Office Location: North East

Workdays/hours: Monday – Friday 8:30 am to 5:30 pm

Saturdays 8:30 to 12:30 pm

Monthly Basic Salary Range: S$5,000 to S$6,500

Monthly Allowances & Commission: Min S$2,000 (if achieve sales target)

We represent a reputable company to identify the right talent to be the Head of Sales & Marketing for the Company. This position directly reports to the Chief Executive Officer.

Key Responsibilities:

1. Lead the Sales Team to direct sales and operations planning to execute business and marketing strategies to achieve sales targets via all channels.
2. Responsible for the company’s sales growth and increased sales volume by meeting base targets.
3. Identify emerging markets and market shifts while fully aware of new products and competition status.
4. Develop, establish, and implement sales and targeted promotional strategies to spearhead target sales volume for the Company’s top line.
5. Maintain strong client relations with existing customers.
6. Plan sales visitation and positioning strategies and affect them towards realizing the stated sales objective.
7. Review the Company Business Strategic Development Plan and determine how to maximize marketing intelligence.
8. Identify new sales/markets, fish products, and business opportunities for the Company’s Shop, Stall, and Kiosk.
9. Update management on sales performance on time and accurately in the Company’s sales dashboard and/or at the sales meetings.
10. Strategize and propose improvements to enhance work performance and overall productivity.
11. Maintain a solid understanding of the Company’s processes, especially the “Harvest Today Sell Today” concept, products, and services, and actively apply them in all sales and marketing activities.
12. Undertake special projects, which include the execution of novel sales practices and ongoing operations on updating SKU Master Lists on and/or Bar-coding.
13. Foster a positive team culture that encourages sharing best practices with the sales and marketing team.
14. Commit to uphold the Company’s brand, vision, and core values in all business dealings.

Job Requirements:

1. Minimum Diploma in sales and marketing with at least 3 years relevant similar working experience.
2. Experience working in the F&B industry, particularly family with the seafood landscape.
3. Proven sales track record and leadership capability to lead a sales and marketing team.
4. Passion for promoting healthy seafood to the F&B industry.
5. Strong communication skills at all levels.

Work location: Changi Airport T3

Type of employment: full-time, commencing immediately on full salary after completing 2 month probation time.

SGD 2,500 - SGD 3,000

Our successful candidate's

main duties

include:

• General CRS-based activities, i.e. reservation, ad-hoc/group booking, ticketing & sales report;

• After-sales tasks, e.g. schedule change, rebook, reroute, re-issue & refund;

• Flight inventory monitor & control including advance booking checks, TTL checks & dummy booking screening etc.

• Respond to travel agents', private travellers' and FFP members’ inquiries on VN's products, rules & policies by phone, email or over the counter.

The

minimum requirements

for our successful candidate include:

• Completed IATA Fares & Ticketing I & II or equivalent:

• Working knowledge of major GDS & CRS systems with Sabre an advantage;

• Sound working knowledge of Microsoft Office products;

• Experience in airline reservation and ticketing an asset;

• Proven interpersonal and customer service skills

Require : ITE/JC/Polytechnic level and above

(Only shortlisted applicants will be contacted for interview)

This role reports to the Finance Director in order to accomplish all accounting tasks in a timely and accurate manner.

· Manage full set of accounts, financial statements, monthly reports, service delivery orders and online payment

· Monitor and maintain daily accounting transactions including Accounts Receivables (AR) / Accounts Payables (AP)

· Ensure timely billing to stakeholders and compliance with AR & AP procedures by generating and raising invoices, debit, and credit notes

· Update AR and AP transactions using AutoCount Accounting

· Generate SOA for outstanding invoices

· Prepare cashflow forecast and audit schedules

· Assist in any ad-hoc assignments from Finance Department and Management

· Possess strong organisational and communication skills to work with other departments as well as with customers and vendors

· Other ad-hoc duties as assigned

· Min 4 years’ experience in accounts management or Diploma in Accountancy

Organization Overview:

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative& Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

The Securities & Derivative Analyst 2 is an Intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives transactions.

