OUE Restaurants is launching an exciting nightlife and culinary destination in the 4th quarter of 2023, and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections. Located in the heart of the Central Business District of Singapore and perched at the roof-top of one of the city’s iconic skyscrapers, the venue will present 2 concepts across 3 levels and will operate from lunch time till late night.

You are responsible for ensuring that the dining club is operated smoothly through management of the day-to-day duties and develop business objectives to maximise the profitability and enhance our patron’s dining experience.

You will be working together as a team towards the development of an enriching and exciting environment, with the goal of placing and maintaining the dining club as one of the most sought-after nightlife and culinary destination.

Job Summary

The Assistant Manager will be tasked with operationally focused responsibilities including but not limited to, the daily operational requirements and duties, motivation of staff in your charge and ensuring all guests are exceptionally well taken care of by the team. The individual must ensure that all quality, hygiene and safety standards are followed conscientiously and is responsible for conducting daily briefings with a key focus on skills and knowledge training in addition to the daily briefs.

Non-operational duties include staff scheduling, inventory management, cashiering, loss prevention and maintenance.

This individual should possess strong interpersonal skills and be able to lead and manage teams with ease and confidence, showing care for internal and external stakeholders, and be able to thrive in an exciting and fast-paced environment.

Key Responsibilities

· Arrive on duty punctually in a clean and neat appearance.

· Build an efficient team of staff by controlling, guiding, and motivating them in the day-to-day operations of the dining club, and ensure good communications within all levels are always maintained.

· Behave in a sober and orderly manner and cooperate with fellow employees and colleagues to provide efficient work within the company.

· Be responsible for the high standard of service of food and beverage and entertainment in the dining club.

· Understand the dining club’s concept and when required, contribute ideas to the marketing and entertainment of the dining club.

· Ensure all food and beverage products are prepared and served to the quality standards stipulated in the Operations Manual, maintaining these standards to a five-star level.

· Establish, maintain and develop adequate guest relations, including the building of the customer database.

· Be responsible for the training of all staff to maintain and improve the standard of service.

· Observe and enforce all Company regulations as stipulated in the Employee Handbook, as well as all established control procedures, in particular stock and cash.

· Observe and enforce all statutory regulations regarding health, safety, fire, hygiene, licensing, security, and be familiar with all fire and emergency evacuation procedures.

· Ensure the equipment and interiors of the dining club are always maintained thoroughly in a clean and fully operational manner to the standards stipulated in the Operations Manual.

· Ensure the restaurant is properly staffed and that staff appearance and discipline are maintained at all times.

· Be responsible for the daily briefing of the dining club staff about new promotions, menu items, functions, internal news etc.

· Handle promptly any guest complaints and report accordingly.

· Recommend improvements in methodology, equipment, or staff to improve service.

· Attend scheduled management meetings.

· Work closely with other managers and across other departments in the coordination of functions and other matters of the dining club to ensure smooth management of the venue.

· Participate in any personal development, training, or other programs that the Operations Manager may ask you to take part in.

· Delegate as appropriate the various aspects of the position of Assistant Manager, at the same time ensuring the accurate execution of these tasks.

· Act as Duty Manager according to the work schedule with full responsibility for the running of the shift, including all reporting functions, when required.

· Carry out any other tasks as reasonably requested by the Operations Manager.

Requirements

· Ability to communicate effectively verbally and in writing.

· Extensive food, beverage, and restaurant operations knowledge.

· Knowledge of relevant computer applications usage.

· Basic knowledge of accounting principles and practices.

· Possess organizational and team management skills with a strong and professional approach to customer service.

· Tertiary qualifications preferred; a combination of practical experience and education will be considered as an alternative.

· Ability to perform all functions within the restaurant, when required.

Company: Electrical Company

Location: West

Position: General Manager (Electrical & Instrumentations) (Job ID: 18656)

Responsibilities

・Visit some sites to conduct safety management/quality control, monitor any progress at each site, and accompany the site manager when there is a big investment project.

・Participate in meetings with customers (Regular MTGs for each site are held by the manager of each site, so about 2-3 times a month for this candidates.)

・Create an estimate (about once a month when a large project comes in)

Requirements

・Management experience for more than 10 people

・Specialized knowledge for electrical and instrumentation work

・Working experience on Jurong Island.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Goh Sheng Ze Marcus

EA Registration No: R22108782

Pasona Singapore Pte. Ltd.

