Responsibilities:

Leave Administration – Manage end-to-end leave processes including monitoring of the email inbox, supporting queries in leave management and entitlement policies, computing the leave balance for HR BP and Payroll team, maintaining the internal communications on leave administration, preparing leave accrual reports for Finance and other reports for management reporting.

Training Administration – Manage end-to-end training administration processes including monitoring of the email inbox, maintaining the course catalogue, tracking attendances and feedbacks, event management, sending email reminders to employees who have yet to complete their required training hours, preparing of training reports, agreements, and SOWs.

Audit – Maintain a secured archival to support annual and ad-hoc audit exercises.

Government Paid Claims – Process, submit and follow-up on government-paid claims such as but not limited to national service, maternity, paternity, childcare, shared parental leave, and adoption leave. Monitor and report the status of the claims. Interact and follow-up with employees on claims matters including outstanding documents.

Requirements:

Minimum ‘A’ Levels or Diploma

Minimum 3 years working experience in leave and training (and grants) administration, payroll processing

experience, preferably with knowledge of SuccessFactors systems.

Proficient in Microsoft Excel, minimally Intermediate level

Special Knowledge or Skills:

Individuals with customer-facing experience will be preferred

Excellent communication and interpersonal skills

Strong analytical skills

Meticulous and have a keen eye for details with an inquiring mind.

Able to work in a dynamic and fast-paced environment

How To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Our client is in construction industry (Grade A1 Contractor/ Class 1 General Builder) and they provide full suite of integrated construction services and solutions in both the public and private sectors.

JOB DIMENSION (SCOPE)

• Establish and maintain a good relationship with stakeholders living/working near to construction site
• Prepare the Public Relations program and plan to be reviewed by the Manager and for onward submission to the client for approval.
• Handle public inquiries, complaints, and feedback
• Provide a hotline for the public to feedback
• Examine and take immediate action for any inconvenience to the public caused by the construction works
• Co-ordinate Project Briefings for LTA, project team and stakeholders. Prepare correspondence letters, newsletters, circulars and notices to residents and stakeholders
• Prepare monthly reports, current engagement reports, and engagement programmes for clients (LTA)
• Perform site walks, house-to-house visits to residential areas
• PR administrative work

REQUIREMENT

• Possess Degree in Communication/Marketing or equivalent
• Minimum 3 years of relevant experience in the construction industry
• Preferable having experience in LTA project
• Good interpersonal skills, proactive and independent
• Possess strong analytical skills and attentive to details

Salary Ranges: S$12000 to S$15000

Standard Work Hours: 8 am to 5 pm

Working Days: 5.5 days

Job Responsibilities:

1. Manage multiple mega office relocation projects simultaneously.
2. Oversee assigned projects from planning, contract administration, site supervision, liaison with various stakeholders, government agencies, testing, and commissioning.
3. Ensure project completion within budget and on schedule.
4. Work closely with government agencies to obtain timely approval and compliance with safety and building regulations.
5. Provide regular and timely project progress updates to clients.

Job Requirements:

1. A level or Diploma graduated in any discipline.
2. Must have at least 25 years of hands-on office relocation project management and implementation experience.
3. Relevant project and implementation management experience in China across major cities and experience in relocating mega projects with conglomerate MNCs.
4. Experience managing and installation of over 10,000,000 sq ft projects in major cities in China, Mongolia, Malaysia, Singapore, and Bangladesh.
5. Excellent communication and project coordination skills across countries.
6. Ability to communicate effectively in English and Chinese at all levels with stakeholders internally and externally.
7. Willingness to work flexible hours to exceed customer satisfaction.

This position will start off as 18 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with Great Eastern Life.

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;

• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;

• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution

• Provide excellent customer service experience; and

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

1. Responsible for the company's daily financial management: financial account formulation, receipt and voucher management, collection and payment process management, and responsible for managing the tax bureau website.

2. Administrative affairs processing: formulation of various documents, file management, administrative affairs communication with government departments, office supplies management.

3. Responsible for human resources management, salary management, and personnel change management.

You will be responsible for the HR functions for the assigned business unit:

Job Role:

• Ensure the delivery of HR Services is executed efficiently and in compliance with local rules and regulations.
• Source potential candidates through various channels.
• Prepare all HR related documents including employment contracts, HR letters and correspondences.
• Responsible for all applications and renewals of work passes of all foreign workers.
• Respond to employee inquiries regarding internal employee communication, HR guidelines and processes.
• Assist in yearly annual performance appraisal exercise.
• Close and timely follow-up on the off-boarding process, ensuring the exit interviews and exit clearance are appropriately and timely completed.
• Participate in employee retention initiatives.
• Any other ad hoc duties when assigned.