Responsibilities:

• Perform trade verifications to ensure accuracy of booking requests
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports
• Participate in the periodic General Ledger (GL) proofing exercises as directed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant 2 years experience preferred
• Good understanding of Operations settlements, accounting and regulatory policies is preferred
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Consistently demonstrates clear and concise written and verbal communication skills
• Good analytical skills, positive attitude and good learning ability with great attention to detail and multitasking
• Good interpersonal, teamwork, communication and presentation skills
• Open to work on public holidays and weekends

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Responsibilities

• Support supervisor to develop the freight forwarding airfreight products, with collaborations with other departments like Sales, Marketing, etc.
• Support supervisor to plan daily shipment movement according to various requirements.
• Negotiate with airline or vendor for charges incurred and follow margin guideline to propose sell rate.
• Ensure Billing from airline are accurate and no error.
• Act as a subject matter expert and advisor regarding airfreight and participate in business tenders related to customs and trade compliance.
• Implement corrective actions directed by supervisor/management in response to any findings in the audits.
• Ensure work processes stay relevant to the current operating arena and customer expectations.
• Perform any other duties as assigned by the Management.

Requirements

• Possess a Diploma or Bachelor's degree of any discipline, preferably in Logistics & Supply Chain/Business Administration.
• Minimum of 3 to 5 years of experience in airfreight or related field.
• Possess working knowledge on IATA regulations, with DG knowledge being advantageous. Any Customs & Trade Control related certifications is a good to have.
• Demonstrate good airfreight flight planning skills to work directly with airlines, terminals and internal partners.
• Excellent communication skills to work with various levels of management and operational teams across the business.
• Self-driven individual who is able to work independently and within a team.
• Willing to work shift hours if needed

We are seeking a highly motivated, independent and meticulous individual to join our fast growing team.

Responsibilities:

• Lead a team of staff in managing transactional accounting functions including payables, receivables and stock accounting
• Support the manager in resolving complex accounting issues or assist other departments in resolving financial issues when the need arises
• Oversee and perform monthly intercompany or principal billings and follow up on receivables from billings
• Fixed asset management
• Manage sundry payables, 3 way matching, invoice recognition, verification and closure of invoice disputes and preparation of payment
• Prompt reconciliation of trade payables and/or inventory clearing accounts
• Month end activities and reconciliations
• Prepare monthly reports including balance sheet schedules and cost centre reports
• Review and recommend changes to improve accounting processes and procedures

Requirement:

• Degree in Accountancy with minimum 3 years’ relevant experience
• Experience in team management is a pre-requisite
• Knowledge of SAP FICO is a distinct advantage
• Good working knowledge of Excel and Word
• Good communication and interpersonal skills
• Able to manage voluminous transactions
• Meticulous, able to work in a fast paced environment and meet deadlines

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:

• Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
• Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
• Conduct necessary analyses to address client needs
• Communicate resolutions to clients
• Develop and maintain client portfolio through regular calls and face to face interaction, as needed
• Inform clients about problems (system failures, market issues) and provide regular resolution updates
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in customer service preferred
• Computer proficiency
• Consistently demonstrate clear and concise written and verbal communication
• Proven investigative and analytical skills
• Demonstrated ability to present concepts and influence change
• Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
• Proven ability to work under limited supervision within a team environment

Education:

• Bachelor's degree/University degree or equivalent experience

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Job Family Group:

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Job Family:

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Description

• Consolidate and create manpower supply timesheets from various divisions for approval.
• Create new data in time attendance system, including shift patterns.
• Process time attendance and checking of overtime calculation.
• To verify with staffs and resolve odd clocking issues.
• Manage and submit the approved timesheet on time for payroll processing
• Assist in the hardcopy compilation of company/ Labour Supply Annual Leave form, MC, petty cash, medical claim for Manager’ approval and submit to Human Resource.
• Raise allowances and transfer forms and submit to Ops Manager for approval before routing to Human Resource.
• Submit internal and external monthly headcount and manhour reports.
• Assist Ops Manager on any other ad-hoc duties

Job Requirements:

• Minimum NITEC/Diploma with at least 3 year experience in the relevant field.
• Experience in Time Sheet/Staff attendance is required
• Highly independent and meticulous.
• Possess good interpersonal and communication skills

Responsibilities:

• Perform operational HR activities for Support team
• Partners & supports the operations divisions on key HR programmes and initiatives in areas such as organizational development, talent development, recruitment,
• Implement change management and transformation projects to attain cost savings.
• Manage manpower projections in accordance with divisions’ growth plans and productivity targets.
• Improve employee experience and engagement through different touchpoints and communication channels.
• Manage employee grievance, staff counselling and conducting of disciplinary inquiries and investigations for all job levels.
• Establish good industrial relations through regular engagement with unions.

