About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role

Guest Relations Manager, Front Office

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility.

What you will do:

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers.

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy.

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism
• Proficiency in Opera is required
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate in a second language.
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.

Work location: 47 Hill Street

Description:

• Provide front desk reception duties
• Handle incoming phone calls and email correspondences
• Sort and coordinate mails and courier services
• Provide general administrative support such as routing of mails to staff
• Administrative support for Standing Committee and Council Meetings
• Data entry and record keeping of databases
• Disseminate chamber’s eDMs
• Assist in chamber events and activities
• Assist with procurement duties
• Assist to update staff telephone extension & seating arrangement
• Perform any ad-hoc duties when required

Requirements:

• At least 3 years of relevant working experience
• Excellent interpersonal and customer service skills
• Knowledge in MS Office applications
• Responsible and positive attitude with an eye for detail
• Enthusiasm to learn and ability to work independently and in a team

Job Description:-

 The 1 st Level Remote Support is required to provide 1 st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)

Key Responsibilities:-

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2 nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Customer Centric oriented, manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirement:-

• Min Diploma in IT related fields
• Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service
• Knowledge in Windows OS, Mac OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Timings:

Mon-Fri: 08:30 AM to 6:00 PM

Sat/Sun/PH: Need to rotate to cover alt Sat/Sun/ PH from 08:30 AM to 6:00PM.

✅ UP $3000

✅ 5.5 Days

✅ 8am - 5pm

✅ Geylang Bahru

Responsibilities:

· Handle incoming calls and emails

· Attend to all enquiries from customers

· Provide excellent customer service at all time

· Transfer calls to the correct department

Requirements:

• Minimum Nitec or above
• Minimum 1 year of experience in Customer Service or other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Job Scope:

• Monitor closely pre-operative patients seen in the wards and clinics on the outcomes of decisions for surgery.
• Provide information regarding patient’s diagnosis, need for intervention and possible outcomes to patients.
• Responsible for patient education.
• Responsible for financial counselling and admission procedures
• Ensure all appropriate investigations ordered are carried out before any surgical intervention.
• Ensure smooth workflow between cardiac clinic, cardiac lab, OT, CTICU, ward and other hospitals
• Inform patients’ families on patients’ progress post operation
• Assist nurses and allied health professionals in educating and facilitating the clinicians care plan
• Inform and remind patients / families on follow up appointments and post discharge medical instructions
• Develop educational materials and assist in research activities of Adult Cardiac Surgeons
• Ad hoc duties as assigned by the Head of Department

Job Requirements:

• Minimum Degree, preferably in Nursing / Allied Health / Science or equivalent
• Excellent interpersonal and communication skills
• Preferably with working experience in a similar setting
• Proficient in using MS office

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Case Management Officer, Haem-Oncology (Cancer Centre)

• Oncology Nursing Background
• Non-Clinical Nursing Duties
• Office Hour
  

Job Description:

• Coordinate and assist clinical and nursing team in the planning and logistic needs of the patients in the pretransplant setting.
• Handle direct patients' care following stem cell transplantation or cellular therapy treatment.
• Conduct related and unrelated stem cell donor searches, facilities donor identification process and communicate with team on the updates.
• Contact patients prior to their first visit to confirm their attendances, remind them to attend and follow up appointment on time.
• Provide patients and their family education pertaining to stem cell transplantation care.
• Prepare the necessary documents required for stem cell transplantation care.
• Any ad-hoc duties as per assigned.

Requirement:

• Bachelor Degree in Nursing or Allied Health or Science related.
• Minimum 2-3 years experience
  

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Come join us to express your Andaz as Assistant Manager – Front Office if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Manager - Front Office (Duty Manager) is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. This includes providing support and guidance to fellow associates to ensure a successful and effective operation.

Your Profile

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well-developed communication and customer relations skills.
• Exceptional customer service skills and proven problem-solving skills.
• Strong Leadership qualities including professionalism and excellent presentation.
• A can-do attitude.