Requirement

• Diploma / Degree in HRM or equivalent with a lease 2 years of full spectrum of HR functions.
• Strong knowledge of Singapore Employment Law.
• Ability to engage employees and the management.
• Good interpersonal skills, independent & positive working attitude.
• Strong analytical skills.
• Knowledge of Easy Pay Enterprise software advantageous.
• Computer proficiency.

Job Description

• Create a warm and positive experience for the hotel guests by attending to their needs and requests
• Generate daily reports to reconcile between guests’ bookings with reservation correspondences and alert the Reservations team to follow up on any discrepancies
• Co-ordinate guest room status updates with Housekeeping team by informing the Housekeeping Supervisor on duty on any requests for early check-ins, late check-outs, special requests or VIP pre-assigned rooms
• Handle lost and found property and items in accordance with the Hotel’s procedures
• Verify the accuracy of cash float before commencement and completion of every shift
• Assist in all official events and functions of the Centre

Requirements

• Minimum GCE ‘O’ levels with good spoken English
• No prior experience is required, training will be provided
• Well-groomed and service-oriented with a passion to serve
• Rotating shifts including weekends and public holidays
• Candidates with more experiences may be considered for Senior role.

· Receptionist duties, e.g., daily mail, answering telephone calls.

· Ensure proper execution of all office administrative tasks.

· Assist HR to prepare simple reports such as interview/recruitment update.

· Send e-mails or call applicants to arrange for interviews.

· Pantry upkeep and replenish supplies, including drinking water.

· Issue Company's phones and SIM cards.

· Office machines upkeep and maintenance.

· Check Starhub monthly billings of employees.

· Check Office staff punch cards, movement & attendance.

· Prepare staff monthly salary attendance sheet for payment.

· Issue Staff Birthday vouchers.

· Check attendance and key in all office staff for AL, MC, NPL, OIL.

· Help to advertise (English papers) for staff and SG when necessary.

· Ordering of office stationery for office and outlet staff.

· Ordering and issuance of all (BW and SG) outlet staff uniforms/ cleaning towels/ apron /caps and check stock.

· Work with L&D Executive to check Outlet staff for Food Hygiene Cert.

· Assist L&D Executive to arrange for FSH training for new outlet staff where necessary.

· Check company vehicles Petrol credit card.

· Manage staff condolence matters.

· Administering Long Service Award.

As the HR & Admin Support, you will be responsible to assist with Human Resources, Office Managment, and general Operations support. Tasks will be related to HR, Customer Services, Administration and Office Management, and other business support as needed.

This is a great opportunity for the right candidate to gain experience in a fast growing and professional working environment. You will be involved with company operations, and work with a group of passionate, energetic, creative professionals!

Main Responsibilities include:

• Assist the HR team to effectively manage hiring, training, joining procedures, company activities, website, people’s benefits, files management, and more;
• Be responsible for the office management and administration matters;
• Help build and maintain a dynamic and unique company culture;
• Assist the operations and sales with preparing quotations, generate reports, follow up invoices, documentation management, and service ticket coordination;
• Proactively help solve problems;
• Working with other team members to increase value.

Requirements:

• Great coordination & organization skills.
• Strong communication skills and able to work closely with the whole team.
• Proactiveness to solve problems.
• Quick learner.
• Detail and result oriented.
• English proficiency is essential.
• Located in Singapore.

Employment Hero's Global Teams is a new Employer of Record (EOR) solution designed to democratise the talent landscape and help SMEs sustainably scale and compete on a global stage. We give local SMEs access to talent pools across most countries without having to establish a foreign legal entity, processing payroll, dealing with paperwork or leave management. We help you in your international expansion plans!

Main Responsibilities:

• HR Subject Matter Expert : Providing HR leadership, mentoring and guidance to a remote team, supporting hundreds of employees and several dozens of clients globally.
• Partnering : Responsible for partnering with colleagues and clients to address specific HR needs, inquiries and issues in the areas of employee engagement and relations, performance management, compensation, recruitment, policies and procedures, employee benefits, employment law compliance and termination.
• Delivery : Supporting the delivery activities to ensure the successful delivery of Global Team’s service. This includes but is not limited to sales enablement, customer success, client and employee onboarding, partner management and service delivery escalations.
• Projects/Initiatives to develop Global Teams services and continuously improve its delivery.

