantage

Location: Jurong East

Mon-Fri, 9am-6pm

Salary range: $4000++

Performance Bonus: 4-5 months

Transport Allowance

AL: 16 days & above

Responsibilities:

• Perform project design (including selection and sizing of equipment) and development activities according to customer’s specification.
• Understand scopes of HVAC work (to bid).
• Perform site surveys, site measurements, attend pre-bid walkthrough if need be. Attend tender clarifications/interview as and when required.
• Work with Manager in developing project plan, budget and schedule.
• Coordinate with relevant parties in preparing project proposals, tender submission/clarifications, and contractual documents. Regular interaction and follow up to ensure all projects are performed within allocated budget, timelines, and requirements.
• Work and coordinate with sales team to create quotations and follow up for service retrofit jobs.
• Source/liaise/negotiate with suppliers and vendors on quotations and requirements. Compile supplier quotation, assessment of quotations and prepare costing sheet.
• Maintain estimating logs and unit costs for all projects.
• Determine Bill of Quantity
• Any other duties as deemed appropriate.

Requirements:

• Diploma / Degree in Engineering
• Experience in HVAC / ACMV

Interested applicants please email your resume to [email protected] or WhatsApp 8407 2702

Chong Yeoh Choo
Assistant Manager
EA Licence No: 21C0845
Reg no.: R1437462

• Working Days: 6 Days [ Offday on Monday ]
• Working Hours: Tuesday-Friday 9.30am-5pm; Weekends, public holidays and school holidays [9.30am-6pm]
• Location: Snow City [ Jurong East ]
• Salary: $1,800-$2,200

Responsibilities:

• Photographers take pictures using digital or film cameras and equipment. Photographers may develop negatives or use computer software in order to produce finished images and prints.
• Greeting customers and assisting them in making purchases
• Identifying customers’ needs and matching these with available products or services.
• Maintaining the store’s neatness and arranging displays.
• Ensuring that the store is well-stocked.
• Receiving and organising new deliveries.

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English

We are growing and looking to build up our team to ensure our current operations run well and have the team ready for upcoming outlets.

WHAT YOU’LL DO

The bar and front-of-house is your domain and the lifeblood of the business.

You will be responsible :

• For learning the ins and outs of the menu,
• You will take pride in having a restaurant that is spotlessly clean and set up ready to ensure happiness to the waiting crowd. Preparation is important, so ensuring the restaurant and bar are spotlessly clean and ready to operate at its highest level is your responsibility.

While the physical aspect of the job is helping take orders, preparing drinks, and serving food, the main responsibility is creating an atmosphere of joyfulness and enjoyment.

We are looking for crew that can connect with the customer and ensure their needs are met and they feel taken care of.

WHAT YOU NEED

A knack and passion for hospitality and a desire to work to the best of your ability.

A positive attitude and the traits of a team player.

Interest in our offerings; we want you to be excited about what we carry and able to share that excitement with the customers.

Good communication skills, the comfort of chatting with customers, and knowing how to guide a conversation.

PERKS

We strongly believe that a happy team member presents the best experience to our customers.

We offer:

- Competitive base salary (at least $2,400 to start with)

- Service charge share (varies from $150-$250 monthly)

- Monthly sales target incentive program ($50 - $150 if sale target met)

- Annual leave, PH off days, sick leave, child care leave etc etc

- Overtime pay

- Meal allowance ($100)

- Attendance allowance ($50)

- Staff discount (up to 30%)

- 5 days work week

- Long Service Award (starting from $500)

LOCATIONS

Odeon Towers (near City Hall station)

Customer Service Officer (Aesthetic)

• Working location: Orchard
• Working Days: Monday - Saturday, 6 days - Sundays and PH OFF
• Working hours: outlet open from 11am to 8.30pm (Shift rotating 7-8 hours), depends outlets
• Salary: $2,000 - $2,500

JOB DESCRIPTION

Front Desk

• Handle incoming calls and phone enquiries
• Manage clients’ registrations, updating and keeping records
• Scheduling of patients’ appointments

Dispensary

• Performing cashiering duties
• Dispensing of products/medications
• Maintain inventory
• Sort, count, replenish product stock
• Assist manager in stock take process
• Maintain tidiness in dispensary area
• Handling purchase order and delivery order

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Comfort Design is the leading furniture supplier in Singapore, specialising in the supply of chairs and tables to restaurants, offices, schools, as well as to homeowners.

