Job Description

• Plans, directs and coordinates the acquisition, development, maintenance and use of computer and telecommunication systems, and manpower required.
• Manage business development processes and implementing logistics IT business solutions for customers, including managing post implementation optimisation.
• Manage IT solutioning business resources, including manpower, internal assets and external vendors.
• Develop new business enabled by IT.
• Develop risk mitigation plan.
• Develop strategic project plan to align projects with business strategy.
• Drive market needs for IT solutions to increase market share.
• Review customers' IT enterprise architecture to further improve system integration.
• Review different aspects of project management based on priorities and needs.
• Any ad-hoc duties as assigned.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, and Network Administration or related field preferred.
• 6 + years of related work experience required.
• Ability to multi-task and meticulous to details
• A team player who can work independently.

Responsibilities

• Cut tiles and shape them properly to ensure they fit around obstacles and in tight corners and odd spaces using power and hand tools.
• Form tile beds using concrete, plaster, mastic, cement, glue or mortar utilizing tools such as screeds, brushes and trowels
• Align tiles and straighten them with straightedges, levels and squares to ensure patterns are even and precise
• Cut, install, polish and surface granite and marble and ensure accuracy during the installation process for lasting results
• Prepare various surfaces for tiling with waterproofing material or lath and by cleaning the surfaces properly
• Create decorative wall and floor designs by laying and setting mosaic tiles in kitchens, bathrooms and living rooms
• Tap tiles into place carefully using tools to properly adhere tiles to the base, making sure not to break or damage tiles
• Follow blueprints precisely and mark and measure surfaces that need to be tiled to determine how to go about jobs

Requirements:

• Min 2 Years relevant working experiences
• Willingness to work in non-climate-controlled conditions (heat, cold, outdoors)
• Ability to lift heavy materials and equipment
• Excellent customer service skills.
• Carpentry and renovation experience a plus.

Job Responsibilities:

• Provides administrative support to ensure efficient office operations.
• Maintains physical and digital filing systems.
• Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors.
• Responds to emails and other digital queries and correspondence.
• Drafts and edits letters, reports, and other documents.
• Operates and maintains office equipment, including printers, copiers, and fax machines.
• Works with maintenance staff and outside vendors to ensure office equipment is in good working order and office supplies are always on hand.
• Works closely with other administrative staff and supports other colleagues as needed.
• Any ad-hoc duties as assigned.

Requirements:

• At least 2-3 years of administrative experience, preferably in recruitment, HR, or talent acquisition.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task and meticulous to details
• A team player who can work independently
• Min diploma in any field

Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage

· Manage incoming correspondence. (Emails, Telephone calls, mails)

· Good computer skill such as Microsoft office like excel, words, outlook

· Maintain orderly filling of documents

· Skilled at multi-tasking

· Handle ad-hoc works when assigned

· Good organisational and planning skills

· Bilingual in both English and Mandarin

Responsibilities:

HR Matters

• Comprehensive HR & Admin Support: Oversee full-spectrum HR and administrative functions, covering essential employee lifecycle activities from recruitment and onboarding to exit processes.
• HR Documentation Preparation: Draft and prepare all necessary HR documents, including employment contracts, onboarding schedules, and evaluation reports. Facilitate timely confirmations and employee performance reviews.
• Work Pass Management: Handle all work pass-related activities, including application submissions, renewals, cancellations, and regular follow-ups to ensure legal compliance and smooth operations.
• Employee Record Administration: Maintain comprehensive records for each employee, managing documentation for employment changes, resignations, and terminations.
• Exit Procedures and Settlements: Administer final settlement and exit clearances for indirect staff, ensuring a thorough and compliant offboarding process.
• Regulatory Compliance and Survey Management: Oversee compliance with government surveys (e.g., Ministry of Manpower), manage government subsidies, and handle levy waivers.
• Policy Compliance: Regularly ensure HR operations adhere to established company policies and procedures, promoting a compliant and efficient workplace.
• Grievance and Disciplinary Management: Address grievances and manage disciplinary matters to maintain a fair and harmonious work environment.
• Training Program Coordination: Plan, coordinate, and track employee training programs, maintaining records to ensure continuous employee development.
• Performance Appraisals: Administer bi-annual employee performance appraisals each May and November, coordinating with managers for constructive evaluations.

