Possess experience in Customer Service in a Hopitality environment

• Possess experience in Customer Service in a Hopitality environment
• Normal office working hours; Mon-Fri
• Management role overseeing a team

On site customer service role for Asian Real Estate Company. Join our client’s dynamic customer service team, a leading provider of real estate solutions in Singapore. They are dedicated to delivering exceptional service and operational excellence in an engaging work environment. They are currently seeking an Assistant Manager to uphold their high standards and improve customer satisfaction.

Responsibilities

• Supervise daily operations to ensure compliance with established standards, performing regular audits and coordinating maintenance with vendors.
• Mentor and support team members, facilitating effective communication of daily tasks and resolving any challenges that arise.
• Collaborate with HR to oversee staff performance, training, and development programs.
• Engage with external service providers, negotiate contracts, and ensure adherence to procedures and budget constraints.
• Assist with month-end billing, track collections, and manage petty cash and inventory.
• Ensure a smooth experience for clients during move-ins and move-outs by promptly addressing their requests and concerns.
• Support sales initiatives in the absence of the Centre Manager and coordinate client events and networking activities.
• Maintain compliance with audit standards while striving for high levels of customer satisfaction.

Requirements

• Bachelor’s degree in Tourism Management, Business Management, or a related field.
• 3-5 years of experience in the Hospitality industry, focusing on customer relations and operations is a MUST.
• Proficient in MS Office, with strong customer service and communication skills, along with the ability to upsell and maintain operational standards.
• Service-oriented, detail-oriented, organized, and dedicated, with a strong sense of urgency.
• As you will be dealing with international candidates a high level of Engllish is Required to uphold service standards.
• Only candidates with valid working rights will be considered.

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected]. Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

• Global group, global coverage, focus in Hospitality
• Individual contributor role with strong corporate service support
• Strong track record in Hospitality B2B sales

Our client is looking for a driven Sales Manager based in Singapore to enhance revenue growth for a global Hospitality brand.

The ideal candidate will be responsible for crafting and implementing effective sales and marketing strategies, utilizing existing networks, and identifying new business opportunities in Southeast Asian markets. This position involves attending industry trade shows, analyzing market trends, and making necessary improvements to the regional sales strategy. The Sales Manager will aim to achieve sales goals by accurately forecasting needs, preparing the annual budget, managing expenditures, and taking corrective actions as required.

Responsibilities

• Achieve revenue targets and manage expenditures within budget as specified by KPIs.
• Partner with the Director to develop the strategic Sales & Marketing Plan and Annual Budget for the assigned market.
• Implement strategies from the Sales and Marketing Plan to optimize key account management and identify business development opportunities through effective client interactions, sales calls, and site visits.
• Generate leads and pursue new business through direct inquiries and targeted accounts, applying a structured sales call approach.
• Manage and execute a comprehensive Sales & Marketing Plan for Meetings, Incentives, Conferences, and Events, focusing on room hire, food and beverage, and accommodation objectives.
• Build relationships with key decision-makers in targeted companies.
• Represent the company at tradeshows, exhibitions, and industry-related events.

Requirements

• 3-5 years of experience in a sales role within the Hospitality or Travel industry is required, with a minimum of 2 years in a managerial capacity.
• Bachelor’s degree in Hospitality, Business, or a related field, or equivalent professional training.
• Proven track record of meeting and exceeding sales targets.
• Strong understanding of market trends and industry initiatives.
• As this position will require a great deal of communication with the Mainland Chinese market you will be required to have a good command of Mandarin and English.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving abilities.
• Willingness to travel as required.
• This position is only open to candidates with valid working rights in Singapore.
• Be able to act as an individual contributor.

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified

Responsibilities:

• Attending to the customer enquiries promptly and follow up with them in a friendly and professional manner
• Actively seeking out new sales opportunities through cold calling, networking and social media.
• Addressing customer service issues expeditiously
• Understanding and analyzing the market trends and changes in customers demands
• Liaise with internal department to ensure proper lease management documentation and administration.
• Deliver sales presentations & conduct viewings and site tours with potential clients.
• Accountable for occupancy rate for all sales projects.
• Responsible for lease negotiations and follow up on terms of lease with tenants.
• Build & maintain strong relationships with tenants to generate referrals & to obtain repeated business.
• Work closely with operations team to ensure delivery of high level of customer satisfaction.
• Monitoring performance data and KPIs on a daily basis.
• Perform other duties as assigned.