If you are passionate about what you do and is looking for a dynamic company, come join us.

To know more about us, please check out:

www.comfortfurniture.com.sg

www.facebook.com/comfortdesignfurni

Receptionist cum Marketing Admin

(Singapore – Eunos/Paya Lebar)

Responsibilities:

• Greet Visitors: Create a positive first impression by warmly welcoming customers and directing them to the appropriate person.
• Answer Phone Calls: Handle incoming calls, direct calls to the right individuals, and take messages when necessary. Maintain a courteous and professional phone demeanor.
• Handling Customer Inquiries: Respond to inquiries from customers courteously and promptly. Escalate issues to the appropriate personnel if needed.
• Monitor Social Platforms: Regularly check and monitor the company's Facebook and Instagram accounts for customer inquiries.
• Assist with Marketing Tasks: Update Website - product entries are added, modified or removed as required.
• Daily Drop-Off of Letters
• Upkeep the Reception Area

Requirements:

• Minimum educational level: N-Levels

• Minimal 1-year work experience in reception duties

• Ability to start work immediately or in short notice will be an advantage

• 5.5day work week with an additional Saturday off-day per month.

• Only Singaporeans

Benefits

· Competitive salary and attractive year-end bonus (up to 3 months)

· No OT needed

· Fantastic coworkers

· Bosses who listen and respect

· Conducive workplace environment

• Plan, supervise and deliver the program in accordance with program curriculum, centre policies and procedures, regulations and guidelines in the day-to-day operation of an early childhood development centre.
  
• Prepare and implement developmentally appropriate practices and age-appropriate teaching aids.
  
• Participate in staff meetings, centre activities, and staff development.
  
• Keep records of children’s progress and address children’s educational and developmental needs individually.
  
• Develop written plans to promote each child’s growth and development.
  
• Complete the progress reports of children for each semester and prepare a developmental portfolio for every child.
  
• Maintain a well-organized, safe and attractive classroom environment conducive to the optimal growth and development of children.
  
• Develop a positive relationship with each child and promote the development of self-esteem and self-discipline.
  
• Assist the Lead Teacher in planning and implementing the daily program of activities based on principles of child development and in accordance with the program’s curriculum.
  
• Establish a positive relationship with each child’s family and share information about the child’s day at the Centre.
  
• Assist Lead Teacher in conducting staff/parent conferences.
  
• Responsible for assisting Centre Leader and Lead Teacher in implementing parent involvement activities.
  
• Perform other duties as required or assigned by the Management.
  

$4,000 - $4,500
5.5days (Mon to Fri 10am-7pm | Sat 10am-2pm)
Farrer Park

Reporting to the Centre Director on administration matters This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, caps, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Able to teach primary school subjects will be an advantage

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Description

· Support BSD in engineering design and solution for Data Centre infrastructure setup

· Assist BSD in attending to requests from customers in bidding & tender potential project matters.

· Handle tender’s technical documents and specification requirements.

· Attending tender site survey, obtain and verify quotations from vendors for BSD and assist in negotiating contracts.

· Preparation of budget requirements for ad-hoc.

· Support Project Team on technical and conceptual design matters.

· Support Project Team on the clarification of scope, if required.

· Adhere to ISO procedures and standards.

· Handle ad hoc assignments or tasks as required.

Requirements

· 4 - 5 years relevant experience with industry knowledge is an advantage (Digital signage)

· Previous experience in a similar role

· Excellent communication skills – both verbal and written and presentation

· Results driven.

· Ability to manage a group of people and set business strategy and execute.

· Ability to set goals and deadlines and to manage to schedule and deadlines.

· Ability to manage multiple projects and priorities at the same time.

· Experience with MS Office tools required, including Excel, Word, and PowerPoint

· Some travel may be required.

· Ability to work in a fast-paced environment.

