Job Scope:

Reporting to the Operation Manager (OM), the candidate will assist him in supervisory function as well as carrying out the following duties:

- maintaining the security and safety of school premises and property;

- operating school burglar alarm system;

- operating school auto lightning warning system;

- resolving school traffic movements;

- ensure operations department’s projects or works are completed timely;

- being the security OIC under the school emergency structure;

- assist OM in managing the contractors and to ensure that the contractors abide to the Workplace Safety and Health Act (WSHA);

- working with school Managing Agent and contract cleaners on the maintenance of school cleanliness and hygiene.

The candidate will also assist OM in:

- periodic stock check of the stores for health, emergency and safety equipment and other logistics;

- logistics support for school activities, excursions and functions;

- any other administration / operation duties assigned.

The personnel shall sign an Undertaking to safeguard official information

Requirements:

- Good communication and inter-personal skills;

- Preferably with Workforce Skills Qualifications (WSQ) Career Readiness Certificate (Operations Level) or equivalent;

- Preferably with three (3) years frontline Customer Service experience;

- Minimum five (5) years experience with proven track record in security and operations field, or equivalent;

- Physically fit and mobile;

- Relevant work experience in security and operation with a MOE school is advantageous;

- Preferably with a Security Officer’s license issued by Police Licensing & Regulatory Department (PLRD);

- Preferably with five (5) years of Supervisory and leadership skills to manage a group of security guards and contract cleaners, in the absence of the OM.

Contract Period: From 1 Mar 2024 to 28 Feb 2025 (Option to Extend to Feb 2026)

Salary: $2200 - $2315 /month

Working Arrangement:

(Both School Term and School Holidays)

During School Term (non-school holidays): Mondays to Fridays 6:30 am to 4:00 pm

During School Holidays: Mondays to Fridays 8:00 am to 5:30 pm

Inclusive of 1-hr lunch break (Mondays to Fridays).

Job Scope:

Reporting to the OM, the candidate will assist him in:

- general cleaning, monitoring cleaning logistics and supervising other cleaners;

- marshalling traffic within the school;

- providing logistics support for school activities and functions;

- any other administration / operation duties assigned.

The personnel shall sign an Undertaking to safeguard official information.

Requirements:

- Minimum two (2) years’ experience in general cleaning, canteen and operations field; or equivalent;

- Physically fit and mobile;

- Relevant work experience in canteen and operation with a school is advantageous;

- Supervisory skills to manage cleaners;

- Experience in marshalling traffic in school is advantageous.

Contract Period: From 1 Mar 2024 to 28 Feb 2025 (Option to Extend to Feb 2026)

Salary: $1700 - $1800/month

Working Arrangement:

(Both School Term and School Holidays)

During School Term (non-school holidays): Mondays to Fridays 6:30 am to 4:00 pm

During School Holidays: Mondays to Fridays 8:00 am to 5:30 pm

Inclusive of 1-hr lunch break (Mondays to Fridays).

Job Scope:

· Create visually appealing and engaging graphics, decks, videos, animations, and other branding elements that can be used to excite and energize audiences across various platforms (e.g. mobilizing efforts for the PST movement, intranet/internet portals, social media)

· Maintain and update resources on intranet portals related to PST

· Provide administrative support for various efforts in mobilizing the PST movement

· Assist in the implementation and analysis of surveys related to PST

· Support the Director with secretarial duties as necessary, e.g. note-taking, scheduling appointments, etc

· Provide support for any additional tasks that may arise from time to time

Requirements:

· Demonstrated ability to create visually appealing and engaging content, including decks, videos, animations, and other visual elements

· Keen eye for detail and ability to ensure that all work adheres to the agency's brand guidelines

· Excellent interpersonal communication skills and the ability to communicate effectively with various stakeholders

· Strong team player with a positive work ethic and attitude

· Proficient in Microsoft Office and design software, with experience in video editing being a plus

· Possesses competencies in organizational, communication, time management, attention to detail, problem-solving, flexibility, and confidentiality

Working Arrangement:

Mon – Thur: 9am – 6.30pm

Fri: 9am – 6pm

Duration:

6 months (+ optional 6 months extension)

Salary:

$21/hr

Location:

The Treasury Building at High Street (City Hall area)

Job Description:

• (a) Assist in placing order for food and ingredients.
• (b) Assist in receiving and storing food supplies in both kitchens.
• (c) Assist in preparation of ingredients prior to the start of the practical lessons.
• (d) Mop and clean the floors of both kitchens daily to remove oily/greasy stains.
• (e) Assist in the setting up and sorting of kitchen equipment and utensils.
• (f) Assist in maintenance of perishable food supplies and items with expiration dates.
• (g) General maintenance of cleanliness for both kitchens and to prevent accumulation of dust.
• (h) Cleaning the refrigerators in both kitchens periodically
• (i) Wash, dry and keep kitchen equipment and utensils used by teachers for lesson demonstration to students.
• (j) Stow away crockeries and utensils previously left to dry.
• (k) Cleaning of sink and window ledges, storage shelves and cupboards periodically.
• (l) Tidying up the kitchen floors, sinks and centre tables after each practical lesson.
• (m) Machine wash, dry, fold and neatly store dish cloths and tea towels used during practical lessons.
• (n) Final check that safety valves are turned/switched back to neutral positions at the end of the day.
• (o) Maintain neatness of utensils in shelves, cupboards, cabinets and drawers.

Cookery Room / Kitchen Stock-Check Duties

• Replace broken glassware from stock and be responsible for all equipment used in the teaching of Food & Consumer Education (FCE) / Food & Nutrition Science (NFS) lessons.
• Keep a stock-book and breakage record to indicate necessary item replacement.
• Prepare an inventory stock-list annually for the annual stock-take exercise.

Administrative Duties

• To cover Receptionist duties during lunch-hour of the Receptionist as and when required
• To help Library Assistant in shelving, covering and packing books when requested
• To help with simple, clerical work at the General Office as and when necessary/required.

Working Arrangement:

Location: Ubi Avenue 1

Contract Duration: 9 Months

Salary: $2400-2500/Month

Working Hours:

• Mondays to Fridays: 7:00am to 3:00pm, inclusive of 1hr lunch break

• Service not required on Saturdays, Sundays, gazetted public holidays and designated school holidays

Job Requirements:

• Able to read and converse in Simple English
• Has one (1) year of work experience as a Kitchen / Cookery Room helper / assistant

Job Description:

Project Planning and Coordination

• Assist in the development and implementation of HAN community initiatives.
• Collaborate with team members to set project goals, timelines, and deliverables.
• Coordinate logistics, materials, and resources.

Stakeholder Engagement

• Build and maintain relationships with community members, partners and stakeholders.
• Act as liaison between the client and its stakeholders to ensure smooth project execution.

Publicity

• Assist in the creation of promotional materials such as social media content to raise awareness about the initiatives.
• Engage with community members through various channels to solicit feedback and input.

Event Planning and Execution

• Assist in organizing and executing community programmes, workshops, and meetings.
• Ensure all aspects of events run smoothly, including registration, set-up, and clean-up.

Working Arrangement:

Working Hours: Mondays to Fridays (Office Hours)

Salary: $2800-3500/Month

Location: City Hall

Contract Duration: 1 Year

Job Requirements:

• Background in Arts Management, Business Administration, Marketing, Mass Communications or Social Sciences. Prior working experience will be advantageous.
• Keen interest in the cultural and heritage sector.
• Strong passion for community development and a genuine desire to make a positive impact.
• Experience in community engagement, partnerships, programming, volunteer management, organizing community-based events.
• Excellent project management, administration and time management skills.
• Strong attention to detail with high degree of accuracy.
• Proactive and resourceful, willing to be on the move and work in a fast-paced environment.
• Independent and able to multi-task while being a team player.
• Able to work on weekday evenings and weekends if required.

Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyses the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organization

Job Description:

• Compile new potential HA applications, respond to public queries and verify the submission of application forms.

• Plan and coordinate weekly chat sessions and quarterly induction sessions with interested members of the public.

• Closely monitor and follow up on application process for interested HA

• Support new HAs on understanding of systems and reimbursement procedures.