Requirements:

• Good degree with at least 1-3 years’ experience in employee engagement and communications role
• Critical thinking and data analytics skills
• Prior experience with managing engagement surveys and application of insights for targeted interventions would be a plus.
• Strong project management and ability of manage independently.
• Excellent written and oral communication
• Good interpersonal skills
• Proactive, resourceful and adaptable
• Prior experience in Global Mobility will be advantageous

Responsibilities

• Assist SRA/ARA in carrying out supervision for Architectural works and its related works
• Monitor the Project including progress control, quality control, variation/cost control, safety control, environmental control, etc
• Report any critical and/or major issues to SRA/ARA proposing possible solutions
• Liaise and coordinate with Consultants to resolve technical and/or interfacing issues
• Keep and maintain proper and updated site records on progress of work

Requirements

• Diploma in Civil & Structural Engineering or Architectural Studies from a recognized tertiary institution
• Accredited as a Resident Technical Officer (Tunnel) with IES/ACES
• At least 15 years site experience with extensive architectural and interior design experience, of which 5 years must be in the LTA tunnel projects
• Conversant in statutory code and requirements for site supervision, quality control procedures, construction administration and submission of progress reports
• Project Location: Changi East, working hour: 56 hours a week

Kindly indicate your current and expected salary in your CV.
Please be informed that only shortlisted candidates will be notified.

Job Responsibilities

· Responsible for full spectrum of HR functions with focus on payroll.

· Handle full payroll cycle, claims, CPF, annual income tax return and reconciliation of payroll runs and reporting.

· Support HR projects, including planning, budgeting, reporting, etc…

· Provide HR advices to internal stakeholders and employees.

· Upkeep HR policies and relevant rules and regulations that is compliant with relevant authorities and laws.

· Maintain and ensure accuracy and confidentiality of all documentations and records.

· Perform general office administrative duties including office supplies, pantry supplies, company activities, etc…

· Contribute to the continuous improvement of HR processes and procedures.

· Any other duties within the HR functions as assigned.

Qualifications

· Diploma or Degree in HR, Business Studies or related field

· At least 3 years’ experience in HR

· Experienced with Timesoft HRMS preferred

· Able to multi-task in a fast paced working environment

· Meticulous and organized

Well versed with Singapore employment act and statutory guidelines

Job Summary:

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

Job Responsbilities:

• Answer all incoming calls promptly and politely
• Respond to customer enquiries promptly
• Basic knowledge on cargo commodity as per IATA rules and regulations
• Handle all air export shipment interface with multiple parties (internal and external customer/stakeholders) on shipment requirements
• Booking of flights with planning team
• Check on AWB/HAWB and all other necessary shipping documents and feedback to customer and overseas agent if any discrepancy/non-compliance issue
• Ensure all data are updated correctly in system
• Liaise with overseas agents on various requirements and rates
• Obtain rate approval from customer before shipment departs
• Provide flight details and feedback to customer on freight status timely
• To ensure AED compliance and job file closures within KPI
• Monitor shipment uplift and transit to ensure timely arrival/delivery to consignee, as well as updating shipment delays to shipper and destination stations whenever occurs
• Good understanding of customer’s SOP and shipment handling requirement by ensuring compliance prior to shipping, with customer satisfaction
• Monitor progress to achieve month end targets / annual objectives and KPI
• Supporting others on shipment execution when necessary
• Manage claims query, follow up with internal stake holders and vendors, and update customer
• Provide airfreight quotations upon application
• Take charge of Supplier’s invoice disputes
• Timely escalation of issues / concerns that requires broader attention and resolution
• Take on all other ad-hoc tasks delegated by Supervisor/Manager

Job Requirements:

• Minimum GCE ‘O’ levels with 1-2 years customer service-related experience. Experience in freight-forwarding(airfreight) is advantageous.
• Possess excellent communication and interpersonal skills
• Good written and spoken English
• Able to work over-time when required

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

Due to the current COVID-19 situation and the escalating visa/travel restrictions in place, we will be prioritizing candidates who are currently based in Singapore and do not require relocation. We will be reviewing the pandemic situation and will adjust our position in accordance and adherence to local authority.

