Benefits:

• Basic salary up to $2600+AWS + Bonus
• 5 days, office hours (No Shift)
• West (2 way transport)

Job Responsibilities:

• Answer incoming calls from customers, provide assistance, resolve inquiries, and make outbound calls for various purposes such as follow-ups, surveys, or sales
• Build and maintain relationships with existing and potential customers through regular communication via phone calls. Understand customer requirements, address concerns, provide technical assistance, and offer personalized solutions to enhance customer satisfaction and loyalty.
• Assist customers to process sales order & coordinate on delivery.
• Handle customer after sales service.

Job Requirements:

• Entry level is welcome, training is provided.
• Candidates with customer service/telesales/call centre experience are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

Roles & Responsibilities

• To interact with patients on daily basis for meal ordering
• To take patients’ meal orders
• To follow up with any changes to patients’ meals (New Admissions, Meal Amendments, etc.)
• To key in patients’ meal orders to meal ordering form
• To work with Food Services Vendor for patients’ meals
• Ensure patients’ meal orders are accurate
• Assist with daily operations in Food Services

Requirements:

• Good customer service

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Industry/ Organization Type: Food Products Distributor
• Position Title: Sales Executive
• Working Location: Jurong West
• Working Hours: 5 Days, Mon – Fri (8 AM – 5.30 PM)
• Salary Package: Basic Salary + Commission + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Foster business growth by identifying and selling to potential clients, while maintaining current clients’ relationships.
• Conduct canvassing and cold calling to generate leads, and initiate sales opportunities through calls and visits.
• Discover and cultivate new sales opportunities.
• Expand the client base by acquiring new clients.
• Meet overall monthly and quarterly sales targets and KPIs.
• Demonstrate software solutions and assess the business needs of customers.
• Identify, prospect, and sell a variety of products and corporate services to clients.
• Other tasks as assigned by superior.

APPLY NOW!!!

• Strong communication and interpersonal skills.
• Ability to identify and develop new sales opportunities.
• Candidates without sales experience are welcome to apply.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68076 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Monday - Friday 9am to 6pm, 9am to 1pm on Sat (Alternate)

Office Location: (Boon Lay)

Basic: $5000 to $5500 depending on the experience

Job Requirements

Minimum 5 years’ experience working in the Food industry and possess good knowledge of manufacturing processes.

Proven track record in leading the set-up and implementation of ISO22K or higher standards in the food manufacturing industry will be an added advantage.

Possess knowledge of international standards i.e. FSSC22K, GFSI

Min. Degree/Diploma in Food related discipline, Food Science or Food Technology

Job scope

Support functional departments in terms of processes of food quality and safety during daily operations.

Plan, organize, and coordinate to ensure the smooth operation of the QA Department daily.

Understand the business direction of the company and work closely with respective coaches to make necessary adjustments on job scopes and responsibilities to synchronize with the strategic plans of GM.

Prepare monthly reports i.e. Complaint Log, HACCP Objectives Summary, Demerit Point System Records, GMP audit, etc. for submission to the Management

Collect and analysis data/trend analysis report on non-conformity and improvement initiatives.

Plan lab testing by the sensitivity level of FG to manage and control department expenses and to keep within budget.

Participate and support quality system implementation (audit activities by government sectors, certification bodies, and customers)

Work closely with all functional departments on improvement initiatives i.e. standards, processes, and procedures in writing

Assign with short-term projects/initiatives/training programs and responsible for ensuring completion of work before the datelines.

Report all non-conformity matters regarding food quality or safety to the coach.

