Job Description

- Organize and manage rehersals, ensuring that singer/actors and crew are aware of schedules and changes

- Managing the whole stage performance and planning

- Call cues for lighting, sounds, props and scenechanges during performance, ensuring precise timing

- Oversee technical rehersals, ensuring everything runs smooothly

- Make alterations to the set, costume and props between scene changes

- Create a risk assessment to ensure the safety protocols of the full company

- Manage the backstage and onstage area during performance

- Ability to make changes in last minutes unforesee circumstances

Requirements

- Experience in media or stage planning and managing

- High standard of organisational and communication skills

- Problem solving skills, ability to think on your feet

Key Highlights

• Great exposure to the government sector
• Working Location: Upper Changi
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,400 per month
• Contract Duration: 11 months

Key Responsibilities

• Supporting marketing communication activities to engage and help vulnerable groups become digitally able.
• Assisting partners in amplifying organization's initiatives, creating marketing assets, and managing brand logos.
• Managing digital platforms to promote digital inclusion.
• Preparing and reporting on marketing outcomes through key performance indicators.

Key Requirements:

• Degree in Mass Communication/ Marketing or any related field.
• Fresh graduates are welcome to apply!
• Experience in design/video editing tools such as adobe photoshop, illustrator, premiere pro or equivalent software to design collaterals is advantageous

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be part of the Development Secretariat team, supporting the Hospital Planning Committee to ensure that the execution, budget and quality of the developments align with the project requirements. This includes making recommendations and implementing facilities development systems to meet the vision and mission of the Campus. Additionally, you will support the Head of Department in establishing the Facilities Development department, developing Standard Operating Procedures (SOPs) and house rules.

Job requirements

• Recognised degree in Architectural, Engineering or related fields
• Minimum 12 years of related work experience with supervisory experience
• Knowledge and skills in design thinking, change management, project management, process and technology adoption methodologies
• Familiarity with hospital operations
• Excellent communication and interpersonal skills with the ability to engage various stakeholders
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work under pressure, adapt to change and manage challenges
• Proficiency in AutoCAD, Revit, BIM, Photoshop and presentation software

Overview:
We are a well-established, publicly listed recruitment company based in Singapore. As we continue to expand, we are seeking an experienced leader to head our recruitment services division. The ideal candidate will bring extensive recruitment experience, proven leadership abilities, and a deep understanding of the permanent and/or executive search landscape.

Key Responsibilities:

• Develop and implement a comprehensive strategy for permanent and/or executive search hiring that aligns with company goals and market demands.
• Identify emerging trends and opportunities in the recruitment space to enhance service offerings.
• Lead, mentor, and develop a team of recruitment professionals, fostering a culture of excellence and continuous improvement.
• Set clear performance expectations and provide regular feedback to team members.
• Identify and secure new clients while maintaining strong relationships with key clients by understanding their hiring needs and ensuring exceptional service delivery.
• Oversee the entire recruitment process, ensuring a seamless experience for candidates and clients.
• Implement best practices in candidate sourcing, assessment, and selection to attract top talent.
• Monitor industry trends and competitive landscape to inform recruitment strategies and adjust offerings as necessary.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of experience in recruitment service business, with at least 4 years in leadership roles focused on permanent hiring.
• Proven track record of achieving recruitment targets and driving business growth.
• Strong leadership skills with the ability to motivate a team.
• Excellent communication, negotiation, and interpersonal skills.

Overview

We are seeking a dynamic and experienced Head of Sales for recruitment service business to join our leadership team and spearhead business growth in the recruitment industry. The ideal candidate will bring exceptional sales skills, strategic insight, and a strong understanding of recruitment market dynamics.

Key Responsibilities

• Develop and implement sales strategies to achieve company objectives and revenue targets.
• Identify and capitalize on new business opportunities while nurturing strong relationships with key clients and stakeholders.
• Analyze market trends and competitor activities to guide strategic decision-making.
• Collaborate closely with recruitment teams to align on client needs and enhance placement success.
• Monitor financial performance and execute strategies for improvement.
• Take full ownership of the sales process, driving results and ensuring consistent achievement of targets.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field
• Experience in the recruitment industry, with a focus on Sales or 360 Recruitment Consultant
• Proven track record of developing and executing strategies that drive revenue growth and meet business objectives.
• Excellent sales, analytical, negotiation, communication and interpersonal skills.

Summary:

Tsao Foundation is a nonprofit organization dedicated to improving the quality of life for senior citizens in the community. Our mission is to empower older adults to lead active, healthy, and fulfilling lives as they age. We provide a wide range of services and programs aimed at enhancing the well-being of seniors and fostering a supportive and inclusive community.

The Deputy Director CSA is a hands-on leadership role responsible to develop and implement of strategies, fostering of partnerships and collaborations, and integration of community development programmes to aid Tsao Foundation’s mission and values.

Requirements:

Strategy Development and Implementation:

• Develop and implement strategies designed to support the well-being of older adults within the community. This may include initiatives to improve healthcare access, physical activity, mental health, social inclusion, and life-long learning opportunities.
• Exploring innovative, entrepreneurial solutions to enhance service delivery and financial sustainability for the programmes. This could be by exploring new funding opportunities, developing new business models, or creating partnerships with other stakeholders.

Partnership and Collaboration:

• Works with local and regional organisations to promote and develop programs and services for older adults. This includes fostering partnerships with government entities, healthcare providers, non-profit organisations, and other relevant stakeholders.
• Strengthen existing partnerships and establish new partnerships to reach and engage with a wider range of community networks.