We regret that only shortlisted applicants will be contacted. Thank you for your interest in Bollore Logistics Singapore.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines, and auxiliary power units. It offers a broad product portfolio that includes commercial aircraft jet engines, commercial turboprop engines, military aircraft engines, business and general aviation jet and turboprop engines, helicopter turboshaft engines.

Pratt & Whitney in Singapore is a global center of excellence with the most comprehensive service offering outside of the U.S. Located in key industrial areas of Loyang, Seletar and Tuas, the Pratt & Whitney companies operating in Singapore include: Component Aerospace Singapore, Eagle Services Asia, P&W NGPF Manufacturing Company Singapore, Pratt & Whitney Canada (SEA), Pratt & Whitney Component Solutions, and Turbine Overhaul Services. Pratt & Whitney has been operating in Singapore for more than 30 years, making it one of the pioneers in the development of Singapore’s world-class aerospace industry.

Responsibilities

• Acts as trusted business partner, change agent and coach to deliver best practice and business focused HR solutions that support the achievement of business results and people objectives.
• Collaborates with Total Rewards COE on C&B plan designs/ implementation.
• Work with other COE HR colleagues to achieve operational excellence and attain consistent high quality of HR processes and services.
• Plays a strategic role in people development, identification of high potentials, successors and employees in critical roles to achieve business goals.
• Participate in labor management.
• Ongoing engagement with the operations to identify and understand people priorities that have business implications. Design action plans to address these priorities.
• Participate in labor management rights and employee relations.
• Build a strong partnering relationship and act as point of contact for business leaders and all other internal stakeholders.
• Provide HR guidance and solutions to line managers.
• Adopt Lean methodology to proactively seeking continue improvement to achieve business objectives and strengthen employees’ experience.

Requirements

• Degree in Human Resources or related disciplines with minimum 4 years of experience in Human Resources partnering.
• Good knowledge of full spectrum of HR functions with focus on Total Rewards.
• Strong knowledge of Microsoft Excel.
• Candidates with Unions management experience/hands on Industrial Relations practice is an advantage.
• Meticulous, process and result orientated, strong in follow-through the process.
• Possess strong analytical and problem-solving skills.
• Passion to serve people and support the business to drive HR transformation.
• Great team player with good communication and influencing skills across all levels.

Why Join Us

• We drive innovation to go beyond with a purpose to transform aviation.
• We grow our people to become leaders with talent & leadership programs.
• We offer employee scholarship program for further education.
• We care for your well-being with comprehensive health, medical & dental benefits.
• We provide island-wide company transport from major MRT stations.
• We provide structured on-the-job trainings and in-house/ external certifications.
• We value trust, safety, integrity, respect, safety, innovation and excellence.
• We provide annual wage supplement (AWS) and variable bonus plan.
• We provide shift & meal allowances (Shift work only).
• We provide overtime benefits as applicable (Shift work only).
• Our ethos is “We Succeed, Together”.

• Be part of Technical team responsible for maintaining and ensuring the serviceability of all systems and equipment at Inflight Catering Centre (ICC) 1 & 2
• Be technically proficient in all aspects of maintaining, repairing and troubleshooting the full range of ICC systems and equipment (e.g. warehouse systems, material handling and automation systems, refrigeration systems, kitchen equipment, packaging and inspection machines, washing machines, waste management systems, etc.) and other technical related knowledge
• Manage, perform and ensure all maintenance activities and repair works are timely follow-through according to the assignment, maintenance schedule, procedures, checklists, manufacturer recommendation and completed within the timeframe
• Manage, perform and ensure all technical purchase requisition of spare parts, contracts and services are in accordance to the Company policies and follow-through to support the maintenance activities
• Manage, communicate and work professionally with all stakeholders to minimize systems and equipment downtime
• Be proactive in resolving technical faults, contributing initiatives and continuous improvements
• Always observe and follow all Safe Work Procedures and Food Safety requirements
• Always ensure Safe Work environment by housekeeping of all work areas and report any safety hazards immediately
• Perform and support other relevant duties and projects assignments if required

