The Assistant Events Manager / Events Executive (Events & Conference Services) is responsible for working to achieve the strategic goals of the hotel, specifically in banquet sales.  Sales segments can be sub-categorized into corporate and weddings.  He/ she will also support and service group files handed over from sales. This position is also responsible to follow through on all matters pertaining to events and functions in the hotel. 

Primary Responsibilities

Achieves Both Individual and Team Revenue as well as Profit Goals as per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Maximises experience and revenue of conference groups staying in the hotel (for Conference Services role)
• Ability to innovate with the hotel offerings and creative selling for banquet venues.

Focuses on Meeting Planner / Guest Experience

• Ensures the accuracy of bookings, event requirements, BEO at all times.
• Familiarises with the house system. (Opera, Table Management System & Social tables)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Goal

• Cross selling of hotel guest rooms, banquet, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of F&B experiences wherever necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Are you a dynamic and results-oriented professional with a strong background in commercial management? Royal Ocean Marine is seeking a talented Commercial Manager to join our client's team in the marine /shipyard / refurbishment / interior industry. In this role, you will be responsible for overseeing all aspects of our commercial operations, including client relationships, contracts, and sales strategies. This is an exciting opportunity to lead a team and drive the success of our business.

Responsibilities

• Develop and implement commercial strategies to achieve business objectives
• Manage and nurture client relationships to ensure customer satisfaction
• Negotiate and finalize contracts with clients and suppliers
• Analyze market trends and identify new business opportunities
• Lead and motivate a team of commercial professionals
• Monitor and evaluate the financial performance of commercial activities
• Collaborate with cross-functional teams to optimize operational efficiency
• Represent the company in industry events and build strong networks

• Bachelor's degree in Business, Marketing, or a related field
• Minimum 3 - 5 years of experience in commercial management
• Proven track record of successfully developing and executing commercial strategies
• Strong negotiation and communication skills
• Excellent leadership and team management abilities
• Ability to analyze market trends and identify business opportunities
• Results-oriented mindset with a focus on achieving targets
• Proficient in Microsoft Office applications

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

This is a 12-month contract role based onsite in Singapore.

We are seeking a Partnerships Manager for the Payments Partnerships team who is passionate about online payments, technology, social and business strategy with a focus on Vietnam market.

Minimum Qualifications:

• Proficiency in English and Vietnamese language to work closely with in-market partners speaking the same language.
• Sales-hunter or Business Development experience, comfortable with prospecting for new leads, performing product demos for customers and teaching them how to use the company's products or services. Ability to overcome objections and negotiate with leads.
• Proven track record, with 6+ years related experience in Payments, eCommerce partnerships. Capable of leading multiple time-sensitive, cross-functional projects.
• Strategic thinker capable of driving internal stakeholders to a consensus on important issues.
• Experience of working and negotiating with external business partners and vendors.
• Strong quantitative abilities and intuition, exceptional analytical skills
• Ability to project manage and problem solve
• Ability to communicate and the gravitas to engage at the C-level of partner organisation
• Experience working in or with APAC financial services required deep relationships across financial services preferred
• BA required, MBA or MS Degree or equivalent experience desired

Preferred Qualifications:

• Product management experience

UEN: 199700895N

Job Responsibilities:

• Responsible in Project Planning and Implementation on site
• Involve in construction planning, coordination works with sub-contractors, clients and consultants to ensure all construction progress are on schedule
• To oversee, manage and provide training for project members and/or staff
• Quality Control Planning and Risk Management for the project
• Execute project in accordance with Project Management System and processes
• To gather and analyse data relating to work progress, adequacy and effectiveness
• To monitor and track project milestones, control site progress, update and review progress reports, documentations and presentations
• Maintain filing and backup of project documentations
• Identify risks and critical paths in projects and works with project team to provide risks mitigation and/or backup plan
• To ensure all construction activities comply with contractual and statutory requirement, abide Site Management according to Safety Rules and Regulations
• Escalate issues and critical paths timely
• Other Ad-Hoc duties as assigned

