Job Description

At 1-Group, we have an inclusion work environment that respects, empowers and rewards. We’re seeking like-minded individuals with a curious mind, kick-ass attitude, and a passion for creating extraordinary brands and memorable guest experiences to join our tight-knit team of beautiful, hardworking and fun-loving folks.

As the saying goes, ‘Good things come to people who wait, but better things happen to people who go out to get them’.

Operations Manager is responsible and accountable for the productivity, efficiency and financial performance and takes the full ownership of all the business units within the assigned Business Portfolio. The incumbent is to comply and adhere to the operational and administrative functions as stipulated in this job description but not limited to. He/she reports to the Executive Director on all matters and is expected to maintain professional conduct in line with the company’s policies and procedures at all time. It is constitutive that the incumbent support or assists and work cohesively with the respective Collective Leadership at group and function level. Finally, the incumbent is expected to embrace and practice one of the company’s success factors which is Collective Leadership management culture in decision making process.

KEY ADMINISTRATIVE FUNCTIONS

1. OPERATION PERFORMANCE

• Monitoring outlet performance on social media on a daily basis and implement ongoing strategy to maintain positive brand image.
• Populate and analyses guests’ feedback to identify and strategize room for improvement.
• Analyses daily sales performance to identify under performance area and presents improvement strategies.
• Prepares information to disseminate to team during weekly management meeting in terms of overall sales performance, COGS, Finance, Sales, Marketing and Human Resource. Chair weekly Management meeting and represent business unit in HOD and different group level meeting.
• Follow up with respective Key Managers assigned to various responsibilities business concepts itself, concierge, delivery, dining and wine.

2. LEARNING AND DEVELOPMENT

• View learning as never ending process and life long journey, it requires continuous effort to sharpen the saw.
• In consultation with HR department, ensure new hired team member go through the structured 1-Group Training Outline and complete the OJT schedule.
• Develop, monitor and schedule OJTs in compliance with HR policies and procedures for all staff to ensure that they are equipped with the necessary tools, skills and knowledge relevant to the outlet productivity and efficiency needs.
• Regularly monitor and conduct training needs analysis of staff to identify improvement needed for their personal development towards achieving company’s objectives.

3. PEOPLE MANAGEMENT

• Display the suitable management/leadership style that would nurtures healthy workplace relationship and sense of belonging.
• Be the outlet’s ambassador in promoting open discussion, collective leadership and equal opportunity among all staff.
• Ensure that all staff are kept updated on new company’s policy & procedures and briefed on the company’s vision & mission.
• Disputes, disciplinary actions and performance management are conducted fairly, timely and unbiased in compliance with HR standard operating procedures, policies and procedures.
• Monitor staff scheduling and maintain labour cost as per budget.
• Participating in HR recruitment processes in accordance to stipulated policies and procedures.
• Ensure team members entitlements and benefits are up to date with HR department and relevant claims are attended to promptly.
• Accountable for submission and accuracy of staff timesheet to avoid dispute.
• Weekly 1:1 with Key managers & supervisor to discuss on their responsibilities, KPI, and completing the necessary appraisal.

4. EVENT MANAGEMENT

• Working closely with event team on monitoring event conversation rates meet desired target. Continuously review all enquiries, providing support in ensuring event enquiries are attended.
• Attend personally or assigns a 2IC manager to attend the EO meeting and ensure timely operational plans and necessary liaison are made in expediting the event’s requirements.
• Coordinate with Senior Team members on manpower requirement and arrangements.
• Conduct personally or assign a 2IC manager for the pre event briefing with Event Coordinator and event’s client to ensure all requirements are met to client’s satisfaction (BIBOL).
• Conduct pre event briefing with team members on event’s requirements, special requests, service sequence etc

5. SALES & MARKETING PLANNING AND STRATEGY

• Work closely with marketing team to develop plans and strategy to drive revenue, footfall and increase brand awareness which are align with the Group Vision Mission, Business Vision Mission, VPC, USP and Brand Pillars.
• Driving Offline and Online business and marketing strategy with internal and external partners.
• Ensure that marketing team update social media presence and all comments and feedbacks are responded timely and accordingly, in a professional manner.
• Coordinating with marketing team to ensure that all promotional aspects or materials are accurate and posted respectively within timeline.
• Disseminate information and mechanics on marketing drives with team members to ensure operational follow ups are executed.