Requirements:

• Diploma / Degree in Sales & Marketing / Real Estate or equivalent
• Minimum 3 year(s) of related working experience
• Excellent command of written & spoken English & Mandarin (to be able to liaise with Chinese speaking clients).
• Strong lease management documentation and administration skills.
• Able to work under pressure in a fast-paced environment.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

You will be part of the team to plan and provide Hospitality Services for visitors to events organised by Experia Events Pte Ltd. Scope of work will include but not limited to the following:

• As an effective lead to oversee the planning and management of hospitality for hosted VIPs and dignitaries, including air travel and hotel accommodation.
• Liaise closely with local and foreign government bodies (e.g. ministries, statutory boards, embassies), and commercial vendors to ensure hosted guests have a positive experience.
• Develop a strong network of service providers and partners, building good rapport, and maintaining high level of communication with stakeholders.
• Navigate complex hospitality issues and find effective solutions that meet the needs, expectations, and standards of end-to-end hospitality for visiting delegations.
• Contract and appoint official hospitality vendors (e.g. travel agent, hotels) for hosted delegations.
• Maintain a strong awareness of hospitality industry developments and trends to ensure the provision of high standards, innovation, and efficient hospitality for events.
• Constantly review processes and procedures and make recommendations to the Management to improve operating efficiency.
• Form and train effective support teams comprising interns/temp staffs to support the hospitality aspect for key events.
• Manage the administration and finance for the hospitality provisions for events.
• Assist in running Experia Hospitality Services, including but not limited to setting up administrative procedures and processes to manage partners, customers, and operations.
• Support the planning and execution of events and activities that promote our services.

Requirements:

• Degree or Diploma holder. Applicants with experience in related field may have an advantage in their application.
• Strong organizational skills with the ability to multi-task and prioritize effectively.
• A proactive and flexible attitude, with a willingness to take on new challenges and learn on the job.
• Proficient in MS Office, particularly in MS Excel and MS PowerPoint.
• Write and converse well in English. Able to communicate comfortably with foreigners.
• Willingness to work long hours a few weeks prior to events.

Interested applicants, please send in your resume to [email protected]

Birmingham Academy is a dynamic, thriving, diverse Private Education Institution in Singapore which has been in operations for over 2 decades. We currently have students enrolled in our Diploma and Advanced Diploma in Hospitality Management courses. This is an adjunct/ Part Time position with the possibility of converting to a Full-time Position depending on students’ feedback.

QUALIFICATIONS, EXPERIENCE AND ATTRIBUTES

Job Descriptions:

• Plan, prepare and deliver instructional activities that facilitate active learning experiences.
• Assist in developing schemes of work and lesson plans.
• Establish and communicate clear objectives for all learning activities.
• Prepare classroom for class activities.
• Provide a variety of learning materials and resources for use in educational activities.
• Identify and select different instructional resources and methods to meet students' varying needs.
• Instruct and monitor students in the use of learning materials and equipment.
• Use relevant technology to support instruction.
• Observe and evaluate student's performance and development.
• Assign and grade classwork, homework, tests and assignments.
• Provide appropriate feedback on work.
• Encourage and monitor the progress of individual students.
• Maintain accurate and complete records of students' progress and development.
• Update all necessary records accurately and completely as required by law, district policies and school regulations.
• Prepare required reports on students and activities.
• Manage student behaviour in the classroom by establishing and enforcing rules and procedures.
• Maintain discipline in accordance with the rules and disciplinary systems of the school.
• Perform certain pastoral duties including student support, counselling students with academic problems and providing student encouragement.
• Participate in extracurricular activities such as social activities, sporting activities, clubs and student organizations.
• Participate in department and school meetings.
• Keep updated with developments in the subject area, teaching resources and methods and make relevant changes to instructional plans and activities.
• Any other duties assigned by HOS or DOS

Job Requirements:

• Candidate must possess at least a bachelor’s or master’s degree in hospitality/Tourism/Hotel Management
• At least 3 - 5 Years of working experience in the related field is required.
• ACTA / ACLP / SDALT teaching qualification would be an added advantage.
• Strong passion for teaching
• Ability to share industry experience.
• Must be current with learning methods and strategies.
• Must be student oriented. And enforce strict attendance requirements.
• Excellent presentation and communication skills
• Have good organizing & planning skills, high work standards, and able to adapt to changes.
• Able to problem solve, have high-stress tolerance & good decision-making skills.

ABOUT BIRMINGHAM ACADEMY

Birmingham Academy Pte Ltd, RBN200306960N, was incorporated on 23rd July 2003. It is officially registered, according to Singapore Statutory Requirement, with the Accounting and Corporate Regulatory Authority (ACRA).

It is also registered with the Ministry of Education as a private school according to the Singapore Private Education Act in July 2003.

In September 2010, Birmingham Academy successfully migrated to Singapore’s Enhanced Registration Framework (ERF) as a Private Education Institution (PEI), with the Committee for Private Education (CPE).

Birmingham Academy is a 4-Year EDUTRUST certified Institute.