Job Requirements:

• Diploma / Degree preferably in Mechnical, Electrical or Civil Engineering, Building or Property related disciplines with at least 3 years’ relevant experience.
• Good organizational skills and follow-up ability
• Strong analytical and communication skill across all levels
• Strong time management skills
• Able to multi-task with a basic understanding of building services
• Possess of Class 3 licence is preferred
• Able to work independently with minimal supervision
• A&A / Renovations / Fitting / Experience is an added advantage

Interested Candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

Please include the following in your resume:

1. Reasons for leaving your current and previous employment(s)
2. Availability/ Notice of period required
3. Last drawn/ Current and Expected Salaries

We regret that only shortlisted candidate will be notified. Thank you for applying.

Key Duties and Responsibilities:

1. Responsible for the Marketing of EuropAce Cooking and Home appliances.
2. Achieve Market Share, Product Sales and Profit Targets.
3. Manage Inventory (PSI)
4. Plan and Strategize Product Line Up, New Product Development which includes half yearly Presenting Product RoadMap (PRM) to the Sales team, Trade Buyers and Dealers
5. Liaise with Factories on product sourcing, development, negotiation on prices, trading terms, etc.
6. Minimum Twice yearly overseas travel to trade shows
7. Create Brand Awareness and Consumer Demand
8. Manage and Control the Marketing Budget
9. Weekly Market Visits to gather Market Intelligence
10. Work closely with the Sales and Marketing Team to grow the business and gain market share
11. Meet Buyers and Dealers for Market Feedback, Plan Marketing Activities, Co-op programmes, Close Bulk Deals, and establish Good Relationships and Support.
12. Work with 3rd parties such as Ad Agency, Events organiser, Digital Marketing both on ATL and BTL work

Skills and Qualifications:

1. Degree in Marketing or Business Administration.
2. A proven track record in Marketing Management position
3. Technical/engineering knowledge will be an advantage.
4. Minimum 5 years of Sales and Marketing Management Experience in Consumer Durables, preferably in Home appliances, Electrical and Cooking appliances
5. Experienced with PSI Inventory Management, Product Strategy, Development and Launches
6. Keen Commercial Awareness to analyse Market and develop Strong and Effective Marketing Strategies
7. Strong Analytical and Mathematical skills with a strong Business/Commercial acumen and Strong Financial Planning and Control so as to achieve profitability
8. Good people skills and a Team Player.
9. Strong MSN Office skills especially Outlook and Excel.
10. Strong command of English and Mandarin. (Note: The nature of the job, involves extensive communication with Mandarin-speaking customers and Vendors)
11. Possess class 3 license and preferably own a Car.

Roles & Responsibilities:

• Design, develop, and maintain software applications using .Net and Java Full Stack Development.

• Utilize Docker and Kubernetes to deploy and manage applications in a containerized environment.

• Collaborate with cross-functional teams to analyze, design, code, and test multiple components of application code.

• Perform maintenance, enhancements, and/or development work on software applications.

• Ensure software applications are scalable, reliable, and maintainable

• Proficiency in .Net and Java Full Stack Development, Docker, and Kubernetes.

• Experience with Microsoft Azure Architecture.

• Experience with Agile development methodologies.

• Solid grasp of software testing and debugging techniques.

ECB Financial Group is an award-winning financial institution dedicated to providing innovative and reliable trading and financial solutions while fostering sustainability and social responsibility. We are committed to enhancing our brand presence and promoting sustainable practices across all aspects of our operations.

We are seeking a dynamic and experienced Branding and Partnership Senior Manager / Team Lead to lead our efforts in brand development, strategic partnerships, and amplification through various channels including social media. The ideal candidate will possess a strong blend of creativity, strategic thinking, and relationship-building skills to drive our sponsorship initiatives, charity donations, and overall brand story.