· Competitive Salary Packages

· Good Career Growth

· Location: Central Region

The Customer Service Coordinator assists account teams and customer retail locations to ensure accurate and timely completion of the sales order process. This role also serves as a contact for customer service-related inquiries regarding designated accounts and assists the Account Team in daily operations. (Reporting to Account Manager)

[Key Responsibilities]

• Process transactions, including sales orders, returns, and cancellations using internal ERP software

• Provide exceptional customer service by answering customer inquiries quickly and correctly

• Create and provide order acknowledgements to customers

• Communicate and coordinate with other departments, 3PLs, and customers to ensure effective and timely processing, delivery, and invoicing of orders

• Analyze customer inquiries, research solutions, if necessary, and provide suggestions for resolution to the Account Manager

• Collaborate with the Account Team to monitor and manage inventory • Approve and release sales orders for warehouse fulfillment and prepare shipping documents

• Maintain a thorough understanding of designated accounts, including product knowledge, in order to make effective suggestions to the Account Manager

• Prepare various account-related reports for the Account Manager to review

• Assist the Account Team with daily functions

[Key Accountabilities]

• Demonstrate ability to complete all tasks with a high degree of accuracy, attention to detail, and follow-up

• Ensure professional, accurate, and timely communication to complete tasks and resolve issues

• Analyze and problem-solve effectively and efficiently

• Work calmly and effectively in a fast-paced environment

• Establish and maintain relationships with customers

• Gather and disseminate information to and from multiple parties clearly and quickly

• Oversee all phases of assigned projects to ensure completion within budget and schedule

• Maintain a high level of confidentiality in all tasks

[Requirements]

• Associate’s degree in Business or similar field or 4+ years of experience in a related role

• 1-2 years of experience in high volume, fast-paced customer service role

• Proficient in MS Office applications, including PowerPoint, Excel, Outlook, and Word

• Excellent verbal and written communication skills in English and Korean to be in charge of Korean market

• Excellent organizational skills and ability to multitask/prioritize based on urgency

• Ability to quickly self-train on various programs, such as SharePoint, Yellowfin, and Pentaho

• Preferred experience with report-generating software, such as Pentaho

• Knowledge of the metric system, multi-currency transactions, time zones, and geography

[What They Offer]

• Health Insurance, Health Savings Account with company contribution, and Wellness Program

• Dental, Life, Accidental Death & Dismemberment, Short Term and Long Term Disability Insurance

• 401(k) with a company match

• Paid-time-off, including your birthday and paid holidays

• Break room stocked with snacks and drinks

• Comprehensive training and professional development program

• Company-sponsored outings, activities, and events

• Company-sponsored charitable events and donation

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

*EA Personnel Name: Cheon Jeongin

*EA Personnel Registration No.: 23C1740

*EA License No.: R23116971

Job Description

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc in order to address customers’ queries
• Assess customer’s interest, propose solutions/alternatives and solicit relevant feedback
• Familiarise oneself with and exemplify the organisation’s mission, vision and core values
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• Emails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.

Job Requirements

• At least 2 years of relevant experience
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• Able to work independently as well as in groups/teams with minimal supervision

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

"Join our extraordinary team at DONQ Boulangerie Francaise, with over a 110-years of tradition, founded in the heart of Kobe, Kansai, Hyogo Prefecture, and be a part of our legacy of excellence and innovation in the world of baking”

BENEFITS

======================================

Bonuses and Yearly Annual Increments

Annual Leave and Medical Leave Benefits

Amazing career growth and promotion opportunities

Leadership Allowances

JOB DESCRIPTION

=====================================

Want to be a valuable part of our team and make our customers happy? Join us at DONQ, where you'll have an important role in our bakery. Your tasks will include:

Cashier Duties: Handling cashiering duties accurately and quickly to help things run smoothly.

Helping Customers: Being friendly and helpful to make our customers happy.

Setting Up Displays:Using your creativity to make our bakery look nice and appealing.

Keeping Things Clean:Making sure the customer areas are clean and tidy.

Knowing Our Breads:Learning all about our different bread types so you can help customers.

