Customer Service Specialist

12-month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities:

• Proactively resolve order issues with customers and internal stakeholders to fulfil customers’ delivery requirements.
• Process customer purchase orders in accordance with established KPI and to meet sales terms & conditions.
• Ensure products included in quotations are legal for sale to customers.
• Ensure all orders fulfil regulatory requirements and documentations before processing and releasing for deliveries.
• Ensure sale prices are in accordance with our pricelist or businesses’ agreed prices.
• Liaise with customers regarding enquiries on their orders.
• Proactively reach out to customers on open orders which are due and push for deliveries.
• Proactively update customers on orders & delivery status.
• Liaise closely with Cash-On-Delivery customers for payments before processing orders.
• Work closely with other departments to resolve issues and drive efficiency
• Involve in projects involving departmental processes

Requirement:

• At least diploma qualification/Bachelor degree’s in any field
• Minimum 1 years of experience in order management and customer service
• Experience in SAP system
• Proficient in MS suites such as MS Excel
• Good communication skills
• Highly-organized

Reg no: R22104540

EA license no: 94C3609

Brief Description:

Join our dynamic IT department at AmSpec Singapore, where we ensure operational excellence across our global enterprise. We are seeking a knowledgeable IT Support Specialist with expertise in desktop support, networking, and system administration. This role is crucial in maintaining our IT infrastructure and supporting our workforce of 300 employees. You will be instrumental in resolving complex technical issues, enhancing our IT capabilities, and working closely with our corporate centralized IT departments to support local users.

Reports directly to the IT Director based in Europe, who also manages our teams in Spain, India, the Middle East, and the Netherlands, this position requires effective collaboration within a culturally diverse and geographically dispersed team.

Responsibilities:

• Provide second-level technical support for end-users, addressing issues related to desktop systems, software, hardware, and peripherals.
• Troubleshoot network problems, including issues related to switches, firewalls, and NAS devices.
• Develop and maintain scripts using PowerShell to automate routine tasks and streamline system operations.
• Assist in the administration and support of SharePoint environments.
• Collaborate with team members to implement new technology solutions and improve existing processes.
• Document troubleshooting procedures and maintenance logs.
• Train users and staff on new technologies and IT procedures.
• Work closely with centralized corporate IT departments and regional teams to ensure cohesive support and operations across the enterprise.
• Other duties as assigned.

Requirements:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred but not required).
• Certifications such as CompTIA A+, Network+, Microsoft Certified Solutions Expert (MCSE), or similar.
• 2-5 years of experience in IT support within a midsize to large organization with prior experience in a global enterprise environment.
• Strong knowledge of desktop and server operating systems, including Windows and MacOS.
• Experience with network troubleshooting and basic administration (knowledge of switches, firewalls, and NAS storage systems).
• Proficient in scripting with PowerShell to automate tasks and manage systems.
• Familiarity with SharePoint administration and troubleshooting.
• Experience with using a ticket system, preferably osTicket.
• Excellent problem-solving skills and the ability to manage multiple tasks simultaneously.
• Strong communication and interpersonal skills, capable of working effectively in a diverse, global team environment.
• Excellent knowledge in Microsoft Office / platform (especially Excel Macro, VBA, Access, SharePoint and Power BI).
• Good technical writing and verbal communication skills.
• Good analytical, logical thinking and problem-solving skills.
• Team player.

What We Offer:

• A dynamic, supportive, and technology-driven work environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.

Qualified or interested candidates, please submit your updated resume in MS Word / PDF format to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume (if any): -

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company.
• Education background.
• Work experience in point forms.

