As the Closer in the Sales Account Executive position at Programmer Force (pvt) Ltd., your primary responsibility is to finalize deals and onboard potential customers within the technology and software development sector, with a focus on RegTech and KYC/AML/KYB solutions. You'll leverage your sales expertise to convert qualified prospects into loyal clients, bridging the gap between Marketing and Sales teams. Your success depends on understanding client needs, articulating value propositions, and adeptly closing deals. By employing various sales strategies, negotiating terms, and ensuring client satisfaction, you'll drive revenue growth and foster long-term client relationships in the regulatory technology landscape.

Responsibilities:

• Take ownership of closing deals and securing commitments from potential clients within the technology and software development sectors.
• Collaborate with the Marketing and Sales teams to understand client needs and tailor solutions accordingly.
• Manage and nurture client relationships throughout the sales process, ensuring a seamless experience from prospect to customer.
• Utilize sales techniques and negotiation skills to overcome objections and finalize agreements with prospective clients.
• Coordinate closely with internal stakeholders to streamline the closing process and address client concerns effectively.
• Maintain a deep understanding of Programmer Force's products/services and effectively communicate their value to clients.
• Provide regular updates and reports on sales activities, pipeline status, and revenue forecasts to senior management.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.

Experience and Qualifications

• Proven experience in a sales role, with a track record of success in closing deals and driving revenue growth within the technology sector.
• Strong proficiency in sales techniques, negotiation strategies, and objection handling,
  particularly within technology-focused industries.
• Extensive background in selling to technology-driven organizations, with a deep understanding of client needs and pain points in the software development space.
• Demonstrated ability to convert leads into loyal clients, with a focus on delivering exceptional customer service and building long-term relationships.
• Proficiency with CRM software (e.g., Hubspot) and sales tools to manage pipelines, track activities, and optimize performance.
• Excellent communication skills, both verbal and written, with the ability to convey complex ideas and solutions in a clear and compelling manner.
• Bachelor's degree in Computer Science, Marketing, Business Administration, or a related field.

Great to Have Experience and Qualifications:

• Experience in a closers role within the technology sector, with a strong track record of exceeding sales targets and driving revenue growth.
• Familiarity with software development processes, coding practices, and industry standards, enabling you to understand client requirements and tailor solutions effectively.
• Comfortable with sales cycles ranging from 3-9 months, with the ability to navigate complex deal structures and decision-making processes.
• Knowledge of reseller/system integration channels in cybersecurity or identity management solutions, providing insights into additional revenue streams and partnership opportunities.

Example Objectives:

Success in the Sales Account Executive role in the Closer's role is measured by metrics such as revenue generated, deal closure rates, and client satisfaction scores. Meeting or exceeding sales targets, expanding the client portfolio, and driving repeat business are key indicators of success, along with contributing to the overall growth and profitability of Programmer Force (pvt) LTD. 

#pf

Are you a recent graduate (0-3years) excited to dive into the world of testing and development? We’re looking for dynamic individuals to join our Research & Development Engineering team as an Engineering Assistant. Reporting to the Test and Lab Manager, you’ll play an important role in our prototype building, testing, and troubleshooting activities for power supplies.

Key Responsibilities:

• Prototype Building & Assembly: Lead the assembly of PCBA prototypes and power supplies.
• Component Management: Prepare and manage electrical and mechanical components for prototype building.
• Testing & Troubleshooting: Perform basic functional tests, EMI/EMC tests, and troubleshoot power supplies.
• Inventory Management: Oversee R&D electrical and mechanical component inventories, product samples, and lab consumables.
• Equipment Maintenance: Ensure the maintenance of equipment for daily tasks.
• Documentation: Prepare necessary documents for laboratory and equipment needs.
• Ad Hoc Support: Assist with occasional tasks assigned by the company.

Why Join Us?