6. FINANCIAL MANAGEMENT

• Prepares daily and monthly revenue targets to be submitted to finance department.
• Review monthly P&L with finance team, evaluate fix & non-fix cost, EBITDA and NETT PROFIT.
• Ensure sales transactions are carried out in accordance to company’s policies and procedures.
• Follow up with assigned team member to ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.
• Daily Sales Target spreadsheet and Daily Sales Report are updated and filled up respectively before sending to the respective DSR forwarders list
• Ensure that the Cost of Goods are monitored and maintained accordingly through authorized procurements, submission of invoices to Finance and updating of Eatec.
• Generate Product Mix daily, weekly or monthly where deemed necessary to monitor discrepancies and analyse items sales performance.
• Responsible for accurate configuration of Agilisys.
• Approve and review business petty cash claims.

7. REPAIR & MAINTENANCE

• Conduct periodical checks and walk through on the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance maintaining the aesthetic look.
• Ensure proper maintenance of all the system which includes and not limited to Agilisys, Av & Sound, Projectors.
• Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.
• Inspect and identify areas that are not in compliance with prevailing health and safety legislations and necessary immediate action is taken to rectify.

• Meet and exceed sales targets and ensure that all transactions adhere to P&L objectives.
• Develop and implement strategies to promote the company' services and align them with customer objectives.
• Pursue new accounts and business opportunities to increase revenue.
• Expand a customer base through effective relationship-building and communication with all partners.
• Monitor industry competition, market conditions, and product development to stay informed and identify potential opportunities.

Requirements:

• Diploma and above.
• At least 5 years in ocean freight and handling dangerous goods (DG) in the freight forwarding industry.
• Strong knowledge in ISO Tank/Flexitank and Dangerous Goods.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website atwww.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Management duties and responsibilities

• Drive daily operations and service of all areas of business.
• Participate in the recruiting process.
• Assist with onboarding of new employees.
• Ensure proper documentation and training of employees.
• Ensure correct and timely reporting.
• Communicate effectively with all staff members.
• Develop and maintain positive working relationships with all key stakeholders.
• Provide support to the senior management team.

JOB SUMMARY

A key member for Aspire ESG Reporting Business solution team focuses on:

· Understand Requirements

· Document Business Requirements document

· Develop and management data solutioning

· Support deliverable of project by collaborating with Upstream business and product team, Finance solutions team, and Technology counterparts

RESPONSIBILITIES

The individual is responsible for understanding business requirement, defining, validating and implementing the data solutioning requirements for ESG Reporting initiatives for GCFO. The individual in this role will need to work closely with the Upstream technology, Upstream business, Finance, Technology, Change Management, Business Leaders to ensure deliverable for sustainable finance automation, and enable robust data controls measures in place through the following:

· Work with business stakeholders and delivery partners to understand & issues, quantify business impact

· Identify, analyse, and validate relevant optimal data sources ensuring that the data is fit for purpose

· Work with technology & Aspire data platform team to implement the requirement

· Work with upstream data owners, systems, and technology partners to define the delivery mechanism to meet data requirements (in terms of completeness, and accuracy)

· For upstream driven changes, understand the change with the upstream and align to integrated timelines

· Coordinate UAT

· Drive towards delivery & quality outcome of project deadlines.

Strategy

· Drive the successful delivery of the Aspire ESG Change Team responsibilities to ensure that Business is equipped with a comprehensive data driven picture across net zero, Sustainable Finance, climate risk so that the Group can diligently track against external commitments.

