Manage administrative function in the development and review of department goals, systems and work processes for HR operational excellence and update any changes in the HR handbook.

Support the senior management to foster a strong company culture in line with the company’s values and objectives.

Administer HR-related paperwork to ensure compliance with all labour laws and regulations, as well as government reporting and administration requirements.

Employee development and retention. Execute all learning and development initiatives and help drive a high-performance, high-growth mindset that focuses on career development and growth.

Leading a team of Recruiting and talent acquisition specialists, and managers, running our recruiting and talent acquisition activities including defining and implementing strategies to attract, hire and retain top talent across the company with a focus on building a diverse and inclusive team.

Be a champion of our culture, helping the team to understand and live our core values through effective programs that promote morale while achieving our company goals.

Be the trusted advisor to the CEO and HODs, holding all managers to a high-quality standard.

Oversee Workplace operations, the building management, safety & security team to ensure that employees are provided with a healthy and conducive working environment.

Plan, develop and implement HR continuous improvement activities.

Support the setup of HR operations infrastructure in the newly formed regional entities such as Recruitment of new positions, Implementation of payroll systems & benefits, Creation of employee policies and guidelines in line with local legislation, etc

Working hours : 8.30am5.30pm; Alternate Saturday 8.30am~12.30pm

Working location is Poineer and Tuas area

Job Objectives

Focal point for the ASPAC customers for material order related actions in the Material, Logistics and Suppliers organization. This is by being responsible for the order processing, administration and management of Material orders received from Airbus customers (airlines, maintenance and repair organizations (MROs) and other customers/suppliers). Contribute to customer's satisfaction by providing high quality responses to all customer related requests for all spare parts and related services.

Job Responsibilities

• Responsible for the order processing, administration and management of Material orders received from customers (airlines, maintenance and repair organizations – MROs and other customers/suppliers).
• Build and maintain strong customer satisfaction with quick response times as well as honest and qualified responses to all customer requests and inquiries. This includes handling and timely follow up on quotations, orders, backorders, customer complaints and claims.
• Proactively update customers on status of enquiries and deliveries.
• Handle invoice discrepancies in a timely fashion to support Sales and Finance in the Accounts Receivables.

Secondary Responsibilities

• Ensure that customers receive full support for their spares orders issues. This includes the internal management of orders, actively working customer order backlog, addressing customer complaints related to material orders as well as the follow-up of customer requests in coordination with all the departments involved in spares ordering.
• Organize and conduct regular account meetings with the responsible departments, (eg. Sales & Support functions and others, as necessary) to share information and keep a global view on your customers’ activity which will include openly discussing order related issues to reduce possibility of issue escalation.
• Measure and utilize key performance indicators (KPIs) in order to manage material order activity and producing order activity reports for customers, account team and management.
• Assist, coordinate and prepare reports on operational topics and participate in customer meetings as required.
• Directly contribute to the increase in customer satisfaction for the ASPAC market related to customer order activity and enhance internal and external communication related to customer material order performance.
• In addition to an assigned portfolio of customers, which may change, assist other account teams and regions as workload and work distribution priorities demand

Job Requirements

• Diploma with 2 or more years' of customer service experience in a dynamic environment, preferably from the aerospace industry.
• Able to commit to a contract period.
• Excellent working knowledge of with MS Office applications (especially Excel and PowerPoint.
• Knowledge of Lotus Notes tools and SAP would be advantageous.
• Candidates with basic shipping knowledge (including transportation of dangerous goods and INCO terms) will have an added advantage.
• Ability to work as a team player.
• Self-motivated and driven to work with a positive attitude.
• Desire to achieve results and advance with a fast growing organization.
• Proactive, customer oriented attitude and working style for both internal and external customers.
• Ability to work positively in an account team (i.e. Customer Order Desk / team with customer account allocation) environment.
• Ability to understand your customers to develop and propose creative solutions to issues is key for the position.
• Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations/issues.
• Self-starter and able to work without constant direction while administering your customer portfolio.
• Proactively take initiative to ensure customer satisfaction.
• Structured in way of working
• Superior communication skills.
• Analytical skills.

