Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as an Online Banking Strategy and Experience Manager.

Principal Responsibilities

Digital Platforms in WPB is responsible for the core Mobile and Browser based platforms for meeting the everyday banking needs of HSBC Wealth & Personal Banking’s customer base. Supporting 36 markets and up to 20m customer daily, the team is focussed on three key platforms: 1) Mobile Platform; 2) Dynamic Experience Platform (including Online Banking); and 3) Security Platform. HSBC Online Banking supports c3.8m customers across 36 markets with 25% of total digital usage coming from Online Banking and c1.7m browser only customers. In addition to the Browser (Online Banking) customer channel, Dynamic Experience Platform manages the Strategic Hosting and Content Management System for WPB enabling Value Streams to deliver seamless customer experiences as well as supporting our Digital Channels & Marketing strategy, building and optimising onboarding journeys and the Public Websites.

This role is part of a team of digital experts who are assigned to Digital Platforms Value Stream to support the development of market leading digital journeys and experiences, and directly contributes to the effective and efficient delivery of change globally for WPB.

This role holder leads and is accountable to oversee and own the Online Banking strategy, Product Roadmap and all aspects of the Online Banking experience. This includes collaborating across WPB propositions, Global Value Streams and Markets ensuring all products and journeys launched deliver an exceptional customer experience.

The role holder will:

• Perform product and operational analysis based on user behaviour, performance metrics and trends, industry benchmarks to identify and make recommendations on Online Banking strategy and ongoing investment
• Responsible for end-to-end Online Banking experience, ensuring that all features and capabilities deployed align to the overall online information architecture and hierarchy
• Design and implement experience standards and guardrails for Online Banking to ensure a consistent and exceptional experience across different products and journeys
• Conduct ongoing research on market trends and competitive landscape and evaluate their impact on HSBC’s Online Banking strategy
• Partner with WPB markets to develop a detailed knowledge of their strategic goals and challenges to define and agree on their forward looking multiyear Online Banking capability roadmaps. Work with Global Value Streams to interlock roadmaps
• Work with Global Value Streams and Digital Channels to ensure products and journeys deployed on Online Banking are commercialised and business improvements tracked
• Drive a culture of optimisation by leading a team to monitor and analyse customer feedback, performance metrics and trends, identify pain points and improvement opportunities. Implement experiments to test optimisation opportunities in collaboration with WPB proposition, Global Value Streams, and Markets
• Work with WPB proposition, CLCM and market teams to ensure the experience remains consistent whilst driving differentiation across the client continuum
• Collaborate with Global Value Streams and Markets to track and develop strategies to optimise Online Banking usage
• Provides impactful coaching and support to wider agile team to ensure individuals and teams perform at their best
• Ensuring capabilities are scalable to drive a consistent Online Banking experience across the Group
• Review performance of products and journeys and drive the local and global change agenda
• Obsess about how to apply technology and data to solving problems or finding new opportunities

Qualifications

• An entrepreneurial drive, with the ability to deconstruct and solve problems. Demonstrable resilience and persistence – a ‘can-do’ attitude
• Experience in Digital Product Management, ideally in a global or regional roles, with proven experience in working in a cross functional matrix environment with market and global teams
• Extensive experience with the range of product development and optimisation activities including identifying opportunities and developing business cases, defining product requirements, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post launch performance measurement and management
• Consumer financial services industry experience and strong understanding of Digital business, while experience with travel, lifestyle, and/or other consumer product development is a strong advantage
• Strong communication skills for navigating through business requirements, differences of opinion on approach
• Proven ability to build strong relationships across stakeholder groups with proven ability to influence large teams without direct leadership authority
• Excellent understanding of the bank’s risk framework and experience of working with second line of defence: legal, compliance, financial crime (AML & sanctions), fraud, risk
• Strong outward focus and grasp of the competitor environment – opportunities, threats, gaps
• Experience of Design Thinking and leading run ahead work to explore new problems or potential ideas, bringing in Design, Analysis, Architecture and Engineering colleagues
• Strong stakeholder management in a complex matrix environment with regular exposure to C-Suite level stakeholders

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KO6F&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Job Purpose

The role is expected to supervise and manage followings;

• reporting of Specialised Products Dept. performance against budget in Asia Pacific and East Asia region, through communication with front groups in Singapore, Sydney and Hong Kong.
• the control and monitoring of forecast Department performance for both P&L and Balance Sheet, Profit, Funded Assets, Risk Assets and Commitment, Expense, KPIs and etc.
• implement new internal framework for sustainable department operation (ad-hoc).
• consider and implement new product /business /initiatives together with internal stakeholders
• This role also requires the coordination with relevant departments including Tokyo Head Office for various type of reporting and setting of rules related to new business development.
• Any other initiatives or projects as instructed by Co-GMs.

Responsibilities

• Supervise the preparation of reports relating to P/L and B/S in both Asia Pacific and East Asia Region and enhance the control and analysis of regional result / forecast.
• Supervise preparation of various meeting materials and Department level reporting, including Asia Pacific and East Asia Region for key management meetings, periodic accounting reports to Head Office, etc.
• Supervise in the preparation of KPI target with each front groups of SPD; and monitor the progress of each items..
• Supervise the preparation of annual expense / fixed asset budget including engagement with each front groups of Specialised Products Dept.; and assist control of subsequent budget utilization.
• Supervise on enforcement of the Head Office / Regional rule and management framework.
• Initiation, guidance, and delivery on achievement for more efficient Department Operation.
• Initiation, guidance, and delivery on implementation of new products /businesses /initiatives.
• Initiation, guidance, and delivery of any other initiatives or projects as instructed by Co-GMs.

