Creative Hearts is a music and performing arts school, located at River Valley and Pandan Valley. We place a firm emphasis on sparking creativity and promoting joyful learning especially for the early years. Our aim is to provide a nurturing, safe haven for children as they embark on their first exciting journey into the vibrant world of music and performing arts.

We're looking for a motivated, responsible and organized music school manager to run and grow our school and would love to hear from you if you have what it takes!

Roles & Responsibilities:

- Manage operations, with a focus on our new River Valley branch

- Liaise with parents, teachers, partners and stakeholders

- Develop and implement new SOPs

- Drive new enrollment through open houses, sales and marketing campaigns

- Manage recruitment and staff performance and welfare

- Ensure excellent customer service from all staff and teachers

- Teach lessons (must be able to teach one or more of the following programmes: Music & Movement, Vocals, Piano or Musical Theatre)

- Write lesson plans and develop curriculum aligned with our vision and mission

Requirements:

- Strong leadership skills

- Engaging likeable personality, friendly disposition

- Ability to interact with our expat clientele at our River Valley branch

- Fluent in English, eloquent and strong interpersonal and communication skills

- Attention to detail, meticulous and organised

- Responsible and pro-active

- Growth Mindset

- Diploma or Degree in Music or Performing Arts (advantageous)

- Be able to work on Sunday (and preferrably Saturday as well)

Why Join Us:

- Potential for growth

- Caring, positive environment

- Join a team of passionate musicians and performing artistes

- Ability to make a difference in young lives

We will consider candidates with no music or teaching experience but are strong in operations or experienced in managing a school.

We look forward to hearing from you!

Unfortunately only shortlisted candidates will be notified.

Location ; Harbourfront

Position ; Senior/Executive -Aged and Ancillary Service Regulations & Transformation / Regulatory Analytics

Hourly Rate:

Executive - $10.50 (Diploma with 0-2 year of working experience)

Senior Executive - $13.00 (Diploma with at least 3 years of working experience)

Contract period : Immediate (1 year)

For temp staff working for periods of 3 months or more, they are entitled to benefits.

• Total duration for engagement of temp staff is capped at a maximum of one year, in the first instance.

Working hours :

Mondays to Thursdays: 8.30am to 6pm Fridays: 8.30am to 5.30pm (with one hour lunch break)

Purpose of Request :

Support the team with the entry and collation of licensing and compliance data.

Assist with the generation of statistics to report any requested figures for data requests.

Support the team in day-to-day administrative work and other ad-hoc duties as assigned.

Job Requirement

• Minimally a diploma that requires strong numerical skills are preferred (e.g. Business/ Finance/ Engineering/ Sciences).

• Alternatively, candidates with data coding experiences are also preferred.

Mandatory Skills

•Good Microsoft Office Skills, especially Excel and Access

•Candidate should be meticulous, and have strong numerical skills

•Good interpersonal and communication skills

Job Responsibilities

•Assist the team with data entry, and compilation of statistics.

•Assist with the generation of simple statistics for internal and external data requests.

•Support the team in day-to-day administrative work and other ad-hoc duties as assigned.

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Working Location: Jurong West Day Care Centre

Benefits:

• Lunch provided
• Annual Wage Supplement (AWS)
• Annual Salary Increment
• Performance + Variable Bonus

Job purpose

The Therapy Aide supports and assists Physiotherapist and Occupational Therapist in carrying out the required therapy for the clients.

Duties and responsibilities

• Assist the Therapists in carrying out therapy service to clients from any programme.
• Provide individual and group therapy uneder the supervision of the therapists.
• Participate in therapy related activities for the clients.
• Provide documentation support to the department and therapists.
• Conduct activities prescribed Physiotherapist and Occupational Therapist.
• Report clients’ rehabilitation progress to Physiotherapist and Occupational Therapist.
• Documentation of all activities conducted.
• Update monthly activity attendance.
• Display weekly activity schedule.
• Perform vital sign checks before conducting any activities.
• Assist in toileting when necessary.
• Maintain proper record and housekeeping of rehabilitation equipment and safety standards of the activity areas as well as the fittings & equipment.
• Other additional operational duties as assigned by Centre Manager.

