Job Description:

• Standby/Onsite to attend to service calls and customers’ needs
• Project coordination involving handling progress schedule of projects, assist with schedule and placement of work orders of new/ongoing projects
• Site inspection and ensure the quality of work are achieved and comply with authorities/customers’ needs
• Monitor project plans, handle customers’ complaints, offering appropriate solutions and alternatives to ensure customer satisfaction and resolutions
• Manage large numbers of incoming calls
• Liaise and coordinate with relevant personnel (Sub-contractors, Suppliers, and Clients) to coordinate and service projects and to ensure the smooth running of projects to ensure regulations are achieved and comply with.
• Prepare relevant documents, drawings, and service reports to assist in projects for submission.
• May be required to work on-site on certain weekends if there is a shutdown, to supervise projects, and assist colleagues
• Prepare post projects documentation reports after projects have been completed and gather data to analyze any shortfall in customer satisfaction, in order to ensure and achieve better customer satisfaction in the future
• Servicing, following up, and establishing a strong relationship and bond with existing customers to ensure customers’ satisfaction is being met and a long-term relationship is formed.

Requirements

• Candidate must possess at least Higher Secondary/Pre-U/A Level College. Bonus if possess Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering or equivalent.
• Required Language(s): English
• Required Skill(s): Customer Services, Project Management, and Coordination
• Preferably some experience in Customer Service and Project Coordination
• Highly organized, flexible, and able to work independently as well as in a group
• Detail orientated, works with a high degree of accuracy and ability to multitask and meet deadlines

Key Responsibilities

Performs standard Tier I procedures including wafer measurement.

Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

• Has good understanding of how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

​

Impact

• Impacts the quality of own work

Interpersonal Skills

• Uses communication skills to exchange of information

Responsibilities:

• Develop and execute strategic sales and marketing plans to drive revenue growth in alignment with company objectives.
• Collaborate with cross-functional teams to ensure alignment of sales and marketing efforts with product development and manufacturing processes.
• Lead and oversee the implementation of marketing campaigns, product launches, and promotional activities.
• Analyze market trends, competition, and customer feedback to identify opportunities and formulate effective strategies.
• Manage key customer relationships and engagements, understanding their needs and ensuring customer satisfaction.
• Define program milestones, timelines, and deliverables, and monitor progress against established goals.
• Prepare and present reports, performance metrics, and recommendations to senior management.
• Ad hoc duties as assigned.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, Engineering, or related field.
• At least 3 years of experience in Semiconductor Manufacturing with a focus on sales and marketing. Familiarity with semiconductor fabrication processes and technologies.
• Proven track record in developing and implementing successful sales and marketing strategies.
• Proficiency in data analysis, budget management, and project coordination.
• Results-oriented mindset with the ability to think creatively and strategically
• Strong understanding of semiconductor products, market dynamics, and customer requirements.
• Exceptional leadership, communication, and negotiation skills.
• Able to communicate effectively with suppliers and internal teams in both bilingual.
• Excellent communication, negotiation, and presentation skills, capable of establishing effective cooperation with individuals from diverse cultural backgrounds. abilities to effectively interact with customers and partners.
• Proficient in project management tools.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Ability to handle market competition and pressure, maintaining a positive attitude in high-intensity work environments.
• Resourceful and meticulous.

Responsibilities:

1. Developing Quality Standards

• Establishing and maintaining quality standards, policies, and procedures to ensure compliance with industry regulations and customer requirements.

2. Quality Management Systems (QMS)

• Develop, implement, and maintain comprehensive QMS in compliance with relevant standards & regulations, such as ISO9001 and industry-specific requirements.
• Implementing & managing QMS to continuously improve processes, reduce defects, and enhance overall product quality.
• Set quality strategies to drive company quality culture and quality improvements in process, product, and system.

3. Supplier Quality Management

• Collaborating with suppliers to ensure materials and components meet quality standards and conducting audits as needed.
• Maintains strong supplier quality relationships and drive supplier performance improvements.

4. Quality Assurance

• Creating and executing quality assurance programs, including testing protocols, inspection procedures, and product evaluations.
• Provide headship and consulting advice in quality matters.

5. Quality Control

• Establish and oversee quality control procedures & inspection processes to ensure product and service quality meets or exceeds customers expectations.

6. Data Analysis and Reporting

• Analyzing quality data to identify trends, issues, and areas for improvement. Generating reports and presenting findings to senior management.
  