• Plan and coordinate with external vendor(s) for training curriculum and dissemination of information to HAs

• Tracking training sessions attended by HAs

Working Arrangement:

Location: Outram Park MRT Station

Salary: $15/H

Working Hours:

Mondays to Fridays: 9.00am to 6.00pm

Role Requirements:

• Knowledge in Microsoft applications
• Effective communication skills

The HR & Admin Department is headed by the Senior Manager who reports to the Directors (Managing Director & Executive Director) and is responsible for the following:

• Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyse the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organisation

The Senior Manager of the HR & Admin Department will be assisted by the HR & Admin Manager and Assistant HR Manager.

Corsiva Lab is Singapore’s very own creative Website & Mobile Apps Development and Digital Marketing Agency. At our company, our team of 90 is dedicated to providing strong digital solutions, that upholds our client's unique brand, all while helping them to generate higher sales revenue. Our quality of work has brought us close to 800+ clients till date, including companies like Camel Nuts, Capitaland, NUS, SIM, Far East Organization, Republic Polytechnic, Orchard Central, Loreal, Public Transport Council and many more.

We are looking for an experienced & driven Business Development candidate who has passion in digitalizing businesses through our Website & Customised Software Solutions.

The ideal candidate should be an individual who is outspoken, hardworking & able to build relationships with new / existing customers. Most importantly, he/she must be convincing and able to leverage on the company’s unique selling points to generate higher revenues.

Highlights:

• Corsiva Lab is a Pre-Approved Grant vendor, making it attractive for your potential clients with the fundings available. Further to that, we have in-house Enterprise Singapore certified consultants to support EDG applications.
• Basic pay + Transport claims + Attractive Commission model
• Get equipped with useful Digital knowledge from on the job training
• Driven, young & energetic working environment

Job Scope:

• Demonstrate the ability to address each customer’s inquiry, while providing them with the proper information and appropriate software solution based on the customer’s specific needs and interests
• Understand and work in all aspects of the sales cycle, including qualifying, presentations, demonstrations, RFP responses, negotiations, and the closing process
• Able to source for new leads actively & promptly handle warm leads to ensure the project is sealed
• Preparing detailed & convincing proposals with accurate quotation & timelines based on potential customers’ business requirements
• Manage existing client’s relationship to retain revenue and generate higher life time value
• Clear briefings on scope of work to internal team members once project is sealed. Active communications with management team on revenue reports

Requirements:

• 2 years of experience in related field (Preferably agency background)
• Understanding of technologies such as HTML, PHP, ASP.NET, Reactnative, SQL
• Highly motivated & target driven individuals (Achievable KPIs)
• Good business acumen, communication & interpersonal skills
• Confident & convincing presentation skills
• Open minded and willing to take on new challenges to grow the company
• Singaporean or PR

*On the job training/guidance will be provided!

Overall Job Purpose

Responsible for SDC POS and Cashier Office operation ensuring revenue are correctly

accounted for.

Key Responsibilities

Finance operations (efficiency & accuracy)

• Support Cashier Office function and resolve daily operational issues

• Support of ledger configuration for new product types in ticketing system

• Ensure timely & accurate reconciliation to ticketing counter’s and online portals daily

sales against bank statement

• Ensure timely & accurate GST reconciliation relating to POS

• Review cashier office daily cash collection, cancelled tickets printed and miscellaneous

receipt

• Checking of ad hoc credit card refund for counters and online portals

• Ensure timely update of SOP

• Managing brinks and operations support

Compliance

• Ensure that Financial Instructions Manual, Accounting Standards, Financial policies and

all relevant statutory requirements (including IRAS GST policies), and procedures for

financial matters are adhered to.

Business partnering

• Engage with internal stakeholders (business units) in all POS matters

• Work closely with all parties, including auditors.

IT/system impact on Finance matters

• Participate in IT related projects and system development from finance perspective to

ensure financial reporting requirements and back-end support are taken into

consideration.