Key Responsibilities:

1. Strategic Partnership Development:

•    Identify, develop, and nurture strategic partnerships with organizations, events, and initiatives that align with ECB’s brand and values.
•    Negotiate partnership agreements and contracts to ensure mutual benefit and alignment with organizational objectives.
•    Manage ongoing relationships with partners, ensuring effective collaboration and delivering on partnership commitments.

2. Branding and Storytelling:

•    Develop and articulate ECB’s brand story, ensuring consistency across all touchpoints and communications channels.
•    Collaborate with internal teams to develop compelling brand messaging and narratives that resonate with target audiences.
•    Continuously monitor market trends and consumer insights to refine and enhance the brand narrative and positioning.

3. Sponsorship Management:

•    Lead the identification and evaluation of sponsorship opportunities, with a focus on sports sponsorship, community events, and charitable initiatives.
•    Oversee the planning, execution, and measurement of sponsorship activations to maximize brand exposure and engagement.
•    Manage sponsorship budgets, tracking expenditures and ROI to ensure optimal resource allocation.

4. Social Media Amplification:

•    Develop and implement social media strategies to amplify ECB’s brand presence and partnership activations in collaboration with the Social Media Team.
•    Work closely with the Content and Social Media Team to create engaging content and campaigns that leverage partnerships and sponsorships to drive brand awareness and engagement.
•    Collaborate with the Social Media Team to monitor social media channels, analyze performance metrics, and adapt strategies to optimize results.

• Bachelor's degree in Marketing, Communications, Business Administration, or related field; Master's degree preferred.
• Proven experience (6-8 years) in branding, partnership management, and/or sponsorship activation within the financial services or related industry.
• Strong understanding of brand development principles, storytelling techniques, and marketing trends.
• Excellent negotiation, communication, and relationship-building skills.
• Demonstrated ability to think creatively, solve problems, and drive results in a fast-paced environment.
• Proficiency in social media management tools and analytics platforms.
• Ability to travel as needed for partnership meetings, events, and activations.

As a Marketing Manager, you will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. The Marketing Manager is responsible for seamless delivery on marketing and communications campaigns including creation and communication of effective brand strategies.

This is a part-time secondment role with a work arrangement of 3 working days per week and will be based at our client’s office in the city area.

Expectations of a Marketing Manager

• Able to oversee integrated marketing campaigns, that seamlessly integrates various channels with a unified brand message
• Ability to generate innovative ideas and solutions for marketing campaigns
• Proficiency in digital marketing channels, including social media, content marketing, KOL engagement, SEM, online ad formats
• Able to oversee and coordinate multiple marketing initiatives simultaneously
• Able to oversee production shoots and brief agencies/vendors effectively
• Strong verbal and written communication skills to effectively convey and articulate marketing strategies and messages

Key Job Scope (Events)

· Work closely with the clients to identify the clients’ needs and expectations

· Engage contractors to deliver good design concepts and design proposals

· Responsible for planning and project execution – monitor and inspect the progress of the project to ensure that it is being implemented based on good quality, finishings and standards, and that project is on schedule and within budget

· Coordinate with different trade contractors on their work schedules and ensure that safety management system is implemented on site at all time

· Attend to and resolve all site issues

· Upon completion of the project, analyse and scrutinize details as well as compile defects checklist and all other necessary documents and certifications for handover to clients so as to bring the project to a closure

· Arrange and prepare agenda / minutes for meetings, compile weekly reports including post events report, etc.