Business

Manage key stakeholders:

· Business Finance leads, Finance heads

· Net zero team

· CSO

· Finance, Fin Ops

· Technology teams

· Aspire Data platform teams

· Business COO’s & Business Leaders (Data providers and data consumers)

· External Consultants / Agents

Processes

· Support the solutioning for Sustainability/ESG reporting, finance governance and assurance and disclosures through constructive development of detailed requirements and discuss options for design of functionality with Technology teams and other functions, where required

· Perform analysis and explore options to resolve issues identified

· Perform data solutioning into a common data model across end-to-end infrastructures across the Bank

· Assist implementation in sustainability/ESG solution architecture fulfilling business and reporting requirements

· Assist mapping into Aspire and perform testing of the common model post implementation by technology

· Support Finance team through testing phase, by performing testing, sharing test results and/or provide guidance based on knowledge of new TP system and architecture flows to finance systems

· Escalate critical issues for management attention

· Prepare project documentation and tracker as required

· Participate in management meetings and update PMO with project status

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

• Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· 10+ years of experience in banking environment with specific focus on Data science related role

· Prior Experience in ESG reporting

· Understanding Banking product knowledge

Role Specific Technical Competencies

· Data Science

· Project management

· Banking product knowledge

· Accounting knowledge

· Influencing skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Assistant Account Manager/Manager

Job Responsibilities

Responsible for developing new sales business opportunities and maintaining excellent relationship with existing customer. Generate new sales leads and responsible for the profit margin of the relevant business unit.

• Achieve sales targets as set by the company.
• Built and maintain client relationship.

Pre-sales

• Identify potential market
• Connect with potential clients / agencies
• Leads generation
• Understand clients’ requirements

Sales Process

• Service new and existing clients / agencies
• Plan, establish and maintain good client / agency relationships.
• To walkthrough with the client / agency on the entire process from signing- off of contract to campaign commencement.
• Develop and penetrate into new markets to source and secure more deals, aswell as to gain market share.
• Understand market requirements.
• Well-versed in written and communication skills.
• Excellent presentation skills.

Job requirement

• Diploma/Degree holder in business/Marketing or its equivalent
• Self -driven and highly resourceful
• Proven good sales track records and achieving goals and objectives
• Preferably with Out-Of-Home media advertising experience
• Excellent interpersonal and presentation skill

• Work with line managers on manpower requirements, employee relations issues, compensation & benefits matters, key HR initiatives and other HR matters
• Support current & future business needs through development, engagement, motivation and preservation of human capital.
• Design and implement organization structure programme
• Ensure that HR policies & practices are in compliance with prevailing statutory regulations
• Organise employee communication platforms and activities
• Process monthly payroll and statutory related submissions (e.g. CPF, Income Tax)
• Handle government claims and grants (e.g. NS/ Maternity/ Paternity/ PSG, etc)
• Work pass applications, renewal and cancellation
• Ensure timely update of employees’ database, proper filing system and smooth office administration
• Lead and drive projects/activities to support operation teams
• Supervise, train and develop the HR & Admin Team
• Liaise with HQ on HR matters and any other ad-hoc duties as assigned HRIS
• Actively tracking and reporting on available grants issued by the government
• Handles grant calls, including submission and reviewing of grants application.
• Administering project preparation
• Other ad-hoc duties as assigned

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

A glimpse of what you’ll do:

• Management of administration and support of the Authority’s IT applications and services in meeting Service Level Agreement and IT security policies.
• Manage and monitor the incident and problem management of Authority’s IT applications and services.
• Develop guidelines, process, and procedures to continuously improve incidents management, escalation and systems monitoring.
• Manage contracts and budget of the assigned IT applications and services.
• Provide application support in all stages of development, testing and production.

What you’ll need:

• Bachelor’s degree in Computer Science, IT, or equivalent fields.
• Minimum 3 years (or 5 years for Senior Subcontractor) of relevant experience in performing the Role.
• Development experience with RPA Programming, budget management, incident management handling, account access management and KPI reporting.

Benefits

• AL: 14 days
• ML: 14 days
• Medical Card
• End of contract bonus per year of services

Interested applicants: kindly submit your resume to [email protected]

You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

Job Description

• To lead and oversee the day-to-day sales and operations of an award wiinning enrichment centers.

As the Center Manager, you will be.