1 FINLAYSON GREEN #09-02 SINGAPORE 049246

EA License No:90C4069

Senior HR and Admin Executive

Working Hours: 9.00am – 6.30pm
Working Days: Monday – Friday
Salary Range: $3500 - $4300
Location: Orchard - Ngee Ann City

Responsibilities:

• Provide full spectrum of HR and administrative support
• Assist in full-cycle recruitment from job posting, sourcing, interviewing, reference checks, offer negotiation, contract signing and onboarding for new joins
• Coordinating the induction and orientation for new employees and handling exit clearance procedures
• Maintain accurate HR database and up-to-date employee records
• Monitor and administer work pass application, renewal and cancellation related matters
• Draft and prepare letters when required (appointment, confirmation, increment and promotion etc)
• Perform leave administration and overtime computation
• Plan and manage training related matters
• General administrative duties including documentation, filing and updating of data
• Covering of reception duty as and when required
• Any ad-hoc duties as assigned

Requirements:

• Diploma in Business Studies/Administration/Management, Human Resource Management or equivalent.
• At least 5 years of relevant work experience as a HR Generalist and strong in recruitment
• Has experience implementing HRMS system will be advantageous
• Needs to cover reception duty as and when required

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Employees onboarding/ offboarding procedure
• Coordinating onboarding-offboarding matters
• Employee retention related to consultants
• Improving and monitoring employee productivity
• Managing staff wellness initiatives
• Involving HR business partnering activities
• HR Orientation / Handled day-to-day HR queries related to all employees

Inside Sales Executive

• 5 Day (Mon – Fri)| 8.15am – 5.15pm
• Gul Avenue
• Salary: $3,000 - $4,000

Requirement:

• Sales engineer experience or marine background is preferred.

Job Description:

• Work with customer to determine project requirements and expectations to recommend specific products, services, and solutions。
• Recommend alternate products based on cost, availability, or specifications.
• Generate new and repeat sales by providing product, services, and technical information in a timely manner.
• Continue to research and learn about all the company’s products and services.
• Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering other services.
• Work collaboratively with other members of the team (outside sales, expediter, materials, warehouse, finance, and other branch locations) to ensure customer satisfaction.
• Building / maintain customer relationships.
• Handling sales issues and liaise with clients.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Role:

EHS Executive (Manufacturing / Chemical / ISO14001 / ISO45001 / Up to $4000)

• Singapore Based (Tuas, Transport provided in west MRT station / Transport allowance $120 if possess own transport)
• 5 Days work per week - Monday to Friday (8am to 5pm)
• $3500 to $4000
• Diploma or Degree in Chemical Engineering or any Engineering discipline + Possess an Advanced Certificate in Workplace Safety and Health
• Minimum 2 years relevant working experience in manufacturing and/or chemical industry as a Safety Coordinator or Engineer.
• Possess a valid registration with MOM as Workplace Safety and Health Officer (WSHO) is an advantage + Possess Management of Hazardous Substance (MHS) course preferred
• Possess in depth knowledge of local legislation (e.g. WSH/SCDF/NEA), ISO45001, ISO14001 and procedures
• Career Progression Opportunities

Job description

• To lead in the overall Plant Operation Safety matters, EHS training, reviewing Safe Work Procedures and Incident Investigation.
• Mentor multiple operational departments in the Functional EHS Management program. Implement EHS Management System and Risk Management (RM) plans within EMM operation and non-operation scope
• Conduct daily walk about and rectify any safety hazard that is found within the premises.
• Construct and circulate weekly EHS Tool Box Meeting Topics for the company.
• Train, co-ordinate and supervise the Company Emergency Response Team for the premises in first-aid, firefighting and evacuation in the event of fire or other related emergencies.
• Organize campaigns, training courses and other activities which will develop and maintain the EHS awareness of the employee.
• To conduct routine checks on general EHS practices in each function and propose CAPA.
• To alert relevant Manger of any machinery, plant equipment, appliance or process used that exposes any person to the risk of bodily injury.
• Evaluate EHS non-compliance, unsafe work conditions and practices to identify EHS performance gaps
• Evaluate impact of health hazards to employees' safety and prioritize issues based on severity
• Support EHS policy, procedure and program implementation.
• May require in participating in customer site visits and preparing necessary supporting documents.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Key Responsibilities:

1. Develop and manage meticulous project plans, coordinating with numerous internal departments, suppliers, and stakeholders, all focused on quality, timing, and budget boundaries.