Key Job Scope (Marketing)

· Coordinate with sales/marketing and editorial teams on special design promotional materials

· Oversee web design with website creation and social media platforms to create awareness and direct traffic to the target audience

· Support web design to update websites and social media platforms on a regular basis, according to directions set by the editorial and sales teams, so as to harness marketing and advertising sales opportunities and/or enhance the benefits of readers’ interests

· Plan and implement creative strategies and promotional materials to further improve Company’s branding and image

Engage key clients and potential partners for branding and sponsorship

About the role

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Oversee WH activities meeting customer’s requirement (include Pick/Pack, Receiving, Outgoing Automation and Ecom activities)

• Manhours and OT Monitoring

• Involvement in Warehouse 5S, Safety and QHSE topics

• Must be supportive and initiative on continuous improvement

• Support solutions team on WH related projects

• Manhours and OT Monitoring

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviours

• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The Successful Candidate

• Diploma & Above

• 3-5 years of warehouse experience

• Preferably in logistics related field, 3PL is preferred

• Possess forklift license is a bonus

• Ability to speak well confidently and build rapport with customers

• Good MS Excel skills

• Strong mentality and interpersonal skills

We are seeking a talented Bid Manager for our Singapore studio.

In Brief:

● You will lead and manage bids and track major KPIs.

● You will govern and drive RFP Responses, Central repository, Contract coordination, Process Management, Success Programmes and Internal Governance Role.

● You will forecast metrics related to the projects, programs, portfolios, resources, risks, etc.

● You will generate reports for different levels of management to help them make timely decisions.

● You will produce customer facing imagery and designs that convey value propositions, win themes and the solution narrative.

● You will be responsible for creating compelling designs, illustrations and graphics in a variety of formats, including but not limited to: high profile presentations, diagrams, maps, infographics, document design, exhibition and visual materials.

● You are confident in your ability to visualize your concepts and articulate your ideas to clients.

● You are to ensure compliance with required proposal deliverables.

● You are to create and manage a range of document and presentation templates.

● You will work with subject matter experts to turn written, numerical and existing content into compelling graphical representations.

● You will work within corporate brand guidelines.

● You have a minimum of 5 to 7 years of experience in Design/PM background or training. Obtaining Nicmar/PMI certification is an asset.

● You are well versed in advanced desktop publishing software skills such as Photoshop, Illustrator, Acrobat, InDesign, and Microsoft Office + Work on Google Suite

● You have experience in collaborating with diverse, cross cultural and multi-disciplinary teams.

● You have proven skills in producing proposal content within a complex business environment. International experience is an asset.

● You have the ability to work in a deadline-oriented environment without compromising artistic creativity and have the ability to work independently with minimal supervision.

● You have a positive attitude and the ability to work under pressure in a fast-paced environment.

● You will take on a techno commercial role with consciousness to quality.

● You possess a good eye for layout and design and is attentive to details.

● You have good oral and written communication skills.

To find out more visit www.spacematrix.com

We are looking for an experienced Country Manager Singapore & Malaysia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities:

• Daily team management to achieve planned financial results of the division;
• Monitoring and analysis of staff KPI results;
• Organization of search for and signing up of new business partners, as well as developing current partners and holding negotiations with them;
• Helping the team to manage key partners;
• Hiring and training staff;
• Involvement in designing and implementing the division’s marketing plan;
• Market research, analysis and forecasting.

Key Qualifications:

• Successful experience of managing a team (sales managers or account managers) of at least three years;
• Professional experience in the travel industry, networking with the travel industry, i.e. travel agencies, tour operators, OTAs (Online Travel Agencies) is required;
• An understanding of tourism and the main online booking systems;
• Excellent communication skills;
• Strong organizational and management skills;
• An ability to quickly grasp the features of new markets;
• English and Mandarin/Malay speaker.

We Offer You:

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

The Strategic Account Manager is responsible for the organic growth of existing accounts in our Forest vertical with an average order value between £10,000 and £100,000 and a total book of business consisting of 60-70 accounts. The role doesn’t contain any new business but is expected to deliver growth on the existing book through effective data licencing, cross-selling and up-selling. A balanced approach to increasing spend and reducing churn is needed to be successful.

Fastmarkets is equally about sales performance and sales behaviours, and so how the business grows is as important as how much we grow. Key behaviours to achieving this include a proactive approach, requiring the successful candidate to consistently gain engagement from networks both within accounts and across the internal teams at Fastmarkets to deeply understand the challenges and opportunities faced by our clients. In addition, a customer-centric approach, active listening and first-class communication style are factors that will deliver success in the role.