7. Team Leadership

• Leading and mentoring a team of quality professionals, fostering a culture of quality excellence, and providing guidance on best practices.
• Lead a team of metrology specialists, inspectors, and engineers to manage day-to-day product inspection and buyoff.
• Lead a team of inspectors and supervisors to ensure incoming materials met internal and customer specifications and requirements.
• Lead, train, develop, and coach Quality team members. Manage performance evaluation and strengthen the organization.

8. Regulatory Compliance

• Ensuring compliance with industry regulations and standards (e.g., ISO, SEMI, customer-specific requirements).
• Plan and lead manufacturing process audit.
  

9. Continuous Improvement

• Driving continuous improvement initiatives, implementing corrective and preventive actions, and fostering a culture of continuous learning and improvement.
• Promote a culture of continuous improvement and lean methodologies, identifying opportunities to streamline processes and enhance quality & efficiency.

10. Cross-functional Collaboration

• Collaborating with crossfunctional teams, including engineering, production, and R&D, to resolve quality-related issues and optimize processes.
  

11. Risk Management

• Identifying and mitigating quality-related risks throughout the manufacturing process.
• Lead Corrective and Preventive Action Board to drive robust manufacturing system and process quality to meet internal and customer requirements and expectations.
  

12. Customer Focus

• Interacting with customers to understand their quality requirements and address any concerns or issues related to product quality.
• Support Customer Quality Engineering to investigate customer product complaints.

13. Budgeting and Resource Allocation

• Managing budgets and resources effectively to achieve quality objectives.
• Responsible for quality KPIs and reporting to senior management.
  
  

Requirements:

• Bachelor in Engineering (Quality, Mechanical, Electrical, Electronics, Chemical, Engineering, Material Science) or a related field.
• A minimum 10 years of experience in quality management & assurance. Preferably from manufacturing semiconductor/manufacturing or electronics or high- tech instrument industry setting.
• Professional & strong knowledge of QMS & ISO Standards in a semiconductors/manufacturing environment.
• Familiarity with applicable regulatory and certifications requirements.
• Quality Auditor Certification is a plus.
• Good knowledge and practice Lean, FMEA, 6-sigma methodology, PPAP, change management.
• Good understanding of First Article Inspection requirements and expectations.
• Good understanding and experience in metrology management.
• Good understanding and experience in supplier quality management.
• Strong in analysis techniques and problem solving methodology.
• Must be able to communicate effectively with internal and external teams in both bilingual.
• Strong analytical problem solver with demonstrated ability to exercise sound judgment while working independently to resolve critical issues.
• Detail oriented and able to multi-task/work under pressure in a high energy and fast paced-environment with critical and tight schedules.
• Comfortable work in Changi North Crescents.

Responsibilities

• Create the company’s supply chain strategy
• Analyze data from shipping and delivering processes to find bottlenecks and other issues
• Evaluate and report on KPIs
• Monitor logistics to make sure they run smoothly
• Maintain supply chain inventory and records
• Train and guide employees
• Find cost-effective solutions for supply chain processes
• Resolve issues that come up (e.g. delays in delivery, accidents)
• Collaborate with other departments to create coordinated plans for business growth
• Ensure supply chain processes meet legal requirements and standards
• Communicate and negotiate with suppliers and vendors to land more profitable deals

Kenyon provides multi-trade services to the Bio-pharmaceutical industry, semiconductor plants, ultra-high purity gas industry and for high-end corporation fitting-out projects.

Our annual gross revenue is in excess of S$200 million and we have more than 500 staff in Singapore.

Kenyon Pte Ltd is located at the Kenyon Building, No. 8 Loyang Crescent, Singapore 509016.

Website : www.kenyon.com.sg

Job Description

• Permanent Position
• 5.5 Days work week (9am – 6pm) [May require to work on weekends when necessary]
• Loyang Crescent (may be required to be stationed at site office around Singapore CBD area or island wide)
• Salary depending on working experience + Performance Bonus (Please state expected monthly salary)

Responsibilities:

• Manage all projects matters and workers
• Able to coordinate with clients, consultants, landlords, equipment vendors and sub-contractors
• Able to prepare permit-to-work, risk assessment and other necessary project documents
• Support projects from pre-contract through to completion, ensuring that work is done within budget
• Able to analyse tender, technical specifications and contract documents and possess high ability in negotiation
• Monitor project costing and progress payment, variation works and cost control
• Prepare plans and documents for quotations to suppliers that can be used as a basis for pricing
• Prepare and follow up on request for quotations from materials or equipment suppliers/sub-contractors
• Assist to prepare price comparison, costing summary and technical proposal in order to prepare tender submission
• Attend project meetings with clients and consultants

Requirements:

• Relevant degree/ diploma / Certificate in Building, M&E or equivalent
• Singapore Citizens and PR.
• 3 years relevant experience in M&E commercial office fit-out industry, Candidates who have longer experiences can apply for senior position
• Good working knowledge of forms / condition of contract
• Meticulous and attention to details
• Team player with excellent people communication skills
• Good computer skills such as MS Project and Office
• Strong negotiation skills

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
• Display a high level of professionalism and work ethics

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Job Description:

• Responsible for timely and accurate monthly, quarterly and year-end closing and reporting
• Review of accounting transactions and journals for local & oversea entities and to work closely with the finance team for fair and true reporting
• To supervise and provide guidance to staff members in financial matters
• Perform monthly review and analysis of financial reports & operational performance
• Preparing analysis reports for tax filing
• Responsible for monthly GST submission
• Assist in managing of company’s cash flow
• Ensure compliance with regulatory requirements and ensure submission of statutory and tax reports are on timely basis.
• Liaise with internal & external auditors, resolve audit and accounting issues
• Liaise with tax agents on tax issues, annual submissions and Group’s tax planning
• Liaise with external parties including bankers, secretary, etc
• Ad hoc tasks delegated from time to time

Job Requirements:

• Candidate must possess at least Degree in Accountancy/Commerce/Finance or equivalent
• At least 5 - 8 year(s) of working experience in the related field is required for this position
• Excellent team player, meticulous, and highly attentive to details
• Able to work effectively work under pressure and meet tight deadlines
• Experience with any computerised accounting software and proficient in MS Office
• Familiar with the FRS
• Audit and regional finance & taxation experience
• Positive working attitude
• Have initiative, strong sense of responsibility and time management

Job Description:

• Responsible for timely and accurate monthly, quarterly and year-end closing and reporting
• Review of accounting transactions and journals for local & oversea entities and to work closely with the finance team for fair and true reporting
• To supervise and provide guidance to staff members in financial matters
• Perform monthly review and analysis of financial reports & operational performance
• Preparing analysis reports for tax filing
• Responsible for monthly GST submission
• Assist in managing of company’s cash flow
• Ensure compliance with regulatory requirements and ensure submission of statutory and tax reports are on timely basis.
• Liaise with internal & external auditors, resolve audit and accounting issues
• Liaise with tax agents on tax issues, annual submissions and Group’s tax planning
• Liaise with external parties including bankers, secretary, etc
• Ad hoc tasks delegated from time to time

Job Requirements:

• Candidate must possess at least Degree in Accountancy/Commerce/Finance or equivalent
• At least 5 - 8 year(s) of working experience in the related field is required for this position
• Excellent team player, meticulous, and highly attentive to details
• Able to work effectively work under pressure and meet tight deadlines
• Experience with any computerised accounting software and proficient in MS Office
• Familiar with the FRS
• Audit and regional finance & taxation experience
• Positive working attitude
• Have initiative, strong sense of responsibility and time management

Responsibilities:

• Manage the supply base for use in quoting materials.
• Analyze current and potential supply sources while staying abreast with corporate supply chain initiatives and strategies in line with the market segmentation strategy.
• Negotiate best possible pricing garnered from the supply base.
• Support new business and quarterly specific commodities quotation activities.
• Review quote with Commodity Management as and when necessary.
• Provides support to Commodity Management by maintaining and developing knowledge of the supply base.
• Prepare material quote packages and solicit quotes from the supply base.
• Assist with the development of a global infrastructure to quote material that supports company business and growth plans.
• Assist with the development, monitoring, and implementation of global material quotation strategies.
• Assist with the development of the supply base to exceed the goals and objectives of company and the supply chain management team.
• Assist with the definition, development, and implementation of material quotation models to meet company’s business needs.
• Drive continuous improvement through trend reporting analysis and metrics management.
  Assure that procedures and work instructions are efficient and non-redundant.
• Offer new, innovative and entrepreneurial ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in class”.
• Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
• Periodically review and evaluate existing procedures and processes to ensure current operation model meet requestor needs.
• Establish new measurement systems if/where appropriate.
• Ensure the efficient and timely exchange of knowledge and information within the company Corporation to ensure best practices are shared throughout the organization.
• Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality, & Security).
• Ensure all sensitive and confidential information is handled appropriately.
• Coach Materials Quotation staff in the interviewing/hiring process.
• Create and/or validate training curriculum in area of responsibility.
• Assist with coaching and mentoring of Material Quotation Analysts to deliver excellence to every internal and external customer.
• Assist with the creation and management of succession plans.
• Assist in the definition, development and implementation of a strategy, which contributes to the corporate strategic direction.
• Develop an understanding of Sectors and Commodity Management Business strategy as it pertains to Quotes Management.
• Provide updates to Sectors and Commodity Management on quotation activities.
• Cost Management
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.
• May perform other duties and responsibilities as assigned.
  