Job Summary:

The Hostel Manager is responsible for overseeing the daily operations of the hostel, ensuring a safe, clean, and welcoming environment for guests. This role involves managing staff, maintaining facilities, handling guest relations, and implementing marketing strategies to maximize occupancy.

Key Responsibilities:

1. Operational Management:Oversee daily operations of the hostel, including front desk services, housekeeping, and maintenance.
   Ensure compliance with health, safety, and hygiene standards.
   
2. Staff Management:Recruit, train, and supervise hostel staff, including front desk personnel, housekeeping, and maintenance teams.
   Conduct performance evaluations and provide ongoing training and support.
   
3. Guest Relations:Serve as the primary point of contact for guests, addressing inquiries, complaints, and feedback promptly and professionally.
   Foster a welcoming atmosphere to enhance the guest experience.
   
4. Financial Management:Prepare and manage the hostel’s budget, monitor expenses, and implement cost-control measures.
   Oversee billing, payment processing, and financial reporting.
   
5. Marketing and Promotion:Develop and execute marketing strategies to attract guests and increase occupancy rates.
   Utilize social media and online travel platforms to promote the hostel and manage online reviews.
   
6. Facility Management:Oversee the maintenance and upkeep of hostel facilities, ensuring all areas are clean, functional, and well-maintained.
   Coordinate repairs and improvements with vendors and contractors as needed.
   
7. Community Engagement:Build relationships with local businesses and organizations to enhance guest experiences (e.g., partnerships for tours or events).
   Organize social activities and events for guests to foster community engagement.
   
8. Reporting:Maintain records of occupancy, revenue, and guest feedback.
   Prepare regular reports for ownership or management regarding performance metrics.
   

Qualifications:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• Previous experience in hospitality, particularly in a management role.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficient in property management software and Microsoft Office Suite.
• Strong communication skills, both written and verbal.

Working Conditions:

• Must be willing to work flexible hours, including weekends and holidays.
• The role may require occasional physical activity, including lifting and moving supplies.

Responsibilities:

• Collaboration in space planning assignments, conceptual and schematic design, design development, design documentation and construction site supervision for design implementation.
• Plan, schedule and run design activities to meet the project programme.
• Preparation of communicative presentations (in pptx or other media).
• Preparation of coherent sets of design-focused tender drawings.
• Coordination with consultants, vendors, contractors, fabricators, regulatory agencies and other collaborators to meet overall project objectives.
• Ensure all designs meet with local regulatory compliance requirements.
• Review of shop drawings submittals and finish samples.
• Conducting site observations to monitor construction progress and to ensure that planning and design intent are fully realised at site.
• Contribution to refinement of office design processes.
• Manage client/ consultant stakeholders and engage in design meetings to drive project progress and resolve issues.

Requirements

• Singaporean or Singapore PR Only.
• Bachelor or Master Degree in Architecture or Interior Design.
• 5+ years of experience in the design industry.
• Experienced in Healthcare, Laboratory, Nursing homes, Special needs facilities and workplace preferred but not necessary. However, interest and willingness to learn is a must.
• Excel in 3D modelling, visualization, and graphic software; Revit skillset is strongly preferred. (Others include acad, Sketch-up, Enscape, adobe and Microsoft suites).
• Effective verbal and written communication skills.
• Enthusiastic individuals with good team spirit.
• Positive working attitude, able to work under pressure and meet target, responsible, highly motivated.
• Ability to work independently without supervision.
• Experienced in conceptual design, schematic design, design development and design/tender documentation.
• Have a keen desire to produce good and aesthetic designs. A good eye for good aesthetics is a plus.
• Familiar with local codes and building practices is preferred, but not necessary.

Responsibilities:

• Collaboration in space planning assignments, conceptual and schematic design, design development, design documentation and construction site supervision for design implementation.
• Plan, schedule and run design activities to meet the project programme.
• Preparation of communicative presentations (in pptx or other media).
• Preparation of coherent sets of design-focused tender drawings.
• Coordination with consultants, vendors, contractors, fabricators, regulatory agencies and other collaborators to meet overall project objectives.
• Ensure all designs meet with local regulatory compliance requirements.
• Review of shop drawings submittals and finish samples.
• Conducting site observations to monitor construction progress and to ensure that planning and design intent are fully realised at site.
• Contribution to refinement of office design processes.
• Manage client/ consultant stakeholders and engage in design meetings to drive project progress and resolve issues.