Building Integrated Service Model (ISM):

• Identifying integration challenges, demonstrating outcomes from a cumulated service model of CSA, and finding the right technology to integrate the various components.

Research and Development Champion:

• Responsible for staying up to date with the latest research on ageing and incorporating relevant findings into their strategies and programs. Conducts regular assessments of the CSA's integrated programmes to determine their effectiveness and efficiency. This involves analysing program performance data, identifying areas for improvement, and implementing solutions to enhance program outcomes.

Community Outreach:

• Engage with the community, including older adults and their families, to understand their needs and preferences. Oversee campaigns to raise awareness about available resources and programs and gather feedback to inform future strategies.

Communication:

• Act as a representative of the organisation, liaising with the public, the media, and other organisations regarding CSA.

Budgeting and Resource Allocation:

• This role often includes the oversight of financial aspects of all programmes; including the preparation and management of budgets, fundraising, and ensuring the effective use of resources.

Requirements:

• Bachelor's degree in healthcare administration, business management, or related field; Master's degree preferred.
• Proven leadership experience in non-profit operations, preferably in the community care/ elder care sector.
• Strong passion and understanding of the community care/ eldercare regulations, clinical and industry best practices through international work.
• Excellent communication and interpersonal skills to interact effectively with staff, clients, and external stakeholders.
• Strategic thinker with the ability to translate vision and mission into actionable plans.
• Proficiency in financial management, budgeting, and resource allocation.
• Problem-solving skills with the ability to address challenges and drive strategies and initiative.
• Familiar with technology solutions and innovations in elder care services.
• Demonstrated commitment to diversity, equity, and inclusion in care delivery.

We sincerely regret that only shortlisted candidates will be notified.

Job Description

1. Strategic Planning: Develop and implement HSE strategies, policies, and programs that align with the organization's goals and objectives. Ensure that the HSE function supports the overall business strategy.
2. Compliance Management: Monitor and ensure compliance with local, state, federal, and international HSE regulations and standards. Stay up-to-date with changes in regulations and adjust organizational practices accordingly.
3. Risk Assessment and Mitigation: Identify potential health, safety, and environmental risks within the organization's operations. Develop and implement risk assessment processes and strategies to minimize or eliminate these risks.
4. Training and Education: Develop and deliver HSE training programs to employees at all levels to ensure they are aware of and adhere to safety protocols and best practices. This includes creating materials and conducting workshops or training sessions.
5. Incident Investigation: Lead investigations into accidents, incidents, and near misses to determine root causes and develop corrective and preventive actions (CAPA). Implement measures to prevent the recurrence of incidents.
6. Emergency Response Planning: Develop and maintain emergency response plans for various scenarios, such as fires, chemical spills, natural disasters, and workplace accidents. Ensure employees are trained and prepared for emergency situations.
7. Environmental Management: Manage the organization's environmental programs, including waste management, pollution control, and sustainability initiatives. Work to minimize the organization's environmental footprint.
8. Safety Inspections and Audits: Conduct regular inspections and audits of facilities, equipment, and processes to identify potential hazards and non-compliance with safety standards. Take corrective actions as needed.
9. HSE Reporting: Prepare and submit HSE reports to regulatory authorities, senior management, and stakeholders as required. Maintain accurate records of incidents, compliance activities, and safety performance metrics.
10. Budget Management: Develop and manage the HSE budget, allocating resources effectively to support HSE initiatives and programs.
11. Stakeholder Engagement: Collaborate with internal and external stakeholders, such as government agencies, industry groups, and suppliers, to promote a culture of safety and environmental responsibility.
12. Continuous Improvement: Continuously assess and improve the organization's HSE programs and performance. Stay informed about industry best practices and emerging trends in HSE.
13. Communication and Leadership: Lead and manage an HSE team, if applicable, and provide clear guidance and direction. Communicate HSE goals and expectations to all employees and foster a safety-conscious culture.
14. Legal and Ethical Compliance: Ensure that all HSE activities and initiatives are conducted in an ethical and legally compliant manner.
15. Crisis Management: Develop crisis plans and procedures for HSE-related emergencies and incidents.
16. Technology and Innovation: Stay informed about technological advancements and industry innovations related to safety and environmental protection. Assess and implement new technologies that can enhance safety and efficiency offshore.

Requirements

1. Minimum 20 years’ experience in offshore oil & gas industry on various positions
2. Must be a Medical degree holder
3. Must have level 6 HSE qualification for e.g. Nebosh International Diploma

We are looking for a skilled Digital Marketing Specialists with expertise in social media management and digital marketing strategies.

Managing platforms like YouTube, Meta, TikTok, etc. Have strong SEO and SEM skills and are well-versed in Business Suite and Ads Manager.

