Roles and Resposibilities:

1. Human Resources

a. Assist in recruitment, from posting job ads to interviewing candidates.

b. Maintain employee records and handle payroll in collaboration with finance.

c. HR policies and benefits.

d. Support performance appraisals and assist with training and development.

e. Ensure compliance with local labor laws.

2. Administrative/General Support

a. Manage office supplies, scheduling, and vendor coordination.

b. Maintain office documentation, reports, and records.

c. Support event coordination and travel arrangements.

d. Maintain a clean and organized office environment.

e. Support management with administrative tasks as needed.

Qualifications:

GCE O or A level, Diploma

Experience: 1-3 years in HR or administrative roles.

About VIVIFI

VIVIFI is a dynamic and innovative Singapore-based mobile virtual network operator (MVNO) that has been disrupting the mobile industry since 2019. We are known for our non-contract sharing mobile plans for families and value-for-money mobile plans for individuals, offering both 4G and 5G services. We are committed to providing exceptional customer experiences and are looking for a passionate and driven individual to join our team.

Role and Responsibilities

Corporate Account Management:

· Onboard new corporate customers (UENs) and ensuring a smooth transition.

· Customer Support: Manage and resolve corporate customer inquiries, including requests for line additions, technical issues, and any other support needs.

· Account Management: Maintain accurate records of corporate accounts, including line usage, billing information, and customer contact details. Proactively address any billing inquiries, ensuring prompt resolution of disputes or assisting with bill settlements.

· Relationship Building: Cultivate strong relationships with corporate customers, proactively addressing their needs and ensuring their satisfaction.

Sales & Business Development

· Sales Prospecting: Reach out to potential corporate customers, present VIVIFI's offerings, and secure new business.

· Proposal Development: Assist in creating compelling proposals and presentations for corporate clients.

Administrative Support:

· Order Fulfillment: Assist with the processing and fulfillment of orders for corporate customers, including sim card delivery and stock management.

· Communication: Handle communication with corporate customers via email, phone, and other channels.

· Data Management: Maintain accurate and up-to-date records in spreadsheets and other systems.

· Ad-hoc duties: Perform other administrative tasks as required, including assisting with events, marketing campaigns, and project support.

Requirements:

· Singaporean or Permanent Resident

· Excellent communication and interpersonal skills, with a proven ability to build rapport and trust with customers.

· Strong organizational skills and attention to detail.

· Ability to work independently and as part of a team.

· Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).

· Experience in customer service, account management, or sales is an advantage.

· Passion for the telecommunications industry and a desire to learn and grow.

· Ability to take initiative, be adaptable, and thrive in a fast-paced environment.

Benefits:

· Competitive salary and benefits package.

· Opportunity to work in a dynamic and innovative company.

· Exposure to a diverse range of responsibilities and opportunities for growth.

· Be part of a team that is passionate about making a difference in the mobile industry.

If you are a highly motivated and results-oriented individual with a passion for customer service and sales, we encourage you to apply! We look forward to hearing from you!

Job Description & Requirements

• Listed company
• Day & night shift
• Working location: Pasir Ris

Job Description:

• Operate Crane
• Ensure regular maintenance and carry out daily safety check of the assigned crane, including filling up the crane logbook and lifting logbook as per Ministry of Manpower guidelines.
• Daily routine check before and after operating Crane
• Inspect Crane for defective parts and notifies Supervisor of defects or malfunctionsMotoring crane stability and load weights.
• Ability to lift heavy loads, work in heights.
• Follow operational procedures with due care and diligence.
• Maintain good safety practices.

Requirements:

• Minimum 5 years experience in crane operations.
• Possess valid crane operator license.
• Able to perform shift work when required.
• Willing to work night shift will be a plus.

Admin Executive

JD :

- Responsible for Billing process, issuance of Delivery Order and Sales Invoices.

Liaise and coordinate with sales teams on order processing and delivery arrangement.