Requirements

• At least a relevant Diploma or university degree
• Proficient MS office.
• Have experience at least 10 years of relevant experience in product financing in front office is essential.
• Have excellent communication skills and be fluent in written and spoken in English.
• Be able to prepare periodic report in Excel / Word / Powerpoint format.
• Strong communication and organization skills.
• Team player, able to work across all levels of the organization.
• Be self-motivated and able to drive your work through actively exploring solution for various planning matters.
• Team oriented, and able to work in a multi-cultural environment.
• Proficiency in Japanese is advantageous as this role needs to negotiate and make presentations to relevant departments in Head Office.
• Experience in planning work, such as budgeting, controlling, or monitoring about performance of department, including Gross Profit, Expense, and any resource management on department / group level.
• Set KPI target, build Business Plan, monitor the progress of each items.

The Role

The Technology Governance & Control Team is a key IT team responsible for providing oversight and governance of IT system development, service management, operations, and support functions at SMBC in Singapore.

Job Responsibilities

• Lead an IT Quality Assurance Team of more than 5 members to enhance the overall IT Technology Quality Assurance (QA) and Control framework.
• Develop, implement, and maintain the relevant IT Technology QA and Control framework, including policies, processes, and tools, for Singapore Branch and across APAC Branches.
• Conduct regular IT Technology QA & Control compliance checks on in-scope Technology Controls, such as project management, IT security, and operations, to evaluate the adequacy and effectiveness of internal controls.
• Prepare and review IT Technology QA & Control compliance assessment reports and establish remediation and improvement plans.
• Maintain IT Technology QA & Control compliance checklists, ensuring they are in line with regulatory requirements and internal IT procedure manuals.
• Ensure compliance with the bank's IT governance policies and procedures and collaborate with IT system owners to perform system risk assessments.
• Standardize processes and procedures with APAC branches, reviewing IT-related documents such as procedure manuals and guidelines.
• Provide leadership and guidance to technology teams, ensuring adherence to IT Technology policies and procedures.
• Implement IT Technology Governance and Controls on digitalized platforms for improved productivity and efficiency.
• Provide IT audit support to relevant business units and IT audits.

Job Requirements

• Bachelor’s degree in IT or equivalent with minimum 10 years of working experience in IT governance and control, preferably in the Financial Services sector.
• Strong leadership and people management skills, with experience in managing teams responsible for IT Quality Management.
• Subject Matter Expert in IT Quality Management framework and its implementation.
• Ability to identify risks within processes and develop effective control checks.
• Solid knowledge of regulatory and compliance requirements in the APAC region, such as MAS TRMG & BNM RMiT, and the ability to apply legal/regulatory guidance.
• Collaborative mindset, capable of working with stakeholders at all levels of the organization.
• Familiarity with industry standards, trends, and products.
• Strong analytical and communication skills, with the ability to clearly communicate operational risks.
• Understanding of system development and operational processes in the financial services industry.
• Strong decision-making, problem-solving, and numerical skills.
• Ability to manage large workloads, meet deadlines, and prioritize tasks.
• Experience in IT governance reviews, controls testing, and assurance, as well as delivering IT Quality Assurance training.
• Excellent communication, presentation, and interpersonal skills.
• Preferred experience working with JIRA (workflow management system) and ServiceNow (ITSM/ITAM).
• Work location: One@ChangiCity

As part of our recruiting process, interested candidates are to complete an application through our careers website at: https://www.pwc.com/sg/en/careers.html

Responsibilities

The individuals we are looking to join this team, should ideally have the following:

• You will be involved in mergers and acquisitions, private equity, IPOs and other corporate finance work
• You will be expected to independently manage projects including pitches as well as engagements under the overall guidance of the Corporate Finance Partners and Directors
• Responsible for deal execution and project management.

In return what we look to bring to those who join us:

• Degree in Business/Finance related field and/or MBA qualifications
• Min 5 years of relevant professional transactions experience with investment banks/corporate finance houses
• Proven experience and success in deal execution and project management
• Ability to build & run financial models independently
• Dynamic personality with ability to demonstrate leadership and manage the working team that typically comprises of senior associates and/or associates.
• Excellent verbal and written communication ability. Strong analytical and evaluation skills. Demonstrate accuracy and attention to details when working in a fast paced environment
• Enjoy working as part of a multi-cultural team
• A self-starter with high level of initiative

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

Position title : Insurance Admin Executive

• Location: Tagore Lane (Lentor Area)
• Working Days: 5 days (9am - 6pm)
• Salary : $3k - $3.2k [ based on experience ]

Requirement

• Minimum Diploma holder
• Preferably min 3 years relevant experience
• Certificate in General Insurance (CGI) and Health Insurance (HI) Cert is a must.
• Able to start work at short notice

Job Scope

• Manage clients’ enquiries and provide insurance advice on quotations, renewal and other request
• Emailing policies
• Identify insurance needs of clients and delivery of solutions
• Preparation of documents relating to transacted business
• Attend walk in customers
• Maintain close relationship with customers and partners
• Handling Maid claim
• Assist key in customers database, debit note and credit note
• Assist in updating refund in system
• Doing contra in the system when customers made payment
• Email SOA to clients and follow up payment
• Carry out any other duties as assigned when required.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About the company
Our client is a global renowned insurance company.

About the job
In this role, you will report to the Tax Reporting Senior Manager, assisting with tax return schedules and fulfilling tax obligations. Key responsibilities include preparing month-end tax provisions, supporting tax reporting to the Group Office, maintaining tax provision accounts, and handling Singapore Income Tax and GST matters. You'll also respond to tax authority queries and assist with ad-hoc tax tasks as needed.

