☑ Main Con Builder

☑ East – Payar Lebar Square Office Tower

☑ $ 5000 - $ 5500 + High Variable Bonus

☑ 5 Days 9:00am – 6:00pm

☑ MNC Good Benefits & Career Prospect

Job Description

• Oversee full spectrum of HR & admin operations.
• Develop and implement HR strategies aligned with company goals.
• Manage recruitment, onboarding, and employee relations.
• Handle work pass applications and payroll processes.
• Ensure compliance with labor laws and safety standards.
• Oversee office administration, facilities, and vendor management.

Requirement:

• Bachelor’s degree in HR, Business Admin, or related field.
• Minimum 3-5 years of HR experience, with at least 2 years in a managerial role.
• Strong knowledge of labor laws and HR best practices.
• Experience in work pass applications and office admin.
• Experience in the construction industry is preferred.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Yvette, Kam Soo Leng

Registration: R22107492

Job Scope:

Meeting Coordination:

· Set up and schedule meetings, including liaising with stakeholders to confirm availability and polling for suitable dates.

· Prepare meeting agendas, distribute materials, and ensure all logistics are in place.

· Attend meetings, take accurate minutes, and circulate them to relevant parties in a timely manner.

Project Administration & Support:

· Provide administrative support to the Project Director, managing calendars, travel arrangements, and other PA-related tasks.

· Track and manage project timelines, ensuring key milestones are met and any delays or issues are reported.

· Assist in drafting project-related documents, reports, and presentations.

Documentation & Filing:

· Maintain organised and up-to-date filing systems, both physical and digital, ensuring all project documents are easily accessible.

· Ensure proper documentation of project deliverables, including approvals, revisions, and correspondence.

· Implement and manage records retention policies in compliance with organisational standards.

Administrative Duties:

· Handle correspondence, emails, and phone calls on behalf of the Project Director.

· Prepare and process expense claims, purchase orders, and other administrative documentation.

· Manage office supplies and liaise with vendors for procurement.

Staff Onboarding Support:

· Coordinate the preparation of onboarding materials and project files for new staff.

· Assist in scheduling orientation sessions and ensuring new hires are familiarised with relevant team members and office protocols.

· Ensure that all necessary documents, contracts, and compliance requirements are completed and filed appropriately for new employees.

· Coordinate with relevant teams to ensure that workstations are ready for new joiners

Procurement Support:

· Support the preparation of procurement documents as needed for the project.

· Prepare purchase orders, seek approvals, and track the status of orders to ensure timely delivery.

· Maintain accurate records of procurement processes, including quotations, invoices, and payment documentation.

· Ensure compliance with procurement policies and budget guidelines.

Stakeholder Liaison:

· Act as the primary point of contact for internal and external stakeholders regarding project administration and scheduling matters.

· Ensure clear and timely communication between the Project Director and other team members or external partners.

Working Arrangement:

Location: Clarke Quay

Contract Duration: 3 Months

Working Hours:

Mon – Thu: 8.30am to 6.00pm

Fri: 8.30am to 5.30pm

Salary: Monthly Rated

Job Requirements:

· Degree with at least 3-5 years of experience in an administrative or project support role, preferably in the public sector.

· Experience in procurement processes and vendor management is a plus.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and experienced in using scheduling and documentation tools.

· Excellent written and verbal communication skills.

· Strong organisational and multitasking abilities with attention to detail.

EA License No.: 96C4864

Reg. No.: R22110485

Job Description:

• Operate and maintain print-room equipment, including printers, copiers and binding machines
• Maintain inventory of printing supplies and materials
• Operate scanning equipment to digitize documents and store the digital files in the appropriate locations
• Ensure timely completion of print and scan jobs according to requestors’ specifications
• Manage the movement of physical documents, including overseeing handovers and keeping records of the documents’ movements.
• Coordinate with teams or executives to ensure timely dispatch and receipt of documents, as well as handle related operations and logistics
• Collaborate with team members to ensure smooth workflow and timely completion of tasks.
• Perform ad-hoc / additional tasks as directed by the supervisor(s)

Work Schedule:

• Salary: $2390 / month
• Period duration: 6 months
• Location: Upper Pickering Street
• Working Days: Monday to Friday
• Working Hours: Mon to Thurs 8.30 am to 6 pm; Fri: 8.30 am to 5.30 pm

Job Requirement:

• Basic knowledge of printing processes, mail handling and scanning.
• Past work experiences in print-room, scanning, and/or mailroom operations would be an advantage.
• Experienced in using document management software such as Adobe Acrobat, as well as Microsoft Office applications.
• Ability to work efficiently under pressure
• Attention to detail and commitment to quality
• Good communication and interpersonal skills