Recruitment

• End-to-End Recruitment Management: Oversee the entire recruitment process, from posting job openings to arranging interviews and selecting candidates.
• Recruiter Collaboration: Work closely with external recruiters to optimize recruitment efforts and attract top talent.

Payroll & Submission

• Monthly Payroll Processing: Execute monthly payroll activities, including inputting data into PayAdvisor, calculating CPF contributions, and managing e-leave records.
• Statutory Payment Submissions and Claims: Submit required payments and claims, including CPF, Foreign Worker Levy, IRAS contributions, and leave claims for maternity/paternity and National Service.
• Financial Reporting: Provide monthly payroll breakdowns to the Accounts department for accurate financial tracking.

Office Administration

• Office Health and Safety Compliance: Enforce office rules to maintain a safe, healthy, and productive work environment.
• Facilities Supervision: Oversee office cleaning to uphold a clean workspace, and supervise maintenance activities.
• Event Planning and Coordination: Organize and execute company-wide events, such as the annual dinner and team-building activities.
• Certification and Licensing Compliance: Manage renewals and submissions for certifications like ISO9001:2015, OHSAS18001, Bizsafe, and BCA CRS to ensure regulatory compliance.
• Grant Proposal Preparation: Prepare and submit grant applications to support company initiatives and secure funding.

Ad Hoc Duties

• Additional Responsibilities as Assigned: Tackle various tasks that support overall team objectives and organizational needs, adapting to evolving priorities as needed.

Requirements:

• Diploma or degree in Human Resource Management, Business Administration, or related field
• At least 3 years of experience in a similar HR and Admin role, preferably within a construction or engineering industry
• Strong knowledge of Singapore employment laws and regulations (e.g.,MOM requirements)
• Proficiency in payroll software (e.g., PayAdvisor) and statutory submissions (CPF, IRAS, FWL)
• Excellent interpersonal and communication skills for liaising with employees and stakeholders
• Detail-oriented, organized, and able to manage multiple HR and administrative tasks
• Familiarity with ISO9001, OHSAS18001, and Bizsafe certifications
• Ability to handle sensitive information with confidentiality

Our client, a local bank, is looking for administrative assistant to support the group senior director with administrative and HR support.

Job Type: 1-year contract

Responsibilities:

General Administrative

• Maintain & update of departmental Org chat, Contact list.
• Update and maintain the list of allotment of DBS access card, laptop asset tag and corporate mobile phone.
• Update & maintain Joy Space lockers records
• Procurement of general shared office supplies and equipment for Joy Space.
• Incoming/outgoing courier/mails for JoySpace.
• Assist PA in coordination and implementation of JoySpace office rules and procedures.

PA/Secretarial Support

• Checker-Expenses claim reports submitted for Department Head’s approval.
• Creating & maintaining filing systems.
• Assist in booking of meeting rooms, auditorium & conference facilities, catering, audio & video conferencing.
• Business Travel Arrangement including flights, hotel & VISAs.
• Calendar Management for Rajeev and his direct reports.

HR Support

• Assist with On boarding & Exit Processes –access card and building cards issuance, laptop procurement, AIM application processes, etc.
• Assist in internal staff transfer processes.
• Arrangement for department staff welfare – flora/fruit basket (new born, hospitalisation, condolences, etc.,
• Coordination for staff year-end gift / festive gift – Appreciation Day, CNY red packets & oranges, Diwali, Fruits Day…etc.(Department Head & PA inclusive)
• Company Corporate Gift

Others (Adhoc or as and when required)

• Support in In-house & offsite teambuilding event/activities.
• Raise payment advice with external tax invoices
• BCP Co-Ordinator
• Provide admin support for adhoc events (GLC / DYK / TFest / etc.)