Requirements

• Singaporean or Singapore PR Only.
• Bachelor or Master Degree in Architecture or Interior Design.
• 5+ years of experience in the design industry.
• Experienced in Healthcare, Laboratory, Nursing homes, Special needs facilities and workplace preferred but not necessary. However, interest and willingness to learn is a must.
• Excel in 3D modelling, visualization, and graphic software; Revit skillset is strongly preferred. (Others include acad, Sketch-up, Enscape, adobe and Microsoft suites).
• Effective verbal and written communication skills.
• Enthusiastic individuals with good team spirit.
• Positive working attitude, able to work under pressure and meet target, responsible, highly motivated.
• Ability to work independently without supervision.
• Experienced in conceptual design, schematic design, design development and design/tender documentation.
• Have a keen desire to produce good and aesthetic designs. A good eye for good aesthetics is a plus.
• Familiar with local codes and building practices is preferred, but not necessary.

Designation: KITCHEN STEWARD / DISHWASHER

Roles & Responsibilities

· Washes, stacks, sorts, and stores dishes, glassware, utensils, and cookware.

· Maintains a clean kitchen and keeps dish area organized and free of clutter.

· Sets up dish stations, including dishwashing machines and sinks.

· Maintains clean, dry floors throughout the shift.

· Cleans and sanitizes storage areas, including freezers and refrigerators.

· Assists in storing food deliveries.

· Monitors trash cans throughout shift, making sure to removes full trashcans and boxes as needed and at the end of each shift.

· Maintains the cleanliness of dry storage areas and the organization of storage shelves.

· Assists in food prep and any other duties set forth or requested by the chef and other managers as needed.

· Follows sanitation and cleaning procedures.

· Ensures that dishwashers are in working order and reports problems as they arise.

· Assists with closing, including aiding in the sanitation of cooking and food preparation stations.

Working time and Salary

· 6 days work week (1 Off Day between Monday and Thursday)

· 11am to 10pm (1hr Lunch break)

· All meals such as Breakfast, Lunch and Dinner will be provided. All meals are International Buffet!

· Salary: $2300++

· Work locations: Orchard, Bugis, Yishun, Newton (At your convenience)

· Company/Entity: Singapore Hospitality Group Pte Ltd. The Landmark Restaurant

Note: If selected, you shall start immediate / short notice

Birmingham Academy is a dynamic, thriving, diverse Private Education Institution in Singapore which has been in operations for over 2 decades. We currently have students enrolled in our Diploma and Advanced Diploma in Hospitality Management courses. This is an adjunct/ Part Time position with the possibility of converting to a Full-time Position depending on students’ feedback.

QUALIFICATIONS, EXPERIENCE AND ATTRIBUTES

Job Descriptions:

• Plan, prepare and deliver instructional activities that facilitate active learning experiences.
• Assist in developing schemes of work and lesson plans.
• Establish and communicate clear objectives for all learning activities.
• Prepare classroom for class activities.
• Provide a variety of learning materials and resources for use in educational activities.
• Identify and select different instructional resources and methods to meet students' varying needs.
• Instruct and monitor students in the use of learning materials and equipment.
• Use relevant technology to support instruction.
• Observe and evaluate student's performance and development.
• Assign and grade classwork, homework, tests and assignments.
• Provide appropriate feedback on work.
• Encourage and monitor the progress of individual students.
• Maintain accurate and complete records of students' progress and development.
• Update all necessary records accurately and completely as required by law, district policies and school regulations.
• Prepare required reports on students and activities.
• Manage student behaviour in the classroom by establishing and enforcing rules and procedures.
• Maintain discipline in accordance with the rules and disciplinary systems of the school.
• Perform certain pastoral duties including student support, counselling students with academic problems and providing student encouragement.
• Participate in extracurricular activities such as social activities, sporting activities, clubs and student organizations.
• Participate in department and school meetings.
• Keep updated with developments in the subject area, teaching resources and methods and make relevant changes to instructional plans and activities.
• Any other duties assigned by HOS or DOS

Job Requirements:

• Candidate must possess at least a bachelor’s or master’s degree in hospitality/Tourism/Hotel Management
• At least 3 - 5 Years of working experience in the related field is required.
• ACTA / ACLP / SDALT teaching qualification would be an added advantage.
• Strong passion for teaching
• Ability to share industry experience.
• Must be current with learning methods and strategies.
• Must be student oriented. And enforce strict attendance requirements.
• Excellent presentation and communication skills
• Have good organizing & planning skills, high work standards, and able to adapt to changes.
• Able to problem solve, have high-stress tolerance & good decision-making skills.

ABOUT BIRMINGHAM ACADEMY

Birmingham Academy Pte Ltd, RBN200306960N, was incorporated on 23rd July 2003. It is officially registered, according to Singapore Statutory Requirement, with the Accounting and Corporate Regulatory Authority (ACRA).

It is also registered with the Ministry of Education as a private school according to the Singapore Private Education Act in July 2003.

In September 2010, Birmingham Academy successfully migrated to Singapore’s Enhanced Registration Framework (ERF) as a Private Education Institution (PEI), with the Committee for Private Education (CPE).

Birmingham Academy is a 4-Year EDUTRUST certified Institute.