Other project as assigned

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Roles & Responsibilities

• To interact with patients on daily basis for meal ordering
• To take patients’ meal orders
• To follow up with any changes to patients’ meals (New Admissions, Meal Amendments, etc.)
• To key in patients’ meal orders to meal ordering form
• To work with Food Services Vendor for patients’ meals
• Ensure patients’ meal orders are accurate
• Assist with daily operations in Food Services

Requirements:

• Good customer service

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Roles & Responsibilities

• To interact with patients on daily basis for meal ordering
• To take patients’ meal orders
• To follow up with any changes to patients’ meals (New Admissions, Meal Amendments, etc.)
• To key in patients’ meal orders to meal ordering form
• To work with Food Services Vendor for patients’ meals
• Ensure patients’ meal orders are accurate
• Assist with daily operations in Food Services

Requirements:

• Good customer service

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Roles & Responsibilities

We are looking for a self-motivated rounded IT professional with prior experience in managing multiple IT Development and Support (ASM) teams in an outsourced environment in BFSI (Banking, Financial Services & Insurance) domain.

Responsibilities

• To manage large development and Production Support teams in an onsite offshore environment involving in excess of 50+ FTEs.
• Ability to demonstrate through experience the understanding and implementation of ITIL process.
• Manage overall team’s service quality and lead in any service recovery issues with clients.
• Ability to manage the Fixed price engagement.
• Able to demonstrate on how scope, schedule and budget are managed effectively.
• To demonstrate good technical acumen by having strong technical background for effective management of the team.
• Responsible for establishing operating procedures, people management, planning activities & work assignment within the span of control.

Skills Requirement

• Bachelor’s degree in Information Technology, Computer Science, Engineering or similar areas.
• Prior experience in managing multi-ethnic, multi-geo teams.
• 10-15 years of experience in Relevant Field.
• Good Project management experience/knowledge using various project management methodologies like Agile Scrum/Kanban, Waterfall, Iterative etc.
• Broad BFSI domain knowledge with in-depth knowledge in any one of the domain areas like Lending, Cash Management, Transaction Banking, Trade Finance etc.
• Exposure in payments domain is a must.
• Hands-on experience in Testing is mandatory.
• Good understanding of IT process, procedures & identifying and implementing the productivity improvement levers.
• Understanding IT outsourcing engagement and commercial models.
• Prior experience of managing transitions including transition from incumbent vendors.
• Good project management knowledge including various project management methodologies – like Agile, Waterfall etc.
• Experience of managing/ participating in RFP/Bid process including Due Diligence.
• Strong IT technical experience in any of the prominent technologies in digital, data / analytics etc.

Non-Technical / Soft Skills

• Willingness to learn new technologies and ability to adopt to work in a corporate environment.
• Outstanding communication skills both oral and written, technical and non-technical and the ability to work with diverse group of individuals in a professional environment.
• Ability to communicate both oral and written with client mid/senior management professionals.
• Ability to present status report in a senior management forum and ability to articulate and answer questions.
• Good Negotiation and interpersonal skills.
• Excellent customer orientation and communication skills.

Job Info:

• 6 days work week, 7am to 3pm or 3pm to 11pm
• Rotational Shift
• Islandwide
• Up $2600

Description:

• Responsible for all Service Crew duties and all operations matters
• Monitor staff performance and upholds disciplinary standard within the team
• Conduct on-the-job training for new joiners
• Participate and provide input for staff performance appraisals
• Provide support in team planning- scheduling and rostering
• Possess strong product knowledge and model excellent customer service
• Put in continuous effort& to motivate the team to deliver great service to customers and meet revenue target
• Prepare periodic stock take such as month-end stock take and stock ordering
• Appointed key holder role during store opening and closing and the duty supervisor on shift
• Manage and maintain the housekeeping for working station & area/storeroom
• Other administrative duties when assigned

Requirements:

• Minimum 2 years of relevant experience in the F&B Industry
• Good knowledge of stock inventory and people management
  

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)

EA Personnel Name: Tan Chin Yee Cindy
EA Personnel No: R23116373

Job Info:

• Basic $2,150 + Flexi Allowance $25 + $180 Allowance)
• Islandwide
• 6 Days work week / 7am - 3pm OR 3pm - 11pm

Description:
• Process customers' orders and cashiering duties
• Food preparation and Coffee Making
• Clear plate and tables after customers have consumed the food
• Wash up the dishes and cups that were used by customers