EA License No.: 96C4864

Reg. No.: R22110485

8:30 AM - 6 PM

Location: Aljunied

Job Responsibilities:

• Manage the full cycle of bulk recruitment activities, from sourcing candidates to onboarding
• Collaborate with hiring managers to understand staffing needs and develop job descriptions
• Conduct mass recruitment campaigns, including job fairs, walk-in interviews, and recruitment drives
• Source candidates through job portals, social media, and other recruitment channels
• Screen resumes, conduct initial interviews, and shortlist candidates for further evaluation
• Coordinate interview schedules, assessments, and background checks
• Maintain a candidate database and ensure proper documentation throughout the recruitment process
• Handle the onboarding process, ensuring a smooth transition for new hires
• Track recruitment metrics and generate reports on hiring progress, turnover rates, and recruitment costs
• Maintain compliance with employment laws and company policies during recruitment activities
• Support employer branding initiatives to attract a wide pool of candidates

Requirements:

• Diploma or Bachelor’s degree in Human Resources or related field
• 2-3 years of experience in mass/bulk recruitment, with exposure to high-volume hiring
• Strong knowledge of recruitment processes and Singapore labor regulations
• Experience with recruitment platforms (e.g., JobStreet, LinkedIn, Indeed)
• Excellent communication, organizational, and time management skills
• Ability to manage multiple recruitment campaigns simultaneously and meet deadlines
• Strong interpersonal skills and ability to engage with diverse groups of candidates
• Familiarity with employer branding and recruitment marketing is a plus

Interested candidates please WhatsApp me at 8779 6100 or send in your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

About Us

Founded in 1983, Sing Brothers Hardware Pte Ltd is an established importer and distributor of top-quality industrial supplies worldwide from diversified sources. We have been serving the hardware, building, construction, marine and offshore sectors for more than 40 years.

Job Summary

As the company’s HR & Finance Manager, you will take responsibility for all HR & Finance functions. You are responsible for all aspects of financial management including corporate accounting, regulatory and financial reporting, budget and forecast preparation, as well as compliance to internal control policies and procedures. This role requires a blend of administrative, financial, and organizational skills to ensure the smooth running of the business.

Responsibilities:

· Handle full sets of accounts, including monthly and annual closing as well as preparation of financial statements (e.g. income statement, balance sheet, cash flow statement) and monthly management reports.

· Maintain accurate vendor records, including contact information, payment terms, and credit limits. Monitor accounts receivable aging, manage credit control.

· Perform bank reconciliations including but not limited to invoice and payment processing.

· Oversee year-end stock-take and audit. Coordinate with external auditors, vendors and bankers as needed.

· Oversee tax planning and compliance.

· Ensure accurate and GST reporting, complying with local regulations.

· Management of treasury operations including cash flow, credit control, foreign exchange management, banker's guarantees and trade financing (Import & Export LC).

· Oversee full spectrum of HR functions, such as payroll, reimbursement and recruitment.

· Ensure compliance with statutory reporting and filing requirements e.g. CPF, IRAS, MOM, and other government-related claims as well as administering work pass application/renewal.

· Advise the company on all financial matters and support growth strategies of the company, including financial forecasts and overhead costs.

· Identify opportunities to streamline or digitalize the company’s operations whether via accounting automation, transformation initiatives or accounting tactics to better enhance efficiency.

· Undertake additional duties when necessary.

Your background:

· Degree in Business / Accounting / Finance / ACCA / related qualifications.

· Minimum 3 years of related working experience.

· Proficient in SAP and Microsoft Office applications.

· Experienced in financial consolidation and audit processes.

· Strong accounting knowledge and application of Singapore Financial Reporting Standards.

· Able to work independently, meticulous and possess strong analytical skills.

We regret that only shortlisted candidates will be notified.

• Analyse data and intel on competitor landscape and customer demand to identify sales opportunities.
• Communicate and review sale teams' sales performance metrics against key performance indicators.
• Conduct negotiation of sales agreements.
• Develop actions for clients' requests that deviate from signed sales agreements.
• Develop consultative selling methods to identify clients' needs.
• Develop measures to enhance client retention based on customer data and purchasing behaviour.
• Develop measures to strengthen client portfolio based on client segmentation.
• Develop sales strategies to align with client segmentation, competitor analysis and overall strategies.
• Develop upselling techniques.
• Handle complex customer enquiries.
• Lead follow-up with clients to close sales.
• Manage sales channels and database of sales leads.
• Participate in relevant industry events for networking.
• Prepare and present sales proposals to clients.
• Propose recommendations to form and allocate sales teams.
• Propose sales channels and network expansion plans.
• Qualify sales leads.
• Relay customer feedback and market sentiments to internal stakeholders to enhance products and services.
• Review recommendations of products and services to match clients' needs.
• Support official responses to client dissatisfaction of products and services delivery.