Skills and experience required
Degree in Finance, with at least 3 years of tax experience ideally in the insurance/financial services industry. In order to succeed, you sjould demonstrate strong technical financial knowledge, a solid understanding of accounting standards and insurance taxation, and possess exceptional attention to detail and analytical skills.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Project Management Officer

Work Location: Singapore

JOB DESCRIPTION:

• Responsible for monitoring project to ensure projects/releases are adhering to SDLC and applicable organization rules and policies. Render strong support to Program Managers and Project Managers to enforce governance, track program/project finanacials and synergy/collaboration across all teams.

• Degree in IT or Banking/Computer Science related discipline and PMP certification

• Minimum 8-10 years’ experience in project management and PMO execution for large scale projects implementing financial solutions

• Strong experience in program management, planning and project implementation

• Good knowledge in financial management to ensure project financials are correctly captured

• Excellent working knowledge of MS Word, Excel, Powerpoint, MS Project, Power BI

• Strong organizational and analytical skills, meticulous with details

• Able to multi-task and perform well under pressure

• Track the delivery of the Program/Project in compliance with pre-established plans, deadlines, deliverables, budget and resources throughout the project process

• Monitor project to ensure projects/releases adheres to SDLC and relevant rules /policies pertaining to project delivery

• Provide executive-level reporting on project statuses, risks, and opportunities to stakeholders and leadership

• Develop template for program / project budget tracking and reporting

• Maintain up-to-date record of investment and expense utilization

• Periodically review project budget spending and variances between plan and actual

• Work closely with project managers to track and review progress of plan acquisition and payment milestones

• Work with Program / Project Managers to perform resource planning and acquisition

• Support for resource / vendor onboarding / offboarding

• Centralize and maintain Resource Allocation recording for optimization across programs and projects

• Devise and refine process, procedures and templates in project delivery to enhance efficiency and effectiveness

• Train and guide project managers / members on project mgmt processes and tools

• Drive continuous improvement initiatives within the PMO to streamline processes and enhance project delivery capabilities

about the company
our client is a leading international financial institution.

about the job

• sourcing, selection and managing of vendors
• act as the point of contact for all liaisons between vendors and internal stakeholders
• facilitate vendor risk assessment

skills and experience required

• prior experience in banking/financial institutes handling procurement, outsourcing and vendor management

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244)

Duration: 11 months contract

Location: Ubi

Working hours: Mon - Fri (830am - 6pm)

Job Sumamry

As the Desk Head of Logistics and Training Departments under this organization, responsible for managing the OOE budget of the assigned departments and ensuring budget are fully utilised. Responsible to plan and review budgetary needs, process virement requests and conduct periodic budget reviews.

Responsibilities

• Perform business partnership roles for assigned departments such as liaising with external parties on finance matters, payment and claims.
• Responsible for welfare fund budgeting for the organization, planning and administration of Central Welfare Fund and other related funds and investments.
• Review and process Development Budget and Operating Budget Approval of Requirements submitted by assigned departments.
• Support various committees for major events on budget management and finance related decision making. Act as liaison to the organizational co-operative on welfare-related funding arrangements

Requirements:

• Prior experience in Audit or Accounting role will be an advantage
• Candidates with relevant certification in Accounting, Robotic Process Automation (RPA) or Data Analytics will be an advantage
• Prior experience in using SAP and NFS will be an advantages
• A dedicated team member
• Meticulous with an eye for detail
• Strong with numbers and analytics
• Independent and self-driven
• Strong communication (written and verbal), presentation and interpersonal skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9218

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

My client is seeking a highly organized and proactive Finance professional with Business Support/Office Manager experience to be part of their organisation. The ideal candidate will manage office operations efficiently while providing crucial finance support to the company. This role requires a blend of administrative, financial, and organizational skills to ensure the smooth running of the office and support business functions effectively.

Key Responsibilities:

1. Office Management/Admin duties

• Oversee daily office operations, including facilities management, supplies procurement, and vendor coordination.
• Maintain office efficiency by implementing and improving systems and processes.
• Organize meetings, events, and office logistics.
• Partner with HR to update and maintain office policies
• Coordinate with IT department on office equipment when needed

2. Finance Support

• Assist in bookkeeping, expense tracking, and budget monitoring.
• Prepare and review invoices, financial reports, and documentation for accuracy and compliance.
• Support month-end and year-end financial closing processes.
• Liaise with external accountants and auditors as needed.

Key Requirements:

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Finance candidates with Big 4 experience will be advantageous.
• Speaks good english, chinese and preferably a 3rd language.
• Proven experience as an Office Manager or in a similar administrative role with a finance focus.
• Strong understanding of bookkeeping and basic accounting procedures.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and accounting software (e.g., QuickBooks, SAP).
• Excellent organizational, communication, and multitasking skills.
• Ability to work independently and proactively in a fast-paced environment.
• Targetted onboarding month: December 2024

To Apply:

Click 'Apply Now' or send updated CV to [email protected]

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Risk is a thriving and expert risk management function supporting HSBC globally with all aspects of risk management. The team actively manages a varied and dynamic range of risk types, including security, fraud, information security, contingency, geopolitical, operational, credit, pension, insurance, market and reputation risks. All parts of the Global Risk team use their skills, insight and integrity to handle established threats and those they see emerging, acting to protect and enable HSBC to deliver sustainable growth.