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)

EA Personnel Name: Tan Chin Yee Cindy
EA Personnel No: R23116373

Requirements

• 5 Days Work Week ( Alternate Saturday Off )
• Salary Range : $2500 to $3200 ( Depending on qualifications and years of relevant experience )
• Must have passion to meet people and customer service oriented
• Minimum Nitec in Automotive Engineering or any Technical Diploma
• Valid Class 3 driving license a must
• Able to work independently
• 3 yrs in automotive experience or with experience in hospitality industry
• Proficient in Microsoft Office
• Able to converse in other non-English speaking languages.

Job Description

• Attend to customer’s vehicles to determine the work scope needed, provide technical advices and quotation for consideration and acceptance.
• Manage customer’s expectation and co-ordinate with service providers to meet customer’s demand
• Work with workshop to deliver efficient and effective aftersales services
• Check invoices for correctness before billing and explain individual items to customer
• Raise technical query to Technical Team when unusual trend on vehicles is spotted
• Test drive with customer if necessary.
• Perform other related tasks as assigned by superior
• Submit Customer Incident Form in system to address customer concern
• Follow up with customer and solicit feedback on repair including scheduling for next service appointment.

Interested applicant, please indicate current and expected salary in your resume and email to [email protected]

Responsibilities:

• Provide a one-stop General Insurance Solution to our customer
• Client Servicing includes attending to client's enquiries, assisting in obtaining the most competitive quotation
• Liaising with insurers for quotations, enquiries or requests from client and following up on quotations and policies
• Renewals Servicing includes following-up with clients on their renewals and coordinating with insurers accordingly
• Claims Servicing, includes advising clients, notifying insurers, following up on status till final settlement and case filing
• Set proper expectations for customers and resolving any customer issues
• Liaising with stakeholders, business partners and vendors in campaigning the product
• Develop new prospects and activities
• Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
• Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
• 5.5 days work week

Any additional details not in this job description can be further clarified during the job interview.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Job Description

Responsibilities

• Provide customer support and build relationships with customers during field visits.
• Manage on-site installation, repairs, maintenance and diagnose errors and technical problems and finding solutions for the installed equipment.
• Produce service reports.
• To be an active team player.

Requirements

• 3 years' experience in field servicing.
• Experience preferably in the repair and servicing of refrigeration systems and compressed air related equipment.
• Being familiar with hands-on installation and removal of valve and pipe fittings is an advantage.
• Ability to troubleshoot, test repair and service equipment.
• English literacy.
• Minimum qualification professional certificate (NiTEC) / technical diploma in mechanical / electrical / mechatronic engineering.

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of managing service office
• Ordering office supplies
• Handling office Tenants and Vendors
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Project Overview:This project is focused on delivering a seamless and positive experience for clients and partners. The role involves managing requests, fostering strong relationships with key partners, and contributing to product improvement and community building within the industry.

Key Responsibilities:

• Performance Tracking: Monitor and report on conversion figures to assess performance and identify areas for improvement.
• Market Collaboration: Work with the Growth team to pinpoint market gaps and ensure that offerings remain competitive.
• Community Building: Engage in activities to build a robust community of operators through event facilitation, content creation, and training sessions.
• Onboarding Process: Develop and execute an effective onboarding process for new corporate clients and partners, ensuring comprehensive understanding of services, technology platforms, and booking procedures.
• Internal Collaboration: Collaborate with internal teams, including product development, to ensure seamless client support and departmental alignment.
• Industry Awareness: Stay updated on the latest technological advancements and industry software to enhance customer support and optimize processes.

Deliverables:

• Fulfilled Housing Requests: Efficiently manage accommodation requests and secure bookings for corporate clients and relocation partners.
• Satisfied Clients: Achieve high client satisfaction by ensuring timely communication, providing personalized recommendations, and exceeding service level agreements.
• Performance Reports: Regularly produce reports on key performance indicators, including conversion rates, response times, and client satisfaction.