2. Create and share documentation such as progress reports, proposals, requirement documents, and presentations for executive teams and stakeholders.

3. Define precise project scopes and goals, engage all relevant stakeholders, and confirm technical feasibility.

4. Implement and govern every facet of the project lifecycle, ensuring all projects comply with prescribed methodologies and standards.

5. Identify and evaluate project risks, issues, dependencies, and formulate contingency strategies.

6. Enhance project management methodologies, tools, and techniques for continuous improvement.

Experience & Skills:

1. Proven success in managing and bringing complex projects in the tech field, especially within the fintech or comparable industry, to fruition.

2. Extensive knowledge of formal project management methodologies.

3. Experience in investment evaluation, deal negotiation, and portfolio management.

4. Ability to work in high pressure environments and prioritize efficiently.

5. Exceptional communication skills - both written and verbal - adept at liaising with stakeholders of all levels.

6. Strong leadership acumen, including collaborative teamwork and problem-solving abilities.

7. Proficient use of project management software tools.

Preferred Qualifications:

1. Prior experience in a startup or vibrant environment, exhibiting adaptability and resilience.

2. Relevant certification in Agile, Scrum, or other project management methodologies.

• Handle full set of accounts. (More than one entity)
• Assist to manage the daily finance and accounting functions of the company and its subsidiaries
• Prepare and ensure timely submission of management reporting statutory reporting
• Deliver key analysis of financial and operational performance including cashflow projections on a weekly/monthly/quarterly basis, report need to separate each division
• Liaising with banker and responding to any queries, such as Bank guarantee, Notice of Withdraw, Credit Facilities, bank mandate, hire purchase agreement, etc. Compile the relevant business documentation used in banking processes
• Responsible for quarterly GST reporting, assist to check all company GST report before submission
• Prepare required schedules/report for XBRL filling
• Liaise with the external auditors and tax agents and drive corporate compliance and regulations
• Examine all Suppliers’ contracts, vesting the conditions and determine, record, and perform the lease amortization calculation according to IFRS 116 standards and/or its concession as and when changes made
• Prepare the tax computation for provision of corporate tax and deferred tax liabilities. Prepare the monthly estimated income tax computation including deferred tax, review yearly tax returns prepared by Tax Consultants and follow up with tax consultants on any other tax related enquires
• Prepare all audit document such credit risk, financial report notes, bank covenants working, etc to Group Finance on the deadline given
• Assist to prepare and make sure all agreement and quotation are completed with valid supporting document. Assign and control the account/charge codes to all transactions in the accounting system
• Review weekly debtor list, negotiating payment plans, improving debt collection processes, and maintaining accurate records of financial activity
• Assist to monitor all vehicles Inspection, road tax, insurance, all vehicle cost and expenses
• Monthly vehicle maintenance and repair cost report by each vehicle to monitor and review the cost
• To lead and supervise a Finance team, provide assistance and / or guidance to them in executing their duties
• Review of monthly payroll and claim and recharge to intercompany
• Participation in ad-hoc project, where required

Requirement:

• Min 5-8 years of experience preferable in Logistics industry
• Bachelor's degree in Finance, or ACCA
• Work Location - Hong Lim / Tuas

Customer Service Officer - Frontline (contract renewable)
Working Locations: Islandwide, candidate will be placed under relief pool and will be required to roster at far end location if necessary
Working Hours:

• Working hours: Shift work depends on roster and location allocated, required to work on weekends
• There will be split shifts roster (3.15 hours break time)
• Earliest start at 7.45am, latest shift end at 11pm
• Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on

Salary Range: up to $1800 + $100 Transport Allowance + Incentive Allowance + AWS + 2.0 VB (Average payout for last 2 years)

Responsibilities:

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims.

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays

Work Location: Canberra MRT / Have company transport

Up to $8000 depends on experience.