REQUIREMENTS

• Bachelor’s degree required, preferably in Business Administration, Finance, Management or related discipline
• Minimum of seven (7) years’ work experience in Purchasing / Materials management.
• Ability to converse and write in English. Knowing Mandarin is an added advantage as to liaise with factories mandarin speaking countries.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Good in solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to work effectively under pressure with constantly changing priorities and deadlines.
  

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Establish and write company policies and procedures to comply with Country Customs and other governmental agency requirements for import and export activities.
• To interface with the relevant Customs Department, Freight Forwarder and Vendors in order to meet the shipping schedule and target achievement.
• Provide oversight and review of production contract application and closure processes in conjunction with country Finance and Materials department.
• Ensure the import and export activities are monitored and reviewed for accuracy and in compliance with country laws and regulations, rules, policies and procedures.
• Provide training on country customs requirements and procedures of country import and export activities to all appropriate company departments and personnel.
• Establish and maintain the level of relationship with country governmental agencies responsible for foreign trade and customs required to communicate the company commitment to compliance with all applicable governmental laws, regulations, rules, policies and procedures.
• Ensure that country governmental agencies responsible for foreign trade and customs are provided with the level of information about the company that they require to perform their functions and formalities.
• Monitors proposed changes in import and export rules, policies, procedures, regulations and laws and assess the impact for those proposed changes on the Company business.
• Ensure that company policies and procedures reflect any changes in country customs laws, regulations, rules, policies and procedures.
• Interface with Corporate logistics team to resolve issues associated with shipment out to the respective countries, ensuring best shipmen routing is well executed and to monitor the performance through indicators and metrics.
• Establish company standards of service providers (freight forwarder, customs brokers, trucking company etc) retained to assist with the supply chain.
• Manage and coordinate activities and services provided by Company agents to ensure that all documentation and services provided are accurate and maintain the standards required by Company.
• Delegates and organizes departmental workload according to project assignments and needs.
• May perform other duties and responsibilities as assigned.

Job Requirements:

• Bachelor's degree in Logistics, Supply Chain Management or a related field.
• Proven experience in logistics and customs management within the semiconductor industry.
• In-depth knowledge of Singapore customs regulations and international trade laws.
• Strong understanding of semiconductor supply chain processes and challenges.
• Good communication and negotiation skills for effective collaboration with internal team and external partners.
• Demonstrated ability to optimize logistics operations, improving efficiency and reducing costs.
• Must be able to communicate effectively with suppliers and internal teams in both bilingual.
• Proficient in using logistics management software and tools.
• Strong leadership skills with the ability to motivate and guide a team.
• Detail- oriented with a focus on accuracy in customs.
• Ability to adapt to changing regulatory environment and industry trends.

Are you keen to join an international company with presence in over 40 countries?

Join our team where you can play an important role in contributing to the service excellence of the department and the company. This is more than just phone calls and emails, but to deliver excellent and quality service in line with one of our core value - 'To be better than others'.

What you'll be doing:

The incumbent shall form part of a network which carries the day-to-day business within the legal and corporate rules, directives and regulations set forth by the company. He will report functionally to the RPM and disciplinary to the Line Manager.

The incumbent is responsible to recruit, retain, train and evaluate direct reports. Ensure staffs possess up-to-date product and system knowledge and received certification which are required by the government authorities.

Operations Management:

• Responsible for the smooth day-to-day running of the Sea Cargo operations
• Perform quality checks and implement corrective action to address service failure
• Participate joint sales calls with management / sales team / overseas colleagues
• Participate in RFQ/RFI
• Attend clients’ meetings such Quarterly/Monthly business reviews
• Lead the innovation process in terms of information solutions and clients’ feedback out of business review meetings.
• Ensure SOPs are in place and being adhered to by the operations team
• Close collaboration with business development team to achieve business wins and seamless implementation
• Continuous drive to improve operations efficiency and effectiveness
• Prepare annual budget and target setting with support of the MD
• Perform quarterly review on black routings, Core and Preferred Carrier assessments
• Perform monthly analysis on loss making and low performing Branches, “quote log” down to quotation level
• Keep abreast with market trends and developments and share intelligence with management team

Procurement/Pricing:

• Local responsibility for PROCUREMENT
• Meeting and building relationship with core/ preferred carriers
• Ensure 80% of our business is booked with core/ preferred carriers
• Ensure 80% of our business is booked via e-booking
• Annually review of Local Charges together with RPM and GND /TLM
• Enforce DIRECT PROCUREMENT (cut out the middleman)

Product Management:

• Ensure all sales are provided with the right product targets and a competitive pricing to avoid the risk of a TOTAL COST TRAP.
• Ensure retention activities with our TOP accounts.
• Coordinate biggest business opportunities and overview of the most complex businesses like project business such as NAK agreements project business with CPM.