Roles and responsibilities

1. Perform account receivable reconciliations and commission invoice
2. Monitor receipts from customers and perform bank clearing in our books.
3. Research and resolve payment discrepancies
4. Handle daily routine accounting related duties
5. Ensure compliance with relevant statutory, regulations as well as corporate policies
6. Liaising with Auditors
7. Other adhoc duties as assigned

Requirement:

• Minimum diploma in Finance and Accounting, accountancy or equivalent professional qualification
• 2 years’ experience in Accounts Receivable
• Proficient in Microsoft office, especially in Excel
• Self-motivated, resourceful and able to work under pressure to meet deadlines
• Meticulous, strong analytical, problem-solving skills, organizational skills and have an eye for details.

· Deliver lessons to achieve intended learning outcomes

· Update student attendance records on a timely basis

· Set assessment (test and/or exam) papers and assignments (question papers, resit papers and marking schemes)

· Invigilate, mark and record exams/assessments results

· Perform assigned moderation duties for other subjects/modules

· Conduct student academic progression monitoring and counselling

· Conduct targeted number of student activities

· Achieve target passing rate

· Achieve target for Student Satisfaction Survey Score and Parent Teacher Meeting (PTM) survey (if applicable)

· Identify students with learning issues and Initiate early student interventions

· Provide customer-focused service as evident by the number of compliments received

· Provide suggestions for the improvement of the organisation’s performance

· Participate in staff sharing and training sessions

· Assist in curriculum development and review

· Assist in the review of the department’s academic resources

· Assist in the coordination, organising and facilitating of industry consultation for the ongoing improvement of curriculum, courses, and training delivery and assessment

· Undertake other duties that may be assigned from time to time

Requirements:

1) Minimum academic level: Minimum Degree in Hospitality or related field (Master's Preferred)

2) Specific language proficiency: Proficient in English - Written and Spoken

3) Specific job experience: Min 2 years of Teaching experience

4) Good interpersonal skills

5) Computer-literate

Our client, a reputable Multi-business Company, is looking for a Senior Manager, L&D.

You will be reporting to the Group HR Director and responsible for designing, implementing, and managing training programs that support the growth and development of our employees across all business units. This role will provide trainings to elevate capabilities to achieve business goals that are inline with HR strategy. This role will be critical in offering a continuous learning environment to keep our teams current.

Job Responsibilities:

• You will be reporting to the Group HR Director and responsible for designing,implementing, and managing training programs that support the growth and development of our employees across all business units.
• This role will provide trainings to elevate capabilities to achieve business goals that are inline with HR strategy.
• This role will be critical in offering a continuous learning environment to keep our teams current
• Providing instructor-led training, blended learning, and experiential learning.
  
• Oversee the implementation of training programs across all business units, ensuring consistency and quality.
  
• Facilitate high-impact training sessions as needed.
  
• Stay abreast of industry trends and incorporate new learning technologies
  and methodologies.
  
• Build strong relationships with key stakeholders, including business unit
  leaders, HR partners, and external vendors.
  
• Act as a consultant to business units, providing expertise and recommendations on learning and development initiatives.
  
• Advocate for a culture of continuous learning and development across the
  organization.

Requirements:

• Minimum of 5 years in specifically Training or L&D role.
• A proven track record in leading successful learning and development
  initiatives.
• Prior experience in the Luxury Retail/Hospitality industry
• Good experience in Strategic L&D planning

Please send your updated resume to [email protected] if you are interested.

Regret to inform that only shortlisted candidates will be contacted.

Workstone Pte Ltd (EA License 19C9998)

Aslin Wong Mun Ning (R1326393)

JOB DESCRIPTIONS:

· Demonstrate ability to communicates, present and influence credibly and effectively at all levels of the organisation.

· Coordinating all sales activities in order a healthy and profitable relation with clients and associates

· Managing organisational sales by developing a business plan that cover sales, revenue and expenses control.

· Researching and identifying sales opportunities, generating leads and targeting potential clients through various communication

· Developing and improving relationships with key accounts to maintain a high level of service and client loyalty.

· Designing and implanting a strategic sales plan that expands company’s customer base and ensure its strong presence.

· Keeping good relationship with other sales related department in order to create a more thorough and effective campaign, events and strategy, for professional execution of all commitments.

· Strong in product knowledge, with ability to identify market trends while being fully aware of new products and competition status.

· Participate actively in all training, trade shows and sales meeting.

· Comply with company’s sop, procedures and policies.

· Delivering of sales pitches and presentations to client and highlighting the benefits of product and services

· Fully utilizing cater master system that is made compulsory to monitor client communication, maintain necessary data and records for future reference

· Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies.

· Present sales report and communicate realistic forecast to superior.

· Understanding client needs and assisting in selecting appropriate product service that suits the desired specifications.