Benefits

• 5 days work week
• Medical, Dental and Optical benefits
• Staff discount
• Duty meals provided
• uniform provided
• Applicable midnight allowance & OT
• Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

Responsibilities:

• Assist Superintending Officer in daily close supervision and coordination duties for civil works (road, drainage, etc)
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works

Requirements:

• Diploma in Civil/Structural Engineering
• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• 8 years of relevant experience in quality assurance inspections on C&S works for various building/infrastructure projects

• Minimum 5 years of site experience in the supervision of various types of developments. Good knowledge of the conservation trade and restoration techniques, experience in GFRC construction is an added advantage. Experience in architectural finishes required.
• Must be accredited with the IES-ACES Joint Accreditation Committee (JAC)
• Possess a complete understanding of local regulations/ codes for building projects, and complying with BCA's criteria for buildability and safety assurance systems.
• A good team player with effective communication skills and the ability to interact with people at all levels.
• Able to work overtime when required.
• Proficient in Microsoft Office and Excel.
• Knowledge of BIM and VDC capabilities will be an added advantage.
• Attend site progress, technical, client-consultant, variation, coordination meetings etc., with the project team and client.
• Ensure that proper site documentation for ongoing works, site meetings, safety records, method statements, shop drawings, as-built submissions etc., are well managed and relayed.
• Quality control of all civil, structural and architectural works such as inspecting materials and workmanship and performing tests to check the quality of materials
• Prepare defects snagging list, monitor the progress of rectification works and ensure all the defects are satisfactorily rectified;
• Implement and sustain the site supervision quality & safety assurance system.
• To ensure all the contractor’s works are in statutory compliance; Provide full-time supervision of structural works in large building works
• Assist in the review of contractor's method statements and working procedures and ensure that contractor proceeds in accordance to approved method statement

Job Description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you to join us. Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

· To perform the smooth operations of front desk and crystal club including but not limited to check in, check out, currency exchange, room change, audit balances, daily reports, food and beverage service according to establish policies and procedures.

· To assist all guests in a friendly, helpful and professional manner including but not limited to offering room orientation to all arriving guests or escorting guests to their destination within the hotel, attempting to use guest names at least twice during the engagement.

· To liaise with Guest Services Manager or Executive regarding any complaints and to assist walk in guests with alternative accommodation in the event of a full house situation.

· To inform other departments of arrival, room changes, check out and special arrangements.

· To maintain comprehensive knowledge of standard reservations procedures to assist Reservations personnel in their absence.

· To attend shift briefings to ensure hotel activities and operational requirements are known.

· To ensure effective handover and takeover of shift, ensuring proper follow-up and resolution of all outstanding issues.

· To attempt to upsell at every possible encounter, maximizing revenue.

· To ensure complete guests database including obtaining guest's passport details, nationality, date of birth and email addresses.

· To ensure that all Club guests are met, and in-room check in with room orientation is done.

· To perform any other job task as reasonably assigned.

Job Requirements

· At least 1 year of working experience in any F&B-related field.

· Outgoing, meticulous and service-oriented.

Job Objective

The commercial officer plays a key role in the overall commercial operation. The commerical officer is responsible for assisting towards the smooth operation of the Commercial Department.

Key Accountabilities:

• Coordinating visit requests from Suppliers
• Providing administrative assistance to the Commercial Manager
• Participating in undertaking and executing special tasks/projects as requested by the Management
• Maintaining the Department filing systems
• Maintaining a customer complaints log
• Maintain database of contracted Supplier’s details (incl. Supplier Request Form)
• Maintain a database of evaluations received from Members on contracted Suppliers
• Ensuring that all Member and Supplier agreements are filed, archived and available at all times
• Maintain Department Working List with updated information on all Members/Clients/vessels/contracts.
• Responsible for collecting all fleet changes of Members and submit to Commercial Manager for further action.
• Ensuring that the vessels information and fleet lists of Members are kept updated and circulated to relevant parties
• Ensuring distribution lists are up to date and available at all times
• Assist Commercial Manager in preparing all tender documents
• Take and distribute minutes of meetings
• Support statistics and analysis related to contract utilization and supplier performance
• Collect, develop, analyze and report statistical data to Commercial Manager reflecting activity with contracted suppliers.
• Prepare and maintain benchmarking records between suppliers/potential suppliers upon request.