Key Responsibilities

• Manage and optimize social media strategies across platforms such as YouTube, Meta, TikTok, etc
• Execute and manage paid ad campaigns (Facebook Ads, Instagram Ads, YouTube Ads) and ensure optimal targeting and performance
• Optimize content and campaigns for SEO and manage SEM initiatives
• Analyze campaign performance, generate reports, provide insights and understands digital marketing trends

Requirements

• Minimum Diploma/Degree in Mass communication/ marketing or related fields
• At least 2 years of relevant experience preferred
• Proven experience managing social media platforms, particularly with Business Suite and Ads Manager
• Bilingual, strong skills in content writing for social media
• Expertise in SEO/SEM and digital marketing tools such as Google Analytics, Facebook Ads Manager, and other social media tools
• Ability to analyze data and performance metrics to optimize marketing strategies
• Creative and results-driven mindset with the ability to work on multiple campaigns simultaneously
• Must be a food lover

The Sales Director will lead the sales strategy, drive revenue growth, and expand market share for IPS Securex Pte Ltd and Securex GS Pte Ltd across the Asia-Pacific region. This role involves overseeing the sales team, establishing strong customer relationships, developing new business opportunities, and achieving sales targets in line with the company's growth objectives. The Sales Director will work closely with the leadership team to align sales strategies with company goals and drive overall business performance across multiple markets. Specialization in security systems and homeland sales, along with established contacts with M&E (Mechanical and Electrical) Consultants, will be essential to succeed in this role.

Key Responsibilities:

Regional Sales Strategy Development and Execution:

• Develop and implement a comprehensive sales strategy to achieve revenue targets and business growth across the region, with a focus on security systems, public address system and homeland sales.
• Identify market trends, customer needs, and competitive dynamics in security and homeland sectors to adapt strategies accordingly.
• Drive the development of new business opportunities, expanding the company’s presence across the Asia-Pacific, with an emphasis on high-value security projects.

Team Leadership and Development:

• Lead, mentor, and manage the existing sales team, setting performance targets and providing guidance to achieve them.
• Conduct regular performance evaluations, offering constructive feedback and training to enhance team skills, especially in security systems, public address system and homeland sales.
• Ensure team alignment with the company’s strategic objectives and support cross-functional collaboration.

Revenue and Pipeline Management:

• Monitor and report on regional sales performance, including forecasting, pipeline management, and closing sales.
• Implement sales processes and tools to improve efficiency and effectiveness across different markets, particularly in the security systems, public address system and homeland sector.
• Analyse sales data to identify areas for improvement and develop actionable plans to optimize results in each region.

Customer and Consultant Relationship Management:

• Build and maintain strong relationships with key customers, partners, and stakeholders across the region.
• Leverage existing contacts with M&E Consultants to gain project insights, influence specifications, and drive business growth in security systems, public address system and homeland projects.
• Negotiate and close high-value contracts, ensuring customer satisfaction and fostering long-term partnerships.
• Address client concerns and resolve issues to maintain positive customer experiences across all markets.

Regional Market Expansion and New Business Development:

• Explore opportunities for market growth in new countries or sectors within the region.
• Focus on securing projects related to security systems, surveillance, access control, extra low voltage and homeland security.
• Collaborate with marketing to products and solutions, driving regional brand awareness.
• Evaluate potential partnerships and strategic alliances that could contribute to revenue growth in the security and homeland markets.

Budget and Resource Management:

• Develop and manage the regional sales budget, ensuring optimal allocation of resources.
• Monitor spending and adjust strategies to maximize return on investment across the region.
• Work closely with other departments to align sales activities with financial and operational goals.

Qualifications:

• Possess a degree or diploma in Business, Sales, Marketing, or a related field
• Minimum of 15 years of sales experience, with at least 5 years in a leadership role.
• Proven track record of meeting or exceeding sales targets in a regional or multi-country environment.
• Strong leadership skills, with experience in building and developing high-performing, regionally dispersed teams.
• Specialization in security systems and homeland sales, with a thorough understanding of the industry's requirements and trends.
• Established contacts with M&E Consultants, with a proven ability to leverage these relationships for business growth.
• Excellent communication, negotiation, and interpersonal skills.
• Regional experience in the Asia-Pacific market is required.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Reporting to the Chief Financial Officer, you are responsible to meet the Patient Financial Services Department’s Key Performance Indicators. The incumbent is responsible for overseeing the financial operations related to patient billing, collections, and financial assistance at SGH. This role involves strategic leadership in managing the patient revenue cycle, ensuring compliance with regulations, and enhancing the overall patient experience in financial/billing matters. The ideal candidate will process a strong background in healthcare finance, exceptional leadership skills and a commitment to improving financial processes and patient satisfaction. You will provide stewardship to the Department’s operations including ensuring compliance with national regulations related to patient billing and to develop and maintain policies and procedures to support efficient operations and compliance. You will provide effective support to various internal and external stakeholders to achieve the Hospital’s vision and mission and ensure the delivery of excellent customer service and support the implementation of national public healthcare business systems.

Education, Training and Experience

• Bachelor’s degree in Accountancy/Business or related discipline
• At least 15 years of work experience in healthcare financing and of which 8 years are in a managerial capacity
• Demonstrated leadership with ability to work in a dynamic, complex and fast-faced environment and manage changing priorities
• Excellent problem-solving skills and strong judgement
• Excellent analytical, problem solving and decision-making skills.
• Exceptional communication and interpersonal skills, with the ability to work collectively across departments, patients and executive leadership

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

This role reports to Director, SCE and will be responsible for achieving the organisation's fundraising and donation targets, specifically for Corporates (with Foundations), Private Foundations, Family Offices and High Net Worth individuals , to deliver the organization's strategies and Mission to realise its espoused Vision.

The SM, Partnerships (Others) Development plays a critical role in enhancing MINDS' engagement and fundraising capability. Focusing on Corporates (with Foundations), Private Foundations, Family Offices and High Net Worth individuals, this candidate will support their volunteering and donation/fundraising activities to help them achieve their CSR/ESG goals.