We expect:

• 5 years of experiences in sea freight industry and managerial role
• Development of USP´s and product definition
• Implementation and product launch within sales and operational organization
• Carrier negotiations and personal contacts
• Key account sales and development
• Conversant in both spoken and written English

Why cargo-partner?

• Career plan and professional growth opportunities? We guarantee an individual path of professional development. We give development opportunities in various projects.
• Implementation of own initiatives? Our success is based on team spirit. This is why our colleagues accept responsibility, are always part of the solution, and act as true partners to customers and colleagues alike.
• Stability of employment? Dynamic work in a stable international company with a leading position in the air and sea freight market. We focus on long-term cooperation. After the project is over, we talk, listen and provide further challenges.

Company Introduction:

cargo-partner is a privately owned full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing services, with special expertise in information technology and supply chain optimization. The company operates over 140 offices in over 40 countries around the world to create fast and efficient solutions for a wider range of industries. With the SPOT platform, cargo-partner ensures easy cooperation and full transparency throughout the supply chain.

As a family-owned business, we are very employee-oriented and want work work with you to develop your career and personal goals. Take a look at our Mission & Vision.

If you are looking for a challenging position in an innovative and dynamic international company, we want to get to know you!

Apply now! It will only take a minute, we promise!

My client provides import and export for air and sea freight to and from all major trading nations, as well as providing advice and consultancy to the international trading industry.

Job Scope:

1. To bring in sales.
2. Monthly sales quota exceeded, commission will be paid ( Details will be explained during the interview)
3. Maintain and build relationship with new and existing clients

Job requirements:

1. min 3 yrs of experience in sales logistic or freight forwarding industry
2. Able to work independently with initiative
3. Able to meet deadline on any task assigned, accurately and presentably
4. Possess own vehicle and transport allowance will be provided

Work location: Changi

5 days work week: 9am-6pm

Job Responsibilities:

• Assisting coordinators with the proper arrangements of jobs for technicians
• Provide support on the technical issues faced by the technicians on site
• Ensure all tasks in CRM assigned to be settled and arranged
• Monitor the progress of the repair jobs in the workshop and coordinate closely with the service coordinator and CSS
• Coordinate closely with the shipping department to ensure proper storage arrangement of trucks in the warehouse
• Guide the new FSTs during the probation in the workshop
• Monitor and track the ETA of the replacement parts of the cannibalized trucks
• Oversee battery regeneration and manage the used battery and charger stock
• Manage and schedule all the work orders issued by the sales team
• Manage and improve the module repair process.
• Ensure safety and 5S of the workshop

Job Requirements:

• Min a diploma holder
• At leats 5 years of relevant experience
• Valid class 3 driving license is a MUST
• Valid forklift operator certification
• Proven experience in delivering training in a warehouse or industrial setting
• Excellent knowledge of forklift operation and safety guidelines
• Strong communication and interpersonal skills
• Ability to work independently and lead a team of technicians
• Must be organized and detail oriented
• Flexible schedule, including availability to work weekends or evenings as needed
• Willing to work 5.5 day work week
• Proficiency in CRM systems
• Proficiency in MS Office applications
• Willing to work at Loyang Way

Summary

The Customer Services Officer is responsible for the management of customer requests and for providing assistance to customers at check-in counters. He/she manages flight requests, verifies travel documents and works with other departments to resolve customer issues. To maintain a safe working environment, he/she ensures his/her team adheres to all safety and/or security standards and escalates safety breaches to supervisors and authorities.

The Customer Services Officer demonstrates professional behaviour when responding to passenger complaints and acts as a service ambassador for the organisation. He/she works in shifts to accommodate round-the-clock flight arrivals and departures and is physically strong to assist passengers with lifting of their baggage. Moreover, he/she is detail-oriented, possesses excellent customer service and communication skills and handles passengers with special needs effectively.