Requirements

Education and Qualifications:

• Bachelor’s degree in Business Administration, Economics, Supply Chain, or a related field, or equivalent experience.

Work Experience:

• At least 3 years relevant work experience in a similar role in the maritime industry

Job-Specific Skills:

• Proficient in Microsoft Office programs, such as Excel
• Pays careful attention to detail and strong emphasis on accuracy
• Good organizational skills and ability to work within a team
• Ability to handle multiple projects simultaneously to meet goals and deadlines
• Proficient in English
• Multitasking
• Organizational skills
• Customer Focus
• Teamwork
• Communication
• Passionate and Committed
• Adaptable
• Time Management

Customer Service Officer responsibilities include responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services.

Responsibilities

• Being the first point of contact for our clients/guests, candidate act as the fitness club gatekeeper.
• Greet customers warmly and ascertain problem or reason for calling with an enthusiastic attitude.
• Work well with fellow customer service officers and Front of House Manager to ensure exceptionally high standard of service is being delivered.
• To handle cashing duties and account for transactions.
• Create and maintain good and friendly customer relations with members and guests.
• Issuance and recording of equipment and items loaned to members and guests.
• Ensure that the lounge and private room is ready for use when booked and closed after members have vacated the premise.
• Get members to register for upcoming events / competitions.
• Oversee and manage the corporate events at the Karaoke Lounge.
• Positive attitude and team player.
• Night shift 5PM-3AM

Job Scope:

• Work closely with internal and external stakeholders across the care continuum to ensure care coordination, efficient care delivery, and removal of care barrier
• Assist clinical and nursing team in the planning and logistic needs of the patients in the pretransplant setting
• Follow with patients after stem cell transplantation or cellular therapy treatment
• Conduct stem cell donor searches and facilitate donor identification process
• Coordinate appointments for donors/patients throughout various phases
• Ensure that all medical investigation results are generated timely
• Participation in Audit Preparation for the Haematopoietic Stem Cell Transplantation and Cellular Therapy Program
• Identify areas for improvement and develop quality improvement activities
• Assist in maintenance of clinical database

Job Requirements:

• Minimum Degree, preferably in Nursing / Allied Health / Science or equivalent
• Excellent interpersonal and communication skills
• Preferably with working experience in a similar setting
• Proficient in using MS office

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

• Review and interpret project plans, drawings, and specifications.
• Coordinate with project managers, engineers, and contractors to address and resolve technical issues.
• Conduct site inspections and prepare detailed reports on work progress, compliance, and any deviations from the plans.
• Ensure all construction activities comply with relevant environmental and safety regulations.
• Liaise with local authorities and stakeholders to obtain necessary permits and approvals.
• Maintain accurate and comprehensive records of all site activities, inspections, and incidents.

Requirements:

• Diploma/Degree in Civil Engineering or related field.
• Minimum of 3 years of experience in relevant field.
• Certified Resident Technical Officer (RTO) with accreditation from the Singapore Institute of Engineers (IES) or other relevant bodies.

Key Responsibilities:

• Supervise and inspect all marine and coastal construction activities on-site to ensure adherence to project specifications, quality standards, and safety regulations.
• Review and interpret project plans, drawings, and specifications.
• Coordinate with project managers, engineers, and contractors to address and resolve technical issues.
• Conduct site inspections and prepare detailed reports on work progress, compliance, and any deviations from the plans.
• Ensure all construction activities comply with relevant environmental and safety regulations.
• Liaise with local authorities and stakeholders to obtain necessary permits and approvals.
• Maintain accurate and comprehensive records of all site activities, inspections, and incidents.

Requirements:

• Diploma/Degree in Civil Engineering or related field.
• Minimum of 3 years of experience in coastal and marine construction projects.
• Certified Resident Technical Officer (RTO) with accreditation from the Singapore Institute of Engineers (IES) or other relevant bodies.
• Strong knowledge of Singapore’s building codes, regulations, and safety standards related to coastal and marine works.
• Strong communication and interpersonal skills to effectively collaborate with a diverse team.
• Ability to work independently and as part of a team in a fast-paced environment.