• Innovative environment: Work on cutting-edge projects in a collaborative setting.
• Career growth: Opportunities for professional development and career advancement.
• Engaging work culture: Activities and a work environment that is employee-centric

Essential Duties and Responsibilities:

• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines.
• Learns how to document work and maintain study documentation and laboratory records.
• Learns how to use laboratory equipment and software appropriate for assigned tasks.
• Learns to carry out testing on all aspects of work and calibration of equipment in the respective section when necessary.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Learns to perform the duties of a Quality Officer for the section
• Attends and participates in project meetings.
• Learns to perform peer review of data.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Contributes to a cohesive team environment. Plans individual workload in coordination with team members.
• General laboratory work like sample receipt and registration, preparation of sample bottles and helping to maintain cleanliness of laboratory, equipment and apparatus.
• Maintains a clean and safe laboratory work environment.
• Conducts all activities in a safe and efficient manner
• Assist the Lab Manager/Senior Chemist in all aspects of work in the respective section.
• Demonstrate and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.

As a HR Intern with a focus on recruitment, you can learn and contribute to talent acquisition by building talent pools, maintaining community engagement, and leveraging digital tools and social networks. You will work closely with the HR and recruitment teams to help source talent and assist with various aspects of community management, gaining invaluable experience in the recruitment process. 

Key Responsibilities: 

• Conduct market research to identify where potential candidates can be found, effective engagement strategies, and stay updated on industry trends.  

• Build and maintain talent pools for a specific role ensuring a robust candidate pipeline across multiple platforms and networks.  

• Engage potential candidates through various channels (emails, social media, phone calls) to assess their interest in available positions and inform them about job opportunities. 

• Collaborate with the HR team to develop engaging social and digital content that enhances employer branding and attracts candidates.  

• Generate referrals by encouraging candidates and employees to recommend qualified individuals through Xcellink employee referral program.  

• Analyse and report on sourcing strategies, focusing on conversion rates and identifying opportunities for process improvement.  

• Engage with candidates and influencers on social networks (e.g., LinkedIn, Facebook) to build relationships and maintain active community interactions.  

• Utilize a combination of enterprise software and social networking tools to streamline recruitment processes and effectively track candidates.  

• Coordinate with internal teams to address specific community inquiries and ensure alignment across departments.  

• Collect feedback from social communities to support continuous improvement in the recruitment process and organizational workflows.  

• Currently pursuing or holding a bachelor’s degree/Post Graduate Diploma in Human Resource or a related field. 

• Strong verbal and written English skills, with the ability to create engaging content for social platforms. 

• Proficiency in using social media and digital insights to create relevant and engaging recruitment content. 

• A self-driven, commercially minded individual with a focus on achieving recruitment goals. 

• Enthusiastic, proactive, and detail-oriented with a “can do” attitude, capable of working with people at all levels. 

• A solid understanding/ or exposure of IT and how they can support recruitment efforts. 

Why Join Us? 

• Gain hands-on experience in recruitment and talent acquisition. 

• Opportunity to work with dynamic teams in a fast-paced environment. 

• Develop your skills in candidate sourcing, community engagement, and digital recruitment strategies. 

This is an exciting opportunity to grow your career in HR and recruitment while contributing to the talent strategy of a forward-thinking organization. If you're excited about connecting talented individuals with opportunities, we’d love to have you on board! Apply today to kickstart your career in HR and recruitment. 

• Responsible for the availability and proper functioning of infrastructure and real estate. You are responsible for the planning, awarding and management of trades, repairs, conversion/new construction measures and building security for all sites in APA w/o China
• Search for new lease locations and support the property management during lease negotiations.
• Coordinate relocations and restructuring of work areas as well as the planning and implementation of maintenance and repair work.
• Responsible for planning, monitoring, controlling and optimizing property-related costs and budgets.
• Develop standards for the use and equipment of office, production, development, logistics and assembly areas and initiate, monitor and implement measures and projects to achieve strategic corporate goals.
• Introduce suitable tools and processes in the areas of project management, energy management, space management, relocation management, maintenance, visitor support, building cleaning and security.
• Develop and implement strategies to improve efficiency and cost savings. This also includes monitoring energy consumption and environmental impact.