Collaborate with warehouse to ensure timely delivery. Ensure all orders are delivered to

customers within the timeframe.

- Issue PO to vendor and follow up on the scheduled delivery.

- Manual updates of stock balance in Excel. Coordinate with warehouse team on stock balance.

- Prepare meeting minutes and disseminate to relevant parties.

- Attend to phone calls and email queries.

- Any other duties assigned.

Required skills:

- Alert and responsive to WhatsApp’s, WeChat and email

- Able to read and write in Chinese to liaise with overseas counterparts

- MS Excel, MS Office, MS Word

- Good interpersonal skills

- Able to work independently in a fast-paced environment.

- Well versed in MYOB

- At least 1 year(s) of working experience in the related field is required for this position

• Working hours: Mon - Fri 8am - 5pm
• 5-day work week
• AWS & Performance Bonus
• Friendly Environment

Your Role:

• Provide admin support to Sales & Project team
• Prepare purchase order, delivery order, sales order, tax invoices and other documents
• Handle internal & external co-ordination of purchase order
• Assist in purchasing and liaise with suppliers & customers for delivery schedule
• To collate documents for project handover
• Perform stock control and housekeeping operations of store
• Responsible for receiving and dispatching of stocks
• Other administrative duties as assigned

About you:

• Min ITE/ Diploma in Supply Chain Management, Commerce, Business Administration or any other relevant field of studies
• Min 1 year of relevant working experience in purchasing and office admin
• Proficient in MS Office
• Good working attitude and with ability to communicate well
• Meticulous and detail oriented
• Ability to work independently and as a team player

Admin/Accounts

Full Time Permanent

Assist with day to day operations of the Admin & accounts functions and duties.

• Handle, process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc).
• Handle administrative tasks such as data entry, photocopying, filing, scanning and company daily financial activities.
• Deal with employee requests regarding human resources issues, rules, and regulations.
• Manage work pass application, renewal and cancellation.
• Assist in payroll preparation by providing relevant data (timesheets, absences, leaves, etc).
• Conduct initial orientation to newly hired employees.
• Handle employee's repatriation process.
• Assist our recruiters to source candidates and update our database.
• Any other duties as assigned by the management.

Qualifications:

• Minimum 2 year of experience in administrative and HR roles.
• Postgraduate Diploma /Bachelor degree
• Strong understanding of HR practices and labour laws.
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in HR software and Microsoft Office & Software.

Job Responsibilities:

· Handle and support day-to-day HR and Admin related matters

· Prepare HR Letters (i.e. Disciplinary, Contracts, Confirmation, Extension of Probation, Promotion, etc.)

· Maintain accuracy of HR database and updating employee records in HR information system

· Follow up and ensure that all employees’ employment status is updated and processed timely

· Ensure all documentations are properly filed (i.e. P-Files, E-P Files)

· Check and verify staff attendance for Payroll processing

· Check and verify employees’ leave application, medical claims, etc.

· Validate and prepare biometrics report for billing

· Handle employees’ enquiries and feedbacks

· Assist in claims submission, government grants, insurance, etc.

· Assist in coordinating training and development need for employees

· Handle walk-in interviews

· Any other HR/Admin duties assigned

Job Requirements:

· Diploma in Human Resource Management and/or related field

· Minimum 1 year of experience in HR Function (Candidates with no experience are welcomed. Training will be provided)

· Basic knowledge of Employment Act, IRAS and MOM regulations and HR best practices

· Strong organizational and administrative skills

· Proficiency in HR information systems and Microsoft Office

· Positive working attitude, people-oriented, strong team player, excellent communication, and interpersonal skill

· Attention to detail and accuracy in handling HR documentation

· Ability to manage multiple tasks and prioritize effectively

· Meticulous and pleasant disposition

Job Responsibilities:

· Handle end-to-end processing of monthly payroll

· Process CPF, IR8A, IR21, NS make-up pay claim, Government-Paid Leave claim, and government grants

· Submit statutory report and survey to the authorities such as MOM surveys, wage surveys, etc

· Support Increment/Bonus Exercise

· Draft and prepare HR related letters (i.e. Disciplinary, Contracts, Confirmation, Extension of Probation, Promotion, etc.)