Duties and Responsibilities

1) Provide quality customer services

· Manage and control flight requests such as seat selections and meal arrangements

· Service customers at the first-class and premium check-in counters

· Ensure all travel documents, passports and/or visas comply with verification requirements

· Manage and control discrepancies at the gates

· Handle complex customer requests

· Handle complex customer issues regarding irregular flight operations

· Generate finalised passenger manifests Resolve complex service requests regarding automated check-in systems

2) Uphold safety and/or security standards

· Interpret and follow safety and/or security standards for teams in the workplace

· Escalate reports of breaches in safety and/or security standards to relevant authorities

3) Influence organisational development

· Provide on-the-job training to team members on day-to-day tasks

· Act as mentor to team members

Requirements

▪ Minimum GCE 5 “N” levels and above

▪ Minimum 2 years’ experience in passenger handling or equivalent experience

Responsibilities :-

-Strategically plan and manage logistics, warehouse, transportation and customer services

-Direct, optimize and coordinate full order cycle

-Liaise and negotiate with suppliers & manufacturer

-Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

-Arrange warehouse, catalog goods, plan routes and process shipments

-Resolve any arising problems or complaints

-Supervise, coach and train warehouse workforce

-Meet cost, productivity, accuracy and timeliness targets

-Maintain metrics and analyze data to assess performance and implement improvements

-Comply with laws, regulations and ISO requirements

Requirements and skills

-Proven working experience as a Logistics Manager

-Record of successful distribution and logistics management

-Demonstrable ability to lead and manage staff

-Proficient in standard logistics software

-Excellent analytical, problem solving and organisational skills

-Ability to work independently and handle multiple projects

Key Account Manager will drive sales, marketing and market access activities towards various partners, i.e. healthcare professional groups, specialist organizations, and local market access individuals. This position will drive sales and marketing activities for all ethical channel and new business in the future when needed.

Responsibilities

• Operate as the primary point of contact for key account stakeholders
• Fulfil/exceed set SFE KPIs & Multichannel Engagements
• Work with Brand Leads to create and execute marketing brand plans
• Facilitate, accelerate processes to get access of new product/s into Private Hospitals/MOH/MOE/MOD
• Prepare and guarantee monthly, quarterly and annual sales forecasts

Requirements

• Bachelor's degree or equivalent experience in Business / Sciences
• 3+ years' of relevant work experience in Pharmaceutical sales, key account management, marketing
• Prioritization and strong time management.
• Strong business acumen and a go getter.
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills

C&B:

• Basic Salary + Monthly Allowances
• AWS
• Annual Salary Increment
• Annual External Training Budget with Paid Training Leave Given
• Excellent Welfare Benefits; Flexi Claims, Progressive Annual Leave & etc
• Permanent position with Long Service Award

Responsibilities:

• Perform daily order processing from customers' requests (from quotation to processing orders)
• Coordinator with outbound processing to Schedule, Liaise Internally, Manage and Resolve with any matters with customers' finished goods
• Coordinate with the various department to ensure smooth operation (required face to face communicate with the production staffs)
• Handle customers face to face regarding ordering or outbound matters.
• Beneficial to have basic accounting knowledge for processing of payment etc.
• Perform any administration duties assigned when required
• Responding to incoming email, phone, mobile platform enquiries
• Be responsible for all correspondences, filing, photocopying, recording, documentation
• Attending team meeting and sharing best practice with colleagues
• Prefer to have candidates with experiences working in Singapore

Requirements:

• Minimum GCE 'N'/'O' level with related working experiences
• Applicant with either similar job duties will have advantages
• Comfortable to work in different multicultural team
• Possess positive working attitude and willingness to learn
• Possess good communication skills (both written and oral) and interpersonal skills as required to handle customers enquiries daily
• Ability to maintain confidentiality
• Able to accept job flexibility and willingness to learn new duties
• Ability to start work with short notice preferred
• Applicants must be willing to work in Changi (Preferably for applicants to stay in East area)
• 5.5days work week with alternate Saturday
• Mon - Fri (8am to 5.30pm); Alternate Sat (8am to 4pm)

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

[What you will be working on]

• Manage daily operations and functions for procurement of library materials in accordance to approved policies and guidelines as well as the terms and conditions in the contracts for the sourcing and supply of library materials.
• Manage and track operational and system related issues to ensure timely resolution by staff or relevant departments.
• Collate statistics/KPIs and perform data analysis to monitor and track key performance indicators for procurement of library materials.
• Manage contracts on sourcing and supply of library materials with appointed vendors.
• Conduct yearly review on contract pricing for the supply of library materials, cataloguing and materials processing services with appointed vendors.
• Oversee and manage vendors to develop strategic working relationship.
• Organise quarterly meetings and annual engagement session with vendors.
• Prepare reports for vendors’ meetings and performance.
• Front vendors’ and publishers’ enquiries and feedback.
• Manage daily operations of regulatory services.
• Lead process improvement initiatives and participate in cross functional projects.

