Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

1) To get Sales and do coordination

2) To liaise with customer on their requirements

3) To assist Sales Executive for all technical issue

4) To coordinate with suppliers for the job

5) To generate quotation, job schedule and sales reports to customer and Director

6) To do sales forecast and sales marketing

7) To collect payments from customers

8) To do proposal with drawings for customers

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Descriptions:

1. Ensure stable and efficient operation of the company's database cluster,ability to quickly locate and eliminate database faults, and optimize database performance continuously,collaborate with business departments to ensure the availability of the database, and improve the database architecture according to requirements.

2. Responsible for providing technical support and training to the development team,subordinate to the company's business department ,responsible for database platform construction,and participate in the development of database operation,and maintenance products and related components,participate in research on new database technologies and new products.

3. Support business development,provide after-hours support as required and be part of 24x7 on-call rotation for database cluster production environments.

Job Requirements：

1. Bachelor's degree or above in computer or related technical disciplines, with more than 3 years of experience in database systems, such as MySQL, TiDB, PostgreSQL, etc.

2. Familiar with other NoSQL database products, have certain research and operation and maintenance experience, such as MongoDB, Redis, Doris, etc.

3. Familiar with Linux operating system, good at doing service deployment, troubleshooting and tuning under Linux.

4. Familiar with at least one of the programming languages such as Shell, Python, Golang,etc., and be able to perform database operation and maintenance development proficiently.

5. Be able to use open source middle ware proficiently, and those who have used open source architecture or middle ware in large-scale businesses are preferred.

6. Good communication and coordination skills and able to work efficiently under pressure.

About the role:

The Innovation Manager will develop and lead the execution of the Innovation Process, have an end-to-end view over all initiatives within each strategic pillar, and will be accountable for tracking and reporting of deliveries as governance of the Innovation funnel and process, ensuring these are on budget, time, quality and scope. Furthermore, the Innovation Manager will organize and lead the conduction of internal and external Hackathons, from problem statement development, through the prototyping and MVP phase, to the development, roll-out and scale of solutions to strategic challenges within the Asia and Africa region.

The role will work closely with Director Innovation Portfolio, Global Innovation, Sustainability and New Business as well as other verticals within Innovation & Impact team.

The Innovation Manager will monitor and provide regular portfolio reports to stakeholders playing an active role in driving Yara’s long-term innovation strategy.

Responsibilities:

· Develop the strategy and lead the execution of the Innovation Process

· Take ownership and coordinate with global counterparts the development of the Inno-vation Process tool for progress tracking

· Consolidate and manage the Innovation Portfolio for Yara Africa and Asia

· Manage in collaboration with Product and Project Owners Project the individual inno-vation initiatives

· Consolidate relevant information and guarantee transparency in project reporting and management

· Standardize and harmonize the way of working with Global Innovation

· Facilitate meetings, run retrospectives, and conduct lessons-learned sessions using ag-ile methodology and tools within the departments under her/his responsibility

· Spot synergies between projects/departments and unlock their full potential,

· Foment a cross-functional way of working in relevant projects and initiatives not only between the departments in Global Innovation but also between central and re-gional/local teams,

· Touch base with Global Innovation’s Performance Management and act as a facilita-tor/expert in the capital allocation process for relevant projects and initiatives.

· Lead the conduction of internal and external Hackathons.

· Directly manage the team processes which includes but not limited to budget tracking and reports, new launch processes, legal status tracking.

· Manage the day-to-day operations of the YAA Innovation Hub– Budgets, bookings and co-ordination of events in collaboration with extended team (Marketing, Digital, Agronomy and Sustainability)

· Consolidation and facilitation of key showcases / show & tell sessions across portfo-lio, across regions.

· Facilitates Innovation process, acting as the lead for the team responsible for ensuring all ideas go through necessary approvals before being submitted to product teams.

· Identify and manage cross-team interdependencies; facilitate cross-functional align-ment to drive progress against goals and objectives, establish clear next steps and owners, and resolve blockers that impede progress.

· Build standardization amongst tools, processes and approach to streamline and opti-mize intake approach for Yara Africa Asia Innovation and Impact

· Outcome and Metrics Tracking/Reporting: Work closely with initiative owners across the organization to develop goals, Objectives and Key Results (OKRs) for ongoing value tracking

· Develop systems for managing performance against those goals; ensure that our key efforts and initiatives are aligned to our strategic priorities.