· The monthly sales target of 20 to 25 confirmed and closed sales during wedding shows, expos road shows including clubs and hotels.

· The 1% commission basis (commission will only be paid upon receiving payment of the events)

· The monthly sales achieved will be excluding GST and service charge.

· Overall, in-charge of level 3 restaurant outlet, assist during lunch and dinner peak hours.

REQUIREMENTS:

· At least diploma in relevant field

· Preferably 5 years of sales manager experience in a F&B retail, wholesale, consumer goods.

· Demonstrable knowledge in sales.

· Attention to detail and ability to work independently.

· Have a strong sense of responsibility and ability to manage internal and external confidential information with utmost discretion.

· Highly organised and meticulous and able to follow through on tasks from start to completion.

Roles & Responsibilities

· Managing all aspects of financials of a restaurant industry

· Ongoing daily book-keeping

· Invoices, Payroll, Profit/Loss statements

· Prepare GST, Returns, etc.,

· Tax Planning

· Liaison with clients

· Ability to effectively negotiate prices with purchasers/support services.

· Accounts Payable and Accounts Receivable

· Facilitating Payroll / Scheduling employees

· Issuing invoices to customers and tracking accounts receivable

· Maintaining financial records and preparing documents for annual statements

· Tracking accounts payable and paying suppliers

· Daily, monthly, weekly financial reports, etc.

· Develop strategies for costs savings initiatives and continued business financial success.

· Performs other duties as assigned. Such as providing and explaining financial reports as required to management in a timely manner every week & month.

· Any other relevant duties pertaining to this role.

REQUIREMENTS:

· Diploma/Degree in Business or Accounting

· At least 3 years of progressive working experience in a (F&B, Retail, Wholesale, Consumer goods,) group with proven management accounting expertise.

· Demonstrable knowledge of financial reporting standards and regulations.

· Sharp analytical skills, attention to detail and ability to work independently.

· Have a strong sense of responsibility and ability to manage internal and external confidential information with utmost discretion.

· Highly organised and meticulous and able to follow through on tasks from start to completion.

Company/Entity: Singapore Hospitality Group

Salary Range: S$3000 - S$3300

Work Location: Bugis, Singapore

About the Company:

The Bible mission began in Singapore in 1823, largely because of Sir Stamford Raffles and Dr Robert Morrison working with the British and Foreign Bible Society. On 4 July 1837, the Singapore Auxiliary Bible Society was formally established with the aim of serving the needs of the region.

Our mission is to make the Word of God known to all people by making it available through the work of translation & publishing, accessible through distribution & literacy programmes, and credible through engagement & advocacy.

Job Description:

International Bible Experiences Pte Ltd, a social enterprise of The Bible Society of Singapore, candidate will have a holistic training from frontline customer services to back-end operations of the company. Hands-on opportunities in areas of event management, e-commerce, marketing and communications.

Specific Responsibilities:

• Support daily operations. Eg. Process registrations and other administration work etc.
• Handle customer enquiries
• Plan and organise events and manage our volunteer-based project
• Assist in marketing and communication projects. Eg. Create collaterals, manage social media publicity etc.
• Assist in ecommerce projects. Eg. Tracking of sales and data analytics

Technical Skills and Competencies:

• Customer service skills - Managing customers and follow up.
• Computer skills - MS Office and other software and apps.
• Event management - Pre-planning to execution of event and post-event.
• Marketing and communications skills - Designing collaterals, website maintenance and social media publicity.
• Ecommerce skills - Setting up the ecommerce and managing the platform etc.

Education Qualifications: Polytechnic Diploma or equivalent

Roles & Responsibilities

· Greet customers and hand out menus.

· Take meal and beverage orders from customers and place these orders in the kitchen.

· Make menu recommendations and inform patrons of any specials.

· Deliver meals and beverages to tables when they have been prepared.

· Check that customers are satisfied with their meal.

· Prepare the bill for tables when requested.

· Cash up bills and ensure that the correct amount has been paid.

· Administer change to tables if needed.

Requirements:

· At least 2 years of progressive working experience in a F&B, Retail, Wholesale, Consumer goods

· Endurance to walk and stand for long hours.

· Flexible work hours.

· Ability to remain calm and professional with difficult customers.

· Excellent interpersonal skills.

· Coordination to carry plates or trays without dropping anything.

Company/Entity: Singapore Hospitality Group Pte Ltd.

Salary Range: 2000 - 2300

Work Location: Yishun and Bugis, Singapore

Roles & Responsibilities

· Sales admin Job Description

· Check, reply and follow up on all incoming enquiry mails.

· Check and reply to incoming emails from existing clients.

· Make calls to guests from the leads given and invite them to the venue for site visit.

· Arrange meetings and schedule appointments for the sales managers to meet with new and existing clients.