• Responsible for ensuring the center's success by delivering exceptional service, building strong customer relationships,
• Achieving sales targets and promoting operational excellence.
• Your passion for education and dedication to providing the best learning experience for the students will be the driving force behind your success in this role.
• You will lead your center's team to achieve the center's sales target.

Delivering Service Excellence:

• You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team,
• You take the lead in building and managing strong relationships withcustomers, making sure that valuable customers are taken care of and have their needs met.

Delivering Operational Excellence:

• You are accountable for managing the facilities, resources and equipment in your center. You will also ensure that safety protocols are adhered to.

Leadership and team management:

• The center manager leads and fosters a positive work environment.
• You establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork.
• You set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Job Requirements

• Diploma or degree in any discipline
• Min. 2 years' experience in the industry management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems.
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

Other Information

• 44hrs work per week. 5 days work week
• Work 4 weekdays: 12:30pm to 9:30pm and 1-weekend from: 8:30am to 6:30pm
• Based in North Woodlands, candidates need to be comfortable to be assigned to or travel to other centers based on operational needs.
• We offer a competitive salary package, Basic $5K with performance-based incentives, annual performance bonus and opportunities for professional growth and advancement.

Interested candidates kindly send in your resume, we regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No. R1110882 (Lee Ming Er)

Job description

• Develop and implement audit plans

• Review financial statements and identify risks and areas for improvement

• Supervise and manage audit staff

• Address matters arising from the audit process and provide recommendations to improve internal controls and financial processes.

• Ensure proper audit documentation and file quality.

• Responsible for audit engagements’ quality, delivery, and budget.

• Develop and maintain relationships with clients.

• Work with management to develop knowledge materials and conduct trainings.

Job requirement

• Have at least a Degree in Accountancy/Accounting/Finance or equivalent

• Have at least 4 years of relevant experience

• Good understanding of Singapore Financial Reporting Standards, Singapore Standards on Auditing and the relevant statutory regulations.

• Have a positive attitude, great communication skills, analytical mind, problem-solving skills, leadership qualities, can work independently and within a team.

To perform daily operating planning process and interfaces with company operation staff, clients and suppliers.

Managing projects frem beginning to end, including planning, scheduing, budgeting, coordinating with other teams and supervising workers.

Overseeing the bidding process contracts and hiring subcontractors and outsource labour when necessary.

Planning, assigning and directing works.

Supervising employee performance and corrective action plans.

Job Description:

• Daily accounting operations, finance matters, administrative tasks and HR duties
• Assist the Manager with the full spectrum of financial, accounting and HR functions
• Assist the Manager to ensure compliance of corporate governance and internal controls
• Monitor and review budgets
• Lead and supervise junior staff within the Finance Department
• Assist the Manager with HR duties and payroll matters
• Liaise with government institutions, tax agents, auditors, bankers, insurance agents and secretarial and submit necessary returns, surveys and reports when required
• Prepare reports and budgets for periodic submission to the Management Board

Job Requirements:

• At least an Accountancy Degree or ACCA
• Highly hands-on and experienced in maintaining full set of accounts
• Working knowledge of MYOB will be an advantage
• Good interpersonal, organizational and communication skills
• Sharp, meticulous, honest and a fast learner
• Minimum 5 years of full set experience in a supervisory role
• Effectively bilingual in English and Chinese (both written and spoken) to liaise with Chinese speaking customers and suppliers

Please apply with your full CV stating the following:

• Current and expected salaries
• A recent photograph
• Reasons for leaving (past and present employments)
• Notice period

We are looking for a Duty Manager to join our exciting and fast-growing company. Based at Dao By Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the chance to work with a great team of people, and more importantly, we will provide you a career with Dorsett and give you an opportunity to be yourself.

