• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,500 - $3000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyze and maintain data records for service standards tracking, dashboard reporting, audit and governance'
• Manage IT assets including storage and accounting of laptops
• Coordinate with partners for stock take, maintenance and top up of centralized asset pool
• Manage IT hardware tokens such as IT cards including collection, destruction and distribution of cards to users
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disenabling, deletion in accordance to prevailing IT and security policies
• Manage IT provisioning and IT induction on new hires first day of work to issue them to necessary and orientate them on the usage based on IT policies
• Support rollout of IT projects/initiatives
• Facilitate authorization of IT configuration changes, account access rights based on prevailing IT security policies
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts
• Other ad-hoc duties assigned by supervisor

* 8-10 Weeks of lead time before starting work - Pre-Employment Administration

Requirements

• Min Higher Nitec in IT field with 1 year relevant experience
• Proficient in MS Office especially Excel (Expert in V lookup and pivot table) will be advantageous

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Responsibilities

• Greet and meet every customers in the most friendly manner
• Handle calls at all times and charge (wrap up code) accordingly if any
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
• Log complete and accurate data within the call logging tool (CRM) and booking appointment (date/time) for all 3 service centres & ensure mobility service are offered to customer at all time
• Provide technical call screening and assign call to the appropriate delivery method (CSA) and payment type
• Optimise available workshop capacities by effectively assigning work/ cars to each service centres
• Provide customer with call number for follow-up and set customer expectations on the next steps in the service delivery process
• Provide best effort general advice to customer in a timely and professional manner
• Assist in special product campaign or promotions
• Arrange for airport service, pickup and delivery for customers
• Assist schedule customers for professional car care services
• To ensure daily service level achievement, monitor customers waiting time, look out for body language etc.
• Assist in generating daily, weekly and monthly reports as and when required
• Hand over vehicle to customers with basic work explanation.

Requirements

• Minimum O Levels
• Able to work under pressure and fast-pace environment
• Minimum 2 years in Customer Service industry / Call Centre support
• Good Customer Service skill and Communication skill
• Monday - Friday: 8:00am - 5:30pm (Arrive by 7:45am, with 15 mins OT claimable. Mandatory OT till 6:30pm); Alternate Saturdays: 8:00am - 12:00pm
• 1 year contract, convertible to perm role, Alexandra
• Job Reference: L859X46V

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

*Service Engineers*

Job Description

Responsibilities:

- Provide technical support to resolve technical inquiries from ships/vessels on Nordic Systems.

- Attend on-board service attendances and commissioning services, annual inspection and maintenance for vessels based on troubleshoot of the technical issues and feedback by chief engineer/vessel managers.

- Review service reports, customer technical specifications and provide support to sales team for bidding of spares.

- Troubleshoot issues involving electrical/electronic control systems, PLC products.

-Read and understand manuals, schematics, and P&ID's.

-Lead the preparation and coordination of ITRs based on approved electrical completion procedures.

-Prepare and update status of punch list and ensure all cleared punch items to be acknowledged by the client reps.

-Monitor and manipulate site execution in line with sequence of works.

-Handle technical issues, drawings, reports, procedures and any other relevant documents.

-Develop engineering capabilities and work with sales team on project proposal and bidding.

-Selection of equipment, materials for instrumentation and controls.

-Execution of projects.

-Plan and carry out E&I maintenances

-Manage Subcon and other adhoc activities, lead the team of technicians on site to execute the project.

Job Requirements

- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Degree, Post Graduate Diploma, Professional Degree, Engineering (Electrical/Electronic) or equivalent.

- Prior experience in the Maritime/Oil & Gas industries and shipyards will be highly advantageous.

- Excellent verbal and written communication.

- Possess excellent interpersonal and communication skills.

- Responsible, Meticulous and able to work under pressure.

- Proficient with Microsoft Office Applications (Outlook, Word, Excel, Power Point, etc).

- Experienced in PLC/SCADA systems.

- Fluency in English (verbal and written) is essential.

Maintain smooth front facing operations.

Work well under pressure.

Takes initiative.

Arrange logistics for deliveries and ensuring orders are sent out on time.

Align customer expectations with operational realities and drive sales through website, whatsapp, email and other channels.

Schedule, execute and engage with customers and following on social media through content creation and brand awareness campaigns.

Conceptualise campaigns and track performances with the goal of continual improvement on Socials ROI.

Basic product and candid photography and videography. Familiarity with photoshop is a plus.