The SM, Partnerships (Others) Development will also be responsible for the application of relevant grants in support of MINDS' programmes and services as well as the submission of impact reports to update funders of the outcomes of their donations. As a key member of SCE, he/she will also support the department's events and activities.

Donor Engagement & Development:

• Strategise, lead, build pipelines and drive engagements with identified stakeholders across the following key segments - corporate donors (with Foundations), Foundations, Family Offices and High Net Worth individuals.
• Strengthen relationship with existing partners to deepen extent of partnership and support for MINDS.
• Innovate and explore new ways and platforms/channels of reaching out to prospective donors to grow and sustain philanthropic giving for MINDS.
• Ensure good governance on donation administration process and maintenance of donor database.

Fundraising Strategies:

• Develop, implement, and review Donation/Fundraising framework, policy and guidelines for whole of MINDS.
• Track donation types and trends and strategise on how to improve fundraising/donation outcomes across all stakeholder groups.
• Propose yearly donation targets for Senior Management approvement.
• Strategise, lead and drive 2 fundraising campaigns to establish a sustainable income source for MINDS Colours of Inclusivity and Colour My World.
• Ensure good governance for all fundraising efforts, in compliance with relevant government legislations such as and not limited to: Charities Act, Charity Commission Guidelines, House to House and Street Collection Act, etc.
• Contribute to the upkeep of donor records in the Volunteer & Donor Database System.

Grant Applications:

• To be conversant with funding support available and identify appropriate grants that MINDS could apply for in support of their programmes/services.
• Work with entities and prepare grant applications to various funding bodies.
• Prepare impact report to funding bodies to update on outcomes of programmes/services.

Marketing Communications:

• Develop the necessary collaterals to engage the target donors groups and publicise fundraising campaigns, including but not limited to eDMs, microsites and social media posts.

Volunteer Management:

• Engage and expand network of volunteers from corporate donors (with Foundations), Foundations, Family Offices and High Net Worth individuals.to support for MINDS' events and activities.

Dept Support and Team Management:

• Support Dir, SCE in managing Dept budget and preparing all necessary reports to Senior Management, Board etc.
• Plan and guide executive(s) to achieve team and dept goals

• Bachelor Degree , preferably in Business / Communications / Marketing or relevant subjects

• At least 8 years of working experience and three years of experience in managing a team
• Experience in fundraising/donor development, stakeholder engagement and PR/marketing communications
• Experience in grant applications and preparation of impact reports for funding bodies
• Excellent written and oral communication skills
• Excellent project management and events coordination skills

A Digital Strategic Transformation Senior Manager or Director typically oversees the planning and execution of digital transformation initiatives within an organization. Their job scope includes developing strategies to modernize business operations, enhance customer experiences, and drive efficiencies through the adoption of digital technologies. Below is a breakdown of their responsibilities:

• Develop Digital Transformation Strategy: Create long-term plans to integrate digital tools, processes, and platforms to achieve business goals.
• Leadership and Change Management: Lead cross-functional teams, manage stakeholders, and champion digital transformation throughout the organization.
• Alignment with Business Objectives: Ensure digital initiatives align with the overall business strategy, focusing on value creation, revenue growth, and cost efficiencies.
• Innovation Management: Stay updated on emerging technologies and trends, integrating relevant innovations to improve processes or products.
• Data-Driven Decision Making: Promote the use of analytics, data, and business intelligence tools to guide decision-making across departments.
• Automation Implementation: Oversee the integration of automation tools (e.g., robotic process automation, AI-driven workflows) to streamline operations.
• Digital Customer Journeys: Implement digital strategies to improve customer interactions, personalizing services, and optimizing the customer experience.
• Omni-Channel Strategy: Oversee the integration of digital platforms to offer seamless customer experiences across various touchpoints (e.g., online, mobile, social media).
• Risk Management: Identify and mitigate risks related to digital transformation projects, including those related to technology failures or resistance to change.
• Digital Skill Development: Lead the upskilling and reskilling of employees to work with new technologies and processes.

This role is highly strategic and requires a balance of leadership, technology acumen, and business insight. The person in this role would typically report to the Chief Operation Officer (COO), or directly to the Managing Director/CEO, depending on the structure.

Key Highlights

• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,400 per month
• Contract Duration: 11 months

Key Responsibilities

• Coordinate user research activities to gather feedback on new enhancement for organization's Platform.
• Support in the continual user story refinement for accurate and up-to-date requirement documentations.
• Support innovation platform development process and operations such as UAT, Live Verification etc.
• Manage the onboarding of new solutions onto the innovation marketplace.
• Manage and collate of statistics and reporting on product health, management reporting and project progress.
• Manage documentation of operational processes and procedures related to the digital platform.
• Perform other duties as assigned to support the end-to-end innovation processes and workflows put in place.

Key Requirements:

• Only Singaporean may apply.
• Degree in Business Management/Computer Science or any related field.
• Proficient in using Microsoft Ecel, Power BI/Tableau for data entry purpose (creating graphs).