[What we are looking for]

• Preferably with 2 years of relevant experience in an acquisition, procurement or operations role
• Excellent communication and stakeholder engagement skills
• Strong analytical/problem solving and documentation abilities
• Strong and proactive team player with good networking skills
• Meticulous and strong motivated individual with drive
• Proficient in Microsoft Office applications especially Excel
• Familiar with government procurement processes is advantageous

Location: Library Supply Centre, 3 Changi South Street 2 S486548

Division: Resource Discovery and Management Division / Resource Management

The successful applicant will first be appointed on a 2-year contract basis.

Please be informed that only shortlisted candidates will be notified.

The A&A Manager's main purpose is to lead the accounting and administration functions for the Alliance 21 group of companies. He/She needs to have good understanding of business structures, operations, and financial performance. Good communication and interpersonal skills, as well as organising and problem-solving skills to support strategic planning and maximise efficiency and effectiveness of resource allocation.

We're looking for someone who is resourceful, performance driven , proactive, independent and with a keen eye for details to assist our CFO with the daily operations of the Corporate Finance department. This position is part of a 4-member team that reports to the CFO.

• Work Schedule: 5-days week, Mon-Fri 8.00am to 5.45pm
• Work Location: Our office in Changi Airfreight Centre or Loyang Way

MAIN DUTIES AND RESPONSIBILITIES

• To be responsible for all Accounts Receivables & Payables that align with the Corporate Finance department’s goals.
• To be responsible for maintaining and systematic storage of documents with proper traceability within the department.
• To monitor processing of invoices, month end closing, and ensure timely collection of payments.
• To conduct credit checks on new accounts.
• To prepare bank reconciliation, GST returns, audit schedule and other forecasting reports as required.
• To prepare monthly, quarterly, annual and ad-hoc billing reports for customers.
• To assist CFO in liaising with external auditor, tax agents and professional advisors on related matters.
• To assist CFO in management accounting functions and reports preparation including preliminary cost analysis, reconciliation, budgeting, and forecasting.
• To use business intelligence to analyse, compile and present information for management decision on financial and non-financial performance measurements.
• To participate in ad-hoc finance-related projects and systems testing.
• To coordinate day-to-day administration and housekeeping duties.
• To carry out any other duties as may be expected in a post of this level.

REQUIREMENTS

• Bachelor Degree in Accounting or related
• Minimum 3 years work experience in accounting or related role.

Responsibilities:

• Process quotations, purchase orders and sales orders.
• Coordinate with customers, vendors and engineers on delivery lead time.
• Manage Customer Consignment Program.
• Work closely with customers, vendors and engineers to ensure timely deliveries to meet customers’ requirements.
• Manage, negotiate & monitor on-time deliveries to customers.
• Maintain stocks inventory and update price book.
• Maintain an effective filing system for all documents.
• Attending to enquiries from customers and business partners.
• Build and maintain a good customer relationship.
• Prepare weekly delivery report and monthly stock analysis report.
• Liaise and coordinate with internal departments on delivery/ collection.
• Handle internal/ external customer/ vendors queries.
• Cooperate with respective departments to coordinate logistics activities.
• Any other ad-hoc tasks assigned by Supervisor or Manager.

Requirements:

1. Higher NITEC or Diploma or its equivalent
2. Good understanding of customer account management
3. Good verbal and written communication skills, able to communicate with people at all levels
4. Friendly and Customer Service Driven
5. Proficiency in MS Office knowledge and ERP system Dynamics 365 Business Central
6. Good interpersonal skills to engage with all levels in the Company
7. Minimum 2 or 3 years of experiences in Logistics operation

Job DescriptionOverall responsibilities

1.1. Responsible to lead two teams of production operators/sewer to meet daily production targets, schedule and quality standards

1.2. Plan workflow on the production teams to achieve production targets

1.3. Draw up duty roster for operators/technicians; allocating work and authorize overtime which is justified by capacity planning and reporting

1.4. Motivate and guide the operators and technicians, maintain discipline and manage their performance appraisals

1.5. Responsible for the safety and security management of the production floor

1.6. Initiate action to prevent the occurrence of any non-conformity relating to the product, process and quality system

1.7. Identify and record any problems relating to the product, process and quality system

1.8. Responsible to initiate the daily production scheduler meeting and attend the daily operations meeting

[What you will be working on]

Responsibilities

• Assist and coordinate with relevant business division/programme partners to determine the programme data source for relevant data consolidation.
• Assist and support the performance of data analysis and data mapping, where appropriate, to facilitate the identification of unusual trends, anomalies, behaviour etc.
• Prepare the relevant data and/or information and conduct of analytical review.
• Assist the deep dive review into the identified trend and behaviour to further review for specific indications of non-compliances and/or potential suspected fraud.
• Assist to develop suitable data review processes that can assist business divisions in the upstream early detection of potential issues in the grants administration and processing.
• Coordinate with relevant business divisions on referral cases of potential suspected fraud for further inquiry and investigations by IAU.
• Timely management and maintenance of WSG blacklist listing.