· Leave Administration

· Work closely with Operations and Finance department on payroll and billing matters

· Assist in Foreign Worker Levy matters

· Administer work injury compensation (WICA) matters (MOM iReport and claim submission)

· Process foreign worker medical insurance, public liability insurance and medical claims in a timely manner

· Maintain accurate HR database and update employee records in HR information system

· Follow up and ensure that all employees’ employment status is updated and processed timely

· Ensure all documentations are properly filed (i.e. P-Files, E-P Files)

· Design, implement, and manage employee engagement programs (i.e. employee communication platforms and activities, etc.)

· Work pass applications, renewals, cancellations, appeals, etc.

· Coordinate training and development need for employees

· Involve in ISO Audit Preparation and license renewals process

· Review work processes and standard of procedure (SOP) for HR Department

· Review all work done by HR and Admin team

· Assist in yearly performance appraisal exercise

· Administer new project preparation

· Prepare relevant reports for Management review

· Any other duties assigned

Job Requirements:

· Diploma in Human Resource Management and/or related field

· Minimum 2 years’ of experience in HR Function, preferably with payroll and WICA processing experience

· With strong analytical skill, integrity with strong sense of confidentiality

· Proficiency in HR information systems and payroll software

· Good knowledge of Employment Act, IRAS and MOM regulations and HR best practices

· Strong organizational and communication skills

· Ability to handle multiple tasks and prioritize effectively

· Attention to detail and accuracy in documentation

· Highly adaptable and able to perform a variety of fast and change assignments quickly on short notice

· Independent, proactive, and problem solver

· Meticulous and pleasant disposition

We are seeking a versatile Admin and Logistics Assistant to join our team. You will be responsible for ensuring smooth operations of livestream sessions from pre- to post. You bank on supporting both hosts and the audience during livestreams, adjusting strategies in real-time to maximise viewer engagement. In your day-to-day, you will be working with Logistics team, to ensure that customers’ orders are fulfilled.

We are looking for someone with excellent communication skills, strong organisational and multitasking abilities, who has an interest in live commerce, customer service and current trends. May have overseas opportunity.

Note: The working hours may vary outside of the standard 9am-6pm, depending on livestream schedules.

Job descriptions:
• Manage eCommerce platform and online marketplaces (Facebook etc)
• Handle enquiries from eCommerce platforms and online marketplaces;
• Assist in all aspects from order processing, delivery and return or exchanges from customers’ orders across eCommerce and online platforms;
• Assist to resolve operational issues, and implement improvements to ensure operations are established and implemented properly;
• Performs all general administrative tasks;
• Provides administrative support to sales and service department;
• Any other ad-hoc duties as may be assigned.

Qualifications
• Ability to pick up a strong grasp on product knowledge in short periods of time.
• Able to establish good rapport with current and potential customers.
• Strong organisational and multitasking abilities.
• A team player, creative, efficient and honest.
• Prior experience in a sales, livestream or broadcast support role is a bonus.

We are looking for a trustworthy, take-charge individual to join our growing business as a site supervisor. The role of a site supervisor has broad responsibilities, from managing staff and overseeing projects, to maintaining safety protocols and implementing site procedures. Our ideal candidate is experienced, responsible, and team-focused.

Job Requirements

• Years of prior experience in managerial or supervisory roles
• Reading comprehension of technical documents
• Excellent written and spoken communication skills
• Exemplary analytic problem-solving and troubleshooting skills
• Proven leadership skills with a large and diverse workforce.

If you are detail-oriented and organised, we invite you to join our Goh Yeow Seng Pte Ltd Team, as Admin Sales Assistant (Part-Time).