Requirements:

• 5 to 7 years of experience in HR
• Regional or Global experience
• Legal background and knowledge of employment law across several countries is a must
• Experience in business partnering and/or consulting is a requirement
• Degree in HR, Business or Law

Job Scope:

• Assist surgeons in facilitating the coordination of pre-operative and post-operative workflow of all surgery patients.
• Prepare and educate patients on what happens before, during and after surgery.
• Answer patient queries on the surgery.
• Coordinate pre-admission planning and provide counselling to patients and relatives for the type of surgery involved, and consumables and implants used.
• Collaborate closely with different departments (operating theatres, angiography centres, diagnostic imaging centre etc) and surgeons to ensure seamless patient coordination for clinic visits and procedures.
• Assist surgeons in ensuring prompt referrals are done.
• Assist surgeons to keep track of workload numbers.
• Data entry for proper tracking and collection of peri-operative data.

Job Requirements:

• Minimum Degree, preferably in healthcare management / nursing or equivalent
• Good interpersonal and communication skills
• Proficient in using MS office

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

The Role:

• Responsible for smooth and safe operations of the facility and including the steam system and auxiliaries operations.
• Responsible for the operating status of plant by observing control system parameters, Building Management Systems (BMS), distributed control systems of the facility and including the steam system and auxiliaries operations.
• Conduct regular field inspections of plant, stations or subsystems and equipment to ensure normal and safe operating conditions.
• Supervise and lead the boiler and plant operators to operate treatment processes according to process parameters and emission limits compliance.
• Identify plant optimization points and support the implement of the approved tasks by the site manager.
• Propose, append, develop and implement Standard Operating Procedures on plant operations and regular maintenance of the plant with the support of operations and maintenance team.
• Analyse, interpret and report on steam operations data and plant performance on periodic and timely basis.
• Recover plant process upsets, equipment malfunctions.
• Conduct regular inspection and testing of equipment to ensure it is safe and operating efficiently.
• Ensure and follow-up on the CMMS for logs of maintenance activities and repair procedures to ensure safe operation of equipment.
• Inspect facilities for hazards such as leaks, corrosion, or exposure to extreme temperatures.
• Monitor steam pressure and temperature levels to ensure safe operating conditions.
• Consult management to provide advice on how to improve efficiency of processes or reduce operating costs.
• Management and compliance of Workplace Health and Safety Act.

What Do You Need to Have?

• Candidates MUST possess at least a Diploma in Engineering or its equivalent.
• Candidates must possess 3 to 5 years of relevant working experience.
• He/she MUST possess Class 2 Steam Engineer registered with Singapore Ministry of Manpower (MOM).
• Candidates need to be familiar with FMEA, HAZAOP and Job Hazard Analysis methodologies.
• Candidates registered First-Aider Certification is an added advantage.
• He/she needs to be excellent problem-solver, organizational, analytical and critical thinking skills.

If you think you fulfilled the job criteria above, please send your updated CV to [email protected]

We would love to hear from you! Please note that only shortlisted candidates will be notified.

• Communicate, counsel, and work with employees of various levels
• Organize and maintain personnel records
• Update internal databases (e.g. record medical, annual, or maternity leave)
• Prepare HR documents, like employment contracts and new hire guides
• Revise company policies
• Liaise with external partners, like insurance vendors, and ensure legal compliance
• Create regular reports and presentations on HR metrics (e.g. turnover rates)
• Answer employee queries about HR-related issues
• Ensure payroll is supported and accurately reflects the remuneration of employees (e.g. leave of absence, medical leave, overtime, and work schedules)
• Handle all WPOL & EPOL related matters
• Work with govt agencies to get grants
• Employee & worker's payroll
• Co-ordinate with shipyards
• Handle legal and confidential matters
• Handle all MOM and other govt agency matters
• Arrange travel accommodation and process expense claims
• Participate in HR projects (e.g. help organize a job fair event)
• Other duties as required

We are a financial services company with capital markets services (CMS) licence.

If you are someone who has a keen interest in building a career around risk & compliance, this role is for you.

