Job Description

The Specialized Sales Manager and Account Executive will play an essential role in managing, developing and growing Visa’s business with our emerging clients in targeted regions. In this role, you will be the primary contact for small institutions, addressing inquiries, solving problems and freeing up resources from country-specific sales and functional areas to nurture and expand business with key clients and stakeholders. You will also be responsible for generating leads, executing sales initiatives and implementing business development and portfolio management strategies in continuous collaboration with Sales and Functional Areas. This alignment ensures our activities are in line with country, regional and global strategies.

Why this is important to Visa

Through enabling digital payments, Visa supports the communities and economies that we are part of.  Visa works with its clients, governments and other partners to make this happen.

The Sales Engine is the next step in the evolution of our sales and service approach within Southeast Asia. In this role, you have an opportunity to reshape and renew how we take care of our clients who we manage on a portfolio basis. You will also have a critical part in supporting the initiatives across geographies and functions to optimize our sales approach.

The Specialized Sales position will be responsible for a portfolio of clients (issuers and acquirers), which will include driving sales initiatives on our key products and solutions, understanding the evolving needs of our clients and ensuring Visa contributes to driving a successful partnership and business growth.

Key Responsibilities:

• Contribute to achieving Visa Business Goals in alignment with corresponding countries’ strategies and priorities.
• Lead the business and relationship development with assigned clients, aligning objectives, priorities and resources.
• Serve as the primary business contact "Account Owner" for Emerging-Mass and High Potential clients, providing day-to-day support and executing sales initiatives.
• Collaborate with country teams to secure key deals and generate leads for emerging clients, according to market coverage.
• Understand the Financial Institution's business and payment strategy across all product platforms. Segment clients as Gold, Silver, Bronze in the Sales Engine to determine prioritization of engagements and delivery.
• Develop and execute business plans to increase sales volume and market share. Identify and pursue new business opportunities for emerging Clients.
• Foster productive relationships within the client organization and Visa, understanding their decision-making process.
• Expand existing relationships and partnerships through the selling of Visa products and services, utilizing a consultative sales approach.
• Proactively provide feedback and drive improvement of existing processes and activities.
• Ensure business continuity by responding to client's requests in a timely manner when a team member is out of office.
• Document opportunities and initiatives in Microsoft Dynamics in an appropriate, consistent and timely manner.
• Comply with internal controls, developing an understanding of Visa rules, policies, processes, and procedures.
• Continually review the payment landscape and recommend, develop, and implement new approaches to growing Visa's business.

About the Role:

The Solution Sales Executive will drive the market success of ServiceNow’s App Engine and Automation Engine products, which are central to our market-leading Service Management platform. This platform not only offers a single source of truth but also enables enterprise processes to operate with uniform information, facilitating seamless integration across various functions.

What You Will Do:

As a Solution Sales Exec, you will:

• Cover Asia – HK and SEA
• Develop and support territory strategies and planning to enhance vertical knowledge, improve account use case targeting, and refine execution approaches.
• Leverage your expertise in low-code development to help customers transition from manual, outdated processes to modern, digital workflows.
• Engage actively with customers to illustrate the value of digital transformation, aiding in the development of strategic roadmaps by collaborating with the broader account team and partners.
• Interlock with Solution Consultants (SC) & Specialist SCs to align on Capability Roadmaps, gathering and incorporating feedback to ensure agreement across teams.
• Coach Account teams on identifying opportunities within specialty solution areas and assist in managing the sales cycle.
• Tailor your time and efforts to meet the specific needs of the territory and account teams while celebrating collective successes.
• Promote and champion diversity and inclusion, contributing to an open and inclusive work environment.

OVERVIEW

The News Assistant provides support to the show production teams assisting with cutting video, building graphics, basic segment production and guest booking. This role is ideal for candidates looking for entry into a career in journalism and TV news production with a keen interest in business, economics, and financial markets. You will also begin to learn about business and markets and the fundamentals for journalism.

KEY RESPONSIBILITIES

• Write basic scripts for TV news
• Research news stories
• Transcribe live interviews
• Build graphics using CNBC’s in-house applications and liaise with the Graphics team for guidance
• Work with video editors to cut videos to match news scripts
• Prepare elements such as video clips, lower-thirds, soundbites etc for show segments
• Efficiently manage the teleprompter for on-air talents during live programming
• Being involved in creation of show segments – share, discuss and/or pitch ideas

THE CONTEXT _________

As the Senior Marketing Executive, and reporting to the Marketing Manager, you will be responsible for implementing effective marketing plans to promote and drive sales of our luxury Niche fragrance products across APAC Domestic Markets and Travel Retail.

The ideal candidate is a well-rounded marketing professional with experience in the beauty industry. He/She will support the Marketing Manager on the full spectrum of omnichannel operational brand marketing activations both in domestic and TR and working closely with Headquarters to contribute to the successful execution of brand-led initiatives.