Job Responsibilities:

• Providing customer support and attending to phone calls, e-commerce and email enquires.
• Processing of sales orders, invoices and statements.
• Co-ordinate with Logistics department.
• Maintain proper filing and documentation.
• Any other ad-hoc duties assigned.

Requirements:

• Having a positive attitude, willing to learn and improve.
• Able to work independently.
• Able to communicate clearly in English and Mandarin, and to liasie with Mandarin speaking customers.
• Proficient in MS Office.
• On-site work is required.
• Staying in Bedok area preferred.
• Part-time, Student job.
• Remuneration depending on qualifications, experiences and performance.

Interested, please send your resume by e-mail: [email protected] or contact us at Hp: 9617 3551.

Job Summary:

• 5 days work
• Location: East (Nearby MRT)
• Basic up to $5500
• MNC | Construction Industry

Job Scope:

• Oversee the full cycle of HR and administrative operations.
• Develop and implement HR strategies aligned with company objectives.
• Review and update HR policies for compliance with labor laws and industry standards.
• Manage the end-to-end recruitment process, including job postings, interviews, and candidate selection.
• Create talent acquisition strategies to attract top candidates and facilitate onboarding.
• Handle employee relations, addressing grievances, disciplinary actions, and conflict resolution.
• Implement and manage performance management systems, ensuring regular appraisals and employee development.
• Process work pass applications, renewals, and cancellations for foreign employees, ensuring compliance with regulations.
• Oversee payroll processes, benefits administration, and leave management.
• Review and recommend salary structures, bonuses, and incentive schemes.
• Identify employee training needs and develop programs to enhance skills and competencies.
• Organize internal and external training programs to support career growth.
• Manage office operations, including lease agreements, facility maintenance, and vendor relationships.
• Ensure a productive office environment that complies with safety regulations.
• Ensure compliance with labor laws, health and safety standards, and internal policies.
• Prepare and present HR reports on workforce trends, turnover rates, and key metrics to senior management.
• Perform any ad hoc duties as assigned.

Job Requirement:

• Diploma / Degree in HR related studies
• Ability to work independently for all functions related to HR
• Professional HR certification (e.g., SHRM, CIPD) is an advantage.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Trance Teu (R1988522)

Jobscopes of the position Includes:

1) Customer Service

2) Arrange Servicing Schedule with customer

3) Arrange Installation Schedule with customer

4) Keep track contract renewal

5) Keep and maintain records (Data Entry)

6) Provide Quotation

7) Ordering of stocks

and Any Ad-hoc Duty assigned when required.

• Perform billing and day to day admin duties
• Coordinate with the sales department and perform PO, DO and other documents
• Arrange import shipment
• Arrange local delivery to the customer
• Assist in any other ad-hoc matters, when required.

Requirement:

• O level / / ITE / Diploma
• No experience are welcome, supervision will be given
• Knowledge in MS Office
• A keen learner who is open to expanding knowledge of billing and administrative work is preferred.
• Bilingual (Chinese & English) to liaise with Chinese speaking associate

Interested candidate please send please submit a copy of your updated resume to [email protected]

HR in-charge: KC Cheah

Job Description:

Provide full spectrum of HR and administrative support for foreign employee.

Responsible for monthly processing and submission of payroll and reports.

Manage the training and development needs of employee and administering the full spectrum of training and course.

Handle work pass applications, renewal and cancellation including arrange for repatriation of workers.

Handle work injury compensation claim.

Any ad-hoc duties as assigned.

Maintain employees’ information, leave records, compensation, health, and medical insurance.

Updating employees' leave entitlement and details from time to time.

Generate payroll a month for employees based on the attendance sheets.

Responsible for the arrangement of recruitment of employees, handling on-boarding and off-boarding of workers, including interviewing, signing of the contract, and updating of hiring ads.

Attend to inquiries from employees and resolve MOM/employee-related issues to ensure smooth support from HR.

Maintain and update the latest HR policies and procedures. Keep up to date on MOM guidelines, webinars from the industry, etc.