Job Scope:
Man the reception counter in the General Office.

• Answering phone calls and attending walk-in enquiries/requests from students, visitors and suppliers in the General Office.
• Maintain sickbay records and taking care of students at sickbay. including early dismissal of students due to medical reasons
• Manage lost and found items
• Update staff contact list and movement chart
• Send/Mail letters and documents to students and parents
• Tidy and maintain cleanliness around the reception area
• Assist with paperwork for any student-related activities and events
• Data entry on the computer
• Perform other related administrative duties as required (Eg. track bus requests, booking of facilities, filing, etc.)
• The job scope may be reviewed from time to time as part of overall resource planning and deployment

Qualifications & Skills:

• Minimum Singapore-Cambridge General Certificate of Education (GCE) Normal (Academic/Technical) level (3 subjects including English)
• At least three (3) years’ experience as Receptionist with administration experience in a school environment.
• General computer skills (Microsoft Office applications)
• Basic knowledge of first aid

Duration of service:

From 16 December 2024 to 15 November 2025

Working hours:

· Mondays to Fridays: 7.00am to 4.30pm inclusive of 1-hour lunch break

· Service is not required on Saturdays, Sundays and gazetted public holidays.

Salary:

- $2390 (from 16 dec 2024 to 30 june 2025)

- $2580 (from 1 july 2025 to 15 nov 2025)

EA License No.: 96C4864

Reg. No.: R22110485

An Establisted Shipping Company based in Singapore & China is looking for Accounts Assistant

• Min Diploma in Accounting

• Responsible for invoicing / partial accounts

• Experience in Shipping Industries will be advantage

• Knowledge of QuickBooks is preferred

• Committed & Meticulous with an eye for detail

• Dedicated & hard working

• New school graduate are welcome to apply

Responsibilities:

• Assist the bakery team in the preparation of pastry
• Executive and maintain consistent recipes and presentation
• Follow proper handling and right temperature of food products
• Handle equipment in a safe and proper manner
• Maintain workstations are clean and tidy with proper hygiene
• Minimize the wastage and spoilage of ingredients
• Ensure proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the manager

Requirements:

• At least 1 year of relevant experience
• No experience applicants are welcome to apply
• Willing to learn and have a strong passion for baking
• Able to work independently with minimum supervision
• Comfortable working in a fast-paced environment
• A valid food hygiene certificate will be an advantage

Job Description:

• Registers clients, as appropriate to clinic operations

• Answers WhatsApp messages, inquiries from clients and others; answer calls as appropriate, and/or schedules appointments

• Respond to clients queries.

• Arranges logistics for prescribed tests

• Supports day-to- day unit clinical and administrative operations.

• Dispensing plans for the clients

• Payment collection

• Obtains and verifies client billing information, processes patient accounts, and maintains records.

• Assisting practitioner in procedures - training will be provided

• Assists in maintaining the cleanliness and serviceability of the clinic

• Process billing, and payments using card terminals and maintain product stocks.

Requirements:

- No age limitation

- Nursing experience preferred

- Able to operate MS Word, Excel (training on using clinical software will be provided)

- Possess great ability to communicate and relate with other people

- Willing to learn and willing to receive constructive feedback

- Have the passion to help others

Clinic operating hour 9am-5pm Monday to Friday.

Clinic is located at City Hall MRT

· Handle AR (including collection), AP & GL

· Handle inventory and stock take

· Manual update accounting records for AR

· Assist in reporting and other administrative matters.

· Maintain and manual update accounting records

· Maintain record of all communications with the customer

· Other ad-hoc duties as assigned

With at least Five years working experience in Multi - National Companies Preferred with pleasant personality.