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

He / She shall be responsible for project and advice delivery, research, strategy, and analysis for smart cities, infrastructure, and digital/technology transformation in focus regions in the Middle East, South East Asia, and South Asia. Additionally, He/She shall assist the team internally on matters of technology product management, operations/marketing optimisation, and strategy. He / She is responsible for:

• Assisting in the hitting of annual sales targets within assigned territory and accounts (in line with the Regional Director’s targets and assignments)
• Building, managing and maintaining strong, long-lasting customer and partners relationships, as well as expanding the customer base in the Middle East, South East Asia, and South Asia
• Ensuring successful delivering of digital transformation projects within time and budget, including suitable technology implementations for the client by partnering with the various solution providers in the market and solution architecting to respond to RFI / RFP
• Analysis and production of insights, reports, and other materials for client or internal use pertaining to economic, financial, policy, or other multidisciplinary aspects of smart city/built environment; this will include both quantitative (data science, statistical) and qualitative analysis, as well as research and production of collateral/materials to report findings
• Assisting in product management and solution architecture for Meinhardt technology platforms under development

Requirements and skills

• Proven delivery of projects from building to city level
• Proven ability in solution architecting for smart technologies
• Ability to communicate, present and influence all levels of the organization, including executive and C-suites
• Proven ability to articulate the distinct aspects of services
• Product management experience for software and technology platforms
• Data science and applied statistics skills and experience—from data collection and wrangling to analysis and visualisation as well as reporting
• Demonstrable experience and thought process as consultancy and solutioning leader in developing client-focused, differentiated and achievable solutions
• Excellent listening, negotiation, and presentation skills
• Excellent verbal and written communications skills
• Degree in a quantitative field with experience in consulting, research, and analysis and working knowledge of multiple disciplines within and outside the built environment as well as ability to approach problems in a multidisciplinary manner

OVERVIEW

The Director, Digital is responsible for close collaboration and engagement with departments in the Company such as Finance, Operations, HR, and Marketing/Sales functions to create and execute Digital Strategy and plan that will bridge Digital assets and existing practices to the evolving needs of the Organisation. Working with local and remote teams, the Director, Digital, will ensure seamless integration of all business applications within this growing Organization. He/She reports to the CEO based in Singapore and functionally to the Digital & Technology Group team. The Director, Digital acts as a true business consultant to the leaders in the Company with technological dimension to strategic priorities.

RESPONSIBILITIES

1. Implement, manage, upgrade or redesign Digital projects:

• Manage the ALM (Application Life cycle Management) of all the local software according to the roadmap of the editors and the guidelines of the Babilou Family Teams (Finance, Digital, Sales, HR, etc)
• Lead, coordinate and monitor operational project tool as required for the planning, development, testing, and implementation phases according to departmental and IT guidelines
• Work with local and group teams (support functions and operations) to deliver change management to ensure new processes/technology are deployed effectively
• Train end-users to accurately and consistently use systems
• Manage and complete projects in a timely manner within budget controls and defined quality standards
• Provide communications regarding projects status to all appropriate parties throughout the lifecycle of the project, including communication with group headquarter (overseas)
• Ensure the effective integration of existing programs and strategies with newly acquired assets/schools so that long- and short-term business goals are attained, where applicable

2. Work on Finance system management:

• Map and maintain the accounting system to the parent system that includes general ledger, accounts receivable, accounts payable, treasury, financial reporting and budgeting;
• Coordinate the build (in case of new acquisition of entities / countries) and the maintenance of interfaces between the Microsoft Dynamics AX365 accounting software and the payroll system, banks, the local authorities (GST, etc)
• Coordination of local team for the Group Finance EPM implementation

3. Manage the CRM system/Operational tools:

• Management of the current CRM for the business
• Lead the implementation and functionalities of the CRM including the interconnection with the other software of the IT Landscape
• Leads acquisition strategy implementation and tracking through the system
• Improve the CRM tool including reporting, BI tools, KPI’s and interface with other Digital softwares
• Coordination of local team for the implementation of new Analytics/Performance reporting tool/processes to help drive business decisions
• Coordination with the integrators of the local solutions regarding the evolutions required for the performance analysis needs in the Organisation

4. Manage and is overall responsible for the Digital assets and performance in the Company including commodities, network, cyber security, PCs, Contract management with local providers according to guidelines provided by the Babilou Family team

5. Responsible for designing the internal processes around our tools and workflow

JOB REQUIREMENTS

• At least 15 years of project management experience in an application/software development environment, preferably with experience driving solutions on Enterprise platforms (e.g., ERP systems, Sales/Service tools, HR systems)
• Experience in end-to-end IT project management and the system development lifecycle, leading and supporting cross-functional and IT transformation initiatives and facilitating discussions with executives
• Experience using Finance systems and with Finance business processes (Accruals, Revenue Recognition, etc.)
• Working knowledge of Dynamics AX is appreciated or deep experience in a comparable CRM/ERP system
• Proficient with project management principles (e.g. resource allocation, cost estimation, risk analysis)
• Demonstrated practical experience, flexibility, and adaptability with multiple project management approaches (waterfall, agile)
• Experience working with geographically distributed teams with an ability to drive team collaboration, communication, and effectiveness
• Strong reporting and communication skills
• Excellent written and verbal communication skills able to effectively articulate complex concepts and ideas to broad audiences
• Experience establishing new processes and successfully managing change
• Results oriented, proactive, organised
• Proven track record of effective decision-making
• Experience coaching/mentoring others
• Strong facilitation, negotiation and influencing skills can effectively drive discussions and decisions toward desired results, able to get things done without formal authority
• Experience effectively partnering with vendors and consultants
• Experience effectively working with globally distributed teams

Are you a seasoned sales leader with a passion for the hotel industry? Do you thrive in a fast-paced environment where your strategic thinking and exceptional interpersonal skills can make a significant impact? We're seeking a highly motivated Director of Sales to join our team and lead our sales efforts to new heights.