Qualifications & Skills Required

• Diploma/ HMI certificate in a related field
• WSQ qualification in Therapy
• At least 1 year of relevant experioence working in an elderly setting is an advantage

Job Description

• Industry/ Organization Type: Safety Tech MNC
• Position Title: Service Engineer (Marine)
• Working Location: North-East – Ang Mo Kio
• Working Hours: 5 days (Mon to Fri: 8.30 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS+ Performance Bonus + Mobile Allowance and Transport Allowance
• Duration: Permanent

Key Responsibilities

• Inspecting safety equipment (e.g. Fire Detection System, Gas Detection System)
• Resolving onsite malfunctions
• Rectification of safety systems
• Repairs and technical improvements
• Installation and commissioning of new systems
• Ensure proper maintenance of onsite equipment

APPLY NOW!!!

• ITE in Electrical or Electronics
• Min. 1 year of working experience in a hands-on job
• Experience as a field engineer or similar role in a Marine background is a plus
• Comfortable with travelling out of Singapore for work
• Able to work in adverse weather and overtime and weekends
• Willing to be assigned onboard ships at anchor, in shipyards, or abroad, should the job require it
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66085 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

You will assist the healthcare team in the various patient care activities such as basic hygiene care, wound dressing, blood sampling and assisting with nursing procedures. You will also handle ward administration such as patient’s admission/discharge, patient’s appointments and medical records and housekeeping duties as assigned.

Job Requirements

• Minimum GCE “O” Level or WPLN Level 4
• Ability to communicate in English, both spoken and written
• Fully vaccinated against COVID-19
• Able to perform 3 rotating shifts (morning, afternoon and night shifts), including weekends and public holidays

Job Highlights

• Competitive total rewards package
• Dynamic & people-centric work culture
• Professional development

Job Description

Customer Service Officers (Full-time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Science Teacher – Primary Level (Full Time)

Location: East

Are you a problem solver, enjoy working with children abd able to simplify complex Science concepts and make Science fun?

We are looking for passionate Science educators from the education industry to join us as classroom "influencers".

We are looking for educators with the following attributes:

• Nurtures students’ curiosity

• Understand students’ motivation

• Love finding new ways to deliver content

• Patient with strong work ethic

You should have the following criteria:

• Enjoy working with children from a diverse range of backgrounds

• Work to ensure every child has the best opportunity to develop his/her potential.

• Able to adapt to challenges and think quickly on his/her feet

• Has excellent communication skills and thrives in a team environment.

• Energetic and engaging classroom delivery.

• Strong background in Science and have tertiary and professional qualifications with proven record of academic excellence.

• Good understanding of Singapore primary school Science syllabus and able to simplify complex Science concepts and make Science fun.

• Prior teaching experience not limiting to Science (Teaching in MOE schools, learning centres, private tuition)

• Must be able to work on weekends. (5-day work week – 4 weekdays and 1 weekend)

• You should ideally possess more than 3 years of teaching experience in in MOE schools, learning centres, private tuition.

We are only looking for candidates familiar with the Singapore curriculum and assessment systems.

Drop us an email [email protected] if you are interested in helping students develop academic and life skills, we would love to hear from you!

Only shortlisted candidates will be contacted.

You will play an integral part in achieving branch’s goals by providing excellent customer service to our customers while attending to their banking needs.

Your role entails cash handling, customer service, end-day balancing and all operational matters at branch. Through our structured training program and mentorship, you will be fully equipped with the skills and knowledge to provide innovative and optimal solutions to customers’ query.

Responsibilities :

• Provide excellent customer service to our customers while attending to their banking needs;
• Perform day-to-day over-the-counter transactions, which includes cash handling/ management, account opening and closure, balancing of cash and cheques and remittance handling;
• Conduct CDD/ KYC checks during onboarding and transaction handling;
• Migrate and guide customers to use the self-service banking channels;
• Perform general administrative duties and support the daily operations of the branch;
• Assist customers in their enquiries and handling of feedback.