JOB REQUIREMENTS:

=====================================

· 5 to 6 days work per week

· Minimally 1 day off a week, 6 days off per month excluding public holidays

· 8 hours work per day, 1-hour break time

· Able to work on weekends (Preferred)

· No experience required, new comers are welcome

· Hygiene certificate would be an advantage

Responsibilities:

• Support preventive and corrective maintenance works on equipment.
• Proper records of maintenance works in the section under charge
• Investigation of damage/accident and preparation of necessary report
• Liaise with owners on matters relating to maintenance works
• Conduct patrol checks on maintenance works
• Co-ordinate with departments on matters relating to maintenance works.
• Prepare, control of works procedure & check-sheets for maintenance works
• Report to superior on matters relating to the section
• Keep proper records and filling of works carried out.
• Control and study for reduction of breakdown ratio
• Preparation of necessary reports on relating maintenance works
• Ensure that maintenance work is being carried out
• Preparation of quotations for parts/renovation works Issue

Requirements:

• ITE/Diploma in any discipline
• Proficient in MS office
• Independent and a good team player.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Job Duties

- Perform general receptionist and administrative duties

- Perform data entry using Customer Relationship Management (CRM)

- Ensure proper documentation and filing system

- Excellent telephone etiquette

- Book and conform appointments via phone calls, and/or SMS

- Handle incoming and outgoing phone calls, divert calls to respective departments and jot down messages when required

- Attend to customer’s enquiries

- Manage customer’s appointment bookings

- To deliver all customer service with excellence

- Guiding and training new staff members to promote internal growth

Job Requirements

- Experience in retail or telemarketing experience will be an added value.

- Able to commit to working retail hours on weekdays (10.45am-9pm) and
weekends/public holidays (9.45am-6pm)

- Cheerful & out-going characteristic

- Customer-oriented.

- Have basic PC skills

- Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers)

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers’ insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

工作责任

- 执行一般接待员和行政职责

- 使用客户关系管理(CRM) 软件执行数据输入

- 确保适当的文件和归档系统

- 优秀的电话礼仪

- 通过电话和/或短信预订和确认客户的约定

- 处理来电和回电，将电话转接到相应部门并在需要时记下消息

- 处理客户的查询

- 管理客户的预约

- 提供卓越的客户服务

- 指导和培训新员工，促进内部成长

工作要求

- 有零售或电话营销经验将是一个附加值

- 能够接受在零售时间上班，周日（上午 10点45分至晚上 9 点）、周末和公共假期（上午
9 点45分至下午 6 点）

- 性格开朗外向

- 以客户为导向

- 具备基本的电脑技能

- 必须能够与说英语和华语的客户沟通

员工福利

- 底薪加高佣金

- 提供膳食和交通津贴

- 年度绩效奖金

- 医疗福利

- 工人保险

- 长期服务奖

- 不同类型的休假福利

- 职业发展和个人发展机会

- 舒适和优越的工作环境

We are an established leading paediatric therapy centre for children located in Orchard Road. We provide early intervention for children with special needs and children with developmental delays.

At Dynamics, we are focused on providing the best service for our customers. We are looking for people who care deeply about our customers. You are positive, motivated and want to work in a fast-paced energetic team.

Job Responsibilities

• Ensure smooth management and operation aspects of all the Centres.
• Manage a team of customer service executives/ office cleaners.
• Manage staff performance.
• Perform front line duties as required.
• Training of CREs service excellence or any admin training.
• Ensure prompt response to enquiries / or resolution to customer complaints (via phone / email / SMS / WhatsApp’s)
• Proactively build, maintain, and enhance relationships with clients and parents.
• Handle & resolve requests / grievances and complaints.
• Ensure standards and procedures are followed and maintained.
• Liaise with third party vendor on related matters.
• Participate in audit matters as required by government agencies.
• Perform supporting duties as assigned by management.

The ideal candidate would be:

• Degree holders in any discipline.
• 5 days week - Able to work from Tuesday to Friday 9am to 7pm. Saturday 9am to 6pm.
• Relevant experience in managing a team and/or customer service environment.
• Proficiency in MS Office and strong office administration skills.
• A fast leaner with a can-do attitude who can make independent judgement in challenging situations.
• A good team player with excellent verbal and written communications skills.
• Excellent organizational, interpersonal and conflict resolution skills.
• Strong analytical and problem-solving skills.

Interested parties, please send your RESUME to [email protected] with current & expected salary & date availability.

We regret only shortlisted applicants will be notified.