Key Responsibilities:

• Revenue Management: Collaborate closely with Revenue Managers to develop and execute a comprehensive Annual Sales Plan.
• Team Leadership: Provide mentorship, coaching, and support to a talented sales team, fostering a positive and productive work environment.
• Market Analysis: Conduct in-depth market research to identify emerging trends and opportunities and develop strategies to capitalize on them.
• Business Development: Actively seek out and secure new business from airlines, travel agencies, corporations, and MICE planners through targeted outreach and relationship building.
• Financial Performance: Drive revenue growth and exceed budget targets through effective sales strategies and account management.
• Competitive Intelligence: Stay abreast of industry trends and competitor activities to maintain a competitive edge.
• Reporting and Analysis: Prepare detailed reports on market segments, financial performance, and sales activities to inform decision-making.
• Market Expansion: Identify and develop new markets, both locally and internationally, to expand the hotel's reach and customer base.
• Industry Representation: Participate in industry events, trade fairs, and road shows to enhance the hotel's visibility and network with key stakeholders.
• Yield Management: Implement effective yield management strategies to optimize revenue and maximize profitability.

Qualifications:

• Proven track record in sales leadership within the hotel industry, with a minimum of 5 years of experience.
• Strong understanding of revenue management principles and practices.
• Excellent interpersonal skills and the ability to build and maintain strong relationships with clients and team members.
• Proven ability to develop and execute effective sales strategies.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field.

If you are a dynamic and results-oriented sales professional who is passionate about the hotel industry, we encourage you to apply.

Company Description

IMPACT! Brand Communications is a leading digital marketing agency, focused on the B2B, technology and healthcare sectors in Singapore and across the region.

What a Digital Marketing Intern does at IMPACT

As a Digital Marketing Intern here at IMPACT, you will be working with the Account Servicing on a group of client accounts to deliver successful marketing campaigns and outcomes.

Who You Will Be Working With

This role reports to the Account Director. You will be working closely with our Client Servicing, Project Management, Creative, Web, Digital and Engage teams.

Job Scope

• Support the digital marketing team to provide account servicing /management to current clients
• Work with creative teams in developing ad creatives / social and video content for current clients
• Support in paid media campaigns (Facebook, LinkedIn, Google) with campaign setups
• Support in preparing performance reports and recommendations

Job Requirements

• Interest in digital marketing and passion for learning
• Digitally savvy with some knowledge of social media platforms
• Experience working on consumer brands will be beneficial
• Good communication skills in English, written and spoken
• Sense of responsibility, in ensuring work is done and deadlines are met
• Able to multitask to some degree, while being responsive and meticulous

Why Work At IMPACT

We strongly believe in work-life balance, with a remote/hybrid work environment and colleagues across the APAC region.

You'll be working with some of the most leading technology and B2B brands around.

There’s plenty of growth opportunities for the right candidates, being on the ground floor of a fast-growing marketing agency and startup.

We invest in your learning and growth, making sure you develop as a business professional.

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Please note that only shortlisted candidates will be approached. Thank you!

Send your application to: [email protected]

Position Overview:

We are seeking a creative and results-driven Digital Marketing Specialist to manage and execute our online marketing strategies. The ideal candidate will have a strong understanding of digital marketing, be highly organized, and possess the ability to multitask effectively. You will be responsible for developing and implementing marketing campaigns, analyzing performance metrics, and enhancing our brand’s online visibility.

Key Responsibilities:

· Develop and Execute Campaigns:

o Design and implement comprehensive digital marketing campaigns that align with company goals and product offerings.

o Manage multi-channel campaigns including social media, email marketing, search engine marketing (SEM), and display advertising.

o Coordinate with creative teams to develop campaign visuals, copy, and landing pages.

· Content Creation:

o Craft high-quality, engaging content for various digital platforms such as blogs, social media posts, email newsletters, and website updates.

o Develop content calendars to ensure timely and relevant posts that resonate with target audiences.

o Collaborate with designers and copywriters to create visually appealing and effective marketing materials.

· SEO & SEM:

o Conduct keyword research and implement SEO best practices to improve organic search rankings and drive website traffic.

o Optimize website content, meta tags, and backlinks to enhance search engine visibility.

o Manage and optimize SEM campaigns, including Google Ads and other paid search platforms, to maximize ROI.

· Social Media Management:

o Develop and execute social media strategies across platforms such as Facebook, Instagram, LinkedIn, and Twitter to increase brand awareness and engagement.

o Monitor social media channels for trends, customer feedback, and opportunities for engagement.

o Analyze social media metrics and performance to adjust strategies and improve effectiveness.

· Analytics & Reporting:

o Track and analyze key performance indicators (KPIs) for all digital marketing campaigns, including website traffic, conversion rates, and customer acquisition costs.

o Generate detailed reports on campaign performance, providing actionable insights and recommendations for optimization.

o Utilize analytics tools (e.g., Google Analytics, social media insights) to measure success and identify areas for improvement.

· Multitasking:

o Handle multiple projects and deadlines simultaneously, ensuring timely delivery of marketing materials and campaigns.

o Prioritize tasks effectively and manage time efficiently to meet diverse marketing objectives.

o Adapt to changing priorities and business needs while maintaining a high level of accuracy and quality.

· Collaboration:

o Work closely with internal teams including sales, product development, and design to ensure marketing strategies are aligned with business objectives and product launches.

o Coordinate with external partners such as influencers, agencies, and vendors to enhance marketing efforts.

o Participate in brainstorming sessions and provide input on marketing strategies and creative ideas.