Requirements:

• Diploma / Degree in any discipline with at least 2 years' client servicing experience with basic understanding of relevant banking operations preferred;
• Excellent interpersonal communication skills and customer service skills;
• Meticulous, logical and attentive to details;
• Self-motivated and driven to attain personal & branch goals;
• Must be prepared to work branch hours as well as Sundays;

The service staff assist the manger in the outlet's floor operations and ensure that they provide positive customer experience. He/She ensures the smooth running of the restaurant. He/She should also be skilled in recommending and comfortable in serving food , alcoholic and non-alcoholic beverages to restaurant patrons.

~ Administer purchasing and receiving procedures.
~ Analyse service quality and customer satisfaction.
~ Contribute to innovation process within own scope of work in the business unit.
~ Implement loss/risk prevention.
~ Manage compliance with food and beverage hygiene policies and procedures.
~ Manage cost and quality controls.
~ Manage crisis situations.
~ Manage food & beverage operations.
~ Manage guest service.
~ Manage site/outlet and equipment maintenance.
~ Manage training.
~ Prepare and serve cocktails and mocktails.
~ Prepare molecular mixology beverages.
~ Understand and master cocktail components.

Job Description

• Responsible for new or existing customers,addressing their inquiries via calls or email.
• Listen attentively to customer feedbacks for improvements and ensure customers' satisfactions.
• Have a good understanding of company services and able to provide accurate information to customers.
• Responsible for updating and maintaining customer databases or records,ensuring all information are up to date.
• Collaborating with other departments to ensure a seamless customer experience.
• Liaise with regulatory authorities on cargo documentation clearance.
• Assisting in permit declaration.

Job Requirements/Skills

• GCE 'O' Levels,Diploma or Graduates are welcome to apply.
• 1 year and above work experiences in customer service/Logistics is an advantage.
• Strong communication and interpersonal skills.
• Able to multi tasks and prioritise tasks effectively.
• Proficient in relevant computer skills and customer service softwares such as Cargo ERP and Portnet.
• Meticulous and able to work independently.
• Initiative and willing to learn.
• 5.5 days work week with transportation and lunch provided.

Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Requirements:

• Only Singaporean
• At least 2 years of working experience as Supervisor in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Description:

• Oversee the smooth operation of the clinics in providing patients with the following services:

a) Counter Services

• Registration and Queue Management System
• Billing and Payment Collections
• Scheduling of Follow-up Appointments

b) Clinic Services

• Performing patient care activities and services such as Eye
• Evaluation Tests, Instillation of Eye Drops and giving health advice to patients/family on basic eye care
• Liaise with doctors, nurses and internal departments on clarifications on patient matters
• Assist the doctors in the consultation rooms during clinic session such as preparation of necessary clinical documents and assisting patients during the eye examination
• Conduct daily inventory checks on equipment and instruments
• Manpower and resource planning/allocation
• Prepare and analyse performance data and reports and initiate recommendation to improve the dept.’s key performance indicators (KPIs)
• Ensure compliance with policies, procedures and work instructions in all areas related to operations
• Provide assistance to staff on counter service

Staff Management and Training

• Translate clear achievable goals and learning roadmaps, aligned with organization’s strategic thrusts to staff
• Provide coaching and counselling and conduct appraisal for staff
• Ensure staff’s well-being is cared for and adequate staff engagement is achieved.
• Plan and coordinate staff development programs
• Gather feedbacks & learning points from staff and conduct meetings with respective teams/ clinics

Innovation

• Oversees and ensures seamless implementation of new or change in system and workflows
• Perform User Acceptance Test (UAT) for new or system enhancements with full impact analysis of current business/ workflows and develop milestones
• Review and streamline processes, with engagement of various stakeholders, to enhance operation efficiency and patient experience
• Review processes, procedures and guidelines, work instructions and training manuals.