• No Night Shift Required.
• Conducts daily audits of Customer Service representatives’ appearance, grooming and hygiene and takes daily briefing.
• Oversees associate posting, behavior and posture at the main lobby area as well as entrance (inside and outside premises), access corridors and lifts.
• Evaluates per shift checklist, and ensures all tasks are completed.
• Checks Communication Logbook daily.
• Supervises and assists Customer Service Representatives in planning, documentation, and actual implementation of Guests Activities’ Program, along with all of their tasks at the Customer Service desk.
• Conducts On-The-Job training for all Customer Service representatives
• Provides a weekly working roster for all Customer Service representatives, and schedules meal breaks, annual leaves & training.
• Conducts periodic high balance check in coordination with accounting department.
• Checks next day’s arrivals list daily, ensuring the accuracy of all bookings, room assignments and any related resident requests.
• Reviews traces for all VIP reservations and resolves accordingly.
• Maintains accuracy of data on the Property Management System.
• Meets upon arrival or bid farewell VIP residents in the absence of senior management.
• Escorts guests to the apartment upon arrival when necessary.
• Conducts periodic checks of all luggage/parcel storage areas.
• Addresses and resolves resident complaints or concerns.
• In cooperation with Housekeeping, conducts daily apartment check to ensure compliance to established standards for set-up and cleanliness.
• Coordinates with Security Department in conducting investigations as needed.
• Coordinates with Drivers to ensure smooth operations and exceptional service to all residents.
• Conducts daily checking of all Guest Request Forms to ensure resolution of requests and assist in any difficulty encountered.
• Any other duties as directed.

As a Duty Manager, you will assist the Department Head in the daily operations of Front Office, deliver service excellence to customers and maximize room revenue, in line with the hotel’s operating standards and policies.

Responsibilities:

- Supervise the daily operations at Front Office and resolve issues efficiently

- Deliver courteous service and assistance to hotel guests

- Manage booking channels and maximize room revenue

- Lead and guide junior team members

- Respond to emergencies, such as fire alarm, power failure, computer and medical attention and coordinate with respective departments.

Requirements:

- Good leadership and decision making skills

- Good communication & people skills

- Proactive team player

- Minimum 2 years’ experience in a similar capacity in the hospitality industry

- Shift work (1 to 2 night shifts monthly)

Morgan McKinley is Your Gateway to Career Success. We are hiring a Sales Manager (SaaS or Infrastructure) to join us.

Responsibilities:

• Leverages IT expertise to achieve client business objectives, fostering lasting relationships with executive leadership.
• Identifies sales opportunities in Cloud & Infrastructure solutions, managing cycles and collaborating for successful deployments.
• Proactively explores new prospects through methods like cold calling and social media.
• Delivers compelling presentations, maintains precise records, and maximizes returns from contracts.

Qualifications:

• Hold a degree with relevant experience.
• Diploma/Degree in computing studies or related fields,
• With at least 3-5 years of sales experience in IT Infrastructure, Cloud, and/or SaaS,
• Proven forecasting ability, strong interpersonal and communication skill
• Can thrive under pressure and values teamwork.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Responsibilities

• Day-to-day sales activities include telemarketing, sales calls,hotel visits, entertainment, virtual presentations etc.
• Be familiar and effective in the sales process: create rapport, ask open questions, follow-up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback
• Acquire new sales leads/ prospects and establish new accounts to grow account/ client base
• Foster and develop relationship with existing clients and customers to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
• Achieve various monthly sales targets set to meet overall cluster budget
• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
• Compliance with statutory regulations and internal guidelines/ SOPs
• Follow up with clients whose payments are outstanding and long overdue

Requirements

• Diploma or Degree in Sales and Marketing
• At least 3 - 5 years of relevant experience in hospitality industry
• Excellent communication, interpersonal, networking and organisational skills
• Strong negotiation and presentation skills
• Able to work well under pressure in a fast paced environment
• Self-motivated, team player, result oriented individual with strong business acumen

Responsibilities:

• Assist the Project Manager to manage installation and de-installation of events, exhibitions and permanent displays
• Plan & manage overall project scheduling, including documentation, commissioning & hand-over
• Maintain quality control and manage sub-contractors & suppliers
• Manage project budget & cost control
• Understand building & regulatory requirements & ensure compliance
• Control site management and attend or conduct site meetings
• Administer routine management reporting & updates

Qualifications and Requirements:

• At least 3-4 years of working experience with proven track records in events and exhibitions industry.
• Meticulous and good planning and co-ordination skills
• Ability to work effectively within a collaborative team environment
• Ability to perform under tight schedules and deadlines with minimum supervision
• Knowledge of structural, AV and M and E preferred
• Strong leadership skills
• Motivated, keen to learn, hardworking and a good team player

About the company

My client is a renowned provider of cloud solutions and digital transformation consulting service and with an enviable track record in assisting clients to realize the full potential of cloud and management of their digital infrastructure.