YOUR IMPACT _________

Being the voice of brand and marketing partner for APAC markets, support brand growth, contribute to strategic marketing plans definition and implementation.

YOUR MISSION _________

VM Excellence:

• Be the regional project leader with Markets and HQ for all Visual Merchandising topics, Planograms implementation, VM plans for Boutique openings.
• Ensure that needs of the markets are perfectly captured, consolidated, and integrated in the global brand toolkits.
• Ensure all OCD are respected by Markets and that novelties highlighted are properly implemented on time (in-store maximization, in-store iconography)

SEA LEAD: 360 Trade/PR Management:

• Responsible for SEA market campaign planning - collaborate with markets and headquarters to plan and execute omni channel commercial and activation for launches/mega campaign.
• Consolidate, review and challenge market trade plans, monitoring results, providing key learning and recommendations.
• Responsible for the 360-degree management of trade activation and campaigns, track and analyze event ROI and share learning with commercial team.
• Ensure all Markets’ needs are fulfilled to make the most out of each launch, providing them with tailor-made trade tools and guidelines.

• Ensure smooth roll-out of activities, through effective communications between HQ and the Markets.
• Drives in-store events and counter activations, and coordinate with distributor markets to execute with excellence + supporting in facilitating corporate and brand events/ workshops.
• Work closely with Headquarters to develop PR & Influencer strategies and develop impactful media campaigns to deliver omnichannel O2O consumer experience.
• Consolidate PR outreach for all campaigns + Paid Media via Lefty / Radarly Platforms

Operational/Regional Communication:

• Be the interface between global marketing and markets to ensure promotional support (gift sets, gifts with purchase, products with purchase) are aligned with market needs.
• In charge of sending the weekly newsletter to Markets after consolidation with all regional parties.
• In charge of preparing the monthly newsletter to HQ.
• Competitor Activity Tracking / Price & Promotion monitoring on offline/online platforms.
• Any other ad-hoc report preparation.

WHAT WE OFFER   _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Acqua di Parma, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

We are looking for an experienced and strategic Enterprise Account Executive who has a knack in generating new business (new logo acquisition) for Freshworks.  They should have a consultative sales approach, a successful track record growing and on-boarding clients with polished presentation skills. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically managing a pipeline of new business opportunities and delivering results against a quota. This individual will provide the best sales experience possible for our customers.

Responsibilities:

• You’ll become the resident expert on the Freshworks platform and will sell new customers our cloud-based software
• Drive new logo acquisitions to meet or exceed revenue targets
• Demonstrating / selling value to key stakeholders within the accounts
• Build a plan to maximize revenue and customer satisfaction within your accounts
• Create & articulate compelling value conversations with C-Level stakeholders also work in  alignment with inside stakeholders namely AE's, Customer Success, Implementations,  Billing, Support, deals teams etc.
• Close large, complex deals involving multiple executive level stakeholders
• Collaborate with and lead a larger cross functional team to the closure of large complex deals
• Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value based selling
• Exceeding activity, pipeline and revenue goals on a quarterly basis
• Build strategies and execute on the plan in the assigned territory with the goal of generating and maintaining 4x pipeline
• Analyse sales/metrics data from your accounts to help evolve your strategy
• Assist customers in identifying industry relevant use cases and educate customers to make a  strong business impact
• Develop long-term strategic relationships with key accounts
• Ensuring satisfaction within your accounts 

Your Impact

You are involved in supporting the launch of our new HR system. You play a key role in the logistical and operational aspects of the implementation process.

Your Mission (Main Responsibilities)

Administrative Support

Assist with scheduling project meetings, taking minutes, and distributing agendas. Help maintain project documentation including plans, schedules, reports, and correspondence related to the system implementation.

Data Management

Support data entry efforts as part of migrating information from old systems to the new HR system.

Perform data checks or audits to ensure accuracy and completeness of information within the new system.

User Training Assistance

Coordinate training sessions by organizing venues, materials, and equipment.

Help with creating user manuals or guides for reference post-training.

Communication Coordination

Help in drafting communications regarding changes due to the new system launch.

Distribute relevant updates or instructional materials throughout different departments.

Technical Liaison

Provide initial troubleshooting support for basic issues encountered by users.

Escalate complex issues to the HR or IT department where necessary.

Reporting Assistance

Generate simple reports as needed post-implementation for various HR functions.

Assist with analyzing report data when requested by management.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

Reporting to Senior Brand Manager / Business Manager, this role will be accountable to develop, plan and execute marketing, public relations, sales and promotional strategies within the brand’s guidelines to support and achieve the sales plan. Together with the General Manager, this role will oversee, orchestrate and execute the brand’s CRM, digital marketing, PR, social media, and retail execution, creating a consistent and engaging brand experience that is consumer focused.

You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand their problems and find innovative solutions for the broader market.