• Identify opportunities for improvement and enhancement within financial processes

Job Requirements (Qualifications, Knowledge & Experience Required)

• Diploma in Accountancy/ACCA or equivalent professional qualification

• At least 3-4 years of relevant experience of finance or accounting experience

• Analytical and meticulous with an eye for details

• Good problem solving skills

• Sense of initiative and responsibility with the ability to work with minimal supervision

• Good interpersonal and communication skills

• Able to meet tight deadlines and work under pressure

• Able to work in dynamic environment

• Well versed in accounting standards and internal controls

• Well versed in using various computerized accounting systems and familiar with ERP

applications e.g Oracle

• Proficient with MS Office especially Excel

Duration

6 months

Location

Sentosa

Job Description:

• Ensure smooth running and coordination of HeritageCares programmes/events/trainings (digital/onsite), including liaising with internal colleagues, partners, vendors and volunteers etc.
• Plan and conduct surveys for programmes and collate and evaluate collated feedback
• Assist the team in preparing marketing and publicity materials for programmes were required.
• Participate in conceptualisation of programmes for HeritageCares beneficiaries
• Assisting the team with management, liaison work and training of volunteer volunteering for HeritageCares programmes
• Other inter/cross-departmental projects as assigned

Working Arrangement:

Working Hours:

Mon-Thurs: 9am – 6.30pm

Fri: 9am – 6pm

Location: City Hall MRT Station

Salary: $2900-3100/Month

Contract Duration: 12 Months

Job Requirements:

1. Background in Arts, Arts Management, Business Administration, Marketing, Mass Communications, Social Sciences or Health/well-being Promotion
2. Prior working experience would be advantageous
3. Experience in community engagement, partnerships, programming, volunteer management, organizing community-based events
4. Experience working with community groups, volunteers and/or social service sector will be advantageous
5. Dynamic, highly driven individual with strong communication, problem-solving, administration and project management skills
6. Resourceful, adaptable and meticulous with attention to details
7. Good with excel and statistics tracking and analysis
8. Good communication and interpersonal skills
9. Able to multi-task and work in a fast-paced environment
10. Able to work independently when required and is a good team player

Able to work on weekday evenings and weekends if required

Job Description:

Volunteers Engagement

• Ensure smooth running and coordination of programmes/events/trainings (digital/onsite), including liaising with partners, vendors and volunteers etc
• Plan and conduct surveys to evaluate feedback
• Prepare marketing and publicity materials, conceptualise ideas and designs to promote the events/programmes/trainings
• Liaise and source for suitable vendors, training providers for programmes, trainings, workshops logistics matters including catering, printing etc.
• Management of docent/volunteer related matters such as processing of volunteer identification cards, organising engagement sessions etc.
• Co-ordinate and maintain an up-to-date volunteer database and record-keeping system through the Volunteer Management System (VMS)
• Develop and implement engagement strategies to support organisational initiatives and volunteers’ needs
• Strengthen volunteer capabilities through initiatives such as training workshops, programmes, engagement activities and sharing sessions
• Conceptualise and implement strategies to increase volunteering opportunities
• Other inter/cross-departmental projects as assigned

Working Arrangement:

Working Hours:

Mon-Thurs: 9am – 6.30pm

Fri: 9am – 6pm

Location: City Hall MRT Station

Salary: $2800-3000/Month

Contract Duration: 12 Months

Job Requirements:

1. Background in Arts, Business Administration, Marketing, Mass Communications or Social Sciences with minimum 2 years working experience
2. Experience in community engagement, partnerships, programming, volunteer management, organizing community-based events
3. Experience working with community groups, volunteers and/or social service sector will be advantageous
4. Dynamic, highly driven individual with strong communication, problem-solving, administration and project management skills
5. Resourceful, adaptable and meticulous with attention to details
6. Good communication and interpersonal skills
7. Able to multi-task and work in a fast-paced environment

Able to work on weekday evenings and weekends if required

Job Summary:

The role of a Business Analyst for an IT product is vital for ensuring that the final product aligns with business objectives and delivers value to users. They help create a bridge between technical teams and business stakeholders, ensuring a smooth and successful development process. The Business Analyst serves as a liaison between various stakeholders including business users and the IT department, translating business needs into functional requirements that guide the development of software solutions and process improvements. You need to gather, document, and analyze business requirements, identify opportunities for process enhancements, and contribute to the successful implementation of technology-driven solutions.