Overview of the role

In this newly created position, you will be responsible for driving their business growth by establishing and nurturing strategic relationships with key public sector clients.

This role demands a results-driven individual with excellent communication skills and a deep understanding of cloud technologies and data center solutions to both new and existing customers.

Reporting to the Senior Director , your responsibilities will includes

• Develop and execute strategic account plans to achieve sales targets and objectives and to maintain strategic relationships with assigned accounts and new account acquisition.
• Conduct market research into accounts, identify key players and generate interest to ensure proper qualification of leads and be able to provide accurate reports on opportunities.
• You will be responsible for understanding client needs, proposing tailored cloud solutions, and ensuring the successful delivery of their services.
• Develop and execute a strategic Go-To-Market plan tailored to the unique needs of the Public Sector.
• Identify and target key decision-makers within government agencies for cloud solutions adoption.
• Collaborate seamlessly with cross-functional teams, including marketing, technical, and support functions.
• Serve as the primary liaison between the company and Public Sector clients, fostering strong and lasting relationships.
• Exceed quarterly sales objectives through effective management of individual sales activities.
• Maintain precise tracking of sales performance and generate timely reports for presentation to management.

Skills and experience required

• Proven track record of successful sales in the Public Sector, preferably within the technology or cloud solutions domain.
• Familiarity with cloud technologies, services, and trends.
• Ability to articulate the benefits of cloud solutions to address Public Sector challenges.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Opportunity snapshot:

The Head of Transfer Agency (TA) Operations role will be based out of our Singapore office and will be responsible for the TA functional service delivery to clients as well as execution of strategic initiatives in order to grow the business and meet organizational goals in Singapore and across the Asia Pacific (APAC) region.

This role is focused on a range of products with the portfolio consisting of:

• A unit registry platform and establishing local operating models and services (BPO) focused on enabling fund managers and transfer agencies
• An enterprise digital platform for advisors and investors for Transfer Agency activities

Direct reports:

The role will be responsible for leading a TA operations team in Singapore with the team reporting into this individual.

Role Responsibilities:

• Lead a team in Singapore with a global perspective to deliver quality end to end Transfer Agency services.
• Continually enhance the Transfer Agency service offering through knowledge of competitors, industry and the regulatory environment.
• Work closely and collaboratively with other senior management to deliver standardised best practice service models.
• Ensure regulatory requirements are met from a Transfer Agency perspective, working closely with the TA senior management and the 2nd line of defence in region and globally.
• Contribute to the management, strategic planning and direction of the overall Global and Regional Transfer Agency business.
• Work closely and collaboratively with Product, Technology and other business partners in region, developing strategies and oversee project plans meeting operational goals and participating in business development.
• Instils a client focus in the core operation, consistently meeting agreed client service levels and proactively managing and exceeding client expectations.
• Monitor service level standards and provide senior management with reporting as well as maintain an environment where processes and controls are monitored, and potential risks escalated on a timely basis.
• Ensure a robust and appropriate governance oversight model is in place to manage offshore and cross jurisdictional sites and vendors, as necessary.
• Manage end to end operational risk, including strong resiliency and continuity of business plans, as it relates to Transfer Agency activities.
• Work closely with groups internally to deliver projects in the region ensuring adherence to internal policy and standards.
• Monitor and interpret the management information as well as internal and external benchmarks to assess and communicate the performance of the function.
• Represent Transfer Agency in Singapore internally as well as with Clients and Industry wide.
• Assist with oversight on TA client change and implementation.
• Work with Client and SS&C teams to ensure customer satisfaction and ensure internal stakeholders and Directors are aware of any potential areas of concern.
• Understand the TA competitive landscape and customer needs, to effectively position SS&C.
• Responsible for fund audits
• Collaborate with FA and Trustee(s) (where applicable) to ensure smooth workflow processes
• Conduct regular reviews of SLAs, KPIs, procedures and checklists
• Ensure prompt escalation of operational issues