Manage administrative function in the development and review of department goals, systems and work processes for HR operational excellence and update any changes in the HR handbook.

Support the senior management to foster a strong company culture in line with the company’s values and objectives.

Administer HR-related paperwork to ensure compliance with all labour laws and regulations, as well as government reporting and administration requirements.

Employee development and retention. Execute all learning and development initiatives and help drive a high-performance, high-growth mindset that focuses on career development and growth.

Leading a team of Recruiting and talent acquisition specialists, and managers, running our recruiting and talent acquisition activities including defining and implementing strategies to attract, hire and retain top talent across the company with a focus on building a diverse and inclusive team.

Be a champion of our culture, helping the team to understand and live our core values through effective programs that promote morale while achieving our company goals.

Be the trusted advisor to the CEO and HODs, holding all managers to a high-quality standard.

Oversee Workplace operations, the building management, safety & security team to ensure that employees are provided with a healthy and conducive working environment.

Plan, develop and implement HR continuous improvement activities.

Support the setup of HR operations infrastructure in the newly formed regional entities such as Recruitment of new positions, Implementation of payroll systems & benefits, Creation of employee policies and guidelines in line with local legislation, etc

Working hours : 8.30am5.30pm; Alternate Saturday 8.30am~12.30pm

Working location is Poineer and Tuas area

Responsibilities:

• Responsible for full sets of accounts.
• In charge of month-end, quarterly and annual closing of accounts.
• In charge of correctly preparing government and state tax documentation.
• Manage monthly accounting and depreciation transactions.
• Prepare management reports and all other accounting reports.
• Oversee daily cash flow activities.
• Work closely with the Finance Department, Project Management and Cost Control Department.
• Provide supervision to junior finance staff.
• Manage audit-related issues from corporate tax agents, government agencies, and external auditors, including creating audit schedules.
• Ensure that all accounting practices adhere to the company's requirements and finance policy.
• Ad hoc duties as assigned.

Requirements:

• Degree in Finance, Accountancy or equivalent.
• At least 5 – 7 years’ experience of accounting experience, preferably with 2 – 3 years of supervisory experience.
• Prior knowledge of QuickBooks Accounting System will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Senior Manager, Customer Experience

Are you an experienced B2B operations professional, with a passion for operating within a matrixed organisation and influencing through strong stakeholder management? If you are looking to join a global team (with regional focus on Asia Pacific) to deliver service that differentiates Expedia Group in the travel marketplace, this role is for you.

As the Senior Manager, Partner & Traveller Experience within the Traveller and Partner Servicing Platform (TPSP) organization, you will be accountable for the delivery of business to business (B2B) servicing for our Expedia Partner Solutions (EPS) demand partners across the Asia Pacific Region (APAC). Leading a team of Partner and Traveller Experience Specialists, and working across a highly matrixed organization, you will play a key role in building strong relationships with internal commercial & operational stakeholders and external demand partners, with accountability for the successful delivery of servicing strategy.

What you’ll do:

• Accountability to help define & deliver APAC service strategy for both A2A and CDS operations supporting our demand partners:
• Work closely with retail operations to ensure servicing levels are achieved and staffing / quality controls (such as vendor quality calibrations) are in place to meet APAC demand partner network requirements real-time and for future growth
• Manage and audit EPS specific agent processes, agent knowledge base and agent communication processes to ensure efficient and effective service handling
• Help prioritize bugs in accordance with impact to operations and key metrics.
• Drive improvements in escalation management & intent insights across all APAC languages and LOB
• Establish deep understanding of agent tools, processes & policies to support the EPS business.
• Understand regional business norms / trends / competitor landscape to ensure our B2B service proposition is best in class
• Use data to identify efficiencies, customer service segment differentiation, and optimize against contractual obligations
• Stakeholder Management (internal/external) – managing expectations to align with TPSP goals and initiatives to maintain / reduce costs and drive revenue:
• Reduce unnecessary EPS demand partner / commercial account management escalations through root cause analysis, workflow improvements and initiatives to increase operational efficiencies
• Maintain balance between big picture and moving individual issues to conclusion
• Establish reporting needs and business review cadence to meet stakeholder needs
• Develop and maintain formal daily / weekly communications with retail operations, EPS commercial account management, and other internal stakeholders as required, to ensure processes are being followed, reports are being maintained and actions processed
• Utilize current reporting or develop new reporting to monitor cost and revenue to ensure TPSP departmental goals are achieved
• Through analysis, work with retail operations and EPS commercial teams to minimize errors, write offs and fraud
• Where appropriate, support the EPS commercial team in external partner facing forums
• Service Enhancement & Continuous Improvement – leveraging the full suite of TPSP agent tools to drive efficiencies and effectiveness:
• Support prioritization across the EPS & TPSP product portfolio by helping gather accurate tracking and business insights to support business impact sizing
• Use data to establish the most efficient channel to service traveler and agency needs
• Feed key insights to the right department to ensure EPS demand partner / internal stakeholder insights are effectively captured & where appropriate, actioned
• People Management – strong leadership qualities, in alignment with the EG Leadership Agreement values of Include, Grow & Own:
• Sets clear team strategy and goals for the APAC region that align to commercial and TPSP objectives
• Coach & mentor to develop individual & overall team skillset
• Fosters an environment of continuous improvement & growth where individuals are empowered & encouraged to drive self & business improvements
• Recognizes staff potential and guides employees in developing skills by recommending appropriate training and sources of information
• Creates environment for team effectiveness, where strengths are known and built upon and learning is shared to build capacity
• Obtains resources needed to reach individual and team goals
• Prioritizes team morale and productivity, celebrating team accomplishments
• Promotes collaboration among team members. Encourages others to cooperate and coordinate efforts

Who you are:

• 8+ years’ experience in operational B2B customer service, management consulting or corporate strategy, preferably at a travel/ecommerce company. To include 3+ years’ experience in people management
• Fluency in English and one or more of the following languages, Korean, Mandarin, Japanese
• Ability to travel domestically and/or internationally approximately 25% of time
• Experience rolling out operational projects designed to improve productivity and/or drive customer satisfaction
• Ability to work collaboratively in cross-functional team in the heart of a matrixed organization
• Excellent communication, presentation, and interpersonal skills
• Distinctive problem-solving and analytical skills, with impeccable business judgment
• Experience leading complex operational and strategic initiatives
• Demonstrable experience in influencing for success

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Working with one of the top foreign bank to hire relationship managers to join their expanding team in the consumer banking space.

- Structured progression

- Excellent platform to learn and grow within the bank

- CMFAS paid for

about the job

• Provide financial advice to clients through offering wealth management solutions, such as insurance, structured deposits, loans and unit trusts
• Develop and strengthen long-term relationships with clients under your portfolio

skills and experience required

• Degree/local diploma in any discipline
• Strong communicator and self-motivated

To apply online please use the 'apply' function

(EA: 94C3609/ R21103354 )

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM's regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Job Description:

• Develop and execute individual audit project plan
• Develop and perform detailed audit procedures with properly documented audit working papers
• Draft the audit findings in clear and concise language
• Develop practical and useful audit recommendations for audit issues raised and obtain management comments on the action plan and target implementation date
• Determine adequacy of corrective actions and reasonableness of target implementation date
• Special projects and ad-hoc duties may be assigned

Working Arrangement:

Working Hours:

Mondays to Fridays, 8.30am to 6pm.

Contract Duration: 3 Months (may be extendable)

Location: Near Clarke Quay MRT Station

Salary: TBA

Job Requirements:

• Able to perform independently under pressure and with minimum supervision.
• Able to network and build effective working relationships with people at all level.
• 3-5 years with at least 2 years in Internal Audit

The Logistics Coordinator (CSO) is primarily responsible for the order fulfilment process, which includes handling point of sales inquiries, order processing, shipment and delivery of orders to the customer.

Duties & Responsibilities:

• Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.
• Updating and entering in all information in the SAP.
• To ensure all customers’ queries are communicated d and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues
• Export process - warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.
• Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.
• Communicating with inter-departments, customers, warehouses, carriers, transporters, and 3rd party vendors.
• Ensure daily, weekly, and monthly reports are up-to-date and provided to the Department Head on a timely basis.
• May require to prepare quotation when assigned.
• To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned.