Responsibilities:

• To assist in overseeing the corporate compliance programme.
• Assist in maintaining the compliance framework and processes including AML functions.
• Advise the business on regulatory obligations and the impact of regulatory changes.
• Policies and Procedure drafting and implementation
• Monitor account activities and report suspicious transactions to the management.
• Ensure accounts are on-boarded as per regulations and internal guidelines.

Requirements:

• Strong degree-level academic qualification or ICTA Compliance/AML qualification
• Minimum 2 years of relevant Regulatory compliance experience in the brokerage industry specialized in Finance - Corporate Finance/Investment/Merchant Banking or equivalent
• Preferably experience in KYC (Client Onboarding Team), AML Compliance, Corporate Compliance
• Demonstrable understanding of regulations and financial market
• Fluent in English and Chinese (both oral and written communication)
• Evidence of drive, curiosity, good judgment and good attention to detail
• Excellent team spirit
• Rigorous, well-organized with a structured and logical approach

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

You will assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;

• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;

• Provide excellent customer service experience;

• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;

• Highlight any potential concerns/risks and proactively shares best risk management practices; and

• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such

as assisting Digital Comms and Call Centre;

• May be rotated amongst the different Service Centres;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

• Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items.
• Patrol all areas of the property; assist guests with room access.
• Monitor Closed Circuit Televisions and alarm systems.
• Respond to accidents, contact EMS or administer first aid/CPR as required.
• Assist guests/employees during emergency situations.
• Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances.
• Call for outside assistance if necessary.
• Complete incident reports to document all Security/Loss Prevention related incidents.
• Resolve safety hazard situations.
• Escort unwelcome persons from the property.
• Report to scenes of vehicle accidents/thefts.
• Call for assistance using proper code responses.
• Complete a Loss Prevention shift summary/daily activity report.
• Maintain confidentiality of all reports/documents; release information only to authorized individuals.
• Provide proper paperwork to employees requiring outside medical treatment.
• Type, proofread, and copy security reports.
• Assist management in training and motivating; serve as a role model.
• Assign and ensure work tasks are completed on time.
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure quality assurance expectations and standards.
• In addition, some states may have additional licensing/registration requirements to be considered for this position.
• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems.
• Move at a speed required to respond to work situations (e.g., run, walk, jog).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Wise Oaks International School is an established Cambridge accredited school offering education up to lower secondary levels. Students admission is a critical process in overall functioning of the school. We are seeking applications for school's admin

Key Duties:

• Admissions: Work with School's Admissions Manager to ensure the smooth processing of applications; manage the maintenance and security of Admissions records and documents.
• Welcoming parents/ visitors, answering their queries about school and directing them to the relevant office/personnel if additional information needed
• Carrying out school reception duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence.
• Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.
• Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.
• Purchasing office supplies, equipment, and furniture.
• Overseeing the maintenance of office facilities, and equipment.
• Performing other relevant duties when needed.

JOB REQUIREMENTS

• Degree with 3-5 years of working experience working experience as Admissions executive/ manager in international school in Singapore.
• Familiar with the elementary and secondary education industry
• Excellent interpersonal, communication and presentation skills
• Excellent planning and organizational skills
• Responsible and committed team player with strong coordination skills
• IT savvy and knowledge of MS Office applications

Role

• Assist HR Manager in handling day-to-day HR full spectrum
• Advise and support other departments on HR matter
• Provide support in establishing all compliance policies and framework
• Maintain accurate HR database and up-to-date employees' records
• Manage employees’ information in Infotech and Million system
• Work pass application for external parties
• Payroll for external parties
• Assist on HR daily administrative activities
• Other ad-hoc HR duties

Pre-requisites

• Minimum 2-3 years related working experience.
• Conversant in English, both spoken & written
• Conversant in Chinese (both spoken & written) is a plus to handle Chinese clients.
• Conversant with Singapore legislation e.g. Employment Act
• Proficient in MS Office (especially Excel)
• Must have the “Can do!” attitude
• Able to work well under pressure and meet deadlines
• Team player and positive mindset

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Officer.

Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Training will be provided
• Proficient in standard English (required)
• Customer-oriented (required)
• Bilingualism is an advantage
• 5-day work week
• 1 weekend and 1 weekday off
• Able to start work immediately
• Workplace location: 1 Marine Parade Central #13-05, Parkway Centre Singapore 449408

Benefits:

• Salary: $2400
• Progressive salary increment
• 13th-month bonus
• Incentives and rewards
• Personal accident insurance
• Hospitalisation insurance
• Life insurance
• Career advancement, management trainee track included

Important: Please email your resume and recent photograph directly to [email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview.