Tik Tok, Instagram, Youtube, Snap, Twitter, Facebook

Customer Service Officer - Frontline | Contract Renewable | Up to $2k | Islandwide

• Working Locations: Islandwide MRT station
• Working Hours: Shift Works , Required to work on weekends
• Salary Range: up to $2000 + $120 Transport Allowance + Incentive Allowance + AWS + VB

Responsibilities:

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims.

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description

• Provide onsite assessment of a sick or injured child’s needs
• Provide responsible care for children
• Uphold all safety standards
• Relay information and communicate to management staff
• Communicate with families as needed
• Maintain records of child’s development
• Do dressings and administer medication as needed
• Ensure infection control measures are in place
• Be alert to childrens' general health status
• Provide training to the center’s staff about healthy child care
• Monitor facilities for health issues and cleanliness
• Assist generally in care of children in the centre

Requirements

• Qualified State Registered Nurse
• (Retired nurses with current SRN welcomed)
• Work experience with children preferred but not essential
• Physically fit and able to perform tasks such as sitting on the floor, bending and standing
• Willing to recieve on the job training

The Opportunity

• Opportunity to work in a MNC environment in the FMCG Industry to support customers from Japan and Korea.
• Global leader in the beauty industry
• Salary: up to $5000 (subjected to experience)
• Location: Central West
• Good learning exposure and candidates with no experience are welcome to apply as training will be provided
• 12 months contract!

The Talent:

• At least a Diploma in any Discipline
• Logistics knowledge and understanding import/export preferred
• Good problem-solving skills, organized, meticulous and customer focused
• Team player and able to multi tasks and with good time management
• Computer literacy (Ms. Office). SAP Knowledge a definite advantage.
• Business proficiency and fluency in English and Korean / Japanese to support customers from Korea or Japan

Job Description

• Manage end to end order processing/ management
• To ensure smooth operation in daily operation and timely arrangements of orders/returns with support to system administration flow as following:
• Data entries and support the team in festive to ensure a smooth flow in daily operations.
• Tracking of Proof of delivery (POD) and Credit notes.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume and contact us to follow-up, or send your resume to [email protected]!
• All shortlisted candidates will be contacted.

We have partnered with a growing technology company to find an IT Support Engineer, who will be responsible for technical support of the existing clients in the space of networking. You'd be joining an international European company with great culture and dynamic yet supportive environment.

Responsibilities:

• Provide excellent customer service and promotes this idea throughout the organization. The goal is to increase customer satisfaction, loyalty, retention and meet their expectations,
• Provide technical support to the clients troubleshooting technical issues predominantly through phone call and email,
• Monitoring smooth operation of company's solutions ensuring full utilization of the product,
• Help customers understand the best ways to utilise our products, based on their business needs
• Provide and manage feedback to various internal customer teams to improve customer experience

Requirements:

• Comprehensive understanding of networking technology related to routers, switches and firewall in client support capacity is necessary,
• Experience in technical support and network troubleshooting,
• Any professional certifications such as CCNA or equivalent would be a plus. Similarly any exposure to the maritime industry is nice to have, but not necessary.

If you'd like to hear more, please apply and/or contact us at:

www.holloberg.com

Business Registration No: 201805144D

EA Registration No: R1653145

License No: 18C9522

Key Responsibilities:

• Operations Management: Oversee both front-of-house and back-of-house activities to ensure seamless coordination and maximum efficiency.
• Customer Satisfaction: Maintain high service standards, addressing customer concerns promptly to ensure happiness.
• Problem-Solving: Resolve customer issues swiftly and effectively, ensuring our guests leave satisfied.
• Health and Safety: Ensure strict adherence to health codes and sanitation standards, creating a safe environment for both customers and staff.
• Training: Conduct thorough training for new hires and provide ongoing coaching to maintain top-notch service standards.
• Staff Management: Monitor workstations to maintain optimal staffing levels and conditions.

Benefits:

• Annual Wage Supplement (AWS)
• Generous Vacation Time: Enjoy 10 days of well-deserved vacation annually.
• Comprehensive Medical Coverage: Extensive medical benefits to take care of your health.
• Lucrative Sales Incentives: Earn extra rewards for outstanding performance.
• Retention Bonuses: Receive rewards for your long-term dedication.
• Additional Birthday Leave: Celebrate your special day with an extra day off!
• Work Schedule: 5 days a week, 9 hours per day

EA License 22C1383

EA Personnel R22110043

Work Schedule:

• Workdays: 5 days per week
• Annual Leave: 14 days

Responsibilities:

• Warm Welcome: Greet guests with a warm and genuine smile to create a friendly atmosphere upon their arrival.
• Order Processing: Skillfully operate the Point of Sale (POS) system to process orders accurately and promptly, ensuring seamless service.
• Exceptional Service: Exceed guest expectations by consistently delivering exemplary food and beverage service.
• Customer Support: Address customer inquiries promptly and courteously, providing accurate information and assistance as needed.
• Hygiene Standards: Maintain impeccable cleanliness and hygiene standards throughout the restaurant premises to ensure a pleasant environment for guests and staff alike.