Requirements:

• GCE ‘O’ Level with minimum 2 years relevant experience
• Demonstrated logistics, warehousing and customer service experience
• Excellent written and oral communication skills
• Strong problem-solving ability
• On-job training will be provided
• Meticulous, able to work independently, and a team player
• Willing to work beyond office hours, such as answering calls

Interested applicant, please send complete resume to [email protected]

The Logistics Coordinator (CSO) is primarily responsible for the order fulfilment process, which includes handling point of sales inquiries, order processing, shipment and delivery of orders to the customer.

Duties & Responsibilities:

• Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.
• Updating and entering in all information in the SAP.
• To ensure all customers’ queries are communicated d and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues
• Export process - warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.
• Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.
• Communicating with inter-departments, customers, warehouses, carriers, transporters, and 3rd party vendors.
• Ensure daily, weekly, and monthly reports are up-to-date and provided to the Department Head on a timely basis.
• May require to prepare quotation when assigned.
• To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned.

Requirements:

• GCE ‘O’ Level with minimum 2 years relevant experience
• Demonstrated logistics, warehousing and customer service experience
• Excellent written and oral communication skills
• Strong problem-solving ability
• On-job training will be provided
• Meticulous, able to work independently, and a team player
• Willing to work beyond office hours, such as answering calls

Interested applicant, please send complete resume to [email protected]

* Basic Up to S$18,000
* Work Life Balance & Friendly Environment
* Incentive Scheme & Career development

* Candidate with Minimum 15 Year experience in Investment Finance Industry
* Responsible for the P&L, Sales and Operations for the Service Division

Our company is looking for suitable candidates to join their growing business as Senior Investment Fund Manager.

RESPONSIBILITIES:

· Managed investments for single family office

· Research various fund structures and alternative investments

· Prepare market and monthly performance reports for investors

· Conduct quantitative and qualitative analysis on investment opportunities and prepare investment reports for decision-making purposes

· Perform due diligence, lead investments negotiations, and coordinate legal aspects

· Review business performance, recommend changes to the existing investment portfolios

· Identify potential strategic investment

· Lead the investment strategy and associated activities

REQUIREMENT:

· MAS Representative would be highly advantageous

· Master's/Bachelor's Degree in a quantitative discipline (Finance, Economics, Mathematics, or similar), with CFA preferred

· Preferable at least 15 years of relevant working experience in the stock exchange (US & HK market) or public equity investment background

· Strong quantitative and financial modelling background with hands on experience on building tactical asset allocation models

· Strong communication skills (English & Chinese) to liaise with Chinese-speaking director(s)

OTHER INFORMATION:
• Location : Milenia Tower (Near Suntec City)

• Working hours : 9.00am to 6.00pm (5 Days)

• Salary: up to S$18,000 higher/ Negotiable (Salary will commensurate according to experience & qualifications)

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to:

Email – [email protected]

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

About the Centre for Applied Philanthropy (CAP)

CAP is a relatively new thought leadership and innovation hub within CFS. It seeks to support effective philanthropy through:

1. Research, Strategy and Insights Providing insights through data and research: we collect and analyse data on philanthropy and unmet needs in Singapore to understand trends, emerging issues and measure impact.
2. Collective Giving and Innovations in Philanthropy Collaborating with others to achieve meaningful social impact: we partner with other organisations in the philanthropic ecosystem to pool resources and expertise to achieve greater impact through collective funding programmes and community impact funds.
3. Philanthropy Advisory: Offering tailored philanthropy advisory services to meet evolving donor needs and aspirations: we co-create impactful initiatives for select donors that tackle the root causes of complex socio-economic problems.

Role Overview:

The Business Manager will be a critical member of the CAP Team, reporting directly to the Senior Director. He/she will work across all CAP projects, as an overall project manager, to co-design, organize, support, guide and review various inside-of-CAP processes (business processes improvement, knowledge management, project management), as well as liaise with other CFS teams, such as Business Operations/Finance and Tech, to ensure effective and efficient administrative, project, reporting and grantmaking processes.