C&B:

• Basic Salary + Monthly Allowances
• AWS
• Annual Salary Increment
• Annual External Training Budget with Paid Training Leave Given
• Excellent Welfare Benefits; Flexi Claims, Progressive Annual Leave & etc
• Permanent position with Long Service Award

Responsibilities:

• Perform daily order processing from customers' requests (from quotation to processing orders)
• Handle outbound processing (Schedule, Liaise Internally, Prepare, Manage and Resolve with any matters with customers' finished goods)
• At any point of times, you will be only perform either Order processing or Outbound processing duties.
• Coordinate with the various department to ensure smooth operation (required face to face communicate with the production staffs)
• Handle customers face to face regarding ordering or outbound matters.
• Beneficial to have basic accounting knowledge for processing of payment etc.
• Perform any administration duties assigned when required
• Responding to incoming email, phone, mobile platform enquiries
• Be responsible for all correspondences, filing, photocopying, recording, documentation
• Attending team meeting and sharing best practice with colleagues
• Prefer to have candidates with experiences working in Singapore

Requirements:

• Minimum GCE 'N'/'O' level with related working experiences
• Applicant with either similar job duties will have advantages
• Comfortable to work in different multicultural team
• Possess positive working attitude and willingness to learn
• Possess good communication skills (both written and oral) and interpersonal skills as required to handle customers enquiries daily
• Ability to maintain confidentiality
• Able to accept job flexibility and willingness to learn new duties
• Ability to start work with short notice preferred
• Applicants must be willing to work in Changi (Preferably for applicants to stay in East area)
• 5.5days work week with alternate Saturday
• Mon - Fri (8am to 5.30pm); Alternate Sat (8am to 4pm)

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

Job Description

You will be working in a commercial kitchen preparing inflight meals for airline clients, with the following responsibilities:

• Oversee the operations in Production and Packaging activities
• Monitor the performance of machines/equipment (eg. packaging lines, production lines) and report any malfunction
• Monitor production schedule and ensure timely completion of dishing
• Co-ordinate production and transfer of products between plants
• Organise/participate in time studies relating to shelf-life extension projects
• Use of Warehouse Management System – Infolog for the recording of items received and issued at C2 Plus
• Follow orders in dishing of meals as directed to the quality expected by customers, complying to food safety and hygiene regulations
• Carry out ordering according to load requirements, follow proper stock control and rotation (adhere to FIFO)
• Ensure production staff adhere to HACCP, Medina food safety requirements, and all hygiene procedures • Conduct training of new staff on dishing procedures
• Conduct investigations on discrepancies

Requirements

• Must be able to use PCs and computer systems related to area of work (e.g. Infolog), read computerised worksheets, check and respond to emails when on duty
• Possess good knowledge of food hygiene and food handling procedures
• Possess good decision-making, problem solving, communication and training skills

Customer Service Officer (East)

- Salary up to $2500/month

Job scope :

• Handle calls and emails promptly by providing accurate and timely information, alternatives, and solutions to customer orders
• Respond to customers' queries and concerns with the aim of achieving excellent service standard
• Follow up promptly with customers to resolve issues
• Provide respondents' feedback to respective departments to improve customer experience
• Evaluating and processing Return requests from customers
• Perform after-call administration work such as job openings, generating customs document/parcel manifest, filing, and all related matters
• Liaise with the transporter to ensure B2C shipments are delivered promptly to the parcel sorting center for processing
• Prepare billing to B2C clients for submission before the cut-off date
• Prepare weekly or monthly reports as required by Management and B2C clients
• Suggest Standard Operating Procedures for new procedures or processes that help create efficiency for the team

Requirements :

• "O" Level/ ITE Nitec/ Diploma in related field
• Proficient in Microsoft Office
• Initiative with positive attitude, willingness to learn and must be a team player
• Committed and able to work independently
• Friendly and Customer Service oriented
• Good communication skills

Working hours :

• Monday to Friday (8.30am to 5.30pm)
• Saturday (8.30am to 12.30pm)

Please Whatsapp us at +65 9338 7787 to arrange for an interview.