Skills and Competencies:

• A good understanding of the client service model, business strategy, structure and product offering.
• Strong strategic leadership and thought process.
• Strong risk, control and problem-solving skills.
• Strong leadership and people development skills, able to develop diverse teams.

Qualifications & Prior knowledge:

• 10+ years of experience in a related role. Extensive experience in leadership role.
• In-depth Transfer Agency operations and technology knowledge including the Financial Services regulatory environment.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Reporting to the Director of Sales & Marketing or designate, the Senior Sales Manager will assist the Director of Sales to increase Corporate/MICE or Leisure client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the Hotel.

Responsibilities:

• Responsible for designated portfolio for the hotel – industry expert in the portfolio.
• Clear understanding of the hotel’s business strategies then set goals and to determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Versatile in selling various components for the hotel (F&B / Catering / Weddings).
• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase guestroom rate.
• Continuously solicits for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Conducts daily sales calls, site inspections & entertainments to strengthen ties with Corporate/ MICE or Leisure clients.
• Provide after-sales service and in particular to ensure all guests feedbacks are brought to management’s attention and communicate with the respective departments for proper handling. Ensure that all feedbacks are reviewed, investigated and initiate follow-up action.
• Closely following up on all business leads within a 24 hour response time line to clients.
• Works closely with other sales associates and calls in on important customers and establishes multiple levels of contacts within the client’s organisation.
• Familiarize with latest market trends and new business development opportunities and activities.
• Work closely with Revenue Management Team to ensure proposed rate negotiations meet the financial needs of the hotels.
• Always provide the highest quality of service to the clients.
• Practises professional account qualification on consistent basis.
• Attends tradeshows, travel functions, major business functions or as required/directed by the Director of Sales/ Director of Sales and Marketing.
• Responsible for an assigned sales target in accordance to market segment.
• Prepares periodic sales reports showing sales volume, potential sales and areas of proposed client base expansion.
• Takes ownership of daily sales activities and maximise the productivity by following a system of weekly and monthly action plans.
• Work closely with assigned buddy during absence & render assistance.
• Manages and develops relationships with key internal and external stakeholders.
• Proficient in Compset hotel champion & market intelligence.

Requirements:

• Minimum Diploma in hospitality management
• Minimum 8 years of sales experience and at least 2 years experience in a luxury hotel with proven sales track record will be of an advantage
• Relevant experience in handling Corporate/MICE/Leisure segment
• Driven, self-motivated individual with excellent interpersonal, oral and written communication skills
• Good influencing skills and the ability to effectively deal with internal and external customers
• An excellent team player who is able to work under pressure and meeting tight deadlines
• Solid negotiation and presentation skills

• MNC
• 5-day work week
• Proven sales experience in Food/FMCG industry

Our client, a leading quality food provider and wholesaler, is looking for an experienced leader to join their growing business as Assistant Key Account Manager (Modern Trade).

RESPONSIBILITIES:

Customer Management

• Deliver an exceptional account management experience for retail grocery channel customers.
• Monitor and report on all customer activities and asset performance; including assets, sampling drives, new product launch performance, POS and shelf-space performance and promotional activity.
• Prepare and present business reviews that highlight category performance in-store, challenges for joint attention and opportunities for future growth.
• Ensure all invoice queries have been responded to on time and that the customer account is maintained within payment terms. Where invoices are unpaid, follow up with the appropriate customer representatives to have overdue invoices receive the necessary attention.

New Business Development

• Range expansion for existing brands including additional shelf space and new product listing.
• New brand placement where there is an opportunity for material sales in the grocery channels.
• Develop new customer opportunities in physical retail channels.
• Prepare and present new business proposals to modern trade channel customers; including where appropriate product and price submissions, trade marketing and promotions.