You will be fully responsible for driving all marketing planning and all communications, activations of the brand within Singapore. To succeed in this role, the candidate is a strong marketing professional with a clear understanding of consumer marketing in the channel, and the communications and media landscape across Singapore, with a high sensitivity to beauty. The ideal candidate also has retail/commercial experience, and has past experience managing a full brand P&L. A strong knowledge of CRM strategy and analytics will be an added advantage.

The ideal candidate is entrepreneurial & independent, possesses the ability to think strategically and analytically, and is personable.

Key Responsibilities:

Channel & Retail Marketing

• Be the key marketing liaison - Develop and implement a go-to-market channel marketing plan including promotion, animation partnerships and consumer activations
• Ensures timely and perfect execution of all marketing activations offline and online at all times.
• Key Role in new POS openings – including boutiques and SIS
• Analyse potential partner relationships for product range, positioning strategy, pricing and promotions
• Communicate effectively with all channel partners to align, plan and execute all product and trade marketing objectives, plans and activations before, during and post animation
• Deepen channel customer development through CRM program activation

Product Management

• Consolidate and update marketing team of post campaign reports and provide sales results and analysis monitor. Report all ROI of all program for management reporting and feedback.
• Responsible for all forecasting and sampling management for product launches and trade and retailer activities.
• Management and tracking flow of product registration in Singapore to ensure timely registration.
• Conduct market trend analysis, monitor competitors’ moves and plan proactive actions
• Responsible for the seamless execution of all product launches and trade marketing activities following the Marketing Calendar in collaboration with marketing services, sales and training team, with the aim to build brand awareness, recruit new customers, retain existing customers and increase purchase consumption.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Implement Door-by-Door Marketing plan (CRM, events and promotions)
• Budget Management: Responsible for full P&L

Customer Relationship Marketing (CRM)

• Defines the Brand’s local CRM campaign priorities
• Builds CRM campaign calendar
• Ensures that customer segmentation remain up to date and relevant for each campaign
• Develops relevant and engaging brand communications behind the right product mix
• Master, improve and maximize the usage of customers information (purchase history) in developing relevant marketing program. Defines & executes CRM analytics.
• Strategize, develop and execute CRM programs for the brand.
• Evaluates CRM campaigns against target KPIs and shares learnings

• More than 2 years of brand management and/or marketing experience in beauty and/or FMCG industry.
• Experience in luxury beauty or consumer brand will be advantageous.
• Good business insights to the industry and strong business acumen.

• Good analytical skills, problem solver, self-starter with an entrepreneurial spirit.
• Strong understanding of the P&L of the business.
• Excellent communication and presentation skills.
• Proven track sales record in a target driven environment.
• Strong people management experience with the ability to motivate, inspire, coach and develop people.
• Meticulous with a strong analytical mind.
• Creatively driven to think out of the box.
• Strong ability to multi-task; strong project management skills with good time management ability.
• Have a keen interest, a good eye and passion for beauty.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

About the job

Reporting to the SFM & Bistro Manager, you support the daily operations of Swedish Food Market & Bistro with good housekeeping in the work area, delivering food of exceptional quality and providing excellent service to our IKEA customers.

Your assignment

• Taking orders through the cash registry at Bistro and Swedish food market.
• Processing food orders through the bistro counter.
• Assisting with preparation of meal ingredients and ensuring the food preparation area are clean and hygiene.
• Proper cleaning and sanitizing of all food preparation areas according to established standards of hygiene.
• Assisting with unloading of delivered food supplies and check for stock inventory and ensure accuracy of inventories.
• Actively practice First-In-First-Out (FIFO) in all products to ensure proper rotation of freshness and quality in the area of food preparation.
• Adhere to existing operating procedures and ensure high levels of Quality, Service and Cleanliness (Q.S.C.) with conformance to Food, Safety and Hygiene practices.
• You execute store operations and do your part to ensure operations are in line with the Functional Commercial Review Standards.

k-ID is a trailblazing tech startup, specializing in providing advanced, privacy-centric tools designed to protect and empower kids and teens online. We have secured pivotal partnerships with key industry leaders in the gaming industry and are venture-backed by leading global VCs. We are poised for unprecedented growth and expansion in the coming year.

We are seeking an experienced and proactive Executive Administrative Assistant to support our executive team. The ideal candidate will possess exceptional organizational and communication skills, with the ability to manage multiple priorities and provide strategic support. This role is crucial in ensuring the efficiency and effectiveness of our executives, contributing to the overall success of the organization.