Responsibilities:

General:

• Assistance with Manager to lead the workflow between developers, designers and others team member.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Elicit and document clear and comprehensive business requirements.
• Analyze current business processes and systems to identify inefficiencies and areas for improvement.
• Translate high-level business objectives into actionable technical specifications.
• This involves conducting workshops and research to fully understand the needs and goals of the project.
• Ensure data accuracy, completeness, and consistency in all reporting deliverables.
• Create automated reports that provide regular updates to relevant teams.

Solution Design:

• Develop detailed functional specifications and use cases based on gathered requirements.
• Collaborate with development teams to design solutions that align with business needs.
• Ensure proposed solutions are feasible and aligned with the organization's technological capabilities.
• This includes making decisions about UI/UX, data flow, and integration points.

Process Improvement:

• Identify process bottlenecks and areas for optimization.
• Recommend process changes, workflow modifications, and automation opportunities to increase efficiency and productivity.
• Participate in discussions and workshops to drive continuous improvement initiatives.

Stakeholder Communication:

• Act as a bridge between technical and non-technical teams. Clearly communicate requirements and expectations to developers and other team members, and translate technical concepts back to business stakeholders.
• Present findings, proposals, and progress updates to both technical and non-technical audiences.

Documentation:

• Create and maintain comprehensive documentation of business requirements, functional specifications, and project-related materials.
• Create detailed requirement documents, such as user stories, use cases, and functional specifications. These documents outline the features, functionalities, and workflows that the IT product needs to have.
• Ensure all documentation is accurate, up-to-date, and easily accessible for reference.

Gap Analysis:

• Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders. This helps prevent misunderstandings and ensures that everyone is on the same page.

Change Management:

• Handle changes to requirements that may arise during the development process. Ensure that changes are properly assessed for impact and communicated to relevant parties.

Testing and Validation:

• Assist in defining test cases and scenarios based on the requirements. Work with QA teams to ensure that the product is thoroughly tested and meets the specified criteria.

User Acceptance Testing (UAT):

• Coordinate and support UAT with business users to ensure that the product meets their expectations and requirements before it is released.

Project Support:

• Assist in project planning, estimation, and prioritization of tasks.
• Monitor project progress and communicate potential risks or delays. Work with the team to mitigate these risks and come up with contingency plans.
• Provide ongoing support during implementation and post-implementation phases.
• Take immediate response action on the issues.

Requirements Prioritization:

• Collaborate with stakeholders to prioritize requirements based on business value, technical feasibility, and project constraints. This helps ensure that the most critical features are developed first.

Continuous Improvement:

• Gather feedback from stakeholders after product releases and use it to improve future iterations of the product. Identify areas for enhancement and suggest improvements.
• Stay up-to-date with the latest trends and developments in the BI and analytics space.
• Identify opportunities for adopting new tools, methodologies, and best practices to enhance BI capabilities.
• Transfer of knowledge to other team members to build additional capacity.
• Plan the timeline for end-to-end project execution and assist in enforcement of project deadlines and schedules.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in requirement gathering techniques, documentation, and modeling tools.
• Knowledge of business process modeling and improvement methodologies.
• Knowledge of Agile methodologies is often beneficial
• Ability to create clear and concise documentation
• Familiarity with software development life cycle (SDLC) methodologies.
• Ability to work effectively in cross-functional teams.
• Experience in supporting PHP, JS (Vue / Node), Python, Golang, SQL (MySQL/Oracle) in microservices environment
• Familiar with cloud infrastructure like, kubernetes, CDN, Databases, S3, in microservices usage environment

Job Scope:

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

Requirements:

• Team player
• Experienced in F&B

Job Scope:

Ensure smooth operation and support school administration in areas of finance, procurement, HR, and general administration.

• Assist with daily administrative duties such as documentation, data entry work and managing correspondences to stakeholders.
• Handle telephone calls and inquiries from stakeholders
• Support in matters related to finance (e.g., processing invoices)
• Support in matters related to bus arrangement.
• Support in matters related to store management, including monthly verification of inventory.
• Ad hoc duties as deployed

Requirements:

• Good interpersonal skills and a collaborative team player.
• Good communication skills and comfortable engaging stakeholders.
• Ability to multitask with good time management.
• Proficiency in Microsoft Office.