Project Management

• Develop project charter to ensure seamless execution of projects
• Oversee the smooth operation of new clinics & services including shifting, renovation involving with Ops & Facility and relevant stakeholders
• Oversee improvement initiatives, including engagement with critical stakeholders e.g. Clinic Services, Nursing, Allied Health etc.
• Develop new workflows, work instruction and training manuals

Job Requirements:

• At least a Diploma with 8 years of relevant service and/or supervisory experience, preferably in healthcare industry
• Critical thinker and self-directed
• Passionate about streamlining process to achieve operational efficiency and enhance patient experience
• Strong interpersonal, communication and teamwork skills
• Streamline work process and improve workflow skills e.g. Lean Six Sigma, Design Thinking etc.e, Service Operations

Partner with the best

This role encompasses a wide range of responsibilities aimed at maintaining financial integrity, optimizing revenue, and supporting efficient operational workflows.

As a Service Analyst, you will be responsible for:

• Providing reports and analysis on sales margin and changes in project schedule and conducting review updates on revenue
• Addressing customer invoice issues and disputes, ensuring timely resolution and payment
• Collaborating on local administrative tasks, such as past-due invoice follow-up, customer training, shipping, customs clearance, and document collection.
• Creating necessary workflows to streamline operations
• Handling other ad-hoc assignments as required

Fuel your passion

To be successful in this role you will:

• Have a Bachelor's from an accredited academic institution
• Have knowledge in SAP and Microsoft Office
• Have accounting and project management background

Brief Description

Reporting to the Head of Department (Children, Youth & Family), the incumbent for the Programme Executive (Full-Time) position should harness relevant disciplines which include Social Work, Psychology, Counselling and other relevant fields in Social Science. He/she will work closely with his/her Reporting Officer/s to support programme development, professional and administrative functions in the Children, Youth and Family Department.

Job Responsibilities

I. Professional

1. Casework and counselling.

2. Plan and conduct activities for children and youth, both centre-based and school-based.

3. Conduct home visitation to beneficiaries.

4. Manage and liaise with multiple stakeholders in the community to ensure smooth operation of programmes. This include BCARE’s beneficiaries, volunteers and community partners.

5. Involved in evaluating the validity and viability of programmes.

6. Work with Department Head in planning and implementing new programmes based on the needs of clients.

II. Administrative

7. Ensure timely and appropriate submission of review/outcome reports.

8. Maintain proper records and closure of programmes.

9. Ensure the safe-keeping of important documents.

10. Provide other general administrative support as assigned.

III. Requirements

§ Bachelor’s Degree in Social Work, Counselling or Psychology

§ Minimum 2 years of experience in working with youth

§ Passionate to work with children and youth

§ Able to engage, mentor and counsel alienated and at-risk youths to build rapport for interventions

§ Able to work with multiple stakeholders and manage referrals

§ Comfortable in working with families of diverse backgrounds

§ Competent in Microsoft Office

§ Good interpersonal skills

§ Able to work on occasional Saturdays (either swapping of days or off-in-lieu will be provided)

• Position : Sales Support Coordinator/Admin (West)
• Location : Kian Teck Road (10 Mins Bus from Pioneer)
• Working hours : Monday - Friday 8.30am-6.00pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Bonus + 14 Days Annual Leave + Insurance and Medical Claims
• Duration : Permanent
• Industry : Supplier and Manufacturer for Conduits/Struts/Cable Containment

Main Responsibilities:

• Support sales staff quotations, provide regular updates AND project coordination
• Follow up on samples submission & do updates
• Marketing admin support
• Administration duties assigned by supervisor
• IT Savy to provide digital marketing to outreach to the markets
• Support procurement dept admin needs
• Trained as automatic backup support to indoor sales counter if needed

Requirements:

• 1 year sales/marketing admin experience preferably
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Shangri-La Rasa Sentosa, Singapore

We are looking for a Food & Beverage Service Associate to join our team!