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Conceptualize, storyboard, and script multimedia projects, including videos, animations, photography, and graphic design elements
• Produce high-quality visual content that aligns with the organization's brand identity and marketing objectives
• Collaborate with internal stakeholders to understand project requirements, objectives, and target audience preferences
• Optimize multimedia content for distribution across various digital platforms, including websites, social media channels, email newsletters, and online advertising
• Develop and implement strategies to maximize the reach, engagement, and impact of multimedia content through targeted promotion and distribution tactics
• Monitor performance metrics and analytics to evaluate the effectiveness of multimedia content and make data-driven recommendations for optimization

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Serve as a point of contact for internal and external stakeholders, addressing inquiries, concerns, and requests in a timely and professional manner
• Provide administrative support to project teams, including document management, meeting coordination, and communication facilitation
• Assist in project documentation, including drafting project plans, status reports, and meeting minutes
• Maintain accurate records and databases, ensuring data integrity and confidentiality
• Compile and analyze data, generate reports, and prepare presentations to support decision-making and business planning activities
• Monitor key performance indicators (KPIs) and metrics to track operational performance and identify areas for improvement
• Coordinate and facilitate internal meetings, workshops, and events, including logistics planning, venue arrangements, and catering services
• Assist in the implementation and execution of operational processes, procedures, and policies to ensure efficiency and compliance with organizational standards
• Collaborate with cross-functional teams to address operational issues, resolve conflicts, and optimize workflows
• Provide administrative support to senior management and department heads, including calendar management, scheduling meetings, preparing agendas, and coordinating travel arrangements

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Collect and gather data from internal and external sources, including databases, spreadsheets, APIs, and other data repositories
• Ensure the accuracy, completeness, and integrity of data by performing data validation, cleansing, and normalization procedures
• Collaborate with stakeholders to define data requirements, objectives, and key performance indicators (KPIs) for analysis
• Analyze large datasets using statistical and data analysis techniques to identify patterns, trends, and correlations
• Design and create reports, dashboards, and data visualizations using data visualization tools
• Prepare and deliver regular reports and presentations to communicate findings, insights, and recommendations to management and cross-functional teams
• Manage and update databases, data warehouses, and data repositories to ensure data accuracy, consistency, and accessibility

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

We are looking for a SAP Specialist with the following requirements:

Responsibility:

• Understand business process & needs in SD area
• Analyze requirements and investigate feasibility
• Write good design documents, function specs
• Work closely with SAP technical team
• Collaborate with multiple IT and business group stakeholders
• Write test scripts and complete testing

Experience:

• Must have 5 to 8 years functional
• Business requirement gathering for SD projects
• Basic project management, tracking deliverables
• Coordinate development with developer (onsite and offshore)
• Lead Experience is nice to have

Required Skills:

• SAP SD with EDI
• Extensive RICEF (Reports, Interfaces, Conversions, Enhancements and forms) experience.
• Should have excellent communication, Leadership & Team building skills.
• Strong analytical and Independent handling

InfoCepts is a global leader of end-to-end data & analytics solutions with nearly 20 years of experience, also named as Gartner’s 2020, 2021 and 2022 customers’ choice for Data & Analytics providers. We continue to grow rapidly year over year, now employing more than 1,200 people in offices across the globe. As we have grown, we have stayed true to our mission—to always help our customers stay modern that help them make smart, data-driven decisions. Since 2004, we have deployed hundreds of high performance analytics applications over web and mobile platforms, built several advanced analytics models, processed petabytes of data using Big Data technologies and delivered several high impact business solutions. Driven by our vision of delivering great customer experiences, we are looking for professionals who are passionate about making the world a better place by leveraging the power of data.

Presently we're seeking out a professional in talent acquisition to join our cause in enhancing and reinforcing the talent backbone of InfoCepts, with the aim of enabling customer success through all matters talent related, an indispensible ingredient in supporting other departments in driving the overall business.

In this role, you will also have the opportunity to expose yourself exponentially by supporting colleagues in other functions and be part of the action in experiencing first-hand the criticality of the talent acqiusition function plays.