• As Regional Head of HR you will build up the HR organization in Asia Pacific and can expect exciting tasks and a wide range of personal and professional development opportunities in a dynamic team and a highly attractive market environment, both during the reorganization phase and in the future.
• Together with your team, you will actively shape the development of the business together with the respective management and identify needs for HR topics at an early stage, which you will work on independently.
• With your experience, you will work on all HR-relevant issues and support the business on the HR side and win others over to your ideas.
• You act holistically by keeping an eye on the perspectives of all stakeholders and implementing issues professionally and sustainably.
• You will work closely and trustingly with specialist departments, employee representatives and the HR community, embedded in a matrix organization.
• You will work in global projects, plan and manage your areas of responsibility independently and implement them successfully.
• You will ensure continuous coordination with all internal and external stakeholders and ensure a high level of transparency regarding the project status.
• You will be responsible for initiating, developing and implementing HR processes, strategies and initiatives for the region and steer external provider (e.g. for payroll).
• You will also prove the ability to partner with groups to increase retention, build employee relations and drive employee engagement.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Support the reservations team to ensure all key KPIs are met and maintained including conversion, abandoned call rate and call quality assurance.
• Supporting & Handling Email Reservations
• Taking Internal & External calls follow LISTEN/LQA Standard
• Perfect Arrival Check
• Rate Loading
• Ensure travel agency commissions, reservations sales conditions, profile tracking and guest recognition is checked, completed and updated accordingly
• Maintain high level of performance within the reservations guest experience, including training and support for the reservations team and liaison with operational teams.
• As instructed by the Director of Reservation Sales, maintain and update reservation systems with accurate tracking and rate information to all distribution channels.
• Ensure that a “RevPRO culture” is spread in the hotel, through regular liaison with operational
• Manage rooming lists, corporate bookings, and crew blocks as required
• Travel Agent Commission Reconciliation

• Assist the Chief Engineer and/or Maintenance Officer to issue Work Orders / HotSOS to Duty Engineers and Technicians.
• To compile all hardcopies of Daily Activities, Meter Readings and Maintenance Report and transfer in engineering e-folder.
• Preparation and submission of Monthly Maintenance and Utilities Report.
• Check the work load and efficiency of various sections.
• To monitor and update Maintenance Schedule for both in-house Engineering Team and outsource Contractors on daily basis.
• Ensure Duty Personnel and Vendors carry out the Room Preventive Maintenance (RPM) and the Periodic Plant Maintenance (PPM) works according to the scheme and schedule.
• Filing of Vendor’s Service Reports, Invoices and other documents.
• To assist Chief Engineer and/or Maintenance Officer on Licensing and Maintenance Contracts expiry and renewal.

As a Human Resources Intern at Louis Dreyfus Company, you will be supporting the team on HR operations and process improvement projects, as well as our early career program. This internship is designed to provide you exposure to a wide range of HR functions, from recruitment, onboarding to employee relations. You will work closely with HR professionals, gaining hands-on experience and practical knowledge that would be valuable for your future career in Human Resources.

Internship duration:

• Between Jan to Jun 2025

Main Responsibilities:

HR Operations:

• Prepare HR-related documents such as employment contracts and certification letters
• Maintain and update HR records and files, ensuring confidentiality and data accuracy
• Assist in the smooth onboarding process for new employees as well as exit process for leavers
• Support on annual processes such as income tax filing and data integrity checks

Employee engagement and development:

• Coordinate and execute HR events related to employee engagement and wellbeing, such as creation of promotional posters and awareness campaigns
• Coordinate and plan learning and development programs that would address learning needs of employees

Recruitment:

• Support the early career program from coordinating of campus fairs, to arranging and participating in candidate interviews and assessment
• Identify suitable channels and networks for collaboration opportunities with universities for campus outreach events

HR Projects:

• Review and propose changes to employee onboarding/offboarding processes, as part of HR process improvement
• Review HR policies for Singapore and Malaysia for the creation of employee handbook and guidelines
• Conduct research on trends in learning and development, talent attraction and employee engagement that could implemented for the company