Global Enterprise Risk Management (ERM) is a sub function of Group Risk and Compliance. The ERM function owns the Risk Management Framework, which includes the Group Risk Appetite Framework and Non-Financial Risk Framework, and seeks to more clearly align these to drive one clear holistic approach to Risk Management across the organisation. The objective of Enterprise Risk Management (ERM) is to develop a holistic, portfolio view of the most significant risks to the achievement of the entity’s most important objectives.

We are currently seeking a high calibre professional to join our team as a Senior Manager, Enterprise Risk Management, Wealth and Personal Banking, Singapore.

Principal Responsibilities

• The role holder will be responsible for providing ERM coverage over the Wealth and Personal Banking (WPB) segments and products businesses in Singapore, including supporting the implementation and embedding of the ERM Singapore functional strategy, and developing and promoting an increasingly insightful view of ERM risks
• The role holder will also be responsible for providing operational and resilience risk oversight and stewardship for the WPB segments and products businesses in Singapore, ensuring that both operational risk and resilience risk are managed within appetite. Key responsibilities will include:
• Supporting the embedding of the Risk Management Framework (RMF) and providing advice, guidance and challenge in relation to ERM oversight and internal control effectiveness within WPB Singapore
• Supporting with thematic reviews to ensure that the risk and control environment is commensurate with the scale and nature of operations
• Supporting operational and resilience risk management and acting as a key contact and escalation for senior stakeholder engagement
• Providing Second Line of Defence (2LOD) oversight of top and emerging risks, ensuring appropriate management and mitigation of these risks
• Attending relevant control meetings and non-financial risk governance forums, providing both operational risk oversight and robust and timely risk steward challenge of the First Line of Defence (1LOD) view of the resilience risk profile as required
• Applying risk stewardship review and challenge over the Resilience Risk RCAs and control environment
• Ensuring the integrity and timely completion of risk and control identification, assessment and information within the Group’s Risk and Control system of record (Helios) as well as directing documented remediation plans for residual risks
• The role holder will also support ERM coverage for the Singapore Insurance and Asset Management businesses from time to time

Qualifications

• Strong understanding of processes, risks and controls relating to Retail, Wealth, Private Bank, Asset Management and Insurance Segments and Products
• Strong communication, negotiation and influencing skills with ability to interact with senior management and other key internal and external stakeholders
• Comprehensive knowledge of the external environment, particularly the regulatory landscape as well as risk, geopolitical, competitor, etc
• Strong level of risk management knowledge and relevant experience in at least one of the underlying resilience risk disciplines
• Prior experience and relevant professional qualifications in data and / or technology and cyber security risk will be advantageous
• BA or BS University Degree in a relevant discipline preferable

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KOQC&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Financial Crime Compliance aligns current activities within Global Risk and helps to build these into a more integrated framework to conduct Customer Due Diligence which enables HSBC to manage financial crime risk more effectively. It builds stronger controls to improve the way Financial Crime Compliance risks are managed in order to spot gaps as well as trends so that the team can take action. It proactively gathers and analyses financial intelligence in a smart way so that suspicious transactions, activities or connections can be identified and we can adequately protect our customers from the threat of financial crime.

We are currently seeking a high calibre professional to join our team as a Senior Manager, Financial Crime Oversight, Global Private Banking and Wealth.

Principal Responsibilities

Financial Crime

The Financial Crime (FC) Function is a Second line of defence (LOD) function that includes ”Risk Stewards” who are independent of the commercial risk-taking activities undertaken by the Group’s businesses (also referred to as “the First LOD” or “FLOD”). The FC Function also operates a set of critical controls on behalf of the FLOD by harnessing intelligence, analytics, technology, detection and investigation. The Risk Stewards are responsible for reviewing and challenging all the activities of the FLOD to ensure that, as “Risk Owners”, they effectively manage the FC risk inherent in, or arising from, the conduct of their activities and for which they are responsible. FC risk is a non-financial risk that includes fraud, money laundering, bribery and corruption, sanctions violations, terrorist financing, proliferation financing, export control violations and tax evasion. The FC function operates in accordance with HSBC Group’s Risk Management Framework (RMF).

The Global Private Banking & Wealth (GPB&W) Financial Crime Oversight Team provide oversight and challenge of GPB relationships with particular focus on SCC and High Risk relationships and booking centres/themes identified for increased oversight, to ensure that globally these relationships are appropriately reviewed, and we exercise our full suite of financial crime controls and critical thinking, to prevent our products and services from being used for financial crime. They act as a Global Financial Crime Risk Stewardship centre of expertise and guidance for onboarding and escalation of such cases.

The Senior Manager, Financial Crime Oversight, Global Private Banking & Wealth (GPB&W) is positioned in the GPB&W Financial Crime Risk Stewardship Team. They are required to review HR/SCC relationships being onboarded into GPB and a sample of existing client relationships, to ensure that enhanced customer due diligence has been carried out effectively and that financial crime risks are appropriately identified, mitigated and controlled. Enhanced due diligence includes source of wealth, source of funds, purpose of account, assessment of negative news and any indicators of financial crime. The role holder will also provide advice and guidance to local financial crime teams on complex cases, risk appetite and intelligence sought through external vendors. The role is a key risk management role with a targeted remit and responsibilities including, but not limited to:

• Reviews and challenges GPB onboarding of high risk and SCC relationships across GPB booking centres globally
• Carries out risk-based sampling of existing client relationships across GPB booking centres globally
• Coordinates a programme of targeted thematic reviews, working with local financial crime stewards
• Provides guidance to local financial crime stewards on the sourcing and use of insight and intelligence provided by external vendors including scoping of reports and interpretation and assessment of findings
• Manages case workload in line with Service Level Agreements, business and financial crime priorities
• Works closely with HSBC Financial Crime Investigations teams drawing upon resources and insights arising through wider investigative activity
• Identifies and reports on emerging themes and areas for action identified through cases reviewed
• Identifies cases for escalation to GPB RRCSC, WPB RRCSC and GRRC in line with policy, procedure and risk appetite
• Provides advice and guidance on controls that should be in place to mitigate financial crime risk
• Establishes strong, trusting and mutually supportive relationships with 1LoD and 2LoD stakeholders

Qualifications

• Experience and understanding of the Private Banking and Wealth Management business
• Experience working within a regulatory, investigative, or financial intelligence agency, or as a senior compliance or risk and manager within a global firm, in the financial services industry
• Strong understanding of Group Financial Crime Policy and GPB &W Procedures including Customer Due Diligence and Enhanced Due Diligence
• Strong understanding of the current regulatory environment and expectations, relevant regulations, codes, and as well as their underlying purpose to mitigate risk to the financial system and provide information useful for the public sector to provide law enforcement and security
• Strong understanding of financial crime typologies, emerging themes and how they may manifest in GPB&W relationships
• Critical thinker, analytical
• Excellent communication and inter-personal skills, with experience of dealing with first and second line stakeholders across regions and markets
• Degree educated and or relevant professional finance, regulatory or financial crime risk management qualifications

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KLTQ&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Responsibilities:

• Maintain the general ledger by posting accurate and timely journal entries, including accruals and adjustments.
• Manage accounts payable and collection / receivable, ensuring timely payments, reconciliations, and resolution of discrepancies.
• Oversee fixed assets by updating the register, conducting audits, and ensuring compliance with standards.
• Perform monthly bank reconciliations
• Inventory management
• Update leave form,
• Send out Monthly SOA

Requirements:

• Minimum Diploma in Accountancy or equivalent
• Minimum 2 – 3 years relevant experience
• Proactive and good analytical skills
• Problem solving ability.
• Good planning and organisational skills.
• Prioritise workload and meet strict deadlines
• Proficient in Microsoft Excel

Job ID: QWVXR8YW

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

At Pacific Prime Insurance Brokers Singapore, we are a leading insurance brokerage offering a comprehensive range of insurance solutions. Our mission is to empower clients with the knowledge and resources they need to make informed decisions about their insurance needs.

What We Offer:

• Competitive Compensation: A competitive base salary with an attractive commission structure.
• Comprehensive Benefits Package: Health, wellness, and lifestyle benefits designed to support your well-being.
• Career Advancement: Opportunities for growth and advancement within our rapidly expanding organization.
• Training Programs: Comprehensive training programs designed to equip you with essential skills for success.
• Inclusive Culture: A collaborative and supportive environment where your contributions are valued.

Key Responsibilities:

• Business Development: Proactively identify and secure new business opportunities in the health insurance industry.
• Client Engagement: Deliver exceptional customer service to ensure high levels of client satisfaction and retention
• Relationship Management: Foster and maintain strong relationships with clients and key stakeholders.
• Market Insight: Monitor and analyze market trends to identify growth opportunities and refine sales strategies.

Who You Are:

• Strong Communicator: Possess excellent interpersonal skills, effectively engaging diverse audiences.
• Self-Starter: Driven and proactive, you thrive in both collaborative environments and when working independently.
• Results-Oriented: A positive attitude and a strong focus on achieving sales targets.
• Proactive Problem Solver: With a service-oriented mindset and a positive attitude, you are always ready to tackle challenges effectively.

Qualifications:

• No prior sales experience is necessary; we seek candidates with passion and a strong desire to learn
• Holding SCI certifications (BCP, PGI, ComGI, HI) is a plus
• Proficiency in additional languages (e.g., French, Indonesian, Russian, Spanish, Hindi, Portuguese, Mandarin) is an advantage, as we work mainly with foreigners.

Join Us! If you’re excited about advancing your career in sales and making a real difference in the insurance industry, we’d love to hear from you!

About FOMO Pay

Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.

As a leading one-stop digital payment, digital banking, and digital asset solution provider, we are currently building Asia’s fully licensed financial platform, helping institutions and businesses connect between fiat and digital currency. We offer three flagship products:

• FOMO Payment - One-stop digital payment solution for merchants, corporates and financial institutions
• FOMO iBank - Facilitate businesses’ everyday requirements for transactional banking needs
• FOMO Treasury - One-stop digital asset services provider bridging Web 2.0 & Web 3.0

Join and Grow with us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities:

• Responsible for full set of accounting processes and tasks (i.e. AP & AR process, GL, account reconciliation etc.) for a few entities and perform consolidated financial statements
• Review monthly management accounts, financial statements and resolve discrepancies
• Coordinate with internal and external parties including external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• In-charge of submission of all tax and regulatory filing, audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when required

Requirements:

• Diploma/Degree in Accounting or a related discipline
• Minimum 5 years relevant experience within Banking & Finance or Fintech industry is a Must
• Experience in leading a team
• Strong understanding/appreciation of excel, accounting softwares, automation tools using API
• Good knowledge of relevant technologies (e.g. RPA) or methodologies (e.g MACRO, VBA) to improve user experience and streamline work processes
• Detail-oriented, self-motivated, resourceful and proactive
• Willing to challenge status quo

Our Perks and Benefits

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

Role and Responsibilities:

• Analyze and propose solutions for new requirements with stakeholders.
• Lead functional solution design with business and IT teams.
• Define solutions and create implementation roadmaps with technical teams.
• Collaborate with external and internal parties to gather information and deliver functional specifications, use cases, and interface designs.
• Organize and run steering/project committees.
• Identify project risks and track issues.
• Plan migration strategies and manage change activities.
• Oversee and contribute to User Acceptance Tests (UAT).
• Manage decision-making for solution design, architecture, and approvals (IT risk, security, budget).
• Ensure project governance and serve as a liaison between business, technology, and support teams.
• Maintain strong relationships with business sponsors and stakeholders.