The Strategic Account Manager will be working within markets that are seeing high levels of change and growth, due to various macro-economic drivers. A willingness to learn and be ready to have high level conversations with contacts of all levels, leading with insight and challenging thinking, will also be key factors.

The role sits within the APAC Strategic Accounts team. This is a dynamic and supportive team, with a strong emphasis on ongoing learning and coaching.

Principal Accountabilities

• Employing consultative sales techniques to manage renewals, generate new opportunities and drive growth. Aligning to the MEDDIC qualification methodology.
• Effectively managing book of business to deliver sustainable growth over the long-term.
• Creating and executing account plans to grow high potential customers within book of business.
• Fully utilising Salesforce for effective pipeline management, forecasting, activity logging and performance metric tracking.
• Taking ownership of personal development to constantly learn, develop and contribute to the wider team’s development, utilizing the resources available.
• Continually seeking to improve knowledge of Fastmarkets products and client markets.
• Collaborating across functions internally to provide the utmost value to the customer, particularly Customer Success, Editorial, Price Development, Product & Marketing team.

We are looking for a highly-driven and motivated Area Manager for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you!  The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

About the job:

This role will be based in Singapore and will report to the Operations Manager. As an Area Manager, your role will be to maintain day-to-day fleet operations and maintain good recruitment procedures. Must be available to work weekends and at different locations in Singapore. Hours may vary.

Responsibilities:

Rider Supply

• Assist with the overall rider onboarding process for new riders
• Perform general administrative duties and manage onboarding/offboarding processes
• Update and maintain the applicants' record system on a daily basis
• Provide excellent service to external and internal applicants to ensure positive onboarding experience through front end excellence and FreshDesk customer service
• Coordinate and follow-up on applicants' recruitment processes
• Other ad-hoc duties as assigned

Fleet Management

• Supervise equipment collection and riders onboarding
• Manage inventory for fleet and office and report any issues to HQ
• Communicate closely with other teams (e.g. call centre, dispatching, HR and finance team)
• Perform any newly developing fleet management activities

Rider Support (FreshDesk)

• Maintaining a positive, empathetic and professional attitude toward riders at all times
• Responding promptly to riders inquiries
• Acknowledging and resolving riders tickets
• Knowing our products inside and out so that you can answer questions
• Communicating and coordinating with Head Office as necessary
• Providing feedback on the efficiency of the customer service process

The role

Checkout.com is actively looking for a Sales Manager to join our Commercial Team in Shanghai, China to drive rapid growth across various industries for our online payment solution.

If you are a driven and focused salesperson with a proven track record of success selling cutting edge payment solutions in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivaled uncapped recurring commissions plan.

Reporting to the Director of Sales, the Sales Manager will play a key role in growing Checkout.com’s footprint in. They will be responsible for selling Checkout.com’s full payments technology stack to large enterprise organizations.

Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform sales targets.

How you’ll make an impact

• Identify, qualify and close the most promising prospects and partners that will help Checkout.com grow a healthy pipeline across various verticals.
• Build prospect engagement strategies and partner with marketing, business development, product and other departments to build qualified pipeline in cold and warm channels
• Pitch our next-generation payment solutions and value-added services to eCommerce and Fintech companies
• Prepare high-quality presentations and proposals for C-suite stakeholders at prospective merchants, and implement winning negotiation strategies
• Become the expert on Checkout.com’s technology stack, help new merchants understand the value of Checkout.com to solve their pain points, and handle detailed questions about our product capabilities.
• Orchestrate the entire Sales process, drive urgency and work to mutual action plans, and act as the main point of contact for merchants and internal stakeholders.
• Maintain a solid, well-organized portfolio and nurture key accounts by having a deep understanding of their industry, pain points, and needs.
• Partner with other Sales Managers to share best practices, key business insights and industry trends.
• Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information.
• Act as an ambassador for Checkout.com

1. To maintain time management system, process payroll, CPF, IR8A and prepare related personnel reporting.

2. To maintain personnel, leave, medical, training records.

3. To perform staff recruitment, interviews, orientation, induction, exit clearance.

4. To coordinate and arrange staff training.

5. To process work permit, employment pass applications.

6. To liaise with government bodies, staff and suppliers with regard to personnel, immigration, levy, personal income tax matters.