Working Days: 5 Days // 8am/8.30am - 5.30pm/6pm

Requirements:

• Degree in Accountancy, ACCA or equivalent
• Minimum 5 years of relevant working experience
• Experience in consolidation of group accounts and preparation of annual statutory audit reports
• Experience with SAP GL, AR, AP, FA and CO applications

Role:

Reporting directly to the Senior Financial Controller, you will lead the accounting team and oversee the daily operations of the accounting department.

Job Responsibilities:

• Responsible for financial reporting and analysis
• Plan and oversee the preparation and review of monthly management accounts and reporting packages
• Monitor and analyze the accounting data and produce financial reports or statements
• Establish and enforce proper accounting methods, policies and principles
• Oversee the month-end, quarterly and year-end closing and reporting to local management and Munich Global Accounting
• Lead & supervise a team of Accounting Staff in day-to-day operations
• Lead and liaise with external auditors for statutory audits
• Lead and liaise with Group Auditors for internal audits
• Responsible for Corporate Tax (including Branches), MES and GST audit, reporting and filing
• Ensure compliances to both local and global accounting guidelines
• Undertake and lead financial projects
• Perform any other ad-hoc duties as assigned

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Staff Nurse
Location: Orchard - Mount Elizabeth
Salary: $3500 - $5000
Working Days & Hours: 5.5 Days (Mon-Fri – 9am – 6pm; Sat 9am – 1pm)

Job Descriptions:

• General Nursing duties.
• Responsible for smooth clinic operations.
• Assisting O&G doctor in consultation rooms.
• Assist doctor in Operation Theatre.
• Counselling patients on preparation for surgery & procedures.
• Assist in basic tests and clinical procedures in clinic.
• Maintain patient’s medical history, vital statistics, and information in medical records.
• Provide General administrative duties and ad-hoc duties as assigned.

Requirements:

• Diploma/ Degree in Nursing
• At least 2 years of nursing experience either in clinic/ hospital
• Must be registered with Singapore Nursing Board

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Responsibilities:

• Ensure the developed solutions meet business objectives.
• Analyze market and business needs to identify product opportunities.
• Capable of working in a fast-paced and ever-changing environment, adapting to new technologies and methodologies.
• Responsible for writing and maintaining product requirement documents, ensuring clarity, detail, and ease of understanding.
• Develop product roadmaps, planning iterations and releases of new features.
• Translate business requirements into detailed technical specifications and product requirement documents.
• Collaborate with project managers to ensure timely and quality completion of products.
• Work with UX/UI designers to ensure product design meets user needs and business goals.
• Partner with the technical team to ensure product design and implementation conform to technical specifications.
• Manage product roadmaps, prioritizing feature development.
• Monitor product development progress, ensuring the team has a clear understanding of requirements.
• Participate in the creation of test plans, engage in product testing and validation to ensure product quality.
• Utilize data analytics to optimize product performance and user satisfaction.
• Gather user feedback for continuous product improvement.
• Communicate with various departments within the company to ensure product goals align with corporate strategy.

Job Requirements:

• Bachelor's degree or higher in Computer Science, Computer Engineering, Product Management, or a related field.
• At least 3 years of practical experience in business analysis and product management.
• In-depth understanding of the software development process.
• Ability to clearly articulate complex technical concepts in writing and speech.
• Deep understanding of user experience and design, with the ability to think from the user's perspective.
• Strong written and verbal communication skills, capable of effectively interacting with various stakeholders.
• Excellent analytical and problem-solving abilities to handle complex business challenges.
• Familiarity with best practices and tools in product management.
• Ability to work in a fast-paced and changing environment, adapting to new technologies and methodologies.
• Capable of developing product strategies and execution plans.
• Ability to lead and motivate teams, driving projects forward.

We are looking for a Project Manager Sports Analytics Software Development to work on challenging sports related software projects in a high-tech environment.

Duties include but not limited to:

• Assembling and leading the project team.
• Participating in and supervising each stage of the project.
• Ensuring each project stays on schedule and adheres to the deadlines.
• Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance.
• Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.

Profile

• Strong understanding of sports training
• Strong knowledge on strength and conditioning
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Proven experience in project management and software development
• Highly self-motivated, a collaborative team player, and prepared to make a meaningful impact.
• Excellent time management, problem-solving, and analytical skills.
• Exceptional presentation, verbal, and written communication skills.
• The ability to articulate technical information clearly and succinctly to both technical and non-technical audiences.