Job Description:

• To assist the Resident Architect in supervision and inspection of architectural works on site
• Liaise and coordinate with client/consultants to resolve technical and or interfacing issues with other consultants and contractors.
• To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship
• To ensure the contractors maintain safety, cleanliness and tidiness of the work site
• To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract
• To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

Requirements:

• Min of 4 years of Architectural experience with recognised Diploma in relevant field
• At least 2 year's experience in the supervision of rail transit system, infrastructure, and or projects of similar scale and complexity
• ITC (Higher NITEC/NTC-2 NITEC) equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

At Aspine Wellness, we blend Chiropractic, Physical Therapy, Posture Correction, and Kinesiology to offer a comprehensive approach to spinal health. Our innovative, patient-centered care focuses on prevention, early intervention, and personalized treatment plans tailored to each individual's needs.

We began our journey as a non-profit organisation in the USA, dedicated to revolutionizing spinal rehabilitation. With over 7 years of expertise honed in USA, China and Singapore, and operating over 30 centres and growing, we're thrilled to be able to serve and help more people overcome spinal problems.

Together with our continual R&D developing more patented equipment and devices, our constant research and white papers publishing on Scoliosis and spinal corrections, and our Academy arm with Edutrust certified diploma programme in Healthcare Service Management, we are relentlessly pushing boundaries and bringing Spinal Health care to a new dimension.

We're talent hunting for a friendly and organized Sales cum Front Desk Receptionist to be the first point of contact for clients, visitors, and employees. The ideal candidate will provide excellent customer service and administrative support. If you enjoy a dynamic environment with the ability to positively impact lives, this might be a good fit for you!

Attributes and Skills:

• Sales and Marketing experience
• Possess a can-do attitude
• Passion in wellness and healthcare
• Cheerful and energetic
• Highly self-motivated and energetic
• Bilingual (English/Chinese)
• Good communication skill
• Customer-service oriented and patient-focused
• Able to handle multiple tasks simultaneously
• Strong computer skills
• Strong attention to detail
• Good problem-solving skills sound judgment
• Social media savvy (not necessary but ideal)

Key Responsibilities:

• Greet visitors warmly and direct them as needed.
• Answer and transfer phone calls professionally.
• Maintain a clean and organized reception area.
• Handle mail, packages, and deliveries.
• Assist with administrative tasks, including data entry and filing.
• Coordinate meeting room bookings.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a similar role preferred.
• Excellent communication and organizational skills.
• Proficiency in Microsoft Office Suite.
• Professional appearance and demeanor.

Benefits:

Competitive salary and benefits package.

Opportunities for career advancement.

Supportive team environment.

Local and PR only

Working Hours

Mon : 1400 - 1900hr

Tue-Fri : 1000 - 1900hr

Sat : 1000 - 1500hr

Responsibilities:

1. Responsible on relationships and customer service-oriented with

excellent interpersonal skills

2. Responsible on relationships building and researching the market

and related products

3. Maintain relationships with travel agents & corporate client by

providing support, information and guidance.

4. Customer Service ensuring customer satisfaction with a product or

service.

5. Prepare reports by collecting and summarizing information.

6. Responding to incoming email and phone enquiries by travel agents

7. Responding to Ticketing/reservation/E-commerce Sales and

administrative routine portfolio matter

8. Co-ordinate the distribution of quality marketing and promotional

collateral and material

Requirements:

Singaporean or PR status

Diploma or Degree holder

Excellent communication and customer service skills.

Verbal and written communication in English and Mandarin

Self-motivation and team player

Pleasant and outgoing personality

Immediate starters preferred.

Job Type: Full Time

Gross salary: SGD 2800 to SGD 3000

Scope of work

• Maintain regular contact and follow up with customers to ensure invoices are paid on time.
• Review of overdue accounts Head of Department and follow up with action plan.
• Escalate and follow up rejection invoices, track Open log issues and ensure it is resolved with
  proper closure with respective process stakeholders.
• Prepare and send monthly Reminder Letters and Statement of Account to customers.
• Identify potential indicators of customer default and implement necessary measures to reduce
  bad debt
• Prepare monthly AR aging reports and write-up on account’s collection status.
• Process refunds of credit balances such as excess payments or credit notes upon customer’s request.