Responsibilities:

• Conduct investigation into causes of bus accidents / incidents arising from bus defects
• Assist in planning & managing campaigns for retrofitting on buses for improved performance, safety and standardization
• Assist to implement maintenance policies for vehicle improvement to meet our operational requirements in accordance to manufacturers’ recommendations
• Conduct engineering audits, smoke checks and field visits
• Any ad-hoc jobs as per assigned

Requirements:

• Diploma in Engineering
• At least 5 years' relevant experience in automotive industry
• Hands-on experience on bus repair
• Proficient in software applications such as Microsoft Office and SAP

We regret to inform that only shortlisted candidate will be notified.

Submitting this application for this position, you acknowledge that you have read the Data Protection Policy for Job Applicants (the “Policy”) of SBS Transit Ltd and its subsidiaries, affiliates and related corporations (‘SBST”) and consent to:

a. The collection, use and disclosure of your personal data by SBST for the purposes of your application and potential employment with SBST and the purposes set out in the Policy: and

b. SBST’s retention of your personal data for two years for consideration of future job opportunities (where applicable) form the date of submission of application.

Job Title: Purchasing Officer(ID3394)
Location: Tuas
Working Hours: 8.15am to 5:00pm
Salary: $2200-$2800

Job Description：
-Process purchase requisitions from user departments, and co-ordinates between user and
supplier
-Obtains quotations from suppliers and does comparison of item costs
-Generate and send out purchase orders
-Assist in receiving and checking of goods
-Administers, communicates and co-ordinates delivery and shipment related activities
between sales department and freight forwarding companies
-Responsible for the efficient, timely and accurate preparation of shipping documents and
ensure accurate declaration of permits
-Assist in basic receptionist duties
-Support department with general administrative duties

Requirements:
-Experience in Microsoft Office ,SAP
-At least 1~3 years experience in doing Purchaser
-Company bus from Lakeside station is available

Senior Hair Stylist

Provide hair services to customer such as shampooing and blow dry, styling, colouring, perm, scalp and hair treatment..etc

Perform retail duties attending to customers enquiries

Provide excellent customers service

Greet walk-in customers, enquire about their needs and offer assistance

Conduct stock takes, stock packing and organizing of stocks

Provide house keeping duties in the work area

The responsibilities of a customer service officer in this restaurant include:

1. Greeting Customers: Welcoming guests as they enter the restaurant, and providing them with a positive first impression.
2. Taking Orders: Receiving orders from customers either in person, over the phone, or online, and accurately inputting them into the restaurant's ordering system.
3. Providing Information: Offering information about menu items, specials, and promotions to customers who inquire.
4. Handling Inquiries and Complaints: Addressing customer inquiries, concerns, and complaints promptly and professionally, and working to resolve issues to the customer's satisfaction.
5. Serving Food and Beverages: Delivering food and drinks to customers' tables in a timely and efficient manner, ensuring accuracy and presentation meet the restaurant's standards.
6. Processing Payments: Accepting payment from customers, processing transactions accurately, and providing receipts.
7. Maintaining Cleanliness: Keeping the dining area, serving stations, and customer service areas clean and organized, including clearing tables and resetting them for new customers.
8. Upselling: Suggesting additional menu items, desserts, or beverages to customers to increase sales and enhance their dining experience.
9. Collaborating with Kitchen Staff: Communicating orders and any special requests or modifications to the kitchen staff, and coordinating the timing of food delivery with the kitchen team.
10. Following Health and Safety Regulations: Adhering to food safety and hygiene standards, as well as health and safety regulations, to ensure the well-being of customers and staff.
11. Providing Excellent Customer Service: Ensuring that every customer receives friendly, attentive, and personalized service to enhance their overall dining experience and encourage repeat business.
12. Handling Reservations: Managing reservations, seating arrangements, and waiting lists during busy periods, ensuring efficient use of available tables and minimizing wait times for customers.
13. Training New Staff: Assisting in the training of new customer service staff members, ensuring they understand the restaurant's policies, procedures, and standards for customer service.

Overall, a customer service officer must play a crucial role in creating a positive and enjoyable dining experience for restaurant patrons while representing the establishment in a professional manner

Department: General Secretary's Office (GSO)

Reports To: General Secretary’s Office Manager/Director

Overall Responsibilities:

As part of the General Secretary’s Office, provide broad spectrum support to the General Secretary/CEO and the Bible Society. This includes various communications and liaison functions, capability development, administrative support, community relations, governance and compliance, as well as supporting other special projects and initiatives as required.