· Continuously collaborate across regional organization to generate pipeline coordina-tion of new initiatives ahead of organizational cadence

· Aligning agile activities and develop the overall Agile knowledge base of the team through competency programs, talent development and inclusivity programs. As there are many teams looking at Agile within Yara, peer collaboration across the business is key for this.

Required Profile:

· Master’s in Business, Economics, and/or relevant experience

· 10+ years of work experience in strategy consulting or similar and relevant roles

· Experience in project management, change & stakeholder management

· Strong experience in Business Development

· Experience working with cross-functional teams and reporting that work

· Effective communication, problem-solving, and interpersonal skills.

· Humble, collaborative, team player, willing to step up and lead and mentor colleagues

· Highly structured and methodic

· Fluency in English

· Strong working experience in global organizations

· Exhibits knowledge and skillset of servant leadership, facilitation, situational aware-ness, conflict resolution, continual improvement, empowerment, decentralized deci-sion making and increasing transparency in teams.

· Excellent PowerPoint and Excel skills

· Strong in negotiation

Our client is a leading player in the exciting and rapidly evolving Web3 industry. We are committed to building decentralized, user-centric solutions that empower individuals and communities. As we continue to grow and innovate, we are seeking a passionate and experienced Community Oversight Manager to join our dynamic team.

Position Overview:

As the Community Oversight Manager, you will play a crucial role in fostering a vibrant and inclusive ecosystem around our Web3 products and services. You will be responsible for developing and implementing strategies to ensure a healthy and engaged community, while also managing governance processes that empower users to actively contribute to decision-making.

Responsibilities:

1. Community Engagement:Develop and execute strategies to grow and nurture the community around our Web3 products.
   Foster meaningful interactions and relationships among community members.
   Coordinate and participate in community events, AMAs, and discussions.
   
2. Governance Management:Implement and manage decentralized governance processes, ensuring transparency and fairness.
   Facilitate community-driven decision-making through on-chain and off-chain mechanisms.
   Collaborate with cross-functional teams to integrate community feedback into product development.
   
3. Moderation and Conflict Resolution:Oversee community forums, social media channels, and other communication platforms.
   Address concerns and conflicts within the community promptly and effectively.
   Uphold community guidelines and ensure a positive and inclusive atmosphere.
   
4. Analytics and Reporting:Monitor and analyze community metrics to assess engagement and sentiment.
   Provide regular reports to leadership on community health, highlighting areas for improvement and success.
   

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in community management, preferably in the Web3 or blockchain space.
• Familiarity with decentralized governance models and mechanisms.
• Passion for decentralized technologies and a commitment to community empowerment.

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564 Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Key Responsibilities:
• Responsible for developing data visualisation of Xiaomi international internet business to provide visibility of performance trends.

• Automate data quality monitoring and alerting processes and maintain data integrity and accuracy.

• Support key data platform and/or data scheduling jobs to delivery insights to business operation team.

• Assist in identifying business issues through data analysis, providing feasible solutions to improve future performance.

Job Qualifications:

• Maintain data processing pipeline.

• Deal with large, complex data sets to meet functional / non-functional business requirements.

• Good knowledge of SQL, MS Excel, Python or other analytical tools.

• Experience using a BI/visualisation tool and knowledge of visualization practices.

• At least 5 years of related work experience.

Oracle is the #1 global provider of business software. With a market-leading presence in over 175 countries, we connect the biggest enterprises of today with the tools to compete in the digital economy of tomorrow. Join us and play an instrumental role in redefining the world of business!

The Commercial Manager is a member of the APAC Commercial Manager & Business Practice Team to support the Oracle Applications business. The team specialises in commercial negotiation expertise and is driven to create a winning outcome for the customer and Oracle from a commercial perspective.

The Commercial Manager Team ensures the sales team creates and implements a detailed coherent negotiation strategy backed by a solid concession plan. They can confidently engage customers in supporting sales in commercial negotiation and clarification of the commercial terms and conditions of the contract, thus, demonstrating the value of the Oracle commercial terms and conditions. The team will be able to maximise from their collective commercial experience around the region, to ensure they are continuously developing and providing feedback into Oracle. The overall objective of the Commercial Manager Team is to create and lift the commercial DNA of any team they engage with, and drive a value based not discount based customer commercial engagement.