Requirements

• A Diploma in Accountancy / Finance LCCI / CAT or equivalent
• Good communication skills and confident in engaging customers
• Strong proficiency in MS Office applications
• Knowledge in SAP will be an added advantage

Interested applicants kindly email your resume to [email protected] OR SMS to 94507916

EA License No: 14C7135
EA Personnel No: R1111256
EA Personnel Name: Daniel Chua

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role

Guest Relations Executive, Front Office

The Guest Relations Executive is an essential part of the Front Office Team. Welcoming guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay, and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.

What you will do:

• Welcome guests upon arrival and departure according to Four Seasons’ standards and procedures.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, major city attractions and events, etc.
• Responds to all guest requests in an accurate and timely manner.
• Resolves guest complaints, and finds opportunities to recognize and personalize the service experience for all guests.
• Reports to the Duty Manager for further follow-up when necessary.

What you bring

• Open to entry-level candidates with Diploma in Hospitality or its equivalent
• One (1) year of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Pleasant disposition with strong interpersonal and communication skills
• Knowledge of Opera System would be an added advantage
• Curiosity and interest in the luxury market; Guest-centricity and understanding the importance of guest preferences
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including overnight shifts, weekends, and public holidays.

1. Assist top management in devising strategies to improve restaurant sales and profitability and implement policies to meet Group goals.
2. Managing and supervising the day-to-day operations of Finance, HR, purchasing and marketing.
3. Managing budgets, hiring and contracting, preparation of agreements and business negoatiations including licensing and franchising
4. Compiling performance reports and reporting to the CEO and board of directors.
5. Ensuring prompt reporting to government agencies and compliance to SCDF, SFA, NEA and URA etc

Job Summary
The job holder (2-year contract) reports to the Manager and is responsible for the review and evaluation of programmes and initiatives under the School Ready, Growth Group to meet the organisation’s target by working closely with various stakeholders. The incumbent is responsible to:

i. Engage community stakeholders to build and deepen support to achieve greater impact among the children and parents served by the organisation and partner agencies.

ii. Engaging families to gather insights to facilitate evidence-based, data-driven decisions.

iii. Develop relevant documentation to support reviews and operations.

The job holder is expected to work from 8:30 a.m. to 6:00 p.m. on weekdays. The job holder is largely expected to work in an office environment. On occasion, the job holder may need to work outside official hours on weekends to support the running of events.

Key Responsibility Areas

Programme Development and Management

• Execute the delivery and operations of programmes and initiatives in School Ready such as KelasMateMatika.
• Attend to the operational issues in executive the programmes and initiatives
• Collate relevant data to improve the programme delivery

Planning and Management

• Write and edit Concept Paper to support events, programmes and operations reviews.
• Engage and consult relevant parties and organisations to identify programme’s needs.
  Design process and procedures for database management
• Adhere to timeline for prompt programme delivery.

Knowledge and Research

• Execute periodic environmental scan to keep abreast with what’s happening in the education landscape for trend and programme analysis.
• Provide insights and expertise to the Deputy Director, Team Lead, concerning relevant issues.
• Research / scan for new programmes and developments in relevant areas.

Strategic Partnership Management

• Seek collaborations and partnerships with internal and external stakeholders
• Identify platforms/ opportunities for the engagement of partners.
• Build rapport and build strong relationship with sponsors and partners.
• Execute workplans with partners for reviews and evaluation

Financial Management/ Efficiency

• Prepare and monitor budget plans to manage resource allocations for programmes and initiatives.
• Ensure the financial procedures are adhered to in the appropriate sourcing and engagement of services and providers.
• Oversee funds and payments in accordance to financial procedures.

Requirements

• At least 3-5 years of relevant working experience in early childhood or social service sector.
• Minimum a Degree in Early Childhood, Psychology or related discipline is preferred.
• Able to work independently and in teams.
• Confident and has a good working attitude.
• Good written and verbal communication skills.
• Excellent organisational and time management skills with the ability to work with various stakeholders in a fast-paced environment.
• Strong IT literacy and ability to work proficiently with Microsoft Word, Excel and Powerpoint.