Roles and Responsibilities:

• Handle the end-to-end talent acquisition spectrum, ensuring best-in-class experience for both candidates and hiring managers
• Research and leverage on understanding of labour markets and manpower laws to create hiring plans and strategies, including to address unique business constraints in the hiring process
• Write job descriptions and post to relevant recruiting platforms
• Communicating with hiring managers to identify future job openings and their technical requirements
• Identify opportunities to improve on local hiring approaches, follow through with recommendations and implementation of adopted recommendations
• Support other departments in manpower-related matters such as preparing candidate profiles for projects recommendations
• Support in administrative duties as assigned

Skills Required:

• Diploma/Degree in Business Management / Human Resources or relevant fields
• Relevant experience in technical recruitment or talent acquisition, either agency or in-house; of at least 3 years
• Work experience in lean organizations, SMEs or start-ups is an advantage
• Track record of hiring for data and analytics roles is a major plus
• Ability to self-start and work effectively under minimum supervision
• Proficient with the recruitment cycle end-to-end from sourcing to selection
• Strong stakeholder management, offer negotiation and candidate retention skills
• Good understanding of open source technology and technical jargon

What You can Expect:

• Unparalleled learning opportunities that will test your mettle and equip you with new skills in Talent Acquisition
• Hybrid work-from-home and return-to-office arrangement
• Expand your professional network within the Tech Industry

If this opportunity excites you, apply with us now!

Position

Data Security Specialist- Data Security and Endpoint Security

Data Security Specialist is a technical Specialist role within the Data Security Services team and will be responsible for managing, administration and supporting the Data Security and Endpoint Security technologies for the bank.

Person will be the technical point of contact for the Run team and the related activities to data security and will be the last level of escalation for the Security specialists in the team. He/She is also responsible for the technical transition and validation of Security services from other regions to Singapore. He/She will be involved in projects and POC’s that may involve security services. He/She works with continuous improvement principles. He/She is equivalent to the Subject Matter Specialist on the technologies within data security.

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France and UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of CA-CIB in Singapore.

Team works in Europe time zones and this role will be aligned primarily to Paris working hours. Flexible rotations are followed based on the nature of duties.

The operational support of the team covers the following technical scope:

• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems. - Email Prevent, Web Prevent, Endpoint Protect,
• Encryption Solutions: Disk Encryption, File and Folder encryption,
• Database Audit Monitoring solutions
• Email and Web Phishing Prevention solutions.
• Vulnerability Management

Detailed Job Responsibilities

The Specialist has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work:

As the Specialist of the team, he/she:

• act as the last level of escalation for the team members
• own Incident, Problem and change management process for the team
• assigns technical tasks and manages delegation
• animates the team to encourage collaboration and sharing of practices
• participates to recruitment process for the team

As the Specialist of his/her scope of activity, he/she:

• is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
• Is the final technical approver for any changes into Data Security systems and is accountable for any technical changes in the environment from a RUN/BAU perspective
• Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
• Participates in global Infra events (like Power down and DR Tests)
• ensures activity is performed in compliance with norms, standards, processes and procedures
• gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting
• ensures documentation is up to date and relevant for use
• lead the continuous improvement initiatives
• responsible to drive and deliver root cause for any high severity issues
• Focus on automation and optimum use of the team to improve efficiency
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

• Work schedule is mainly focused to support Asia and EMEA (Paris) time zone; however, may have to support during non-offce hours for critical incidents or escalation as per the assigned on-call support requirements;
• Rotational Shift schedule is followed;
• Work Hours: 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT).

Qualifications and Profile

Functional

• 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions;
• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
• Knowledge of different domains of IT Security;
• Working & hands-on experience in administering the IT Security Solutions;
• Must have experience in working in similar Production setup in Run (Operations) mode;
• Ability to apply risk based approach while working on assigned responsibilities;
• Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;
• Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;
• Excellent in analytical, communication and documentation skills;
• Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;
• Must have strong understanding of ITIL processes and comfortable working in process oriented environment;
• Ability to work independently and as well as a part of team and is able to work under minimal supervision;
• Should have time management skills and able to manage work in fast moving environment;

Technical

• Hands-on experience on Symantec Data Loss Prevention (DLP);
• Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;
• Deployment, integration and administration experience of various components of Symantec DLP:

- Symantec Endpoint Protect

- Symantec Web Prevent

- Symantec Email Prevent

- Symantec Enforce

• Must have experience in defining, designing and configuring DLP Policies as per the business requirements;
• Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;
• Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;
• Ø Professional Certifications:

- CISSP certified is highly preferred

-Symantec Certified Specialist: Administration of Data Loss Prevention (any version) is highly preferred.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Research and identify potential leads through various channels, including online research, social media, and networking events
• Contact and qualify leads through phone calls, emails, and other communication methods
• Develop and maintain a database of leads and prospects for future reference
• Collaborate with sales and marketing teams to develop effective lead generation strategies
• Analyze and report on lead generation metrics to track progress and identify areas for improvement
• Provide exceptional customer service to prospects and clients
• Attend industry events and conferences to network and generate leads

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Conduct market research to identify customer needs and demands.
• Gather customer feedback on existing products and suggest improvements.
• Create product specifications, use cases, and user stories that outline product features and functionality.
• Stay up-to-date with industry trends, competitors, and new technologies and provide insights on any potential impact on the product.
• Attend conferences, trade shows, and other industry events to showcase the product and gather customer feedback

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Well verse in English and Mandarin.

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Well verse in English and Mandarin.

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Well verse in English and Mandarin.

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Project Manager ‘Green Desk Business Development” in Singapore

PIC to develop a “green product desk/portfolio” for the Asian team:

· Everything related to Virtual Carbon Credit trading( VCC ) : role-out, training, promoting VCC in supporting role to Traders, marketing material, research etc

· Circular economy: support existing Desk in the role out and enhancement of business for products such as slag /secondary Non Ferrous/ additionally other Non Ferrous related scrap etc.

· Biomass: support and take over all project Management on Biomass such as Wood Pellet discussion/ wood chips / off-cut wood trade etc

· Research, find and develop own “green product” ideas and trends for tangible impact on the PL. Including proposals to Management on business plans and possible hiring of necessary traders (if required). Possibly involve or support such trade personally.

General Project Manager tasks:

· E.g. take over Project Managememt Office role to follow-up and support Operating traders during project such as Met Coke Stock and Sale for India. Market research, being counterpart to Germany (Biz development) on contractual and legal questions. Business plan development etc

· Negotiate contracts, pricing, and terms with support from tk traders with clients and suppliers (e.g. Long Term Agreements).

· Ensure that agreements are mutually beneficial and aligned with the company's objectives (compliance etc.).

· Track and analyze key performance indicators (KPIs) to measure the success of business development initiatives.

· Provide regular reports and updates to management.

Lead Generation on new product ideas and business fields:

· Proactively identify and pursue new business opportunities through networking, market research, trade trends, cold calling, and other lead generation activities.

Networking:

· Attend industry events, conferences, and networking functions to establish and enhance the company's presence in the market.

Requirements :

· Project Management experience and skills

· Understanding of Carbon Credit trading

· Able to work in teams

· Cultural awareness

· Fluent in English, German is a plus

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in local academic research area, a focus on NGS products and services will be a plus
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

We are seeking a full-time veterinary medicine specialist for a veterinary practice in Singapore.

- Must have degree in Veterinary Medicine/Science with a veterinary licensure in Singapore and Internal Medicine Specialist or equivalent. At least 7 years of experience in veterinary medicine.

- Competitive salary and benefits package

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

Job Description

The IT specialist will collaborate closely with the Principal Investigators and staff from both the Clinical Imaging Research Centre and the Centre for Translational MR Research at the Yong Loo Lin School of Medicine to ensure seamless IT operations.

Responsibilities

IT System Management & Administration (with support from external vendors)

• Manage and administer Windows servers, including OS installation, basic firewall configuration, security patching, and upgrades. Additionally, oversee the creation of virtual machines and deployment of containers (e.g., Docker), management of user accounts and access.
• Basic administration for Linux systems.
• Maintain network infrastructure, troubleshoot basic network issues, and administer systems/servers within the existing networking infrastructure. Manage computing cluster networks, VLANs, and closed networks for specialized medical equipment.
• Administer information management systems, including medical applications such as Picture Archiving and Communication Systems (PACS), Radiology Information System (RIS), and Laboratory Information Management System (LIMS). Coordinate with external vendors for support and maintenance, including Siemens applications and XNAT.

Responsibilities

Project Management

• Lead and oversee IT projects across both Centres, from planning to delivery.
• Foster effective communication and collaboration among stakeholders throughout the project lifecycle.
• Monitor project progress, identify potential delays or issues, and implement mitigation strategies.
• Manage project budgets and expenses, ensuring projects stay within budgetary constraints.
• Provide regular project status reports to stakeholders.