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

Responsibilities:

• Assist project manager on project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as Consultants and Sub-Contractors/Suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget;
• Ensure project to be executed in accordance with approved plans/drawings, contract specifications and regulations;
• Develop detailed planning to monitor and tract progress;
• Create and maintain comprehensive project documentation;
• Responsible for all construction site matters including and not limited safety and other compliance maters;
• Any other duties that may be assigned.

Requirements:

• Degree/Master in Civil Engineering or Project Management or relevant field;
• Proven at least 8 years of working experience in project management ;
• Steel Structure and metal works experience is a plus;
• Excellent written and verbal communication skills;
• Excellent team player with ability to meet deadlines.

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Indonesia, Philippines, Vietnam, Myanmar, Cambodia (IPVMC) markets, and will be responsible for consulting engagements with Visa's clients in the five markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery consulting engagements for Visa clients across Indonesia, Philippines, Vietnam, Myanmar, and Cambodia, enabling portfolio growth and improved profitability in clients’ payment card business. In addition to this, the Manager is also tasked to help drive special projects that various consulting leads need to drive in the respective markets that will help scale VCA IPVMC’s strategies. The role has a unique and exciting opportunity to support the deployment of innovative solutions to clients that include banks, fintechs, and merchants. This is an individual contributor role reporting into the Director, Lead of Digital and Porftolio Optimization practice area for VCA IPVMC.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in IPVMC. In this role, you are expected to:

· Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.

· Drive client conversations with the client working team, execute and embed our solutions within the client’s environment. Building content and engagement delivery involves strong project management skills.

· Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.

· Develop propositions by closely working with Account Executives in managing the scope of work and project timelines

· Work across advisory practices to execute engagements across the VCA verticals.

· Help design and enable delivery of scalable, repeatable, and effective solutions to clients while anticipating and planning for deviations to intended experience

· Liaise with other functions to identify impact, support, gaps, and assist in the resolution of gaps

· Help execute new initiatives of VCA IPVMC that may include changes to current solutions and/or business operations

· Responsible for workflow assignments and must be a fast responder and proactive in resolving issues and meeting deadlines

· Embrace new methodologies on an ongoing basis as the business scales with the organization

This role reports to the Practice Lead for Digital & Portfolio Optimization in the VCA IPVMC cluster.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the IPVMC cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

· As part of the team you will get opportunity to work on strategically important projects for clients.

· As an example, you might be working with various issuers across the 5 markets and assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to clients

· You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.

· You will be the project manager of several engagements across IPVMC, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.

· You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.

· You will be operating in a fast-paced environment and contribute establishing new solutions to clients

· You will also work closely with internal stakeholders to deploy and operationalize new ways of collaboration to help produce a high performing team

The restaurant general manager is the “face” and ambassador of the restaurant, leading the venue personality and soul. The restaurant general manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. 

The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, conducting training and development of team members. 

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team. 
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else. 
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans. 
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required. 
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

 Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards. 
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times. 

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge. 
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles. 
• Be culturally affinity and show empathy to all team members. 
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees. 
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any. 
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team. 
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports. 
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items. 
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities 

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency. 
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Robust operations and built by good Project Managers. They coordinate people and processes to deliver projects on time, within budget and with the desired outcomes aligned to objectives.

As a Project Manager

• Work closely with the account management and production teams to define briefs and learn about status of new and existing projects
• Take full ownership of a project lifecycle – plan, execute and monitor the project whilst considering triple constraints of time, scope/cost and quality
• Manage creative resources
• Create a schedule for all jobs with reviews of timelines and job statuses with relevant departments, and reschedule projects based on new or changing priorities
• Meet with the relevant departments within the agency (sometimes external vendors) to distribute a brief and delegate tasks
• Manage any change requests in any specifications required during the project delivery phase
• Draft quotations, cost estimates and pitch rate cards following the company’s finance process
• Manage the overall client relationship along with the account management team in accordance to the strategy and goals of the company
• Work with freelancers and external vendors, getting them up to speed on jobs they will assist with
• Able to anticipate and propose solutions to problems and knows when to escalate issues upwards 
• Understands targets, and always on a look out for opportunities to cross-sell within the Groupe
• Committed to getting the best work done

As a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you're realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