· Enter database / leads details in the cater master system (sales system)

· Issue sales contracts and ensure all information stated is accurate.

· Issue banquet event orders, obtain and follow up signatories from guests, distribute the duly signed and completed event orders to accounts, kitchen and operation department.

· Hotel bookings - (if any). Liaise with hotel for guests’ hotel bookings.

· Liaise with hotels for car park coupons (venue located in hotel)

· Update the Event Forecast

· Issue Vendor Forms to guests and vendors.

· Prepare Event Signages

· Meetings with guests as and when necessary and required by the sales managers.

· Issue Food Tasting forms.

· Order Money Box and invitation cards for wedding events from vendor.

· Enter all details of payments received from guests in the cater master system and update in group WA.

· Issue Indemnity Form (as and when required and necessary)

· Issue Rental Venue Letters (for landlord’s properties use for events based on ad hoc basis)

· Issue Cater master amendment forms for endorsements to be made in the contracts issued.

· Proposal Analysis reports (for sales meeting)

· Prepare the weekly sales reports.

REQUIREMENTS:

· At least GCE-O Level or ITE

· Preferably 2 years of sales admin working experience in a F&B, Retail, Wholesale, Consumer goods.

· Demonstrable knowledge in Sales Admin.

· Attention to detail and ability to work independently.

· Have a strong sense of responsibility and ability to manage internal and external confidential information with utmost discretion.

· Highly organised and meticulous and able to follow through on tasks from start to completion.

Company/Entity: Singapore Hospitality Group Pte Ltd.

Salary Range: $2000 - $2400

Work Location: OCC - Yishun, Singapore

Roles & Responsibilities

· Managing all aspects of financials of a restaurant industry

· Ongoing daily book-keeping

· Invoices, Payroll, Profit/Loss statements

· Prepare GST, Returns, etc.,

· Tax Planning

· Liaison with clients

· Ability to effectively negotiate prices with purchasers/support services.

· Accounts Payable and Accounts Receivable

· Facilitating Payroll / Scheduling employees

· Issuing invoices to customers and tracking accounts receivable

· Maintaining financial records and preparing documents for annual statements

· Tracking accounts payable and paying suppliers

· Daily, monthly, weekly financial reports, etc.

· Develop strategies for costs savings initiatives and continued business financial success.

· Performs other duties as assigned. Such as providing and explaining financial reports as required to management in a timely manner every week & month.

· Any other relevant duties pertaining to this role.

REQUIREMENTS:

· Diploma/Degree in Business or Accounting

· At least 5 years of progressive working experience in a (F&B, Retail, Wholesale, Consumer goods,) group with proven management accounting expertise.

· Demonstrable knowledge of financial reporting standards and regulations.

· Sharp analytical skills, attention to detail and ability to work independently.

· Have a strong sense of responsibility and ability to manage internal and external confidential information with utmost discretion.

· Highly organised and meticulous and able to follow through on tasks from start to completion.

If you meet the requirements of this role, please email a detailed resume in a PDF document to [email protected]

Company/Entity: Singapore Hospitality Group

Salary Range: S$3000 - S$3500

Work Location: Bugis, Singapore

Responsibilities:

• Collaboration in space planning assignments, conceptual and schematic design, design development, design documentation and construction site supervision for design implementation.
• Plan, schedule and run design activities to meet the project programme.
• Preparation of communicative presentations (in pptx or other media).
• Preparation of coherent sets of design-focused tender drawings.
• Coordination with consultants, vendors, contractors, fabricators, regulatory agencies and other collaborators to meet overall project objectives.
• Ensure all designs meet with local regulatory compliance requirements.
• Review of shop drawings submittals and finish samples.
• Conducting site observations to monitor construction progress and to ensure that planning and design intent are fully realised at site.
• Contribution to refinement of office design processes.
• Manage client/ consultant stakeholders and engage in design meetings to drive project progress and resolve issues.

Requirements

• Singaporean or Singapore PR Only.
• Bachelor or Master Degree in Architecture or Interior Design.
• 5+ years of experience in the design industry.
• Experienced in Healthcare, Laboratory, Nursing homes, Special needs facilities and workplace preferred but not necessary. However, interest and willingness to learn is a must.
• Excel in 3D modelling, visualization, and graphic software; Revit skillset is strongly preferred. (Others include acad, Sketch-up, Enscape, adobe and Microsoft suites).
• Effective verbal and written communication skills.
• Enthusiastic individuals with good team spirit.
• Positive working attitude, able to work under pressure and meet target, responsible, highly motivated.
• Ability to work independently without supervision.
• Experienced in conceptual design, schematic design, design development and design/tender documentation.
• Have a keen desire to produce good and aesthetic designs. A good eye for good aesthetics is a plus.
• Familiar with local codes and building practices is preferred, but not necessary.