Responsibilities

IT Administration

• Handle IT budgeting for departmental needs.
• Procure IT products through sourcing quotations, tender calls, and market research.
• Manage vendor relationships, including escalation of issues, maintenance contracts, and warranties.
• Maintain an inventory of IT equipment/assets, conduct yearly verifications, and oversee proper disposal procedures.
• Provide ad hoc technical support, including end-user assistance, printer setup, troubleshooting, and replacement of IT equipment parts. Manage documentation such as SOPs.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or equivalent.
• Minimum 2-3 years of experience in Windows and 1 year in Linux System Administration preferred.
• Familiarity in networking concepts (routing, switching, VLANs, IPv4/IPv6, firewall, TCP/IP) is advantageous.
• Knowledge of LAMP stack (Linux OS, Apache, MySQL, PHP/Python, Java applications) is advantageous.
• Familiarity with OS-level and infrastructure virtualization (e.g., VMware vCenter, vSphere).
• Understanding of DevOps concepts, including containers, is advantageous.
• Strong communication skills with the ability to interact effectively with stakeholders at all levels.
• Self-motivated, able to work independently, and a strong team player.
• Fast learner, highly organized, and positive attitude.
• General knowledge of High-Performance Computing Clusters and scientific software is advantageous.
• Familiarity with XNAT, PACS/RIS systems, and DICOM data archiving/retrieving is advantageous.

Application

Compensation will be based on the candidate’s qualifications and experience.

To apply, please submit your application along with a comprehensive CV containing personal details, academic and employment history, and contact information for two to three referees.

We apologize that only shortlisted candidates will receive notifications.

Founded in 1996, Huabao Flavours & Fragrances Co., Ltd. is the largest Flavour & Fragrance house in China, engaged in the research & development, production, sales and services of tobacco flavors, food flavours, fragrances and food ingredients. Our company in Singapore - Huabao Asia Pacific Pte Ltd is currently looking for dedicated and talented individuals to join the team.

Procurement Manager & Sales Support Specialist

Job Description:

1. Execute purchase orders and contracts, and implement purchase procedures
2. Strong knowledge and skills price negotiation, planning and order process
3. Implement and improve the cost reduction and control plan
4. Develop, assess, and manage suppliers, and maintain their relationships
5. Fill in the relevant procurement form, and prepare the procurement analysis (supplier market dynamics and risks etc) and summary report
6. Familiar with raw materials procurement in flavour or food ingredient industry
7. Collaborate with internal stakeholders to achieve business objectives
8. Prepare in-depth analysis in support of sourcing strategy development

Requirement

1. Degree in international trade, fine chemistry or related fields
2. 3 years + of experience in raw material procurement (chemical/flavour/food ingredient) and foreign trade related work, familiar with general custom clearance procedures
3. Experience and knowledge in strategic buying
4. Familiar with the import and export operation process, and the policies of the customs inspection
5. Must be familiar with import operations such as bonded warehouse and general trade procedure
6. Work proactively & open minded and willing to learn new skill set
7. Good communication skill to persuade and influence both internal and external stakeholders

Job Description

• Initiate for our Product Solutions business growth focusing on sushi & IIoT related solutions
• Formulate & implement product strategy; execute the business plan & support sales to achieve sales budget and mid-term plan
• Support regional offices for expanding the product business through competencies including market penetration, competitor analysis, conducting seminars, workshops & exhibitions
• Engage with 3rd party supplier/SI for turnkey solution and pricing optimization
• Address Techno-commercial product/application-related queries, provide training on the product & feedback market trend/intelligence with HQ
• Support and supervise LCO team to propose & deliver package solution (Sushi package projects including 3rd party gateway, application software On-premise/cloud etc)
• Engage & liaise with LCO team & provide necessary project implementation support (either on-site o remotely) to achieve project milestones inline with the project schedule
• Support on ProSol products packaging to develop viable solution jointly with intra & inter department/division to meet Customer requirements/applications