As a team member

• Manage and respect internal processes to ensure smooth delivery of the project
• Contribute at all times to the ethos and spirit of the team, facilitating mutual respect and partnership
• Highly organised and works well under pressure
• Flawless project planning and project management skills
• Reliable and a team player
• Strong interest and knowledge in creative solutions
• You have a positive attitude and a passion to make a difference

The Regional Service Sales Manager role is responsible for managing a growing Service Sales team across Asia. This role will be responsible for maximising the full potential of Rotork large installation base. This role requires a dynamic and experienced professional who can develop and execute strategic plans, manage a team of sales representatives, and build strong customer relationships in order to achieve and exceed service sales targets. The successful candidate will work closely with cross-functional teams and stakeholders to ensure the delivery of exceptional service to our clients.

Responsibilities

• Sales Strategy and Planning - Develop and implement sales strategies to drive service revenue growth in the region. Identify market trends, customer needs, and competitor activities to inform strategic planning. Set clear sales targets and develop action plans to achieve and exceed them.
• Team Management - Lead, coach, and mentor a team of service sales representatives to meet their individual and team targets. Provide training and ongoing support to ensure the team's success.
• Customer Relationship Management: Cultivate and maintain strong relationships with key clients and prospective customers. Understand customer needs and tailor solutions to meet their specific requirements.
• Market Analysis and Reporting: Monitor market conditions and competitive landscape to identify opportunities and threats. Prepare regular sales reports and performance metrics for senior management.
• Service Offerings and Pricing: Collaborate with product and service teams to understand offerings and align sales strategies accordingly. Set competitive pricing and create value propositions to attract customers. Becoming the Asia Lead for promoting Rotork’s suite of value added services
  • Upgrading obsolete equipment
  • Services and planned maintenance
  • Predictive Maintenance
  • Spare Part strategies
• Contract Negotiation: Negotiate service agreements and contracts with customers, ensuring they are mutually beneficial and aligned with company objectives.
• Budget Management: Develop and manage the annual sales budget for the region. Monitor expenses and revenues to ensure financial targets are met.
• Compliance and Ethics: Ensure all sales activities adhere to company policies and ethical standards.

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Professional skills and responsibilities for this management level include but are not limited to:

• Proactively lead and manage a portfolio of clients and build relationship with potential clients
• Be actively involved in business development activities to identify new opportunities and targets
• Serve as primary point of contact for the clients and manage client expectations in terms of processes, timelines and providing effective solutions to any difficulties or challenges during times of change and uncertainty
• Lead, train and coach team members to consistently deliver optimal performance to meet the business needs and objectives of our clients
• Contribute to the development of your own and team’s technical acumen
• Identify and determine practice areas for improvement, propose and implement strategies
• Revamp processes and working procedures to maximize operational efficiency while ensuring high quality services and support to clients
• Be responsible in the overall financial management of client accounts
• Develop strategies to solve complex technical challenges and build a range of meaningful recommendations
• Lead in the management and delivery of internal and external projects
• Develop a point of view on key global trends, and how they impact clients
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties
• Simplify complex messages, using data and insights to inform conclusions and support decision-making
• Review team’s work of individual income tax returns prior to submission and other employer forms and deliverables.
• Uphold the firm's code of ethics and business conduct.

Primary Objective:

• Acquire new Middle Market customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibility:

• Acquire new Middle Market customers & deepen relationships with existing customers. Promote Middle Market loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform KYC CDD/EDD review to ensure profile of customers are within the Bank’s targeted segment.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet
• Gather & feedback competitor banks’ new products & services with Product Team to update the team on competitors’ offerings to achievement product/service competitiveness to meet target revenue.

Reporting to Regional E-Commerce Manager, you will be an ambassador for our company values. It is the positive attitude of our colleagues who focus on constant improvement whilst keeping it simple and the entrepreneurial spirit of our teams that makes the difference to our customers and business partners. We believe that our colleagues are the key to our success.  

This Regional E-com function is focused on supporting the digital growth priorities of the brand, both strategically and commercially. The role focuses on maximizing the customer experience by balancing commerciality and brand.  As regional digital experience manager, you will be responsible for creating the best possible overall product experience for the user. You will also be responsible for establishing a digital customer journey based on the commercial plan, supported by the digital content strategy.  You will lead the work in creating customer journey guidelines for Regional and local content teams. You will support the delivery of content tools to drive Digital campaign effectiveness and identify Digital content requirements to maximize selling. 