Requirements:

• Strong communication skills and interpersonal skills
• Excellent organizational skill and attention to detail
• Ability to maintain confidentiality and handle sensitive information with discretion
• Proficient in Microsoft Office suites, and knowledge of graphic design tools (Canva) would be a plus

Job Responsibilities:

• Ensure all shipments reach our store on time.
• Practice customer service when interacting with other companies and clients and see to it all external parties receive a positive interaction with the company
• Verify all incoming shipments to be accurate by comparing the invoice to order and ensuring all goods are in acceptable condition
• Accurately package, label and weigh items to be shipped and ensure proper shipment method and shipping charges
• Work with team members to see that all documents are handled promptly, and goods are shipped and stored properly
• Ensure accurate data is captured in the transport management system (Des/ITM)
• Tallying /Tracing of import cargoes
• Perform inbound receipts/checking and other related activities
• Liaising with our LSP (Haulier, Sagawa) and other office personnel
• Reconciliation external warehouse inventory
• Keeping the records and documentation
• Data entry (MVBC) and other ad-hoc duties as assigned by the superior.

Sales and Stock Management

1. Ensure appropriate stock levels at subsidiary, internal and external retail network.
2. Ensure adequate and timely product deliveries.
3. Fully utilize the available market stock to maximize fluidity and revenues.
4. Monitor deliveries and communicate with headquarters to ensure proper product supply.
5. Consolidate and coordinate requests on delivery of all boutiques/wholesale to HQ.
6. Monitor stock health in internal and external retail locations.
7. Work with boutique managers to plan and execute allocation, achieve quantitative and qualitative goals, and ensure that client requests are adequately addressed and fulfilled.
8. Work in close cooperation with the distribution network in order to develop strong relationships with partners.
9. Advise, guide, control and report the operations of retailers, their business development and results. Intervene and follow-up on key issues, prospects and motivate retailers in order to secure their adhesion to the brand and its corporate values and to ensure their business growth and continuous profitability.
10. Ensure that sell-in and sell-out objectives are met at all times.
11. Manage the efficiency of the logistics and warehouse coordination
12. Help to prepare yearly budgets, latest estimates and ad-hoc reporting and statistics.
13. Ensure that the sales and revenue of the brand is maximized at all times.
14. Monitor staff purchase and staff loan.

 ​​Sales & Distribution Reporting

1. Prepare timely and accurate analysis and reports on sales, distribution and product, according to the management’s requirements.
2. Prepare information and presentations for internal and external meetings for the management.
3. Regularly assess the market situation, developments and trends.
4. Provide regular market reports to the management (incl. sell-in and sell-out figures).
5. Update distribution network information on the Internet and Sugar database at all times.

Administration & Others

1. Corporate compliance: follow the rules of corporate compliance defined by the company strictly and at all times.
2. Attend and participate to sales meetings, product seminars, trade shows and other meetings as reasonably instructed by the management.
3. Keep a presentable and self-motivated attitude at all times.

OVERVIEW

At CNBC, we offer TV packages on the global economy and international business to the business channel of China State Broadcaster. We are looking for a News Assistant to join our team and help our reporter create Chinese-language content.

In this role, you will provide editorial support to our show production teams, focusing on Chinese content for CCTV platforms. Your tasks will include assisting with research, cutting and logging videos, building graphics, basic segment production and guest booking. You will start learning about Asian business and markets, and the fundamentals of journalism, and you will have opportunity to work on CNBC Asia Pacific’s live English TV programming.

This role is ideal for candidates starting a career in journalism and TV news production, with keen interest in business and current affairs. Strong candidates include those pursuing degrees in journalism, communications, media, business or economics.