Key Responsibilities:

Operations Management

• Oversee and manage the daily operations of CAP, including scheduling and coordination and minute-taking, where necessary.
• Develop, implement and review policies and business processes based on industry best practices, to ensure effective and efficient functioning of CAP. This includes enabling grant-making for CAP projects and IT systems usage (eg NetSuite).
• Be the CAP representative for any systems-related migrations/upgrade/change

Project Management

• Maintain working knowledge of and support all CAP programmes and priority funding areas (Collectives, Collective Impact Funds, Bespoke Philanthropic Projects in areas of social and sustainability needs) by assisting in strategies, workplans and progress tracking.

Grant Management

• Work with various teams to monitor CAP grants for legal, financial, and programme compliance.
• Monitor and document the grant-making workflow processes, forms, templates, reports and data to assure full compliance with internal controls and legal requirements.
• Ensure all CAP team members are aware and knowledgeable of grants management processes and technology to the degree their functions require.
• Problem-solve complex grant scenarios; consult/liaise with finance and/or legal counsel.

Research, Strategy and Analysis

• As with all other members of CAP, the Business Manager will also remain abreast of current research, activities, best practices, innovation and trends in the philanthropic sector and Singapore’s Non-Profit sector, to provide informed inputs on the CAP’s activities and recommendations and support when needed.

Financial and Programme Evaluation

• Support senior team members to develop and manage the budget for CAP, ensuring financial sustainability.
• Design and prepare reports for internal and external stakeholders, showcasing achievements and impact.

Communications, Collaboration and Networking

• Build and maintain effective relationships, via formal and informal networking opportunities, with internal teams and external organisations such as academic institutions, key players, donors, partners, and the wider community for the purpose of collaborative opportunities and creating impact through philanthropy.

Requirements & Qualifications:

• Project/Programme management experience (with grantmaking being a distinct advantage).
• Knowledge and/or high comfort level to understand IT/CRM systems (such as NetSuite and Submittable), basic data analysis skills and familiarity with business process management.
• Strategic thinker with a process and system mindset.
• Domain knowledge in non-profit landscape such as social issues and/or sustainability/environment will be a definite advantage.
• A high level of organisational capability, attention to detail and a proactive, problem-solving, can-do attitude.
• Strong written, numeric and oral skills, interpersonal/listening skills, with the ability to engage a range of audiences, stakeholders, funders and partners and instinctual information sharers, and network builders.
• Ability to work under own initiative.
• Highly proficient in Microsoft Office applications (especially PowerPoint and Excel).
• Basic degree is required; Master’s qualifications in non-profit management, business management or social sciences will be an added advantage.
• Passion for philanthropy and social impact.

Job Description:

• Establish and maintain strong relationships with key clients in the Asia Pacific region.
• Understand and address client needs, objectives, and challenges with tailored solutions.
• Develop and execute strategic account plans to meet revenue targets and business objectives.
• Identify opportunities for growth within existing accounts and explore new business avenues.
• Collaborate closely with sales, technical, and operational teams to ensure smooth delivery of solutions and services.
• Coordinate with internal stakeholders to align offerings with client requirements.
• Keep abreast of industry trends, market conditions, and competitor activities.
• Conduct regular market analysis to identify opportunities and mitigate potential risks.
• Lead contract negotiations and facilitate agreement finalization with legal and finance teams.
• Monitor and assess customer satisfaction levels, promptly resolving any issues.

Job Requirements:

• Hold a Bachelor’s degree in any discipline.
• Demonstrate proven experience as a Strategic Account Manager in the technology or security sector.
• Possess familiarity with security access control systems, CCTV, and alarm system products (preferred).
• Exhibit excellent communication and interpersonal skills.
• Be willing to travel within the Asia Pacific region as necessary.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

Role Purpose: We are seeking an Event Manager who possesses experience and a genuine passion for the events industry to manage all client relationships from inbound/outbound lead to proposal, all the way through to closing the project.

The position is responsible for driving revenue by developing strategic event solutions for clients. This individual is responsible for, but not limited to, cultivating leads for the sales, developing proposals to gain new business, leading the ongoing service and relationship with clients and meeting quarterly and annual revenue goals in line with the sales plan. He/she should have the abilities to analyse problems and develop creative solutions to clients. With a relentlessly positive outlook and outstanding energy, combine with the ability to really listen to and empathize with clients to build trust and confidence.