· Market Research:

o Conduct thorough research on market trends, consumer behavior, and competitive landscape to inform marketing strategies.

o Analyze competitors' digital marketing activities and identify opportunities for differentiation and growth.

o Gather customer feedback and insights to tailor marketing efforts and improve customer satisfaction.

Qualifications:

· Experience: Proven experience in digital marketing, including managing online campaigns, social media, and content creation.

· Skills: Strong multitasking abilities, with experience handling multiple projects and deadlines.

· Technical Skills: Proficiency in digital marketing tools and platforms (e.g., Google Analytics, Google Ads, Facebook Ads Manager).

· Communication: Excellent written and verbal communication skills, with the ability to create compelling content and engage with audiences.

· Analytical: Strong analytical skills with the ability to interpret data and generate actionable insights.

· Education: Bachelor’s degree in marketing, Business, Communications, or a related field (or equivalent experience).

· Creativity: Innovative and creative thinker with a passion for digital marketing and staying updated with industry trends.

Why Join Us?

· Growth Opportunities: Be part of a growing company with opportunities for career advancement.

· Dynamic Environment: Work in a fast-paced, collaborative environment where your contributions make a direct impact.

· Competitive Compensation: Receive a competitive salary and benefits package.

We are looking for a sales and customer services manager to support across a number of our businesses which include printing, framing, and an art gallery.

How will a typical day look?

• You would handle enquiries that come in via Whatsapp, Email, and Phone primarily. There are some customers who walk-in seeking services but the majority are via Whatsapp and Email.
• You would leverage tools and software that we have in place to accurately quote customers.
• You would create and send invoices and ensure payments are made and received.
• You would collate and document order requirements for printing and/or framing production teams.
• Handle some operational elements such as organising couriers for collections/deliveries.

Things to know

• As we do have walk-in customers this role requires you to be physically located at our offices.
• This role cuts across 3 unique companies covering printing, framing and art, but would mostly focus on handling sales and customer service for printing and framing.
• Full training will be provided, but you should be comfortable talking to people as this is critical.
• The process of quoting has been made simple thanks to software and tools we have built over the years.
• There is an opportunity to earn commission in addition to a fixed salary - to be discussed.
• Working expectations would be Tue - Fri [10am - 6pm] and Sat [10am - 5pm].
• The role will work directly with the owners.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions
empower people and deliver a better people experience so people can spend time on meaningful high-value work they live for.
Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.

Job Description

As a Director for Sales you will take responsibility for the execution of our strategy to become a leading high-growth ERP cloud software company, driving sales across our key verticals;

You will be tasked with driving sustainable revenue growth for Unit4 including the implementation of systems, processes, and sales disciplines, as well as the demands on hiring, and retaining the brightest and best people in the industry.

Key tasks:

• Quickly take stock of the business as it stands today, developing a deep understanding of Unit4’s new accelerated growth strategy, routes to market, competitors, and customers;
• As a key member of the sales leadership team, this individual must develop excellent working relationships with the sales organization and channel partners, establish credibility with the functional organizations and quickly assimilate into the company’s culture as a leader;
• Provide direction, leadership, and a very strong personal contribution to the sales organization, ensuring efforts are focused on aggressively growing top-line revenues through the generation of scalable, repeatable, structured client and partner relationships;
• Take ownership of the sales organization, which will require them to leverage and grow Unit4’s significant customer base through direct, relationship-oriented “solutions” sales.
• Provide clear and inspirational leadership to the sales team, leading from the front. Ensure that everyone understands what is expected of them, that messaging both internally and externally is aligned, and through example, build passion and energy and shared excitement into the business;
• Represent the Unit4 at the highest levels of customer organizations, and to the market at large, taking all appropriate opportunities to raise the profile of the company across verticals;
• Play a proactive role in the customer-facing activities of the company – sales, marketing, services, and operations. Be prepared to be ‘hands-on’ and dig into detail when required;
• Hiring where appropriate, ensure the development of a first-class sales operation, capable of delivering to the substantial potential Unit4 has in the region

Qualifications

• SaaS / Cloud experience essential and experience within the ERP sector would be an advantage;
• Able to bring a highly analytical approach to the development of the sales strategy; able to structure, motivate and support a mixed model sales organisation, including direct, channels, and inside sales teams, third-party channels and strategic partnerships;
• Experience of leading sales teams for both large and small companies combining entrepreneurial instinct with large company disciplines and process. The ideal candidate will have also led an organisation with revenues of comparable scale and complexity;
• Experience of having driven significant commercial improvement into a business software business of similar scope, including quality and efficiency of lead-generation systems, optimisation of customer acquisition costs and team compensation plans;
• Experience of having grown sales teams in terms of processes, maturity, ‘bench strength’, resilience and predictability;
• Establishes, maintains and manages against clear KPI’s’;
• Natural inclination to spend time with customers and partners, developing a strong feel for customer expectations, issues and market trends;
• Able to articulate priorities for marketing and communications to support commercial objectives;
• Experience, connections and ability to interface directly with CEOs, CFOs and other Board-level customers, engaging with them on business-critical issues;

Additional information

Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We’re a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. Grow with us

At Unit4, we offer:

• a culture built on trust - giving you the freedom and autonomy to be successful,
• balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being,
• talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry,
• a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet,
• a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4

The incumbent champions all matters relating to digital marketing with a key focus in the US and UK regions spanning from website management and promotional activities to the optimization of digital assets and marketing leads generation, supporting the overall aim of driving web traffic, raising the profile and brand image of the company and increasing revenue.