Key Responsibilities:

• Executive Support: Provide comprehensive administrative support to executives, including managing calendars, scheduling meetings, and coordinating travel arrangements.
• Strategic Partnership: Act as a strategic partner to executives by anticipating needs, preparing relevant materials, and providing insights to support decision-making.
• Communication Management: Handle incoming and outgoing communications, including emails, phone calls, and correspondence, ensuring timely responses and follow-ups.
• Meeting Coordination: Prepare agendas, materials, and minutes for meetings; assist in organizing executive meetings, board meetings, and other high-level events.
• Project Management: Lead and assist in the pre-planning and execution of special projects and initiatives as directed by executives.
• Information Management: Maintain confidential files, records, and documentation; ensure accurate and timely filing and retrieval of information.
• Relationship Management: Act as a liaison between executives and internal/external stakeholders, maintaining professional and positive relationships.
• Travel Arrangements: Organize and manage complex travel itineraries, including flights, accommodations, and transportation.
• Expense Reporting: Prepare and process expense reports, ensuring accuracy and compliance with company policies.
• Problem Solving: Anticipate potential issues and develop proactive solutions to enhance executive productivity and efficiency.

Minimum Requirements:

• Bachelor’s Degree in Business Administration, Communications, Human Resources or a related field
• 5 years of experience in operations, projects or related roles
• Proficiency in Microsoft Office & Google Suite
• Experience with calendar management over international timezones, travel scheduling and booking, and budgeting of events
• Excellent organizational skills, with attention to detail and ability to handle multiple priorities with minimal guidance

Preferred Requirements:

• Master’s Degree in Business Administration, Communications, Human Resources or a related field
• Proficient in collaboration tools such as Slack, Notion, Figma and meeting tools Zoom, Google Meets, etc
• Desire to work in an early-stage, fast-paced environment with a degree of ambiguity
• Excellent communication and collaboration abilities

Competitive Salary

• A competitive startup salary commensurate with experience and skills

Benefits Package

• Comprehensive benefits including health, dental, and vision insurance
• Employee Stock Ownership Plan (ESOP)

Professional Development

• Opportunities for ongoing learning and development.
• Exposure to multifaceted projects in a fast-growing industry

Innovative Culture

• A collaborative and inclusive work environment
• The opportunity to be a part of a company that’s making a positive impact on the online experiences of kids and teens

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting
• Consultancy background is preferred

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Registers and ensures that samples received are with proper documentation into in-house sample and test database in accordance with SOP (Standard Operating Procedures) within pre-determined lead time
• Prepares and sends sample into different laboratories
• Liaises with customers on sample and reporting aspects including enquiries
• Prepares forms and reports test reports using test results from testing sections for signatory approval using in-house software according to test method and/or customer requirements.
• Reports discrepancies on the documents and reports received from actual sample and sample submission forms
• Maintains sample database
• Archives of samples, forms and reports
• Ensures that training records is updated regularly
• Supports general registration and report work process and other related tasks assigned
• In his/her absence, his/her duties shall be covered by the Registration and Report Officer
• Assists Section Head/QA in the investigation of nonconforming work related to reporting and the execution of MS
• Assists in the lab work testing when required
• Performs other ad-hoc duties as assigned

About Us:

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 480+ Sleekers from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Main Responsibilities:

• Focused on the closing of large and complex accounting deals over mid-term sales cycles (2-6 months)
• Develop a deep understanding of the product and work in conjunction with internal teams to offer advice to customers.
• Develop complex pricing models through understanding the cost of delivering services in order to customize pricing for larger customers
• Work with multiple stakeholders within a company to close deals 
• Work closely with internal teams and provide detailed handovers to ensure a smooth onboarding process
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experience

• A minimum of 6 years working with external clients, with a proven track record selling complex products or services to mid-market or enterprise clients
• Has experience working with internal teams to develop custom pricing models for clients
• Has experience working with client’s legal/procurement teams to close deals
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Sales experience prospecting and qualifying leads
• Hubspot experience preferred
• Entrepreneurial mindset
• Always looking for ways and opportunities to improve the client experience
• Experience or/and background in Accounting is a must

• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture
• An environment that encourages innovation and the autonomy and freedom to apply your expertise

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

As a Customer Experience Executive, you will be responsible for delivering exceptional after-sales customer service, resolving customer complaints, and providing a world class shopping experience to our customers. You will be the face of our company, and your goal will be to create a memorable and positive experience for every customer who reach out to the Service Excellence team for assistance.

Responsibilities:

-          Provide exceptional customer service by responding to enquiries, feedback, complaints or compliments via our generic email or Changi airport Group feedback portals, answering questions, and resolving customer’s issues in a timely and professional manner.

-          Develop a deep understanding of our products and services to provide personalized recommendations and solutions to customers.

-          Utilize active listening skills to understand customer needs and preferences, and respond accordingly.

-          Collaborate with colleagues to achieve customer satisfaction targets.

-          Participate in training and development programs to continuously improve customer service skills and product knowledge.

-          Analyze customer feedback and provide insights to improve customer experience.

-          Develop and maintain a loyal customer base through personalized interactions and excellent service.