Requirements:

• Degree/Diploma any discipline
• At least 3years in secretarial duties, general administrative duties, Human Resources Support for On/Off boarding
• Strong Microsoft Office skills, SharePoint, Word, Excel, PowerPoint
• Good communication skill with internal and external stakeholders to build
• Ability to multi-task and prioritize work in a dynamic environment, manage multiple priorities

To apply:

Interested candidates please click “Apply Now ” or submit your update resume to [email protected] stating your availability and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Foo Erin EA Regn No R2196422

RMA Consultants Pte Ltd EA License No 93C4403

Overview

You will be responsible for providing daily Operations Admin support to the team while working closely with the sales and service teams.

Duties and responsibilities:

• Responsible for the daily operations activities such as purchasing, inventory and delivery etc.
• Responding to clients' queries and calls.
• Process and maintain purchase order to suppliers.
• Monitor stock status with the suppliers to ensure on-time delivery date.
• Perform timely inventory planning and stocking to ensure order fulfilment on customers’ orders.
• Co-ordinate with freight forwarders for incoming and outgoing shipments delivery.
• Perform inventory control and tracking demo unit and monitor stock movement and ensure store in compliance with regulatory.
• Support sales team in generate paperwork (invoices, DOL and update database to ERP etc.
• Assist Product Registration (HSA & NEA), liaise and work with local authorities, compliance with SOP and renewal of relevant license/s.
• Support internal and external audits (GDPMDS)
• Assist in administrative work such as processing order for office stationery etc and schedule office maintenance/facility/visitors management etc
• All other ad hoc duties as assigned by the Reporting Managers

other Information:

• Working hours : Mon – Thurs 9am to 6pm, Fri 9am to 5.30pm
• Salary commensurate according to relevance of work experience and qualifications.

Education and skill requirement:

• Diploma graduate with no experience are welcome
• GCE ‘O’/ ‘A’/Diploma/Degree (Business, Logistics & Shipping, purchasing) or any other relevant educations.
• Min 1-2 years hands-on Operations Admin/Purchasing/Logistic experience.
• Able to work independently and under pressure, multi-tasked.
• Customer orientated approach, highly well organized, meticulous, accountability, team player, good in monitoring & follow up skills and has good interpersonal & communication skills.

Jobscopes of the position Includes:

1) Customer Service

2) Arrange Servicing Schedule with customer

3) Arrange Installation Schedule with customer

4) Keep track contract renewal

5) Keep and maintain records (Data Entry)

6) Provide Quotation

7) Ordering of stocks

and Any Ad-hoc Duty assigned when required.

Job Description:

• Resolves anticipated/unanticipated problems on FB/IG/Google review and any other platforms with minimal negative effect while significantly enhancing customer satisfaction that allows accurate handling of complaints according to policies and procedures.
• Provide prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures that are always efficient yet cost-effective & sustainable.
• Responsible for communication work between departments and other clerical work.
• Handle office administrative works, such as filing.
• Ability to accept irregular visits to shops
• Performing other ad-hoc duties as assigned.

Requirement:

• Candidate must possess at least Diploma Business Studies / Administrative / Management or 1-2 years of working experience.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Ability to plan, organize and schedule own workload.
• Team player and able to work independent responsibly in a fast-paced

Job Description

· Handling of car accident reporting related matters.

· Manage Customer expectations from Accident reporting to Vehicle repair completion

· Create Repair Estimates for damaged vehicles.

· Communicate with insurance company/surveyors for claims.

· Manage & co-ordinate with Technicians on repair plans.

· To be able handle customer enquiry & phone calls.

· Prepared Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing

· Communicate effectively with colleagues and customers.

· Any other ad-hoc administrative duties assigned by superior.

Job Requirement

· At least 1-2 Year (s) of working experience in the related field is required for this position.

· Must possess at least O level, Diploma or Degree.