Responsibilities (Including but not limiting to)

• Influence and implement the paid digital strategy
• Work very close with the paid media agencies to make sure the strategic goals are achieved
• Conduct monthly meetings with key regional executives discussing paid media performance
• Be a team player working with multiple internal teams in getting internal campaign setups
• Create and update brand website content through Sitecore CMS
• Liaise with Sales, Marketing & Revenue teams and external vendors to execute campaigns and promotions on multiple platforms
• Prepare accurate monthly reports by pulling data from multiple sources, including Adobe Analytics and Google Analytics
• Responsible for technical SEO; apply SEO best practices, so that pages are indexed and presented well on the search engine
• Edit and update digital creative assets to augment digital marketing activities with a focus on paid media

Requirements

• Degree in Marketing / Digital Marketing, Business and/or related fields
• Experience handling CMS for a website; familiarity with Sitecore is a plus
• Proven track record as a digital marketer in a multi-continent or multi-country capacity; experience working in hotel chains will be hugely advantageous
• Experience in using analytics tools such as Google Analytics or Adobe Analytics
• Social media campaign management and Adobe Photoshop experience is preferred
• Experience in managing paid media

Job description

• Ensure brand alignment and consistencies in company collaterals
• Go-to-person for production of group’s creative assets, collaborate across departments to create a holistic, on-brand output
• Assist in the compilation of tender proposals for the business development team
• Write design stories, executive profiles, testimonials, case studies and press releases
• Produce content for DB&B’s website, newsletters and social media channels
• Prepare for design award’s calendar and submissions
• Work with photographers or videographers to document successful projects
• Update project track records and portfolio
• Organise internal events
• Monitor and analyze digital marketing campaigns with Google Analytics (SEO/SEM, Social Media Ads) to optimize ad spend and achieve lead generation

Requirements:

• Minimum 2 years of experience in digital marketing and public relations role in B2B market
• Experience in planning, budgeting and executing communications campaigns is an advantage
• Prior experience in social media marketing
• Fluency in Microsoft Office applications including Sharepoint.
• Good knowledge of Adobe CS, graphic/ layout skills
• Minimum a diploma holder

· Manages rooms and function space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits. Responsible for building all rates, packages and hotel sales strategy information in the hotel(s)’ inventory systems. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.

· Responsible for the analysis of revenue, profit and demand associated with hotel rooms and space inventory in a given market or cluster. Position prepares forecasts, budgets, weekly and daily projections and analyzes the progress of each. Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities.

· Preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings. Managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

· Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations. Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

· Maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks. Training of new associates as necessary on revenue management tools. Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

Reporting to the Regional Director of Revenue Management, the incumbent shall be responsible:-

Revenue Management

· To ensure effective use of forecasting tools for guest rooms and meeting rooms availability control and pricing

· To maintain a consistent selling strategy across the Central Reservation system (CRS), Property Management System (PMS) and third-party online systems, ensuring maximum use of availability controls in all systems

· To apply an appropriate overbooking policy and educate team to accept through qualified bookings

· To assist hotel management in the revenue decisions by highlighting opportunities

· To check competitor strategy on a regular basis, reviewing pricing and their availability

· To analyze production statistics and track information to identify potential business and market trends

· To identify potential new opportunities to improve revenue performance

· To assist hotels to maintain and change room rates/inventory when required

· To provide strategic analysis and input for the Revenue Team & Director of Sales & Marketing

· To ensure accuracy of all reservations and other data in all distribution channels

· To conduct quality control checks in CRS & PMS to ensure data accuracy

· To ensure that all rates are loaded by accurate completion of rate databases by distribution and hotel reservations

· To monitor automated revenue management system, IDeaS, decisions, interpret its forecast and decisions

OTA Partnerships Development

· To manage Online Travel Agency accounts ensuring their compliance with M&C’s Distribution strategy

· To ensure that every OTA website displays correct information at all times

· To manage approved OTA partners Internet listings

· To ensure hotels comply with the company’s terms and conditions regarding internet

distribution strategies

· To ensure hotels’ audit compliance

· To analyze and give recommendations on channel performance reports on a monthly basis

· To produce regular SWOT analysis / hotel PDP’s / Rate Value Matrix highlighting any threats and opportunities

· To use up-to-date methods and appropriate procedures with regards to technologies

and costs

· To build and maintain effective working relationships with key clients

· To ensure the OTA website adhere to the best rate guarantee

· To carry out any other duties and responsibilities as assigned.

Building Successful Relationships and Additional Responsibilities

· Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

· Liaison with Distribution, Distribution Services, Digital Marketing and Brand Loyalty Team for various global campaigns

· Observes, receives, and otherwise obtains information from all relevant sources.

· Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.

· Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

· A good knowledge of Ideas, Rate Gain,TravelClick, and STR

· Works with Revenue Team for the Area Strategies and compliance of corporate policies and procedure

· Identify operational problems that reduce the effectiveness of revenue activities and overall hotel sales performance and work with appropriate department on solutions.

· Educate and train reservations team that is responsible for developing new reservations and implementing revenue strategies.

CANDIDATE PROFILE - Education and Experience

· 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major, 4 years experience in the revenue management OR

· 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major, 2 year experience in the revenue management.