• Perform sales logistic operation duties including sales/purchase order process, delivery and invoicing arrangement in the most timely and efficient manner according to documented process.
• Monitor / prepare inventory status report.
• Attend to sales enquiry.
• Demonstrate good communication with vendors/ customers / all related parties.
• Monitoring and following up stocks at customer warehouse (VMI).
• Ensure compliance with Legal & Other requirements.
• Coaching & supporting of subordinate.
• Ensure continual improvement in related field.

Requirements

• Min ‘A’ level and above
• Computer literate and SAP knowledge
• Process import & Export knowledge
• Relating work experience required
• Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
• Demonstrate ability to handle work professionally, maturely, independently and efficiently with strong customer service mindset
• Singaporean / Singapore PR only

Job Descriptions

• Spreading the Mala Love: Welcome guests, take orders, and share your knowledge of our fiery flavors and customizable options.
• Serving with Sizzle: Deliver steaming bowls of mala goodness, ensure tables are spic and span, and anticipate guest needs with a smile.
• Mala Master Multitasker: Assist with ingredient refills, lend a hand in the kitchen as needed (chopping veggies, prepping ingredients), and embrace the hustle and bustle of a busy restaurant.
• Teamwork Makes the Dream Work: Collaborate with our kitchen and service team to keep the mala magic flowing smoothly.

Job Requirements

• O Levels and Above: We welcome applicants with O Levels or higher qualifications.
• Language Skills: Ability to speak basic Chinese and English is preferred as you'll be working with a diverse team. Those comfortable in a Chinese-speaking environment are especially welcome.
• A Zest for Customer Service: You're passionate about providing exceptional service and making every guest feel like family.
• Mala Obsessed (Or Willing to Learn): You love mala or are excited to dive into the world of spicy cuisine.
• A Team Player with a Can-Do Attitude: You're a positive, energetic individual who thrives in a collaborative environment.
• Adaptable and Willing to Help: You're a flexible multitasker who's always ready to pitch in where needed.

<Bonus Flavor:>

• Previous Restaurant Experience: A plus, but not required – we're happy to train enthusiastic individuals!
• Food Hygiene Certificate: A plus, if you do not have no worries. We will send you for course!

Benefits

• A Fun and Rewarding Environment: Work with a team that shares your passion for food and hospitality.
• Meal Perks: Enjoy delicious staff meals during your shift – try all the mala you can handle!
• Opportunities to Grow: We're a growing company with opportunities for advancement.

Working hours

• 10:00 to 21:30 will be 1.5 h break
• 10:00 to 21:00 will be 1 h break
• 11:00 to 22:00 will be 1 h break
• 10hours per day / there is 5 day work week, 5.5 and 6 days

Job Description:

1. Provide execution-related advisory services for trading clients, advising on market conditions and financial market matters. Proactively handle clients’ inquiries on trading-related matters.

2. Ensure and facilitate the proper execution of trades for clients accurately and timely.

3. Play an integral role in the growth and maintenance of real-time foreign exchange trading platforms.

4. Collaborate with stakeholders to deploy business requirements into a workflow.

5. Experience in development work in a team-based environment to deliver live production.

6. Understanding all business systems, processes, and procedures

7. Monitor market movements to conduct risk control, oversee customer's risk parameters and margin exposures, and implement measures such as margin calls or forced liquidation when necessary.

8. Monitor and ensure clients’ trade activities are always carried out in compliance with internal policies/ guidelines and regulatory requirements.

9. Perform initial diagnosis and investigation of trade rejection, and troubleshoot any technical inquiries concerning trading platforms.