-          Update to Changi Airport Group QSM team for monthly QSM rewards submission for eligible employees

-          Steering and manage Customer’s experience both on line and off line.

-          Provide support for end-to-end customer journey including on-site, on-line, social media experience and delivery etc

-          Provide and upkeep service recovery protocol.

-          Effectively supervises the day-to-day operation/activities of the customer service team

-          Any other ad-hoc assignment as assigned by the Superiors

·       Diploma or Degree in relevant business related discipline

·       Proven track records in relevant role and responsibilities

·       At least 2 years’ experience in similar role

·       Strong written and oral English communication skills

·       Excellent customer-service orientation

·       Ability to communicate effectively with multi-departments and external stakeholders

·       Problem-solving skills and meticulous attention to detail

·       Good organisational and customer service skills

·       Resourceful and maintains a positive attitude and focus on customer satisfaction in a fast-paced environment

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

The team:

The Sales Team is a diverse group of team-oriented individuals that serve as the backbone of the overall sales process. We strive to provide customers with valuable, well architected solutions that not only meet their current needs but can grow along with them. We challenge the status quo and bring technical creativity to a fast-paced environment. When you join the Sales Team, you will be joining a close group that shares ideas and helps contribute to the overall success of the team. You will never be far from the answers you need, as you will have ongoing training, coaching, and mentoring. 

Reporting to the Country Manager, the Account Executive will be based in Singapore and manage sales and relationships with existing and new Genetec customers (Certified System Integrators), technology partners, consultants, and end users in the assigned territory. The main role is to increase revenues and ensure regular communication with the APAC team and corporate office in Montreal, Canada. 

What your day will look like:

• Support Regional sales managers to develop the assigned sales territory for company products 

• Discover and track opportunities, follow up and distribute leads to partners 

• Meet Country Manager sales objectives by building pipeline, preparing forecasts, budgets, analyzing variances and initiating corrective differentiation 
• Facilitate between internal team and partners through the entire onboarding process 

• Collaborate with Regional Sales Managers and Country Managers on leads assignment, overseeing deal progression with partners 

• Visit Customers/partners/consultants at their premises 

• Manage forecasts and achieve quotas 

• Identify customer needs, respond to RFIs, RFQs, prepare quotes and write proposals 

• Coordinate and facilitate communication with Customers and MRs 

• Monitor and report satisfaction levels from customers, integrators, consultants 

• Coordinate customer, integrator, consultant training 

• Update and maintain data in CRM or other applications 

• Acquire, maintain, and report adequate knowledge of product, market, and competition 

• Stay abreast of the products, applications, technical services, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing and technical services 

About you:

• 6+ years experience in Security Industry with VMS and Access Control, CCTV 
• Bachelor’s Degree, preferably in Business, Marketing, Communication, Engineering or Computer Science or equivalent experience 
• Excellent presentation skills and experience doing client demonstrations 
• Proven sales achievement / track record within technology sales 
• Attention to detail and process oriented 
• Able to work independently within a team environment 
• Strong knowledge of MS Office 
• Ability to present information clearly and concisely 
• Bilingual communication is an asset 

Technical Requirements:

• Ability to work in a complex sales environment 
• Excellent communication skills 
• Experience in the security industry with ability to maintain contacts at different levels 
• Must have strong time management skills and be a multitasker 
• Ability to establish good relationships and credibility with customers, integrators, consultants 
• Able to work independently, within a team environment 
• IP technology understanding and networking expertise will be considered an asset 

Let's talk perks!

• Opportunity to work for one of the leading IT Security providers 
• Attractive compensation package  
• Regional exposure  
• Travel opportunities  
• Unlimited coffee 

The team:

At Genetec, we know that hiring, retaining and managing the best talent is a key driver to our collective success. We are looking for a passionate, ambitious, self-motivated, results-driven Channel Account Executive to help us achieve our objectives. 

The role of the Channel Account Executive is to provide support for Genetec partners and help them to execute account management strategies to drive sales and business growth. The Channel Account Executive is based in Singapore and will report to the Country Manager. 

What your day will look like:

• Plan, forecast, manage and deliver consistent long-term profitable channel growth 
• Establish productive, professional relationships with key contacts within channel partner accounts 
• Proactively assess, clarify, and validate partner needs on an ongoing basis 
• Discover and track opportunities, follow up and distribute leads to Channel Partners and Account Executives 
• Identify and coordinate technical training requirements to ensure partner success 
• Host Sales 101 training on Genetec tools and portals 
• Utilize your expertise of the Genetec product portfolio to conduct customer demos 
• Coordinate the quarterly / annual channel business review process 
• Establish internal relationships within the sales team and communicate regularly with Account Executives to ensure top notch customer support through all levels of the organization 
• Update and maintain data in CRM and other applications 
• Acquire, maintain, and report adequate knowledge of product, market and competition 
• Work cross-functionally throughout the organization to deliver on company goals 
• Responsible for Channel recruitment and mapping of solution, strength and industry vertical focus and align with Country Manager on strategic plans 
• To meet country manager sales objectives by building channel sales pipeline, preparing forecasts and budgets, analyzing variances between forecasts and budgets and actual sales and initiating corrective differentiation 
• Be the point of contact between internal team and partners through the entire onboarding process. 
• Conduct regular business planning and review with focused partners, driving field activities from partners to promote business growth. 
• Coordinate with Marketing team to conduct regular workshop and campaigns  
• Collaborate with Regional Sales Managers on leads assignment, overseeing deal progression with partners. 
• Ensure accuracy of channel database and pipeline updates in CRM. 
• Maintain a high level of knowledge on Genetec’s product, roadmaps competition, pricing market share and key product differentiation 
• Stay abreast of the products, applications, technical service, market conditions, competitive activities, advertising and promotional trends by, among other things, reading pertinent literature and consulting with marketing and technical services 

About you:

• Minimum 6 years’ experience, in Security or IT Industry, with VMS, Access Control, or PSIM system 
• Bachelor’s Degree (or equivalent experience), preferably in Business, Marketing, Communication, Engineering or Computer Science 
• Experience in the security or IT industry with ability to maintain contacts at different levels 
• Ability to work in a complex sales environment 
• Ability to establish good relationships and credibility with customers, integrators, consultants 
• Proven sales achievement / track record 
• Excellent communicator either by phone, in writing or face-to-face 
• Strong organizational and time management skills 
• Ability to present information clearly and concisely 
• Attention to detail and process oriented 
• Able to work independently within a team environment 
• IP technology understanding and networking expertise will be considered an asset 

Let's talk perks!

• Opportunity to work for one of the leading IT Security providers 
• Attractive compensation package  
• Regional exposure  
• Travel opportunities  
• Unlimited coffee 

Primary Objectives;

• Assist the Unit Head in managing day to day operations of Financial Team.
• Support the implementation of bank’s projects and initiatives in the area of Financial Team.
• Provide cross support to other units within Channel Operations as and when required.
• Running day to day operations of Financial Team.

Key Responsibilities;

• Assist the Unit Head to supervise and manage the daily BAU of Financial Team.
• Perform Maker and/or Checker role for the processing of financial transactions.
• Ensure financial transactions are processed within agreed SLAs, KRIs and/or KPIs.
• Participate in regulatory/ business enablement/ process improvement projects, including providing requirements, UAT testing and implementation.
• Train and mentor junior and new hires in the team.
• Provide cross support to other units within Channel Operations as and when required

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

This role as Product Executive will be accountable to develop, plan and execute marketing, sales and promotional strategies within the brand’s guidelines to support and achieve the sales plan. Together with the Senior Brand Manager, this role will oversee, orchestrate and execute the brand’s product planning and retail execution, creating a consistent and engaging brand experience that is consumer focused.

Key Responsibilities:

Channel & Retail Marketing

• Be the key marketing liaison - Develop and implement a go-to-market channel marketing plan including promotion, animation, communication, partnerships and consumer activations.
• Ensures timely and perfect execution of all marketing activations offline and online at all times.
• Analyse potential partner relationships for product range, positioning strategy, pricing and promotions.
• Communicate effectively with all channel partners to align, plan and execute all product and trade marketing objectives, plans and activations before, during and post animation.
• Deepen channel customer development through New User program activations.

Product Management

• Consolidate and update regional team of post campaign reports and provide sales results and analysis monitor. Report all ROI of all programs for management reporting and feedback.
• Responsible for all free goods management for product launches and trade and retailer activities.
• Management and tracking flow of product registration in Singapore to ensure timely registration.
• Conduct market trend analysis, monitor competitors’ moves and plan proactive actions
• Responsible for the seamless execution of all product launches and trade marketing activities following the Marketing Calendar in collaboration with VM, sales and training team, with the aim to build brand awareness, recruit new customers, retain existing customers and increase purchase consumption.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Implement Door-by-Door Marketing plan (events and promotions)
• Budget Management: Responsible for full A&P management

Administrative Duties

• Includes routine administrative duties such as vendor/PO creation and others as briefed.

• Diploma or Degree holder specializing in Business / Marketing

• Preferable with minimum 2 year of product or marketing experience
• Strong ability to multi-task; strong project management skills with good time management ability.
• Proficient in MS Office, strong in excel (pivot table, vlookup)
• Good communication, presentation and interpersonal skills
• Good analytical skills with ability to grasp numbers
• Good business insights to the industry and strong business acumen.
• Proven track sales record in a target driven environment.
• Well-groomed, confident and independent individual with entrepreneur spirit
• A strong team player with the ability to work in a fast-paced, dynamic environment
• Resourceful and creative with a positive can-do attitude

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Responsibilities: Provide administrative support to the Claims Team

• Ensure all incoming claims are correctly and timely captured, reflected and filed in the systems
• Sending acknowledgement (email) to the concerned parties who send the claims
• Issue invoices and re-billing of costs to counter-parties
• Send periodic reminders to counter-parties to help with recoveries
• Send weekly payment lists to the matrix desks for approval and process payables in a timely manner
• Generate reports for the team
• Recognizing and alerting the analysts and team leader of dubious and problematic claims
• Perform other admin and miscellaneous duties as assigned by team leader/manager.