The Freight Operations Officer's main purpose is to support the Freight Team in performing the full scale of the operational function in air and sea freight forwarding. He/She needs to be detail-oriented, resourceful and analytical to manage resources cost-effectively. He/she requires organising and planning skills to ensure careful execution of projects according to customer requirements, as well as interpersonal skills, problem solving, negotiation and presentation skills for effective communication and management of stakeholders.

We're looking for a team player who is performance driven, proactive and agile in adapting to customer needs and make decisions independently. This position is part of a 6-members team that reports to the Head of Freight Services.

• Work Schedule: 5.5-days week, Mon-Fri 8.30am to 5.45pm, Alt Sat 8.30am to 1.30pm
• Work Location: Our office in Changi Airfreight Centre

MAIN DUTIES AND RESPONSIBILITIES

• To evaluate customers’ shipping needs and recommend appropriate freighting solutions.
• To work with shipping companies suitable schedules, negotiate with carriers and finding the best rates for all sea and land freight shipments.
• To review all shipping documentation ensuring compliance with company standards and trading regulations.
• To execute all incoming and outgoing shipments, including customs declaration, transport planning, project cargo handling, terminal service handling, bonded warehouse handling, dangerous goods handling, shipments tracking and billing.
• To assist/advise client on site where required.
• To coordinate with insurance companies and ensuring that cargo is covered for damage or loss during transportation.
• To monitor shipment at every stage of the shipping process, communicate with customers regarding shipment details and delivery schedules.
• To assess carrier performance based on customer feedback and implementing changes where necessary.
• To establish relationships with vendors and suppliers to develop new business opportunities.

REQUIREMENTS

• Diploma or Bachelor Degree in Logistics or related
• Minimum 2 years work experience in Freight Forwarding operations
• Valid Class 3 driving license

As a Security Officer, you’ll be implementing safety and security policies in accordance with IHG standards – emphasizing to remain alert at all times to team members. By allowing guests to feel safe and that their safety is not being compromised, it would encourage them to repeat visits to our hotel.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Reporting to Manager all hotel property deficiencies and safety or security hazards
• Checking control access points as assigned to ensure no unauthorized entry
• Maintaining keen vigilance at colleague entrance where colleagues, casual labours and visitors check in
• Doing patrolling on guest floors, heart of house and check entry and exit points
• Ensuring all operating procedures are adhered to
• Monitoring CCTV cameras
• Arranging Night Transport requests for colleagues
• Responding to emergencies as a member of CERT / Certified First Aider
• Familiar with fire / work place safety procedure guided by hotel’s emergency plan in any case of fire outbreak
• Escorting VIPs and dignitaries
• Engaging with guest confidently & appropriately
• Staying alert and observe for any unusual packages, guests or vehicles to advise superior

What we need from you

• A minimum qualification in GCE O levels
• At least 1 year of relevant work experience
• Possess a valid security officer licence
• Able to work rotating shift hours over weekends and public holidays
• Proactive and have an eye for details
• Able to stay alert & professional at all times

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Welcome members upon arrival and assist guests according to established standards and procedure.

· To handle all F&B aspects and any other items requested by guests.

· To provide information, courteous and efficient service and if possible to comply with each and every guest’s request.

· Assist in baggage handling

· Be constantly alert on procedures and existing SOP with business partners

· Must have the team work spirit amongst colleagues of all levels so as to ensure all work flow can be executed diligently.

· Consistently have a courteous and hospitable attitude at all times when on duty to both internal and external customers.