KEY RESPONSIBILITIES                                                                                                      

• Collaborate closely with teams in China and Singapore to ensure all content is broadcast-ready
• Translate, coordinate and verify scripts between Chinese and English languages accurately
• Work with video editors to cut videos and ensure content aligns with scripts for CCTV reports
• Create graphics and data boards using CNBC’s in-house applications and coordinate with Graphics team to generate high-quality visuals that supplement news stories
• Produce accurate interview transcripts in Chinese language for CCTV reports
• Draft short pitches in Chinese language for CCTV
• Conduct research on stories as required
• Assist the reporter with logistics, guest coordination, and post-filming editing for outside filming assignments

Recruitment and Onboarding: Manage the end to end recruitment process, including sourcing, interviewing, and offering.

Employee Lifecycle Management: Handle employee processes from onboarding to offboarding, including contract management and exit procedures.

HR Vendor Management: Liaise with external HR vendors, ensuring contracts and services are effectively managed.

HR Record Data Analytics: Keep employee records up to date to ensure data integrity; Track and analyze key HR metrics, provide data-driven insights to inform HR strategies and decision-making.

Learning and Development: Support the administration of learning and development programs. Coordinate training sessions and help manage career development initiatives.

Performance Management: Assist in the performance review process.

HR Initiatives and Projects: Provide support for various HR projects and initiatives. Contribute to improving HR policies, processes, and the overall employee experience.

• Reporting and updating of daily KPI for ASEAN
• Managing and resolving customers complaints
• Collating and updating of various logistics information (Warehouse productivity, stock ageing, costs etc)
• Verifying invoice cost on warehouse, inbound/outbound cost
• Verifying ad-hoc cost for shipment invoices (DHL/Fedex)
• Updating and summarising incoming shipment report, inbound movement report and outbound shipment report
• Requesting for quotations from freight forwarders for both import and export shipment
• Cycle Counting using SAP to check physical stock using warehouse counts
• Coordinating monthly billings and subsequently hosting monthly department meeting
• Communication and coordination with leading logistics service providers and warehouse employees
• Other ad-hoc tasks may assigned

You will work closely with the HR Business Partner to provide support in a variety of HR and office-related administrative tasks.

HR Administration

• Handle onboarding and exit processes, coordinate with various department
• Employee Insurance movement, submission of addition and deletion when required
• Provide support and manage Intern/Temp staff recruitment process not limited to job posting, liaising with Institutes, interview scheduling and contracts preparation
• Perform monthly overtime calculation for Intern/Temp Staff
• Prepare onboarding or corporate gifts for new joiners and recruitment drives
• Coordinate and support on HR projects, events, meetings and training seminars
• Proactive and active engagement in staff welfare activities

Office Administration

• In-charge of general office administrative support
• Requisition for business cards, event name tags, office supplies and weekly fruits supply
• Check, verify and process invoices related to HR Admin matters
• Manage all meeting room bookings within allocated monthly credits
• Handle office maintenance, space planning, storage arrangement
• Arrange or assist with courier services - local and overseas
• Prepare admin related documents or invoices and ensure systematic e-filing
• Any ad-hoc duties may be assigned from time to time.

The Senior Accountant/Assistant Finance Manager is responsible for maintaining day-to-day financial reporting and regulatory compliance needs of our business. The person will work closely with the company's cross-country team, while reporting to head of finance.

Key Responsibilities

• Ensure timely and accurate month end closing and prepare monthly reports including monthly financial statements, cash flow statements and management reporting
• Ensure compliance of financial records and controls with corporate statutory, and regulatory requirements
• Ensure timely preparation and submission of quarterly Singapore GST returns
• Ensure overall good maintenance of accounting books
• Assist in cash flow, credit control, and receivables management
• Work collaboratively with various internal parties across the company's global offices to acquire or provide information needed for analysis, reporting, budgeting and forecasting
• Participate with team in liaising with external auditor, tax agents, and external parties for all statutory and regulatory requirements to ensure compliance
• Prepare payments by certifying documentation and requesting disbursements
• Any ad-hoc tasks as assigned

• Degree in Accounting or equivalent Professional Qualification (CA Singapore / ACCA / CPA)

• At least 3 years of accounting full set experience with strong working knowledge accounting principles, practices, standards, laws, and regulations
• Proficient in Xero & MS office
• Good time management and organisational skills to meet deadlines
• Adaptive, ble to multi-task in a startup-esque environment
• Able to work independently with minimum supervision
• Strong interpersonal skills, and good team player
• Passionate and willing to learn and unlearn, to internalize learnings