· Good communication skills.

· Bilingual

· Keen in learning.

· Keen to work at automotive industry

Working location / hour: Carros Centre - Monday to Friday (8.30am - 6.15pm)

Job Description

· Handling of car accident reporting related matters.

· Manage Customer expectations from Accident reporting to Vehicle repair completion

· Create Repair Estimates for damaged vehicles.

· Communicate with insurance company/surveyors for claims.

· Manage & co-ordinate with Technicians on repair plans.

· To be able handle customer enquiry & phone calls.

· Prepared Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing

· Communicate effectively with colleagues and customers.

· Any other ad-hoc administrative duties assigned by superior.

Job Requirement

· At least 1-2 Year (s) of working experience in the related field is required for this position.

· Must possess at least O level, Diploma or Degree.

· Good communication skills.

· Bilingual

· Keen in learning.

· Keen to work at automotive industry

Working location / hour: Carros Centre - Monday to Friday (8.30am - 6.15pm)

Our client, healthcare (public hospital) is looking for a senior manager to join their team in human resource.

Partner with leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of the organization. You will also be responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation

Job Responsibilities

Business Support

• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

Job Description:

• Handle daily administrative tasks
• Sorting incoming mails
• Filing and sorting out documents
• Handle all incoming phone calls & filling
• Perform a variety of ad-hoc tasks as assigned from time to time
• Oversee and coordinate all administrative activities

Requirements:

• Diploma or equivalent in relevant field of studies
• Can communicate in Mandarin to liaise with Mandarin speaking counterparts
• Good attitude, Meticulous & able to work independently
• Proficient in MS Word & Excel
• Team player with pleasant disposition and excellent interpersonal & communication skill

*Please note that if you require flexi work arrangements immediately or in the near future (i.e. 4 days a week or shortened hours), this role may be suitable.

Company Overview:

Join our team at NANYANGGIFTS, a leading provider of corporate gifts and promotional items. We specialize in delivering high-quality, personalized gifts that help businesses strengthen their relationships with clients, employees, and partners. With our commitment to excellence and creativity, we aim to exceed expectations in every project we undertake.

Key Responsibilities:

• Administrative Support:
• Manage office supplies and inventory, ensuring availability and proper use.
  Coordinate meetings, appointments, and company events.
• Assist in payroll processing, leave management, and maintaining employee records. Support recruitment processes, onboarding new employees, and other HR tasks as needed.
• Monitor and manage our stock and sample inventory
  
• Finance Operations:
• Process accounts payable and receivable, ensuring timely payments and collections.
• Perform monthly bank reconciliations and maintain accurate financial records.
• Perform weekyl reconciliation of project costings
• Prepare financial reports, assist in budgeting, and ensure compliance with financial regulations.
• Other general HR admin and finance duties
  
  

Jobscopes of the position Includes:

1) Customer Service

2) Arrange Servicing Schedule with customer

3) Arrange Installation Schedule with customer

4) Keep track contract renewal

5) Keep and maintain records (Data Entry)

6) Provide Quotation

7) Ordering of stocks

and Any Ad-hoc Duty assigned when required.

The Singapore Disability Sports Council (SDSC) seeks a highly organized and results-oriented Corporate Services Senior Assistant Director / Deputy Director (Finance, HR, Admin) to play a critical role in overseeing the financial, human resource, governance, and operational administration of our Council.

In this pivotal role, you'll be the mastermind behind:

• Guiding our financial health: Overseeing budgets, managing cash flow, and ensuring accurate financial reporting.
• Ensuring smooth operations: Managing HR functions, collaborating with vendors, and tackling special projects.
• Upholding strong governance: Ensuring compliance with regulations and best practices.