In-store Execution

• Drive in-stock execution and activation across all customers through the merchandiser team.
• Ensure planograms, stock weight, stock turn and promotional display presentation are executed as per the agreed plan per customer.
• Execute Promoter Sampling program in stores.

Trade Promotion

• Propose and align promotion plans with retail customers which have been developed by brand principles and Channel Development Manager.
• Provide input into trade promotion concept and creative that aligns with managed accounts brand identity and target customer base.
• Monitor and report on promotional results and ROI, sharing with customers and brand principals.
• Ensure all trade spending is compliant with the approved process and claims process on time. Respond to any trade spend queries from principals immediately.
• Manage promotion budgets and resources per retail customer to drive productivity and sustainability.
• Monitor competitor activity in key accounts, providing insights and feedback to the team and brand principles that support effective market response.

Inventory Management

• Provide the procurement team with weekly volume forecasts to ensure that demand and supply are aligned and non-supply is minimized/eliminated.
• Troubleshot potential inventory issues where demand has not followed forecast; ensured that slow-moving stock concerns were addressed promptly with customers and brand principles.
• Minimize stock write-offs for retail products wherever possible with additional trade marketing activities, clearance through other channels, and claim from brand principals.

REQUIREMENTS:

• Diploma/Bachelor Degree in Business, Marketing, or related disciplines
• Minimum 3 to 5 years of relevant experience in Sales/Key Account Management
• Proven sales experience in Foodservice/Food/Beverage/FMCG industry
• High competence in stakeholder management

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

HR Assistant Manager [Enrichment Centre]

Working day: Monday – Friday
Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

This position reports to Programme Director, Certification Programmes.

KEY RESPONSIBILITIES

(A) Course Development and Management:

· Project manage the development of courses for learning and development programmes for legal industry professionals

· Conduct learning needs analysis and support industry engagement to produce course curriculum and courseware

· Coordinate with subject matter experts, curriculum specialists and other contributors to deliver course materials

· Provide other programme support through research, outreach and engagement of legal community

(B) Course Facilitation and Training:

· Implement various learning methods, including e-learning courses, coaching, job-shadowing, and workshops.

· Assist in facilitation of onsite courses and asynchronous learning.

(C) Programme Administration:

· Supervise staff and operations to ensure adherence to accreditation standards and Skillsfuture Singapore funding requirements

· Design and manage internal operational processes for course administration.

· Track and manage budgets for learning and development programmes.

· Negotiate contracts and maintain relationships with vendors, consultants, adjunct faculty and content licensors.

· Manage the learning management system and other technology solutions used for programmes. Coordinate with technology team for enhancements and any required integrations with internal and external IT systems.

· Plan and coordinate events or activities relating to the programme, such as mentoring sessions, guest speaker sessions, etc.

· Supervise administration of course funding and subsidies.

(D) Programme Marketing:

· Participate in promotion and outreach efforts to drive registrations for programmes.

· Work with internal marketing team for producing marketing collaterals and social media assets.

KEY SPECIFICATION

· A good degree from a recognised university with at least 6 years’ relevant experience in adult education, learning & development or curriculum development. Law degree preferred.

· Experience in continuing legal education, legal knowledge management would be an advantage.

· Familiarity with Skillsfuture Singapore frameworks, processes and funding administration preferred.

· Experience in planning curriculum and designing/managing learning and development programmes would be an advantage.

· Able to build positive and productive relationships with colleagues and other stakeholders.

· Good interpersonal, writing, communication and presentation skills.

· Meticulous, resourceful, creative and organised.

· Able to engage confidently with members of the Judiciary and legal community

· Experience with using learning management systems or other legal technology solutions would be an advantage.

· Proficient in Microsoft Office applications, particularly Microsoft Word, Excel, PowerPoint and Teams.

Our company conducts workshops for adults.

We are looking for an experienced candidate who can assist us to market our workshops to the public using various means.

This is a flexible work from home job, not a full-time post.

It requires someone who can bring in signs up for our workshops.

Please ignore the skills section.