As a Food & Beverage Service Associate, we rely on you to:

• Support the daily operation of the restaurant
• Provide a high-quality service to restaurant guests
• Ensure the smooth operations of the work section appointed
• Consistently looks for ways to enhance guest satisfaction
• Create an exceptional experience for our guests

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers
• Preferably has experience working in either a restaurant or a hotel background
• Displays curiosity and takes time to learn and understand new culinary trends
• Committed to serving food of the highest quality
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Job Responsibilities:

• Conduct Corporate / Financial Institutions (FI) KYC maker review in accordance with the Group procedures and policies
• Conduct investigation on the client and their connected parties, via open source, Bankers Almanac, FI’s AML policies, MUFG and Wolfsberg Questionnaires, MUFG internal documentation, and 3rd party resources
• Work towards due date of KYC review assignments
• Liaise with Compliance, Front Office and Product Office in a timely manner to resolve issues identified
• Communicate with internal key stakeholders to identify shortfalls in cases and work towards completion of cases with greatest efficiency
• Maintain good working knowledge of industry trends, products, relevant laws and regulations

Job Requirements

• Degree Qualified
• Experience in Microsoft Office applications
• Internship experience
• Minimum 1 year of experience in KYC/AML will be advantageous
• Experience in end-to-end KYC process and KYC requirements
• Experience in FATF recommendations and MAS 626 requirements
• Ability to conduct accurate screening, and to assess screening results in a meticulous manner in consideration of AML risk and apply logical thinking to finalize AML risk review
• Strong interpersonal skills with ability to effectively interact with cross functional teams
• Ability to learn and demonstrate ongoing self-development
• Team player
• Positive and proactive attitude in dealing with difficult tasks. Ability to multi-task and execute task with a sense of urgency and with ultimate goal of delivering tasks on time.
• CAMS and ICA certifications are a plus
• Strong proficiency in MS Office (Excel, Word, PowerPoint).

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10063248

Job requirements:

At least a qualification in any of the following:
- NITEC in Community Care & Social Services;
- NITEC in Nursing;
- HMI Institute of Health Sciences’ Certificate in Healthcare Support – Patient Care,
- WSQ Certificate in Therapy Services and with relevant work experience in nursing care-related services such as Patient Care Assistant, Therapy Assistant and Porter

Key responsibilities include:

- Assist doctors and registered nurses in simple procedures/treatments under supervision
- Carrying out basic nursing procedures such as wound dressing; documenting, monitoring and recording observations of residents and their vital signs and reporting changes in condition to the registered nurse
- Supervise/assist residents in their daily needs (e.g. personal grooming and daily living activities)
- Escort residents for outings / medical appointments

The Nursing Aide will report to the Head Nurse.

The Welfare Homes are for destitute persons.

We regret that only shortlisted applicants will be notified.

As the APAC HR Service Delivery and Area Process Leader, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Manage HR operational performance and people leadership in partnership with HR BPO vendor in Philippines ensuring alignment with stakeholder expectations, and service level agreements.
• Identify opportunity, create, and drive business cases as needed to gain support for new initiatives and alignment for changes to operations and/or new service integrations.
• Driving process improvement and automation within our current operations to deliver processes optimized for the employee experience and cost to serve.
• Partner with HR BPO vendor, Corporate GSC Leadership, HR Technology and Global HR organization to create and support our service delivery strategies and ongoing transition of services into the BPO service center.
• Partnering across HR in the APAC region to ensure efficient service delivery to employees, managers, and the broader HR organization
• Providing area leadership to how HR processes are executed and overall HR project management
• Accelerating simplification, standardization, automation, and transition of identified HR processes to the area global service centers in alignment with global service delivery design
• Ensuring effective project management of HR service transitions both through oversight and direct accountability
• Driving change management and acceptance across for related projects and accountabilities

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher (completed and verified prior to start)
• Three (3) years of in human resources, finance, IT or business shared services experience in a private, public, government or military environment.
• Fluent Spoken English.
• Vendor Management experience

Additional qualifications that could help you succeed even further in this role include:

• Master's degree in Business, Human Resources, or a related field
• Three (3) years of project management experience with senior level stakeholders in a private, public, government or military environment
• Three (3) years of experience in managing people including managing leaders remotely in a multinational environment
• Proven ability to manage multiple stakeholders, influence at all levels and lead change
• Exposure to process improvement, design thinking through the lens of improving the employee experience.
• Background in improving service delivery through automation and chatbots
• Experience in utilizing Lean Six Sigma, Agile, Scrum and/or other project management methodologies.
• Exposure to Workday, Salesforce.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

​Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).