Description

What You’ll Do

Your role as Commercial Manager is to enable the application sales teams by pro-actively engaging in nominated accounts and driving commercial ‘thought-leadership’ in the sales cycle. You are a highly skilled and self-motivated commercial practitioner.

As Commercial Manager you must be at the forefront of Oracle’s Business and Deal crafting practice, which will involve an intimate understanding of the commercial instruments at hand, including the various contractual frameworks. You should be comfortable engaging various partners including procurement and legal teams, business sponsors through to CxO Level, both within the customer’s IT, business departments and within Oracle. Being part of a divisional team, travel will be encouraged to various customer/Oracle locations. Passion, curiosity, commercial competence, excellent negotiation & objection handling and exceptional communication skills are required. As a Commercial Manager, you will:

Commercial Management

• Advise and support sales on innovative and structured commercial value propositions and complex, non-standard, strategic sales opportunities

• Perform appropriate analysis, risk assessment, make recommendation, and engage with customers and executive leadership to optimize winning outcomes and deal closures

• Oversee qualified SaaS deals’ lifecycle and provide sales enablement training to drive best practices

Business Practice

• Reviewing and approving qualified SaaS transactions

• Apply and prosecute Oracle business policies and guidelines

• Assist sales in reviewing and structuring requests and business justifications for HQ approvals

• Ensure approval requests are timely, complete and accurate

• Coordinate with Legal, Contracts, Finance, Delivery and LOB as appropriate to enable and secure approvals

Required Skills/Experience

What You’ll Bring

Your drive, knowledge, and dedication will help us become the number one cloud company in the world. We also look for:

• At least 12+ years’ experience in a vendor

• Experience with Software-as-a-Service (SaaS) application is desirable

• Experience in leading commercial engagements and negotiations is required

• Exposure and conceptual understanding of contract law and pricing

• Deep domain knowledge of commercial/business practice in IT Procurement

• Strong commercial competence and business understanding

• Ability to identify issues and areas for improvement through analysis

• Excellent verbal and written communication and negotiation skills

• Proactive self-starter and a standout colleague

• Ability to manage both internal and external partners

• The credibility and experience to engage optimally with major customers – Procurement, Legal, executives, customer’s IT and security teams

• Someone who enjoys the challenge of “the unexpected”

• Someone who can rapidly sort out “fact from fiction” in any situation

• Intermediate to advanced computer software skills, including Excel, Word and PowerPoint

· Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.

· They answer any questions the customer may have and then redirect them to the appropriate team or department.

· Helping customers to schedule their appointment.

· Any other ad hoc duties assigned by supervisor or Management.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

• Delivering excellent service to ensure high levels of customer satisfaction.
  • Motivating the lab store team to meet objectives by training and mentoring staff.
  • Work with the Procurement Head business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Hiring, training, and overseeing new staff.
  • Responding to customer complaints and concerns in a professional manner.
  • Ensuring store compliance with health and safety regulations.
  • Developing and arranging promotional material and in-store displays.
  • Preparing detailed reports on buying trends, customer requirements, and profits.
  • Undertaking store administration duties such as managing store budgets and updating financial records.
  • Monitoring inventory levels and ordering new items.
  • Ensure all operations are conducted within recognized industry health and safety regulations.
  • Devise metrics to measure lab store status and report these figures during monthly management meetings.
  • Conduct internal audits to ensure compliance with health and safety regulations

Qualifications

• General degree, preferably in Supply Chain or Logistics
  • At Least 1 year of relevant Lab Supplies Store or Procurement experience
  • Good interpersonal, communication and people management skills
  • Result oriented, strong attention to details and time management skills
  • Demonstrates commitment to teamwork with good analytical and project mgt skills
  • Experience as a change agent in an organization
  • Familiar with B2B or B2C system
  • Financial and Business Savvy
  • Proficient in Microsoft Office, BI tools.

The job-holder is responsible to ensure personalised, specialised and cost-effective care is provided by nursing staff to patients, in accordance to established hospital policies and procedures,standards of nursing care and practices. Responsible for the effective and efficient running of the ward/department assigned. The job-holder is responsible to ensure personalised, specialised and cost-effective care is provided by nursing staff to patients, in accordance to established hospital policies and procedures,standards of nursing care and practices. Responsible for the effective and efficient running of the ward/department assigned.