Financial Management and Control (50%):

• Manage month-end and year-end closing procedures, including reconciliations and the preparation of financial statements, ensuring accuracy and completeness, and compliance with standards and operating procedures.
• Oversee daily financial operations, encompassing accounting, reporting, ensuring precision, timeliness, and compliance with accounting and tax regulations.
• Prepare management, statutory, and other reports as required by the Board and Committees or pursuant to applicable regulations.
• Coordinate audits, ensuring adherence to financial regulations.
• Support in cash flow management, providing projections for planning to optimise working capital gains.
• Set and monitor annual budgets and expenses.
• Administer financial systems, maintaining their accuracy and functionality.
• Collaborate with other teams to optimise budgeting, cost monitoring, and control, and oversee budgets of special projects when necessary

Governance Development and Oversight (40%):

• Ensure compliance with relevant laws and regulations, including the Charities Act, Charities (IPC) Regulations, Societies Act, and Code of Governance for Charities & IPCs.
• Prepare reports and minutes for the board, selected committees and General meetings, as may be required.

Human Resource Policies and Administration (10%):

• Ensure compliance with MOM and relevant laws and regulations
• Implement and oversee compensation and benefits frameworks.
• Manage staff recruitment, engagement, and payroll administration.

Additional Responsibilities:

• Collaborate with vendors to ensure the proper management of insurance, IT, and data management systems.
• Undertake additional ad hoc tasks as required by the Executive Director.

Requirements:

• Degree in Accounting, Finance or related field, preferably with professional accounting certification
• Minimum of 5 years of relevant managerial experience
• Experience in HR and charities governance is advantageous, with a preference for candidates who have sector-specific experience
• Proficiency in MS Office and ERP software
• Strong leadership, communication and interpersonal skills
• Positive attitude and ability to work in a fast-paced environment

Why Join Us?

At SDSC, you will be part of a passionate team dedicated to promoting and supporting disability sports in Singapore. We value collaboration, innovation and commitment to our mission.

If you are ready to make a difference and meet the above requirements, we invite you to apply by sending your resume and cover letter to [email protected].

Basic Salary $2,000 - $2400 per month + Attractive commissions

Responsibilities:

-Able to have good communication skills and initiating actions

-Sending quotation to customers

-Actively seek out new sales opportunities through cold calling, networking and social media

-Constant follow up with existing customers via call or whatsapp

-Collaborate with team members to achieve better results

-Able to use Microsoft Office (Excel, Word, Outlook)

Requirements:

-Min. GCE ‘N’ Level

-Singaporean/PR welcome

-Positive attitude

-Result Driven

-Ability to multi-task, prioritize, and manage time effectively

-Exceptional customer service skills

-Able to work independently

-No Experience needed

-Customer service / sales admin experience welcome

What we can offer & benefits:

-Basic + Commission + Performance bonus + AWS (Offered Salary is just Basic, Commission will be an additional on top of the basic)

-5.5 Days work week (preferred mandarin speaking).

-Working hours 9.30am - 6.30pm

-Location: Kaki Bukit

Our company is expanding and we need to hire a new admin assistant. We are in the retail industry selling mobile phones and accessories. We have a few shops in Singapore and are still expanding. Do apply to join our vibrant company.

The admin job is a 5-day work week, from 9-6pm.

Some of the job responsibilities includes:

1. Stock taking

2. Data entry of stocks into system

3. Filing

4. Check sales and invoices

Job Responsibilities:

· To assist with onboarding of new clients

· To assist with corporate secretarial duties

· Assist to apply for LTVP, Dependent Pass, Entry Visa Application, Employment Pass.

· Liaise with MOM to check on status of application and appeal.

· Support management with improving internal process.

· Provide exceptional customer experience and maintain high standards of service.

· Other general administrative work and ad hoc duties assigned by supervisor or management

Job Requirements:

· Diploma and above.

· At least 1 year of experience in relevant field.

· Strong knowledge of MOM rules and regulations

· Excellent interpersonal skills

· Multi-tasking

· Ability to interact well in English and Mandarin (written & spoken), need to liaise with Clients from China.

· Salary offered will be based on individuals' experience and qualification.