10. Exception handling of trades during system downtimes. Identify and rectify performance bottlenecks.

11. Proactive individual who is resourceful in providing alternative solutions for clients.

12. Participate in developing and launching new product offerings, trading systems, and other ad-hoc projects.

Requirements:

• Bachelor’s degree holder in Finance or business-related disciplines.
• Preferred industry experience in FX front office matters (systems, risk management liquidity aggregation, etc).
• Certifications in CMFAS M2A, M5, and M6A will be an advantage.
• Good knowledge of Fundamental and Technical Analysis in the Forex market
• Excellent interpersonal skills with the ability to work independently and collaboratively.
• Pro-active and capable of problem-solving in a fast-paced environment.
• Able to work night/rotational shifts and on SG holidays.
• Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese-speaking clients

If you find that you are aligned with the requirements of this position and you are interested in the opportunity, please submit your CV to [[email protected]].

Responsibilities:

• Develop strong key account management.
• Build and maintain strong relationship with key accounts or stakeholders.
• Develop and implement sales strategies to achieve revenue targets.
• Lead sales negotiations and contract discussions with key accounts.
• Collaborate with internal teams to ensure successful order fulfillment and customer satisfaction.
• Stay updated on industry trends, product knowledge, and emerging technologies in the F&B industry.
• Provide regular updates and reports on sales activities and pipeline to management.
• Lead and mentor a team of sales representatives to achieve sales targets.
• Conduct market research and competitor analysis.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Business Administration, Sales & Marketing, or equivalent
• At least 3 – 5 years of experience in key account management from FMCG industry, preferably with experience handling fast food or food servicing channels.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

1. Attends to call from client regarding technical questions and problems.
2. Resolves client's dissatisfactions by initiating thorough investigation of complaint, evaluates findings, and responds as soon as possible to clients.
3. Collating diagnostic reports to be sent to doctors and clients.
4. Delivers reports and supplies to the laboratory.
5. Delivers reports that are printed from the main laboratory.
6. Collects samples from clinics upon requests and as per system or client service team.
7. Collates all samples from the Phlebotomists, packs, and handover to despatch riders on allocated timings.
8. Handover of samples to despatch riders in a timely manner.
9. Adhere to compulsory collection/ delivery rounds.

Requirements

1. Able to commit to 5.5 days work-week

2. GCE 'O' Level or equivalent
3. At least 1 year of experience in Client Service.
4. Has good command in English, both written and oral.
5. Strong communication skills.
6. Familiar with Microsoft Office.

Geolah is a Singapore-based AI-powered tech platform founded in 2020. We offer on-demand services such as ride-hailing, limousine services, parcel delivery, and transportation. We prioritize the well-being and safety of our fleet drivers, promoting a better work-life balance and reshaping the future of mobility.

Roles:

Customer Support:

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with bookings, app usage, and troubleshooting.
• Handle and resolve complaints efficiently.
• Provide information about services, fares, and policies.

Driver Support:

• Help drivers with onboarding, documentation, and app usage.
• Address driver inquiries and resolve issues.
• Ensure drivers adhere to service standards and policies.

Issue Resolution:

• Investigate and resolve service-related issues.
• Coordinate with internal teams for quick problem resolution.

Feedback, Reporting & Assurance:

• Collect and analyze customer feedback.
• Generate reports on service metrics.
• Suggest improvements based on feedback.
• Monitor customer interactions for quality.
• Participate in training and improvement initiatives.

Responsibilities:

• Excellent communication skills (written & verbal).
• Problem-solving superpowers.
• Calm under pressure with a smile (figuratively!).
• Tech-savviness for navigating apps & tools.
• A passion for helping people & a positive attitude.
• Multilingual skills.

Our client is specialized in Precision Surface Finishing Equipment.

Job Highlights:

• Location: Ang Mo Kio
• Working Days: 5-day work week
• Benefits: AWS & Bonus

Job Responsibilities:

• Machine servicing, installation and training
• Lapping and polishing machine operation

Job Requirements:

• Min, Higher Nitec / Diploma in Electrical or Mechatronics discipline graduates or any technical qualification in Precision Engineering
• Knowledge of Mitsubishi or Siemens PLC is added advantage
• Preferred candidates with minimum 2 - 3 years of working experience in Precision Engineering machine operation or machinery servicing
• Training will be provided