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

As the APAC Customer Development Lead for Digital Commerce, you will manage the Digital Commerce P&L for the APAC region to ensure profitable sustainable sales growth. You will enable sustainable and profitable dComm channel growth with key APAC Digital Customers, including pure players, pharmacies, marketplaces, omnichannel and quick commerce.

This role will support APAC BUs to deliver “go beyond” operational and commercial excellence and drive CBEC strategy and implementation, liaising with key global markets.

The Customer Development Lead will drive coordination of Pan Asia Pacific Amazon terms and pricing risk governance plus negotiation support.

Responsibilities:

• Key Digital Channel Customer Management
  - Work closely with BU/ Markets to identify priority accounts and effective matrix contract strategy. Support the setup of multi-function teams to manage digital Customers specifically Alii, Lazada, PDD Amazon Coupang and Naver. Link APAC on Amazon strategy and approach.
  - Champion the Haleon / APAC dComm strategy and identify opportunities with key Customers across the region to unlock growth opportunities where there are synergies between Haleon and the Customer.
  - Support the building of high performing BUs/ Market sales teams to deliver these strategic initiatives.
  - Support external recruitment as required and proactively to ensure pipeline of talent.
  - Support the development and cross BU learnings on B2B dComm partnerships.
• eJBPs
  - Step change the Quality of the eJBPs and their governance with dCommerce Customers across the region.
  - In partnership with the BUs, provide support to enable scalable, measurable, best practice agreements under-pinned with fundamental dComm performance metrics and data points.
• Drive CBEC process and oversight
  - Provide oversight & support for CBEC commercial process. Governance of International Omni Channel commercial negotiations with the Customer.
  - Management of price exposure across APAC, working with local NRM and ICT colleagues to identify and plan mitigation of risk. Co-ordination of CPI planning and adoption. Regional consolidation opportunity / risk assessment, negotiation support and planning.
  - Drive process improvement to optimize overall business delivery.
• dComm Innovation
  - Advocate and support of incremental opportunity (above and beyond offline execution) to include promotion (e.g., free shipping), PPA workstreams (e.g., epacks), winning at shelf (e.g., brand stores and digital shelf) & Shoppable media (e.g., Google / Social shopping)
• Execution
  - Champion best practice execution and measurement in content, media, assortment, and promotion across digital Customer platforms and enable best practice sharing & scaling across the teams.
  - Work closely with BU & Markets to develop dComm sales across categories – key focus Vitamins and Oral Health.
  - Share and reapply to accelerate profitable sales growth through consumer penetration.
  - Support the implementation of agreed dComm growth initiatives.

Requirements:

• Bachelor’s Degree or equivalent
• eComm sales/commercial knowledge (ideally in both pure players and omni).
• Good understanding of process and execution within the dComm channel environment.
• In depth commercial knowledge and appreciation of pricing, conditionality, term negotiations and full P&L experience.
• Prior experience of customer digital media management and third-party data contracts.
• Ability to lead and drive outcomes within a matrix organization, integrating complex multifunctional efforts crossing multiple business areas.

Responsibilities:

• Lead the design and delivery of change and improvement plans and projects which support the goals of Acclivis’ clients other key strategic initiatives
• Re-engineer digital workflows and improvements and lead the re-architecture/re-design of apps and services to materialise process improvements
• Prototype new solutions that leverage ServiceNow modules ITSM, CSM, Asset, SLM/SLA, Service Catalogue, Service Portal, Knowledge, Discovery, Performance Analytics, Service Mapping, Event Management Integration, Mobile UI, Chat/Connect
• Collaborate in cross-functional teams for better customer enablement
• Define project scopes, objectives and deliverables to achieve launch and implementation within timeline and budget
• Scope and implement tools to monitor application responsiveness, increase automation and reduced downtime to better achieve SLAs.
• Lead and/or perform third-party Management/Integration with other ITSM tools & 3rd Party tools

Requirements:

• ITIL Expert preferred
• Understanding of the IT infra and handled infra projects as Service Delivery Manager in past
• Knowledge of Server & Network management
• Working knowledge and experience with ServiceNow development/ customization/enhancements.
• Understanding of foundational concepts and able to navigate the relationships between ITSM Processes, IT Service Management Process requirements, and business/IT management needs that are moderate in nature which may span multiple ITSM Processes
• Excellent problem-solving and analytical skills
• Excellent interpersonal and leadership skills

A Singapore Service company dealing with Industrial Marking & Coding Equipment has the following position open:

CUSTOMER SERVICE SPECIALIST

Reports to Sales Manager

Responsibilities:

A. Marketing

Making/Answering calls to/from potential clients and arrange for visit

B. Customer Service

Customer Support - Inhouse

Sales Support - liaise with customer

- Queries/quotations for Sales, Parts, or Consumables

- Prep sales invoice, packing and shipment

Service Support - liaise with customers

- service scheduling, quotations

- service job status to customers.

Requirements

Able to work with CRM systems & Google Suite

Self-motivated with good communication skills

ITE or Poly with IT background is an asset

Our Offer

Salary + Transport Allowance

Competitive Package

Training will be provided

JOIN US, Team ToppingsKids!

The Role : Customer Service Representative

We are looking for someone who will be the first contact point of our customers. Customer’s satisfaction is our utmost priority and assisting their inquiries with in-dept knowledge about our products, clear understanding about their inquiries/needs, empathy, and friendly attitude within a timeline is a key for this position.

Company website: https://toppingskids.com/

Instagram: @toppingskids

Key Responsibilities

• Handle customer’s inquiries/ complaints via Email, Call, Direct Message (IG/FB), MarketPlace Chat (Shopee), or What’s app.
• Provide appropriate information about the product/service with in-depth knowledge of the products/service and up-to-date information about the event/ promotion/ deals/ marketing plans, etc.
• For customer’s complaints, provide solutions and alternatives within the time limits; follow up to ensure resolution with understanding of the customer’s concerns and needs.
• Provide standardized quality service with a friendly and helping attitude.
• Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
• Creating customer’s orders manually whenever needed and helping the payment process.
• Keep track of exchange cases with a customer and relevant team till it’s completely resolved and the customer is happy.
• Take responsibility in Shopee Chat Performance – Sending a simple reply might be required out of working hours

Requirements:

• An excellent command of English and intermediate level of Chinese
• A high attention to details
• A friendly and professional demeanor
• Critical thinking and problem-solving skills
• Great communication skills & interpersonal skills
• Ability to work quickly under pressure & Multi-task
• Flexible to be able to adapt to fast changing needs
• Able to handle stress to deal with a broad range of challenges
• Strong sense of commitment & urgency to meet tight deadlines
• Must be Singaporean, Singapore PR, or Korean

Who We Are

At Inchcape Singapore, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE.

Job Responsibilities

Accounts Payable

• Manage and monitor the work performed by GBS, ensure accuracy and completeness in accordance with accounting principles and all relevant regulations, laws and standards, smooth month end/year end closing and no material adjustment raised by auditor. This includes review the transaction, journal, accounts reclassification, accrual etc.
• Monitor the creditor aging report closely and ensure no overpaid & overdue invoice which will jeopardize company reputation.
• Manage escalation point on Open PO, GRIR and resolve the long outstanding.
• Review the hedging request submitted by GBS and ensure we have sufficient coverage and reduce the currency risk exposure.
• Key contact to resolve any invoice or payment discrepancy issue with GBS, external party(vendor), business operation.
• Key person to deal with any audit issue related to Accounts Payable function include external audit, any regulatory bodies or internal audit team.
• Treasury support for cashflow forecast, change of bank authorisers, banker guarantee application etc

Accounts Receivable

• Manage and monitor the work performed by GBS, ensure accuracy and completeness in accordance with accounting principles and all relevant regulations, laws and standards, smooth month end/year end closing and no material adjustment raised by auditor. This includes review the transaction, journal, receipt allocation/application, debtor provision, till control recon etc.
• Monitor the debtor aging report closely, minimise the overdue debtor.
• Review balance sheet schedules relating to accounts receivable functions include bank reconciliation and follow up the aged item with GBS and business operation.
• Key contact to resolve any invoice or collection discrepancy issue with GBS, external party(customer), business operation.
• Key person to deal with any audit issue related to Accounts Receivable function include external audit, any regulatory bodies or internal audit team.