Salary: TBA

Contract: 6 months

Working Arrangement:

· Mondays to Thursdays: 8:00am to 5:30pm, inclusive of 1hr lunch break

· Fridays: 8:00am to 5:00pm, inclusive of 1hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

Network Engineer

Responsibilities

• Provide maintenance support for security systems and tools, including firewalls and other security technologies, as per the maintenance contract requirements
• Conduct security assessments and audits to identify vulnerabilities and provide recommendations for remediation
• Perform system upgrades, patches, and backups to ensure the security systems are up-to-date and running efficiently
• Provide incident response support, troubleshoot security incidents, and work closely with clients to resolve issues in a timely resolution
• Implement security policies, procedures, and standards to ensure compliance with relevant laws and regulations
• Collaborate with clients and stakeholders to ensure that security requirements are integrated into new projects and systems
• Provide internal training and support to the team as part of knowledge sharing.
• Participate in on-call standby rotation to provide 24/7 support for incidents
• Participate in regular operations review meetings, including operational issues, tickets review, etc

Requirements

• This is an L2 Engineer role. Open to L1 candidates ready to move up.
• At least 2 years in network security preferably in a maintenance support role
• Knowledge in network and operating systems
• Knowledge in network routing, switching technologies and protocols
• Exposure in scripting languages and security tools is highly advantageous
• Hands-on experience in firewall and VPN technologies such as Cisco ASA Firewall and VPN, Cisco ACS/ISE, Cisco ESA/SMA, Cisco WSA, Palo Alto firewalls, Checkpoint, Juniper, Fortinet firewalls, etc
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
• Availability to work extended hours and participate in on-call standby rotation

Job Description

Are you a dynamic and passionate individual who thrives on creating extraordinary customer experiences? We are seeking a highly motivated and experienced Customer Experience Executive to help shape our organisation’s customer-centric culture and champion efforts to make every customer interaction unforgettable and positively impactful!

Responsibilities

• Study and map as-is customer experiences, interactions, and touchpoints to gain a comprehensive understanding of the existing customer journeys
• Identify pain points and opportunities for improvement and recommend strategic solutions to enhance overall experience
• Understand customer needs and adopt a pro-active approach to maintain and build positive experiences
• Assist in establishing processes for collecting and analysing customer feedback, surveys and data analytics to gain insights into customer behaviour and preferences, and drive data-driven decision making
• Implement service quality standards and processes, monitor performance and drive continuous improvement initiatives
• Collaborate with Technology & Data team to identify and implement customer-centric technologies and tools that enhance the customer experience
• Collaborate with cross-functional teams to drive implementation of improvement initiatives and address potential challenges and resistance to change that may arise during the implementation
• Assist in developing and delivering training programmes to empower employees across the organisation to deliver exceptional customer service
• Analyse training effectiveness through performance metrics, customer feedback, and service quality evaluations
• Proactively address customer issues and concerns by ensuring timely and satisfactory resolution
• Propose innovative ideas and strategies to adapt to changing customer preferences and needs
• Prepare regular reports and presentations, highlighting progress and areas for improvement, to the management
• Stay current with industry trends and best practices in customer experience management
• Support and execute any ad-hoc duties and projects as assigned or required

Requirements

• Diploma/Bachelor’s degree in any field or equivalent
• Minimum 3 years of experience in customer experience design and journey mapping or related role, preferably with a track record of implementing successful customer experience strategies
• Customer-centric mindset with a passion for delivering exceptional experiences
• Excellent communication skills, both written and verbal, and possess effective leadership and influencing skills to collaborate and build cross-functional relationships
• Strong organisational skills and the ability to manage multiple projects simultaneously
• Proficient in Microsoft Office and customer experience software applications (e.g. Freshdesk, PowerBI)
• Ability to work in a fast-paced, deadline-driven environment with a high accuracy and attention to detail
• Excellent problem-solving skills, critical thinking and analytical skills, with the ability to analyse complex data and extract actionable insights
• Proactive, self-motivated and keen learner with the ability to work well in a team or independently
• Adaptable to changes in a highly dynamic work environment

Working Arrangement

Mon to Fri: 830am – 6pm

Salary

$2600 to $3800

Location

National Stadium (Stadium MRT)

Benefits

18 days AL

AWS + Bonus

HP Allowance

Flexible Allowance

Job Scope:

• Issue daily wholesales delivery orders.