Consistently review, suggest, and update HR policies/ processes/ structures to ensure improvisation of the company HR department together with help of other departments.

Requirements:

A minimum of 1 year of HR working experience is needed.

Good interpersonal skills.

Able to speak Mandarin and English to liaise with Mandarin-speaking and English-speaking workers.

Relevant degree in business, human resource management, or other relevant disciplines

Familiar with MOM regulations.

Proficiency in Microsoft Office suite of products.

Excellent work ethic, and able to maintain high level of confidentiality in all areas of work responsibilities.

Experience in the construction industry is preferred.

Job Description

Assist Operations Manager in supervising daily operations of organization.

Supervise operations team to ensure operational excellence and excellent customer services.

Assist Prepare project budget and cash flow projection.

Monthly report on cost and operation result

Perform full spectrum of contracts administration including quotation, costing, tenders and contract documentation.

Provide assistance and support on contractual issues and claim

Assist in implementation of new procedures and features to enhance the workflow of the department.

Requirements

Minimum Diploma holder with at least 2 years full time working experience

Must be able to converse in English and Mandarin to liaise with mandarin-speaking employees and customers

Can do overtime when necessary.

Shall be contactable by means of hand phone at any time of the day (i.e. 24 hours a day, for every day, including Sundays and Public Holidays) throughout the period of the engagement.

Proficient in Microsoft Office applications such as MS Word and Excel

Good communication and interpersonal skills

Ability to multi-task and manage ad-hoc projects in a fast-paced environment

Independent, responsible, organized and able to work under pressure.

Experience in Construction Industry will be highly advantageous.

Roles & Responsibilities

1. Recruitment order management, issuing recruitment orders to cooperative agents, arranging interviews for salespersons, controlling the operation of the recruitment process, etc.

2. Company cost control.

3. Financial support, assisting the company's accounting company

4. Support the smooth communication and operation of the company team.

5. Human resources and administrative office management, such as handling entry and resignation procedures, etc.

6. Assist the company in managing the company's personnel and administrative work, accounting records, and document management.

7. Assist the boss to do MOM foreign worker work visa application work.

8. It is preferred to hold a Singapore CEI qualification certificate, be familiar with the intermediary industry and have relevant work experience.

9. Proficiency in the use and operation of various office software.

10. Good interpersonal and time management skills.

12. Responsible for negotiating other tasks such as recruitment and development in the company's national markets, and other tasks assigned by the boss.

We provide comprehensive training and mentorship program. So come join and grow with us!

Interested Personal kindly contact WhatsApp :+65 91333583 (Fiona)

OR

Email to : [email protected]

Fiona FAN XIAOQIN Reg No: R1655377

EC MANPOWER Pte Ltd EA No: 23C1590

Description:

Join Our Growing Team...

We are currently seeking highly motivated and organized Talent Acquisition to join our team. Come join and grow with us!!!

Job Description:

- Handle Recruitment activities not limiting to pass screening, applications, prepare for workers arrival and contracting.

- Assisting with or performing administrative tasks, such as managing and updating internal data , processing new orders, and

- Tracking inventory.

- Monitoring department issues and client complaints to create methods to lessen recurring issues, management of clients accounts.

Job Requirement:

- Applicants with knowledge of MOM legislations are preferred

- Prefer with CEI certified.

We provide comprehensive training and mentorship program. So come join and grow with us!

Interested Personal kindly contact WhatsApp :+65 91333583 (Fiona)

OR

Email to : [email protected]

Fiona FAN XIAOQIN Reg No: R1655377

EC MANPOWER Pte Ltd EA No: 23C1590

Benefits:

• Salary up to $2600 - $3300
• 5 Days, Office hours
• West
• Comprehensive employee benefits (Variable Bonus)

Job Scope:

• Maintain AP or AR accounts.
• Assist with General Ledger and Bank Reconciliation.
• Support the preparation of budgets and financial statements.
• Accurately generate and issue customer invoices promptly.
• Prepare Bank Reconciliation, Quarterly GST Reporting, and Monthly Cashflow Forecast.
• Handle administrative accounting tasks, such as matching and checking vendor invoices, claims, POs, and DOs.
• Ensure timely and accurate month-end closing.
• Update accounting data in the company's software system.
• Perform any other duties assigned by supervisors.