Others

• Provide technical expertise and advice on accounting related matters to GBS, business operation.
• Lead and drive SAP ERP system implementation / new business development and recommend improvements to workflow and processes.
• Other ad-hoc duties as required and/or assigned.

Job Requirements

• Bachelor's degree in Accounting. CPA is a plus.
• Strong technical accounting background and with supervsiory experience.
• At least five years relevant experience is required. Past experience in a shared service environment is preferred.
• Proficiency with Microsoft Office applications, i.e. Microsoft Excel, Power point and Word especially good command of advance Microsoft Excel formulas and functions.
• A hands-on leader with demonstrated skill in leading, building and nurturing finance teams to support business strategies and goals.
• Strong organisational, problem-solving and analytical skills
• Excellent written and verbal communication skills, including ability to interact effectively with all levels within the organization.
• Good time management to meet deadline and able to multitask in a dynamic and fast-paced environment.
• High level of motivation, enthusiastic and proactive.
• Ability to identify process improvement opportunities and make it happen.

As we continue to grow, we are seeking a talented and experienced Assistant HR Manager to lead our Recruitment Division. If you are passionate about human resources, thrive in a fast-paced environment, and have a proven track record in recruitment, we want to hear from you!

Responsibilities:

Recruitment Leadership:

• Lead and manage the recruitment team to ensure the acquisition of top talent.
• Develop and implement effective recruitment strategies to meet the organization's hiring needs.

Strategic Planning:

• Collaborate with senior management to align recruitment strategies with overall business objectives.
• Analyze workforce trends and provide insights to support strategic workforce planning.

Candidate Experience:

• Oversee the candidate experience from application to onboarding, ensuring a positive and professional experience for all candidates.

HR Operations:

• Collaborate with other HR functions to streamline HR processes and ensure compliance with relevant employment laws and regulations.

Reporting and Analytics:

• Develop and maintain recruitment metrics and analytics to measure the effectiveness of recruitment strategies.
• 
  

Qualifications:

• Bachelor's degree in Human Resources or a related field.
• 2 years of proven experience in recruitment, with [X] years in a leadership role.
• Strong knowledge of HR best practices and employment laws.
• Excellent communication and interpersonal skills.
• Proven ability to build and maintain positive relationships with internal and external stakeholders.

If you are a strategic thinker with a passion for recruitment and a proven track record of success, we invite you to apply.

To apply, please submit your resume and a cover letter detailing your relevant experience to [[email protected]].

• Position: Account Manager – Conferences(CAREER ADVANCEMENT/GOOD COMPANY/GOOD BOSS/GOOD WORKING ENVIRONMENT)
• Location: 1 min walk from Bras Basah MRT station
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (commensurate with experience): Up to $6000 + Performance Bonus + Travel Allowance + 14 Days Annual Leave + Medical Benefits and Annual Check-up + Online Learning Portal for self-development + WFH Opportunities
• Duration: 1 Year Contract (RENEWABLE/CONVERTIBLE TO PERMANENT)
• Industry: Digital Media Marketing
• Career Advancement: YES

Responsibilities:

• Overseeing the acquisition and management of key accounts in the Asia Pacific
• region.
• The manager will receive assistance from specialists across various functions to deliver comprehensive services aimed at ensuring the success of scientific conferences and events.

Requirements:

• Tertiary education in hospitality, marketing, or related fields.
• Minimum 3-5 years of experience in a creative agency or hospitality sales, with a
• preference for prior involvement with clients in the medical industry.
• The capacity to handle and supervise the creation of proposals and budgets for
• pitches and requests for proposals (RFPs) from clients, requiring an understanding of event/project budgets and operations across various event types.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Position : WSHO Manager - (ECO/Local & Oversea Projects/Construction/A1 Main Con) - Up to $11,000 + Bonus
• Location: HQ at Changi | Various Project Sites
• Working hours : Monday to Friday | 8.30am to 6pm
• Salary (commensurate with experience) : Up to $11000 + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Civil & Building Construction

Main Responsibilities:

• Assist in implementation and oversee QEHS system
• Coordinate WSH programme, initatives
• Analyse data on EHS performance, condition and practices
• Resolve day to day EHS issues
• Perform regular internal audit
• Participate in site incident investigation
• Lead and coach site safety team
• Liaise with Authorities
• Any other related tasks as assigned