Benefits:

• Monthly Performance Incentive: $80 (Terms and Conditions apply)
• Profit Sharing Incentive
• Variable Performance Bonus
• Two Staff Meals Provided Daily

EA License 22C1383

EA Personnel R22110043

Our client is a well-established provider of general insurance in Singapore, known for almost two decades of excellence in the industry.

Key Responsibilities:

• Handle post-sales inbound and outbound calls, assisting customers with policy maintenance (e.g., endorsements, cancellations, payments, complaints).
• Understand customer needs and provide appropriate solutions.
• Manage inquiries and requests, striving for first-call resolutions.
• Resolve customer concerns and complaints to their satisfaction.
• Deliver excellent service to achieve total customer satisfaction.
• Encourage and document customer feedback.
• Participate in process improvement sessions.
• Work towards team objectives and personal goals.
• Assist with other assignments as needed.

Requirements:

• Diploma holder or GCE 'O' level; prior customer service experience is beneficial.
• General Insurance certification is advantageous.
• Excellent communication skills, with a proactive and positive attitude.

Apply now by submitting your updated CV.

(EA: 94C3609/ R23114633)

Provide technical support to the Front Offices:
- Provide technical solutions to difficulties faced by operators/customers/Front Offices
- Perform visits to prominent operators/customers for technical reviews
- Analyse and issue Technical Agreements to keep engines in service
- Analyse downloaded engine data and parameters as required
- Present SAFRAN Helicopter Engines (HE) products and services during Symposiums and Customer Councils

Ensure product safety, reliability and improvement through the following activities:
- Lead investigations for in-service events
- Gather and analyse return of experience from the field and conduct investigations as required
- Review Health Monitoring Data for operators/customers under contract
- Perform ad-hoc customer visits to as part of crisis management

Support the SAFRAN HE business requirements:
- Lead cost optimization projects
- Participate in digitalisation projects
- Involve in contracts and program management review between Corporate and FO

- Travel between 4 to 10 times annually

Requirements:

- Degree in Aerospace/Mechanical Engineering or equivalent
- More than 5 years' experience in technical support, customer facing or MRO roles
- Good working knowledge in Gas Turbine Engines and/or Helicopter Systems
- Ability to work in a multi-project and cultural environment
- Excellent interpersonal and communication skills (both written and oral)
- Demonstrated ability to work in a highly dynamic environment and in a team setting
- Proven track record for resolution of engineering issues
- Confident to present in front of an audience or customers
- Good working knowledge in MS Office applications

Responsibilities

• Assist in check-in for travelling passengers
• Provide customer service in premier lounges at Changi Airport
• Receptionist duties

Requirements:

• Minimum NITEC in service management or relevant
• Applicants without NITEC but with relevant working expereince are welcome to apply
• Good communication skill
• Excellent customer service skill
• Willingness to go extra mile

Other information:

• Entitled to shift allowance
• Working location: Changi Airport
• Working hours: 6 days work week, rotating shift (including overnight shift), 44 hours per week

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Who we are

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

We are looking for a vibrant personality to join our A Team to deliver great experiences for our guests. Applicants with no prior experience are welcome to apply.

Role:

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

What we are looking for:

• 1 - 3 years of relevant work experience (open to fresh grads as well)
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Basic knowledge of wine, spirits, cocktails
• Flexible with schedule and shifts

Your Perks:

• 5-day work week with diverse and energetic colleagues who work hard and play hard
• Employee discount on F&B at the club
• Staff meals every day
• Late night transportation
• $100 Transport allowance every month
• Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)
• $1,000 Sign-on bonus and a referral bonus
• Discretionary Bonus
• Monthly gratuities
• Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation)
• Flexible benefits, and more!

Can't wait to hear from you!

We are looking for an Application Support Engineer to join a Software Solutioning Company delivering FinTech Applications.

• Gain exposure to the latest web3.0 technologies
• Salary package up to $4,000 + AWS + VB (~2 months bonus)
• Central work location - Hybrid working arrangement

Responsibilities:

• Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
• Maintain detailed records of daily interactions with users, reported issues, and completed solutions.
• Collaborate with Level 2/3 technical staff and project managers to establish goals and objectives for system improvements and upgrades.
• Create and implement new processes to improve efficiency and customer satisfaction.