Requirements

• Diploma/Degree in Electronics/Communication/Networking/IT/Instrumentation
• Minimum 5 to 7 years’ experience in handling products business or managing projects for process industries
• Basic application knowledge in industries as Refining/ Petrochemical/Power/Oil & Gas etc
• Willing to travel in Southeast Asia region including short term stay at customer locations to oversee project implementation
• Basic understanding and experience on Digital communications, IIoT, Field instruments
• Knowledge on various solutions used in industry and commercial. Basic info on telecom & networking is desirable
• Good presentation skills and networking capabilities
• Exposure to sales pursuit experience or implementation of projects with multiple products or 3rd party items packages for industries

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

What the role involves:

• Source for and retain new business with potential customers
• Portfolio management to ensure account profile have a good mix of targets to support company sales strategy
• Maintain strong business relationships with customers for customer retention
• Respond to rates quotation request from network offices for RFQs
• Create and compile sales tender / bid, review pricing with Sales and business units
• Monthly update and maintain the pricing database
• Timely Update and reporting into the Customer Relationship Management (CRM) system
• Follow up on the tender result on submitted bids

Required Qualifications, Skills & Experience:

• Candidate must possess at least Diploma preferably in Logistics/Transportation/Supply Chain or equivalent
• At least 5 years of working experience in logistics/supply chain
• Communicate effectively with Japanese Stakeholders (local team, Regional Headquarters and Global Headquarters) as well as with Japanese speaking clients for effective rapport building
• Must be able to work efficiently and timely to ensure deadlines are met
• Strong analytical, planning, organizing skills and meticulous

Work Location:

2 Changi South Ave. 2 (Nearest MRT: EXPO)

Work week

5-days work week

Summary

At Apple, we believe in the power of technology to enrich people’s lives. Everything we build is designed—first and foremost—with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Our Ad Platforms team applies that belief by delivering ads that contribute, helping people discover content, supporting creators, and protecting and respecting everyone’s privacy. Because when advertising is done right, it benefits everyone.

We are seeking for a Platform Specialist with a real passion for B2B sales to join our Search Ads team to help developers and marketers of all sizes drive discovery of their apps across the App Store by doing advertising the right way. Platform Specialists at Apple are key contributors on the team who have very strong communication and interpersonal skills, are highly analytical, resourceful, customer focused, team oriented, and can work independently to meet revenue and business objectives. You have a proven track record of meeting or exceeding revenue targets in the mobile and app developer space in the Vietnam market with performance type advertisers and agencies by utilizing Apple Search ads.

Key Qualifications

• Relevant years working experience in performance media sales for the Vietnam market.
• Deep knowledge of the Vietnam media landscape and mobile advertising landscape, in particular gaming, productivities & utilities, ecommerce, finance, and/or education (both local and cross-border advertising).
• Extensive background understanding Performance Advertisers’ needs, expectations, their go-to market strategies and how they measure success (preferably in the search and display marketing ecosystem) through client interactions with both mid to senior management.
• Strategic selling aptitude working with performance and display advertisers as well as advertising agencies and is confident interacting with mobile measurement partners (MMPs)
• Strong in collaboration, analytical, prioritization, troubleshooting and problem-solving skills.
• Experience working with data and relaying it in a thoughtful and cohesive manner through effective visualization to help customers grow their business.
• Organized and efficient, with the ability to perform under tight deadlines.
• Ability to focus on the details.
• Excellent verbal and written communication skills which includes effective presentations skills both in person and over video conferencing.
• Extremely professional and have a positive demeaner.

Description

Collaborate with advertisers on the best and most efficient ways to identify opportunities, optimize and maximize their business objectives through our platform Use search and display marketing experience to drive efficiencies and steer advertiser strategy. Build, shape and deliver campaign metrics to help grow the clients' business. Build and nurture a positive relationship with the client, which may include developers, marketers, and advertising agencies. Be an expert of the tools that are built to support the business. Use of internal and external data sets to understand how to best help grow advertisers’ business. Work closely with sales, marketing, research, product, analytical and operational teams to give guidance on what’s moving the industry.