Requirements:

• Bachelor Degree in Engineering or Health and safety related discipline
• Possess a valid WSHO, ECO registration license
• Minimum 5 years relevant experience working as WSHO
• Minimum 10 years working experience in civil projects
• Knowledge of local regulation, code of practices especially related to EHS
• Possess own car

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Description - HR Manager

Talent Acquisition and Management:

• Lead end-to-end talent acquisition efforts for assigned departments, managing the recruitment life cycle from sourcing to onboarding.
• Oversee talent development programs, including training initiatives, and actively participate in succession planning.

Performance Management:

• Facilitate the performance review process, ensuring fair and objective evaluations.
• Provide guidance to Managers on candidate selection, performance improvement plans, and resolution of employee relations issues.

Employee Relations and Payroll:

• Serve as the main point of contact for employee concerns, fostering a positive work environment.
• Handle on-hand payroll responsibilities, ensuring accurate and timely processing of payroll.
• Manage benefits administration and resolve payroll-related inquiries from employees.

Compliance and HR Operations:

• Ensure compliance with employment laws, company policies, and payroll regulations.
• Manage HR administrative tasks, including recruitment processes and leave management.
• Implement and optimize HR systems and processes to enhance overall HR efficiency.
• Serve as the Management Representative (MR) for ISO 9001 internal audits.

Payroll Administration:

• Administer and process payroll for employees, ensuring accuracy and compliance with relevant regulations.
• Stay updated on payroll tax laws and regulations to ensure accurate payroll deductions and filings.

Communication and Training:

• Effectively communicate HR policies, payroll procedures, and initiatives to employees and management.

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum of 3 years of HR experience, preferably in a HR & business partner role.
• Hands-on payroll experience is a MUST.
• Strong knowledge of employment law, compensation, organizational planning, employee relations, and training.
• Excellent communication, leadership, and planning skills.
• Ability to work in a fast-paced and demanding environment and manage multiple priorities.
• SHRM-CP or SHRM-SCP certification is a plus.

Job Description:

1. Global Game Developer Collaboration: Build positive collaborations with game developers worldwide, seeking partnership opportunities, and expanding the company's strategic cooperation in the game publishing domain.

2. Team Building: Lead and inspire a multicultural team, aiding the company in achieving globalization. Ensure cohesive teamwork, working towards common goals in the global market.

3. Formulate Overseas Publishing Strategy: Determine and execute the publishing strategy for games in international markets, including market positioning, channel selection, and promotional strategies. Ensure the publishing strategy aligns with the characteristics of the global market.

4. Market Analysis and Insight: Deeply understand the global game market, analyse competitors, and provide real-time feedback on market trends and opportunities. Guide the company in making flexible strategies to respond to market changes using data analysis and market research.

5. Brand Promotion: Develop and execute international marketing plans to enhance the visibility and user engagement of the games globally. Use various promotional methods to shape the game brand image and encourage user attention and participation.

6. Product Optimization: Assist partners in refining products to increase the success rate of product publishing. Provide targeted product improvement suggestions based on a thorough understanding of market demand and user feedback.

7. Participation in Industry Events: Attend global game industry-related events and exhibitions, establish industry relationships, and expand the company's influence and collaboration opportunities in the global gaming community. Actively engage in industry activities to stay informed about the latest trends and identify potential partners.

Job Requirements:

1. Gaming Industry Experience: Extensive work experience in the gaming industry, demonstrating a profound understanding of the global gaming market.

2. Team Leadership: Outstanding leadership and management skills, capable of inspiring team enthusiasm and fostering a collaborative spirit.

3. International Market Experience: Experience working in overseas markets, familiarity with the business environment, and culture of the global gaming market.

4. Partnership Building: Exceptional skills in building and maintaining partner relationships, capable of establishing strong ties with global distribution channels.

5. Innovative Thinking: Possess innovative thinking and problem-solving skills, adapt quickly to market changes, and propose corresponding adjustment strategies.

6. Market Insight: Sharp insight into global gaming market trends and opportunities, capable of formulating corresponding business development plans.

7. Fluent in English: Fluent English communication skills to effectively communicate within a multinational team and with partners.