Key Accountabilities

• Drive performance and identify achievements as well as areas of focus.
• Close new projects, as well as develop, maintain excellent, strong relationships with our existing clients and align with customer service.
• Drive opportunities from inception to completion and manage the flow of projects, communicate with clients to keep all projects running in an efficient manner. Deliver on-time, on-scope and on-budget projects to client.
• Leads communication and implementation to execute sales strategies and tactics which result in exceeding revenue targets.
• Proactively identify, prospect and pursue new business to achieve targets
• Develop strategies, attend sales calls and meetings to create new opportunities from both existing and new accounts, maximize existing accounts.
• Implement & create your own personal outbound lead strategy
• Generates sales proposals for distribution to prospects
• Identify sales growth opportunities, analysing market conditions, and partners with management team and representatives to develop and implement innovative action plans

Person Specification

• Minimum 2 year experience in the similar position in Event Industry or Business Development
• Proven ability to drive the sales process from strategy to close; develop client-focused, differentiated, and achievable solutions.
• Track record of consultative and idea-based sales experience
• Fun and bubbly personality
• Flair with creative mindset
• Basic Salary + Commission offered based on confirmed contracts + Incentive on sales target

Job Description:

• Brew exceptional and excellent coffee: Both filter and espresso based
• Create innovative and seasonal coffee drinks/cocktail and agree on Non Disclose Clause of in-house recipes for beverages
• Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages
• Calibration of coffee machine, grinders as well as maintenance of equipment as per SOP
• Welcoming customers, informing them about new products, answering queries and accepting orders, manage cashiering using the POS machine.
• Perform housekeeping tasks to maintain the Restaurant general hygiene
• Cleaning and sanitizing work areas, utensils and equipment
• Attend to customer needs and requests in a pleasant manner
• Ensure smooth operations to achieve a good customer dining experience
• Servicing customers and taking orders
• Assisting on counting month-end inventory.
• Fulfill any other relevant job duties assigned by Manager on Duty

Job Description :

• Manage customer orders from inception to delivery and through the entire order-to-cash cycle
• Liaise with other teams to resolve requests/issues in a timely manner
• Administer return processing & credit/debit price adjustment
• Expedite and track customer orders: answer inquiries ( through e-mail, whatsapp, etc. )
• Take corrective actions to resolve customer issues or order fulfilment inefficiencies
• Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow

Requirements :

• Good working knowledge of Microsoft Office and systems used within Customer Service systems with expertise to assist less experienced colleagues
• Min Diploma in Business Admin / Supply Chain
• Minimum of 1 year previous Customer Service experience in an F&B / FMCG environment including management of complex/challenging customer issues
• Experience of encouraging others to work to KPI’s/SLA’s
• Creative thinking ability with proven problem-solving skills including developing new ideas and making projects

Field Service Specialist - Eletromechanical / woodworking machines [3770]

$4000-$5000 + AWS + VB
5 Days (Mon-Fri) ; (2 days WFH after 6 months Probation)
830am-530pm
Jln Pemimpin, Singapore [ Near to Marymount / Bishan MRT ]

Job Description
The Electromechanical Specialist reports directly to the Service Manager and has responsibilities for the installation, maintenance, and troubleshooting of the woodworking machines for customers.

Responsibilities

• Technical after Sales support to external, but also internal customers as required by the Company.
• Carry on site work as requested such as:Supervision of machinery installation and commissioning, execute customer training.
  After sales service tasks like maintenance and troubleshooting, customer trainings,
  Upgrading projects of existing production lines
  
• Respond to on-call and emergency support cases remotely or visiting customer sites.
• Support the sales teams on technical matters.
• Coordinate service and capex delivery projects between Company’s delivery units and customers
• Participate in FAT testing as needed.
• Participate in product and service product development.
• Support spare part and maintenance sales as well as coordinate service work planning and scheduling.
• Keep active communication with customers.
• Follow safety rules and practices set by the company, in general, but also the site rules set by the customer.
• Perform all duties assigned.