Customer Care Officer (Shift hours/ Location Raffles Place)

Job Responsibilities

· Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

· Key Roles & Responsibilities

· Provide quality customer service to customers either by telephone or electronically

· Respond and follow up promptly to customer enquiries

· Handle and resolve complex cases to ensure customer satisfaction

· Handle customer service hotline and provide first level of support.

· Obtain and evaluate all relevant information to handle enquiries and complaints

· Follow Standard Operating Procedures closely.

· Work as a team and ensure that the contact centre service level is met.

· Any other tasks assigned.

Job Requirements:

· Candidate must possess minimum 'N' levels

· Customer-oriented with good interpersonal and communication skills

· Highly adaptable to a fast-paced and dynamic environment

· Pleasant disposition and personality

· A team player

· Candidates with experience in customer service or contact centre will have an added advantage

· Fresh graduates with a passion in customer service are welcome to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Who we are

SimCorp offers an industry-leading integrated investment management platform.

Our platform and ecosystem, which comprises partners, services, and third-party connectivity, empowers us to provide 40 percent of the world’s top 100 financial companies with the efficiency and flexibility needed to succeed. SimCorp provides clients with a full front-to-back-offering, whether through a SaaS (software as a service) platform or as an on-premise solution. Globally, we serve clients, ranging from central banks and sovereign wealth funds to pension and insurance funds, asset managers, fund managers, asset servicers, and wealth managers.

As a global provider of Software-as-a-Service (SaaS) investment management solutions, SimCorp supports clients 24/7 through delivery centers around the world. Our Global Delivery Centers are located in Manila in the Philippines, Noida in India, Kyiv in Ukraine, Warsaw in Poland, and in Mexico City, Mexico.

Since its foundation in 1971, SimCorp has worked closely with the investment industry to develop a world-class platform. Today, SimCorp is a subsidiary of the Deutsche Börse Group and is headquartered in Copenhagen, Denmark. The combined company employs over 2,800 people globally, spanning more than 30 offices worldwide.

Platform leadership, SaaS acceleration and Ecosystem scaling are the 3 growth levers of SimCorp 2025 strategy and PaaS Operations plays a crucial role in this transformation journey by delivering excellence in client services by executing a reliable, predictable, cost-effective operations service. As a platform and technology operations team, we also aspire to execute acceleration in standard processes to assist in the growth and efficiency of SimCorp’s SaaS business.

Why this role is important to us:

Senior Service Delivery Consultants are skilled professionals who form part of our SaaS Operations team delivering services to our clients. The main purpose of the role is to contribute to the successful support and maintenance of SimCorp Dimension and to all aspects of service delivery around SimCorp Dimension.

Service Delivery Consultants support our clients by providing solutions and deploying services related to the usage of SimCorp Dimension. They work closely with local and global teams within SimCorp. They instruct, coach and mentor less experienced consultants.

In this key role you will work at client to provide support & solutions to overcome issues encountered by the customer and to optimise usage of the systems for them. This interesting job offers you a unique opportunity to increase your knowledge and get experience on a variety of disciplines. You will find yourself working in a dynamic and fast-growing environment for an international company with a significant growth potential and career opportunities. If you want to contribute to our success and develop in a professional environment - grow with us!

Tasks and Responsibilities

• You will be the key contact for our clients regarding production support and help manage the relationship.
• Provide L1- L3 support for resolving problems and issues that occur in applications and the system operations of SimCorp Dimension to provide convincing and timely solutions to our clients.
• Application Configuration maintenance and enhancement and daily operations of the applications (including monitoring and troubleshooting)
• You will be required to work onsite at a client. Weekend/Public Holiday works are required on occasion. Working extended hours might also be required on occasion.