7. To perform office administration tasks including procurement of office equipment and supplies, insurance, travel bookings, issue of stationery and staff uniform.

8. To give suggestions on the improvement of all assigned tasks with regard to efficiency and effectiveness.

9. To perform administration matters: coordinate the maintenance of office equipment, air-con, area cleaning, door access and security system, phone and public announcement system.

10. To liaise with government bodies, staff and suppliers with regard to personnel, immigration, levy, personal income tax matters.

11. To supervise Administrative Assistant.

12. To assist Financial Controller in HR and administration matters.

Come & Join our Shaabaz Family Team ~ Catering, Wedding & Events Field!

Bring your Financial & Business Expertise to the forefront!

We're seeking individuals with a knack for talents as a SALES MANAGER and also drive for our financial strategies and Ensure smooth operations.

If you're ready to be a part of our family and forge unforgettable experiences, APPLY NOW!

SEND YOUR RESUME STRICTLY via Email: [email protected]

SUBJECT: Joining Shaabaz Family-[SALES MANAGER]

#shaabazfamily #shaabazrecruitement #jobapplication #jobsinsg #jobvacancy #singaporejob #eventsjob #cateringjob #admin #finance #operation #careerinsg #sgcareeer

We are seeking a highly skilled and experienced Project Manager with a strong background in payments and banking to lead and oversee our projects in this domain. The ideal candidate will be responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. They will also be responsible for effectively communicating project expectations to team members and stakeholders in a timely and clear manner.

1. Lead the planning and implementation of projects related to payments and banking, including defining project scope, goals, and deliverables.
2. Develop full-scale project plans and associated communication documents.
3. Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.
4. Liaise with project stakeholders on an ongoing basis to manage expectations and ensure satisfaction.
5. Delegate tasks and responsibilities to appropriate personnel.
6. Identify and resolve issues and conflicts within the project team.
7. Identify and manage project dependencies and critical path.
8. Track project milestones and deliverables.
9. Develop and deliver progress reports, proposals, requirements documentation, and presentations.
10. Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
11. Proactively manage changes in project scope, identify potential risks, and devise contingency plans.
12. Define project success criteria and disseminate them to involved parties throughout the project life cycle.
13. Conduct project postmortems and create recommendations report to identify successful and unsuccessful project elements.
14. Develop best practices and tools for project execution and management.

1. At least 5+ years of experience in project management in the payments and banking sector.
2. Proven experience in strategic planning, risk management, and change management.
3. Proficient in project management software tools.
4. Strong leadership, interpersonal, and team-building skills.
5. Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
6. Knowledge of banking and payments regulations and compliance requirements.
7. Experience working with cross-functional teams and managing stakeholders at all levels.

• Review the analysis of business requirements and IT solutions specifications and lead the team in developing a detailed project plan

• Review project plans to determine the time frame, costing and the procedures for accomplishing the projects
• Execute a range of process activities beginning with the request for proposal, to development, test and final delivery
• Responsible for project deliverables, with an emphasis on quality, productivity, and consistency
• Conduct timely project reviews to recommend any changes to project schedules, cost or resource requirements
• Ensure profitable delivery of quality business systems for external customers are on-time, in accordance with user and system requirements and within budget

• Document and track project scope, changes, issues and risks that affect implementation
• Manage and plan the resources needed from user requirement, development of functional specification, testing and user training
• Work with the technical team to ensure that the requirements gathered are realistic and implementable
• Establish and maintain good business relationships with stakeholders to influence and achieve business goals
• Hold regular status update meetings with team

• Strong communication skills

• Graduate from Bachelor's Degree, Plus point with experience in Software Developer / Business Analyst
• 5+ years experience in Project Management and leading Web Application Projects preferred
• Candidates with PMP or ITPM certifications are preferred
• Ability to talk to customer stake holders and impress/influence them with enterprise experience and knowledge 
• Relevant experience for the type of projects being hired for
• Able to understand customer pain points and address customer escalations and concerns
• Able to understand the need for projects to be profitable and negotiate with customer on maintenance and CR pricing.