Requirements:

• Qualification in Computer Science or equivalent.
• Experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• 12-hour shift arrangements are in 3-2-2-3 (Work - Rest - Work - Rest days) rotating manner.

Interested candidates may apply via email to [email protected] (indicating Job ID J46858 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

• Min Diploma or Degree in Administration, or related field.
• Prior working experience in after sales service, experience in an established ERP system is an added advantage.
• Proficiency (both spoken and written) in English
• A team player and able to complete the task within the timeline
• Good organisational skills with strong sense of discipline and responsibility
• Customer oriented, result driven and can both work independently and as a member of a team
• Salary commensurate with experience
• To handle after sales service customer enquiry through email or phone call.
• To prepare quotations/service proposals for customers in Singapore market.
• To process after sales service ordering/invoicing including spare parts, technical services, and other after sales related scope such as warranty claim.
• To work closely with technical service team for daily service job coordination.
• To handle hardcopy documents filling including scanning reports/delivery notes and other related documents into system.
• To work closely with supply chain colleague in managing warehouse inventory, such as incoming/outgoing stock delivery and stocks movement control.
• To physically reorganize inventory/stock in warehouse.
• Manage and monitor item information in ERP system including price list, customer asset management and etc.
• Preparing monthly report for after sales service related topic.
• Other related tasks as required.

(We regret that only shortlisted candidates will be notified)

Target Recruitment Pte Ltd

MOM Reg No:R1110993

MOM License No:15C7744

Job description:

• Responsible for customers' enquiries, quotations, orders and requests.
• Communicate to customers through various channels
• Perform administrative work for order fulfilment and deliveries
• Follow up with customers on inquiry
• Handle purchases to provide a full order fulfilment service for customers
• Work with accounts team on customers’ payments
• Work with logistics team to ensure deliveries are on time
• Provide good customer service through product knowledge, and handling enquiries
• Attend to walk-in customers
• Other ad hoc duties as assigned

Requirements:

• Work in a fast paced environment
• Able to multi-task
• Has good communication skills
• Has good learning attitude
• Works well in team and with other departments
• Positive with passion for customer service, self-driven
• Comfortable to reach out to potential customers over the phone
• Proficient in computer

Job Summary:

We are looking for an experienced and strategic Sales Manager to lead our sales team in expanding our market presence and achieving revenue growth. The Sales Manager will be responsible for overseeing the sales department, developing sales strategies, and mentoring the sales team to effectively sell our frozen seafood products to supermarkets, distributors, and restaurants.

Responsibilities:

• Lead, mentor, and motivate the sales team to achieve sales targets and KPIs.
• Develop and implement sales strategies and plans to drive revenue growth.
• Identify and pursue new business opportunities and target markets.
• Collaborate with the executive team to set sales goals and budgets.
• Analyze market trends and competitor activity to refine sales strategies.
• Establish and maintain strong relationships with key clients and partners.
• Negotiate major contracts and pricing agreements with clients.
• Conduct regular sales meetings, performance evaluations, and training sessions for the sales team.
• Monitor and report on sales metrics, forecasts, and budget adherence.
• Prepare and present regular sales reports and strategies to senior management.
• Work closely with the Marketing team to align sales efforts with marketing campaigns.
• Ensure adherence to company policies and ethical sales practices.
• Handle escalated client inquiries and resolve issues as needed.

Qualifications:

• Proven experience in sales leadership, preferably in the seafood or food distribution industry.
• Strong leadership and team management skills.
• Excellent strategic thinking and decision-making abilities.
• Exceptional communication and interpersonal skills.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Knowledge of frozen seafood products, industry trends, and distribution channels.
• Valid driver's license and willingness to travel as needed.
• Ability to analyze data, make data-driven decisions, and adapt strategies accordingly.

About the Role

- Installation and Commissioning of X-ray,

Eddy current and Ultrasonic Systems for NDT

applications

- Provide maintenance and warranty support

to customers

- Pre-sales application support to customers

- Provide training on operation of systems

- Spare part management for installed base of

systems

- 30% of regional travel to support overseas customers

About you

- Diploma in any Engineering discipline (Mechanical or Electrical Engineering preferred)

- Basic knowledge of Non Destructive Testing preferred but not mandatory

- 2-3 years of work experience in similar role

- Good communication and interpersonal skills with an outgoing personality

- Strong interest to learn and troubleshoot new products

- Exposure to automation is advantageous but not must

- Radiation related licence holder preferred, but not mandatory (willingness to attend courses to get the licence needed)

- Only Singaporeans need apply

- Class 3 driving license

Benefits/Perks

· 5 day work week

· Flexible working environment

· Salary commensurate with experience

· Health Insurance and medical benefits

About us

We are a German subsidiary established in Singapore for over 20 years with the missionto identify, source and supply qualityproducts and after-sales maintenance, repair, calibration services to our customers in thefield of Non – Destructive Testing (NDT) system and Quality Assurance & Control(QA/QC).