Roles & Responsibilities

Responsibilities

• Must have experience in building maintenance work
• Able to work independently with Sub-Contractor, Customer to resolve site issues
• Prepare tender submission;handle progress claims and progress payment, VO & finalization of accounts
• To attend site meeting whenever is required
• Materials ordering for sites.
• Any ad-hoc duties assign.
• Estimate the overall cost of the project
• Basic admin task knows how to handle

Requirements:

• Degree/ Diploma in Building/Quantity Surveying
• At least 3 to 5 years QS experience in Buiilding maintenance work
• Meticulous, Independent with good communication skills
• Proficient in AutoCAD and Microsoft Office programs (Excel, Word, e.g.)
• Familar with claim and qutation preparation
• Able to work under pressure and tight deadline;
• Knowing drafting is a plus point

Contact:

Interested candidate can send your resume to : [email protected] , please note opnly shortlisted candidate will be contacted.

Many thanks

What You Will Be Working On

• Support the review and streamlining of processes for efficient and effective running of the Administration Services incoming requests
• Provide support in office administration in various offices, including facial recognition/access card processing
• Engage internal and external stakeholders such as staff and vendors
• Assist in processing of payments and claims, and procurement tasks such as drafting specifications, evaluating tender bids and making appropriate recommendations
• Perform three-way matching i.e. purchase order, goods receipt and invoicing
• Facilitate risk assessments policies and update standard operating procedures to make appropriate recommendations for improvements
• Other ad-hoc tasks as and when assigned

What We Are Looking For

• Minimum Diploma in any discipline
• Good interpersonal, collaborative, organisational and communication skills
• Ability to manage multiple work pieces and work well in a dynamic environment
• Proficiency in Microsoft Office applications and IT systems
• Prior experience in administration and customer service would have advantage
• Able to converse and write fluently in English
• Self-driven and with positive attitude
• Resourceful and able to work independently with minimum supervision

Account Admin - $2.5-$3k

Location - 5mins walk from Ubi MRT

Able to start on 1st Nov 2024

• Handles AP and AR for project (average 25/day)
• Check due diligences and compliances
• Consolidate GST paid for the project and claim from biz partner
• Speak mandarin to China biz partner
• willing to learn from scratch

Key Responsibilities:

• Assist the sales team in managing schedules, appointments, and travel arrangements.
• Prepare and maintain sales reports, presentations, and documentation.
• Handle incoming inquiries from clients and provide prompt responses.
• Coordinate with internal departments to ensure timely delivery of products/services to clients.
• Manage and update customer databases, ensuring all information is accurate and up-to-date.
• Support the sales team with order processing, including preparing sales orders and invoices.
• Conduct market research and competitor analysis to support sales strategies.
• Assist in the organization of promotional events and trade shows.
• Handle administrative tasks such as filing, data entry, and document management.
• Provide general support to the sales team to help achieve sales targets.
• Handle cheque management processes, including “Drop Cheque” procedures.
• Record meeting minutes and diligently follow up on action items assigned during meetings.
• Organize and maintain project documentation to ensure compliance and accessibility.
• File and categorize documents systematically for easy retrieval.
• Provide general support to the sales team to help achieve sales targets.
• Prepare and draft memos, newsletters, articles, and reports to effectively communicate within the organization.
• Oversee daily administrative functions to ensure smooth operations.
• Procure and maintain inventory of stationery, pantry items, and office supplies.
• Coordinate corporate entertainment activities and manage overall office operations.
• Perform additional duties as assigned, contributing to the overall efficiency of the team.

✅ Bus stop right behind office 【Comfort Test Center 71029】

✅ Nearest MRT 【Tai Seng】10 min walk

✅ Working hours 【Mon - Fri | 9pm - 6pm】

✅ Positive & Team work culture

✅ Work permit provided upon confirmation for foreign candidates

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY

The Manager, Administration and Operations is to ensure smooth day-to-day operations of the Single Room Shared Facilities (SRSF) project, ensuring safety and security of the house with a user-centric perspective. This role oversees all administrative, residential and operational aspects of the programme.