Job Requirements:

• Diploma in Accounting, Finance or equivalent qualification
• Candidates with 1-year relevant working experience are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidates should have a strong analytical mind, possess excellent skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Responsibilities:

· Provide full spectrum of HR support on all HR operations and office administration

· Liaise with Ministry of Manpower on application/renewal/issuance/cancellation of relevant work passes

· Prepare employment letter and follow-up on probation for new hires

· Conduct staff orientation for new hires

· Maintain up-to-date personal data in HR database

· Coordinate and facilitate staff trainings

· Leave administration and manage staff NS, childcare, maternity leave claim

· In charge of Company Insurance renewal

· Partner with relevant department on ad-hoc projects as assigned periodically such as reviewing benefits packages, performance management, KPI, HR processes, Company Handbook and ISO system.

· To assist in other HR office administrative functions and any other duties as assigned.

· Handle payroll related matters.

Requirements:

· Diploma/Degree in HR or related field

· At least 1-2 years of relevant experience in HR

· Good interpersonal and communication skills. Able to communicate with all levels.

· Initiative with good working knowledge of MS Office

· Meticulous and conscientious in handling confidential information

· Working hours: 9am to 6pm, Monday to Friday

Interested candidates, please click on the “Apply Now” button.

We regret that only shortlisted candidates will be notified.

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

Salary Range: $4,000 to $4,600 (Depending on experience)

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

He/she is expected to:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Leading ongoing reviews of business processes and developing optimization strategies.
• Conducting meetings and presentations to share ideas and findings
• Performing requirements analysis and user testing
• Documenting and communicating the results of your efforts
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with internal stakeholders, technology team and management staff to achieve desired results of business and user needs
• Conduct business process modelling and generate applicable scenarios for the technology functionality testing team
• Plan, execute, and oversee IT projects from inception to completion, ensuring projects are delivered on time, within scope, and within budget.
• Develop detailed project plans, including timelines, milestones, and resource allocation.
• Collaborate with cross-functional teams, including vendors, business units, marcom, and stakeholders, to ensure project goals and objectives are met.
• Monitor project progress, identify potential risks, and implement mitigation strategies to ensure project success.
• Conduct regular project status meetings, providing updates to senior management and stakeholders.
• Manage project documentation, including requirements, specifications, and user manuals.
• Serving as a liaison between stakeholders and users
• Able to translate requirements with technical team and vendors
• Carries analytical, conceptual, and agile way of thinking skills
• Strong communication and storytelling skills to work closely with stakeholders to determine acceptable solutions.
• Excellent planning, organizational, and time management skills
• Any other task as assigned

Requirements:

• Proven experience as a Business Analyst or in a similar role.
• Preferred to have project management experience.
• Strong knowledge of business process management and optimization.
• Excellent communication and interpersonal skills.
• Proficiency in requirements analysis, documentation, and user testing.
• Strong analytical and problem-solving abilities.
• Ability to work effectively with cross-functional teams and stakeholders.
• Experience with business process modeling and generating scenarios for testing.
• Familiarity with CRM systems and operational support activities.
• Exceptional planning, organizational, and time management skills.
• Proficiency in using project management and business analysis tools.
• Experience with Edutech platforms will be a plus.
• PMP (Project Management Professional) certification is preferred.

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Salary Range: $3,500 to $4,000 (Depending on experience)

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Key Responsibilities:

Helpdesk Support:

• Provide first-level support through Freshdesk, ensuring timely and effective resolution of customer inquiries and technical issues.
• Troubleshoot and resolve system and CRM-related problems.
• Escalate complex issues to relevant technical teams when necessary.