Royal Ocean Marine is currently seeking a dedicated and detail-oriented Offshore Crewing Executive to join our client's team. As a Crewing Executive, you will be responsible for coordinating crew changes, managing crew documentation, and ensuring the smooth operation of crewing processes.

You will work closely with ship personnel, manning agencies, and regulatory authorities to ensure that the vessels are properly manned and crewed. Additionally, you will be responsible for maintaining crew records, handling payroll and compensation, and assisting in the recruitment and selection of crew members.

We value professionalism and teamwork. We offer a supportive work environment where you can grow professionally and contribute to the success of our company.

Responsibilities:

• Coordinate crew changes and ensure smooth sign-on and sign-off processes
• Manage crew documentation, including visas, passports, and medical certificates
• Maintain crew records and ensure compliance with regulatory requirements
• Handle crew payroll, compensation, and benefits
• Assist in the recruitment and selection of crew members for vessels
• Liaise with manning agencies and ensure the availability of qualified crew members
• Monitor crew performance and provide feedback and guidance when necessary
• Assist in the resolution of crew-related issues and conflicts
• Keep up-to-date with industry regulations and trends in crewing
• Assist in the development and implementation of crewing policies and procedures

• Diploma or degree in maritime studies, human resources, or a related field
• At least 2-3 years of experience in crewing or maritime operations
• Familiarity with crewing software and databases
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Ability to work independently and in a team
• Attention to detail and accuracy
• Knowledge of relevant maritime regulations and industry standards
• Proficiency in MS Office and other relevant software

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

THE CONTEXT

MAKE UP FOR EVER is a collective of makeup artists. We celebrate everyone’s unique beauty. We are looking for a talent who is result oriented and enjoys challenges in the retail industry.

Reporting to a Brand Manager based in Singapore, you will play a significant role in driving MAKE UP FOR EVER brand growth with strong retail strategy and smooth retail operations planning and execution.

YOUR IMPACT _________

This person is responsible for driving sales through retail in Sephora stores and Boutique in Singapore. You will also be responsible in supporting the retail team to grow brand performance & ranking in all channels. This person will foster love and professional makeup artistry of MAKE UP FOR EVER to Sephora Beauty Advisors and own MU Experts.

YOUR MISSION _________

RETAIL SALES DEVELOPMENT:

• Drive performance to consistently achieve sales targets and KPIs, maximize business profitability.
• Track sales performance and provide guidance to Boutique / Sephora teams.
• Implement and monitor monthly brand sales focus, sales target, and individual BA’s sales target. Constantly review and analyse achievements and develop strategies to close sales performances gaps.
• Work closely with brand’s Trainer on individual BA’s training to motivate team to achieve their sales target (total brand and individual)

VISUAL MERCHANDISING:

• Ensure counter is visually appealing aesthetically and in accordance with brand’s guidelines.
• Work closely with Brand Manager and trainer on new products launches and execute new product launch plan, according to marketing calendar.
• Proactively adjust product display/GWP display, maximizing sales efficiency.
• Ensure counter display reflects monthly sales and marketing focus.
• Ensure that the counter display reflects the monthly sales and marketing focus.
• Ensure tip top store cleanliness as per brand guidelines, and tip top VM change/display.
• Ensure timely execution/management of monthly marketing animation and activation.

INVENTORY MANAGEMENT:

• To ensure accuracy and timelines on store inventory - ordering and return.
• Follow up product arrival and on-shelf time through close communication with Brand Manager.
• Inventory cleaning and management of discontinued and expired products. Follow up the disposal of discontinued products.
• Monitor product inventory and communicate with store operations supervisor to ensure stable supply.

GENERAL OPERATIONS:

• Be the key point of contact at all times to drive workshops and store events.
• Be the first point of contact on guest complaints and be responsible for onwards escalation, when needed.
• Roster management
• Ensure accuracy on half-yearly audit check.
• Hold short weekly meetings to inform BA and BTQ of sales targets, completion rate, incentive plan, key products, and display adjustments.
• Ensure that BA grooming meets brand standards.
• Ensure that the Specialist /BA/ GS on the counter can provide excellent customer service in accordance with the brand's service standards.

REPORTS:

• Timely submission of daily sales / monthly reports
• Timely submission of team’s commission and allowances monthly.