Requirements

• Diploma or bachelor’s degree from Electrical or Mechatronic Engineer background
• Hands-on experience in installation and troubleshooting industrial machinery with PLC/PC controls and adjustable-speed drives.
• Knowledge in PLC and PC based control systems: Siemens, Allen Bradley, Beckhoff, Omron, etc. is an advantage.
• A proven track record in mechanical engineering in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, CAD, or similar application experience
• Willingness to travel globally

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job Description:

▪ Attend show rounds or site visits

▪ Prepare tender proposal write up and accurate costing and price calculations within stipulated deadlines

▪ Plan, deliver, and submit tenders in a timely and professional manner

▪ Prepare ad hoc quotations

▪ Prepare and present effective sales presentations

▪ Follow up with business opportunities and new sales channel

▪ Manage existing and potential client portfolio

▪ Monitor contract renewal and follow up with clients on renewal needs

▪ Manage ERP system and work closely with accounts to ensure system is in line with department requirements

Job Requirement:

▪ 2 years’ experience as Business Development Executive

▪ Tender preparation and submission experience

▪ Quotation preparation and submission experience

▪ Presentation experiences

▪ Client management experience

▪ Meticulous and team player

Primarily, the job is solving day-to-day problems that occur in operating ships between ourselves and owners and/or charterers, and problems arising related to the operational activities of our own vessels which specifically means:

• Giving in-house guidance on a wide variety of operational issues that may occur before, during, and after a voyage as well as any resulting voyage related commercial / FD&D claim matters, e.g. hire payments / deductions / off-hire disputes, hold failure issues, performance claims, early / late redelivery, charter cancellation, laytime & demurrage disputes etc.
• Analysing, interpreting and explaining charterparty clauses, on both a practical level as well as from a legal perspective to the Operations departments worldwide.
• Assessing the company’s position in various given situations regarding its claim exposure as well as recovery chances and providing an opinion as to how to handle a situation in the best way possible.
• Debt collecting; pursuing of unpaid balances of hire and freight payments as well as handling demurrage and dispatch disputes and recoveries of same, including taking any necessary action to protect the company’s interests.
• Giving advice on Bills of Lading, LOI’s and any other shipping documents and terms.
• Managing voyage related commercial claims in close coordination with the legal department as may be necessary.
• Negotiating claim settlements with our counterparts.
• Main areas of contact being Operations, Chartering, Period Support and Marine Accounting Departments including Hire and Freight desk, including respective desks in all our satellite offices.

Requirements and Profile:

• 2 to 5 years operations and/or claims experience. A law degree is not necessary.
• Excellent verbal and written communication skills.
• You like to take responsibility and have a dedication to details and avoiding / solving problems.
• Flexibility and capability of handling and managing several cases on the spot.
• Profound English writing skills are essential.
• Ability to take ownership and responsibility for various administrative tasks within the department.
• Good skills in Microsoft Office programs, e.g., Excel, PowerPoint, and Word.
• Fluency in spoken and written English.

Benefits

• AWS + 2-3 mths performance bonus
• Yearly increment
• Staff discounts (Flight Tix + Outlet)
• Good exposure & career progressions (Training provided)
• Fast interview arrangement!
• Location: Changi
• 44hrs per week. 5-6 days including weekend

Job scopes:

• ️Provide frontline customer service
• Assist in checking in at counter
• ️Scan boarding pass
• ️Attend to enquiries

Requirements:

• Prior customer service /frontline / receptionist can apply
• No experience can apply
• Passionate in airline industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Daniel Yap Chun Mun
Registration Number: R23115313
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Automation Lead to be part of their Automation Engineering team to support their business needs. They are located in the West - easily accessible.

Job Description :

• Formulate a comprehensive strategy for warehouse automation in alignment with Supply Chain objectives, tailored to the specific needs of ambient and cold storage facilities.
• Evaluate and select suitable automation technologies (e.g., robotics, multi-shuttle, AGV, sortation, etc.) that optimize operations within the allocated budget.
• Lead the implementation of automation solutions across multiple warehouses, ensuring seamless integration, minimal operational disruptions, and adherence to timelines and budgets. Identify potential risks associated with automation implementation and devise strategies to mitigate them, ensuring business continuity.
• Collaborate closely with departments such as operations, technology, finance, industrial engineering, and indirect procurement to gather requirements and ensure that automation solutions align with overall business goals. Ensure compliance with industry standards, regulations, and safety protocols to maintain a secure working environment for warehouse personnel.