Customer Service:

• Act as the front-line representative for customer interactions, ensuring a positive experience.
• Address customer concerns and provide solutions in a professional and courteous manner.
• Maintain up-to-date knowledge of our products and services to assist customers effectively.

Operational Support:

• Support operations within the technical business units, ensuring smooth workflows and processes.
• Assist with the implementation and maintenance of system and CRM tools.
• Collaborate with technical teams to understand operational requirements and provide necessary support.

Administrative Duties:

• Perform general administrative tasks, including documentation, reporting, and scheduling.
• Manage and organize records and databases related to customer support and operations.
• Assist in the preparation of reports and presentations for management.

Collaboration and Product Enhancement:

• Partner with business units to identify areas for product improvement and enhancement.
• Provide feedback and insights from customer interactions to help refine products and services.
• Participate in team meetings and contribute to discussions on product development and innovation.

Requirements:

Experience:

• Minimum of 2 years experience in a helpdesk support role.
• Proven experience with Freshdesk and CRM systems preferred.

Skills:

• Strong customer service orientation with excellent communication and interpersonal skills.
• Proficiency in troubleshooting and problem-solving.
• Ability to manage multiple tasks and prioritize effectively.
• Detail-oriented with strong organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

About the role:

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

Salary Range: $4,800 to $5,200 (Depending on experience)

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Purpose of Role:

The IT Projects and Operations Manager is responsible for leading and overseeing the day to day technology operations and project application deliveries.

The main responsibility is to ensure that all project management, deliverables and supported operational work including applications and productivity tools are met with the business objectives.

Role Responsibilities:

• Overall in charge of entire project landscape of application projects and operational management.
• Accountable for the day to day organisational technology productivity and ensuring end to end service delivery and management.
• Provide strategies and lead implementation for the efficient management of IT project operations.
• Manage team’s project and operational day to day activities
• Oversee incident, problem, and change management and production readiness for new environments
• Ensure the level of service to customers/clients, availability metrics, analyse trends, and determine appropriate actions where applicable.
• Incident Management: delivery of 24x7 high performance service, reduction of incidents (zero incident strategy), minimize recovery times.
• Problem Management: structural resolution of incidents by delivering final fix based on RCA, leverage the problem management globally, reduce investigation time, drive improvement plans.
• Oversee the operations/ support/management of products/systems/ applications/services in meeting business objectives/ goals.
• Manage related IT procurements, assets and audits
• Oversee vendor relationships; ensure timely/accurate communication and resolution of issues
• Ensure compliance with well-defined enterprise technology delivery practices and standards and project management disciplines.

Requirements:

• Relevant experience in Enterprise Application Project Management Experience
• Have manage teams and carries a strong leadership mantle.
• Familiar with platform based large-scale IT ecosystems.
• Good technical knowledge in software applications
• Experience in handling project schedules, budgeting, delivery and management
• Strong vendor and internal stakeholders management skills
• Demonstrate experience in project life cycles
• Self-driven and motivated
• Possess analytical mindset
• Working knowledge of Agile, DevOps methodology and tools
• PMP and ITIL Certification preferred
• Familiar with Jira knowledge management platform is preferred
• Familiar with EduTech is an advantage

• Registering and monitoring motor survey assignments
• Preparing survey report
• Monitoring motor accident reporting
• Engaging and Liaising with motor workshops for pro-active settlements
• Monitoring and preparing weekly/monthly statistics

Work Location: Sims Close

Working Days: Monday to Friday and alternate Saturday (half day)

Job Description :

- Provides administrative support to ensure efficient and smooth operation of Office

- Carries out administrative duties such as data entry work, filing, sales co-ordination work, answering phone calls etc.

Job Requirements :

- Candidate must possess at least "O" Level certification

- knowledge of MS Office and Google Suite

- Knowledge of ERP, MYOB software and basic accounting principles an additional advantage

- Exhibits polite and professional communication via phone, email and mail

Work Location :

Ubi