• Calculate return for wholesales delivery order & issue wholesale invoices.

• Monitor bank receipt from bank statement.

• Follow up with outstanding payment.

• Arrange cheque collection & bank deposit.

• Issue tax invoices for cake orders & vouchers.

• Assist in monthly intercompany billing.

• Ensure completeness of sales transactions recorded (Receipt voucher & journal voucher).

• Prepare pivot tables for bank statements for retail sales.

• Verify & review invoices before payment processing.

• Ensure invoices are properly recorded in the accounting system.

• Ensure payments & reimbursement are processed timely.

• Perform payment reconciliation for all payment methods.

• Verify new supplier’s bank details & circulate for managements’ approval.

• Assist in preparing some petty cash payment.

• Monitor expiry date for lease agreement.

• Follow up with relevant department for new lease agreement.

• Ensure new lease agreement are taken up & old lease agreement are written off.

• Calculate & prepare monthly lease asset depreciation & finance interest.

• Maintain bank reconciliation & account receivable schedule.

• Maintain schedule for lease assets, lease liabilities & accrued interest.

• Prepare schedule required by auditor & management.

• Perform month-end financial closing according to company’s reporting timeline

• Assist in annual finance audit.

Job Requirements:

• Diploma/ Degree in Accountancy or an equivalent professional certification.

• Min. 3 years of relevant working experience.

• Good knowledge of APAC software.

• Singaporeans/ SPR Only

• Age below 50years old

• Female only

• Able to work on weekends (1 full day & 1 half day per month)

• Comfortable to work in Jurong area

• Proficient in Microsoft Office (Excel & Word)

• Strong attention to details, accuracy in data entry.

• Able to work independently.

• Good time management skills & ability to meet assigned deadlines.

• Effective communication skills to liaise with internal & external stakeholders.

Benefit:

Annual Leave 10 days, add one one day every completed one year, up to 14 days

Medical Leaves

Off in lieu 0.5 day for that worked full day Saturday

Responsibilities

Key tasks include:

1. Manage the Pulau Ubin Micro-grid project;
2. Oversee and manage project management and grant administration efforts for R&D projects, including to:
   1. Monitor project progress, manage project virement and variation requests, ensure the timely submission of audit and progress reports by grantees, check and process claims submitted by grantees, and check and process invoices raised by Finance for disbursement of grant funding to grantees;
   2. Support the department in providing updates to relevant agencies on budget projections, project progress, and funding utilisation for R&D funds;
   3. Work with Finance to streamline grant administration and project management processes, including exploring the use of digital tools and data analytics to support these efforts;
   4. Improve EMA's grants governance processes; including ensuring that EMA's Grant Management Handbook adheres to NRF's guidelines, and updating the Handbook where necessary; and
3. Support the department's efforts to develop a grid capability roadmap, to identify the grid capabilities needed to support the Singapore Energy Transition and develop strategies to achieve them. This includes organising and supporting workshops and meetings where needed.
   

Requirements:

1. Degree in any discipline
2. Independent, meticulous, detail-oriented, self-motivated and responsible
3. Good communication skills (oral and written)
4. Proficient in MS Office applications
5. Proficiency in data analytics/automation tools (e.g., Tableau, PowerBI, RPA) will be an advantage
   
   .

Working hours: 8.30am to 6pm (Mon to Thu) and 8.30am to 5.30pm (Fri)

Working Location: Alexandra Road

Contract: 9-months

Salary: TBA

Job Description:

• 5 to 7 years of experience and 3+ relevant experience in Appian
• Provide technical guidance to the development of solutions and error-free code for maximizing the production of oil and gas well operations
• Design, development and deployment of new modules
• Troubleshot issues by understanding issue, diagnosing root cause, and coming up with effective solutions
• Coordinate deployments of new software, feature updates and fixes

Key skills:

• BPM Tools: Appian 6.5 – 23.3
• Database: Oracle, MS Sql, My Sql, Maria DB
• Methodologies: Waterfall, Agile, Scrum
• Servers: Websphere, Weblogic, JBoss, Tomcat
• Build Tools / Repo: Git, SVN, Confluence, Bamboo