Responsibilities:

• Loading and unloading cargoes from and to the containers
• General warehousing and housekeeping duties
• Responsible to complete the job process from Inbound to Outbound
• Ensure that the administration work that goes along with the processes are conducted in a proper manner
• Ensure proper records and for the stock/cargo kept in the warehouse
• Working together with Warehouse Coordinator to run the day to day operations
• Ad hoc work as and when may be assigned

Requirements:

• Be proactive towards clients and staff
• Possess high integrity and strong commitment
• A good team player and yet able to work independently
• Able to work on Saturdays for half day
• Working hours: Monday - Friday, 9am - 6pm, Saturday, 9.30am - 6pm
• Location: Toh Guan

This is a contract assignment of minimum 6 months

How You’ll Make an Impact

• Support the HR team in the implementation of Regional HR Strategy in Asia Pacific

• Handle HR communication activities across the region, eg, Sharepoint pages, communication materials and slides, etc

• Review internal HR policies within the countries across the region to achieve standardisation

• Support local HR activities to enhance employee engagement and talent retention

• Interact and work with multiple stakeholders on various HR initiatives

• Support on administrative tasks related to daily, operational HR activities according to predetermined guidelines and procedures for assigned organizations.

What You Bring

• Undergraduate in HR, Communication, Business or related field

• Excellent interpersonal and communication skills

• Strong command of MS Office (e.g. Excel, PowerPoint)

• Has strong problem-solving and critical thinking skills

• Self-motivated individual with initiative and self-directed working style

• Passionate about working on regional HR initiatives and topics

• Eager to learn and work in a multi-cultural environment

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

☑ Well established Construction company
☑ Salary: $3300 - $4000
☑ Working Location: East region, near MRT
☑ Working Hours: Mon - Fri, 9am – 6pm

Responsibilities:

• Full spectrum of recruitment, performance management, employee relations, and more.
• Manages company policies and labor laws.
• In-charge of training and development programs for employees.
• Organize activities and initiatives to promote employee satisfaction and well-being.
• Handle various HR-related tasks as needed.

Requirements:

• Minimum Diploma in Human Resource or a related field
• At least 2-3 years of relevant experience in Human Resource
• Familiar with Employment Act
• Preferred to have working experience in Construction Industry

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Overall in charge of the company's HR & Accounts Work and general day-to-day office administrative duties.

Report directly to the Director.

Fresh graduates are welcome!

Accounting Responsibilities:

• Verifying suppliers invoice, intercompany transaction
• Preparation of invoices, Purchase Order, Payment Voucher and Cheque Payment to Supplier
• Checking, verifying and processing expenses claimed by staffs(Petty Cash)
• Monitoring cash flow, and aging report
• Daily bookkeeping
• Monitor A/R & A/P
• Profit Balance Loss
• Xero software knowledge would be advantage

HR Responsibilities:

• Assist with foreign employee related queries
• Assist with preparation and issuance of Appointment Letters
• Assist with Payroll
• Arrangement of Employee Team Bonding Event
• Infotech knowledge would be advantage

Administrative Responsibilities:

• Handle company confidential documents
• General administrative duties
• Assist with marketing tools such as Facebook, Instagram

Requirements:

• Proficient Microsoft Office(Word,Excel)
• Able to work independently and multi-task efficiently
• Positive work attitude and display initiative to resolve problems independently

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Roles & Responsibilities

1、Assist the president in key account relationship maintenance

2、Business customer development to promote repeat sales orders

3、Conduct product training for customers and organize product briefing sessions

4、Assist the president to collect market information and conducting product data analysis and cooperating with the marketing department for marketing activities

1、协助总裁做好大客户关系维护工作

2、业务客户开发，促进重复销售订单

3、对客户进行产品培训，组织产品说明会

4、协助总裁收集市场信息，进行产品数据分析，配合市场部开展营销活动

Job Requirement:

1、Experience working in key account relationship development

2、Sensitive to the market, love sales work, passionate, positive mindset

3、B2B work experience is best

4、Business marketing specialization requirement

1. 有开发大客户的工作经验

2、对市场敏感，热爱销售工作，有激情，心态积极

3、有B2B工作经验者优先

4、企业营销专业化要求

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Job scope

Perform general administrative duties such as bank-in cheques, filing, controlling and maintaining of documents, mailing of documents

Perform IR21, IR8A for workers

Monitor and follow up on staffs’ probation, confirmation, appraisal or promotion

Office admin support and general administration such as air ticket purchase, accommodation and transportation arrangement

Performance Appraisal and implement company handbook

Organize company events/team bonding activities

Handle Petty cash claims

Administration and execution of HR functions including Recruitment & Selection, Compensation & Benefits, Payroll Administration, Performance Review, Training & Development, Employee Relations and Orientation Program.

Renew company licenses

Application/Renewal of Permit and Passes for workers and office staff.

Handle Payroll & Leave Application Matters (Calculating attendance/timecard of workers and key in system)

Prepare warning letters for workers/office staffs etc.

Other Ad-Hoc Duties.