· Other ad-hoc duties

JOB SPECIFICATIONS/REQUIREMENTS:

· Possess a Class 3/3A driving license (preferred)

· Able to work on shift rotations,weekends and public holidays

· Familiar with Changi Airport’s rules and regulation is an advantage

· Physically fit to carry out task, carry bags of up to 30kg if required

· Pro-active, dynamic, dedicated and responsible

· Training will be provided

· Able to work permanent night shift

BENEFITS/OTHERS:

· Understand and experience how the exclusive terminal works

· Fun working environment

· Airport Discounts

Job Description

• Actively engage in daily logistics operations, handling the receipt, documentation, storage, safety and distribution of AOG/Critical aircraft tools.
• Ensure daily operations run smoothly and achieving KPI targets.
• Co-ordinate with other sections and departments to ensure efficient operation within division.
• Liaise with vendors on purchase and repair of aircraft tools.
• Upkeep operations / training records and coordinates for authority / customers audits.
• Comply with airside safety rules and regulations.
• Track expiry dates for tools and equipment.
• Maintain the paperwork for tools management.
• Upkeep of his department’s equipment, tools, and vehicles.
• Run the maintenance and repair program for aircraft tools (troubleshoot or liaise with external vendors).
• Train staff for minor troubleshooting works on aircraft tools/equipment.
• Ensures briefing on technical handling matters and safety issues are conducted for staff.
• Any other duties as assigned by Operation Executive.

Requirements

• Higher NTC or Diploma in any Logistics / Supply Chain related discipline
• Preferably with at least 2 years of relevant working experience
• Knowledge of SAP will be an advantage.
• Excellent analytical, interpersonal, and communication skills
• Proficient in Microsoft Office
• Able to work in a team to achieve results.
• Class 3 driving licence.
• Willing to work overtime and on weekend when required.

Key Responsibilities

1. Support enquiries for Employment Terms and Conditions (and country specific provisions)
2. Point Mgrs./EE's to information on enquiry of HR Programs/Policies/Processes/Systems
3. Provide admin support on EE Separations
4. Admin role in ER documentation
5. Admin support for Mobility requirements
6. Admin support for Staffing needs
7. Provide information to Mgrs./Employees with enquiry on resources avail for development needs
8. Admin support on Payroll tasks
9. Admin support enquiries on Rewards programs

Functional Knowledge

• Demonstrates conceptual knowledge of theories, practices and procedures within a discipline

Business Expertise

• Applies general knowledge of business developed through education or past experience

Leadership

• No supervisory responsibilities; accountable for developing technical contribution

Problem Solving

• Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments

Impact

• Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines

Interpersonal Skills

• Exchanges straightforward information, asks questions and checks for understanding

Job Description

• Daily operations functions of warehouse including housekeeping activities.

• Ensure compliance with warehouse standard operating procedures.

• Ensure effective utilisation of warehouse space.

• Identify operational shortfall, maintenance, or repair needs.

• Identify warehousing issues ( If any ).

• Pick, pack & label shipments.

• Ensure compliance to safety and legal requirements.

• Ensure accurate receipt & release of goods with accurate documentation.

• Ensure condition, weight and dimensions upon receipt / release of cargo.

• Support Import / Export / Delivery functions when needed.

Job Requirements

•Min 1 year of relevant working experience.

•Proficient with Microsoft Office.

•Forklift driving permit preferably.

•Physically fit as manul labour required.

Working Days (Per Week)

5.5 (2 Saturday Off per month / Half Day)

Benefit

Medical, Bonus

Specific Job Role/Scope:

1. Lead Export Team for dedicated account/lane
2. Perform Dedicated Account (Air & Trucking)
3. To assist and coordinate shipment arrangements pertaining to airfreight
4. Customer Service and attend to customer grievance management

Job Responsibilities:

1. To perform Customer Service/ Operations role to execute shipments daily
2. Creation/ Execution of Export Documents
3. Liaising of Export Booking through Airlines
4. Liaising with different personnel for daily Export documents
5. Attending to email correspondence & trouble shooting
6. To check daily uplifting of shipments
7. Reporting of Offloading Report/ Follow up on Cargo Irregularities
8. Oversee daily trucking service
9. Generating weekly report and monitoring daily billing process
10. Ensure all permits are declared and comply to AED requirements
11. Understand permit requirements/ arrangements (OO,OD, XO)

Job requirements:

1. Proficiency in MS Office (Word, Excel, PowerPoint) & equipped with IT skills will be preferred
2. 5 days work week (Perform weekends / PH when required)