Job Description

• 8+ years of experience and 5+ relevant experience in Appian
• Expertise in the Architecture and development of Appian-based applications and products using TDD frameworks, and Agile/Scrum methodologies in On-Premises/AWS/Azure Cloud Environments.
• Ability in gathering and refining business requirements; defining/prioritizing the product roadmap/backlog; ensuring the development is as per user requirements and adhering to company standards, processes, and best practices
• Experienced in managing client accounts and collaborating with Portfolio Leads, Sales, Internal and Client Stakeholders

Key skills:

• BPM Tools: Appian 6.5 – 23.3
• Database: Oracle, MS Sql, My Sql, Maria DB
• Methodologies: Waterfall, Agile, Scrum
• Servers: Websphere, Weblogic, JBoss, Tomcat
• Build Tools / Repo: Git, SVN, Confluence, Bamboo

Job Description

• 6 to 10 years of experience in Validation, quality assurance and Agile/ Scrum Expertise.
• Prepare Test estimations, test metrics, monitoring testing work
• Analyze Requirements from Use Case document, participate in Test Planning, Effort estimation, Test Case Designing and execution of test cases
• Good to have knowledge about Appian

Key skills:

• BPM Tools: Appian BPM testing
• Tools : JIRA, HP-ALM, Azure DevOps, Selenium
• Database: MS SQL Server

Job Scope:

Address customer enquiries and feedback received via different touchpoints (including face-to-face, hotline and emails) promptly and professionally Handle facility bookings, programme registrations and over-the-counter payment collections Follow up with designated departments and/ or escalate issues to supervisors to ensure timely and appropriate actions are taken to resolve customer feedback and enquiries Keep records of customer interactions, including lost and found items, in the CRM system according to the established criteria and guidelines Maintain secure custody of found property Update notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information Perform daily settlements and financial reconciliations for revenue submissions Identify improvements and propose recommendations to address operational challenges and enhance customer experience Ad-hoc duties and projects as assigned or needed

Job Requirement:

1. Good computer literacy

2. Has experience in customer service

3. Able to commit to 20 – 28 hours per week (Tier 1 or Tier 2)

4. Available to work on the following days and times (or combination of the stated days or times)

Monday to Friday

i. Must be able to work for shifts that fall between 0900hrs – 2230hrs

Saturday & Sunday

i. Must be able to work for shifts that fall between 0630hrs – 2230hrs

5. Able to start immediately

Location:

Singapore Sports Hub - Stadium MRT

Salary:

$11 per hour

About Think SME:
Think SME is a place where SMEs can access the support, resources, and solutions they need to prosper. We are here to empower people and SMEs to follow their dreams, establish and grow. Our 4 main business solutions are: Finance & Loans, Branding & Marketing, Tech Solutions and Corporate Services.

Key Responsibilities:

• Identify and target prospective clients through telemarketing, networking and any marketing efforts
• Lead negotiations and overcoming objections to secure new business deals.
• Build and maintain strong relationships with clients to foster long-term partnerships whilst achieving and exceeding sales targets.
• Maintain accurate and up-to-date records of sales activities, opportunities, and client interactions.
• Prepare regular sales reports and updates for management.

Requirements:

• Proven experience in prior sales role
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated and goal-oriented with a strong drive to succeed
• Ability to work independently

Working Hours:

9:30am to 6:30pm

Monday to Friday

5 days work week

Job Scope:

• Manning the office counter and answering enquiries
• Calling absentees’ parents to find out reasons for absence
• Perform simple clerical duties including printing, checking and sorting out FAS and bursary applications, and informing parents of outcome/collection of approval letters
• Printing and arranging of timetable
• Sorting out hardcopy mails to respective owners
• Updating staff absence in the General Office

Any other administrative duties as assigned by the school’s management staff

Requirements:

· Min O level or experience in office/reception duties

· Experience in working with schools will be advantageous

Contract Period: 1 April 2024 to 31 March 2025

Salary: $2400/month

Working Arrangement:

· Mondays to Thursdays: 6:45am to 3:45pm, inclusive of 30 mins lunch break

· Fridays: 6:45am to 3:15pm, inclusive of 30 mins lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

· Total 42 hours per week