This role oversees all administrative, residential and operational aspects of the programme including supervision of staff, workmen and any other personnel deployed directly or indirectly through HCSA for the execution of Services at Site, attending to, addressing and reporting feedback, issues, conflict or grievances of the Authorised Tenants/Authorised Occupiers.

ROLES & RESPONSIBILITIES

Oversee day to day safety and security functions

1. Supervise staff, workmen and any other personnel deployed directly or indirectly through HCSA for the execution of Services at Site

2. Supervise handling day to day general queries from the residents and visitors of SRSF

3. Plan, implement, supervise and review security access control systems; address potential and actual security issues through recommendation, implementation and review of action plans

4. Plan, supervise and review the implementation of emergency response and crisis management plans

5. Oversee the implementation of supervision, room inspection and oversight of Authorised Tenants/Authorised Occupiers to ensure their safety and overall well-being

6. Develop, review and oversee the enforcement of facility rules, management of disciplinary issues and incidents

7. Ensure proper documentation and timely submission of reports

8. Ensure compliance with Risk Management Plan, Pandemic Plan and Emergency Response Plan, conduct regular reviews and make recommendations for adjustment when necessary

9. Manage communication amongst HCSA staff, sub-contractors and Housing Development Board-appointed (HDB) Facilities Management Company

Maintenance of SRSF

1. Oversee all housekeeping and maintenance related matters, including key press, store, stock take, room and facility inspection, cleaning of common areas and refuse collection as well as coordinating with internal stakeholders and external contractors and vendors for necessary maintenance repairs

2. Oversee regular maintenance check and shelter inspection are conducted to maintain effective operation, cleanliness and hygiene of facility

3. Oversee regular facility inspection and security check to maintain effective operation, safety and security of the facility in the night

User-centric Service Delivery

1. Oversee the provision of residential support related to facility operations as assigned (administrative and operational)

2. Admission support – Assist in the admission and orientation of new SRSF residents

3. Promote neighbourliness – Provide guidance, support and mediation, working collaboratively with other teams, to uplift the residents to achieve stability, self-reliance and social mobility

4. Programme support – Assist in logistical matters for effective functioning of facility and activities facilitation

5. Ensure proper handover and follow-up from night security guards (HDB Facilities Management)

6. Ensure effective and efficient utilisation of facilities including common activities rooms/areas, kitchens, and other recreation rooms

7. Attend to feedback and report on their status to HDB

IT Support

1. Oversee IT support in operation and administrative work for the effective functioning of shelter

Staff Management

1. Responsible for manpower resource planning and allocation for the Residential (operational) team

2. Guide, train and supervise staff in executing of roles and responsibilities

3. Oversee performance management for the operations team to achieve Key Purpose Indicators

4. Manage disciplinary and human resource related issues with guidance from PCO (HR) and ensuring compliance to policy and legislation

5. Advocate for diversity and an inclusive organizational culture

Stakeholder relationships

1. Collaborate with other teams in fulfilling global objectives of the programme

2. Manage communications and feedback from stakeholders and team members

Others

1. Any other duties assigned by supervisor from time to time

QUALIFICATIONS

Education And Experience

1. Minimum Bachelor Degree in social sciences, business or management and/or diploma or certificate level qualification in social work, counseling or psychology

2. Minimum 8 years’ relevant working experience with at least 5 years in management / leadership positions

3. Good organization and planning skills

4. May be required to work on weekends or at night should there be unforeseen circumstances

5. Knowledge of relevant social issues such as homelessness and poverty preferred

6. Demonstrate proficiency in digital tools for data visualisation, data analysis, report-writing and presentation

Other Requirements

1. Able to work flexible hours

2. Able to take initiative to identify areas of responsibilities

3. Sense of safety and emergency

4. Good interpersonal and communication skill

5. Effective and strong team player

6. Knowledge of correctional and addictions work preferred

Salary commensurate with experience.

Venue of Work: Yio Chu Kang