Requirement

• Follow test plan(s) for the execution of the UE actions for the test cases
• Clearly document the test conditions and results
• Have a basic understanding of Telecommunications
• Have a basic understanding of the wireless communication, for example to be able to scan for radio network and register the handset to the network
• Able to handle smart handsets and able to modify the simple parameters ( Example – apn etc ) when requested (guidance will be provided remotely when needed)
• Able to perform simple phone task as requested by the team remotely
• Required to travel between sites when required immediately
• Requreid to travel to different locations during the day. Expense will be claimable.
• Required to communicate with many channels in parallel channels while doing thetesting

The Job:

• Coordinate with various Offices to support the Bridging Programme Students’ administrative transition into Singapore
• Collaborate with various Offices to plan and implement the pastoral care programme for Bridging Programme Students
• Plan and implement activities for these students, to help them better integrate academically and socially
• Handle other administrative duties when assigned

The Requirements:

• Bachelor’s degree in any related field.
• Good working knowledge on the transition and integration of international students in higher education.
• At least 3 - 5 years of relevant experience which involves considerable interaction with youth

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Recruit Express Pte Ltd (EA Licence number 99C4599)

Roles & Responsibilities

• Assist the Nursing staff in providing the clients with basic hygiene and personal care on a daily basis
• Maintain up-to-date documentation of client’s conditions and interventions and support development and review of care plans
• Support the Programme team to facilitate both on and off-site activities with the clients
• Perform tasks and daily activities with the client according to the care plans
• Maintains cleanliness and tidiness of the client’s environment
• Taking and monitoring of vital signed
• Serving food and drinks during mealtimes
• Interacting, talking and exercising with the elderly and assist in toileting

Requirements:

• Minimum GCE O Level / HMI Certificate in Healthcare Support (Nursing) or equivalent or
• Nitec in Community Care & Social services would be advantageous
• Relevant working experience in a healthcare setting preferred
• Must have the passion to serve the elderly and comfortable to handle dementia clients

COMPETENCY AND PROFICIENCY LEVEL

Must-Have Competencies

- Care Assistance – Level 3

- Client Supervision – Level 3

- Intervention Implementation – Level 3

- Social Service Programme Implementation – Level 3

- Social Service Programme Implementation – Level 3

- Support Service to Seniors – Level 3

- Support Service to Persons with Disabilities – Level 3

Good-To-Have Competencies

- Diversity Awareness and Management – Level 3

Critical Core Skills

- Communication - Intermediate

- Influence - Basic

- Collaboration - Intermediate

- Adaptability - Intermediate

- Decision Making - Basic

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service

Job responsibilities:

The officer is part of the team responsible for processing employment claims at the Tripartite Alliance for Dispute Management (TADM). The job entails customer service, access the feasibility of executing Writ of Seizure and Sale (WSS) and case processing work.

The officer will monitor payment for Settlement Agreements (SAs) and Employment Claims Tribunals (ECT) orders. The officer will assess the cases and provide timely assistance and advice to the workers.

The officer will respond to case specific queries and be involved in ad-hoc projects relating to IT needs, process reviews and customer service initiatives.

Job requirements:

• Able to handle customers in a responsive and professional manner
• Able to communicate well and write concisely
• Team-player with good interpersonal skills and able to work independently
• Possess good analytical and problem-solving skills
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

Deputy Director, Operations

Reporting to the Director of Operations, you will lead the General Services team to manage general support and environmental services, security and car park as well as general enquiry lines and information counter. In this role, you are expected to collaborate closely with both internal and external stakeholders. You will also have to oversee contracted vendors to ensure their compliance to regulatory requirements and adherence to specified service standards and manage tenants and leasing agreements. Last but not least, you will need to do budget planning and expenditure management in addition to providing management reports on a regular basis and participate in corporate projects.

Requirements

• Recognised degree with at least 12 years of relevant operations experience in healthcare, security or hospitality industry
• At least 6 years’ experience in a Managerial or above position
• Strong interpersonal skills and good analytical, organisational and communication (both verbal and written) skills
• Relevant experience in data management and analysis would be an advantage
• Proficient in Microsoft Office applications

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)