• Ample opportunities to grow. You get to propose your own ideas and see it through.
• Work with passionate, talented and driven colleagues who get things done!
• Opportunity to work cross-country and with variety of projects of different nature.
• Challenging and exciting problems that await you to solve.
• Comprehensive Health Insurance Coverage.
• W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing

OVERVIEW

The News Assistant provides support to the show production teams assisting with cutting video, building graphics, basic segment production and guest booking. This role is ideal for candidates looking for entry into a career in journalism and TV news production with a keen interest in business, economics, and financial markets. You will also begin to learn about business and markets and the fundamentals for journalism.

KEY RESPONSIBILITIES

• Write basic scripts for TV news
• Research news stories
• Transcribe live interviews
• Build graphics using CNBC’s in-house applications and liaise with the Graphics team for guidance
• Work with video editors to cut videos to match news scripts
• Prepare elements such as video clips, lower-thirds, soundbites etc for show segments
• Efficiently manage the teleprompter for on-air talents during live programming
• Being involved in creation of show segments – share, discuss and/or pitch ideas

As an HR Generalist, you will become part of the new company to be set up in the future and thus contribute to a globally networked team of around 4,300 colleagues operating in over 50 countries. You will also play a key role in establishing and developing the new company, contributing to a globally connected team. You will be instrumental in supporting a wide range of HR activities and processes, ensuring smooth operations during the reorganization and beyond.

• HR Operations Support: Serve as the primary point of contact for employees and managers regarding all operational HR matters. Assist in implementing and managing HR processes effectively.

• Personnel Management: Prepare and execute personnel actions, including onboarding and offboarding processes, in collaboration with HR Services.

• Payroll & Organizational Support: Conduct preparatory tasks for monthly payroll processing and support the implementation of organizational changes.

• Project Involvement: Involve in area-specific projects, providing operational implementation, creating evaluations and presentations as needed.

The HR Business Partner plays a critical role in shaping and executing people strategies across the Building Technologies business unit. This position is responsible for managing the full spectrum of the employee lifecycle while actively partnering with business leaders as a trusted advisor. The role involves driving HR initiatives that align with business objectives, fostering a positive workplace culture, and ensuring compliance with HR policies and labor laws.

• Workforce Planning:

  • Collaborate with business leaders and HR teams to assess and forecast manpower needs.
  • Support succession planning, talent mapping, and talent acquisition to ensure the availability of key personnel across the business unit.

• Talent Management & Development:

  • Administer and drive the Talent Review process to identify and evaluate high-potential talents.
  • Facilitate job rotations, succession planning, and internal mobility to maintain a strong talent pipeline.

• Performance Management:

  • Provide hands-on HR support for performance management, employee engagement, and compensation strategies.
  • Partner with managers to enhance employee performance and drive organizational goals.

• HR Data Analytics:

  • Analyze HR metrics to identify trends and provide actionable insights to business leaders.
  • Use data to anticipate HR needs, particularly in areas such as employee turnover, engagement, and talent development.

• HR Projects & Initiatives:

  • Lead and support HR projects aimed at enhancing organizational effectiveness.
  • Drive change management initiatives to ensure successful adoption of new processes and systems.
  • Collaborate on the development and implementation of HR programs that support the overall HR strategy.

• Employee Relations & Grievance Management:

  • Advise and support managers on employee relations issues, including performance management, disciplinary actions, and conflict resolution.
  • Ensure that all employee relations matters are handled in a fair, consistent, and legally compliant manner.

The Assistant Manager Revenue supports the Director of Revenue Mangement in optimizing the hotel’s revenue through effective pricing strategies, inventory control, and market analysis. This role is pivotal in ensuring that the hotel maximizes its profitability by analyzing trends, monitoring competition, and collaborating with other departments to align strategies with the hotel’s overall goals.