Key Areas of Responsibility:

• Provide general administrative support to the General Secretary/CEO and the Bible Society, including organising meetings and preparing reports for internal and external stakeholders.
• Proactively track, file, archive and retrieve key business information for future reference, including contracts and business documents.
• Represent the Bible Society on behalf of the General Secretary/CEO when relating to external agencies and strategic partners.
• Prepare and disseminate critical information to internal and external stakeholders.
• Work closely with all internal departments and coordinate activities to ensure activities meet the objectives of the Bible Society.
• Monitor the progress of key assignments as directed by the General Secretary/CEO, following up with relevant parties when necessary.
• Coordinate internal processes involving other business units for customer inquiries, reviews, evaluations and escalations, not limited to implementing new processes and documentation to improve workflow, governance, and compliance, including compliance with the Personal Data Protection Act (PDPA).
• Manage the volunteers’ and internship programme – Sowers-in-Action (SIA).
• Engage in outreach and community relations activities with churches and other Christian organisations, including establishing local SIA chapters.
• Any other duties as assigned by the General Secretary/ CEO.

Qualifications/Requirements:

• Diploma or Degree holder in any relevant disciplines
• Ability to work independently
• Excellent oral and written communication skills; comfortable with formal business writing
• Highly motivated and teachable, willing to accept and adapt to challenges
• Ability to communicate with a wide spectrum of people across all levels of seniority
• Self-starter with a good eye for detail and a strong ability to multi-task
• A good team player who is responsible and positive, able to work under tight deadlines
• Organised and possessing good analytical skills
• Possess a high level of discretion and integrity
• Excellent command in Microsoft Office competencies preferred
• Bilingual in English and Mandarin an advantage
• Fresh graduates are welcome to apply

Job Highlights

You will have the opportunity to put your gift to good use and serve in one of Singapore's oldest Christian mission agencies, having more than 200 years of history. You will also have the opportunity to work closely with management to contribute towards the growth and success of the Bible Society and further advance our mission. If you are passionate about serving in a mission organisation, thrive in a dynamic environment, and have the skills to excel in this role, we encourage you to apply.

To apply, please submit your resume and cover letter to [email protected]. We regret that only shortlisted candidates will be notified. We look forward to hearing from you.

The responsibilities of a customer service officer in this restaurant include:

1. Greeting Customers: Welcoming guests as they enter the restaurant, and providing them with a positive first impression.
2. Taking Orders: Receiving orders from customers either in person, over the phone, or online, and accurately inputting them into the restaurant's ordering system.
3. Providing Information: Offering information about menu items, specials, and promotions to customers who inquire.
4. Handling Inquiries and Complaints: Addressing customer inquiries, concerns, and complaints promptly and professionally, and working to resolve issues to the customer's satisfaction.
5. Serving Food and Beverages: Delivering food and drinks to customers' tables in a timely and efficient manner, ensuring accuracy and presentation meet the restaurant's standards.
6. Processing Payments: Accepting payment from customers, processing transactions accurately, and providing receipts.
7. Maintaining Cleanliness: Keeping the dining area, serving stations, and customer service areas clean and organized, including clearing tables and resetting them for new customers.
8. Upselling: Suggesting additional menu items, desserts, or beverages to customers to increase sales and enhance their dining experience.
9. Collaborating with Kitchen Staff: Communicating orders and any special requests or modifications to the kitchen staff, and coordinating the timing of food delivery with the kitchen team.
10. Following Health and Safety Regulations: Adhering to food safety and hygiene standards, as well as health and safety regulations, to ensure the well-being of customers and staff.
11. Providing Excellent Customer Service: Ensuring that every customer receives friendly, attentive, and personalized service to enhance their overall dining experience and encourage repeat business.
12. Handling Reservations: Managing reservations, seating arrangements, and waiting lists during busy periods, ensuring efficient use of available tables and minimizing wait times for customers.
13. Training New Staff: Assisting in the training of new customer service staff members, ensuring they understand the restaurant's policies, procedures, and standards for customer service.

Overall, a customer service officer must play a crucial role in creating a positive and enjoyable dining experience for restaurant patrons while representing the establishment in a professional manner.