What you will do:

• Utilize multiple data sources and turn different data streams into a cohesive view of our customer to produce detailed digital business insights & analysis.
• Ensure the tracking of A/B & MV testing scenarios and continuously track and optimise online acquisition campaigns in partnership with markets.
• Support with detailed analysis of path to registration and path to purchase to improve conversion funnel as well as analysis of various merchandizing zone performance to refine understanding of winning combinations.
• Lead and support markets on Operational eCommerce projects like launch of COS.com in new market expansion, launch of new eCommerce platforms or formats and to assess and capture online opportunities in marketplaces.
• Build regional proposals with tech and media partners like Google, Facebook and support the recruitment & onboarding of eCommerce Managers across APAC markets and also act as our Web Analytics Advocate to foster a data-driven mindset among market’s Digital stakeholders, build awareness of existing Digital Analytics solutions and strategy and drive best practice sharing at market level and within Global Community.

Assistant Senior Counsellor/ Assistant Senior Social Worker

Allkin Singapore (formerly known as AMKFSC Community Services) is a community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background. Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

Roles & Responsibilities

You will be part of our FAM@FSC team to support families and individuals to enhance their resilience, psychological functioning and family relationships. The job scope include:

• To work directly with individuals, couples, families and children to provide counselling services.
• To work with divorced/divorcing parents to address co-parenting disputes.
• To facilitate supervised visitation sessions with child(ren) and Visiting Parents for acrimonious divorce cases.
• To conduct psycho-educational and therapeutic groupwork programmes for parents and children.
• To maintain proper case documentation and programme statistics and adhere to professional practice standards and services model.
• To prepare reports to Family Justice Court for court mandated cases.
• To perform other duties as assigned.

Job requirements

Technical Competencies:

• For assistant senior counsellor position:
• A minimum qualification of a master’s degree in counselling recognized by Singapore Association of Counselling (SAC)
• Registered clinical member with SAC (or in the process of applying).
• For assistant senior social worker position:
• A minimum qualification of a recognised bachelor’s degree in social work (or higher).
• Registered social worker with SWAAB (or in the process of applying).
• At least 4-5 years of work experiences in relevant field.
• Experiences in marital and parenting counselling.
• Ability to assess and manage risks (family violence, child abuse and suicide) when it is detected.

Core Competencies:

• Able to work closely with other professionals within and outside the agency to provide holistic and effective therapeutic and groupwork services.
• Able to work with highly conflictual couples and families.
• Able to comply data for reporting and/or trend analysis.
• Able to work on Saturdays and some weekday evenings.

Preferred achievements / characteristics:

• Good coordination and collaborative skills.
• Capability to take on a leadership role when the situations require it.
• Fluent in another language such as Mandarin, Malay or Tamil will be useful.
• Excellent team player with good interpersonal and communication skills.
• Competent in Microsoft applications such as Excel, Word, PPT, etc.

E-Commerce Manager

Working Days: 5 days (Mon-Fri)
Working hours : Start between 8am-10am and end between 5pm-7pm
Location: Kaki Bukit
Salary : $5000 - $7000

Job Description

Key Responsibilities:

1. E-commerce Strategy:

• Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
• Analyze market trends and competition to identify growth opportunities.

1. Website Management:

• Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
• Implement improvements to website design, navigation, and functionality.

1. Traffic and Conversion:

• Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.
• Manage online advertising, email marketing, SEO, and SEM.

1. Inventory and Fulfillment:

• Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
• Monitor inventory levels and recommend restocking strategies.

1. Analytics and Reporting:

• Utilize web analytics tools to track key performance metrics and produce regular reports.
• Make data-driven decisions to improve online sales and user experience.

1. Customer Experience:

• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

1. Team Leadership:

• Manage and lead a team of e-commerce professionals, providing guidance and support.
• Foster a collaborative and innovative work environment.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years e-commerce managerial experience or in a similar capacity.
• Proven experience in e-commerce management, preferably in the fashion or footwear industry. Preferable in Retail / Related indsutries.
• Strong knowledge of e-commerce platforms and web development.
• Proficiency with web analytics and reporting tools (e.g., Google Analytics).

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279