Additional Requirements

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Summary

At Apple, we believe in the power of technology to enrich people’s lives. Everything we build is designed—first and foremost—with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Our Ad Platforms team applies that belief by delivering ads that contribute, helping people discover content, supporting creators, and protecting and respecting everyone’s privacy. Because when advertising is done right, it benefits everyone.

We are seeking for a Platform Specialist with a real passion for B2B sales to join our Search Ads team to help developers and marketers of all sizes drive discovery of their apps across the App Store by doing advertising the right way. Platform Specialists at Apple are key contributors on the team who have very strong communication and interpersonal skills, are highly analytical, resourceful, customer focused, team oriented, and can work independently to meet revenue and business objectives. You have a proven track record of meeting or exceeding revenue targets in the mobile and app developer space in the Vietnam market with performance type advertisers and agencies by utilizing Apple Search ads.

Key Qualifications

• Relevant years working experience in performance media sales for the Vietnam market.
• Deep knowledge of the Vietnam media landscape and mobile advertising landscape, in particular gaming, productivities & utilities, ecommerce, finance, and/or education (both local and cross-border advertising).
• Extensive background understanding Performance Advertisers’ needs, expectations, their go-to market strategies and how they measure success (preferably in the search and display marketing ecosystem) through client interactions with both mid to senior management.
• Strategic selling aptitude working with performance and display advertisers as well as advertising agencies and is confident interacting with mobile measurement partners (MMPs)
• Strong in collaboration, analytical, prioritization, troubleshooting and problem-solving skills.
• Experience working with data and relaying it in a thoughtful and cohesive manner through effective visualization to help customers grow their business.
• Organized and efficient, with the ability to perform under tight deadlines.
• Ability to focus on the details.
• Excellent verbal and written communication skills which includes effective presentations skills both in person and over video conferencing.
• Extremely professional and have a positive demeaner.

Description

Collaborate with advertisers on the best and most efficient ways to identify opportunities, optimize and maximize their business objectives through our platform Use search and display marketing experience to drive efficiencies and steer advertiser strategy. Build, shape and deliver campaign metrics to help grow the clients' business. Build and nurture a positive relationship with the client, which may include developers, marketers, and advertising agencies. Be an expert of the tools that are built to support the business. Use of internal and external data sets to understand how to best help grow advertisers’ business. Work closely with sales, marketing, research, product, analytical and operational teams to give guidance on what’s moving the industry.

Additional Requirements

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are seeking a Customer Service Specialist to join our team and serve as our company's frontline representative. The ideal candidate will possess excellent communication skills, a strong customer-centric mindset, and a passion for delivering exceptional service.

As a Customer Service Specialist, you will be crucial in ensuring exceptional customer experiences for our clients in the Marine and Oil and gas sectors. From order initiation to delivery, you will be the main point of contact, addressing inquiries, providing product information, and ensuring seamless transactions.

Responsibilities:

• Serve as the primary point of contact for customer inquiries.
• Respond promptly to customer inquiries with professionalism, courtesy, and accuracy.
• Assist customers in selecting the appropriate PPE products based on their needs and requirements.
• Process orders, returns, and exchanges efficiently and accurately.
• Provide product information, pricing, and availability to customers as needed.
• Address customer complaints, concerns, and feedback promptly and effectively, striving for resolution and customer satisfaction.
• Maintain accurate records of customer interactions, transactions, and inquiries using our CRM system.
• Stay updated on product knowledge, industry trends, and company policies to address customer inquiries and provide effective assistance.
• Identify opportunities for process improvements and contribute to initiatives to enhance the overall customer experience.

Qualifications:

• Bachelor's degree or any equivalent. additional education or certification in customer service is a plus.
• Previous experience in customer service, preferably in a similar industry or environment.
• Strong interpersonal and communication skills, both verbal and written.
• Exceptional problem-solving abilities and a customer-centric mindset.
• Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Attention to detail and accuracy in data entry and order processing.
• A positive attitude, patience, and empathy when interacting with customers.
• Flexibility to work occasional evenings, weekends, or holidays as needed.

Join our team and be part of our mission to deliver high-quality PPE products and outstanding customer service to our valued customers.

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