Responsibilities:

Work with Chief Corporate Officer and the team to manage the company’s Corporate Communications, Branding, Marketing and Investor Relations functions, including, but not limited to the following:

• Formulate internal and external communications strategies, develop relevant communications materials including press releases, presentations, websites and corporate collaterals, and manage both traditional and digital communication channels.
• Build long-term relationships with key stakeholders, strategic partners, investment community and the media.
• Brand guardian to promote the Company’s image and support regional teams in communications, marketing events and project launches.
• Plan, organise and execute large-scale corporate events, and drive corporate-level corporate social responsibility engagements and campaigns
• Assist in special projects when required.
• Any other duties assigned.

Requirements:

• Degree holder, preferably in Mass Communications/Literary Arts/ New Media/Marketing or equivalent.
• At least 6 years of relevant working experience in dealing with corporate communications and media.
• Exceptional communication, writing, copywriting and editing skills with strong critical thinking skills.
• Strong command of English
• IT Savvy, in-tune with digital economy and familiar with managing digital public relations platforms.
• Proficiency in Microsoft PowerPoint and Adobe Illustrator and Photoshop (photo and video editing skills are an asset).
• Outstanding event organisation and planning skills.
• Good artistic flair and familiar with executing Corporate Identity, Advertisements and Corporate Collaterals.
• A team player who is mature, meticulous, dedicated, enjoy challenges and able to multi-task.

This role will Ensure products manufactured by contract manufacturer meet all defined specifications and are developed and manufactured in compliance with all applicable quality system requirements and provide leadership to work with different Medtronic entities and set up the strong relationship to support the implementation of Quality Systems for the new entity in implementing China localization strategy.

Primary Responsibilities

• Set up the Quality Systems to it meets Singapore, China and requirement countries requirement.
• Establishes quality programs and initiatives to ensure products and assemblies are developed and manufactured per applicable requirements.
• Establish strong supplier control and Quality oversight over suppliers and Medtronic entities.
• Driving continual and preventive improvement of quality management systems in supporting the conformity of process and product quality.
• Supports and develops systems for the identification, analysis, correction, and prevention of quality issues.
• Contributes quality expertise to product development and manufacturing transfers including working closely with suppliers to implement robust manufacturing processes and Quality oversight.
• Oversees and lead key quality systems processes to ensure its effectiveness which includes Design Control, Supplier Controls, Quality Planning, Document Controls, Training, Audits, Change Controls, Nonconformance CAPA, Manage External Requirement, etc.
• Leads the site audit readiness and manages, conducts and coordinates external (Singapore, China, ISO, etc.) audits.
• Take preventive actions to improve the compliance and effectiveness of Quality Management Systems by proactive learning from other sites and best practices from the industry.
• Provides QA support, participate and collaborate with Operating Units improvement program
• Works with local management team members in developing long and short-term quality goals and strategies.
• CAPA board memberParticipate in CAPA and board meetings to review the trending of all input sources and determine if any further action is needed
  Perform review on the CAPA investigation, action plan and effectiveness to determine if CAPA process requirement are fulfilled.
• Represents the new entities to collaborate with peers across all Operating Units for global quality initiatives and works closely with peers on similar quality concerns between Medtronic sites

Qualifications - External

Must Haves

• Bachelors Degree required
• Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

Our Company would like to hire General MANAGER with the following citerior:

1) able to handle wholesales products for shipping.

2) knowledge of marine port procedure

3) take up phone call for marine customer

4) must be a team player

5) need to perform shift duties and standby duties

6) able to handle stress

• Position : Front Desk Executive / Customer Service – Up top $2,800 Basic – Tiong Bahru
• Location : Tiong Bahru
• Working hours : 6 Days Work Week - 3 rotating shifts (7AM-3PM, 3 PM -11 PM, 11 PM -7AM) or Permanent Night Shift (11PM-7AM)
• Salary (commensurate with experience) : Up to $2,800 Basic + Meal Allowance + AWS + Performance Bonus + 10 Days Annual Leave (1st Year)
• Duration : Perm
• Industry : Hotel

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Handles the day-to-day operation of Front Office department.
• Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.
• Any other ad-hoc duties as assigned

Requirements:

• Willing to work weekends & Public Holidays and either 3 rotating shifts or permanent night shift
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• No experience required!

Email to: [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684