Ideal candidate:

• 5+ years of experience in the banking industry as a Project Manager or Business Analyst.
• Expertise in Intellimatch (Reconciliation system).
• Excellent communication skills in English (written and oral).
• Proficiency with PowerPoint, Excel, Word, and Visio.
• Familiarity with project management and support tools (JIRA, ServiceNow, PPM tools).

Etiqa Insurance Singapore is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Support Advisory channels for their agent code maintenance, sales reporting, incentives tracking and compensation.
• Support Banca, FA channel & strategic partners for SUG expenses and reporting
• Set up SUG tables & do UAT testing on a quarterly and ad hoc basis for Advisory, Banca & FA channels.
• Conduct competitive analysis & propose customer's incentives as well as time deposit reconciliation.
• To assist for month end sales closing.
• To cover other team members during their absence & any other ad-hoc requests by supervisor.

REQUIREMENTS

• At least 7 years of relevant experience in sales reporting and analytics in the Bancassurance, IFA and Internal Sales channels in the Life insurance business.
• Have great attention to details and accuracy with numbers.
• Excellent excel software skills
• Resourceful, independent and a good team player

Job Summary:

Our client is an established bank in the global market. We are looking for suitable candidates to join them as a Wealth Planning Manager (Bancassurance)

Responsibilities

• Attending to customers and provide financial advice.
• Plan out and manage investment policies to achieve clients' financial goals.
• Maintain and develop long-lasting relationships with both existing and potential customers.
• Capitalise on sales opportunities via customer events, financial reviews and branch engagement activities.
• Increase client base by proactively reaching out to leads from database and setting up appointments with potential clients.
• Conclude sales through referrals from colleagues.
• Attend to enquiries from walk-in customers.

Benefits and Prospect

• Basic salary + high commisions
• Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.
• Hybrid arrangements - flexible work
• Medical benefits
• Internal mobility options

Requirements:

• Bachelor's degree from a recognized university or a diploma from a local polytechnic
• Interested in financial planning or wealth management.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The HIGHEST paying scheme for Insurance Agents / Financial Consultants.

Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it.

Earn up to $5000 basic pay

+ Highest Commissions of up to 50% of what you closed

+ Free Sales Overseas Trip

+ Quarterly Bonus (Don’t need to wait a year)

How do the 50% commissions work. For example, if you close a client who is saving $500 monthly, $500 x 12 months = $6000. You get 50% which is $3000.

That's ONE case per MONTH.

That’s ALOT of money in this new scheme for Insurance Agents / Financial Consultants, ONLY available in our agency.

Salary: $5,000.00 - $9,000.00 per month

ABOUT SPARK SYSTEMS

Spark Systems is a FinTech Company, a game changer in Singapore’s foreign exchange (FX) space. The company is founded on the principles of precise trading and market growth using cutting-edge technology for high-speed trading, and no aims to develop a Singapore-based marketplace for the corporate treasuries and international banks based locally. Spark Systems is an MAS grant recipient and also have undergone several series of fundraising.

We are hiring a Finance Senior or Finance Executive to join our fast growing and vibrant team.

He/she will report to the Head of Finance.

Job Description

· Process and handle daily finance transactions including (but not limited to)

o Preparation of payment vouchers & processing payments

o Checking and approving claims

o Invoicing and trade volume reconciliation

o Preparation of Statement of Accounts and Debt recoverability

o Maintenance of Account Files

· Prepare monthly management accounts, quarterly GST reports, annual financial statements and XBRL filing

· Assist in budgeting and financial projections

· Liaise with Korea, Malaysia and Korea counterparts for financial reporting.

· Liaise with tax agent on yearly tax annual filing

· Liaise with auditors on annual financial audit and other audits, if any

· Coordinate and organise quarterly Board Meetings and annual AGM

· Assist in the preparation and compilation of quarterly investor report

· Assist in investor/shareholder relationships and liaising with Corporate Secretarial for share related transactions

· Assist with GCNS carbon reporting and quarterly ESG reports

· Other ad-hoc related duties

Requirements

· Minimum degree in Accountancy or with relevant qualification

· At least 3-4 years of relevant working experience for Senior / 1-2 years for Finance Executive

· Positive work attitude, motivated and initiative

· Flexible and comfortable to work in a fast paced-everchanging environment

· Technical and Detailed

· Comfortable with a changing environment

· Big4 audit experience is a plus

Deputy Director, Finance - Up $16K

Duration: 2 Years Contract

Working Location: Ang Mo Kio / Yio Chu Kang

Working Hours: Mon - Thurs (8.30AM - 6.00PM), Fri (8.30AM - 5.30PM)

As the Deputy Director, Finance, you will oversee all financial operational aspects of Company ensuring compliance with regulations, and providing strategic financial guidance to support the agency's mission and goals. To do so, you will lead a team responsible for ensuring financial compliance and all matters relating to accounts payable, fixed assets, billing and loan matters for pre-employment and learning adults, general account receivables, financial reporting and the management of donations.