Key Responsibilities:

 Revenue Management:
    •    Assist in the development and implementation of pricing strategies aimed at maximizing hotel room revenue.
    •    Monitor and analyze competitors’ rates, demand trends, and market conditions to provide recommendations for pricing adjustments.
    •    Manage and optimize room inventory across various distribution channels, including OTAs (Online Travel Agencies), GDS (Global Distribution Systems), and the hotel’s direct booking platform.
    •    Support the Revenue Manager in forecasting future revenue and occupancy trends based on historical data and market insights.

Data Analysis and Reporting:
    •    Collect and analyze data from Property Management Systems (PMS), Central Reservation Systems (CRS), and other relevant sources to monitor revenue performance.
    •    Prepare daily, weekly, and monthly reports detailing revenue performance, occupancy rates, and other key metrics.
    •    Identify opportunities for revenue growth by monitoring key performance indicators (KPIs) such as RevPAR (Revenue per Available Room), ADR (Average Daily Rate), and occupancy levels.

Collaboration and Communication:
    •    Work closely with the Sales, Marketing, and Front Office teams to ensure revenue strategies are effectively implemented.
    •    Participate in regular meetings to review revenue performance, discuss upcoming events, and adjust strategies as needed.
    •    Provide support and training to hotel staff on revenue management principles and best practices to ensure alignment with revenue goals.

System Management:
    •    Maintain and update revenue management systems to ensure data accuracy and consistency across all channels.
    •    Assist in the implementation and management of new revenue management tools and technologies.
    •    Address any issues related to revenue management systems promptly to avoid disruptions in revenue operations.

   Strategic Planning:
    •    Contribute to the development of long-term revenue strategies, including pricing models, market segmentation, and distribution strategies.
    •    Support the Revenue Manager in conducting market research and competitive analysis to identify new opportunities for revenue enhancement.
    •    Assist in the preparation of the hotel’s annual budget and revenue forecast.

We are looking for a highly organized and customer-focused Assistant Manager Reservations to join our team at Mondrian Singapore Duxton.  In this role, you will assist in overseeing the reservations department, ensuring that guest bookings are handled efficiently and accurately. If you have a passion for hospitality, excellent communication skills, and the ability to manage a high-volume reservations environment, we encourage you to apply and help us deliver exceptional guest experiences.

• Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.
• Monitors and ensures that all reservations are input into the system promptly and accurately and are confirmed back to the guest/client.
• Monitors and reviews regularly the room and rates availability, hotel status, close-out dates and overbooking situation.
• Extends full cooperation within and between other departments to ensure guest satisfaction.
• Informs/Calls the attention of the Director of Revenue Management for situations like: overbooking, system failure and other critical cases. Consults with team before making any critical decision at work.
• Observes and Maintains Reservations and Rooms & Guest Services systems, procedures, company standards and policies.
• Regularly updates data system for contracts, rates and agreements, guest/client information and other important information.
• Maintains accurate records of data essential to future business plans and generates weekly and monthly reports required by the Director of Revenue Management.
• Coaches, directs, supervises and counsels all reservations staff when applicable, provides training to all staff in his/her department regularly, motivates staff to grow within the company and develops him/herself to be a better supervisor at all times.
• Observes and ensures that proper telephone manners are maintained at all times.
• Monitors and coordinates group reservations activity with the Sales Department and Director of Revenue Management including follows up tentative bookings and update reservation status.
• Reviews no-show and cancelled reservations and processes charges according to hotel’s policy.
• Performs other duties as assigned by Director of Revenue Management.
• Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel’s expectation.
• Conducts daily briefing with the reservations team and attends briefing and departmental meetings or as assigned by Director of Revenue Management.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation as assigned by Director Of Revenue Management.
• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with guests, subordinates, superiors and other section heads.
• Manages time effectively by meeting the deadlines or completing the tasks ahead of time, identifies and solves problems in a professional manner.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

In your role as eCommerce Sales Specialist/ Asst Manager/ Manager, you will play a pivotal role in JDE eCommerce within the SEA region. You will be an active member of the SEA eCommerce Center of Excellence Team (CoE), and will actively participate into the new dynamic of our fast growing coffee business on the on-line channel. You will be reporting to Head of e- Commerce ,South East Asia.