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

The Role

This role supports daily office and technology operations in Singapore and is crucial for the functionality and efficiency of our business.  The IT & Office Management Lead will ensure operational continuity, drive productivity, safeguard the company’s assets and information, facilitate resource optimisation and maintain a great employee experience for our Oll-Stars. With these different responsibilities, you would need to possess not only excellent technical but also outstanding people and organisational skills. 

The nature of this role requires you are physically available in the office on a daily basis.  While routine maintenance and scheduled support activities will take place during regular office hours, you may also be required to render emergency support and site assistance in extraordinary circumstances outside normal business hours. 

Job Responsibilities

For both IT support and workplace management, you will oversee:

• Maintenance and Updates: Perform routine maintenance and updates to ensure IT and Office systems run smoothly and continue to meet the needs of the organization without interruption. Regularly monitor IT and Office technology systems to ensure they operate securely and efficiently. This also involves checking for potential issues before they become actual problems that impact users.

• Security: Implement and maintain basic security measures, oversee office access and keys, antivirus software updates, and educate users on potential security risks and the necessary protocols to minimize risks and ensure compliance. 

• Documentation: Responsible for managing local assets within the Asset register. Keep detailed records of user queries, issues, and relevant resolutions for future reference, and to aid in the resolution of future problems. 

• User feedback: Collect formal and informal user feedback on a regular basis to monitor satisfaction levels and identify opportunities for improvement.

Specific to each domain, you will drive operational excellence in the following areas:

IT Technical Support

• Technical Support and User Assistance: Provide first-line response to users requiring assistance with IT issues and queries, particularly those involving hardware and in-office technology. Offer timely advice and support on systems and applications, providing necessary training to users to enhance their understanding and efficient use of IT resources.  This involves troubleshooting problems and resolving them either in person, via phone, or virtual tools and working closely with the regional IT support team:

  • Responsible for managing VC solutions

  • Responsible for managing Meraki switches and routers in the office

  • Troubleshoot general Mac OSX and Windows OS Issues, Update, Upgrade and
    Support

  • Troubleshoot Printer, Scanner and other peripheral issues

  • Responsible for managing IT Networks onsite including but not limited to, troubleshooting Firewalls, Switches, Access Points and WAN

  • Responsible for managing org wide G-Suite Administration (GWS)

  • Responsible for administering regional JAMF and Intune system management tools

• Problem Diagnosis: Analyze problems with hardware, software, and applications to identify root causes of issues. This includes asking precise questions to pinpoint the exact issue and employing diagnostic tools to assist in troubleshooting. 

• Issue Resolution: In close coordination with the regional IT team, address user tickets regarding technical problems, managing each issue through to resolution, ensuring minimal disruption to the user's operations.  

• Project Assistance: Assist in IT projects, including the rollout of new software, migration of data, hardware upgrades, integration between systems, often coordinating with other departments to ensure smooth execution.

• Vendor management: Work with vendors on need basis for triaging issues not limited to hardware and internet service providers

Workplace Management

• Site operations: Oversee all facilities management services for our cool 4,000sqft office, such  as cleaning, plants, pest control, fire safety, HVAC, electrical, waste and other repair & maintenance, stationery and pantry supply, locker management, meeting rooms, utilities, support during emergency, key control management. 

• Daily office inspections: Perform daily routine office inspections and take proactive measures to address issues to ensure the workspace and meeting facilities meet our standards and set our Oll-Stars up for success.