Requirements:

• Min 8 years in relevant working experience (warehouse/ distribution centr)
• Experience with automation control such as Siemens IPC, PLC etc, and able to provide advisory/ insight in automation solutions
• Comfortable with travelling in differet distribution centre

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure with us. Join our team and we'll be able to strive towards success together!

Job Responsibilities

• Accountable for the smooth running of the restaurant.
• To manage outlet operation including sales, operating expenses and outlet profitability.
• Ensure that the highest standard of quality relating to service, presentation, supervision and control of food and beverage is maintained.
• Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts.
• Suggest and recommend improvements to the running of the restaurant.
• Creating and policing operations polices, discipline and standardization company wide.
• Creatring and maintaining annual budgets and monthly management reports.
• Understand the need of training and development of employees and to take proactive approach in training employees and to take proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety.

Requirements

• At least 5 to 8 years revelant experience in similiar capacity in restaurant operations.
• Knowledge on Mexician cuisine.
• Strong leadership abilities. Proven track record of leadership and managerial skills.
• Excellent communication skills and ability to interact effectively at all levels.
• Language skills - fluency in English (Oral/Written) and Spanish for communciation with customers with be added advantage.
• Aggressive, self-motivated and result orientaed.
• Ability to work in multi task environment.
• Ability to work under stress.
• 6 days work incl. weekends and public holidays.

Salary:

• Full time salary starting from $6k up to $10k depending on experience.
• The title and remuneration package will commensurate according to work experience and educational qualifications.

(We regret that only shortlisted candidate will be notified).

Job Description:

▪ Attend show rounds or site visits

▪ Prepare tender proposal write up and accurate costing and price calculations within stipulated deadlines

▪ Plan, deliver, and submit tenders in a timely and professional manner

▪ Prepare ad hoc quotations

▪ Prepare and present effective sales presentations

▪ Follow up with business opportunities and new sales channel

▪ Manage existing and potential client portfolio

▪ Monitor contract renewal and follow up with clients on renewal needs

▪ Manage ERP system and work closely with accounts to ensure system is in line with department requirements

Job Requirement:

▪ 1 year experience as Business Development Manager

▪ Tender preparation and submission experience

▪ Quotation preparation and submission experience

▪ Presentation experiences

▪ Client management experience

▪ Meticulous and team player

The Company

Join a forward looking and agile international marketing MNC.

Due to business expansion, we are actively recruiting for a Regional Tax Manager to be part of the established business in Singapore.

The Role

Reporting to the Finance Director, you will be leading the Group’s APAC tax strategy & compliance, tax reporting and advisory process. Be a key advisor on commercial and legal teams on tax costs and efficient structure for cross-border projects. Play an integral role in implementing regional tax processes and policy, minimizing tax risks, review and maintain the transfer pricing policy and documentation.

Your Profile

To qualify for this role, you must be a qualified Accountant and have a Bachelor Degree in Accountancy with minimum 8 years of relevant tax experience ideally in Big 4 and MNC environment. It is essential to have strong knowledge in tax compliance and tax planning ideally from an international perspective. We are seeking a detail-oriented, resourceful, and proactive Tax professional with excellent interpersonal skills.

Apply Today

Please send your resume, in WORD format only and quote reference number GC12929491, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Chia Lan Xian Gina EA Registration no.: R1109282

Our client is in Retail / Hospitality / Hotel industry. They are looking for a Customer Service Manager to assist their team for the next phase of their business. They are located in East.

Duties:

• To respond to all kind of enquires
• Keep detailed records of all interactions and feedback within the system.
• Coordinate any necessary follow-up meetings
• Conduct follow-up calls/email with clients
• Assist guest to explore the surroundings
• Provide guests with the opportunity to enhance their experience
• Provide training to team members
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• At least 4 to 6 years of related customer service / sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)