Key Responsibilities:

1. Financial Policies and Processes:
   • Develop. Review and implement financial policies, procedures, and controls to ensure the agency's financial stability and integrity.
   • Ensure compliance to latest government requirement and regulations. e.g. government circular, GST changes etc.
2. Data-Driven Financial Analysis & Reporting:
   • Utilize data analytics tools to conduct in-depth financial analysis and identify key trends, opportunities, and risks, and present recommendations to senior management based on data-driven insights.
   • Drive a culture of accountability and continuous improvement through data-driven performance measurement.
3. Team Leadership & Stakeholder Management:
   • Manage a team of finance professionals across the spectrum of accounts receivable, accounts payable, fixed assets management, billing and loan matters for pre-employment and learning adults, financial reporting and the management of donations.
   • Manage relationships with external stakeholders, such as auditors, banks, and regulatory agencies.
   • Drive cross-functional collaboration across internal Schools and Departments to provide financial guidance and support for decision making.
4. Drive Financial Innovations:
   • Identify and implement innovative financial strategies to enhance efficiency, profitability, and sustainability.
   • Evaluate emerging technologies and trends in finance to drive continuous improvement and innovation.
   • Lead cross-functional teams in developing and implementing innovative financial solutions.

5. Special Projects

• From time to time, to lead or support the design, implementation, or review of key projects both internally and/or externally, especially nascent initiatives that cut across divisions and departments.

Go: https://go.persolkelly.com/job/apply/9409

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Prepare to embark on a dynamic journey in the realm of brand experience, contributing to innovative projects with a global reach, all while being part of a partnership with Julian Grey's client. With a rich history spanning three decades in the industry, our client is committed to fostering creativity and excellence. Offering an environment where your contributions make a significant impact, you'll collaborate with a passionate team, access continuous professional growth, and become part of a global network shaping the future of brand experiences.

Responsibilities

• Foster strong partnerships with business team leads and engage stakeholders in financial planning and analysis activities.
• Provide ongoing support, address financial queries, and ensure accuracy in accrual models and accounting activities.
• Oversee the company incentive scheme, understanding design, data inputs, and accounting impact.
• Lead the accounting team in managing month-end and quarterly activities across the group of companies.
• Monitor actual spend against budget, take corrective actions for shortfalls, and generate monthly financial reports.
• Manage collections, generate cashflow forecasts, and coordinate with auditors and tax agents for annual processes.

Requirements

• Minimum 5 years of experience in accounting, controllership, or finance.
• Proficient in MS Excel and data analysis, with a professional accounting qualification (CPA/ACCA/CIMA).
• Advantageous to have internal audit, controls, and compliance experience.
• Preferred knowledge of Autocount and Quickbooks software.

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Responsibilities:

Strategic

• To prepare credit reviews, credit applications, waiver requests, borrower ratings which include recommendations, within due dates, in accordance to the Bank’s internal guidelines and credit appetite. When producing the review or application, sound credit analysis, sensitivity analysis on financial models (to ensure it remain accurate and relevant), and examination of the key points and concerns will have to be clearly articulated so the credit offices can understand the key points.
• To undertake appropriate identification of risks issues, close monitoring of and reporting on the status of the borrower and underlying project conditions, including escalating to appropriate departments where applicable.
• Actively managing the overall risk profile of the borrower, effective obligor or transaction and to recommend changes where necessary to mitigate risks.
• To play an active supporting role on refinancing and potential work-out transactions, where required.
• To actively support the negotiation of waiver terms and amendment documents, where required.
• To co-work on secondary loan transfers and loan participation, where required.
• To prepare regular reports, including but not limited to credit conditions and instructions, action plans, stress tests, sector monitoring reports, Asset Evaluation Sheet , presentations to management or credit committee. To prepare ad-hoc reports related to the portfolio that has a financial impact to the Bank, or as requested by Management/Head Office or Regulators.
• Coordinate and prepare for internal and external audits or regulatory inspections.
• Support the HOD in the Team’s operations, administration duties, organizing events as well as to provide back-up support for other team members, when required, as well as to participate in ad-hoc projects under the Bank’s initiatives.
• Adhere to all company policies as well as guidelines. Including KYC and compliance requirements.
• Support in maintaining, developing and updating local credit policies to ensure alignment with all relevant regulations.
• To identify industry, economic and sector trends and developments which can impact the portfolio.
• To continue to support the AFD team on operational matters relating to origination execution of deals and co-work closely with the respective MUFG branches and other Divisions as well as administrative tasks such as travel, hotel bookings and expense claims. To prepare and update internal reports in relation to AFD transactions until a replacement is found.

Financial

• Support the delivery of timely process improvement initiatives for the Team.
• To support AFD team for origination and execution of deals and co-work closely with respective MUFG Branches and other Head Office divisions.

Customer

• Deliver a high quality of service to internal and external stakeholders to enhance the Bank's reputation and to meet customer's expectations.
• Liaise and collaborate with customers, agents, external consultants, auditors, regulators and others to ensure that the Team may perform its functions in an appropriate and timely manner.
• To work in partnership with and liaise with origination team, relationship managers/sector coverage, credit teams, middle offices, overseas/regional branches, subsidiaries, affiliates and other departments to support the Teams’ responsibilities and matters relating to transactions under the portfolio.

People

• To liaise with various departments and work together with GAFO as a global aviation team.

Other/ Control

• To comply with relevant MAS regulations and MUFG group policies.