SUPERVISION AND TEAM MANAGEMENT OF BAs:

• Ensure that BA grooming meets brand standards.
• Ensure exceptional customer service standards are maintained.
• Be a role model for the team for sales and customer service.
• Motivates Beauty Advisors and establishes good team relationships and maintains team harmony.
• Assist and work with Brand Manager in recruitment of BAs.
• Partner with Trainer to ensure BAs are integrated into the brand with strong brand’s introduction and have strong basic product knowledge.

WHAT WE OFFER   _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. MAKE UP FOR EVER as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

Food Safety, Sanitation Standards :

• Prepare for and lead annual HACCP, ALLSAFE, SGClean audit
• Champion Food Safety and Hygiene standards
• Ensure the strictest compliance to food safety standards and management for the Rooms, F&B and Culinary divisions.
• Conduct regular checks on the maintenance/upgrade of sanitation and hygiene standards to ensure safety of food served to guests and employees.
• Ensure all touch-points and work areas conform to required Hygiene and Sanitation levels.
• Responsible for effective and efficient maintenance of up-to-date records and required documentation related to the Hotel's sanitation and hygiene efforts/program
• Responsible for cleanliness and orderliness of all office/admin areas
• Conduct and chair monthly ALLSAFE/HACCP Meeting
• Monitors, assists and performs all procedures and protocols for maintaining an excellent sanitation and hygienic environment
• Conducts monthly sanitation inspections throughout all food handling areas and generate respective reports
• Key liaison with external agencies (laboratory, government bureau, assessors, health inspectors, etc.) on sanitary matters.
• Support any Accor Hotels in HACCP when the needs arises

Projects Assistance :

• Prepare documentations, submit applications and follow-through with all hotel projects eligible for Government Support schemes
• (Project-based) Participate in relevant new project implementations or launches with systems set-up/data submission

Corporate Social Responsibility :

• Assist in driving CSR (Corporate Social Responsibilities) activities and events for the Hotel.
• Liaison with Charity bodies, organizations on logistics and communicate, solicit volunteers and participants for the events.
• Maintain regular and effective communication with Heads of Department providing or requesting information as is necessary to the smooth running of the hotel.
• Any other reasonable request within your range of competence as required by your Manager.

Practice the Sofitel Values in daily operations:

• Demonstrate The Passion for Excellence by endeavouring to exceed expectations.
• Consider each guest and internal guest as a unique individual and demonstrate personalised service and The Essence of Pleasure.
• Positively contribute in working in a culturally diverse environment and be open to new ideas. Accept criticism and observations and use them positively to make improvements in The Spirit of Openness.
• Observe Brand Magnifiers with all guest interactions.
• Share the art of French hospitality: French Elegance/ The French Touch.
• Contribute to developing a truly diverse team of hospitality professionals.
• Communicate openly and honestly with other ambassadors and recognise their outstanding achievements and reward them for superior performance.
• Refer to the Sofitel Standards and ensure compliance in every way.

• Take a leading role in the success of the boutique and be accountable for providing best customer experience, for pre and post selling of products
• Make productive contribution for product and brand promotion by execute assigned task within given time frame and in ways that meet objectives.
• Demonstrate strong leadership and take initiatives within the team. Plays key role in development of other boutique associates.

Customer Service Management

1. Greet and assist customers with their inquiries and transactions.
2. Provide accurate and prompt information about products and services offered by RHB
3. Support implementation of customer service initiatives within the Branch
4. Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies
5. Collaborate with internal stakeholders such as Product team from various departments, operations to address customer needs and improve service delivery

Complaint Management

1. Ensure complaint and issue highlighted by Customer are being resolved  timely. Escalate complex or sensitive customer issues/complaints to Supervisor for immediate attention and resolution.
2. Collaborate with internal stakeholders to ensure issues/complaints are resolve promptly

Branch Operations

1. Support the daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:

1. Verify customer’s identification and ensure proper authorization and documentation for any transaction requests
2. Handle cash management tasks including deposits, withdrawals and reconciliations
3. Account Opening
4. Maintain accurate records and documentation for all transactions
5. Any other activities prescribed in the Branch Operational Manual

    2. Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service

Regulatory Compliance and Risk Management

1. Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch

Branch Operations

1. Support daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:

1. Verify customer’s identification and ensure proper authorization and documentation for any transaction requests
2. Handle cash management tasks including deposits, withdrawals and reconciliations
3. Account Opening
4. Maintain accurate records and documentation for all transactions
5. Any other activities prescribed in the Branch Operational Manual

1. Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service
2. Assist Branch Operations Manager to ensure all branch equipment (e.g. Cash Counting Machine, ATMs, Security, etc.) and facilities are well maintained

Customer Service Management

1. Greet and assist customers with their inquiries and transactions.
2. Provide accurate and prompt information about products and services offered by RHB
3. Support implementation of customer service initiatives within the Branch
4. Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies

Regulatory Compliance and Risk Management

1. Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time