• Vendor management: Ensure facilities vendors are well managed, delivering services on-time and within budget.

• Regulations and Compliance: Ensure the provision of a safe and secure working environment, and compliance with statutory regulations on fire, health and safety standards.

• Event management: In collaboration with HR, organize Oll-Star events, either in the office or offsite. 

• Onboarding new employees: Provide hardware and system configuration for new employees, with the aim of enabling new joiners’ productivity as soon as possible. Ensure new employees are fully briefed on workspace policies, resources and in-office technology. 

• Hospitality: Welcome visitors to the office, support their set up, manage security aspects 

• Continuous Improvement: Identify opportunities for improvement and cost reduction through the regular review of our Workplace Policy and Operating Procedures and daily operational reviews.  

The Strategic Account Manager is responsible for the organic growth of existing accounts in our Metals vertical with an average order value between £10,000 and £50,000 and a total book of business consisting of 50+ accounts. The role doesn’t contain any new business but is expected to deliver growth on the existing book through effective data licencing, cross-selling and up-selling. A balanced approach to increasing spend and reducing churn is needed to be successful.

Fastmarkets is equally about sales performance and sales behaviours, and so how the business grows is as important as how much we grow. Key behaviours to achieving this include a proactive approach, requiring the successful candidate to consistently gain engagement from networks both within accounts and across the internal teams at Fastmarkets to deeply understand the challenges and opportunities faced by our clients. In addition, a customer-centric approach, active listening and first-class communication style are factors that will deliver success in the role.

The Strategic Account Manager will be working within markets that are seeing high levels of change and growth, due to various macro-economic drivers. A willingness to learn and be ready to have high level conversations with contacts of all levels, leading with insight and challenging thinking, will also be key factors.

The role sits within the APAC Strategic Accounts team. This is a dynamic and supportive team, with a strong emphasis on ongoing learning and coaching.

Principal Accountabilities

• Employing consultative sales techniques to manage renewals, generate new opportunities and drive growth. Aligning to the MEDDIC qualification methodology.
• Effectively managing book of business to deliver sustainable growth over the long-term.
• Creating and executing account plans to grow high potential customers within book of business.
• Fully utilising Salesforce for effective pipeline management, forecasting, activity logging and performance metric tracking.
• Taking ownership of personal development to constantly learn, develop and contribute to the wider team’s development, utilizing the resources available.
• Continually seeking to improve knowledge of Fastmarkets products and client markets.
• Collaborating across functions internally to provide the utmost value to the customer, particularly Customer Success, Editorial, Price Development, Product & Marketing team

Creative Services is the hub that drives all teams and departments through the process of all project deliverables from scoping through to final delivery as well as moderate technical advisory. This role requires expertise and a depth of understanding in managing complex projects while overseeing the scope, development, and standards of the team.

A Day in the Life of a Creative Services Manager:

• Collaborate with Account Management, Creatives and Suppliers to manage concurrent projects from the earliest concept stage to deployment and ensure all projects are flawlessly executed across a brand or campaign
• Develop and manage all day to day operations and timelines to execute complex campaigns, Scopes of Work and ensure appropriate stakeholders’ approvals
• Act as the primary liaison between Account Management and Creative
• Champion best practices in workflows to best suit projects, set expectations for project teams and enforce deadlines for deliverables
• Steward the agency process with ongoing monitoring, updating of processes and escalating updates and issues up to the department lead
• Partner with Senior Creative Services Manager to forecast workload, allocate resources and talent and communicate with project stakeholders on an ongoing basis
• Communicate effectively with Senior Creative staff and Department leads about highly technical matters and translate those concepts to our internal teams and clients
• Maintain an expertise of all action steps and responsibilities for all tasks within the creative development and production processes and ensure all deliverable hours and timelines are included in all project briefs
• Partner with Account Management to monitor project progress to prevent scope creep and to ensure accurate and thorough status reports and other key documentation
• Mentor and motivate junior team member during challenges, learning opportunities and successes whenever needed to