Job Requirements:

• Minimum of 2 years experience in credit analysis or credit risk (in similar Structured Products financing or Corporate Banking).
• Experience in lending, repayment schedules
• Intermediate Excel skills
• Degree qualified
• Experience in reviewing and preparing credit application recommendations, reviews of credit controls and legal documentation
• Organisation skills and attention to details and accuracy.
• Strong communication, presentation and writing skills.
• Proactive, resourceful and a good team player, with ability to build rapport with internal and external parties.
• Good understanding of banking products and their risks.
• Good understanding of credit risk, financial analysis, critical and data analysis, impact sensitivity studies, financial modelling.
• Familiarity in financing documentation and legal considerations.
• Indepth sector knowledge in aviation financing would be an advantage.

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10065221

· Perform KYC due diligence/ end-to-end client lifecycle management

· Min 4 years of KYC Ops experience covering Corporate Banking portfolio

· CBD

· 1 Year Contract – Highly Convertible

· Basic Salary up to $ 6600

Job Responsibilities:

· Perform KYC due diligence of new and existing clients (periodical revisions)

· Conduct checks and due diligence on these clients primarily looking out for PEP/Adverse news/information that may be detrimental to the reputation of the bank

· Communicate closely with Front Office on the collection of the KYC documents/information

· Review and close out transaction monitoring alerts

· Provide guidance and sharing of KYC knowledge to the junior team members in the team and other departments

· Discount and mitigate screening hits – during onboarding and ongoing monitoring

· Ensure accurate and proper maintenance of statistics for timely MIS reporting/other ad-hoc reports and perform monthly reconciliation on the KYC Status versus Opened Accounts of the Existing Clients.

· Participate in Projects and perform UAT testing assigned by the Manager

· Other ad-hoc screenings or duties assigned by the Manager

Job Requirements:

Min 4 years of experience in KYC / AML area handling Corporate banking portfolio

Experience in client facing is highly preferred

Proficiency in English & Chinse to liaise with Asia counterparts

Strong computer skills especially in Microsoft suite

Good communication skills and detailed personnel

How to Apply

Interested candidates kindly send your resume over to me at [email protected] and attention to Celine Lee with the position title stated above. Alternatively, you may reach out to me via whatsapp at +65 8869 8708

I regret to share that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Cain Yee

EA Licence No. 11C5502

Registration No. R1329079

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Markets business is one of the largest of its kind in the world. It combines sophisticated 24- hour global coverage with a detailed knowledge of local markets. Our services are offered both online and offline in more than 60 countries and territories worldwide. We specialise in foreign exchange, credits and rates, structured derivatives, equities and debt, equity and equity-linked capital markets.

We are currently seeking a high calibre professional to join our team as Head of Markets and Securities Services Operations Singapore.

Purpose of the Job

The role is required to provide senior management oversight for operation activities supporting Markets and Securities Services business in the market. The role is the senior officer responsible from an operations perspective to local stakeholders, to deliver consistent high quality service, simplify and create synergy across operations and provide strong local decision making and ensure timely escalation. The key outcome being to provide a scalable and sustainable operation to the local market.

Principal Accountabilities

• Support strategic development of MSS businesses
• Client Servicing, Management & Retention
• Ensures error-free and efficient operations across all products and clients
• Adopts best practices across MSS products and client segments from other markets
• Monitor new products in the market and ensures that the operations can support changes/ new products in the market
• Support new product and client implementation
• Manages operational risk, including its identification, assessment, mitigation and control, loss identification and reporting
• Creates environment for effective team work and maintaining high team morale / job satisfaction
• Provide overview on Operation service and performance
• Ensure implementation of local, regional or global Operation strategic changes

Major Challenges

1. Decision Making: The role requires clear decision-making skills from the job-holder on a regular basis on issues ranging from cost, client service, technology, processes, risk management / compliance and people.
2. Evolving environment: The operating environment is constantly changing in respect to products, clients, processes, regulations, competitors etc. The job-holder is required to ensure that the teams adapt quickly to the dynamic environment and delivers consistent service.
3. Risk Management/Internal Controls: The products traded and services offered by MSS business are complex in nature with regulatory risk exposure. This requires the job-holder to have a complete understanding of the products and services, plus a front to back understanding on risk exposure and the respective control requirement.
4. Operational Efficiency/Productivity: This MSS business typically operates in a competitive environment with other market players offering similar products and services. This requires the job holder to constantly evaluate and re-design processes to improve efficiency and productivity.
5. Synergies – Create measurable synergies between Markets Operations and Securities Services Operations for a more efficient and client centric model.
6. People Management: The job-holder will be managing a large operation workforce with diverse background and is expected to ensure adequate engagement across teams and promote a speak up culture.

Context of the Job

• The job holder is expecting to have direct management for operation teams in the local market and if applicable, to provide influence and guidance to staff member in the global service centre located offshore supporting the respective market.
• The business environment is evolving with on-going developments in products, client service, processes, regulations, market practice, etc. This requires the job-holder to manage constant changes in term of operations service, systems, processes and people.
• The job holder will be responsible to act with courageous integrity and adhere to HSBC values and business principles

Qualifications

Education and Relevant Experience

• University degree (BA) or (BS)
• Significant experience in the finance industry, ideally in operations supporting investment banking or securities services business.
• Strong product knowledge and understanding on clients’ requirement and industry practices
• Strong leader who exhibits robust judgment, decision making and is resilient to change
• Strong Communication Skills; ability to articulate complex issues concisely and in clear language
• Ability to identify, manage and mitigate risk effectively; strong awareness on conduct-risk and other Non-financial risk elements applicable to Operations
• Strong problem solving capability, able to multi-task well under pressure and in times of ambiguity. Organized with systemic approach to programme execution
• Experienced people management and organization skills
• Experience in working with a wider group of stakeholders including Front Office, Product Control and Technology
• Experience in managing regulators, vendors and other external stakeholders

You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JQVQ&src=JB-258226

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.