☑ Well established Construction company

☑ Salary: $5000 - $5500

☑ Working Location: East region, near MRT

☑ Working Hours: Mon - Fri, 9am – 6pm

☑ Experience in BCA Builder Licensing

Responsibilities:

• Manages all HR functions, including strategy, recruitment, employee relations, performance management, payroll, benefits, work pass administration, training, and office management.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 2-3 years of relevant experience in Human Resource.
• Professional HR certification (e.g., SHRM, CIPD) is an advantage.
• Minimum of 5-7 years of HR experience, with at least 2 years in a managerial or leadership role.
• Experience in managing work pass applications, foreign worker regulations, and office administration is
  preferred.
• Strong knowledge of labor laws, employment regulations, and HR best practices.
• Preferred to have working experience in Construction Industry.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Contract for Service

To assist with data entry, admin duties.

Workplace: Playfair Road, Taiseng. 5 Mins walk from Tai Seng MRT.

Meals provided

$12 per hour

8 hours per day including 1 hr break

For a period of up to one month

Job Description:

• Prepare experimental setups for all lab activities and trial theexperiments and modify the experiments, when required, prior to the Science curriculum/enrichment lessons and Science CCA.
• Prepare additional apparatus for teachers who wish to carry out additional Science activities and be on hand to help out during Science Workshops conducted by the school.
• Assist with the purchase of materials required for experiments forboth Science curriculum lessons/enrichment and Science CCA in alignment with budget requirements.
• Ensure and maintain the cleanliness of the two Science Labs.
• Conduct stock-taking of all apparatus and resources belonging to the Science department at least twice a year.
• Maintain a logbook for entry of classes into and out of the Science labs.
• Maintain a logbook for entry of any broken/condemnation of apparatus and chemicals for the Science labs.
• Preparation of the Outdoor and Indoor Hydroponics/Urban Farming Facility for planting and harvesting followed by cleaning of the facility in preparation for the next harvest.
• Monitoring of the Science Ecological Gardens and assist in replacement of plants where required.
• Maintanence of the Laboratory Aquariums (which includes thechange of water and assist in replacement of plants and livestock where required).
• Prepare materials and tools required for makerspace recess activities and workshops
• Manage and maintain makerspace equipment, including 3D printers, digital cutters and other tools.
• Provide technical support and assistance to makerspace users regarding equipment operation and troubleshooting.
• Maintain a clean, organized, and safe working environment within the makerspace.
• Support in miscellaneous administrative school matters required by the HOD/LH Science/School Admin.
• May also be deployed to help other departments in the school or school events/activities, should the need arise.

Work Schedule:

• Monthly Salary: $2600/Month
• Contract Period: From 1 Jan 2025 to 31 Dec 2025
• Nearest MRT: Seng Kang
• Working Hours:

 Mondays to Thursdays: 7:30am to 4:45pm, inclusive of 1 hr lunchbreak

 Fridays: 7:30am to 4:15pm, inclusive of 1hr lunch break

 Service not required on Saturdays, Sundays and gazetted publicholidays

Job Requirement:

• Basic knowledge of IT applications (e.g. MS Word and Excel).
• Able to multi-task and able to handle a fast paced environment.
• Preferably at least 3 years of working experience in a school environment and have some basic knowledge of laboratory, chemicals and apparatus.

EA License No.: 96C4864

Reg. No.: R22110485

Core Responsibilities:

A. Recruitment

- Planning with the respective HODs to ensure there is sufficient manpower to meet current and future needs

- From sourcing to onboarding of selected candidates

B. Training & Development

- Planning with the respective HODs to ensure that Staff possess sufficient and relevant skillsets required to meet current & future needs

- Develop training programs and ensure staff attends the required training

- Liaise with internal and external parties to ensure training and development are carried out effectively and efficiently across the Company

- Liaise with the Company’s business partners (Poly, Crestron, etc) to ensure that we have the required certifications of skillsets and achieve Partner status

- Submission of Government Training Grants and Subsidies as and when required

C. HR Operation

- Maintain and improve the HRM system

- Supervise the HR executive for daily HR operation (statutory submission, employment pass, etc)

- Prepare & present monthly HR report

- Create a positive and cohesive working environment

- Recommend HR process improvements

Education Qualification:

- Minimum Diploma in Business/Human Resource or relevant

Experience:

- Minimum 2 years in the full spectrum of Human Resources duties

- Minimum 2 years’ experience with recruitment

- Experience working in a company with staff strength between 20 to 80 pax

- Experience in construction, system integrator for any industry (Oil & Gas, IT, M&E, etc) would be an added advantage

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..