[What we are looking for]

Requirements

• Basic critical thinking and problem-solving skills – ability to understand beyond the numbers and its implications
• Ability to review complex dataset and develop suitable data review approach to support the achievement of the objectives of data analysis deliverables
• In-depth knowledge of using analytical formulas and functions for MS Excel and other relevant analytical tools, such as data visualization, as well as experience in simple data cleaning
• Knowledge and experience in basic analytical review is essential
• Good communication & presentation skills and inter-personal skills to engage with relevant stakeholders
• A team player with good inter-personal skills
• Driven, meticulous and able to multi-task and work with least supervision
• Good system and processes development acumen. Knowledge related to financial and auditing concepts, accounting principles are an added advantage.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Your key responsibilities include:

• Ensuring Training Providers (TPs) applying for funding from SSG have basic registration and quality standards;
• Regulating the Private Education Institutions (PEIs) in accordance with the Private Education Act 2009 and its subsidiary legislations;
• Lead inspections on TPs and PEIs to ensure compliance with the Private Education Act and Regulations and SSG requirements;
• Investigate complaints and reports of non-compliance, and take enforcement action against the PEIs/TPs;
• Undertake reviews of legislation, regulatory framework or operational policies;
• Leverage data analytics to drive the development of innovative tools and processes, to enhance operational efficiency and compliance efforts.

[What we are looking for]

• Tertiary qualification 
• Candidates without the required qualifications but with relevant experience are welcome to apply
• 2 to 3 years of relevant experience
• Excellent writing and communication skills
• Prior work experience in regulation, enforcement, investigations or operations will be an advantage
• Meticulous and have a keen eye for detail
• Ability to work both independently and as an effective team player
• Adaptable and able to thrive in a highly dynamic environment

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure

Reporting to: Operations Director

Purpose: Responsible for ensuring the development of planned schedules, mileage coding and reports so that Go-Ahead Singapore meets its safety, customer experience, contractual and financial requirements.

Job Responsibilities/ Key Accountabilities

· Manage the Scheduling team in achieving contractual KPI for monthly schedules while delivering improvements in cost effectiveness.

· Oversee development of new service timetable and schedule, and amendment of existing services.

· Monitor schedule performance and rectify issues promptly, proposing and implementing improvements.

· Utilize data-driven methodology for analysis of new services and network effectiveness.

· Manage data on transport network and bus services, ensuring accuracy and compliance.

· Implementation of new bus services through working closely with operations and other internal and external stakeholders

· Proactively initiate, recommend, and implement best practice variations with our stakeholders.

· Assistance in production of roster planning and scheduling tender documentation.

· Stay updated on scheduling system technology and contribute to continuous improvement initiatives.

· Liaise with internal and external stakeholders on bus services, negotiating positive outcomes on operational issues.

· Liaise closely with internal and external stakeholders on bus services and bus-stops related issues.

· Contribute in negotiating positive Public Transport outcomes with key stakeholders and Operational teams.

· Contribute to strategy and annual business plan, supporting operations projects and driving efficiency reforms.

· Responsible for the safety, health and wellbeing of the department staff and visitors to the department through effective safety leadership and compliance with the business Health and Safety Policy, standards, procedures, and processes.

Mileage

· Responsible for mileage coding, manage and oversee the mileage team in submission of daily reports to external stakeholders.

· Ensure that all loss mileages are accounted for in Go-Ahead Singapore, ensure accurate reporting of any loss or missing mileage to LTA.

· Collate data to accurately compute service request fee amount.

· Ensure strict compliance with LTA standards with regards to mileage coding and reporting.

· Produce detailed reports and prepare for regular audits.

· Present analysis to management and stakeholders to provide insights on the results.

Job Requirements

· Minimum Degree

· Experience in public transport operations.

· At least 2 years of experience in management/ supervision.

· Experience in the use of computer based scheduling and rostering tools, preferably in the Hastus software.

· Knowledge of PC based hardware and software applications including computerised bus scheduling and rostering.

· High level of initiative and demonstrated ability to exercise sound judgment in advising senior managers and others on sensitive issues.

· Individual must be meticulous in nature and are comfortable working with figures.

· Positive candidate with excellent communication skills.

· Sound planning and organisational skills including the ability to perform under pressure and meet deadlines.