About the Role:

As a CBRE Senior Guest Relations Officer, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

* First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.

* Make a memorable first impression by answering the telephone in a professional manner.

* Arrange and confirm recreational, dining, and business activities on behalf of the requestor.

* Manage janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.

* Escalate inquiries or complaints from employees, guests, and co-workers.

* Provide support for the team as directed including office supply management, meeting coordination, and equipment care.

* Create customized client materials that follow brand guidelines.

* Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.

* Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.

* Evaluate and select solutions from established options.

* Impact team through the quality of the services or information provided.

* Follow standardized procedures and practices and receives regular but moderate supervision and guidance.

* To co-ordinate with business users for events within the bank for the purpose of smooth operations.

* Monitor and evaluate the effectiveness of workplace programs and initiatives, making necessary adjustments.

* To conduct a weekly meeting with the team and brief on its operations.

* Inventory controls within the workplace to ensure that consumable is on “PAR” level.

* Excellent organizational skills and process management

*Ability to guide and work with be a team player.

What You’ll Need:

* High School Diploma or GED with 2-3 years of job-related experience.

* An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.

* Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.

* Ability to explain detailed and complicated information within the team in a clear and concise manner.

* Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

* Strong organizational skills with a robust inquisitive mindset.

* Proficiency with Microsoft Word, Excel and PowerPoint.

✅ UP $3000

✅ 5.5 Days

✅ 8am - 5pm

✅ Geylang Bahru

Responsibilities:

· Handle incoming calls and emails

· Attend to all enquiries from customers

· Provide excellent customer service at all time

· Transfer calls to the correct department

Requirements:

• Minimum Nitec or above
• Minimum 1 year of experience in Customer Service or other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

About

This is an exciting opportunity for an experienced Compliance Officer to join an award winning fintech organisation to help build a world class AML/CFT program that would support our growth plans in the APAC region. We are looking for an individual with a solid understanding of e-commerce, processing, acquiring business and risks pertaining to these areas.

In this role, you will be a member of an experienced compliance team that partners with internal teams to develop, implement and execute processes on customers due diligence, KYC,and AML/CFT screening and monitoring. We will also provide you with mentorship and networking opportunities with Senior Management that will broaden your horizons and sharpen your innovative edge.

You should have experience in the field of AML/CFT, possess deep knowledge of relevant legislations in Singapore and have a track record of transposing MAS requirements into practical policies and procedures.

Responsibilities:

• Develop policies and procedures to ensure compliance with company's regulator in Singapore including, but not limited to MAS’s Payment Services Act and Supervisory Framework and Regulatory Framework requirements.
• Customer Due Diligence and Know Your Customer: Identify and verify customer identities, screen and assess related parties, ownership structures, adverse news searches at the onboarding stage and on a continuing basis
• Anti-Money Laundering and Combating the Financing of Terrorism: Ensure that AML risk assessment for new customers before on-boarding are correctly performed and documented properly, conducting transaction monitoring
• Enterprise-Wide Risk Assessment: Involve in developing and implementing a framework to assess our inherent risks and control measures
• Support internal and external audits and compliance with our regulators and banking partners for any Singapore related matters
• Support Singapore corporate governance matters
• Assist with other aspects of the business and special projects

Requirements:

• Diploma / Bachelor’s degree or equivalent professional certification, and/or 1-3 years of relevant work experience in Compliance in a bank or other MAS-regulated financial institution, KYC review/ AML transaction monitoring experience will be a bonus.
• Knowledge and familiarity with Singapore regulatory compliance requirements.
• Demonstrated ability to work independently.
• Proficiency with compliance management and screening software, e.g. World Check, etc.
• Expertise and familiarity with MS Office, especially Excel.
• Proficiency in written and spoken English and Mandarin, comfortable with business, legal, policy, and financial documentation.
• Independent and willing learner, driven, and looking to work in a start-up environment.
• Collaborative and personable team player.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227