Finance Director ( Hospitality)

Our client is a leading hospitality brand and would be expanding further with 2 more clubs in Asia in 2024.

Summary

The Finance Director will lead the Group finance team in all finance and accounting activities. They will assist the CEO & Founder with leadership of the wider business, and work cross-functionally with the other leaders in the business to progress the Group towards its wider commercial goals.

Essential Duties and Responsibilities

Leadership & Overall

• Lead all finance functions, across Singapore, Hong Kong and Bali.
• Cross-functional leadership with the management teams in all markets.
• Get involved outside of the Finance Team and maintain connections with other departments within the Group.
• Build relationships with key business partners.
• Work across departments, and with executive leadership, and to drive business goals on a day-to-day basis.
• Assist CEO and Founder with new project development, pitching and execution.

Finance & Accounting

• Manage all aspects of day-to-day Accounting, covering General Ledger, AR (aka ‘Membership Finance’), AP, and all internal and external Reporting.
• Lead creation of monthly, quarterly, and annual Forecasts for the Group, and the reporting of delivery against them.
• Manage teams, to ensure the team’s objectives are met to a high standard.

IT & Systems

· Display and inculcate expertise with business systems, to drive their effective use as a key reporting, control, and analytical tool.

People

• Assist CEO with management of HR function. (Note a must)
• Support and demonstrate our Brand’s vision, mission, and core values always, demonstrating and leading with integrity, accountability, and a commitment to success.
• Lead the recruitment and selection of finance team members.
• Maximise the effectiveness of the team members by developing each of their skills and abilities through appropriate training, coaching, and/or mentoring.

Administration

• Ensure all properties are adhering to all Company Finance Policies and Procedures, and relevant accounting standards.
• Ensure that government-stipulated associate and tax legislations are followed.
• Ensure that an organized, up-to-date filing system is maintained for all financial records.
• Responsible for ensuring that all internal and external and governmental reports are compiled accurately and submitted in a timely manner.

Job Requirements

• Minimum 10-12 years of relevant experience in success-oriented environment and someone who has a hands on and strategic approach
• Experience working cross-departmentally to drive commercial action, working in small and large firms will be a big plus
• CA / ACCA / CPA / CIMA qualified or equivalent
• Able to prioritize tasks and meet deadlines.
• Experience in developing reports and reporting against them.
• Good exposure to different financial systems for accounting, project management, and group reporting.
• Strong team player with a proactive attitude, good interpersonal skills, and an analytical mind.

Job Title

Associate Adult Educator / Instructor

Job Type

On Assignment

Expected start date

Per Course Schedule

Benefits

Flexible schedule

Job Description:

• Conduct or facilitate workshops pertaining to courses and/or modules of tertiary qualifications. Specialisations or disciplines include all tourism related courses in English.

Requirements:

• Bachelor Degree or higher from a respectable university in a related field
• Industry professional qualifications will be an advantage
• Possess WSQ Advanced Certificate in Training and Assessment (ACTA) or WSQ Advanced Certificate in Learning and Performance (ACLP) or WSQ Diploma in Adult and Continuing Education (DACE)
• 1 or more years of adult training experience in delivering WSQ programmes will be an advantage
• Industry practice will be an advantage
• Able to conduct training in English and/or Mandarin

If you are passionate about training and developing the skills of others, and possess the expertise and experience required to deliver high-quality training programs, we encourage you to apply for this exciting opportunity.

Work location

SCCIOB, 47 Hill Street

Application method

Email

CV required

Send application updates to

[email protected]

· Deliver lessons to achieve intended learning outcomes

· Update student attendance records on a timely basis

· Set assessment (test and/or exam) papers and assignments (question papers, resit papers and marking schemes)

· Invigilate, mark and record exams/assessments results

· Perform assigned moderation duties for other subjects/modules

· Conduct student academic progression monitoring and counselling

· Conduct targeted number of student activities

· Achieve target passing rate

· Achieve target for Student Satisfaction Survey Score and Parent Teacher Meeting (PTM) survey (if applicable)

· Identify students with learning issues and Initiate early student interventions

· Provide customer-focused service as evident by the number of compliments received

· Provide suggestions for the improvement of the organisation’s performance

· Participate in staff sharing and training sessions

· Assist in curriculum development and review

· Assist in the review of the department’s academic resources

· Assist in the coordination, organising and facilitating of industry consultation for the ongoing improvement of curriculum, courses, and training delivery and assessment

· Undertake other duties that may be assigned from time to time

Requirements:

1) Minimum academic level: Minimum Degree in Hospitality or related field (Master's Preferred)

2) Specific language proficiency: Proficient in English - Written and Spoken

3) Specific job experience: Min 2 years of Teaching experience

4) Good interpersonal skills

5) Computer-literate