Your qualifications

• A Bachelor’s degree in finance or economics
• Minimum 5 years experience within asset management, insurance, superannuation funds, funds management, or custodian
• You have experience in SimCorp Dimension or front-to-back office system operations.
• Broad knowledge and solid experience in financial issues - theoretical as well as practical
• You are good at working on & prioritizing multiple tasks at the same time.
• Proactive nature, service-minded, and a natural drive for problem-solving, enthusiastic, committed, result-oriented, and able to thrive under pressure
• Excellent client communication and presentation skills, including listening skills, and fluency in English (spoken and written)

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

#LI-Hybrid

Job Duties:

Leadership & Administration

• Lead and inspire our team to achieve the Kindercare’s Spiritual and Operational objectives in line with its Mission and Vision
• Create a work environment that promotes job satisfaction, motivates team members, and supports their mental and emotional well-being
• Manage the Kindercare budget and P&L, ensuring that the Kindercare is appropriately staffed and remains within operational profitability

Team Development

• Actively support development of team members, identifying their strengths and areas for improvement, providing constructive feedback, and creating opportunities for skill development and career growth
• Assess and manage the performance of their team members, which includes goal-setting, conducting regular performance evaluations, recognizing/rewarding outstanding performance and providing coaching/support when performance is below expectations
• Work together with HR for new hire onboarding, on-the-job training, planning of training & development courses for teachers/staff
• Succession planning for teachers who are soon to retire and mentoring of younger teachers

Kindercare Excellence & Focus on Student Growth

• Oversee and maintain a high standard of Quality holistically - covering areas such as curriculum development, digitalization of administrative processes, safety, nutrition and enhancing the learning environment
• Assess/Evaluate current pedagogical approaches to early-childhood learning and propose changes if necessary, focusing on enhancing student growth (both in terms of knowledge as well as the character/spiritual aspect)
• Partnerships with Company and Community
• Work with the Kindercare Committee (leaders and volunteers) to ensure smooth running of Kindercare operations and integration with programmes
• Plan and execute (together with your team and community volunteers) novel activities which are enriching to students and which have effective collaboration with company and/or the Community
• Build strong relationships with Parents and the neighbourhood through effective communication, talks/engagement sessions and other touch-points

Duration:

• Permanent role

Location:

• Marsiling

Working Hours:

• Monday to Fri,day, 9am to 6pm / 8.30am to 5.30pm

Salary:

• up to $6000/month

Requirements:

• Must have minimally a (DECCE-T/L) Diploma in Early Childhood Care & Education – Teaching; or similar with Advanced Diploma in Early Childhood Leadership (ADEC-L) / Diploma in Early Childhood Care & Education - Leadership (DECCE-L)
• Degree in Early Childhood Education will be advantageous
• Minimum 5 years of preschool teaching experience and at least 3 years of experience managing a pre-school, kindergarten or childcare centre
• Good leadership qualities and management skills, must have led a team of 6-10 teachers/helpers
• Strong communication and language skills, with experience in digital initiatives such as engaging stakeholders through online channels and usage of mobile portals (eg. Littlelives School Management System)
• Confident in handling Govt-based portals (eg. ECDA CMS system) and good knowledge of fee subsidies/financial assistance schemes/etc
• Experience with SPARK certification is a plus

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805 T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

As a licensed moneylender, our main business product is money itself. We mainly deal with personal and business loans from clients, and coming up with a suitable repayment plan for every customer. You will be joining as a CSO who will be responsible for mainly:

Responsibilities:

1. Building relations with customer (interviewing them, post-sales service)

2. Liaising with RMs and come up with a suitable repayment plan

3. Screening of applicants (credit and financial evaluations)

4. Other adhoc tasks (briefings, meetings, etc)

Remuneration Package:

Salary: Basic + Commission ($3,000 - $3,500/month)

Annual leaves provided

Monthly KPI and Quarterly bonus

Requirements:

- Candidate must possess at least a GCE “O” level certificate.

- No experience required, training provided.

- English and Chinese proficiency (verbal and written).

Locations:

Tanjong Pagar MRT, Lavender MRT, Nicoll Highway MRT