Key Responsibilities

• Defines & develops strategic pillars to drive growth across the region
• Ensure perfect implementation of the basics of eCommerce in the region to build on solid foundation for future sustainable growth
• Win with the winner, with perfect activations for key Events in eCommerce platforms
• Build strong relationship and JBP with external stakeholders such as eRetailers, Marketplaces, 3rd parties and partners
• Lead a test & learn approach from this extremely dynamic region, that can be shared with the eCom Global community
• Accompany the fast moving retailers Lazada/AliBaba/ Shopee/ Redmart/ Amazon etc … in their tests and new services, to gain a 1st mover advantage in Coffee
• Collaborate closely with the local marketing team to develop a differentiated e-commerce channel marketing and sales activation plan to drive key metrics , quality ads content and traffic acquisition
• Define analysis tools and dashboards to test and learn fast and nurture the JDE eCommerce strategy in the region.
• Identify and support any new or additional business opportunities, to improve, step change or create a breakthrough for the eCommerce channel, for eg, channel development, product development to operational improvements, innovations etc.
• Identify and close performance gaps at country
• Deliver business KPIs: Nos, GP, MarketShares, Share of Search, Eventing
• Partnership collaborations with external partners to drive higher value to our brands and eCommerce platforms
• Any other ad-hoc matters

Due to our rapid expansion to serve more children, we invite people to join us in transforming the lives entrusted to us.

You will be responsible for providing support to the following areas, including (but not limited to):

Front Desk & Reception

• Reception and front desk duties (eg: handling walk-in queries, phone calls, voice mails, in-coming and out-going mails)
• Managing room booking system
• Managing and maintaining sick bay for students and ensuring first-aid kit items are constantly refreshed for emergencies

General Administration

• Printing and disseminating communication letters to students
• Managing and updating of student data and files
• Processing of all student-related matters like SMART card applications, Disability Data Registry applications and bus transport subsidies
• Ensuring all moneys (e.g. School fees) collected are accounted for with the Finance Department
• Frequent updating and maintenance of notice boards

Others

• Ensuring a well-maintained key issuance system & Security passes for visitors
• Ensuring adequate stock of stationery & spare uniforms and to place orders when required
• Supporting other school events/activities

• Minimum O Level / ITE / NITEC certificate
• 1 to 3 years of relevant work experience in related administrative fields
• Good customer service skills
• Strong organisational skills with strong detail orientation
• Strong verbal and written communication skills in English
• Ability to work in a fast paced, dynamic and challenging work environment
• Desire to learn about Autism and the passion to help special needs students.
• Proficiency in Microsoft Office applications

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

Essential Duties and Responsibilities:

• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines.
• Learns how to document work and maintain study documentation and laboratory records.
• Learns how to use laboratory equipment and software appropriate for assigned tasks.
• Learns to carry out testing on all aspects of work and calibration of equipment in the respective section when necessary.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Learns to perform the duties of a Quality Officer for the section
• Attends and participates in project meetings.
• Learns to perform peer review of data.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Contributes to a cohesive team environment. Plans individual workload in coordination with team members.
• General laboratory work like sample receipt and registration, preparation of sample bottles and helping to maintain cleanliness of laboratory, equipment and apparatus.
• Maintains a clean and safe laboratory work environment.
• Conducts all activities in a safe and efficient manner
• Assist the Lab Manager/Senior Chemist in all aspects of work in the respective section.
• Demonstrate and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.

- Support in data analysis cases and projects (data extraction, collation and analysis using tools such as MS PowerBI, SQL, python, R etc.)
- Participate in problem solving on Operational KPIs and Master parameters and values (in coordination with regional project and local operations teams)
- Provide support and preparation of Business Case Presentation and Project Management together with regional project team 
- Support Monthly reporting requirements by specific project requirements
- Provide general administration support to the department on regular or ad-hoc basis